The Kingswood Arms, Banstead in Reigate and Banstead

A good village pub with a lovely restaurant and garden

Lovely experience at Kingswood Arms for Valentines! Enjoyed wine and food from lunchtime selection and everything was great! No issues, lovely customer service and clean facilities!! Definitely recommended and will be back again in future, Thank you for great service! PS. Best decorated pub at Christmas I've ever seen! ☆☆☆☆☆

Roast dinner was warm & the beef was grisley. Wouldn't eat there again. Went fir drinks there about 3 weeks after and sat in the window bay seats at the front. Absolutely rotten. It used to be a lovely pub but not anymore. Such a shame. Will be using the ramblers down the road instead.

Went here today for brunch and took my dog, I ordered him a sausage and the staff brought it all cut up on a separate plate which was super thoughtful and much appreciated !!

Ordered a glass of wine from the wine menu with a beer paid by contactless. When I looked at the cost it was £2.50 more than it should of been. Was told the wine menu was wrong. Wow

My husband and I have lived in Kingswood for twenty years plus and always enjoyed our fabulous local public house managed by Linda and Barry. To my disbelief I visited at Xmas 2024 after having not been for several years and I couldn’t believe my eyes . The upholstery was so soiled in bar area we had to place our coats on the bench sofas and the toilets were filthy not to mention the waiting and bar staff. A total remake of a rundown public house managed inefficiently by appalling staff. No idea how to be courteous and friendly. The wine menu was non descriptive and the food was cold and looked like it came from the freezer . No wonder none of the locals go there ! Dreadful 😥

Been coming here for years with my mates and family. Food always great and beers are always 10/10

Wonderfully decorated pub owned by the Fuller's Pub Group. Unfortunately the decor and lovely setup is let down by a lack of staff and the ability to offer a high level of customer service in a competitive pub market. The mains took 50 minutes to be served, whilst 1 of the children's meal took a further 10 minutes which to be honest wasn't great considering the low number of other customers also dining and high cost of the meal (over £250). Only 1 person seemed to be serving a number of tables, and the food took 4 separate trips to the kitchen to delivered to the table which arrived warm at best. Drinks also took 15 minutes to arrive and no apology was offered. Other pubs over more for less money in the area.

Breakfast was awful coffee was cold the toast was white had not been near a toaster very expensive do not waist your money and it was very cold in there.

Over 2 hour wait for meal. Had service charge taken off and discount applied. Of those who ordered starters and got them, one was still unnerved. That came out half an hour later when everyone had finished. Hence then main meal was just over a two hour wait. Food average.

Nice food and atmosphere. Burguer was delicious. Live music was a plus.

We recently visited for Christmas dinner and found the pub spectacularly decorated for the season. There was a mix up with our table booking and then with our food order but the team went over and above to resolve the situation. The food was excellent, we left happy and will definitely be back. Highly recommended! 👏🏽

Lovely pub lunch, very festive and dog friendly

Very poor portion sizes for the price. Burgers were tiny compared to other pubs and chip amount not great. Really disappointed as the (Christmas) decor and service were excellent. We won’t be back anytime soon

I recently organized a gathering for around 30 people on a Sunday, and I wanted to share my feedback. The service, atmosphere, and food were all outstanding! I had made a reservation in advance, and the way the staff managed the booking was smooth and efficient. I highly recommend this lovely pub for a Sunday roast or a lunchtime catch-up with friends!

Fantastic pub, Christmas decor is the best we’ve ever seen. Menu is brilliant too, not your standard Fullers copy-and-paste pub grub, actual meals with skill and flavour. Ellie our waitress was fantastic too

Lovely little pub, very polite staff, food was very poor and overpriced and not served in an appetising manner, very very disappointed

Went with 2 friends, all 3 of us thought that the menu choices left a lot to be desired so menu definitely needs overhauling. The food was ok, although not what we would usually order (there's no pork belly, no lamb rump, the beef rib was unavailable and no prawn or seafood pasta - only mac & cheese with truffle yuk) and what is on the menu is overpriced. Our waitress Jess was lovely though. The decor and furniture layout needs upgrading too. Three tables of different shapes were just pushed in a corner together as not in use with chairs lined up along the wall! On the Thursday night that we went, there was only 3 tables occupied which I think says it all. The Spring, Rubbing House, Derby Arms, Blue Anchor etc that I go to regularly are always busy, even mid-week. Sadly I won't be rushing back.

Our local and a great place for any occasion

Staff are lovely and in particular Jess was very helpful and accommodating. The menu was very disappointing and over priced. Restaurant was deserted and looked abandond.

Worst pub food I’ve had in a long time. This place used to be great for food. Ham Hock - dry and more like spam. Had to ask for butter for bread just to lubricate Shepherds pie, just potato with half a dozen 1cm cubes of what could only be described as left of dogs dinner meat. Woeful

Hired a back room for a baby shower. Great place and reasonable prices. Thank you all.

Staff pleasant and willing. Food really poor overall. Not worth the money.

Very loud atmosphere Starters do not taste nice Burger tastes nice but is very small for the price Service is standard

Another gorgeous Sunday roast at the pub. Service impeccable and so accommodating with our dogs.

Drinks only but good atmosphere and variety of drinks.

Just visited for a quick drink. Friendly and efficient staff.Menu looks good and we plan to revisit for a meal

Excellent food and service. Top notch steak, pepper sauce I wanted to take home, triple cooked chips perfected, delicious garnish of fresh watercress and shallots

Great food. Great vegetarian options. There's plenty of space to chat and meet with friends too.

Service was very good, atmosphere is pleasant…but the food really needs to be improved! For the area that it’s in, I’m sure residents of Kingswood would be more likely to go out to eat there if the food was of better quality and better recipes. Ex: the starter board of cold meats, olives, bread….the olives seemed to be from a can, the olive oil/ balsamic mix for the bread dip…the oil did not really taste like olive oil….or it was a very low quality oil 👎. The bread was toast bread…..The chicken rice dish….the rice was mushy and tasted like a box ready to make side dish. The chicken was ok. The pasta was tasteless with too much sauce. Sorry we were very disappointed in the meal. But we liked the decor and atmosphere.

August Bank Holiday Monday myself abd ny husband came in for his birthday. We ordered 4 beers and 2 steak sandwiches. The beer was lovely and the bar staff friendly. But my steak was full of fat and tough as old boots. I ate the bread tomatoes and rocket. I showed the waitress the pile of fatty steak and the waitreas mumbled sorry under breath and stormed off with the plates no eye zintact. I expect this may happen often. I won't be eating or recommending again.

Such a delicious roast! And great value with massive portions

Went for Sunday lunch today with a friend. Ordered the chicken roast and my friend had the pork. Mine came up, 2 chicken drumsticks and something unexplainable supposed to resembling a smidge of breast. The pork looked like something the cat had found in the garden. Whole dinner was discusting. Worse "roast" I've every had. Waitresses we're lovely, shame about the chef!!! Needs to be replaced very quickly!!

Dog friendly, good roast, lovely decor inside and great outdoor area

Any pub you can get a beer before 11am has to get five stars

Good food - particularly recommend the pork escalope special. Very quiet in tbe restaurant as brilliant summer's day.

A beautifully quiet (no piped music) traditional pub offering fine dining and a low cost lunch menu.

The birthday celebration lunch for our son was a disaster. The chicken in the Caesar salad was so overcooked and tough, the fish in the fish and chips was dry, the presentation of my son's chicken risotto was so poor, colourless and unappetising. After the bill was presented we waited, and waited for our waitress to return. In the end I, the customer, had to seek her out only to find her serving behind the bar. I have never, in any restaurant I have visited, had to find the server in order to pay the bill. Fullers - you need to employ more staff. PS. The flowers decorating the exterior of the pub are magnificent!

Garden is very pleasant, food is good, however was in shock when bill arrived, £11 for a pre made cocktail! £37 for a bottle of prosseco, this is not a 5 star hotel in central London, it is an average pub in Kingswood. Drinks prices are way too high.

very disappointed with my recent vist Having eaten here for many years and always loved the ribs & burgers here there not even on the menu anymore. This has to be my worst visit in 20 years coming to the kingswood arms. I came here for my birthday meal with my parents and all meals were terrible.All 3 meals were over cooked fish & chips and both chicken meals so dry and tasteless and hard far from fresh food for the price you pay. starter was buffaol wings which was not to bad. This pub used to be realy good and look forward to coming here everytime not any more !!! just wish i went to star pub which is hands down a better pub for food and drink !!! very disappointed as this was a birthday treat.

I love this pub. Service is good, staff are professional.

A fantastic location, we hosted a meeting here and their snug at the end of the bar is perfect

No table service in garden. Unsuitable for disabled in garden

UPDATE We have celebrated my mum 60th birthday and it was amazing. We got the private area for ourselves. The food was delicious 🤤 our waitress was super sweet and she made sure we had everything we needed. She was brilliant. Thank you so much for making my mum birthday special! What an amazing pub! We went for drinks and we really enjoyed the garden. The food smelled really good so I’m looking forward going back and try it. Staff were lovely and helpful. They do live music twice a month.

A second lovely afternoon in 2 weeks at the Kingswood Arms. As a young family new to the area we have been welcomed a few times now but most recently enjoyed the garden. Food comes quickly and is of a good standard with a good kids menu.

We visited in good weather as a family of four for dinner in the beer garden on a Monday evening. There were very few other customers and plenty of staff. The bar staff were good and the kitchen was prompt but the waitresses didn’t seem to be too interested in doing any actual work and serving customers. Dirty tables were left around us for the entirety of our visit whilst the stuff caught up on the days gossip!

Main meals great. Unfortunately, when dessert was served, vegan ice cream was replaced with regular ice cream. Our server or my friend, who is vegan, were not informed. My friend is vegan for a good reason. She ate two spoonfuls of the ice cream before realising it was not in fact vegan ice cream. This caused several abdominal discomforts to my friend. Thankfully, our server was great.

Good food, service was fast, easy access for ♿️ to both pub & garden, good vibe and plenty of room indoors & outdoors for people. Can accommodate larger groups & you can book areas & tables. Everywhere looked clean and staff came round collecting glasses & plates etc regularly.

Great food, service and atmosphere

Very good food and the service staff were outstanding.

The best Sunday roast I have eaten out in ages and really good service.

Lovely historic building well maintained good food

I come here every sunday with my mum, great place for a drink and a catch up

Great place to stop for a good pint after a long walk

Poor service, over priced drinks

Good food and very helpful staff would go again

Went for valentines meal. Food and service was ok. Evening was let down by the clientele

Ok but don’t use it very much so probably not worth my comment

Meet up here quarterly for lunch with former colleagues. Always good food and service. Bonus is that it is next to a convenient railway station. Would thoroughly recommend.

Great way to celebrate a birthday 🎂

Haven't visited for a long time but still good - quick service, friendly staff, nice beer and good food.

Really love this pub in the Winter as its super cosy and the Christmas decorations make it so festive!

Booked a meal for a birthday and upon booking it asked to tick if you’d like a dog friendly table (which I did). When we got there the lady that came over to speak to us (after we were stood waiting a while which she didn’t apologise for, it looked extremely under staffed there) she told us no dogs allowed in the restaurant. I said we had booked a dog friendly table and she simply said “we won’t have seen your request then”. No apology, honestly didn’t seem like she cared in the slightest. We left and went somewhere else and ended up having a lovely meal elsewhere. Would not recommend

Celebrated my uncles 90th fab venue

Ok but ownership changes seem to brought leaner and less exciting food

This venue should concentrate more on having sufficient food available and teaching management customer service rather than how many Christmas lights they can put up. Venue looks very festive from the outside however once inside it was a disaster. Will not be returning.

The food was good and the service was excellent.

If I could of gave this pub a zero star I would have. I booked a table 4 weeks prior to turning up on Sunday 17th December. As my sister is away at Christmas with my young nephew and niece we was going to use this day as our Christmas get together and exchange presents and have a Sunday roast. 40 minutes prior to turning up we was contacted by the manager stating they are running low on Sunday roasts and beef was not available. It was a shame as a few of the family members didn't eat chicken or nut roasts. It was also too late to book anywhere else being a week before Christmas. We asked the manager via telephone can we use the ordinary menu and order from that he stated that would be fine. Therefore we looked online and found plenty of choices of food so we stuck to our plan. Upon arriving we was seated down and given a sunday menu with a very limited food choice complete different to the menu online and what the manager told us. We brought this to the managers attention and asked him why he didn't state to us its a set menu and it differs from the online menu. He shrugged it off and his face spoke a thousand words. He clearly didn't care about our custom and come across very unapproachable and rude. We then decided to order from the very limited menu. Three of the guests ordered burgers and to my horror the waitress informed us that they can only cater for two of our party as they have run out of burgers. I then tried to order pie of the day for me and my wife and was informed they have also run out of this. This literally left just fish and chips on the menu I didn't dare to ask if that was available. We then left the pub as they clearly have a servere issue going on with stock of food. I have never been to such a poorly run establishment to run out of food 1 week before Christmas is beyond a joke. To add fuel to the fire the Manager was being very unapproachable and unsympathetic towards us. We tried to explain to the manager our concern and he clearly had a chip on his shoulder and having a bad day. I really can't believe this establishment was as busy as it was if this is the way they treat clients. This could have been dealt with very differently by the manager just a simple apology would of gone a long way. Terrible terrible experience I would never return nor reccomend this pub!!

Beautifully decorated for Christmas, the Kingswood Arms is an excellent place fir meet-ups, lunches and meals. A reasonable-sized car-park, and easy to find, this is a good place to come to.

Poor service, Tried to give us fake Bacardi , Not everything on the menu was available Very Disappointed

Went there for a trio of roast meats which was lovely and the inside was nicely decorated with lots of Festive decorations which was stunning. Customer service was good and staff were very friendly The only negative thing was the waiting time as it was busy.

I was very disappointed with my lunch yesterday. This wasn’t my first visit to the Kingswood Arms but may be my last! The food was very mediocre. The starter of crispy squid was lukewarm, minute but very expensive at over £9. The main course was also lukewarm, the mash advertised as a mixture of potato and cauliflower but seemed to consist entirely of cold potato. Avery unhappy experience!

Review updated. 5 stars for The Kingswood arms. 1 star for the snakes who operate their car park.

Only popped in for a quick meeting with a colleague had a couple of coffees but loved the traditional old pub i loved all the different areas you could sit and tuck yourself away plenty of drinks to choose from and a great choice of food on the menu. Will definitely return

It's a sign of the times that you ask for an opinion on food, service and atmosphere but not on the quality of drink. It is a pub, after all. The London Pride and ESB were excellent, by the way.

Very good quality meals and presentation, excellent service from staff. Really enjoyed our lunch. Thank you.

Lovely family Sunday lunch. Good service and excellent food. Regular haunt for a Friday lunch with friends, perfect spot - wide ranging menu, good coffee and never feel rushed.

The food did taste good but it was not hot, even to say it was warm might be an overstatement. The service was good. Not being rushed and allowed plenty of time to enjoy the experience.

Brilliant experience, great food, great service, and crispy potatoes like you make at home.

Lovely food, wide selection of beers/lagers, staff were really friendly and chatty. Will definitely be back

We had a girls lunch on Sunday. Most of us had Roast and 2 had the vegetarian nut roast. We were looking forward to lovely fluffy Yorkshire puddings as seen on others' plates but the veg roasts came out with hard brown balls!! These were apparently vegan gluten free!! As was the cauliflower cheese side dish. We asked to have them exchanged as we only don't eat meat and love all the traditional roast accompaniments, and there was no mention of having Vegan sides served as standard with the nut roast on the menu (although clearly great for vegan diners), and they had established there were no dietary need/allergies when taking the order. They apologised and brought huge fluffy Yorkshires immediately. The roasts were all tasty, generous and great veg selection. Could have been hotter. (Vegan/gluten free could be offered on menu as option, just as a suggestion). But lunch was delicious and we loved the mini pudding with coffee/tea option. It was great to satisfy our sweet craving without being too full. Those who had a full sized dessert were treated to very generous portions and all were delighted. ( Atmosphere was somewhat marred by screaming babies, but I guess that's a hazard on Sundays). We had a generous time allotted at the table, and the waitress secured us a lovely snug area where we could have more coffee and continue our chatting after we left the table. Will definitely go back. Will definitely have the nut roast again (minus vegan sides!!). And if food a bit hotter will definitely get full 5 stars.

This pub is superb, the food was amazing, the staff were friendly, I would recommend totally. Thank you for a lovely Sunday Roast

Great to meet up with friends and family

Slow! We were here for early Sunday lunch - second table seated. It took two and a half hours for two courses. Every time I wanted to order I had to hunt down a waiter. They forgot part of desert (I get it, it happens), but they had the cheek to ask for the table back. Food was decent to good. A touch pricey.

Love the venue but food was expensive for what it was and it was disappointing Greek meze with calamari. House wine £29 again expensive. Will wait till winter for another try.

Nice outdoor space.lots of parking.

Everything was fine except the roast beef I would compare it to shoe leather!

Great gastropub that combines restaurant and pub. Very atmospheric dining area and really great food all round. I had the sunday roast which was fab. This only comment i have was that the meat was a tad to well done for me. Also very nice service.

A really lovely place to spend time. We sat in the gardens which are really well maintained. Almost every person ordered a different dish and the food was beautifully presented and absolutely delicious! A lovely surprise to have a giant Connect 4 to entertain the kids for a bit! Loos were clean and well stocked. There is plenty of parking with disabled parking available and there is an accessible route to the gardens which helps too. Highly recommend!

Nice beer garden friendly staff.. Planing on going again...

We went there for lunch, the place was empty. Server treated us like we owed her something and the Cajun chicken wrap didn't taste like chicken at all. If there were zero stars, I would give them that.

Good pub.... nice food, good service and lovely garden

We have just moved into the area from Windsor. This is the first pub we have been to and we were not disappointed. In regards to the food I can keep it short and simple. We had the pork roast and everything was spot on. Absolutely no complaints tasted amazing. I will have confidence in Any dish I choose to order in the future. Beer was so so so clean. The other half was a big fan of the wine selection too. I have seen people stating they have been given fines for the car park. The moment you go into the car park, there are signs everywhere showing this is a car park for customers and you would need to input your registration into an ipad upon arrival. I must admit my other half completely walked past the ipad, whereas I saw it and input our registration. ( Ipad is located as soon as you come in the front door on your right hand side) We was then welcomed and told to head to the restaurant area. The first question we was asked was, "Have you input your registration into the ipad". After food, we had a drink in the beer garden again more signs stating to register your registration if you had not already. Dog friendly also. Plenty of well behaved dogs outside. At the front entrance, there is also dog treats and toys. We had sam and kayleigh looking after us and they were fantastic. Welcomed us nicely got us seated straight away. Honestly, I can't fault the place in any way, shape, or form from what I experienced on my visit. Looking forward to heading back there very soon.

Beautiful pub to go for lunch or dinner, whether indoors or out(weather permitting). Nice choice of food on a large menu. Recommend the Ham Hock for starters. Can't remember the dessert but it didn't last long!

I cannot say how good the food was because the roast stopped at 7:00pm which was not advertise. Since we wanted a roast we moved to another pub. However, the service was brilliant and the atmosphere is sublime. This is just an unfortunate circumstance I think should be made aware of with the roast. I will be back soon to experience the food!

first time at this pub, asked for a drinks menu and apparently they don’t have one , went in the garden and every table had a menu ! just lazy staff couldn’t be bothered to get one for us! Reply to the owners message ! We did ask for a wine menu and also asked about the prosecco! And told there are no menus for drinks , so we blindly ordered anything as you apparently don’t have a menu , then when we went outside we found a drinks menu 🤷🏻‍♀️ Probably an idea for you to teach your lazy staff how to communicate with customers 👀

Great chilled evening catching up with friends . Restaurant a lovely environment, a little empty , however it was a Thursday evening . ( August 3rd) The restaurant room is great , really nice vibe with nice lighting / tables . The two ladies who served us were absolutely lovely and had great customer service skills . They both went out of their way to ensure we had everything we needed . Will defo return and recommend to others . Thanks !

Nice pub with a decent beer selection.

Good but not much choice in drinks, only 1 cider on tap etc.

Service and atmosphere were good, but food seems to have gone a little downhill since last time I went, maybe new chefs or owners again...