The Kanteen in Barnet

Dreadful service, rude management, appalling customer service and overpriced. Was made to feel invisible (or irrelevant) Avoid!

The restaurant made us feel very unwelcome. We arrived there 45 minutes before they changed over to their dinner menu. At first they didn’t want to give us a table but then the manager said we could stay but had to be out before 7pm. They did not show us to a table so we chose one - the waitress pulled a face because we happened to have chosen a table already laid for dinner - but obviously we didn’t know that. They made us feel like we were a nuisance . Clearly we will never go back.

The best food, and service. I had a nice evening with my family, food was very delicious. Staff was very helpful and nice smiling. I recommended with pleasure I will come back to the Kanteen.

This is my favourite restaurant. It ticks all the boxes. To begin with, it's easy to park. The food is consistently good. Extensive menu covers for lots of preferences. Staff here are attentive and are nice and very friendly. The location has its benefits being in Brent Cross Shopping Centre. For me it's local and the restaurant is spacious with a vibrant atmosphere. Prices are very reasonable and it competes attractively with all the other kosher places in the surrounding areas.

Top place. Great service.and very good customer service. The place is clean and pleasant. We will definitely will come back.

I was at this restaurant with my friend and we had both our babies with us. The kids were hungry so we started feeding them their food (we had with us) before we ordered however 5 mins later we were told feeding the babies their food wasn’t permitted as it is a Kosher restaurant. We were baffled as we had both never been to a restaurant that said no to babies eating their own food! Even after explaining the baby food is vegetarian the waitress persisted with the restaurant policy. We had to leave the restaurant with the babies still wearing their bibs so we could continue feeding them elsewhere. Completely appalled at this establishment.

Arrived for lunch as a family of 4. We were seated promptly, but then forgotten about for 20 mins. I wouldn’t mind too much, but in the meantime, several other tables arrived and had their orders taken. We waved at the servers several times, but it wasn’t until going to the counter to speak with them directly that I was told they would ‘come soon’. 5 minutes later, a rude waitress took our order - without any apology. Another rude waitress shouted at me and told me to wait when asking for water. Once our order was placed, the kids received their juices promptly - accompanied by plastic straws (we didn’t request these, so I am sure this is against the law in 2023). No cutlery was given - completely ignored by the server when I requested it. Hats off to the chefs though - they do a good job. The food that did arrive (they missed my husband’s order) was excellent. Will not be visiting again.

Met a friend here for late lunch. They suggested the Pad Thai. First time I have ever has it served with wheat noodles rather than flat rice noodles. Menu said it was spicy- didn't happen!

Very conveniently located. Offering dining with shopping outside of Israel, a rare experience! Enjoyed the tomato and rice soup.

The food was good. The atmosphere was alright. But the issue I had was with 9 members of staff seemingly standing by the till and looking really unimpressed. It wasn’t very welcoming. No check back - the woman just stood by the table with no sort of interaction. It was odd. It was quite expensive too for the experience we had. Didn’t mind paying the cost for the food.

To be truthfull I was so disappointed with this place I had to put this review in. Was there with my mother who is 90 and uses a buggy, when we arrived what little staff available were concentrating looking at the customers inside and not looking outside of people wanted help at their table's. Once we had managed to get some help in sitting outside the lady said she would get somebody to help with our order, after approx 10 mins a young man came out with a bottle of luke worm tape water and cutlery, no pad or pen to take our order, he then disappeared and another gentleman arrived with a pen and pad to take our order. The falafel and humus I ordered was discussting, the falafel was overcooked and dry inside, obviously bought in and frozen, the humus was absolutely tastless, how they have the front to serve this I don't know. The latkas are not only small in size, they have made them to look like onion bhagis but the latkas are also vertically tastless, no seasoning at all. Now the lady who could not take our order could make the bill and take payment from us. Please get your staff to look not just inside of the restaurant but also outside as you have tables outside as well, you need to change your supplier of falafel and humus or make your own,also the latkas eed to be changed in design a d taste.

They were busy so service was very slow but there is no forgiving the poor quality of the food. I ordered the Jumbo potato with tuna. Certainly it was a large undercooked potato but the tuna serving was so small that it barely covered the potato. We had waited nearly 35 minutes for this offering. Prices are ridiculously high for what is served. NEVER AGAIN.

This establishment is worth a visit. Halla bread is second to none and is baked on the premises. The service is fantastic and always with a smile. When in Brent Cross it’s a must visit, and they have restaurant but not tried as yet, but soon will.

Really great place to pop into in the middle of shopping to go and have a snack that's kosher and local

Visited for the first time today and will not bother returning. Took quite some time to have our order taken, my husband wanted a Salmon & Cream Cheese Bagel only to be told there was no cream cheese and the only substitute was butter!! Our drinks arrived and they were incorrect so had to be sent back. Eventually our food arrived and my skinny mushroom pizza was rather insipid to say the least and barely any mushrooms on it. The atmosphere was very noisy, the waiting staff seemed to be rushing round with no particular purpose. It was generally quite chaotic and to top it all the toilets were closed due to being out of order. It wasn't exactly cheap and we will not be returning.

I visited this restaurant with a friend for lunch. It took over half an hour before someone finally came to take our order, despite having asked various waitresses several times. I had a toasted avocado sandwich on brown bread because they had run out of ciabatta bread. When the sandwich turned up it was cold and the bread was only partially toasted and felt stale. It wasn’t as if the restaurant was that busy at the time we were there. I certainly wouldn’t go again. Fortunately there are lots of other restaurants to choose from in Brent X.

food is ok but overpriced. the staff will tell you themselves that they are constantly short staffed and therefore cannot serve you in a timely manner. they deliberately avoid eye contact so you cannot get their attention. perhaps the owners think they have a captive...

We eat here often and it is always superb. Incredibly busy at peak-shopping or after-school times, the waitresses are rushed off their feet all the time, but somehow manage to stay friendly and helpful all the time. We always have a few specific requests and...

I was so disappointed when my omelette come without anything on it, this is first time ever I having a plain omelette in my life! And nobody tell me the filling need order separately, on the shop wall menu it shows £6.50 and this one...

Went with family the service was quick and everything was tasty and the kids menu was very reasonable Would recommend this place especially during your busy shopping

I took my grandson for lunch today and was simply amazed at the prices. Jumbo size jacket potato with a filling £11 !!! Gougons and chips £16. With the added tip the bill was nearly £30. Simply poor value for lunch and I would not...

My wife and I ate here last night. I have a very good pizza and wife had a salad with salmon which she liked. Would not reccomend the chips unless you salt then(I can't have that much salt)or put ketchup on them. All in all...

They have this notion of serving mushy peas in a thumb size ramekin. Tell us something; what is the point of it? Either serve a wholesome side dish with the fish and chips or get rid of this mockery addition of mushy peas on the...

The meal was hot, delicious and a large serving. The restaurant appeared to be popular with ladies who lunch. Went there with family to celebrate a wedding anniversary. Another time, I might . consider sharing a main course with my wife. I noticed some other...

The food is very good but not cheap. Very good service. The ice coffee is excellent. Have been here many times. In the last two weeks they have changed their menu.

Lovely restaurant with an extensive menu, child friendly and welcoming. The restaurant appeared to be short staffed and so it was a little chaotic over lunch and in the school holidays, but service was still with a smile The avocado smash was delicious, the filled...

Well presented and very home made hotel standard food. Nice staff Newly renovated Clean tidy Dairy fish menu no meat here Will visit again

A kosher restaurant in the Brent Cross Shopping Mall with a really comprehensive milky menu was well received and consequently is always busy particularly with young mums and their buggies. We didn’t have to wait long to be seated and handed menus with so many...

Well, I have to say that I love this place, more so when it is not really busy because the service isn't the best but the menu is varied, with tempting choices for a vegetarian. It is always one of our first stops when we...

Went for a family lunch Food and menu choices great Were kept forever before we were served Food came in droves and drabs Definitely won’t be back any time soon

Been there several times. Was looking for something different when we stumbled across the Resturant. Been 2 times and have not been disappointed.

The food here is great and the helpings are generous but the service is really average. It gets so busy at lunchtime and staff just ignore those waiting. As a visitor to London I was amazed at how people are willing to just stand and...

...overpriced, underwhelming and awful service - and the place wasn't even that busy when we were there (mid-morning). Previous visits have been better but (apart from the company!) this one was disappointing. We won't be be rushing back.

We were staggered by the pricing - £10.95 for a toastie with a little bowl of salad! The toasties tasted ok but were very dry and only one person's salad bowl had dressing on it. As there's not much kosher choice in the shopping centre,...

This place is a bit overpriced for a shopping centre but then the food is kosher. Not very big so often crowded inside. The food is good and worth a try .

Came with family We ordered 5 different menus and we were served within 10 minutes Quick friendly service and very clean The food was delicious as always Would highly recommend this kosher restaurant and has a very big choice in their menu plus a special...

the service is extremely bad. The staff ignores you and is very grumpy.The food is ok but nothing special

Great for breakfast or lunch - generous and tasty options such as eggs, smoked salmon or salads etc.

Seven of us descended on the waitresses in this lovely clean, modern restaurant located in Brent Cross Shopping Centre. Talking up a storm it took us a while before ordering, but once we did the meals were served correctly and in a timely manner. The...

Food was average and quite pricey... Ordered mushroom pizza - not very nice and left most of it on my plate ( had a strange taste and very bland) first time ever that i've not liked a pizza Eggs benedict were ok - Overall was...

My husband & I enjoyed not only the friendly & entertaining staff but also the incredible kosher food...the bread is especially delicious!

Look no further than the aubergine melanzane for starters followed by the sea bass fillets - I have had this two times running now and usually in a restaurant am always keen to try new.. but when what you've had is that good its hard...

I'm a Kanteen fan - there's one locally to where I live which prompted me to try Brent Cross for lunch. Food was terrible - poorly cooked and served cold. Whilst it has to be expected that a restaurant in a Mall will be exceptionally...

Even though Kanteen has no kosher competition in Brent Cross the food is good. Wide selection of dairy and fish meals, snacks and desserts. My Buckrarebit was delicious and really too much - but I managed to finish it. My son's Shashuka was equally good....

Good kosher food- not cheap but similar price to other kosher establishments in the area. A bit crowded but that is to be expected in a shopping mall in NW London.

We met up for lunch our two childs who live in London we the boys had fish and chips the ladies had fancy poached eggs on toasted beagles .we all enjoyed what we had .would go back again .

Went for a late lunch with family The place is clean and the service was quick. Within 8 minutes we were all served delicious hot tasty food Will highly recommend this place during a shopping spree to bx or even just for a meal out,...

kanteen is a very tasty restaurant with a nice variety of kosher food in the midst of shopping. however, as a frequent visitor, one thing puts me off. the unfriendly staff are a little rude, unhelpful,and not willing to fulfill the customers needs.. but, i...

For a change, my grandson had a pasta dish, which was expensive for what it was (we did not want the whole "childrens' meal deal". We chose the mushroom pasta for him which whilst overflowing with mushrooms, was far too salty for a young child...

I had an tingling in my mind while shopping the other day ... I wanted a Waffle .... So we strolled over to Kanteen on our way out of The Centre .... We choose to sit outside the restaurant there are bench style chairs in...

Food is good overall, have had fish and chips , other fish dishes well cooked and served prompty. english breakfast nicely done as well. Location is tucked a bit out of the way and there is brisk business always here.

We were staying at the Holiday Inn Express across the road to Brent Cross for a short break. After looking on line for places to eat nearby, Kanteen caught my eye and after reading reviews thought that we would give it a try. We arrived...

Conveniently situated in Brent Cross shopping centre for lunch Tomato and rice soup starter followed by Huevos Rancheros Very filling

Staff are not nice and slow, food over priced for the quality. I had a jacket potato and my friend had a pene . Both dry , pene with almost no sauce, same cheapness goes for the potato, no butter and no cheese at all....

Enjoyed lunch here, it was busy. The meals were tasty, generous, the service good and wait person friendly and efficient. Would recommend for lunch or snack.

(It's wonderful to be able to enjoy a Kosher snack or meal while shopping in Brent Cross. It's a bustling and busy cafe, with a varied menu, a modern and clean feel, and polite staff. The food is pretty average, though. I was about to...

The dairy style restaurant serves very tasty food and a unique selection, always enjoyable ifn spite of being noisy

i have reviewed Kanteen in Bushey Heath and do like the service which is exemplary but BX is another story. I went with a friend last Friday and the service was diabolical. One young girl (foreign) came over and gave us menus which was OK...

I used to go to your restaurant as you had a wonderful dessert called "Kanteen Special" which has been taken off the menu. I found the dessert very reasonable and our family shared it on several occasions. Lunch time is too busy after 3 pm...

Great place to have lunch before or after and even in between shopping. Kosher milchic with great choice of breakfasts, bagels, salads, fish all served Israeli style, there are Thai options as well as vegetarian. The noise level is very high and although the service...

We ate lunch on a chilly Thursday. The menu is extensive deli-style; there is lots of choice. It is kosher and fish/dairy only (no meat) so very suitable for vegetarians. I had a buck rarebit - two slices of toasted cheese with two perfectly poached...

Bit like a club with too many members where everyone knows each other but no one know you. Always a line to get in so be prepared to wait a little. Tables close together but it doesn't matter because people talk to friends and relatives...

Kosher restaurant serving milky dishes. Huge portions, always freshly prepared and delicious. I go back time and again. It can be very very noisy and full of people socialising and saying hello across tables to their brother's aunts sister etc, but good fun and good...

If you are really hungry and ready to face very large portions, this the place! Service is fast, noise level is high, the place is clean, waitresses are efficient. Quality of food is good, but do not expect haute cuisine. Excellent place for lunch, the...