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4.3

Based on 107 opinions finded in 2 websites

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Nº 514 in 1330 in Cheshire West and Chester

Nº 3 of 5 Mediterranean in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..chickensaladmediterraneancoffee
Score

comment_iconOpinions

What a wonderful find! The service was absolutely superb, the food different and delicious, and the surroundings fresh, clean and innovative! We booked a table for 16 and everything ran incredibly smoothly, I can't recommend The Kitchen enough. If you get the chance...go! Thank you to Amelia and our server (I'm so sorry I didn't get his name!), who did a terrific job! Thank you so so much for making our day so special!

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Claire Griffiths . 2024-07-25

MORE AT Google

⭐️ When was the last time you had a restaurant meal in the library? 🏛️ Located within The Storyhouse, a vibrant mix of library, cinema, and theatre, this restaurant offers an unbeatable, cozy atmosphere that's perfect for a relaxing meal or a casual catch-up with friends. The unique setting among the cultural hub's various spaces creates a charming and inviting ambiance. 💷 Decent Prices While the prices may not be the lowest, they are fair for the quality and experience offered. It's a reasonably priced option considering its prime location and the unique setting within The Storyhouse. 🍽️ Decent Food The food is relatively decent, with a variety of options that cater to different tastes. While it may not be gourmet, the quality and portion sizes are satisfying. The menu offers a good mix of traditional and contemporary dishes, ensuring there's something for everyone. 👩‍🍳 Good Service The service here is commendable. The staff are friendly, attentive, and always ready to help. They enhance the overall dining experience with their warm and welcoming demeanor. 🏛️ Unbelievable Atmosphere What truly sets this restaurant apart is its unbelievable atmosphere. Dining in The Storyhouse, surrounded by the dynamic blend of a library, cinema, and theatre, is a unique experience. The cultural richness and eclectic environment make it a must-visit spot in Chester. Overall, if you're in Chester and looking for a place with fair prices, decent food, and fantastic service, all wrapped up in an extraordinary setting, this restaurant in The Storyhouse is a perfect choice.

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Marcin Kuna . 2024-06-30

MORE AT Google

Very disappointed with the food. Chicken wrap served very cold from fridge. Hummus dip also so cold there was no flavour. Halloumi pitta needed a magnifying glass to find the halloumi and the pitta was so over toasted it was inedible. This dish was deducted from the bill. Coffees were so late arriving they had to be served in cardboard cups to take into the show. This is just snack/lunch food not dinner. Staff friendly but just not enough of them for the numbers of people attending. And a tip - if you do decide to go - make sure you book and, if you have bad hips/knees/mobility, make sure you ask for a low table and not a ridiculously high one!

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Lesley S . 2024-03-19

MORE AT TripAdvisor

Paid for my coffee, waited for over 10mins and had to leave without my coffee due to film starting.Wished I'd not bothered.20mins of adverts and deafening sound. Staff appear disorganised and uninterested, there were seperate 3 coffees on the bar waiting to be taken out.I wouldn't bother coming here again, plenty of other places with much better service

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orissa58 . 2024-03-14

MORE AT TripAdvisor

The food here is fabulous. The prices are very reasonable, the service is friendly and the food is great. It's always busy with people studying, before or after a film or show or just coming in for some food. It's a wonderful asset for Chester. Go!

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Neil00 . 2023-12-21

MORE AT TripAdvisor

I love the Story House, met s friend there for lunch today. I was very disappointed. I did not want to complain as my friend was treating me. I had the Chicken wrap. . It was dry cold snd not nice. Surely this should have bern served warm. We then had a cappuccino. The cup was so Jot it burn’t my lip . We both made a special journey into Chester. I feel I can not ever recommend you. Nit nice

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Christine T . 2023-08-01

MORE AT TripAdvisor

Not brilliant. The food is alright, the service is sub-par but if you're in the Storyhouse for work or a show then it certainly serves its purpose.

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J M . 2023-07-25

MORE AT Google

Dining in the wonderful Storeyhouse surrounded by memories of the previous ODEON building for an evening meal prior to walking around Chester..... Food was delicious, service excellent and cost reasonable. My only reservation would be our seating location, which was in the open area between the restaurant and theatre. Fortunately, the place was not busy and very few people walked past. On a busy night I can imagine it would be very different, so recommend selecting a table nearer the front window....

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Ray von der Fecht . 2023-07-08

MORE AT Google

Probably the best place to have a meal, in between a library and a theatre! Friendly service but long wait for food which tasted a bit plain.

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Yi Jun Wong . 2023-04-09

MORE AT Google

Great place to eat if you're going to see a show. Based in a library in gne storehouse theatre....loved it

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Dave Kennett . 2023-03-25

MORE AT Google

Nice selection of light bites, amazing atmosphere, love to go here before a show, or just for a quick stop to have a coffee or glass of wine

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Robyn T . 2023-03-18

MORE AT Google

We enjoyed a lovely meal at the Kitchen in the Storyhouse on the 30th October. We were served by a lovely guy, Jack. Thank you 😊

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Vicky Williams . 2022-11-11

MORE AT Google

The food exceded my expectations it's delicious! the staff are fabulous! I kind of looked at the menu thought ooh and then when the food came it was amazing your a strong 5/5 What a great night.! Suggs was great too, Only thing that would make it a 6/5 would be interval table service, if you've had a meal like they do in the Lowry 🙈 (sorry I'm an arse!! for mentioning it -I love The storyhouse regardless💕 )

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Alice Bunner . 2022-10-24

MORE AT Google

This review is purely for the kitchen I didn’t want to review Storyhouse negatively as I love the place. It’s an amazing & much needed addition to Chester. We are members & use the cinema weekly if possible, see comedy, plays & use the library regularly, go to outside events, I would be lost without it. But after five plus years the service in the Kitchen never seems to have ironed out it’s teething problems. Now I realise things have changed with covid but the same issues were going on pre pandemic 😷 An example, of unfortunately many incidents, by us and friends. I popped in to get a iced latte before the cinema. I had half an hour to spare so didn’t think it would be an issue. There were three staff working and only a few customers in the whole place. I was the only person at the bar. Perfect. I ordered & the bar guy said he would get it done straight away as I was going to the cinema, my order went on the wall in the coffee queue. After 5 minutes a customer sitting at one of the tall tables with a friend enquired if their order would be arriving soon as he had been waiting an hour! The guy serving looked on the system & the order hadn’t even be passed to the kitchen. After the customer reordered & sat down after not much in the way of apology. I went up again to talk to the server as 20 minutes had passed & I needed to go to get my seat. I had been standing at the bar and when I asked if it would be much longer, he looked at me as if he had never seen me before and asked what I had ordered. He was so bemused. 🤷‍♀️I then pointed to the order slip & off he went to make it. Then he disappeared for 5 minutes to get ice. Finally he came over with two iced mochas??! I took them & ran. I wish this was the only occasion something liked this happened….The actually food and drink are great btw. To the point we rarely used the Kitchen now after too many bad experiences also why no half time theatre drinks… They need to take a leaf from the service at the Grosvenor park, which is super efficient.

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NicolaBK . 2022-07-24

MORE AT TripAdvisor

Me and my partner went for dinner and a movie at Storyhouse and ate in the Kitchen as I'd had the food recommended to me before hand. From arrival until we left the restaurant area to watch the film we were made to feel comfortable and welcomed by all the staff there. A lovely woman named Beth was our main server and was exceptional, as were the rest of the staff who I unfortunately didn't get the name of. The food was amazing and the staff took great care to ensure I was ok to eat it with my allergy. We will definitely be going again.

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bentE2104IB . 2022-06-09

MORE AT TripAdvisor

Perfect for a pre-show dinner. Beautiful setting, just outside the theatre (so you can't be late!). Staff were helpful and food was delicious.

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rach3l_rach . 2022-04-07

MORE AT TripAdvisor

It is good to go somewhere that is reasonably priced, atmospheric and has different food. I took my husband here for the first time and we enjoyed our meals. We were brought a jug of water when we sat down. Since Covid they have altered the seating but we had booked in advance. Worth going just for the coffee.

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Margaret G . 2022-03-22

MORE AT TripAdvisor

Perfect for a pre-show bite to eat. The menu is well thought out with something for everyone, the food is tasty, the service friendly and attentive... What more could you possibly ask for! We've eaten here a few times now and will continue to do so. Give it a try! 😎

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TimmyLL . 2022-03-04

MORE AT TripAdvisor

The food here was not great at all. They have also expanded the restaurant area and added tables to the general area where theatre goers congregate which is where we sat. This made for a poor experience particularly as an electronic door was opening continuously which made it very cold. Food was borderline average. Also, the toilet facilities are woefully inadequate for the size of the venue.

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Marash1 . 2022-02-05

MORE AT TripAdvisor

We have visited the Kitchen within the StoryHouse complex many times and have had lovely meals with fabulous service. However, our most recent experience will be our last. Having booked well in advance and been shown to our table, it was over half an hour before anyone came to take an order - this, in spite of having twice walked up to where the staff were congregated to ask if someone could take our order. When our order eventually arrived, it was missing three of our four main dishes. There was no explanation but lots of furious activity to correct the mistake. We were grateful for the 50% reduction of our bill but would have preferred the service we remembered from previous trips.

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Fifthday . 2021-12-31

MORE AT TripAdvisor

We were a large group of 18 so we prebooked and preordered. When we arrived we were seated in a great position and service was swift and attentive. The food was absolutely superb plus its great value. During our meal a choir performed a christmassy set right in front of the table. We had a wonderful evening and cannot recommend highly enough!

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M1993ITchrist . 2021-12-13

MORE AT TripAdvisor

The level of service was abysmal. Visited with friends for a mid-morning coffee. Asked three different waiters for service - after some twenty minutes our order was taken. Waited a further thirty minutes for the coffee to arrive. Such a pity - the venue has great atmosphere but the standard of service is dreadful.

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Trip51657606801 . 2021-12-12

MORE AT TripAdvisor

I love the Storyhouse in general, it is a great place, but left down on this occasion and they need a fair feedback. Ordered food and drinks at 1.30pm, attempted to order at the bar but sent back to my table with the promise that someone was going to collect my order, after 15 min waiting someone finally came over. We received the food at 2.30pm and left waiting for another half an hour before our drinks showed up (when our plates were already empty). Something wrong here. People all around complaining. The family next to us was able to get 4 coffees after almost 1 hr. No one was happy.

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Tizitti . 2021-12-04

MORE AT TripAdvisor

The menu is exciting and the food, when it comes, is excellent. If you're attending a show at the Storyhouse then the Storyhouse Kitchen is the obvious place to eat before the show. However you need to sit down at least an hour and preferably more than that before the performance starts. The problem is that there are a lot of people all aiming to finish eating at the same time. But it IS good, so get there early and enjoy. I guess the same problem doesn't apply at lunchtime

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Neil00 . 2021-10-30

MORE AT TripAdvisor

I went to the story house on my own for a coffee and a cake, really shouldn’t have been that difficult . Waited to be served at the bar and was ignored by three members of staff. When I was finally noticed I was told to go and sit down and someone would come over. I waited half an hour but no one came over - so I went elsewhere.

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ali3240 . 2021-10-28

MORE AT TripAdvisor

Great food, colourful, tasty, beautifully prepared and presented. The staff are extremely friendly and accommodating, great atmosphere! Sebastian the chef is a real gem!

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davidhG8335KG . 2021-10-07

MORE AT TripAdvisor

Came to meet a work colleague and had lunch. Brilliant service and really fresh and flavorful food. Will definitely be back.

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D6908JWclairec . 2021-10-06

MORE AT TripAdvisor

Dined at The Kitchen 02/10/21. Fabulous place to eat with varied unusual menu and central to Chester. I dined pre theatre with my fussy 12 year old grandson who gave his food 10/10. The waitresses were so nice and nothing was any trouble, they looked...

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marilync828 . 2021-10-05

MORE AT TripAdvisor

Had a lovely evening at The Kitchen. Nice atmosphere, great surroundings and the food was amazing. The schwarma cauliflower dish was particularly delicious and really fresh. Thanks chef Sebastian and server Dan :o)

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sarah g . 2021-07-12

MORE AT TripAdvisor

What a breath of fresh air the story house kitchen is the food is extremely wonderfull fresh and full of flavour the customer service is beyond belief, every member of staff really polite and helpfull our server was spencer he was so lovely polite helpfull...

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G4603 . 2021-07-04

MORE AT TripAdvisor

Well, this is my second home for my studies. Love the kitchen part where you can study, dine in, have your favourite coffee( My favourite is Mocha or pot of tea). And of course, you get your student tea/ coffee free of charge, Loved the...

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dolonnazmun . 2021-06-05

MORE AT TripAdvisor

I was hesitant, what do i order.....fear not. What a super evening / meal. A thoroughly enjoyable experience helped by great staff. Thank you

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Colin H . 2021-06-01

MORE AT TripAdvisor

Bored of the same old places in Chester and struggling to find somewhere which would accept a late booking we stumbled across this great place. Lovely ambience, fantastic menu (middle Eastern and Mediterranean cuisine), small nibbles and larger dishes and if you've got the room...

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jake_morgsol . 2021-05-23

MORE AT TripAdvisor

Pre-show brunch, delicious spicy sausage & bacon sandwich. Thank you Spencer for looking after us. Sarah & Family

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828sarahl . 2020-12-12

MORE AT TripAdvisor

Called in post lockdown, had a lovely coffee and cake. Very clean, hand sanitisers to use and very pleasant staff

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cappleton2 . 2020-07-08

MORE AT TripAdvisor

Served by Spencer after film show. He was very attentive and helpful and food was excellent and will go again

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Boots100 . 2020-03-07

MORE AT TripAdvisor

Food and drinks before show. Great atmosphere and lots of food choices. Lovely place and friendly staff.

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Kath D . 2020-03-05

MORE AT TripAdvisor

We came to Chester as my daughter is playing a set in Alexanders, we arrived early and looking for somewhere to eat we "chanced" this place because it was on the way. What a little good gem this is, and I must say the staff...

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872traceyn . 2020-02-03

MORE AT TripAdvisor

WOW. What an experience we had. We booked our table online and specified that we had allergies. Within a day I had been contacted by Hannah via email so we had a copy of the menu and she explained what is and isn’t suitable for...

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Racht87 . 2020-02-02

MORE AT TripAdvisor

We visited the Storyhouse for the first time today and dined at the Kitchen for a pre show lunch. Excellent experience at the theatre, atmosphere and layout was great. The Kitchen offered outstanding food at a great price point, the lunch option of 2 small...

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Lisa C . 2020-02-02

MORE AT TripAdvisor

My wife and I arrived at the Storyhouse without a reservation last Friday evening. The staff were really helpful and found us a table. We ordered two courses and the food and drink was delivered in plenty of time for us to finish our meal...

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Phil S . 2020-02-01

MORE AT TripAdvisor

Food was great and the theatre production was amazing (peter pan goes wrong)! Maria was an excellent waitress!

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Leanne R . 2020-01-25

MORE AT TripAdvisor

We've eaten there a couple of times now for a pre-theatre meal. The tables are big and long, so you might find yourself sat beside strangers. It's set within the gorgeous library. The ambience is wonderful. The relaxed atmosphere finds folk enjoying drinks both before and post theatre. It's a fantastic place to enjoy. At first glance the menu looks a bit odd. It's Libyan, Moroccan with a twist. Let me say that those choices are not a natural selection for us and, at first glance, there doesn't seem much on the menu but just close your eyes, point at the menu and order. You will not be disappointed. Dips and Cornish sardines on couscous is not what my husband would ever order. He hates couscous but because he loves sardines went for it and ate every scrap. He loved it. I ordered a bavotte 6oz steak with lybian potato and tiny whole carrots and parsnips. It was divine and the tastiest meal I've had out for quite a while. How they managed to perfectly cook that tender steak was a credit to them. 4 of us had 2 courses and 2 of us had a dessert. Without drinks the cost was £69. The amount on our plates wasn't excessiveve but was perfect and ample for a pre-theatre meal. The staff could do with a bit of training. It needs someone to run it, to guide the staff so things happen more quickly eg being welcomed and guided go the pre-booked table. Food ordering etc. But that didn't detract from the fact that all the staff couldn't have done more for us. When you get 3 waiters in succession asking if you are enjoying the food you do feel as though you are a valued customer. A smashing place and we will be going again. I would suggest booking beforehand.

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Katarina1960 . 2020-01-23

MORE AT TripAdvisor

Had a lovely meal here for a family member's birthday treat. food was great, had a big ol' slab of aubergine and some wonderfully large pears. even though it was show time and fairly busy, the service was wonderful and everyone was very nice.big shout out to Maeve for being so lovely and attentive and making our experience such an enjoyable one. tasty food is one thing, but the people make the experience. we'll definitely be back (maybe in march) thank you Maeve!(also, theatre pears- peartre?)

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retrocone . 2020-01-22

MORE AT TripAdvisor

We went here after watching Last Christmas First time my wife & I have been to the cinema , which is fantastic and the Kitchen which is also good We were given a choice of tables & found the staff very genuine & customer focussed We ordered 3 dishes each & extra pittas to go with the dips . The wine was good and the meal was very reasonable, fresh & good quality The young man who cleared the table was keen for our feedback & relayed our positive comments to the kitchen - credit where it’s due We will definitely return to this welcoming relaxed & modern place Happy we didn’t go somewhere else to eat which was the original plan Thanks

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591barryb . 2019-12-05

MORE AT TripAdvisor

Really disliked the large tables - impossible to relax and have a conversation with others so close. Food and drinks were ordered and arrived without too much delay and food was ok.Then it all fell apart. We waited for half an hour after finishing but no one came to clear the tables or ask us about dessert so we gave up and went to the desk to ask for a dessert menu. This was refused and we were told someone would bring it. It never arrived so after another 15 mins we gave up and went to the bar and got coffee.Just as we were about to go into the theatre someone came to clear the table - about 80 mins after we finished eating. We said we had given up trying to get dessert and the server shrugged her shoulders and walked away. The problem appeared to be lots of young servers all rushing round with no assigned table to serve and no one directing them - totally chaotic.

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Joan396 . 2019-11-24

MORE AT TripAdvisor

I've eaten at the kitchen at storyhouse several times and have never been disappointed. The atmosphere is relaxed, and the staff are welcoming. This was no exception last night when my husband and I visited. We were greeted promptly on arrival and our server (Claire) made recommendations and was perfectly attentive all evening. We had a great night and can't recommend it highly enough.

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Kyrstenlouisa . 2019-11-21

MORE AT TripAdvisor

I've eaten here four times and every single time we've had to wait ages to even be acknowledged, never mind getting our order taken or getting our food. There is usually one person behind the bar assiduously avoiding eye contact in case they're required to do something. To paying visitors, it doesn't matter what job you're contracted to do, you should make customers your number one priority and get people served. It particularly annoys me because Storyhouse has a cinema, theatre and loads of events so presumably a huge proportion of diners have a time they need to be finished by. It wouldn't take a genius manager to suggest that waiters ask if you're doing anything after your meal so that they can get a move on. Even when we ordered last night the food took a lot longer to arrive than you might expect for salads and dips (no cooking time required surely). The dishes have been 90% good (apart from some overdone felafels a couple of weeks ago). However my overall experience of the Kitchen is one of frustration: it *could* be so good but the attitude of the staff is way too casual.

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TullyLou . 2019-10-17

MORE AT TripAdvisor

Booked a table for 6 people at 7pm with an 8.30 show start. First to arrive and wasn't busy. Asked for 2 gin and tonic which arrived about 20 minutes later. Food was well presented but fairly bland. Took over an hour for 2 courses and had to ask for the bill 3 times. I eventually had to go to the check in desk to pay as was going to miss to the start of the show. Appreciate it was busy as the evening went on, but being a nearly sold out show they should have been prepared

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guy b . 2019-09-22

MORE AT TripAdvisor

Ordered the mixed dips starter, and husband had soup, all very bland and disappointing. Main course was chicken skewers, again very bland. If you want Eastern Europe food then go to Istanbul BBQ brook street it’s fab

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Pam1961W . 2019-09-11

MORE AT TripAdvisor

Somehow our expectations were higher ....... not knowing what to expect ..... it is dark and with long bench type tables in the main you pay a lot for food that you would expect to pay for in a class restaurant with your own cosy table.

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Jake-from-Liverpool . 2019-09-03

MORE AT TripAdvisor

The Storyhouse building, library come bar/restaurant has a really nice feel to it. Relaxed, laid back and unique. Great place to sit and chat and enjoy a drink which are reasonably priced. The same, unfortunately, could not be said about the food. Lacked flavour and although seemed reasonably priced, by the time you are charged extra for veg and considering the small portion sizes and lack of flavour it was expensive at £62 for two. Calamari was tasty but at £7.50 the portion was small (5 small rings), cauliflower was raw and everything on the plate was pickled which was not clear on the menu. Lebanese potatoes were nice but not as flavoursome as they sounded. Meatballs were the tastiest of our order. The biggest disappointment was the sticky toffee puddings, solid and lukewarm rather than soft and hot. I mentioned the two dishes we were disappointed with but the attitude from the staff was "well you will know what to not order when you come next time"! Apart from this the staff were very pleasant and helpful. I love the ethos of the place in that it is a charity not for profit and any profit benefit the community.

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Ellnicnat . 2019-08-26

MORE AT TripAdvisor

We really didn’t want sit for an hour and pay a fortune for restaurant food before the film, and we saw this as last chance as we passed the cinema. We entered 7.15 and were faced with hundreds of people milling around bench tables high noise level. We sat, nervously ordered after discussion with Evan and within 5 minutes our food arrived. We had four selections and the range and taste was great. Better, the hall emptied for the play 7.25 and we had the room almost to ourselves. We relaxed enjoyed our med/eastern meal, and chilled in a lovely eating area. Totally recommend this eatery - but not at show time! We were so lucky to have found a fast food meal of 5star restaurant quality. Evan was exceptional in his service and manner. Be careful of the price of beer £4 a small bottle, so our £6 shandies cane as a shock. Evan spoke with the manager and returned some money and indicated going forward the price of a shandy is more acceptable to all. Relaxed on the sofa before our film started. Thanks Evan you saved the evening.

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328iainr . 2019-05-20

MORE AT TripAdvisor

Ate here before watching The Little Shop of Horrors, off the pre theatre menu. Yes, choice is limited, but ensures the speed of service, and the flavours and quality of what we were served was lovely. While previous comments have focused on portion size, I would like to point out that we paid £20 for a three course meal, Inc a glass of fizz, and found the portions just right. Timing couldn't have been better, all was served within an hour, never a feeling of being rushed, and service from the waitresses was excellent.

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petercL1340HZ . 2019-05-11

MORE AT TripAdvisor

The food at "The Kitchen" is absolutely amazing. They are amazing with allergies and provide a good range of food. The restaurant has an amazing environment and you have the opportunity of visiting the library, cafe, kids area or theatre after you eat! Wonderful.

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rosiejowettt . 2019-04-26

MORE AT TripAdvisor

We went for dinner before seeing Annie. The restaurant was fairly quiet so we were quite surprised the food took so long (still, we were in no rush so this wasn't a problem). Sadly only 3 meals arrived --and the waitress was really unhelpful regarding the missing meal trying to tell us that we hadn't ordered anything else. Shocking service. And sadly, the food was very poor; I had the home-made dips to start (fair) followed by chickpea falafels (not at all tasty - only ate 1 and a bit). When the waitress collected our plates, we told her that the food wasn't so good (not that she asked); she didn't look like she was at all concerned. Lovely atmosphere, lovely drinks, lovely coffee...but won't eat here again.

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27mandy . 2019-04-22

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Had a lovely meal before a show. Food was delicious. Not massive choice but we had 2 meat courses prawns and the dips. All were delicious especially the lamb. Plenty between two of us. Had rice pudding afterwards which was amazing. Highly recommended

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K7874CNpaulp . 2019-04-03

MORE AT TripAdvisor

What could be nicer than a lovely spacious cafe surrounded by books that you can browse and then borrow! The food was great and it was nice to have gluten free pitta without an extra charge plus a good range of unusual gluten free options. Would highly recommend the cod cheeks with lentils and the harissa sausages with fried egg brunch. Yum! Only slight downside was that it seemed to take quite a while to order! When we did get service the staff were very pleasant, and friendly with our kids. We also really enjoyed the Sunday morning family cinema so we will be back!

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FrenziedYak . 2019-03-14

MORE AT TripAdvisor

Great spot for lunch in Chester with live entertainment. Had brunch felafels which were delicious. Enjoyed quotes on walls- would come back for a quick lunch.

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gogo12377 . 2019-03-09

MORE AT TripAdvisor

Booked a table for 6 over a week ago, as pre meal before the show, when we turned up, there was no table ready for us. We were left waiting while they squeezed us in on a table, which was not wiped after last sitting!! Then ordered starters and drinks, starters turned up without side plates, asked for them, they never came, then had to chase our drinks, took 20mins for them to arrive. Then took 40 mins for mains to arrive.

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Gibo2452 . 2019-03-03

MORE AT TripAdvisor

I am a regular to Storyhouse and to the Kitchen and finally feel obliged to request that please the service in the restaurant be addressed. Last to be served ( after those who arrived later) and even with an hour to spare before a show had to rush and leave some of the food as it arrived 45 minutes after sitting down and the restaurant was nearly empty. There are either too few staff or they are poorly trained, but we may as well go to a local restaurant and pop back for the show. I think also there need to be more bar staff during intervals as it is really difficult to get served and rather random in terms of who does. That apart- I really love Storyhouse

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foodienorthwest . 2019-03-02

MORE AT TripAdvisor

The best service I have experienced in Chester. The team were accommodating friendly and quite frankly brilliant. The food also delicious, we had some mixed dips to start and they were delicious, then we had the kofte, chicken skewer, sea bass and frittata. All were unique in flavour and really delicious. Lebanese tapas is how I would describe. Very delicious however the reason mark not higher due to very expensive for portion sizes you couldn’t have a filing meal for a reasonable price. Which is a shame. Bar staff member also had all his mates there on a Friday night and they were swearing and being loud. Very good but price is prohibitive

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chesterfoodie67 . 2019-02-11

MORE AT TripAdvisor

We stopped in after a recommendation on the day a big show started, so they were almost fully booked. I begged - BEGGED!- for a quick, early meal, and luckily the lovely staff member took pity on us.

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Sam A . 2019-01-15

MORE AT TripAdvisor

I have frequented The Kitchen quite a few times now and, whilst the food and drinks are good, the service really does let it down.

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Roamingdolly . 2019-01-02

MORE AT TripAdvisor

Already quite busy when we arrived, there were a number of people enjoying a coffee before entering the cinema and just having a coffee while making use of the library. Friendly staff and great coffee and cakes, although there is more on offer than just this. Comfortable seating areas arranged for couples and families alike with easy access to the rest of the facilities within Storyhouse. Even if you’re not visiting any other facility, this is well worth dropping into.

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janew541 . 2018-12-27

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Ive used the Kitchen at Storyhouse a number of times and despite the food and drinks being nice and the atmosphere lovely the service let's it down to the point where I'd avoid eating there and get irritated just ordering drinks. The process of ordering is confusing and there's always customers unsure if they are in the right place or who's next and the staff don't attempt to help or organise. The pace is slow and conveys a sense of friendly incompetence. My simple order of two drinks was made up incorrectly twice today! I also saw them make mistakes on the other orders while I was waiting and one person collected and refilled a jug by holding it by the spout which is unhygienic. The whole aspect of kitchen service is just slow, confused, dosy and below par and really let's down a great place. Please sort it out!

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Runkin . 2018-12-12

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We were going to a concert in the evening and wanted something to eat before the performance. What lovely food. It is food from The Levant so, I chose chicken skewers and my husband had harrisa sausages. We shared a tabouleh salad and had drinks from the bar. For dessert chocolate torte and coffee. It is set in a library within the theatre complex. Very nice atmosphere indeed. The staff were very helpful and friendly. Great place for food or just coffee.

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valerier471 . 2018-12-09

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We happened across this wonderful place whilst on a family weekend away. We initially were unable to get a table however the waiting staff were very accommodating and managed to seat us within 45mins. We sat and had a drink at the bar whilst we waited. Bar staff were polite,friendly and helpful especially when we had questions around the gins on offer. Once seated and decisions made around food (Lebanese type tapas) the food came quickly and was well presented also utterly delicious. We found the bill to be very reasonable for the quality of food we had eaten. Would recommend this restaurant to anyone visiting Chester. However I would advise to book if planning a lunch/early dinner as it was extremely busy when we visited.

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LE2201 . 2018-11-26

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Interesting menu, middle eastern sharing plates. Food was very good, recommend the falafels and patatas bravas. The lamb shoulder was very small so a bit steep at £7 but delicious. The orange blossom frozen terrine was exquisite. We also liked the communal dining aspect at long, refectory style tables. Ideal for pre-theatre as on site at The Storyhouse

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JonathanRowe . 2018-11-14

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If you like Middle Eastern food then this is the place. Service can be erratic but the food is worth it.

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Christine16o . 2018-11-14

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I am an enthusiastic supporter of Chester’s STORYHOUSE.

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Localartist2015 . 2018-10-29

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This really was an eerily quiet night for anywhere in the city on a Saturday night, with only ourselves and a foursome dining in what is a fairly large area. Apparently there was no theatre show on this particular evening, but even that failed to explain the lack of custom. Maybe word hasn’t got out there yet or maybe people don’t enjoy dining in very public spaces. Whatever the reason they are missing a real treat. The menu is Eastern Mediterranean inspired and different to anything else in the locality and was delightfully fresh, light and tasty. We enjoyed 3 different dips with small pitta bread, then plates of Harissa, Chicken & Pistachio, Batata Harra and Mujaddara - all washed down with a glass of wine. Amazingly, the whole experience came in at just over £40! No reason not to come again some time soon.

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Superb54 . 2018-10-22

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I love this place! Really nice coffee and the best brownie! it is a little pricey but as we haven't had a theatre for so long and this is now a beautiful facility I'm happy to pay a little premium to keep it going!

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LucieJade . 2018-10-14

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This place is actually quite nice, however, it's quite disjointed. I would return to sit in a different place, so maybe my own fault for choosing where I sat.The staff are really lovely, but my main gripe is that the food IS TOTALLY OVERPRICED!

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Robert J . 2018-10-08

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We were very impressed when entering the building. Lovely place. We ordered the recommended food for 4 people. tapas 2 plates each. The pita bread was excellent. Nothing wrong with the quality of the food, but we all came away hungry. The bill was excessive at £85.50 Each plate only had 3 portions on. So 3 meat Balls 3 Prawns ect,etc, Wine was &25.00 a bottle for Malbec. I would recommend bigger portion sizes or a reduction in the price. I would go back again if the changes were made.

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Phil B . 2018-09-11

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Amazing experience. Stunning decor.plenty of choice on where to sit,sofas or tables. Excellent choice of drinks and the Lebanese tapas style food was outstanding. Extremely good service too.we also ventured to the bar on the top floor, great views.

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mariedes1 . 2018-07-09

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Met friends for lunch here it is a lovely quiet oasis where you can eat talk and drink without lots of background noise away from the hustle and bustle of the city.

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JAS7578 . 2018-05-29

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Well the last time we were in this building was many years ago! Wow where does the time go and what a difference in the food. No choc ices or ice cream tubs! Levant food! It was certainly a change. 'Made for sharing' that wasn't very clear on the menu well I did have my specs on and it definitely didn't say that on the menu. It was obvious when what we'd ordered, that's what it was, still the Harissa sausage went down a treat and the Watermelon and Feta salad was lush! Next time will know the score and order a bit more. Gosh the place has got me rhyming well it is a library with a Kitchen and I do like libraries. Will go and try this again as the serving staff friendly and I quite liked the atmosphere! Will keep you posted.

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Fourtyseven28 . 2018-05-29

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There are a number of places to eat local to the new Storyhouse theatre/library in Chester, so it has got to be good to warrant a return visit. ... And it is! I've become a fan of the Storyhouse in general, and the Kitchen is a treat. A completely eclectic choice on the menu, Mediterranean, Eastern, range of tastes. Service was good, as always, and our first Pimms of the summer. What more could you ask for.

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UKDiver2007 . 2018-05-20

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As a vegan, Storyhouse offers a great selection (I only wish they'd label the vegan options clearly on the menus so I didn't always have to ask). The current food is really tasty and good value if you eat tapas style. If you go with a friend I'd recommend just getting the humus and pitta, a salad and some side orders to share between you.

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Kelly C . 2018-04-11

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My hubby and I ate here last night before going to a performance in the theatre and am I so glad we did.

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Pollie1 . 2018-04-06

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Table booked prior to a Comedy Event on site. Brilliant decision! The food was excellent - all 5 of us has a great meal. Service was great - despite a minor mishap regarding one of our fish dishes. Wholeheartedly recommended

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SteveA2671 . 2018-04-03

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Good grief. Food is overpriced with meagre portion sizes. Menu is very limited - harissa & sumac chucked over everything. Really disappointing considering the venue is supposed to be the Saviour of Chester

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SilveryMane . 2018-03-24

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I had high expectations for this restaurant as middle eastern cuisine is my absolute favourite. I only had a quick lunch and although the service was friendly and unobtrusive, the food was just ok. My squash and halloumi meal was lukewarm. Also I am not convinced the pickles worked well layered with hummus and halloumi but this may just be my preference.

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robertapD3080KE . 2018-03-22

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Visited here on sat night staff are so friendly but the food was very disappointing the starter was a non starter and the menu was very limited

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SusanT602 . 2018-03-10

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Met here for lunch, pre theatre matinee but nobody was enamoured by the menu. It sounded quite cosmopolitan but at the end of the day we all fancied a sandwich so we went elsewhere.

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Laydebird . 2018-03-07

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This restaurant provides a great service for a pre theatre meal. The food is mostly middle eastern, with a great choice for vegetarians and vegans. The meal was very tasty and my meat eating friends enjoyed their food as well

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greenhalghsheila . 2018-02-17

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My partner and I dined here before the theatre and were happy to have found this delightful spot. Servers were lovely and welcoming. Menu was intriguing. I was quite happy with the hummus and the butternut squash starters for my meal and we split the panna cotta for a pudding. Handy to have a place to eat before entertainment. No worry about pre-performance rush!

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crewsaustin . 2018-02-17

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Whilst out shopping in Chester my family and I decided to pop into Storyhouse for a hot chocolate. After seeing the menu we also ended up having food! The menu is small but the food is healthy, varied and tastes delicious, the drinks were good, my son says the best hot chocolate! We also had a vegan brownie from the cake selection which again was delicious. I would highly recommend the Storyhouse for food. I have recently taken my mum who also loved it and now recommending to all of her friends as a new meeting place!

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Jules268_12 . 2018-01-28

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Went in yesterday, bought afternoon coffee and sat down at an unreserved table. Within 10 minutes we were approached by staff and asked to leave as they wanted the table for somebody else. Didn't even let us finish our drinks or offer anywhere else to sit instead! The worst experience as a paying customer we've ever had - rude, embarrassing, inconsiderate, abrupt. Will never set foot in there again, AVOID.

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Nathanjones4 . 2018-01-14

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Came here for a meal before going to see The Secret Seven (which was well worth seeing, by the way).

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BethanJones000 . 2018-01-01

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We went just to see the place and ended up enjoying great lunch there!

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EM_nosotros . 2017-12-13

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We ate here for convenience prior to seeing a show which was then cancelled last minute! However we would gladly go again just to eat as our evening was saved by a lovely meal, warm attentive staff and fine wine.

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Joy A . 2017-11-07

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As I work in Chester, I eat out in the city all too often. So much choice and some very good options available - always something relatively new to try!

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Badnis . 2017-11-06

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We went to The Kitchen before we went to see blood brothers at the storyhouse theatre. The food was amazing. I am ceoliac and often find it difficult to eat out but most of the menu was suitable for me. We had the trilogy of dips to share with gluten free pitta then I had the fish with potatoes and salad which was gorgeous. The pear desert was lovely too. All in all a delicious meal. The service was great ,attentive, sociable and efficient. I would thoroughly recommend here to eat especially if you are going to the theatre or cinema.

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Mary D . 2017-10-11

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We had dinner here for the first time on Saturday.All the food was fresh and really tasty with lovely flavours.

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513littlew . 2017-10-02

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During my day out to Chester, I visited this restaurant for lunch. I decided to have a meal rather than a light snack and I wasn't disappointed. The food was full of flavour and cooked perfectly. However, I did feel that the seating arrangement was a little unusual...long, rectangular 'canteen-style' tables were arranged throughout the eating area. Perfect for large families sitting together, but couples may find the lack of privacy a little annoying. The surrounding library books within the eating space added a quirkiness to the environment and made the experience different and therefore special.

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Andrew M . 2017-09-30

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Well, this was certainly a novel experience! The restaurant in The Storyhouse is surrounded by bookshelves and you realise you are eating in a library setting! The seating is very different - long metal tables with everyone seated together.This can make for a warm friendly atmosphere (if you are lucky..) The staff are delightful and guide you through the Mediterranean menu - alternately translating and expounding, and all with much good humour. When we had sorted out starters from mains from sides, we ordered flatbreads, dips and some chicken dish - but it's all good and makes a welcome change. It's worth a try before visiting the lovely Storyhouse theatre.

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DinerMan2000 . 2017-09-07

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Pre-theatre meal, a different menu from the usual fare in Chester, very 'Mediterranean', excellent service, stunning restoration of the old Ocean cinema, with the library and theatre added. Very enjoyable, I'll/we'll be back.

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UKDiver2007 . 2017-08-07

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Our second visit in a month! The food is really good. They have gone for a healthy Mediterranean menu, packed with flavour (this time mine was Za'atar chicken followed by luscious figs - divine). So impressed was I that I asked for the recipe and the lovely chef came out to chat.

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Hillysalt . 2017-08-06

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