The Kings Arms Restaurant in Christchurch - Phone Number, Reservations, Reviews

Attended Fawlty Towers Experience tonight. The enactors were fabulous, very entertaining, but the venue, service and food left a lot to be desired, very poor bar service and selection of wines. We would not attend another event at this location.

I had the privilege of spinning tunes at this exquisite venue for a wedding celebration, and I must say, the staff were exceptional! They went the extra mile to ensure the bride and groom, along with their guests, had an unforgettable experience. Their attention to detail and hospitality truly elevated the event. I wholeheartedly endorse this social venue for any wedding celebration, it's sure to be a memorable affair! Thank you so much Steven @picknmixx DJ

Lovely experience, couldn't fault at all, friendly staff working very hard for us all.

We went to the Michael Buble tribute act,Graham Oliver...there were a few of us.Brilliant night had by all

Great place to stay due to the location 😀 breakfast was amazing all at a reasonable price would definitely stay again

Attended a wedding and reception here. Stayed two nights and on the second night we had two extra fold up beds in our room for two young grandchildren (5 & 7 yrs) to join us. The staff couldn't have been more helpful and attentive both in respect of the wedding arrangements and the hotel service. The food was excellent throughout. I would have rated them five stars if there had been a more reasonable charge for small children at breakfast. The children were well looked after and made to feel special but in truth they eat like sparrows and that should be reflected in a sliding scale according to age. A minor point I know but I found it annoying. The rooms and wedding venue were brilliant. A lovely Pavilion for the cerimony, a private two storey building for the wedding breakfast and dancing/disco. In the centre of Christchurch with wonderful walks and scenery and history all around.

We has a suprise 80th birthday lunch for 16 adults on Saturday. Thank you to Chamane, Lauren and the team for all your efforts to make our Dad's day so memorable. The food was really good, everyone in the group said the same. We will definitely be back soon and can't recommend The King's Arms enough, especially how accomodating and efficient they where for a large group.

This is an amazing place to stay the staff are first class the rooms are beautiful and the service is the best I've ever received will certainly go back there

Met friends for early evening drinks.

Took a friend for lunch for her birthday. We ordered off the specials menu. My friend had pork and I had fillet of bream. Although the portions were not large they were sufficient, well cooked and extremely tasty. My friend had the cheese board and I had sticky toffee pudding. The service from the young waitress and who I think was the restaurant manager was very friendly and efficient. To finish the waitress bought out a plate decorated with the words “Happy Birthday” in chocolate with two macaroons. This was a lovely touch which my friend thought I had organised but it was a spontaneous gesture from the restaurant which was very much appreciated. We will come again,

Absolutely fantastic stay. The team couldn’t do enough for us! Service incredible and the food devine. A BIG thank you to Brian, Chantelle & Scott for looking after us. We’ve dined out at nearly every restaurant locally and have to say the Kings serve the Best roast!! Compliments to chef we will now be your regulars!!

This hotel was both beautiful and the mostly lovely vibe and feel to it . The rooms were stunning and warm and the hotel had the most beautiful decor . The staff were incredible , with outstanding attitude and nothing was to much trouble for any of us (22 of us in total) We were celebrating our Grandads 90th . We had such an incredible stay and the food was perfect . Many thanks . Tracey

Had a free drinks in here on Friday night. Place was busy and all cocktails were on point. Good quality drinks and I think we got one on happy hour price. Will be back soon.

Disappointed with the roast. food served just warm on cold plates, Bland flavour tough meat & reheated soggy potatoes. Small portions & over priced. Service very slow & understaffed When the waiter gave us the bill he said he hadn’t charged for the starters as a gesture of good will. The starters are part of the set menu. Overall poor experience so we would not recommend to family and friends.

The atmosphere was incredible with the mouth watering food just adds to the amazing experience. The staff were serving us the best experience ever. Thank you kings

Came in for cocktails on Saturday and was greeted by Scott! He was great. recommended some nice drinks for us to try and even though it was busy he kept me topped up. Popcorn bar snack was an added bonus. We'll be back next time we are in Christchurch.

Everything we tried was awesome, especially the starters and desserts taste amazing and are highly recommended. The ambience is breathtaking! Nice and cozy place to be with friends and family. Would definitely prefer visiting again in the future.

We were a bit disappointed about the lack of atmosphere for Christmas Day lunch. We pre ordered our food and it would have been helpful to have maybe had a copy on the table, as I had to search my emails to double check whilst the poor lady stood with 3 plates of food not knowing where to put them. I had the beef wellington which was very nice but the roast turkey didn’t look great. I think some of it was the yellow plates! Made it all look a bit anaemic. All of our crackers had the same joke in them. They could have spent a little more on them. The staff were all very helpful and I appreciate the fact that they were all working on Christmas Day to cook and serve for their diners, and I am grateful for not having to cook for one day!

Myself and a group of 24 friends recently had our Christmas Party at this establishment albeit in the Priory Hall section of the hotel . The venue came highly recommended for the quality of both the food and service. What a disappointment it turned out to be . The service was dreadful to say the least , no wine waiter for a start , which meant anyone wanting a drink of any kind had to proceed to the bar , which was downstairs. This meant that the starter course for those queuing up for drinks became cold ! When I asked a waiter what on earth was going on he just shrugged his shoulders . Then, to crown things off , the bar ran out of the only wine they had in ample supply , the house wine ! The bartender was totally inept not knowing if fresh supplies of wine ( any type of wine ) would arrive in time for the remainder of our meals . All of this happened after I had been assured at the time booking the event that the full wine list would be available . On top of this we endured nearly an hour between the 1st and 2nd course ! When I enquired why there was such a delay I was met once again with a shrug of the shoulders. It wasn't until the following day that I then also found out there had been a couple of incidents on our second table with one of the waiters when a couple of my friends complained about the poor quality of their meals and he was (allegedly) rude and somewhat sarcastic. We are a mature group and don't normally complain about things but in this case we do feel short changed by the Kings Arms and the lack of service on our special night out . I have emailed the events manager but her response is fairly lukewarm. Suffice to say it will be their loss as I doubt many of our party will consider this venue in the future.

I went to the Kings Arms Hotel last week and the menu wasn’t that exquisite.The duck confit wasn’t that what I was expected,it looks like more than a terrine to me,and a small portion as well.The chef should look up on Google and you will see what a REAL confit duck is,obviously made from the entire legs of the duck. For the main course I had beef and the gravy sauce wasn’t tasty at all,probably made from poor wine,the sauce meant to be flavourful but it wasn’t. And to finish the cheese platter wasn’t nice,the blue cheese was too old,you can see the colour of the cheese turn into grey which indicates the cheese stayed longer in the fridge in the kitchen.And to notice that the chutney was the same as for the entrée and dessert,no effort made from this. Surely this is the place to avoid for the connoisseur of good food like me.I would not coming back.Best of luck!

So disappointed, we have eaten here a couple of times , especially loved the Sunday roast But today the roast was very small ,very expensive for what you are given. Everyone’s roast looks the same so they must be cutting down on portion size, also you do not get any side vegetables like you used to. Just half a carrot ,half a parsnip shredded cabbage and two roast potatoes and a deflated Yorkshire pudding. Sad to say we will not be coming back and shall not recommend to friends.

We had our wedding at The Kings in June 2023. They made our dreams come true. They were professional and also kept a personal touch. Managed to always answer our e mails in a timely manner and accommodated anything we struggled with. The service was faultless and they went to a lot of effort to orchestrate it so we didn't see each other until walking down the aisle. They gave us an option of having the service only which made this affordable for us. We cannot thank them enough. Also, as a female only couple, we quite often feel out of place in wedding venues but at the Kings, we felt none of this. They seem to care about you and do what they can to give you your perfect wedding. We were also able to have our Dogs at the service, who were made to feel incredibly special! We LOVED the room and our guests ALL had a wonderful time. We cannot thank them enough.

I wouldn’t normally leave a bad review however, My experience today left a distaste in my mouth. As a local to the area we decided to look online at the set menu option that is advertised even on a Saturday at the kings Arms restaurant during lunchtime . I was told it wasn’t on a Saturday even though it’s advertised online. I was told that they had a problem before with this prior to our visit but hadn’t managed to change the website. The manager did adhere to giving us a set menu which was also differed than advertised but we decided to choose from the Ala carte menu instead. Starter sourdough bread with mushrooms was rather soggy, not much flavour. Then we ordered our mains moules and the pork. My mussels were of an inconsistent temperature, some much hotter on the outside than on the inside, i cant imagine it was made fresh. The sauce was runny like dishwasher. I didn’t finish this. Sadly the manager couldn’t be bothered to come out to speak to us. My husbands pork was dry and the fat wasn’t rendered it was just rubber fat. We decided to pay and leave with empty stomachs. Paying £60 for our lunch it isn’t a cheap option by any means . We were told by the extremely embarrassed waitress that the manager had told her to take off the service charge. No explanation nor sight from the manager either. Only explanation was that they had trainee chefs in.

This used to be my fav place for Sunday lunch - been going for years. However I visited today and I have to say that the portion sizes were mean - 1 slice of beef, 2 small potatoes, half a carrot and half a parsnip and a yorkshire pudding - £19. To add insult to injury - 12.5% service charge added to an already overpriced meal. £60 bill for 1 course each (there were 2 of us) and a soft drink. Whilst the food tasted good, it wasn't worth the money. Wont be returning!

I visited this restaurant for the Set Menu dinner. The website stated that this was "Available Monday to Thursday dinner and Friday and Saturday lunch". However when I was seated at 7.30 the waitress informed me that the Set Menu ceased at 7 p.m. On checking the website again there was no mention of time restrictions. I emailed the management, and the reply was the time was stated on the website and that it was MY error. I checked the Website again and the time was indeed added to the website AFTER my visit and email. Luckily I had PrintScreened the original which did NOT include the time restraint. I emailed the Management again stating that to suggest it was MY error was disingenuous. And INCLUDED the PrintScreen showing that the time was NOT mentioned. A member of the Management team then emailed me asking for my phone number to discuss 'why and how their the error occurred', which was certainly not my fault. A week later I'm still waiting! I suspect they are too busy checking their website. Whilst I accept that mistakes happen, the proper thing to do was apologise and that would have been acceptable. To imply it was my fault I find repulsive.

Underwhelming. Pre booked on strength of reviews, we had mushrooms and salt and pepper squid, mushrooms needed seasoning and squid was not really salty or peppery! Main course of moules just tasted of sage, however my burger was good. Service was good. On the whole a little disappointing.

I have tried unsuccessfully to book a table for lunch tomorrow (8th September) but the central telephone unit sends you round in circles and option 1 Restaurant option 2 Reservations option O all go unanswered. This was to celebrate the anniversary of our wedding and reception at Kings Arms in 1969. The first attempt was frustrated by an operator (who tried very hard to make contact with the Hotel) but failed , and who sadly had no knowledge of what was available and what was on offer on the A frame adverts currently outside the hotel. What a let down and utter shambles!

Be Absolutely amazing meals, staff are 5 star and made to feel very welcome. Lovely choice of menu also. Definitely be returning in the near future

We have been there a number of times -- The quality of the food and staff are high (though it might seem longer wait than should be between courses. The lunch/early dinner set menu 2 courses for £15 is exceptional value for this quality - you now may have to ask for it rather than been given it as the standard presentation of menus. Its a good ambiance and lovely setting.

Recently stayed in Christchurch for a couple of mid-week days and found the Kings Arms Harbour Hotel while looking for a place for an evening meal. The building is striking and adjacent to the river bridge just off the High Street. The ambience is great and the staff excellent .. polite, helpful without being overbearing. We took advantage of a 2 course meal offer for £15 ( 6pm - 7pm) and it was excellent in every way, the wine of very good quality and sensibly priced. If you are in the area it is a 'must' to visit them. We did not stay in the Hotel but I'm sure it is every bit as good as the Chef! Great to see a high class establishment with such a good business plan.

Wow! What a terrible first impression.. We wanted to pop in for a drink, we are local and new to the area. We went to the bar that was full of bar stools and went to sit down, it was 6:15 pm. We said can we sit here and the very rude bartender said don’t sit here as it will get busy. So why are there many bar stools there ? Wow. What a terrible experience, I can see why it’s 3 star! I would give it 1! The Venue looks good but it’s badly staffed.

We went for the set menu which in the past as been good value. Unfortunately this time my husband’s main course was almost inedible! He certainly made the wrong choice. The steak was over cooked, a disgrace - what was the chef thinking of! We did complain but the waiter didn’t really care! On the plus side my soufflé was as good as ever but there is a surcharge. We are locals but really believe we won’t be going back to the restaurant for a long time. Such a shame as we like the venue and ambiance.

Great value lunch. £15 for 2 courses. Free parking opposite the hotel. Friendly staff. Special mention to our waitress Chantelle, who was professional, attentive and nice to chat to. A great asset to the company.

We last ate at the King’s Arms about five or six years ago. As two of our party of four had to send our mains back to the kitchen because they were cold we weren’t impressed, and didn’t go back. However, we thought we’d give it another chance and booked a table for last Wednesday at 1.45. We arrived fifteen minutes early but were shown to a table. The restaurant was busy but not every table was occupied. We ordered our meal and some wine. The starter, popcorn chicken, and the wine arrived reasonably quickly. We waited for the starter crockery to be removed and our mains to arrive. And we waited. And waited. Other diners were arriving and being served their starters, and then served with their mains. Still no sign of our mains. My husband asked the waitress when we could expect our food and was told, with no apology, “It’s on its way”. Which it patently obviously wasn’t. It was such a long wait that a very kind lady at the next table told the waitress , who had come to enquire if their meals were alright, that we were still waiting for our mains whilst she and her partner had come in after us and had their starters and mains delivered before us. After waiting even longer we decided to just pay for our starter and wine and leave. When my husband went to pay, at 3.15, and explain that we were leaving because it was unacceptable to be waiting that amount of time to be served, not only was he not offered any discount by way of an apology or compensation but he was actually asked if he wanted to leave a service charge!! Unbloodybelievable!!

I have only been to The Kings Arms Christchurch. The first time about 5 years ago was in the evening. The service was slow as was the food and when it at last arrived it was cold. When it came back it looked as though it had been given a quick burst in the microwave. Complaints were made and apologies were plentiful but no offer to reduce the price as compensation. Today we went for lunch. The order was taken within 5 minutes of arriving and the water and wine arrived quickly. The starter arrived after about 30 minutes and then after the first request about our food delay, no one came back to us. A second request was made about 90 minutes after arrival. Again no one seemed to know where our food was. I asked for the bill to pay for the wine and starter. Again many apologies no offer of compensation and the piss taking de resistance, I was asked if I wanted to add a service charge to the bill. The restaurant manager was apparently not available to comment.

Not welcoming, we noticed there was a duplicate cocktail at different prices. When we asked the waiter said the cheaper one was wrong so told us to order something else. We said surely you have to honour it. He was extremely rude. I then asked...

Underwhelming. Poor customer service. Only visited the bar for cocktails. Waiter was rude, dismissive, pricing inconsistency on cocktail menu was pointed out. Waiter suggested we choose something, refused to honour lower price. Asked the mixologist to over -spice a Bloody Mary with Tabasco so it...

Simply came in for some coffees on New Year’s Day in the morning and were the only customers in the entire place. We had to order at the bar as none of the 3x staff on duty came to us (fine) however we waited 20minutes...

Made to wait for our table for 40mins, told to sit in the corner of the Lounge Bar and left alone with no Staff checking or updating us. Eventually We had to go up and ask that We could be seated. At the table We...

Food good, service slow. Had the twice cooked soufflé (amazing) and lemon sole (good) but overall let down by very slow service. Took 2.5 hours to have two courses and when came to dessert restaurant was empty so decided to leave. Shame as if service...

We enjoyed a celebratory lunch for 10 people. Extremely good value menu. Two courses for £15 three for £20. Lovely food. Staff were really good and the surroundings are lovely. Would highly recommend.

We eat here in many weeks and the food is always lovely and beautifully served at reasonable prices. Good selection of dishes on a la carte menu & usually a lighter menu too. Good ambieance and friendly staff.

We were staying at the hotel and read great reviews about the restaurant. We were not disappointed! The food was very good with a varied menu. Staff were very friendly and helpful. Breakfast also very good !

popped into this town centre hotel restaurant for a quick lunch. Great food and friendly efficient service - chicken with prawns and a lobster bisque was really excellent.

The £15 two course lunch menu at the King's arms has excellent choices including gluten free options as I have coeliac disease. The food was excellent, as was the service & the restaurant is very comfortable.

I used to be a regular her for many years visiting 2 or 3 times a week however, moved away just before Covid, i have now moved back and thought i would visit my old haunt! As we used to love the cocktail bar where...

We were warmly welcomed , and shown to our table. The dining room is light, airy and very pleasantly decorated. The menu was full of tasty choices, and we were very happy with what we had : a delicious but not a heavy meal. We...

We have just returned from a three day break in Ringwood and whilst there we had a meal at the Kings Arms in Christchurch, it was excellent! the food was lovely and the staff were top notch, they really do go the extra mile to...

Not sure why we overlooked this restaurant previously. Really good quality and value for money two course lunch today. Lovely environment and super table service. Definitely no more expensive than the pubs and restaurants nearby. Will visit again.

Absolutely lovely staff, great ambience, well priced and to die for Sunday Roast. I would definitely recommend this place without any doubt and its our go to place for Sunday lunch. Staff are extremely helpful and venue is lovely and you can walk it out...

Dined with my hubby in the hotel restaurant whilst on holiday in the area. We chose the 3 course set menu which was very good value at less than £25 per person. Cheese souffle, mackerel, pork belly and desserts - all excellent and accompanied by...

The team at the Kings Arms helped create such a wonderful birthday for my Mums 60th surprise celebrations. Everything was first class. Chris was attentive and the food was lovely, the room was beautiful and every staff member we came in contact with were an...

Excellent stay as always. Friendly professional staff, always made to feel so welcome. Nothing too much trouble. Restaurant extremely good, staff friendly & attentive. Good choice on menu, especially local fish dishes. Lovely bar serving the best Espresso Martini! Special thanks to Tomas, Leszek &...

Enjoyed a meal for 2 on Friday during our holiday in Christchurch. I cannot fault the staff, the decor, the seating was not too close to other diners and the food arrived hot, fresh and well presented...however, staff a little too attentive to the point...

We reserved a table for a lunchtime treat, and were impressed as soon as we entered the hotel. The staff were all very friendly and pleasant and really couldn’t do enough to make us feel welcome. They appeared to actually enjoy being in their place...

For my daughters 21st birthday we went to the Kings Arms Hotel in Christchurch yesterday for lunch. The food was so beautiful both in taste & presentation and the service was excellent. Lovely decor & ambience ⭐️⭐️⭐️⭐️⭐️

Super accommodating staff tonight. I went out for a meal with Family and enjoyed a delightful meal with great service. Sadly the customer on a table behinf, knocked his glass of red wine over my shirt and jacket, after seeing this the staff remained very...

We only called in for a coffee but felt we ought to say well done and thank you. Service and quality on the money and the way the restaurant is set up and the welcome is genuine made us feel this was quality. Location is...

We have lunch regularly at the Kings. The staff are friendly and welcoming and the food is excellent, served properly with waiter/ress service. Today's offer was excellent value. Nice ambience. bar available and accommodation if needed. Central position in Christchurch. At present there is a...

We lunch regularly at Kings and are never disappointed. Friendly and welcoming staff with proper service. Excellent food served nicely and choice of large A la Carte menu and the shorter Market Menu. Often there are specials as well. Food sourced locally where possible Bar...

Kings restaurant is our favourite place for the Sunday lunch. The new chef has changed the menu and it’s worth the Michelin star! So delicious! The restaurant staff is super attentive. We love coming back here every time we back in Christchurch.

I went to the Kings Arms Hotel for my birthday celebration with my family and was treated to such an amazing lunch. I was greeted by Leszek and Dean who made us very welcome, then we were looked after by Olivia and Kam who kept...

The kings hotel restaurant never fails to impress. I travel from afar to dine there as I used to live in the area. We dined there today and the team couldn’t do enough for us. Service is top notch as is the food. We had...

I along with friends have been at this hotel several times before and have enjoyed it. Tonight several of us went there for drinks, after spending a few pound behind the bar one of our friends left her cocktail at the bar where we were...

We have just spent three days at the kings for my birthday, once again the staff were exceptional, Leszek, Jan, Cam, Matt, Julian , and all the restaurant staff really went above and beyond to make our stay exceptional! We were made to feel a...

As part of the harbour group I was expecting a level of service. They did that god awful thing when they take ur order with out writing it down, after 20-25 mins they brought the wrong drinks. I ordered dirty martinis and they brought a...

Food lovers as always only last time it was running on a reduced menu which I do understand. Only there are certain dishes I like to order when I come here . When booking this time when phoning to book asked and was told no...

I went to the restaurant with a group of ladies for our Christmas get together which we have been doing for the last 5 years , We were all so disappointed in the food and service , as we had booked over a month ago...

We went for the Christmas Party menu and it was very good value at £21.50. We had a couple of gripes about the food. The grains and greens salad didn’t have any honey dressing and was a bit dry. I checked the menu afterwards so...

We booked a table for 20 people for a Christmas Lunch yesterday . We all wanted to say a big thank you to the Front of House Team for looking after us so well, and to the Kitchen Team for producing a lovely tasty 3...

We had a really fabulous early dinner at the Kings on 13 October. We took my mother, her two sisters all aged in their late 80's/early 90's, my daughter and her fiancée. It could have been a little challenging for the staff, but nothing was...

We had cocktails before our meal all ok then went to our table starters were fine we asked bread the first supplied was stale with no butter this was taken away and two slices of white bread arrived we again complained and were told that...

We had four breakfasts during our hotel stay which were excellent. We had dinner on our first night and must say given the quality rating of the hotel restaurant to being disappointed. We bith had a superb cheese soufle, my wife then mac cheese and...

Staff awful! Never smiled once and messed up the bills. Sardines on toast and salad, app,e crumble and ice cream and a glass of wine (£11.00, disgraceful)! £29.00 my friends bill, for what was really a snack off the market menu. The place has been...

It was medium busy when we came, but understaffed. The manager was berating the bar staff for not mixing drinks quickly enough but never bothered to actually help. When we asked for our bill it included a discretionary service charge of 10% - for 2...

I stayed here for 2 nights on my own ,and had a lovely time, the staff were really friendly and very attentive, and the food was absolutely amazing. I had the Lamb Rump, fondant potato with chicory purée. A fantastic combination of flavours

We enjoyed a double birthday Sunday lunch and received a royal reception as well as a delicious Sunday lunch. This was followed by more pampering plus cake and charm from all the staff. Highly recommended !

We visitied quite late on a Friday evening and was served and ate quickly. the Food was lovely and we had a selection of different things around the table. Would visit again, hopefully for not such a quick pitstop visit as the bar and environment...

The evening started well when our lovely waitress, Mia, gave us our menus and mentioned the set menu between 6 and 7pm. We weren't aware of this and, having seen the set menu, we opted for the very reasonably priced 3-course option. My wife and...

We normally come here for dinner, but thought we would have Sunday lunch here for a change. It’s a beautiful light airy restaurant with friendly and helpful staff. The food is absolutely delicious. I had Alex’s Twice Baked Cheese Soufflé. No surprise as it’s a...

The staff made me feel very welcomed. They were polite and very smartly dressed. The food was excellent and the chef even adapted a dish for me. I was very impressed. The restaurant and toilets were spotlessly clean. Also there were small bottles of sanitiser...

Excellent lunch and excellent service,Hendricks Prawn Cocktail and the venison hit the spot. Good varied menu.

Called in around 3pm for lunch, before we entered we were advised we could only order sandwiches or pizza which was fine. Very, very safe covid check in (NHS track and trace, a manual form,temperature check, sanitizer and sanitizer on every table). Food was excellent....

We went for afternoon tea on Sunday to use vouchers that had been given to us as a birthday gifts during lockdown. We initially had a very nice waitress who was really smiley and attentive. We asked her what afternoon tea option we could have...

Absolutely Fabulous. Fantastic food, the staff friendly, helpful without being obtrusive. Alex’s twice baked Cheese Soufflé a must. Excellent value and felt really safe. Temperature taken on arrival and hand sanitiser on every table. Everything perfect during these challenging times.

whilst staying at The Kings, myself and my husband enjoyed an evening meal in the restaurant. The service was good and the food also. My husband had the Lamb which was excellent and i enjoyed the Tandoori chicken curry.

Fabulous evening anniversary meal. The staff were professional, smart and attentive. Great service. Relaxing atmosphere. Food was delicious. Than you We will be back

Excellent in every way. Staff in visors. Hand sanitiser on all tables. Spotlessly clean. Food excellent as usual. You really cannot fault this restaurant.

My wife and I enjoyed 2 fantastic nights at the Harbour Kings Arms Hotel in Christchurch. The hotel is beautifully located and immaculately presented, the food was great and the cocktails were delicious and made by a truly knowledgeable and skilled bar man whose talents...

Received fantastic service from Leszek. He always seemed to be around, very helpful and pleasant, such a happy guy. He even helped us with parking, he made it a great place to stay. Food is tremendous too.

We arrived saturday evening for drinks and dinner, Tomas and his team looked after us from start to finish and made the evening out fantastic, nothing was a problem from mixing a cocktail not on the menu, to first class service at dinner. My wife...

My partner and I went for evening meal, and were,t disappointed. From the moment we walked in, the service was wonderful. The waiter was very friendly, expalined the specials, and was pleased with our wine choice. We both had the Plaice, which was on the...

Wow what a lush place to stay, rooms spacious and well equipped, a dressing table with a socket for hairdryer and lighting! Lovely bathroom with The White Company complimentary products, tea, coffee and biscuits! All of the staff without exception were friendly and accommodating, a...

We went as a group of friends celebrating a birthday, having booked last minute we hadn't realised it was launch night for the refurbishment and new cocktail menu but that didn't make a difference on our part. The lounge area is comfortable and welcoming and...

Four of us went for Sunday lunch and we weren’t disappointed. We all had roast beef which was delicious. The waiting staff were very good, particularly Reena. We will return!

The Kings Arms is a boutique hotel and a really good one at that. Our room was lovely with comfy beds and the breakfast was very good. The staff were all so friendly and couldn’t do enough for you and seemed able to cope with any request made by guests (and we heard quite a few!). We’d certainly stay here again when we next visit Christchurch and will hope that we can try the restaurant which we were assured by some local people that we talked to is also top notch.

The Kings Arms (in my opinion) has always had potential. We have attended two weddings there, which have been amazing. However, we have tried the restaurant and bar a few times and the food, service and atmosphere have left us a bit underwhelmed.We discovered that they had undergone refurbishment and decided to visit again. The new refurbished restaurant is beautiful - we were really impressed. Sadly the bar is still being refurbished, so we didn't get to see that.It all feels much more fresh and modern. Unfortunately, I can't say the same about the food or service, which feels like it hasn't caught up (hence the average score). The food was OK but felt like the same menu as you'd get at the Upper Deck in the Harbour Hotel. A bit old fashioned and nothing new or different. And the service was a bit stiff and varied from being in-your-face to having to wave your hands around for attention.That all being said; we'll definitely give it another go when the bar re-opens. Otherwise, the refurbished Smugglers (down the road) is worth a visit.

We visited the newly refurbished Kings Arms last night and thoroughly enjoyed our evening. The restaurant now as a high quality feel rather than bistro with very comfortable seating where you are happy to spend several hours relaxing with friends. I would recommend trying the popcorn chicken as pre dinner nibbles. The menu is more bistro than A la carte but all dishes are priced accordingly and reasonable with traditional favourites such a liver and mash, fish and chips, burgers plus chicken and prawns in lobster sauce with sticky toffee pudding for dessert.Service was very good with smiling staff and our waitress Mia very attentive and knowledgable.

The newly refurbished Restaurant and Bar give a contemporary atmosphere, with subtle lighting and friendly staff, Jan was lovely. Our meal started with our first course of a beautiful cheese soufflé and then I had stone bass with clams and spinach with a lovely sauce. My husband had hand of Pork served with roasted root vegetables and creamy mash, delicious! We did not have a sweet but they had a lovely choice. We had a lovely evening and will be back as soon as we are able. Thank you.

The restaurant is currently encamped in the events suite. But this really was not an issue (we had been informed prior to our stay at the hotel) the service was superb and the food as ever cooked with skill. The Stone Bass excellent. Breakfast was very good, offering choice and was well presented. Excellent full English (Bacon perfectly cooked - and the mushrooms were delicious).