The Kingswood Arms, Banstead in Reigate and Banstead - Phone Number, Reservations, Reviews

Service was very good, atmosphere is pleasant…but the food really needs to be improved! For the area that it’s in, I’m sure residents of Kingswood would be more likely to go out to eat there if the food was of better quality and better recipes. Ex: the starter board of cold meats, olives, bread….the olives seemed to be from a can, the olive oil/ balsamic mix for the bread dip…the oil did not really taste like olive oil….or it was a very low quality oil 👎. The bread was toast bread…..The chicken rice dish….the rice was mushy and tasted like a box ready to make side dish. The chicken was ok. The pasta was tasteless with too much sauce. Sorry we were very disappointed in the meal. But we liked the decor and atmosphere.

August Bank Holiday Monday myself abd ny husband came in for his birthday. We ordered 4 beers and 2 steak sandwiches. The beer was lovely and the bar staff friendly. But my steak was full of fat and tough as old boots. I ate the bread tomatoes and rocket. I showed the waitress the pile of fatty steak and the waitreas mumbled sorry under breath and stormed off with the plates no eye zintact. I expect this may happen often. I won't be eating or recommending again.

Such a delicious roast! And great value with massive portions

Went for Sunday lunch today with a friend. Ordered the chicken roast and my friend had the pork. Mine came up, 2 chicken drumsticks and something unexplainable supposed to resembling a smidge of breast. The pork looked like something the cat had found in the garden. Whole dinner was discusting. Worse "roast" I've every had. Waitresses we're lovely, shame about the chef!!! Needs to be replaced very quickly!!

Dog friendly, good roast, lovely decor inside and great outdoor area

Any pub you can get a beer before 11am has to get five stars

A beautifully quiet (no piped music) traditional pub offering fine dining and a low cost lunch menu.

Good food - particularly recommend the pork escalope special. Very quiet in tbe restaurant as brilliant summer's day.

The birthday celebration lunch for our son was a disaster. The chicken in the Caesar salad was so overcooked and tough, the fish in the fish and chips was dry, the presentation of my son's chicken risotto was so poor, colourless and unappetising. After the bill was presented we waited, and waited for our waitress to return. In the end I, the customer, had to seek her out only to find her serving behind the bar. I have never, in any restaurant I have visited, had to find the server in order to pay the bill. Fullers - you need to employ more staff. PS. The flowers decorating the exterior of the pub are magnificent!

Garden is very pleasant, food is good, however was in shock when bill arrived, £11 for a pre made cocktail! £37 for a bottle of prosseco, this is not a 5 star hotel in central London, it is an average pub in Kingswood. Drinks prices are way too high.

very disappointed with my recent vist Having eaten here for many years and always loved the ribs & burgers here there not even on the menu anymore. This has to be my worst visit in 20 years coming to the kingswood arms. I came here for my birthday meal with my parents and all meals were terrible.All 3 meals were over cooked fish & chips and both chicken meals so dry and tasteless and hard far from fresh food for the price you pay. starter was buffaol wings which was not to bad. This pub used to be realy good and look forward to coming here everytime not any more !!! just wish i went to star pub which is hands down a better pub for food and drink !!! very disappointed as this was a birthday treat.

I love this pub. Service is good, staff are professional.

A fantastic location, we hosted a meeting here and their snug at the end of the bar is perfect

No table service in garden. Unsuitable for disabled in garden

UPDATE We have celebrated my mum 60th birthday and it was amazing. We got the private area for ourselves. The food was delicious 🤤 our waitress was super sweet and she made sure we had everything we needed. She was brilliant. Thank you so much for making my mum birthday special! What an amazing pub! We went for drinks and we really enjoyed the garden. The food smelled really good so I’m looking forward going back and try it. Staff were lovely and helpful. They do live music twice a month.

A second lovely afternoon in 2 weeks at the Kingswood Arms. As a young family new to the area we have been welcomed a few times now but most recently enjoyed the garden. Food comes quickly and is of a good standard with a good kids menu.

We visited in good weather as a family of four for dinner in the beer garden on a Monday evening. There were very few other customers and plenty of staff. The bar staff were good and the kitchen was prompt but the waitresses didn’t seem to be too interested in doing any actual work and serving customers. Dirty tables were left around us for the entirety of our visit whilst the stuff caught up on the days gossip!

Main meals great. Unfortunately, when dessert was served, vegan ice cream was replaced with regular ice cream. Our server or my friend, who is vegan, were not informed. My friend is vegan for a good reason. She ate two spoonfuls of the ice cream before realising it was not in fact vegan ice cream. This caused several abdominal discomforts to my friend. Thankfully, our server was great.

Good food, service was fast, easy access for ♿️ to both pub & garden, good vibe and plenty of room indoors & outdoors for people. Can accommodate larger groups & you can book areas & tables. Everywhere looked clean and staff came round collecting glasses & plates etc regularly.

Great food, service and atmosphere.

Great food, service and atmosphere

Very good food and the service staff were outstanding.

The best Sunday roast I have eaten out in ages and really good service.

Lovely historic building well maintained good food

I come here every sunday with my mum, great place for a drink and a catch up

Great place to stop for a good pint after a long walk

Another gorgeous Sunday roast at the pub. Service impeccable and so accommodating with our dogs.

Poor service, over priced drinks

Good food and very helpful staff would go again

Went for valentines meal. Food and service was ok. Evening was let down by the clientele

Ok but don’t use it very much so probably not worth my comment

Meet up here quarterly for lunch with former colleagues. Always good food and service. Bonus is that it is next to a convenient railway station. Would thoroughly recommend.

Great way to celebrate a birthday 🎂

Haven't visited for a long time but still good - quick service, friendly staff, nice beer and good food.

Booked a meal for a birthday and upon booking it asked to tick if you’d like a dog friendly table (which I did). When we got there the lady that came over to speak to us (after we were stood waiting a while which she didn’t apologise for, it looked extremely under staffed there) she told us no dogs allowed in the restaurant. I said we had booked a dog friendly table and she simply said “we won’t have seen your request then”. No apology, honestly didn’t seem like she cared in the slightest. We left and went somewhere else and ended up having a lovely meal elsewhere. Would not recommend

Really love this pub in the Winter as its super cosy and the Christmas decorations make it so festive!

Celebrated my uncles 90th fab venue

Ok but ownership changes seem to brought leaner and less exciting food

The food was good and the service was excellent.

This venue should concentrate more on having sufficient food available and teaching management customer service rather than how many Christmas lights they can put up. Venue looks very festive from the outside however once inside it was a disaster. Will not be returning.

If I could of gave this pub a zero star I would have. I booked a table 4 weeks prior to turning up on Sunday 17th December. As my sister is away at Christmas with my young nephew and niece we was going to use this day as our Christmas get together and exchange presents and have a Sunday roast. 40 minutes prior to turning up we was contacted by the manager stating they are running low on Sunday roasts and beef was not available. It was a shame as a few of the family members didn't eat chicken or nut roasts. It was also too late to book anywhere else being a week before Christmas. We asked the manager via telephone can we use the ordinary menu and order from that he stated that would be fine. Therefore we looked online and found plenty of choices of food so we stuck to our plan. Upon arriving we was seated down and given a sunday menu with a very limited food choice complete different to the menu online and what the manager told us. We brought this to the managers attention and asked him why he didn't state to us its a set menu and it differs from the online menu. He shrugged it off and his face spoke a thousand words. He clearly didn't care about our custom and come across very unapproachable and rude. We then decided to order from the very limited menu. Three of the guests ordered burgers and to my horror the waitress informed us that they can only cater for two of our party as they have run out of burgers. I then tried to order pie of the day for me and my wife and was informed they have also run out of this. This literally left just fish and chips on the menu I didn't dare to ask if that was available. We then left the pub as they clearly have a servere issue going on with stock of food. I have never been to such a poorly run establishment to run out of food 1 week before Christmas is beyond a joke. To add fuel to the fire the Manager was being very unapproachable and unsympathetic towards us. We tried to explain to the manager our concern and he clearly had a chip on his shoulder and having a bad day. I really can't believe this establishment was as busy as it was if this is the way they treat clients. This could have been dealt with very differently by the manager just a simple apology would of gone a long way. Terrible terrible experience I would never return nor reccomend this pub!!

Beautifully decorated for Christmas, the Kingswood Arms is an excellent place fir meet-ups, lunches and meals. A reasonable-sized car-park, and easy to find, this is a good place to come to.

Poor service, Tried to give us fake Bacardi , Not everything on the menu was available Very Disappointed

Went there for a trio of roast meats which was lovely and the inside was nicely decorated with lots of Festive decorations which was stunning. Customer service was good and staff were very friendly The only negative thing was the waiting time as it was busy.

I was very disappointed with my lunch yesterday. This wasn’t my first visit to the Kingswood Arms but may be my last! The food was very mediocre. The starter of crispy squid was lukewarm, minute but very expensive at over £9. The main course was also lukewarm, the mash advertised as a mixture of potato and cauliflower but seemed to consist entirely of cold potato. Avery unhappy experience!

Review updated. 5 stars for The Kingswood arms. 1 star for the snakes who operate their car park.

Only popped in for a quick meeting with a colleague had a couple of coffees but loved the traditional old pub i loved all the different areas you could sit and tuck yourself away plenty of drinks to choose from and a great choice of food on the menu. Will definitely return

It's a sign of the times that you ask for an opinion on food, service and atmosphere but not on the quality of drink. It is a pub, after all. The London Pride and ESB were excellent, by the way.

Very good quality meals and presentation, excellent service from staff. Really enjoyed our lunch. Thank you.

Lovely family Sunday lunch. Good service and excellent food. Regular haunt for a Friday lunch with friends, perfect spot - wide ranging menu, good coffee and never feel rushed.

The food did taste good but it was not hot, even to say it was warm might be an overstatement. The service was good. Not being rushed and allowed plenty of time to enjoy the experience.

Brilliant experience, great food, great service, and crispy potatoes like you make at home.

Lovely food, wide selection of beers/lagers, staff were really friendly and chatty. Will definitely be back

We had a girls lunch on Sunday. Most of us had Roast and 2 had the vegetarian nut roast. We were looking forward to lovely fluffy Yorkshire puddings as seen on others' plates but the veg roasts came out with hard brown balls!! These were apparently vegan gluten free!! As was the cauliflower cheese side dish. We asked to have them exchanged as we only don't eat meat and love all the traditional roast accompaniments, and there was no mention of having Vegan sides served as standard with the nut roast on the menu (although clearly great for vegan diners), and they had established there were no dietary need/allergies when taking the order. They apologised and brought huge fluffy Yorkshires immediately. The roasts were all tasty, generous and great veg selection. Could have been hotter. (Vegan/gluten free could be offered on menu as option, just as a suggestion). But lunch was delicious and we loved the mini pudding with coffee/tea option. It was great to satisfy our sweet craving without being too full. Those who had a full sized dessert were treated to very generous portions and all were delighted. ( Atmosphere was somewhat marred by screaming babies, but I guess that's a hazard on Sundays). We had a generous time allotted at the table, and the waitress secured us a lovely snug area where we could have more coffee and continue our chatting after we left the table. Will definitely go back. Will definitely have the nut roast again (minus vegan sides!!). And if food a bit hotter will definitely get full 5 stars.

This pub is superb, the food was amazing, the staff were friendly, I would recommend totally. Thank you for a lovely Sunday Roast

Great to meet up with friends and family

Slow! We were here for early Sunday lunch - second table seated. It took two and a half hours for two courses. Every time I wanted to order I had to hunt down a waiter. They forgot part of desert (I get it, it happens), but they had the cheek to ask for the table back. Food was decent to good. A touch pricey.

Love the venue but food was expensive for what it was and it was disappointing Greek meze with calamari. House wine £29 again expensive. Will wait till winter for another try.

Nice outdoor space.lots of parking.

Everything was fine except the roast beef I would compare it to shoe leather!

Great gastropub that combines restaurant and pub. Very atmospheric dining area and really great food all round. I had the sunday roast which was fab. This only comment i have was that the meat was a tad to well done for me. Also very nice service.

A really lovely place to spend time. We sat in the gardens which are really well maintained. Almost every person ordered a different dish and the food was beautifully presented and absolutely delicious! A lovely surprise to have a giant Connect 4 to entertain the kids for a bit! Loos were clean and well stocked. There is plenty of parking with disabled parking available and there is an accessible route to the gardens which helps too. Highly recommend!

Nice beer garden friendly staff.. Planing on going again...

We went there for lunch, the place was empty. Server treated us like we owed her something and the Cajun chicken wrap didn't taste like chicken at all. If there were zero stars, I would give them that.

Good pub.... nice food, good service and lovely garden

We have just moved into the area from Windsor. This is the first pub we have been to and we were not disappointed. In regards to the food I can keep it short and simple. We had the pork roast and everything was spot on. Absolutely no complaints tasted amazing. I will have confidence in Any dish I choose to order in the future. Beer was so so so clean. The other half was a big fan of the wine selection too. I have seen people stating they have been given fines for the car park. The moment you go into the car park, there are signs everywhere showing this is a car park for customers and you would need to input your registration into an ipad upon arrival. I must admit my other half completely walked past the ipad, whereas I saw it and input our registration. ( Ipad is located as soon as you come in the front door on your right hand side) We was then welcomed and told to head to the restaurant area. The first question we was asked was, "Have you input your registration into the ipad". After food, we had a drink in the beer garden again more signs stating to register your registration if you had not already. Dog friendly also. Plenty of well behaved dogs outside. At the front entrance, there is also dog treats and toys. We had sam and kayleigh looking after us and they were fantastic. Welcomed us nicely got us seated straight away. Honestly, I can't fault the place in any way, shape, or form from what I experienced on my visit. Looking forward to heading back there very soon.

Beautiful pub to go for lunch or dinner, whether indoors or out(weather permitting). Nice choice of food on a large menu. Recommend the Ham Hock for starters. Can't remember the dessert but it didn't last long!

I cannot say how good the food was because the roast stopped at 7:00pm which was not advertise. Since we wanted a roast we moved to another pub. However, the service was brilliant and the atmosphere is sublime. This is just an unfortunate circumstance I think should be made aware of with the roast. I will be back soon to experience the food!

Great chilled evening catching up with friends . Restaurant a lovely environment, a little empty , however it was a Thursday evening . ( August 3rd) The restaurant room is great , really nice vibe with nice lighting / tables . The two ladies who served us were absolutely lovely and had great customer service skills . They both went out of their way to ensure we had everything we needed . Will defo return and recommend to others . Thanks !

first time at this pub, asked for a drinks menu and apparently they don’t have one , went in the garden and every table had a menu ! just lazy staff couldn’t be bothered to get one for us! Reply to the owners message ! We did ask for a wine menu and also asked about the prosecco! And told there are no menus for drinks , so we blindly ordered anything as you apparently don’t have a menu , then when we went outside we found a drinks menu 🤷🏻‍♀️ Probably an idea for you to teach your lazy staff how to communicate with customers 👀

Nice pub with a decent beer selection.

Good but not much choice in drinks, only 1 cider on tap etc.

Service and atmosphere were good, but food seems to have gone a little downhill since last time I went, maybe new chefs or owners again...

Excellent. Good service. Friendly staff. Great Fish and Chips!

Been here in the past when it the Kingwood arms the food was very good came here with my my family the food was not even good pub grub

My husband and our two year old twins went to this gorgeous pub for the first time. What a brilliant experience! The grounds were beautiful, the food lovely and all of the staff members were professional, kind, friendly and helpful. I only managed to catch one of their names which was Orla - everyone else working with her, especially on such a hot and busy Sunday, were fantastic. Thank you x

A large, spacious classic pub with a large outside area/garden. Clean and tidy, staff were all friendly and helpful. Great if your holding an event or bday. Big carpark. Definitely worth a visit

Lovely spot to have a drink, excellent beer garden. Really enjoyed the atmosphere, but I don’t think I’d come here for food again. Waited over an hour for our lunch to arrive without apology, warning or explanation. Update: we were offered a refund and the staff were perfectly pleasant. Still no explanation of what happened. Seems like we weren’t alone. Perhaps something went wrong.

Perfect for a quiet lunchtime drink Lovely outside seating area out the back of restaurant.

Had a very enjoyable family get together 21/5/23. Kingswood Arms, great venue with very comfortable indoor eating area. Staff were friendly and helpful, however the food was a tad bland and the prices a tad high. I had the Vegetarian Nut Roast @ £19.50 unfortunately it was nothing special.A service charge of £33.21 would put me off going back.

Lovely place but when we tried to order food on the menu it states order at table via a QR code but we wasn't able to, not unless I was doing something wrong it just didn't allow any ordering ti the tables outside

Staff were all helpful, and the manager at least offered free coffee, but the food was not good. I've eaten here many times over the years, and food has always been very good, but alas not now! I had a burger and chips, and it was average at best, but the big letdown was the Ham Hock, egg, and chips. The ham was clearly reheated and was dry as the Sahara and left an unpleasant after taste. It was so bad my partner could not eat it at all, and neither could I have if I'd had it, which I nearly did! Until they get the food back on point I'd eat elsewhere for your money as it is not in the budget price range either. ☹️☹️

Nice staff. Good food Will definitely book a table in advance though Especially if going on a Sunday.

My first visit to this pub in Banstead was lovely experience. It was busy and staff had a lot going on, but we found them helpful and attentive. This pub is huge it has lovely gardens out in the back and also a bar for the garden. The menu was very good and I had the battered haddock and thrice cooked chips. Being a big appetite because portion sizes are very good. Good selection of hot and cold drinks. Staff were friendly also the patrons, this is a dog friendly pub so I saw a number of well mannered dogs. Would I come back? Yes definitely, thank you Kingswood Arms for a lovely afternoon.

Vintage pub, great food & beautiful beer garden. Family, friendly pub. Highly recommend 👌

Been here a number of times but not recently. Booked to go today for Sunday lunch requested not to be in a draught ( hate this when eating) they sat us near an open window. They did close it when asked but surprised to be sat there considering the request when booking. Food ok lots of veg, beef a bit chewy. Dessert was rhubarb, and was very sweet, someone else ate it for me. Will go again but only if passing

Lovely pub with big garden seating area.

Fabulous place. Super food, great atmosphere. Staff friendly.

Great staff, friendly atmosphere, good food.

It's a fuller's pub so good food and good selection of drinks Atmosphere is dead really if you're looking for a quick nibble and cheeky pint it's a good option

CUSTOMERS BEWARE THEY HAVE A TRAP CAR PARK HERE, WHERE YOU GET A TICKET FOR £100 FOR NOT GIVING YOUR REG TO THE BAR WHICH THEY DONT TELL YOU ABOUT OR ASK FOR YOUR REG AS YOU BUY A DRINK ,,,,,, NOT GOOD GUYS

Great pub, nice location and large garden. Didn't eat but food looked good.

A really lovely local pub. Service in the bar and restaurant, was polite and friendly. During my visit, I noticed, that our four legged fury dog companions, are made as welcomed, as their human owners.

Good food, lovely atmosphere and extremely friendly staff.

We haven't been here for a while. But we went for Sunday lunch on mother's day. We'll the dining area has changed and so has the management. It's just perfect, staff so friendly. The food was top class and yummy..Well we will be going back on a regular basis. It's such a great find. Thank you for making Mother's day so special for the women in our group.

Predatory parking fines. I received a £100 PCN for the temerity of parking on their premises to have dinner at their pub. Arriving at night the parking sign is not illuminated and does not make it clear its paid-for so you can get caught out by this.

Went for a meal with two friends, restaurant was empty when we arrived. Very disappointed when neither my first choice, the Lemon Sole (on the regular menu) or my second choice, the Pan Seared Sea Bream (on the 'Specials' board) where not available. Had to settle for a third choice which was not really what I wanted. Rest of the food was good but not sure if I would make a return visit.

Really liked the food the first time I visited but unfortunately it was average the second time. Very small meat portions for the Sunday roasts and the Lemon sole was just ok. The service was slow both times.

Awesome pub,great live bands,very polite and helpful staff too!! All round pretty cool place to be!! Get yourself down there!!

Nice restaurant and staff. Unfortunately food seems to have gone downhill since our last visit which is a shame