Based on 308 opinions finded in 2 websites
Based on 308 opinions finded in 2 websites
Nº 252 in 599 in Solihull
Opinions
Super friendly waitress. Courteous service and good food.
Maximilian Nagel . 2024-10-24
MORE AT Google
I had a very pleasant evening at The Jade Wok. We went there to celebrate my grandparents birthday (which the staff also very nicely celebrated with us). The service was excellent, and the staff were very friendly. We have gone many times, and it's amazing every time! Highly recommend.
JamesssXD . 2024-10-20
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We had a wonderful meal at Jade Wok. Highlights were the soft shell crab and Cantonese sea bass which we highly recommend. The service was excellent, our waitress was extremely friendly. Excellent local restaurant, highly recommend it!
nadia shaw . 2024-10-12
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I recently had a very pleasant evening at Jade Wok! The Chinese food here is truly delicious, with every dish full of authentic flavors. They even offered complimentary prawn crackers when we sat down, which was a lovely touch. The service was excellent, and the staff were very friendly, making the dining experience even better. Jade Wok is definitely my top recommendation in Solihull, and if you love Chinese food, this is a must-visit place!
Hazel Grande . 2024-10-06
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A beautiful local Chinese restaurant, with a top chef and special dishes available. Super friendly service throughout the evening, and complimentary prawn crackers. Starters and sides are perfect for mix and match dishes. Top Chinese Restaurant in Solihull!
Joshua Towell . 2024-10-04
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Clean excellent food service with a smile Always welcoming make you feel almost like home "
Mohammed Khan . 2024-09-01
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As 2 Couples we ordered set menu D which you would think would give us 12 pancakes so we all get 4 each..No. Ok so we query and are told they come in orders of 10...so you have to buy another 10... obviously we didn't. Food was varied and well prepared but the pancakes left a bad taste. As others reviews drinks are way overpriced...shame as once the what feels like compulsory service charge is added the bill was not a pleasant shock. Won't be rushing back
Stephen Wearing . 2024-08-04
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Horrible smell to the beef, the crispy chicken was just a load of what appeared to be shredded carrots, if I had of sat down inside the Jade Wok for a sit down meal I would have walked straight out. Will never use again
Sara . 2024-07-21
MORE AT Just Eat
The best ribs ever ! Service and friendliness was great I had sizzling chicken Cantonese style which was lovely. Not as busy as it used to be back in the day . There isn’t a Chinese restaurant anywhere that you can take your own drinks I think it would be a great idea to have one ! Business would boom !
Julie Newell . 2024-07-21
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food is usually very good, but they might cancel your order for no reason and not bother telling you!
Marc . 2024-07-13
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All the food were too salty, nothing spacial
Kay . 2024-06-23
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This is a nice Chinese. Had deliveries from here to dorridge three times in the last 6 weeks and it’s decent. Only criticism is the sweet & sour seems a bit too sweet but still tasty and overall very nice. It’s great to have a decent Chinese delivering to Dorridge to be fair.
Helen . 2024-06-18
MORE AT Just Eat
Food was very disappointing, we ordered the half duck which was served to us very dry. The other two dishes were also dry even after having to replace one dish. Service was terrible. We didn't even have 5 minutes to digest our food before been given the bill and charging us the service charge then straight after we were told there closing and to leave. The staff were bringing out their food to eat which looked more fresh then what ours looked so clearly served us low quality standards. Won't be returning here.
Guru Singh . 2024-05-31
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Lovely restaurant discreet efficient sevice one of Birminghams better Chinese will definitely return
eric Sandford . 2024-05-14
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Lovely food from the Jade wok as always. Fast delivery and hot!
Frances . 2024-05-04
MORE AT Just Eat
Great staff and great service. Good was excellent as was the drink. Greeted warmly on arrival. Good atmosphere with the restaurant. Will call again.
Richard Hall . 2024-04-12
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Delicious meals, best quality can’t recommend them enough.
Susan . 2024-04-07
MORE AT Just Eat
It was my first time to come to the UK and I ordered a set menu for three people, a bowl of mushroom soup and a pot of tea. It tasted good! The portion size was enough, but I didn't have enough idea of the prices here. Three people ate for 98.6 pounds. Is it considered high?
Burnice Hsu . 2024-03-31
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The food is very tasty, the staff were all very friendly and accommodating... we were 3 adults and kids and they made us all feel very welcome. We'll be back for Punkys. Thanks :)))
Mike . 2024-03-30
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Some of the food was ok but sweet and sour king prawn dish only had 4 prawns
Nick . 2024-03-29
MORE AT Just Eat
Great food as usual, restaurant standards rather than takeaway standards. The sauce included for the lemon chicken has a proper lemon taste, rather than just being vinegar and sugar.
Hiroo . 2024-02-28
MORE AT Just Eat
Food was very nice but the service wasn't very unprofessional and waited far too long go order out food, although people who came in after us got served before us.
Lynsey . 2024-02-18
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Went for a meal with a friend been many times before the food was Luke warm and bland very expensive for what we had and unfortunately won’t return
Sally Hill . 2024-02-10
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Really comfortable restaurant where to eat delicious Chinese food. Service can be a little problematic because they don't speak much English, but otherwise it's a lovely cosy place!
Oscar . 2024-01-23
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Booked a table , forced to move to another table that was not accessible. Awful embarrassing experience
andrew walker . 2024-01-20
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Fantastic quality food and good choice of wines. Completely full at 7pm on NYE and great atmosphere! Well done all at The Jade Wok.
Paul Madden . 2024-01-02
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Excellent service beautiful food A great choice of authentic Chinese plus lot of dishes loved by most people They do have a set menu for a great price and very willing to change we had beautiful sea food Service was outstanding felt like we where returning friends Hospitality was outstanding This will be a restaurant I will take family & friends to You must give it a try We only stumbled on it as we was seeing Peter pan at the NEC
Lorriane Anderson . 2023-12-29
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Home food delivery appalling. Noodles were burnt, & prawn crackers were stale. They put the phone down on me when tried to complain. Will NOT be using them again.
Louis Reddington . 2023-12-28
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Ordered a takeaway after passing by the staff were very friendly and helpful, the place was very clean and cosy inside,the food was lovely the best I've had in a long time .
Kimberley Maclennan . 2023-12-27
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Fantastic service and really tasty food, will definitely visit again!
Claire Purbhoo . 2023-12-16
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This restaurant was a lovely surprise. We came for the Sunday buffet as a spur of the moment thing. Hadn’t been before but will definitely go again. The restaurant was clean and tidy. The hostess was friendly and welcoming. The food was beautiful and plenty of it. We had a fantastic experience
Scott Wilkins . 2023-12-10
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Had a delivery from Uber, I have to say the food is first class, the special chow mein was superb as were the battered prawns whole meal & the curry were the best thank you
Christine Patty . 2023-12-09
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Tenders are very friends and food is pretty good:) recommend the salt and pepper prawns x
Tash Edmonds . 2023-12-01
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Down in Solihull for work, travelled from North East, called in to see if they did take out, lovely place, food absolutely delicious definitely worth a visit ❤️
Tracey Bowden . 2023-11-21
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Had a very nice evening here food was lovely and the staff were very friendly and the service was very good.
Glenda Livesey . 2023-11-19
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We went here last night for the first time as we are not local. Service was fantastic, he really made us laugh. The food was very good and the menu has plenty of choice, including the classics. We had special curry, special rice, beef chow mein, chicken and cashew nuts, chips, beers and baileys. All were delicious. Would definitely eat there again and would happily get take out food from here. Would recommend this as a good option for restaurants in the local area. Thank you!
Lex Healy . 2023-11-14
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First time eating here- food was amazing and so well priced and the team were so lovely! Will definitely be returning
Elizabeth Owens . 2023-11-13
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Disappointed with our takeaway last night. Ordered it for delivery and it took 1h 25mins to arrive, the food was cold when it did eventually arrive and some of the order was missing. We normally order for collection and it's amazing, so not sure how it was so different.
Megan Prince . 2023-11-12
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Good food , nice, clean and calm environment. Very professional staff 👏 Surely will be back soon.
Anthony Ojiako (Baron XL) . 2023-11-10
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Enjoyed a 2 course meal with friends, the portion sizes are reasonable compared to other Chinese restaurants. Nice interior and decor. Recommended.
Steve Woodhull . 2023-11-04
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Superb atmosphere, really friendly, helpful staff, prompt service, good value for money, food was sublime, salt and pepper ribs were unbelievable, can't recommend enough, love it
Dean Gauntlett . 2023-10-08
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Absolutely great staff and great food
Alex Mcnairn . 2023-09-23
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Amazing food. Lovely staff. Service was great. Recommend a visit here for fresh tasty dishes 👍
Katherine Huxtable . 2023-09-21
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老板很热情,饭菜的量很足,味道也非常好。没想到在英国能吃到这么好的中国菜。推荐给在英国的华人以及任何想要尝试正宗中餐的人。
王旭哲 . 2023-09-12
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Today (27 Aug) we came and tried the Sunday Buffet. It was £19.9per person plus service charge. Yet there were so many dishes to choose. And I highly recommended the sesame prawn toast as well as the fried mixed vegetables. In total we have tried a total of 15 dishes and they were all prepared on order, you must give a try. We went to celebrate Father's Day today as there was no table available last week. All the dishes were delicious and very Cantonese flavour, we enjoyed the food and service very much. There were around 10 tables and you are recommended to book in advance. The owner mentioned that the menu is a little different between Monday to Thursday and Friday to Sunday. Maybe we will go there again later to learn about the difference.
NIGHT LO . 2023-08-27
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We eat out quite a bit and by far this is our new go to Chinese restaurant. We eat here on a weekly basis as the food is excellent. We've never experienced a bad meal here. The staff are lovely and Will accommodate any of your needs regarding your food. The resturant is clean and is at an excellent standard. Highly recommend!
Aaron Floyd . 2023-08-27
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Came here on a Sunday night. Clean, calm place with great service and tasty food. Not greasy and quick service.
Aishwarya Shroff . 2023-08-06
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We really enjoyed the Sunday buffet it was excellent value the freshly cooked food was delicious the service was really good friendly informative & helpful Thank you Michael you helped to make our lunch a delightful experience. The decor is tasteful calm and inviting Such good value we will definitely return and recommend it to our friends .
Dianne Pitman . 2023-07-25
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Love food and very good service. Highly recommend this place.
H Liu . 2023-07-23
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Not impressed with them adding service charges. I think service should be up to the customer to decide what to leave as a tip .
Carlo Carnevale . 2023-07-22
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Eating in was great. The food off the menu seemed better value than the buffet. Batter on prawns and pineapple was light and crispy
Kerrie Redfern . 2023-07-20
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Food was delicious, hot,fresh and tasty. Service was very good too.
Zoe Potter . 2023-07-19
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An enjoyable meal with attentive service and good quality food. Definitely recommend.
Michael Jenkins . 2023-07-14
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Came to Birmingham for a weekend trip and went of this place based on reviews. The food from here had no flavour, genuinely and the rice and Singapore noodles was too oily. Felt ripped off to be honest.
Haf . 2023-06-26
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10/10 Iv had several home deliveries from jade wok now & every time it’s spot on, excellent 👌 dishes cooked to perfection. Tammie
Tammie Wilson . 2023-06-23
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Great food that's all l need to say
Bill Marchant . 2023-06-15
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Sunday buffet is great value for money and I would recommend the chicken wings, sesame prawn toast and hot and sour soup!!
J H (Boyboy) . 2023-05-29
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Never go here again slow and unprefsanall food below standard whats going on this was amazing in its day
H GCCLub . 2023-05-22
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兩星俾環境同個蛋炒飯 性價比唔太高,叫左個香橙烤鴨、沙嗲海鮮煲、蝦餃一籠、一個蛋炒飯同一壺茶就接近一人£25(加埋一) 同一價錢到市區Chinese Quarter 可食到性價比高啲同authentic 啲既野食 最失望係個香橙烤鴨,鴨肉非常乾身,唔知係炸到咩地步咁,羶味幾重,個醬好似橙汁squash 溝出嚟嘅😂滿心期待既我表示無奈,我好enjoy 食個幾塊橙既🙉 蝦餃正常貨色但蒸出黎兩粒黐埋一齊,連擺靚少少都冇🙂我諗應該係雪得太耐冰到硬哂分唔開?? 沙嗲海鮮煲都係靠個醬,中式沙嗲偏鹹個隻,正常味道,份量ok 但感覺兩者好分離,醬還醬,海鮮還海鮮。 蛋炒飯係好抵讚,炒得夠乾身同鑊氣十足,勁香🥚 我諗可能係我揀啲餸揀得唔好🙂店員態度幾好既☺️不過個owner 就…ummmmmmmmm
Vincent C. . 2023-05-21
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This place used to be amazing for eat in and takeaway. Sadly just ordered close to £80 of takeaway and it was poor. I’m annoyed at the reputation built previously it’s destroying, the quality of the food and now they’ve lost a regular customer. Takeaways rely on word of mouth, good recommendations and of course repeat customers keep coming back because you know what you’re getting. They haven’t worked out that EVERY SINGLE dish prepared and cooked fresh and good portions with quality you can charge a premium and people WILL pay it because they know every single time it’ll be great rather than hit or miss. Jade Wok could be synonymous with the best Chinese takeout for miles around.
Henry Singh . 2023-05-21
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This establishment has gone down hill. We have used this restaurant on and off for over 15 years and I will never return. We had to experience all the staff taking a break and eating in the restaurant area to the detrement of our service. When we complained about being ignored we were told that they were entitled to a break. We asked for the bill despite having only having starters from the buffet which was below parr and was charged full price. I run a business within the hospitality area and would never down tools to the detriment of my customers. What a shame because this was a restaurant that I have recommended to people on numerous occasions over the years.
Stephen Tasker . 2023-05-14
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Clean, friendly and great food reasonably priced.
Steve Towers . 2023-05-13
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We had a take out, food was very tasty. It could just have been a bit warmer.
Tanya Shand . 2023-05-01
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Excellent all round best Chinese meal had in a very long time.polite and very friendly staff.
Alan Price . 2023-04-29
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Very tasty chow mean, beans and pork. Good, fast service, and reasonable prices
Randy Burke . 2023-04-29
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Best meal I've had in a very long time. Service exceptional, food piping hot and delicious. Generous portions. Will definitely be back
Wanita Wright . 2023-04-10
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Didn't want to seat a bloke on his own for a single table because they could get two people on it. I was shocked because the place was empty. I guess the owners live in hope
Martin Harris . 2023-03-06
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Very pleasant restaurant, Food was not greasy and was served very quickly. I had the soft shell crab as a special and loved it. Only critique to give was that the food wasn't particularly hot and the chips were over done but other than that it was great food a lovely meal and staff were very welcoming.
Helsteeds . 2023-03-01
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Wenn Sie in Solihull einmal echt Chinesisch essen gehen wollen, dann ist The Jade Wok der richtige Ort. Hervorragendes, echt chinesisches Essen, Gerichte, die man sonst nirgends auf der Speisekarte findet, ausgezeichneter Service und ein Geschäftsführer, der Entertainer -Qualitäten hat! Preis-Leistungsverhältnis super
Ariane Kuck . 2023-02-25
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By far the best Chinese we have ever had. From start to finish the service and food was impeccable. The food was fresh, delicious and incredibly tasty. Paul provided the most personal and polite service and spent quality time with his customers to ensure they were given the best service possible. We will 1000% be returning whenever we come back to Solihull! Thanks again for the incredible food and truly unforgettable service.
Rebecca Neal . 2023-01-16
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Had a lovely meal tonight. Food was lovely and quick and service was fantastic!
Demitra Coulson . 2022-12-29
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Best Chinese food I've ever had.
Louise Bugden . 2022-12-24
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Delicious food. Great lunchtime menu which is really good value and decent dishes on there!
Catherine Marriott . 2022-12-17
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Thank you Paul and team we had a lovely meal today and singing happy birthday for my dads 86 birthday was wonderful and the Chinese family we met that had come from Hong Kong what a lovely family we had a lovely afternoon in your Restuarant thank you so much one happy 86 year old dad x
Claire Burroughs . 2022-11-13
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Tasty food and lovely friendly staff!
Ben Griffin . 2022-11-13
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We found a hair (very disgusting) in the dish we ordered , and the only thing they did was taking the dish away and said they have punished the cook... I don't think they can ensure the hygiene and the service. Be careful about your health eating here. And you have no where to park.
C X . 2022-11-02
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This Chinese, is amazing,food is always great. Staff, polite and friendly
Tina Green . 2022-10-29
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I was in Solihull recently for work commitments where my colleague and I came across this restaurant when looking for a dining establishment. I am so glad we called in. This is a gem of a place where the staff were welcoming, accommodating and pleasant. The tables, chairs, condiments and cutlery etc were very clean. Our meal was quickly served, hot and tasty. I loved spending time in this eatery and will definitely call again when I am back. Keep up the good standard.
Mystery Tea Drinker . 2022-10-24
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Great food.. Lovely Staff. Paul was very helpful and friendly. Booked for a joint birthday dinner. Would recommend, we will be definitely be back soon.
Stephanie Wattis . 2022-10-21
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Amazing food, happy atmosphere made all the better having the frenetic Paul in attendance keeping watch and checking everyone is happy with their food . A great experience all round
Josephine Winters . 2022-10-02
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Great food. Staff welcoming. Would recommend
Kerry Mayo . 2022-09-17
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The food was nice but unfortunately the customer service was not the best. It was our first time visiting this restaurant and there was a clear difference with how they treated their regular customers compared to how we were treated. The staff was standoffish and they took orders from people who had came in the restaurant after us before they took ours. They served me a drink that had strange looking bits in it and when I questioned it I felt like I was being fobbed off. Don’t think I will be returning to be honest.
tyra celine . 2022-08-29
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Delicious food, great price, and even better service. Paul went above and beyond not only with our table but the large table of 15-20 people next to us. Next time we come around the area we will definitely be back.
Lydia M . 2022-08-27
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Keep giving this restaurant the benefit of the doubt because we have been coming here for years and the food although expensive was very nice. However recently the restaurant and especially the service has really gone down hill. We came a while back in the evening and even though we were the only customers the service was so slow that we missed the last bus home and had to get a taxi. However the food was nice so went again for the Sunday buffet, which we have done many times before and though very expensive we enjoy. This time we were the only people in there again and they tried to charge us twice for drinks. If it had been busy I might have understood the mix up, but no one else in there. The final straw was Sunday when we decided to go to the buffet again. I cannot say how poor the service was. We ordered various items from the menu, part of our order was plonked on the table on stone cold plates with no interaction from the waiter. Waited for the rest to come, with our food going cold, we asked about the other dishes and a very rude waitress just shrugged. Eventually bought the rest of the food out, but again the waiter dumped it on the table without even looking at us. Salt and pepper chicken tasted old and stringy, everything went cold quickly because it was served on stone cold plates. The only time the waiter spoke us and was anywhere near friendly was when we payed the bill and he had the cheek to ask if we wanted to add a tip to the bill. The only tip I would give them is to treat your customers better when they are paying your grossly inflated prices. Never again
Christine Lightning . 2022-08-25
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"fabulous dining experience" This beautifully presented restaurant has great food and Paul our host is one in a million, him and his team were fantastic.
Phillip Smith . 2022-08-21
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We’ve been eating at this restaurant for a couple of months now. The food gets better every time we attend. The staff are so friendly and welcoming, they can’t do enough for you. The place is very clean and has a lovely atmosphere. We would definitely recommend this place.
neil brady . 2022-08-16
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Absolutely brilliant, so attentive to your needs,brilliant service. Exellent food so reasonably priced. Will be back 100%
Yvonne Morgan . 2022-08-04
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Very tasty food at a reasonable price. Good portion size. Nice range of drinks. Staff very helpful and friendly. Highly recommended and we will definitely be back.
Keith Cordon . 2022-07-26
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Excellent quality food & service. Best Chinese restaurant we have found in Solihull.
Elaine Hughes . 2022-07-25
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We visited the restaurant on Saturday evening and we were welcomed by Paul and his team. The restaurant was beautiful and had a nice atmosphere. The food was served quickly and was excellent quality. We had a lovely visit. Thank you.
Paul Bishop . 2022-06-18
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Lovely food,very friendly staff
Peter Lee . 2022-06-11
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I have visited this restaurant twice now whilst at a trade show locally. We have had a fantastic experience both times. I have to make a special mention to Paul who provided exceptional service and entertained our group. He couldn't have done any more for us. The food was fabulous and good quality and Paul helped to select the best dishes to suit our large group. Would highly recommend.
Gemma Dries . 2022-06-09
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Great food, perfect service and friendly staff. Certainly we will call again when we are in the area.
B Gee . 2022-06-07
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5 of us came over for lunch just like to thank the staff and the service was brilliant and the food was really good great value 🥘🍻
Stephen Miller . 2022-06-05
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The Jade Wok gave us an amazing experience last night: wonderful food, calm environment and hilarious riffs from Paul.
R . 2022-06-04
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Excellent Chinese! Winded up here by accident on a Sunday and used the Buffet offer - can't fault the food, everything was very delicious and the wine was lovely. Very welcoming staff, a clean and neat place, small touches everywhere, even the loos. Brilliant, will definitely come back.
Red Shining . 2022-05-16
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Staff were great Quality of food poor, especially for the prices charged.
Jay Parmar . 2022-05-03
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Had take way for family of four on 25th April 2022 . Said delivery be 45 mins but food turn up in 15 mins ( no way they cooked it fresh it must of been heated up ) Sweet and sour was disgusting , sickly sweet and hardly any chicken. Lemon chicken was dry and not nice. Three of us have upset Stomachs-since eating the food!!! Such a shame as restaurant used to be a nice place but not now. Waste of money and disappointing Bday dinner. Didn’t bother to complain just won’t go again.
susette . 2022-04-28
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Really tasty food that was served quickly and efficiently! Definitely recommend.
Rose Ainsworth . 2022-04-06
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The food and service was excellent will be back
Everton R Morgan . 2022-03-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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11 Opinions
Love this place, should have a michelin star. Nice little canope's before your starter and desert which you don't expect as it doesn't say on the menu. Staff are very friendly, nice atmosphere and the food is incredible for the price. Shame this place doesn't get busy, maybe it is because of the location and being a hotel, this place should be thriving
737 Opinions
so i came here twice today DON'T YOU JUDGE ME at 10am DON'T YOU DARE JUDGE ME and 9pm and the staff both times in vastly different situations were courteous, kind, friendly (shout out to justin and oliver), and understanding of my autistic ass (and of customers whose number had been called again and again by which time i would have lost my smile). it's also likely - only time 5 guys can claim this - the cheapest burger on site and delicious! just... so good!