Based on 659 opinions finded in 2 websites
Based on 659 opinions finded in 2 websites
Opinions
Brilliant service every single time. All the desserts we have tried have arrived in picture perfect condition in a fraction of the time you'd expect, always warm and packaged in oh so cute packaging. Their menu has more than enough options to delight young & old alike and their prices are just as well recieved. My partner and I are huge fans and order online for delivery whenever we need a pick-me up. They were even our first thought when celebrating the evening of our engagement!
Katy Ratcliffe . 2024-11-19
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Order from here weekly due to most of the family also ordering from here, never been inside to eat as we always order to our home instead. Food is always tasting amazing, portion sizes with toppings can vary but I understand it might not always be the same person working every time we order so it is obvious not to be the same amount every single time. Menu recently changed which is a bit of a downgrade in my opinion as I used to always order the chocoholics dessert waffle and the overall portion was bigger back then but now I have to add all the toppings myself onto the waffle when ordering. Overall nice place to eat from, I personally would prefer the menu to change back how it used to be. Seen some bad reviews from people who have eaten in here but I have never been inside but service for me has always been positive. giving 3 stars due to not being a fan of the menu and also seeing the reviews about staff from people who have went in to eat their meals.
ICE . 2024-11-07
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Staff are despicably rude. Called up to order and lady said she was too busy to take my order and to call back in 10 minutes and hung up. Came in instead to order(seen about 6 members of staff standing around talking!), they left me waiting without saying a word for 5 minutes, had the money snatched out of my hand, huffing and puffing as I was reeling off my order. Horrible people - no hellos, goodbyes, thank you’s etc. Extremely rude and ignorant no need for it at all, the owner needs to sort this out immediately.
Sam Barnett . 2024-11-03
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This place is disgusting, we arrived as a family when we sat down me and my son went to use the toilet which was closed so used the filthy staff toilet, when we arrived back at the table my wife pointed out how dirty the floo was and that bothered was a full set of false nails on the floor under the table, we left swiftly and told the staff it was unacceptable to be so dirty even though it had only been open a couple of hours , on my way out I was confronted by a angry delivery driver who threatened me infront of my 9 year old grabbing me
gordon r . 2024-11-01
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Used to love this place as a late night treat, and ordered all the time, but they have changed the menu and took off the only 2 milkshakes I liked. And a lot of other things have changed on the menu too. Not all changes are good :(
Charlotte Parker . 2024-10-19
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Did an order online , only for it be on the way(after waiting 30-40mins) then to be cancelled ? 🤦🏻♂️ fantastic service that.
Ducky . 2024-10-03
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The dessert was amazing and I really like the musk shake. I would suggest everything be to visit the place if you wanna have a really good dessert.
Adrian Daniel N . 2024-09-23
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We order from here regularly as they have great deals but most importantly we have never been disappointed. Always taste delightful and super quick service
Jessica L . 2024-09-19
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Moody unfriendly staff, one didn't even bring the menu to us, she told us to go and get it and pointed at it. They all acted very strange, asked for jug of water and glasses, they asked: how many? Obviously one each for everyone. They ruined our experience. Waffles weren't very nice as could've been cooked more.
Sheila Begum . 2024-09-01
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Food arrived lovely and warm their very generous with their portions ,and the order was all correct ,never had an issue and will be ordering again
Rebecca Williams . 2024-07-21
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Was looking forward to the food after paying premium prices, I was staying in a hotel and ordered a take out. Order came with no napkins, no spoons or forks. What did you want us to eat with??? The chocolate fudge cake was dry and wasn't warmed up even though we asked. It seemed like the cake had been out for days! The waffle was decent on the other hand and was fresh.
Nobeel Khalid . 2024-04-14
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The food here is beautiful and the friendly waiters make the experience even better. The atmosphere is nice and worth a visit.
Luke Sturgess . 2024-03-23
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Sad disgusing place, dirty place with sticky floor and absolutely disgusting toilet, there is no hygiene standards at all wery sad. Kids had awful experience, caffee had bad smell. But Surprisingly food was ok.
P Darija . 2024-03-11
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service quick, seated right away, lovely atmosphere
Holly Booker . 2024-02-23
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Delicious food and lovely people. 100% recommend!
Mathilda Sumner-Quinn . 2024-02-23
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We didn't eat in the end, left,
Linda Pearson . 2024-02-20
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So we had just had lunch. The 3 kids wanted desert 11, 4 and 1. We walked into the shop and were other children running around. The 4 year old is autistic so was quite upset outside and wanted to calm him down, the lads were picking what they wanted. They had a valentine display in store with balloons, which our 4 year old was touching. The woman behind the counter (tall around 25 30) gave him a filthy look as if to say don't touch..no offense he's autistic. Anyway we carried on, the 11 year old wanted cookie dough with a different flavour as he's fussy. He chose one and we went counter the woman had a face on her as long as tamworth Road. ,'what do you want' she asked.. we told her our order and asked her about the ice cream change, she said yes to begin with then rolled her eyes and her reply was like just yeah...I was disgusted I wasn't buying anything and threw wallet in bag.she had changed her mind about ice cream and refused to change it for our 11 year old in mean time which topped off the experience. He needed toilet as he had runny tummy and that toilet was out of order so all in all not impressed will not be going back in. We also was purchasing orders offline, not anymore will be going else where as it was a awful experience for us all. The server needs to change her customer service skills, heard the manager isn't much knack either maybe this was her. We ended up blowing our money elsewhere with better service.
Ad . 2024-02-12
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Ordered online an hour later they ring me up saying there crepe machine had broke and would I like to exchange it for another one I said yes please change it to pancakes please 3 times I said this 3 times she also said ‘okay I’ll cancel’ finally she agreed to do the pancakes to then get a text of just eat saying ‘your order has been cancelled’ when I rang her up about this she done nothing but blame other people. Asking me to place an order again on just eat waiting another 1 hour to hour and half. Absolute joke of a company.
Justin Robinson . 2023-12-30
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I went in for takeaway desserts. I am lactose intolerant so I have asked the guy there for a vegan menu options .he showed one ice-cream vegan and that's it . I found on the menu after more options which i believe he eother cpuldnt be bothered to show me or had no idea but where it says vegan I have asked the guy if that milk chocolate cookie dough is vegan or made with coconut milk or almond milk but he said the cookie is vegan but is milk chocolate in ,I suppose he referred to normal milk as I asked again is it normal milk and he said yeah to me , and then I said well the cookie is not vegan then and he said yeah .Why is it on vegan menu then ?? Why is allergies or intolerancies not take in serious at this place ? I could die if I ingest milk , I don't want this to happen to me but seems like they hire people in this business without any idea or learning about allergies and intolerancies or to care for their customers . I would call fsa on them as I will not be a return customer.
Claudia Marasescu . 2023-11-20
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Really disappointed, I've been wanting to go in for a while. Finally had the time and I was thoroughly let down. The service was lacking any form of enthusiasm. The shop needed some tlc. There was no atmosphere unless you count the noise of the machines and the staff cleaning so they look busy. I had a waffle that was luke warm at best even though I watched it be taken off the waffle maker. My hot chocolate was almost cold. The same will be said about my girlfriends waffle and drink. The drinks were brought over with fingers around the lip of the mug. Will definitely not be going back, what a complete disappointment.
Craig Wingfield . 2023-11-20
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Really disappointed. Probably one of the worst places I've been. Should of walked out but was really looking forward to visiting. Zero atmosphere you can hear the fridges running. No back ground music. And it was cold in there but of us thought it was. Get the feeling the place wants to be a bit fancy. But it's tired and needs refreshing. Even the menus need replacing they look tatty. One member of staff in a nice white shirt but dirty trainers. All for trainers when working in your feet. But should be clean. Other member of staff just looked scruffy. We ordered hot chocolates and waffles. Hot chocolates took a while to make and came out Luke warm and very basic for the price you paid. Waffles were ok but cold. As made fresh to order I would expect them to be warm. Do you go here as a waste of time and money.
Claire Richards . 2023-11-20
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Ordered three milk cakes for my partners birthday , tasted amazing out of this world worth the price for sure. So kind of them to offer a delicious high quality birthday brownie as well , big fan totoally recommend
Sahiba Faisal . 2023-10-24
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Called in for a coffee. No atmosphere and staff seemed to lack any enthusiasm for service or customer experience. Strangest tasting and presented flat white ever. Plate provided with damp sweetener and small pieces of cake was not clean. Empty on arrival but started to fill up later so must have something going for it but not for us.
Peter Edwards . 2023-10-22
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Friendly staff, quick service and dessert are delicious
Holly Smith . 2023-10-10
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Love this little hidden gem, everything is great apart from 1 thing, no option for whipped cream I love cream and strawberries with my crepe
family Wicks . 2023-10-05
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Love the little desert shop and the note I got inside my bag today:) Thank you for the extra scoop of ice cream it was a nice surprise although the sorbet looks nothing like the picture and we really wanted raspberry sorbet pleaseeee start selling it as it’s not on the just eat menu :)
Mia Daly . 2023-10-01
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Great milkshakes and lovely staff ! Love it here, really recommend
Kate Louise . 2023-09-14
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Amazing staff and great service, highly recommended 💯
Aidan Brookes . 2023-09-12
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Cookie Dough S’mores were nice but nothing you couldn’t do yourself. Milk cake was ok but nothing amazing. Cappuccino was an embarrassment. Price was decent
Alex O . 2023-08-21
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Absolutely class service. Food is amazing and fast! Delivery is rapid! Even got a wonderful freebie which is stunning. Can't recommend enough
Lithoriorm . 2023-08-19
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Worst service ever. Asked to sit in wanted a cappuccino and red velvet donut. They ordered me an actual cappuccino drink told them its a donut refunded and ordered again. Then told the cappuccino donut wasn't available and offered a Oreo donut. After 10 minutes collection was ready to take out told them I was sitting in. After the messing around walked out only to have a red velvet cake and a fudge donut. Waste of time. Will never go back again.
Louisa Mason . 2023-08-08
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Good place to have desserts in Tamworth, best taste in town :)) Highly recommend
Kishore Kolipaka . 2023-07-30
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Delicious desserts, good customer service and one of the staff named Bethany was very humble and polite :))
Manpreet Sandhu . 2023-07-30
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A very good experience at this dessert shop. Sugar aware!
Tulsi Ezhilan . 2023-07-25
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Good coffee at Tamworth branch BUT must do more to show that they are open. Interior and tinted windows give the impression that they are closed. Either put bigger “OPEN “ sign or boards and tables/chairs in frontage.
patrick barber . 2023-07-05
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Lovely experience be it dine-in or slurpy desserts being delivered to your home. Tried their multiple waffles and shakes, are so fresh and tasty. Great hospitality..cheers!
Meghna Arora . 2023-06-11
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Was not great at all. From the bad customer service to the cold food which was meant to be hot (pretty sure they just microwaved it 🤷🏻♀️)…there was also a hair. Will not be returning. Save your money.
jessica . 2023-06-02
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Ordering from here is coming way to much off a habit. Always quick, hot and tasty. Loads of sauce aswell! The ice cream is delicious ! And I got a free cake with my order today ( on them) bonus ! Thanks so much x
Jema Anderson . 2023-05-16
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Very pleasant with friendly staff, only complaint would be about them giving me a knife and fork with ice cream and no spoon.
Rowan M . 2023-04-29
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Great service! Ordered a delivery to my home in Lichfield and was pleasantly surprised how quickly the desserts came. The cookie dough and waffle were warm and the ice cream hadn’t melted. Both were presented perfectly and tasted delicious. Thank you very much!
Katie Bayliss . 2023-04-22
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Amazing delivery service!! We ordered a cookie dough and 2 mocktails which was gorgeous. They even added a cake too which was amazing!! Brilliant service. Will definitely be ordering from here again
Grace M . 2023-04-03
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I wouldn’t recommend I picked my order up bearing in mind this was October but I’ve messaged them numerous of times that’s why I’m complaining now as I’ve gave them the benefit of the doubt, so I got home it’s was burnt to a crisp I phoned them to tell them told me to go back up and get another one which was a long drive from my house and I said i can’t come back now and she said next time I order I can have them for free I’ve tried numerous of times to do so and everytime I told them what the lady said to me I get told they don’t know nothing about it, Ive messaged/emailed them numerous of times and I get ignored!!!
Rianna Goldbey . 2023-04-03
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Two adults and two happy kids, great food and service. My daughter struggles with noisy places and this was a little sanctuary, lovely decor nice and relaxing and great food and drinks. Thanks so much
Julie Ainley . 2023-04-01
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Amazing milkshakes and waffles. Lovely, friendly staff!
Joel Davis . 2023-03-29
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It’s a great experience. Amazing desserts -the quality and taste was outstanding.I recommend to everyone! I would like to come back here again.
Binay Kumar . 2023-03-22
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They’re service is incredible and the staff is extremely helpful and polite loved the desserts especially the waffles would come back hands down Would recommend it!!
Simaranjit Kaur . 2023-03-22
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Lovely customer service and waiting time was really good
Beth Wilkinson . 2023-03-21
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i tried the waffles and pancakes at this cute cafe. and absolutely loved it. 100% recommended. Must visit❤️
Rhythm Madaan . 2023-03-20
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Milkshakes are so good and tasty! High level customer service from all members of staff.
Simran . 2023-03-20
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First time visiting The little Dessert Shop and I wasn’t disappointed. Lovely food and a massive selection of items to choose from.
Raj Kaur . 2023-03-20
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Me and my family went there for a treat. It was amazing. The waffles and pancakes were incredible. The staff was very nice to me and it’s the best dessert shop I ever been. I highly recommend you to go There.
Nia Multani . 2023-03-20
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The most delicious pancakes I ever had. I love the taste of everything that they have. Must visit.
prateek madaan . 2023-03-20
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One of the best place to have dessert, if you love desserts then little dessert shop is the place for you. Must visit place amazing taste with outstanding ambiance. Cheers to Little Dessert team keep up the good work.
Gurpreet singh . 2023-03-20
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Had strawberry sensational waffle here. It was the best waffle I ever had.
Deepa Madaan . 2023-03-20
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Best desserts in Tamworth. Will definitely come back 👍😊
Sandeep Choudhary . 2023-03-20
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They serve amazing cheese cake and staff was very friendly had a great experience must visit the place.
Piyush Verma . 2023-03-20
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Wonderful place,very clean,4 of us visited & we were very happy with our desserts,very friendly & quick service also great value for money,we will be back again
Andygreenguitar . 2023-03-19
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The raspberry and white choc waffle with creamy raspberry ice cream was lovely, the last bite of the heavenly temptation chocolatey nutty one that my daughter couldn’t finish was great too, the lady was very pleasant 👌
Scott Seal . 2023-03-16
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Staff superb and desserts amazing 👏 👌
Bryan Need . 2023-03-15
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Fairly quick delivery as we live in Tamworth. Glad they do cover Lichfield now though! Friendly driver and food warm 👍🏻
Matt Dancer . 2023-03-12
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First time trying little dessert shop we ordered two ice cream cups of different flavours. Both were so nice and agree we will be ordering again. Picture of empty cup 🤣 was to nice not to just eat.
Linda Blythe . 2023-03-11
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We ordered a desert each, when the food arrived (very quickly) they had added in a completely free desert that brought back memories from our childhood! An amazing experience overall!
Megan A . 2023-02-25
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Went here today and it was the best desert I have ever had at restraunts similar would reccomend.
George Wyatt . 2023-02-22
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Lovely service and lovely cheesecake
Danielle Hawkes . 2023-02-16
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My son and I went here for a treat, and we got one. Crepe was amazing, strawberries were fresh. Altogether it was fabulous. My son had the cookie dough with white chocolate. He thought it was so tasty. He also said the kinder Bueno ice cream was delicious. The staff were lovely.
katie noble . 2023-02-08
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Came in for a parents evening treat for my girls, had such lovely service and food was delicious! Thank you
Jessica Hathaway . 2023-02-08
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Really poor service.. I come here every week with my mom and unfortunately we will not be returning after our really bad experience last week. We ordered 3 hot drinks which came after 45 mins.. we had two cakes that were frozen in the middle and a cookie dough which was tiny. The poor young girl was the only one on shift and was rushed off her feet. I demanded to speak to the manager and she said he wasn’t in.. she managed to get him on the phone and he just kept talking over me and didn’t want to hear what I had to say. Thankfully I got my money back for two cakes but wow it was just awful and I feel sorry for the girl who was working probably for minimum wage.. The manager of this place really needs to be re educated and taught some manners because this was just not acceptable and the fact he’d had a young girl who was a new started alone in the shop! He was rude and did not want to know about my experience. Sadly as we love it here we will not be coming back.. service has been bad before but this was really the last straw for us.
CJWhitehouse96 . 2023-02-06
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If you are having a meal in the town centre, you might want to skip the dessert and have it here instead. There are really good choices and the staff are friendly and attentive. They also do take-out and delivery.
Vic Smith . 2023-02-02
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We were given free brownies as the service was longer than expected! We didn’t mind, we understand however, they gave us some free brownies to take home! Thank you will defo return!
Lara S . 2023-02-01
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We decided to call on as our two boys wanted some ice cream. The staff were really friendly and bought the menus over. It was Sunday at about 3-4pm so not overly busy. We ordered Sundaes, ice team balls coated in chocolate and a Mississippi Mud pie cheese cake, and a couple of drinks. It came to £26, but I felt it was value for money as the food and service were excellent. Will definitely be back.
jtccolclough . 2023-01-29
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Very nice deserts served here. Nice staff and nice place.
Bilda Zvirblis . 2023-01-29
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We popped in after a day out in Birmingham for a sweet treat for our little girl, Lilly was superb. Really personable and attentive. An excellent member of staff with great customer service. An asset to any company 🙌
Sarah Sterling . 2023-01-28
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Super cool very faster and more efficient way to get something sweet delivered to you this coffee and sweets shop,is awesome
Stefan Chirita . 2023-01-28
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Amazing staff , Amazing food , Lilly one of the workers there really helped me out , told me which desserts to buy and was really attentive and joyful
Muhammed Tahir . 2023-01-28
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Little desert shop staff were amazing!!
Jake Nutt . 2023-01-27
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Had a family outing today. The Desserts here are amazing. The service was excellent and staff are extremely helpful and polite. Lily and Simran were very friendly and always smiling which is a nice environment for kids. Will definitely visit again
Binella French . 2023-01-27
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All staff where friendly kind and pleasantly mannered The endless temptation waffle is a must for me would definitely recommend to anyone with a sweet tooth or looking to explore a new world for there taste buds
Darren Stewart . 2023-01-26
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Delivered quicker than expected, lovely desserts.
Sue Hemus . 2023-01-22
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If you want to taste something delicious, give it a try 😋
Radu Michiu . 2023-01-22
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Crushing on you crepe was really tasty and prompt service… defffo will be back
Arfin Miah . 2023-01-21
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I ordered a few things tonight as a treat for my family and its no surprise to say that we all loved it. So a massive thank you to the staff for preparing our desserts because they were amazing! ☺️
Cara Jansen . 2023-01-21
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Best in town if you want to have dessert ♥️ amazing presentation and humble staff, recommend this place to all !
Manmohini Khanna . 2023-01-18
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Very nice,always recommend,worth the money and brilliant service
Thomas Blount . 2023-01-15
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Very nice coffe and amazing service from the team…. Will deffo be backk
Tauqeer J . 2023-01-14
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the lovely lady beth at the till gave such good service so kind and very helpful with helping with my order would recommend this place.
natasha witcomb . 2023-01-13
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Food was very enjoyable.thank you little dessert shop
Ian Haywood . 2023-01-13
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The food was delicious and their menu keeps on growing. The staff are really nice and it's a nice play to catch up with a friend or go on a date as it's peaceful and quiet. I did hear a while ago that the working conditions there weren't good but the staff seem to have changed and it seemed to be running smoothly so hopely the management has changed their treatment of workers.
Ankamania99 . 2023-01-13
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Took my daughters here for dessert 🍨 today. They had waffles 🧇 crepes, cookie dough and ice cream 🍦. The girls were very happy and enjoyed their desserts. The guy who served us was very polite, friendly and welcoming. Will deffo go again.
Michelle Blake . 2023-01-07
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Staff were very friendly even when we came in just before it was about to close
Grace Zimmerman . 2023-01-05
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friendly brunch of staff milkshake and food spot on deffo worth a visit
Cameron Wheeler . 2022-12-11
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Absolutely amazing! Delicious with a huge range for all tastes. Everyone enjoyed this special birthday treat. Love it, would recommend to all 🥰
Rachael Hancox . 2022-12-04
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All the good was absolutely delicious and the customer service is one of the best I've seen, especially a boy who's name was Cameron. I would recommend this place to everybody because of the fantastic desserts and amazing service!
Madalin David . 2022-12-03
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The food was so good!!! And the service was incredible, by Sakiv, Hasin I give credit where credit is due!! I enjoyed every minute of my time in there company!!
Kian-jai Moran . 2022-11-26
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I had to eat my pancake with a spoon because they run out of the forks...
Darina Harchala . 2022-11-06
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hassin, sakhib, hassan and megan
ethan Hesketh . 2022-11-06
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Was served promptly and atmosphere was delightful.
Bethany Brown . 2022-11-06
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Excellent customer service goes above and beyond for their customers. Excellent staff.
Chelsey Norton Stainfield . 2022-11-05
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Amazing service from Ruby, Cameron and Hassin. Very friendly and great food. Would recommend !!
Maddison Osullivan . 2022-11-05
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Amazing customer service :D Had an amazing milkshake which was just mouth watering... Go in store and give it a try :D
Danielle Stainfield . 2022-11-05
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beautiful service!!!! three very helpful servers, hassin, cameron and ruby, made our experience OUTSTANDING!!!!!! loved it!!!!! 😍😍😍😍😍 highly recommended to everyone!!!!!!! bringing my nan here next week
Isla Rose McGarragle . 2022-11-05
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Well the people of Tamworth are lucky they can no longer dine here,but us hotel guests,in the middle of nowhere have little choice. A very limited menu has very poor choices.I had Haddock and chips.Here it is £13.99.,no peas.At the Premier inn in Stoke it was £12.99 with peas.You work that out. The battery was so hard at the end I couldn't eat it.I also had a vanilla ice cream. One of the poorest meals I can remember eating.See the photo.
74 Opinions
Visited for tea and coffee , and we had tapas Fabulous flavours, portion sizes were excellent This was our first time and we will be back , the lady that served us was lovely and friendly too .