Based on 160 opinions finded in 1 websites
Based on 160 opinions finded in 1 websites
Nº 890 in 1489 in County Durham
Nº 145 of 228 Other cuisines in County Durham
Opinions
Todo aquí es terrible. Reserva: Traté de reservar una mesa para una cena de despedida con amigos. Tuve que llamar 4 veces y siempre recibí un contestador automático y ninguna confirmación. Finalmente pude reservar una mesa a través del número de teléfono general de la cadena de franquicias de la que forman parte, pero a la llegada nos colocaron en la zona del bar en lugar del restaurante, a pesar de que el restaurante estaba vacío. Ante la queja, nos dieron una mesa alta en el borde del restaurante, mientras que toda la noche la mitad del restaurante permaneció vacío, así que no hay razón para no darnos una mesa adecuada. Comida: tuvimos que esperar 40 minutos para nuestros entrantes; durante ese período, no salió ninguna otra comida de la cocina, y el restaurante solo tenía un grupo de aproximadamente 15 personas, que ya habían comido - ¿estuvo el chef en un descanso? Mi amigo tenía el camembert horneado, que era literalmente un camembert tesco entero puesto en el microondas - no estaba empanado, no estaba sazonado, solo en el microondas en su recipiente de madera! Mi otro amigo y yo comimos una ensalada vegana, que no era ensalada en absoluto, sino una especie de puré de calabaza con mini zanahorias - era tan pequeño, que apenas se podía ver llegar. Tuvimos que levantarnos para encontrar un miembro del personal porque nuestro cuarto abridor nunca llegó. Luego tuvimos otros 45 minutos de espera para nuestra red, que eran igualmente abrumadores: las patatas fritas en el pescado y las patatas fritas estaban mal cocidas (¿quién no puede freír patatas fritas? ? ) , mi risotto era tibio y poco -sazonado con hongos no reconocibles y algunos trozos de faisán seco en la parte superior, que eran tan pequeños, que uno no reconocería esto como un plato de faisán. Mi amiga tenía ñoquis y su plato era tan pequeño, que podría haber sido un entrante. Debido a la mala calidad de la comida, nos abstuvimos de ordenar desiertos. Servicio: ausente y desinteresado. Y finalmente, alrededor de las 9 de la noche comenzó la 'música en vivo', que era tan fuerte que tuvimos que movernos a la zona del bar para poder escucharnos. Se suponía que iba a ser una noche especial y fue simplemente un desastre. Este lugar se ve muy acogedor y agradable, pero es simplemente horrible en todos los aspectos. Nunca volveré a este horror de restaurante.
GdL . 2024-12-14
MORE AT TripAdvisor
Bonito pub acogedor, personal amable. Realmente agradable gruñido de entrada con eglefino y queso / tocino. El principal estaba bien, pero no era lo suficientemente caliente. Era muy tranquilo, pero el servicio era pobre. Esperamos 25 minutos para nuestro entrante y luego 30 minutos para el principal, que fue decepcionante. Debido a la lentitud del servicio no volveríamos.
Jvendplunger . 2024-11-07
MORE AT TripAdvisor
Tuvimos una cena tranquila el domingo, ya que estábamos alojados en el lugar. El menú parecía un poco ambicioso, pero entregado. En conjunto una experiencia bastante agradable.
CarlosFAH . 2024-09-03
MORE AT TripAdvisor
Mi esposa y yo tuvimos el más hermoso almuerzo del domingo de carne asada. Carne asada, puré de papas asadas, repollo, sarna, zanahorias y chirivías con latigazos de salsa de carne. Cada bocado era una delicia. Buena ubicación, buen ambiente y un personal amable y servicial.
Lampman . 2024-08-25
MORE AT TripAdvisor
Fuimos a desayunar. El desayuno era precioso, pero el tamaño de la porción demasiado pequeño. Se pidió un brindis para un niño y un adulto. Ambas porciones eran solo 1 rodaja. Suficiente para un niño pequeño pero no para un adulto. También un lado de tocino era solo 1 rodaja.
Alethea H . 2024-07-07
MORE AT TripAdvisor
Husband got pie mash and kale. Was fine but kale was cold and hardly cooked I got risotto. It was lukewarm and tasteless and more of the consistency of second day cold rice pudding. Came served with broccoli and parsnips that were hard and broccoli cold. Has Parmesan crisps on top that were floppy and cold. Was not charged for my dish but obviously never ate more than a spoonful so was famished Deffo not be returning!
Tina W . 2024-06-18
MORE AT TripAdvisor
You cant get any food after 9pm We asked at 9,05 and were refused food … Nothing about this place, no soul or atmosphere (or food ) after 9..
GWS . 2024-04-21
MORE AT TripAdvisor
We arrived at 4.15 for a roast dinner. In the phone there said we might have slim pickings of meat due to lateness of booking but that was fine. On arriving found service to be poor at the bar especially when it wasn’t very busy at all. We were told they had all meats available which was good. We ordered our drinks and two bottles of wine. We then ordered our food after 15 mins so around 4.45. At about 5pm the food came and we were asked if we wanted any extra gravy, there was hardly any on the dinner in the first place, my husband could barely see where his was. Then I said my dinner is cold to which we found out that every dinner was cold. I put my finger into the mashed potato to check, cold, broccoli cold, Yorkshire pudding, everything cold. It was like it had been left under the hot lights for quite some time. There were uneven meat portions to the point my sister in law said she looked like hers was something leftover from dinner you’d give to her dog. It was that bad we complained. To be fair we were offered 4 fresh dinners but refused as a chef shouldn’t send 4 dinners like that out in the first place so we’re very wary of accepting replacement dinners. We then decided to ring somewhere else and leave. However we had the bottles of wine which they refused to refund as we’d had a glass out of it and said they only sell it by the bottle not glass so couldn’t take back either. So we had to leave with bottles in hand. How this place got its 4 stars I don’t know.we left and went to the Duke of Wellington and had a fabulous dinner there. I will post a picture of the difference between the two. The Kingslodge inn dinner is on the left of the split picture. The difference is huge! A full picture of what we were served up is also uploaded. Will definitely not return, it’s a shame as the day before we went to this chain in Lindisfarne and the fish and chips we had there was superb and the service excellent. AVOID THIS PLACE IF YOU WANT A GOOD HOT ROAST DINNER.
dmstevenson2003 . 2023-12-13
MORE AT TripAdvisor
Ended up here as husband was on a delayed train Staff were excellent. No complaints here at all. Service was good. What wasn't good, was the fact that the sirloin steak was £23.50 and it didn't even come with chips. It was an extra £3 for 7 chips. Yes you read that right. 7 chips. Total bill over £60 for 2 glasses of wine, a cup of tea, Steak and chips and two starters (deep fried cauliflower with curry mayo and loaded chips). Cauliflower and curry mayo was lovely. Loaded chips weren't all that. All in all. Not worth the money.
helsbels111 . 2023-11-11
MORE AT TripAdvisor
We had pre-booked a table for 13 people for 2pm for Sunday lunch as it was our Mother's birthday. On arrival we were shown to a table for 4 people! After asking again about our booking the manager came over and said he would jiggle some tables around for us but there was also an hour wait for food. We ordered 9 Sunday lunches (£14 for beef,£13 for pork), 1 vegetarian Sunday lunch (£13) and 3 children's meals (£7.50 each) (I burger and 2 chicken goujons). After waiting an hour we were served barely warm meals, which 3 were sent back. The vegetarian gratin was a few pieces of sliced potato on top of mashed potato with a sprinkle of cheese on top and a tablespoon og gravy!. Some if the dinners had a roast potato, others didn't. Some had a teaspoon (I'm not exaggerating) of turnip some didnt. What was on the plate was 2 slices of beef, half a roast carrot, half a roast parsnip, a roast potato, a dessert spoon of mashed potato, a dessert spoon of red cabbage, a teaspoon of turnip a yorkshire pudding and a little bit of gravy. We werent asked if we wanted any sauces or anything else or if everything was ok at any point during our meal. The kids goujons were sliced, burnt chicken breast so they wouldn't eat them and came with half a dozen fries as did the burger(you get more value at mcdonalds) We complained to the manager who halved the bill for us but we will not be returning or recommending it.
Debra P . 2023-10-29
MORE AT TripAdvisor
Приятный дизайн. Уютно, просторно. Хороший выбор напитков. Вкусные блюда. На барной стойке есть вкусняшки для собак.
elenacelestina . 2023-09-21
MORE AT TripAdvisor
A friend and I visited on Tuesday 22nd August with the two dogs I am currently looking after. The pub is very dog friendly which was great. I had a lovely glass of cider and we found a cosy table. The pub was pretty quiet. Food was ordered. My starter of deep friend prawns was delicious and arrived after about 20 minutes. However, our main courses, which we chased up three times, didn’t arrive for well over an hour. We never got to try them as we were late for something else and had to leave. We did get a full refund but service and communication were very poor. We asked to have the food packed up so we could eat at home but we’re told they didn’t do a take away service so had nothing to pack the food in. Odd. All in all, a very disappointing outing. Won’t bother again.
vrnowell2018 . 2023-08-24
MORE AT TripAdvisor
We had the most beautifully cooked and presented pan seared rump of lamb with gratin potatoes and vegetables. Truly delicious! Followed by a generous serving of scrumptious rhubarb crumble and raspberry ripple custard. A great dinner which with wine , coffee and tip came to £35 per head. Just be aware the online menu was substantially different from the menu on the table - neither of my two online choices turned out to be available in the real world. Also the potato gratin portion was so small I thought for a moment they had forgotten it so if hungry order a side or two. But everything we had was awesomely good!
junkbond007 . 2023-07-13
MORE AT TripAdvisor
We had a great time here there was 11 of us The rooms were clean and tidy a good size All the staff were friendly and helpful and it had a great setting with a nice stroll in to the town centre
713tomd . 2023-06-21
MORE AT TripAdvisor
Had Sunday lunch taking my granddaughter to university.Very nice staff helpful the lunch was good value nice touch extra gravy jug good selection of vegetables.Also they served till 5 pm which was a bonus as we were late. They do not require booking unless over 6 people
Curious573976 . 2023-04-27
MORE AT TripAdvisor
Altho’ we have lived in Durham for a couple of years we had missed this gem. Very pleasantly unexpected surprise so close to centre and full of charm. This is a lovely old hotel just off the centre of Durham City with fabulous decor, lovely warm welcome and clean interior. Although large dining area lots of both large and small nooks for any type of meeting. Our lunch was also great and good value for money. Lovely service by Amelia and her colleagues. We had roast beef & chicken lunches & all the veg was just right with nice individual jugs of rich gravy. Well worth searching this restaurant out if in the centre ...only a short walk under famous railway viaduct & on edge of forest/Greenland so handy for unexpected countryside walk so close to centre
NicholasSutcliffe . 2023-04-24
MORE AT TripAdvisor
The Kingslodge is local to me and I have been there several times recently for different reasons, and not been disappointed. I have not needed to stay at the hotel so this review is about food and service in the restaurant. Without doubt, this is pub grub but nothing wrong with that and it's good pub grub. The service is good and the ambience warm and friendly. Good beer as well. Dogs are welcome in the bar. There is a good car park, it's free and within walking distance of the town centre.
durhamdolly2017 . 2023-04-21
MORE AT TripAdvisor
3rd time at Kingslidge, first as a solo visitor, room as ever spotless& fully equipped, comfortable bed. Continental breakfast perfect. Staff warm & welcoming. Only downside rubbish moving in the night outside
Seahouses19 . 2023-03-10
MORE AT TripAdvisor
The location is good, quite close to the city centre by walk, the staff are very freindly, the full English Breakfast is good value for moeny.
Eat-Drink-Online . 2023-03-01
MORE AT TripAdvisor
it was comfortable and clean. Nice big bed. appreciated the plug in fan. pub was nice. evening food was basic. ( possibly a staffing problem) eat out . but breakfast was nice .
harrywR4577NX . 2022-07-16
MORE AT TripAdvisor
Very poor value for money. A meagre port of food that would be very difficult to describe as anything other than standard, measured chain pub grub. Nothing to write home about and definitely won't be getting a return visit. Chips in a metal basket, pudding in a glass - no style, no substance. I've read about The Inn Collection. On this showing, don't believe the hype. Artificial feeling - such a shame - feels like an unsympathetic refurbishment of a really good venue. The staff? Feigned interest. Can't blame them, serving up this tosh.
Paul W . 2022-05-29
MORE AT TripAdvisor
We came here on recommendation as few places allow dogs. We were delighted by what we found. Lots of tables in out of the way nooks to take our dog into, which was great. Good separation too. And for those who don't like dogs - there was plenty of space to avoid them. Excellent food, too. We tried much of the menu as a party of four, and nothing disappointed. Some things were a nice surprise and clearly the chef has imagination and creativity which is very rare these days. We also understand that the menu changes regularly, again speaking to the quality of the chef here. Nothing was hurried - the table staff were attentive and available, but never imposing. People have commented on the price of the food ... it's not a cheap restaurant, but doesn't claim to be and we found the prices to be very reasonable for the quality and quantity of the food and for the service here. All in all a lovely experience and given it was Saturday evening we were surprised at how quiet it was here. We will certainly be back and will be recommending to all!
Ian N . 2022-05-08
MORE AT TripAdvisor
Another great experience at this canine friendly establishment. Relatives from Cheshire were impressed so recommended they return when they’re next in the area. Comfy setting, relaxing ambiance and courteous service by all.
ConnietheCoton . 2022-03-05
MORE AT TripAdvisor
We have just returned home from a Christmas Break at The Kingslodge. We have never been away before at Christmas but felt that we needed a break away for a rest. We can’t recommend this place enough. We have been extremely well looked after. The...
SueAntW . 2021-12-27
MORE AT TripAdvisor
I went as part of of a group for a Christmas meal The food was good and the staff were very attentive. Not disappointed.
Patrick N . 2021-12-16
MORE AT TripAdvisor
A traditional pub, so warm, cosy and inviting. Lovely staff, so friendly and welcolming, nothing too much trouble. Such good value this bed, breakfast and dinner deal. Food was very good, varied menu. Will return!
jdym782 . 2021-12-15
MORE AT TripAdvisor
Had a lovely time as a solo traveler. Service was attentive and the dishes were lovely and delicious. Rowan went out of her way to make sure I was happy. So many menu choices. I recommend the black pudding!
Kkarova . 2021-12-07
MORE AT TripAdvisor
Good value dinner,bed and breakfast package. Staff really friendly and food good Some good unusual choices at breakfast - loved the Craster Kippers and the blackpudding starter at dinner was excellent. Rooms small but clean and comfortable.
the_beach_at_Askam . 2021-12-07
MORE AT TripAdvisor
Don't let the pretty photographs and cosy atmosphere of the pub fool you, this is without a doubt one of the worst meals I have ever had. The menu is limited and pricey but offers food that sounds tasty and different to your average pub...
Emilia P . 2021-11-22
MORE AT TripAdvisor
The pub is lovely, the staff wonderful and very good service. The decor is really nice and the food was ok. However the menu is very small, totally over priced and in reality not good value. £27.95 for rump steak? Seriously? £16.95 for fish and...
C2594NCdaves . 2021-10-04
MORE AT TripAdvisor
Expensive four night stay Double bed in small room allocated. Upgraded on request Website says all beds King size but they are not Beware it’s in the small print which nobody has time to read that Full payment is taken on arrival, so no room...
Appletreemoon . 2021-08-26
MORE AT TripAdvisor
Hidden gem of a place, short walk to Durham city centre. Friendly staff, beer garden, lovely room, really lovely place, will definitely return.
Glenda Y . 2021-08-24
MORE AT TripAdvisor
We ate here for a midweek evening meal (2 adults and a child). We wanted a relaxed quality meal so opted for this venue due to them serving real ale. We ordered: Venison with celeriac mash, kale and fondant potato - lovely quality meat beautifully...
PamSco . 2021-08-15
MORE AT TripAdvisor
We called for lunch with our dog, the staff are incredibly welcoming and really dog friendly. It’s lovely to find a place to eat where we can take our dog that serves good food too. We will definitely be returning!
gemmar629 . 2021-08-07
MORE AT TripAdvisor
Arrived at the hotel for our anniversary trip. Our room was on the ground floor and right next to the beer garden where just about 2 feet away from our full length windows a couple were seated. It was like they were in the room...
yorksNoz . 2021-07-21
MORE AT TripAdvisor
We arrived an hour earlier than check in, but I asked if it was possible to check in early and was told no. No offer to keep our bags or give us a map of Durham. We left our bags in the car and went...
dianes958 . 2021-06-28
MORE AT TripAdvisor
Lovely food , nice atmosphere , lovely decor and very clean . Once again great service from a lovely girl .
kimmegan . 2021-06-24
MORE AT TripAdvisor
Worst meal I’ve ever had. Salmon portion size width of dinner knife, totally unacceptable, pasta portion was very small and Luke warm, curry totally bland. Service worse than bad, unfriendly, unprofessional, atrocious. Ordered Prosecco, came with no glasses, asked for 3 glasses, brought 1. Tried...
771pippam . 2021-06-11
MORE AT TripAdvisor
Covid safe and helpful staff. Food was very nice and delicious and served piping hot. Lots of parking nearby (on street, pay and display but lots of spaces). Very good selection of beer and drink. Warm and inviting, thanks!
SazGee1989 . 2020-10-24
MORE AT TripAdvisor
We had a over night stay in Durham this hotel is only 10 minutes from town centre very nice clean hotel with friendly staff all meals were lovely especially Sunday lunch well worth a visit
ELLRAY . 2020-10-17
MORE AT TripAdvisor
Nice location good car park nice looking venue for a drink, dont bother eating, reheated food, chips I would not feed pigs and poor unprofessional service
n8bear . 2020-10-10
MORE AT TripAdvisor
You get what you pay for, so whilst this is not budget, the food was still great quality & value for the price. Excellent service & newly installed distancing screens between tables blend in nicely & sympathetically with the style & decor. Great choice of...
SpudSpuddy . 2020-09-12
MORE AT TripAdvisor
Came here for a meal with family Lets start with the postives Nice and clean with a modern look and covid ready Now with the negatives Overpriced for portion size and would not call it fantastic food had better
criticman100 . 2020-09-12
MORE AT TripAdvisor
Didn’t plan on visiting, a bit out the way snd stumbles upon the kings lodge when trying to find parking. What a great find! Staff were welcoming and food was delicious, couldn’t fault it at all. Drinks were a reasonable price. We will visit again.
SimonHawks89 . 2020-09-05
MORE AT TripAdvisor
Lovely pub restaurant with quite an extensive menu. Food was delicious and well presented. Service was fantastic. The best part about The Kingslodge Inn is that they are dog friendly. Most of the restaurant is available to sit in with your dog and there are...
Natalie985 . 2020-08-29
MORE AT TripAdvisor
We visited for a family meal having booked a table in advance. There is a good selection of ales available. I order that Thai Fishcakes for a started. They tasted great and were well presented. I opted for Pulled Lamb Shoulder for my main course,...
ashleyCLS . 2020-08-23
MORE AT TripAdvisor
Went for my birthday celebration mid week so received the £10 off per meal which was nice but would have been happy to pay full price. There were 4 in the party and 3 got starters , parfait, Thai fish cakes and potato skins. All...
Annie L . 2020-08-14
MORE AT TripAdvisor
Took opportunity with Eat Out-Help Out to try Kingslodge Inn for the first time. Really pleased we did – it will be a regular lunch venue for us now. Really friendly welcome and knowledgeable staff (Ryan). Attractive, well spaced areas all well set up with...
O7146TObernardb . 2020-08-10
MORE AT TripAdvisor
Lovely clean hotel , friendly atmosphere, 5 min walk to centre. Would definitely recommend and will be returning 😀
michellelT9944QL . 2020-08-09
MORE AT TripAdvisor
I have just enjoyed a wonderfully relaxed evening in the beer garden, my first pub visit since lockdown restrictions were lifted. Understandably a little unsure of what to expect I was greeted by friendly staff who gave clear instructions and immediately put us at ease....
N6020EYjamesb . 2020-07-31
MORE AT TripAdvisor
We visited tonight for my son’s 21st birthday meal. It was our first meal out since lockdown restrictions were eased and the restaurant was very clean and tidy with one way in and one way out. The food was very nice and traditional English pub...
Boofgb . 2020-07-13
MORE AT TripAdvisor
Lovely area, short walk into Durham Hotel well kept, staff friendly. Rooms clean and tidy 2 small faults in my opinion 1) dirty bedding and towels put loose at top of stairs on the floor which then hang over onxto the stairs and through the...
missyjem . 2020-03-15
MORE AT TripAdvisor
This is the first time we have visited this Hotel and decided to celebrate our wedding anniversary in the County of my birth Durham. Actually booked this hotel on the recommendation of Tripadvisor reviews. It was a wonderful place close enough to the city to...
oakrd65 . 2020-03-06
MORE AT TripAdvisor
Went for Valentines, although menu looked good the steaks were well overcooked, many drinks weren’t available (no Hendricks or Tanqueray) gin glasses were chipped, gin mixers not made with the listed ingredients and both sets of toilets out of order. Only one disabled toilet to use. Hugely disappointing. This used to be a gem, and although it’s a pub now as opposed to fine dining, it was really no better than a Brewers Fayre.
MrDaxTravels . 2020-02-15
MORE AT TripAdvisor
The food was grotesque. Soggy chips that seemed to have been thawed, frozen, thawed, fried, frozen, thawed, and fried again. More grease than potato. Pure, disgusting mush. The hamburger tasted like it was dug up from an archaeological site. No incentive, no compulsion, no form of desperation would ever, ever induce me to eat there again.No table service, by the way, and packets of mustard etc. on the table.
AusAdv . 2020-02-07
MORE AT TripAdvisor
Greatly over priced, bland pub food! Small portions and nothing that could be classed as anything other than ‘ok’ flavour wise. On the plus side, the pub is very pleasant and clean, the staff are very attentive and friendly. If you just want to meet up with friends in a pleasant setting, this place is ideal. However, if you want value for money, good pub food go somewhere else.......the Old Mill, Poacher’s Pocket, Three Horse Shoes, etc. are on the outskirts of the city and are much, much better for food. Will not be returning.
Doncorn_13 . 2019-12-28
MORE AT TripAdvisor
Not quite knowing what to expect, as I'd not been to the Kingslodge Inn before, I was very pleasntly surprised with everything about the place.Really nicely decorated, bright & jovial, with Christmas decorations. Tables laid really well with what looked like quality decs & really good Christmas crackers too!.Tables were nicley spaced so you weren't rubbing elbows with folk on the tables next door. Not long after we were seated our starters arrived - ham hock terrine & butternut squash soup followed by mains of beef & turkey then finished off with christmas pudding.All very tasty, all nicely presented & more importantly served by happy, smiley faced staff who always appeared happy to be serving you. I cannot praise the Kingslodge Inn too highly. We enjoyed a great Christmas Day lunch. If you've never been before then go & you won't be disappointed.
793dennish . 2019-12-25
MORE AT TripAdvisor
Stayed here two nights. Easy to find from sat nav and helpful brown signs when you get close. Very friendly staff, good clean accommodation. Room and bathroom nice and well appointed. Shower good pressure and all clean. Tea, coffee and biscuits tray replenished while we were there. Bath towels good size and hand towels. Good reading bed side lights. USB and electric sockets each side of the bed. Ironing board and hairdryer provided. Good breakfast menu and individually cooked to order. Much nicer than buffet style. As a group of 4 we had one additional meal here and each one was excellent. Will definitely stay here again. Highly recommend.
151margarets . 2019-12-16
MORE AT TripAdvisor
A great hotel, nicely furnished. modern and bright. Food at the Hotel excellent. All staff extremely polite and helpful.
judithl253 . 2019-12-15
MORE AT TripAdvisor
Stayed one night and it was very good. Room 19 described as a double but really a single as not much space to move around for 2 people. Bed small but comfy, food and hospitality good. Location ideal for the city just a 5-10 min walk away.
NickB999 . 2019-12-07
MORE AT TripAdvisor
Went for sunday lunch,not having been here before,we all had the veg soup to start which was really good we then had the beef which was perfectly cooked,good selection of veg and perfect Yorkshire pudding .drinks and food good price and service from all really good, would definitely recommend
Stephen M . 2019-11-25
MORE AT TripAdvisor
We had dinner here and it included very nice veggies. Excellent spot to eat in an immaculate pub/inn. We stayed here and were glad we chose to eat dinner in the pub. Excellent.
NotatHome014 . 2019-10-04
MORE AT TripAdvisor
Sunday lunch was very nice. Please be aware that they do not offer table service here! We waited 20 mins before being told this. Staff should inform people when they are seated, otherwise you may end up waiting a long time like we did, whilst trying to get someone's attention!
smithyredLondon . 2019-09-30
MORE AT TripAdvisor
A wonderful pub-style hotel with very friendly and attentive staff, a great location for walking into the town centre and exceptional food.(particularly the breakfast!) Would highly recommend and would definitely stop there again.
523IanM . 2019-09-04
MORE AT TripAdvisor
Was in on the 4th for food and the attitude of the girl behind the bar was absolutely appalling. Refusing to serve someone and telling them she didn’t want them there and she would hit them.
rsn22 . 2019-09-04
MORE AT TripAdvisor
We made a provisional booking, which was cancelled by phone. However the cancellation was not completed correctly by the hotel, the cost of the room was charged to our account. When the hotel was contacted they basically called us liars and we had not cancelled. I am disgusted by the way we have been treated and would not recommend anyone stays with a company that dose not value its customers and dose not believe them. We have not had our money refunded or been given an apology
summy59 . 2019-08-26
MORE AT TripAdvisor
We visited The Kingslodge tonight after hearing and reading such good reports. I’m not sure what’s happened but we were really disappointed. It’s in an ideal location if you’re visiting Durham but you might want to eat in the City. As I thought it would be busy we’d booked a table but there was no need as the place was empty which meant there was no atmosphere. Once we’d placed the order we waited and waited, received an apology for the delay and then waited a bit longer for our food.
Gillian H . 2019-08-24
MORE AT TripAdvisor
The Kingslodge used to serve great food, good size portions for a fair price.
Lassvale . 2019-07-24
MORE AT TripAdvisor
There was positives and negatives.
Alicetravels2 . 2019-07-16
MORE AT TripAdvisor
A brief one night stay to visit the Uni, great place, would recommend, staff were friendly and helpful, room really good and the food was good quality. We even went back for lunch, well worth a visit
TonyEnty . 2019-07-06
MORE AT TripAdvisor
First time stay (13th June) wanted to put Good rather than average, but hey ho.. the staff were helpful and friendly the food was 'good enough' rather than special. Pretty much normal pub grub, there was no Malibu at the bar for my wife but she survived.. but sadly shower curtain rail collapsed (came away from ceiling) on her which was interesting.! When we informed the staff that morning we left - it almost felt like it was our fault.. No sense of concern or apology. Oh well next time we are passing through we may try somewhere else - but as many have said the location here is great.
Paul M . 2019-06-28
MORE AT TripAdvisor
The team here couldn't have done more to make us welcome, from checking in to leaving they made us feel totally at home. The rooms are comfortable, clean and well manitained. The food here was excellent from the breakfast with expertly cooked scrambled eggs that aren't like rubber and poached eggs that actualy ooze over your toast. The evening meals are equally as good offering excellent value for money. The Inn is located is a quiet part of the city just next to Flass Vale woods so I got a superb undistrubed nights sleep. The woods also provide the perfect place for a little stroll.
Jeremy C . 2019-06-27
MORE AT TripAdvisor
Visited here today on a recommendation from a friend. I’ve always known it has existed since Finbarrs departed for pastures new, but for some reason I’d never thought to go. Today was the day though and I was really happy with what I found. Lovely welcoming interior, nice food and good service. It’s also a great location and doesn’t feel at all like you’re in Durham city centre. I will 100% be returning!
The_Gapster . 2019-05-05
MORE AT TripAdvisor
Third time in as many weeks I’ve visited this little hidden Inn. Service is great, food is tasty and it’s dog friendly too. A great place to relax on a Friday night after work. Will be a regular summer spot!
kathrynr995 . 2019-04-19
MORE AT TripAdvisor
We had a lovely Sunday lunch today, the food was well presented with a good selection of vegetables. Home made Yorkshire pudding and we were brought extra gravy. We had the choice of standard or extra large meals well priced. Excellent value for money.
j0sie564 . 2019-02-03
MORE AT TripAdvisor
This is a nice place for us to stay when visiting my sister at university. The staff are friendly and it’s doggy friendly! The food is quite nice, we have been taken various members of our family there for a meal when visiting. It’s walking distance from the town centre and the rooms are clean and comfortable.
ReviewMole . 2019-01-18
MORE AT TripAdvisor
Met friends for lunch and we ordered sandwiches which arrived so lacking any presentation, or quantity. Tasteless and uninteresting and definitely not worth the ridiculous price for a sandwich. Will not be going back that's for sure. Such a shame as it's a little haven in Durham which we have been going to for a drink on a number of occasions.
Susan H . 2019-01-13
MORE AT TripAdvisor
We ordered our food and after about 1 hour there was still no sign of it arriving so I asked a waitress how much longer it was going to be and she said 5 to 10 minutes. After this time no food appeared so we decided to pay for our drinks and leave. The staff seemed to be embarrassed as quite a few diners were waiting for food and I overheard one say to offer more drinks. This was the first time we had visited the Kingslodge and we will not be back. I have never visited anywhere that the service was so poor in.
susan G . 2018-12-13
MORE AT TripAdvisor
The wife and I had a pre-season Christmas break in Duraham and stayed here for 3 nights from 30/11/ to 3/12/28
cwebber321 . 2018-12-03
MORE AT TripAdvisor
Visited this quaint little hotel/pub whilst in Town on business! Arrived half an hour before the food service was finishing and was made to feel that I wasn't welcome as staff were setting up the restaurant for the following mornings breakfast! Nobody seemed too bothered with customer service!
niveknotlar . 2018-11-27
MORE AT TripAdvisor
Booked table for 1pm , had to order drinks from bar as no one seemed bothered to take a drinks order , at table , we all ordered our food which took well over a hour to arrive , that’s been polite then order was wrong , only 8 off us was not that busy for a Sunday,sisters steak arrived , she asked for it well done , came out cremated, manger apologised, brought new meal out when everyone was finished there meals he taken 20% off our meals , 2 hours out for a meal , apparently changing chefs, very unorganised ,seen other people returning meals also , it’s a shame will not be returning very disappointed 3 meals out off 8 where wrong
D5890WVsarahs . 2018-11-25
MORE AT TripAdvisor
After visits by family members who attended for Sunday lunches, we tried it out ourselves, the Sunday lunch we had was big, hearty and tasty, however the gravy was rather salty, which we've since heard from other visitors is what they've found also.
lunnys . 2018-11-15
MORE AT TripAdvisor
We live near one of the other hotels in this group and visit regularly for meals. When the opportunity came to visit the Kingslodge to compare, it was a no brainer.
Amble-Lad . 2018-09-29
MORE AT TripAdvisor
We had a lovely meal on Friday evening. The menu was extensive and interesting. The staff were friendly and very efficient. The restaurant had a lovely ambience and the food was nicely cooked and full of flavour. The restaurant was spotlessly clean and used crockery taken away immediately. Although we live locally we had only just found this hotel but we will certainly be back in the near future.
Susan g . 2018-09-01
MORE AT TripAdvisor
Four of us ate here on a Monday night. The prawn and chicken tikka was overcooked and a bit dry, but the halibut curry was very good. The other two dishes (scampi and steak and ale pie) were not bad. The service was good and the ambience pleasant. They are obviously trying but apart from the first two dishes I mentioned, the menu was rather pedestrian. Still, other people seemed to enjoy it.
patinhongkong . 2018-08-31
MORE AT TripAdvisor
Tucked away in a quiet corner of Durham, a stone's throw (you'd need a good arm), from the castle, the Kingslodge serves up really good food. The menu is interesting combining comfort food with more adventurous dishes. The portions are generous and the food is very tasty - and reasonably priced. Service comes with a smile.
415John . 2018-08-28
MORE AT TripAdvisor
Can't believe Im from Durham and never been here before. Great place and great food and service. Will be definitely be coming back. Thanks
JB1185 . 2018-08-09
MORE AT TripAdvisor
Visited ‘The Kings Lodge Inn’ for the first time on Saturday night. Don’t know why this place has escaped me as I’ve been to lots of places to eat in Durham, perhaps because it’s hidden up some back streets, however, when you get there it just looks like a country pub!
Cominglast . 2018-07-31
MORE AT TripAdvisor
On arriving at Durham station it was a five minute walk to the Kingslodge Inn. I was with my mother for a short break and could not have been made more welcome. When registering we said amongst other things we were intending going to Beamish Museum and were immediately given a discount entry card from John. After settling in our extremely clean rooms we sat in the lovely front garden enjoying the peace and quiet. The lodge is a short walk from the centre of Durham with its magnificent Cathedral and Castle, both a must.
Lynne S . 2018-06-24
MORE AT TripAdvisor
We went to Durham for a few days break and decided on this hotel, mainly because it had free parking. Many of the hotels in Durham where on the same scale as this hotel- looking lovely and cosy, but when you had to pay extra for parking then extra for breakfast, this hotel was better value. The only problem was the dog friendly aspect- the room did smell of dogs- when booking the manager did reassure me it would be deep cleaned- sorry it wasn’t and the carpet had terrible stains- avoid room2. Apart from that the hotel was lovely and the staff where very attentive.
wendycA188IC . 2018-06-24
MORE AT TripAdvisor
Our first time in Durham, We found the Kingslodge Inn better than expected. Comfortable rooms, nice public spaces and friendly helpful staff. We only ate breakfast there but it was very good and well priced.
TrishaKing123 . 2018-06-09
MORE AT TripAdvisor
We stayed on 20 May with our nervous little dog - what a great find . All staff so welcoming and friendly , she got a biscuit on checking in.
DebnKatie . 2018-05-22
MORE AT TripAdvisor
Only been here once, but will definitely be returning again and again. Tucked away in a corner is this great looking building, with welcoming exterior and cosy highland themed interior making it feel very homely. The staff are very attentive and polite and the food was fantastic and arrived promptly. Hope to return again soon and maybe even stay the night.
MrRee17 . 2018-05-22
MORE AT TripAdvisor
Another visit to experience the nicely furnished and restful atmosphere of this city centre retreat. The staff are phenomenally friendly, food is scrumptious and our four legged, obedient companion is welcomed. I particularly like how the soup is a substantial portion; truly a bowlful.
ConnietheCoton . 2018-05-20
MORE AT TripAdvisor
Had a Sunday lunch here and I couldn’t fault it. Meat was cooked to perfection and the vegetables were flavoursome. This was all topped off beautifully by perfect weather. Found my self eating al Fresco in the gorgeous gardens. Thank you.
Geordiehelen . 2018-05-14
MORE AT TripAdvisor
Fab place to stay when exploring Durham. We stayed here recently in one of the newly refurbished rooms. Great room, larger and smarter than we expected. From the minute we arrived to check in to the morning we left the staff were attentive, friendly and polite.
Susan O . 2018-05-12
MORE AT TripAdvisor
Went one Saturday night and was disappointed.
Petersun55 . 2018-04-27
MORE AT TripAdvisor
My brother brought my mother for lunch a week ago she was so impressed she booked a table for the family for Sunday lunch. 7 adults. The restaurant is lovely and wheelchair accessible. The service and food fantastic it was our waiters 1st day and he did a fantastic job. I have a citrus allergy and they couldn't have been more helpful. We all had starters and a main course and most of the group had a desert. There is a choice of a Sunday lunch and an extensive la carte menu. I had the Sunday lunch and it was perfect. Everyone enjoyed the meals and said they would come back again as there were many dishes on the menu we would like to try.
tc0 . 2018-04-16
MORE AT TripAdvisor
My husband and I stayed Friday and Saturday night of Easter Weekend. Thoroughly enjoyed our stay. Staff so welcoming and friendly. Room very cosy, food brilliant and location great. Dining room and bar lovely decorated. Felt so relaxed especially listening to the great music played in the background. We'll diffinately be back when the weather is warmer. Thanks again to you all for making our weekend so good.
katiesc00t . 2018-04-02
MORE AT TripAdvisor
Ate here for the first time last night with my husband after recommendation from friends. Very impressed on arrival as the inn is decorated beautifully, with lots of space. We both had the fishcakes to start which were fantastic! Service was good and the young waitress who served us was very helpful. I ordered pulled beef brisket from the specials menu for my main. It was so disappointing. The beef was beautifully cooked but everything else was tasteless. The mash seemed to be some kind of reconstituted, dried slop with zero taste and the red cabbage was also lacking any flavour. The whole dish was drowned in a watery, insipid gravy. My husband had a chicken curry which he said was nice but again it was absolutely swimming in sauce and the chicken was over cooked. We had two lovely bottles of pinot which made up for our disappointing mains. Other customers food looked lovely so we think we had just ordered the wrong things and for this reason we would eat here again.
dawnm_jones . 2018-02-18
MORE AT TripAdvisor
Similary restaurants in North East
5 Opinions
We visited this morning for coffee, cake and ice cream with the family. Gorgeous place, excellent food and very friendly staff who made us feel very welcome. Lots of measures in place re Covid - felt very clean and safe.
19 Opinions
We stopped while passing through the town wile visiting the area. Food is unique and delicious. Not your average pub grub. We had the mixed grill in their signature peanut and lime marinade. Absolutely delicious and tender. Never had anything quite like it!
197 Opinions
Three of use had an enjoy Sunday lunch, great friendly service, nice place with the staff looking after us, well. Food reasonably priced with excellent beef. We will back.
87 Opinions
Super place to eat and enjoy good company. Eaten here many times with small or large groups of family and friends.
25 Opinions
Ordered caramel waffle latte and a Chelsea bun for myself, my friend ordered a vegan coffee and cake, by the time we’d picked up our cakes my friends’ vegan coffee was ready and a queue of people had formed so we took a seat and waited, and waited and waited. So having seen so many customers come in and get their drinks instantly I went back to ask for my caramel waffle latte, first of all I was told it had already gone out and the assistant was kind of trying to ignore me as she just continued with more orders, then she snapped ok I’ll make another but she continued with other orders and as the next person she called returned to the counter with a coffee she’d had some time and been drinking, the Starbucks assistant took her cup and tried to pass it to me saying it must be mine! I was horrified and said I don’t want someone else’s coffee, it’s already been partially consumed and handled by another customer so not hygienic but also we’re in the middle of a pandemic. She made me wait a while then passed a cup, looking nothing like the caramel waffle latte on the posters and not knowing if she’d topped up the other cup I retired to the table where my friend had finished her coffee & cake alone, so I ate my then sad dry bun and as I was leaving spoke to a supervisor about the lack of customer service, care and food hygiene safety. I asked for the branch number snd name as I wanted to put in an official complaint but was told the web address would find them, the assistant would be spoken to about making me wait and given a card for a free drink. I’ve mailed the complaints department but 10 days later not heard a thing - we won’t be visiting starbucks anytime soon, I don’t think it’s safe!!!