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3.6

Based on 658 opinions finded in 2 websites

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Nº 141 in 215 in Tamworth

Nº 14 of 25 British in Tamworth

CUSTOMERS TALK ABOUT DISHES WITH..cakechocolateoldwafflecreamcoffeeladymust

comment_iconOpinions

This place is disgusting, we arrived as a family when we sat down me and my son went to use the toilet which was closed so used the filthy staff toilet, when we arrived back at the table my wife pointed out how dirty the floo was and that bothered was a full set of false nails on the floor under the table, we left swiftly and told the staff it was unacceptable to be so dirty even though it had only been open a couple of hours , on my way out I was confronted by a angry delivery driver who threatened me infront of my 9 year old grabbing me

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gordon r . 2024-11-01

MORE AT TripAdvisor

Used to love this place as a late night treat, and ordered all the time, but they have changed the menu and took off the only 2 milkshakes I liked. And a lot of other things have changed on the menu too. Not all changes are good :(

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Charlotte Parker . 2024-10-19

MORE AT Google

Did an order online , only for it be on the way(after waiting 30-40mins) then to be cancelled ? 🤦🏻‍♂️ fantastic service that.

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Ducky . 2024-10-03

MORE AT Google

The dessert was amazing and I really like the musk shake. I would suggest everything be to visit the place if you wanna have a really good dessert.

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Adrian Daniel N . 2024-09-23

MORE AT TripAdvisor

We order from here regularly as they have great deals but most importantly we have never been disappointed. Always taste delightful and super quick service

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Jessica L . 2024-09-19

MORE AT TripAdvisor

Moody unfriendly staff, one didn't even bring the menu to us, she told us to go and get it and pointed at it. They all acted very strange, asked for jug of water and glasses, they asked: how many? Obviously one each for everyone. They ruined our experience. Waffles weren't very nice as could've been cooked more.

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Sheila Begum . 2024-09-01

MORE AT Google

Food arrived lovely and warm their very generous with their portions ,and the order was all correct ,never had an issue and will be ordering again

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Rebecca Williams . 2024-07-21

MORE AT Google

Was looking forward to the food after paying premium prices, I was staying in a hotel and ordered a take out. Order came with no napkins, no spoons or forks. What did you want us to eat with??? The chocolate fudge cake was dry and wasn't warmed up even though we asked. It seemed like the cake had been out for days! The waffle was decent on the other hand and was fresh.

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Nobeel Khalid . 2024-04-14

MORE AT Google

The food here is beautiful and the friendly waiters make the experience even better. The atmosphere is nice and worth a visit.

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Luke Sturgess . 2024-03-23

MORE AT Google

Sad disgusing place, dirty place with sticky floor and absolutely disgusting toilet, there is no hygiene standards at all wery sad. Kids had awful experience, caffee had bad smell. But Surprisingly food was ok.

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P Darija . 2024-03-11

MORE AT Google

Delicious food and lovely people. 100% recommend!

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Mathilda Sumner-Quinn . 2024-02-23

MORE AT Google

service quick, seated right away, lovely atmosphere

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Holly Booker . 2024-02-23

MORE AT Google

We didn't eat in the end, left,

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Linda Pearson . 2024-02-20

MORE AT Google

So we had just had lunch. The 3 kids wanted desert 11, 4 and 1. We walked into the shop and were other children running around. The 4 year old is autistic so was quite upset outside and wanted to calm him down, the lads were picking what they wanted. They had a valentine display in store with balloons, which our 4 year old was touching. The woman behind the counter (tall around 25 30) gave him a filthy look as if to say don't touch..no offense he's autistic. Anyway we carried on, the 11 year old wanted cookie dough with a different flavour as he's fussy. He chose one and we went counter the woman had a face on her as long as tamworth Road. ,'what do you want' she asked.. we told her our order and asked her about the ice cream change, she said yes to begin with then rolled her eyes and her reply was like just yeah...I was disgusted I wasn't buying anything and threw wallet in bag.she had changed her mind about ice cream and refused to change it for our 11 year old in mean time which topped off the experience. He needed toilet as he had runny tummy and that toilet was out of order so all in all not impressed will not be going back in. We also was purchasing orders offline, not anymore will be going else where as it was a awful experience for us all. The server needs to change her customer service skills, heard the manager isn't much knack either maybe this was her. We ended up blowing our money elsewhere with better service.

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Ad . 2024-02-12

MORE AT TripAdvisor

Ordered online an hour later they ring me up saying there crepe machine had broke and would I like to exchange it for another one I said yes please change it to pancakes please 3 times I said this 3 times she also said ‘okay I’ll cancel’ finally she agreed to do the pancakes to then get a text of just eat saying ‘your order has been cancelled’ when I rang her up about this she done nothing but blame other people. Asking me to place an order again on just eat waiting another 1 hour to hour and half. Absolute joke of a company.

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Justin Robinson . 2023-12-30

MORE AT Google

Really disappointed. Probably one of the worst places I've been. Should of walked out but was really looking forward to visiting. Zero atmosphere you can hear the fridges running. No back ground music. And it was cold in there but of us thought it was. Get the feeling the place wants to be a bit fancy. But it's tired and needs refreshing. Even the menus need replacing they look tatty. One member of staff in a nice white shirt but dirty trainers. All for trainers when working in your feet. But should be clean. Other member of staff just looked scruffy. We ordered hot chocolates and waffles. Hot chocolates took a while to make and came out Luke warm and very basic for the price you paid. Waffles were ok but cold. As made fresh to order I would expect them to be warm. Do you go here as a waste of time and money.

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Claire Richards . 2023-11-20

MORE AT Google

I went in for takeaway desserts. I am lactose intolerant so I have asked the guy there for a vegan menu options .he showed one ice-cream vegan and that's it . I found on the menu after more options which i believe he eother cpuldnt be bothered to show me or had no idea but where it says vegan I have asked the guy if that milk chocolate cookie dough is vegan or made with coconut milk or almond milk but he said the cookie is vegan but is milk chocolate in ,I suppose he referred to normal milk as I asked again is it normal milk and he said yeah to me , and then I said well the cookie is not vegan then and he said yeah .Why is it on vegan menu then ?? Why is allergies or intolerancies not take in serious at this place ? I could die if I ingest milk , I don't want this to happen to me but seems like they hire people in this business without any idea or learning about allergies and intolerancies or to care for their customers . I would call fsa on them as I will not be a return customer.

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Claudia Marasescu . 2023-11-20

MORE AT Google

Really disappointed, I've been wanting to go in for a while. Finally had the time and I was thoroughly let down. The service was lacking any form of enthusiasm. The shop needed some tlc. There was no atmosphere unless you count the noise of the machines and the staff cleaning so they look busy. I had a waffle that was luke warm at best even though I watched it be taken off the waffle maker. My hot chocolate was almost cold. The same will be said about my girlfriends waffle and drink. The drinks were brought over with fingers around the lip of the mug. Will definitely not be going back, what a complete disappointment.

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Craig Wingfield . 2023-11-20

MORE AT Google

Ordered three milk cakes for my partners birthday , tasted amazing out of this world worth the price for sure. So kind of them to offer a delicious high quality birthday brownie as well , big fan totoally recommend

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Sahiba Faisal . 2023-10-24

MORE AT Google

Called in for a coffee. No atmosphere and staff seemed to lack any enthusiasm for service or customer experience. Strangest tasting and presented flat white ever. Plate provided with damp sweetener and small pieces of cake was not clean. Empty on arrival but started to fill up later so must have something going for it but not for us.

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Peter Edwards . 2023-10-22

MORE AT Google

Friendly staff, quick service and dessert are delicious

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Holly Smith . 2023-10-10

MORE AT Google

Love this little hidden gem, everything is great apart from 1 thing, no option for whipped cream I love cream and strawberries with my crepe

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family Wicks . 2023-10-05

MORE AT Google

Love the little desert shop and the note I got inside my bag today:) Thank you for the extra scoop of ice cream it was a nice surprise although the sorbet looks nothing like the picture and we really wanted raspberry sorbet pleaseeee start selling it as it’s not on the just eat menu :)

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Mia Daly . 2023-10-01

MORE AT Google

Great milkshakes and lovely staff ! Love it here, really recommend

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Kate Louise . 2023-09-14

MORE AT Google

Amazing staff and great service, highly recommended 💯

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Aidan Brookes . 2023-09-12

MORE AT Google

Cookie Dough S’mores were nice but nothing you couldn’t do yourself. Milk cake was ok but nothing amazing. Cappuccino was an embarrassment. Price was decent

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Alex O . 2023-08-21

MORE AT TripAdvisor

Absolutely class service. Food is amazing and fast! Delivery is rapid! Even got a wonderful freebie which is stunning. Can't recommend enough

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Lithoriorm . 2023-08-19

MORE AT Google

Worst service ever. Asked to sit in wanted a cappuccino and red velvet donut. They ordered me an actual cappuccino drink told them its a donut refunded and ordered again. Then told the cappuccino donut wasn't available and offered a Oreo donut. After 10 minutes collection was ready to take out told them I was sitting in. After the messing around walked out only to have a red velvet cake and a fudge donut. Waste of time. Will never go back again.

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Louisa Mason . 2023-08-08

MORE AT Google

Good place to have desserts in Tamworth, best taste in town :)) Highly recommend

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Kishore Kolipaka . 2023-07-30

MORE AT Google

Delicious desserts, good customer service and one of the staff named Bethany was very humble and polite :))

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Manpreet Sandhu . 2023-07-30

MORE AT Google

A very good experience at this dessert shop. Sugar aware!

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Tulsi Ezhilan . 2023-07-25

MORE AT Google

Good coffee at Tamworth branch BUT must do more to show that they are open. Interior and tinted windows give the impression that they are closed. Either put bigger “OPEN “ sign or boards and tables/chairs in frontage.

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patrick barber . 2023-07-05

MORE AT Google

Lovely experience be it dine-in or slurpy desserts being delivered to your home. Tried their multiple waffles and shakes, are so fresh and tasty. Great hospitality..cheers!

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Meghna Arora . 2023-06-11

MORE AT Google

Was not great at all. From the bad customer service to the cold food which was meant to be hot (pretty sure they just microwaved it 🤷🏻‍♀️)…there was also a hair. Will not be returning. Save your money.

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jessica . 2023-06-02

MORE AT Google

Ordering from here is coming way to much off a habit. Always quick, hot and tasty. Loads of sauce aswell! The ice cream is delicious ! And I got a free cake with my order today ( on them) bonus ! Thanks so much x

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Jema Anderson . 2023-05-16

MORE AT Google

Very pleasant with friendly staff, only complaint would be about them giving me a knife and fork with ice cream and no spoon.

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Rowan M . 2023-04-29

MORE AT TripAdvisor

Great service! Ordered a delivery to my home in Lichfield and was pleasantly surprised how quickly the desserts came. The cookie dough and waffle were warm and the ice cream hadn’t melted. Both were presented perfectly and tasted delicious. Thank you very much!

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Katie Bayliss . 2023-04-22

MORE AT Google

Amazing delivery service!! We ordered a cookie dough and 2 mocktails which was gorgeous. They even added a cake too which was amazing!! Brilliant service. Will definitely be ordering from here again

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Grace M . 2023-04-03

MORE AT TripAdvisor

I wouldn’t recommend I picked my order up bearing in mind this was October but I’ve messaged them numerous of times that’s why I’m complaining now as I’ve gave them the benefit of the doubt, so I got home it’s was burnt to a crisp I phoned them to tell them told me to go back up and get another one which was a long drive from my house and I said i can’t come back now and she said next time I order I can have them for free I’ve tried numerous of times to do so and everytime I told them what the lady said to me I get told they don’t know nothing about it, Ive messaged/emailed them numerous of times and I get ignored!!!

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Rianna Goldbey . 2023-04-03

MORE AT Google

Two adults and two happy kids, great food and service. My daughter struggles with noisy places and this was a little sanctuary, lovely decor nice and relaxing and great food and drinks. Thanks so much

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Julie Ainley . 2023-04-01

MORE AT Google

Amazing milkshakes and waffles. Lovely, friendly staff!

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Joel Davis . 2023-03-29

MORE AT Google

They’re service is incredible and the staff is extremely helpful and polite loved the desserts especially the waffles would come back hands down Would recommend it!!

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Simaranjit Kaur . 2023-03-22

MORE AT Google

It’s a great experience. Amazing desserts -the quality and taste was outstanding.I recommend to everyone! I would like to come back here again.

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Binay Kumar . 2023-03-22

MORE AT Google

Lovely customer service and waiting time was really good

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Beth Wilkinson . 2023-03-21

MORE AT Google

Had strawberry sensational waffle here. It was the best waffle I ever had.

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Deepa Madaan . 2023-03-20

MORE AT Google

The most delicious pancakes I ever had. I love the taste of everything that they have. Must visit.

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prateek madaan . 2023-03-20

MORE AT Google

Me and my family went there for a treat. It was amazing. The waffles and pancakes were incredible. The staff was very nice to me and it’s the best dessert shop I ever been. I highly recommend you to go There.

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Nia Multani . 2023-03-20

MORE AT Google

First time visiting The little Dessert Shop and I wasn’t disappointed. Lovely food and a massive selection of items to choose from.

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Raj Kaur . 2023-03-20

MORE AT Google

Milkshakes are so good and tasty! High level customer service from all members of staff.

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Simran . 2023-03-20

MORE AT Google

Best desserts in Tamworth. Will definitely come back 👍😊

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Sandeep Choudhary . 2023-03-20

MORE AT Google

i tried the waffles and pancakes at this cute cafe. and absolutely loved it. 100% recommended. Must visit❤️

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Rhythm Madaan . 2023-03-20

MORE AT Google

They serve amazing cheese cake and staff was very friendly had a great experience must visit the place.

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Piyush Verma . 2023-03-20

MORE AT Google

One of the best place to have dessert, if you love desserts then little dessert shop is the place for you. Must visit place amazing taste with outstanding ambiance. Cheers to Little Dessert team keep up the good work.

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Gurpreet singh . 2023-03-20

MORE AT Google

Wonderful place,very clean,4 of us visited & we were very happy with our desserts,very friendly & quick service also great value for money,we will be back again

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Andygreenguitar . 2023-03-19

MORE AT Google

The raspberry and white choc waffle with creamy raspberry ice cream was lovely, the last bite of the heavenly temptation chocolatey nutty one that my daughter couldn’t finish was great too, the lady was very pleasant 👌

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Scott Seal . 2023-03-16

MORE AT Google

Staff superb and desserts amazing 👏 👌

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Bryan Need . 2023-03-15

MORE AT Google

Fairly quick delivery as we live in Tamworth. Glad they do cover Lichfield now though! Friendly driver and food warm 👍🏻

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Matt Dancer . 2023-03-12

MORE AT Google

First time trying little dessert shop we ordered two ice cream cups of different flavours. Both were so nice and agree we will be ordering again. Picture of empty cup 🤣 was to nice not to just eat.

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Linda Blythe . 2023-03-11

MORE AT Google

We ordered a desert each, when the food arrived (very quickly) they had added in a completely free desert that brought back memories from our childhood! An amazing experience overall!

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Megan A . 2023-02-25

MORE AT TripAdvisor

Went here today and it was the best desert I have ever had at restraunts similar would reccomend.

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George Wyatt . 2023-02-22

MORE AT Google

Lovely service and lovely cheesecake

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Danielle Hawkes . 2023-02-16

MORE AT Google

Came in for a parents evening treat for my girls, had such lovely service and food was delicious! Thank you

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Jessica Hathaway . 2023-02-08

MORE AT Google

My son and I went here for a treat, and we got one. Crepe was amazing, strawberries were fresh. Altogether it was fabulous. My son had the cookie dough with white chocolate. He thought it was so tasty. He also said the kinder Bueno ice cream was delicious. The staff were lovely.

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katie noble . 2023-02-08

MORE AT Google

Really poor service.. I come here every week with my mom and unfortunately we will not be returning after our really bad experience last week. We ordered 3 hot drinks which came after 45 mins.. we had two cakes that were frozen in the middle and a cookie dough which was tiny. The poor young girl was the only one on shift and was rushed off her feet. I demanded to speak to the manager and she said he wasn’t in.. she managed to get him on the phone and he just kept talking over me and didn’t want to hear what I had to say. Thankfully I got my money back for two cakes but wow it was just awful and I feel sorry for the girl who was working probably for minimum wage.. The manager of this place really needs to be re educated and taught some manners because this was just not acceptable and the fact he’d had a young girl who was a new started alone in the shop! He was rude and did not want to know about my experience. Sadly as we love it here we will not be coming back.. service has been bad before but this was really the last straw for us.

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CJWhitehouse96 . 2023-02-06

MORE AT TripAdvisor

If you are having a meal in the town centre, you might want to skip the dessert and have it here instead. There are really good choices and the staff are friendly and attentive. They also do take-out and delivery.

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Vic Smith . 2023-02-02

MORE AT Google

We were given free brownies as the service was longer than expected! We didn’t mind, we understand however, they gave us some free brownies to take home! Thank you will defo return!

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Lara S . 2023-02-01

MORE AT TripAdvisor

We decided to call on as our two boys wanted some ice cream. The staff were really friendly and bought the menus over. It was Sunday at about 3-4pm so not overly busy. We ordered Sundaes, ice team balls coated in chocolate and a Mississippi Mud pie cheese cake, and a couple of drinks. It came to £26, but I felt it was value for money as the food and service were excellent. Will definitely be back.

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jtccolclough . 2023-01-29

MORE AT TripAdvisor

Very nice deserts served here. Nice staff and nice place.

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Bilda Zvirblis . 2023-01-29

MORE AT Google

Super cool very faster and more efficient way to get something sweet delivered to you this coffee and sweets shop,is awesome

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Stefan Chirita . 2023-01-28

MORE AT Google

We popped in after a day out in Birmingham for a sweet treat for our little girl, Lilly was superb. Really personable and attentive. An excellent member of staff with great customer service. An asset to any company 🙌

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Sarah Sterling . 2023-01-28

MORE AT Google

Amazing staff , Amazing food , Lilly one of the workers there really helped me out , told me which desserts to buy and was really attentive and joyful

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Muhammed Tahir . 2023-01-28

MORE AT Google

Little desert shop staff were amazing!!

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Jake Nutt . 2023-01-27

MORE AT Google

Had a family outing today. The Desserts here are amazing. The service was excellent and staff are extremely helpful and polite. Lily and Simran were very friendly and always smiling which is a nice environment for kids. Will definitely visit again

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Binella French . 2023-01-27

MORE AT Google

All staff where friendly kind and pleasantly mannered The endless temptation waffle is a must for me would definitely recommend to anyone with a sweet tooth or looking to explore a new world for there taste buds

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Darren Stewart . 2023-01-26

MORE AT Google

Delivered quicker than expected, lovely desserts.

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Sue Hemus . 2023-01-22

MORE AT Google

If you want to taste something delicious, give it a try 😋

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Radu Michiu . 2023-01-22

MORE AT Google

I ordered a few things tonight as a treat for my family and its no surprise to say that we all loved it. So a massive thank you to the staff for preparing our desserts because they were amazing! ☺️

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Cara Jansen . 2023-01-21

MORE AT Google

Crushing on you crepe was really tasty and prompt service… defffo will be back

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Arfin Miah . 2023-01-21

MORE AT Google

Best in town if you want to have dessert ♥️ amazing presentation and humble staff, recommend this place to all !

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Manmohini Khanna . 2023-01-18

MORE AT Google

Very nice,always recommend,worth the money and brilliant service

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Thomas Blount . 2023-01-15

MORE AT Google

Very nice coffe and amazing service from the team…. Will deffo be backk

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Tauqeer J . 2023-01-14

MORE AT Google

Food was very enjoyable.thank you little dessert shop

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Ian Haywood . 2023-01-13

MORE AT Google

The food was delicious and their menu keeps on growing. The staff are really nice and it's a nice play to catch up with a friend or go on a date as it's peaceful and quiet. I did hear a while ago that the working conditions there weren't good but the staff seem to have changed and it seemed to be running smoothly so hopely the management has changed their treatment of workers.

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Ankamania99 . 2023-01-13

MORE AT TripAdvisor

the lovely lady beth at the till gave such good service so kind and very helpful with helping with my order would recommend this place.

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natasha witcomb . 2023-01-13

MORE AT Google

Took my daughters here for dessert 🍨 today. They had waffles 🧇 crepes, cookie dough and ice cream 🍦. The girls were very happy and enjoyed their desserts. The guy who served us was very polite, friendly and welcoming. Will deffo go again.

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Michelle Blake . 2023-01-07

MORE AT Google

Staff were very friendly even when we came in just before it was about to close

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Grace Zimmerman . 2023-01-05

MORE AT Google

friendly brunch of staff milkshake and food spot on deffo worth a visit

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Cameron Wheeler . 2022-12-11

MORE AT Google

Absolutely amazing! Delicious with a huge range for all tastes. Everyone enjoyed this special birthday treat. Love it, would recommend to all 🥰

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Rachael Hancox . 2022-12-04

MORE AT Google

All the good was absolutely delicious and the customer service is one of the best I've seen, especially a boy who's name was Cameron. I would recommend this place to everybody because of the fantastic desserts and amazing service!

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Madalin David . 2022-12-03

MORE AT Google

The food was so good!!! And the service was incredible, by Sakiv, Hasin I give credit where credit is due!! I enjoyed every minute of my time in there company!!

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Kian-jai Moran . 2022-11-26

MORE AT Google

Was served promptly and atmosphere was delightful.

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Bethany Brown . 2022-11-06

MORE AT Google

I had to eat my pancake with a spoon because they run out of the forks...

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Darina Harchala . 2022-11-06

MORE AT Google

hassin, sakhib, hassan and megan

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ethan Hesketh . 2022-11-06

MORE AT Google

Excellent customer service goes above and beyond for their customers. Excellent staff.

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Chelsey Norton Stainfield . 2022-11-05

MORE AT Google

First time going her and let me just say the food was amazing it did not disappoint. Also excellent service by Hasan

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Anisa Choudhury . 2022-11-05

MORE AT Google

Really glad I found this place looking for somewhere to kill time in Tamworth. The coffee was lovely and I would recommend the salted caramel brownie to anyone with a sweet tooth! Yum :) thank you

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Sarah Murray . 2022-11-05

MORE AT Google

Amazing service from Ruby, Cameron and Hassin. Very friendly and great food. Would recommend !!

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Maddison Osullivan . 2022-11-05

MORE AT Google

beautiful service!!!! three very helpful servers, hassin, cameron and ruby, made our experience OUTSTANDING!!!!!! loved it!!!!! 😍😍😍😍😍 highly recommended to everyone!!!!!!! bringing my nan here next week

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Isla Rose McGarragle . 2022-11-05

MORE AT Google

Amazing customer service :D Had an amazing milkshake which was just mouth watering... Go in store and give it a try :D

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Danielle Stainfield . 2022-11-05

MORE AT Google

We came for tea 3 times already ! Nice food and yummy !

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Suifi Leung . 2022-11-05

MORE AT Google

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