The Ivy in City of London, Westminster

Loveley festive atmosphere good service food delicious great evening

Outstanding food and service. One of the best Ivory Restaurants

Lovely dinning experience for my sons birthday. Waiter service was impeccable, very professional and friendly. Felt we had privacy in the seating layout but could still be part of the atmosphere. Food was delicious. Front desk a bit chaotic and a bottle neck for customers coming and going. This wasn’t the best first impression. Staff however were very polite. Toilets need a bit of TLC looked a bit tired and toilet doors had dirty finger marks on them. Easy to fix.

All three courses were superb… a massive step up on Ivy Brasserie which we’ve all become so familiar with. The house champagne wasn’t great at £94 but a £55 beaujolais was excellent value. Lovely evening.

We love the ivy , it’s as simple as that . Great food and atmosphere always

The hostess was rude and that was a turn off right from the beginning. The food was alright, not the best but not the worst. The bathrooms were absolutely filthy.

Food and ambiance was really great Our waiter was a bit disorganised but perfectly amiable But overall it was a great evening

We would like to thank Gerry who made our evening so enjoyable. The food was delicious, but his service was impeccable and he was charming. Thank you Gerry.

The food was excellent and the waiter was really good BUT (i) we had booked for 6.30 and our table was not ready at that time and we had to wait a good 20 minutes before being seated, (ii) the restaurant was busy and it took a long time for the food to arrive, and then (iii) a manager came and told us that we would not have time for coffee after our desert because we "would not have time". We felt we were being hustled out of the restaurant, even though any time shortage relating to the booking was entirely the restaurant's fault. We will go again to this restaurant, but their behaviour rather spoiled the end part of what was actually a very good meal.

Very enjoyable evening- Christmas menu was excellent and our waiter was first rate!

Wonderful evening. First class service and food. Highly recommended.

Toller Service, nettes Ambiente und sehr gutes Essen.

Good vibe Not much noise Kind but sometimes distracted by other customers during busy time I wish I had the gravy for shepers pie separately but had no choice because a staff already poured without asking me. I could not finish because it was too salty for me. Other than that, I recommend this place !

The receptionist (who looked like the head because was telling the others what to do) was not very pleasant. For a place where you spend an average of £300 for a dinner, I would expect to at least have a welcoming experience. The starters took 40min to arrive but I was not even bothered because the waiter was amazing but we were genuinely surprised that the first thing that you experience is someone looking at you in a bad way and talking to you like she doing you a favour. It would be fantastic if someone could have a conversation with her and explain that customers go there to spend money and that she’s supposed to provide the service customers expect her to provide

On arrival we were told we didn’t have a booking. When it was established we had and they had made a mistake, we were told to go to the bar. No other words and everyone was surprised at how dismissive and curt the lady on the desk was and made the whole party feel like an inconvenience. It doesn’t matter about the rest of the visit because all our guests spoke about was the reception they received.

Food was excellent, service was pretty terrible. Since we’re not from the UK, we wanted to give them the benefit of the doubt on service issues. However, no matter what country it’s odd to be left sitting there ignored for 30 minutes without any offer of refresh of drinks or water. They seemed to be happy to spend time on tables near us who just arrived and ignored us. Enjoyed the cheese soufflé, steak, mushroom risotto, and desserts were also good. Our server was just not attentive.

Lovely people and ambience - always KLM's and attentive- food was good - the fish and steaks are expensive- but generally a lovely place to eat .

Always a pleasure - sat at the bar. Ow my favourite place inside.

Bar seating is wonderful. Please provide assistance to the amazing bartender - she was great whilst taking care of approx. 30 covers

The food was quite good but there was no bread available for a long and that spoiled the whole dinner. It should not have occurred.

This was our 2nd visit and again excellent experience, with great food and waitress, a very enjoyable visit.

Superb food and service. Lovely atmosphere, we will be returning. Highly recommended

A lovely ambience, music is there in the background and allows for conversation. Attentive service throughout. Food was delicious and presented well. We were a little early but were accommodated at the bar so we could order a drink while waiting. A lovely evening.

Our favourite Ivy♥️♥️ !!! Thank you for all!! See you again soon

Wow, fabulous experience from start to finish. Brilliant service and absolutely fantastic food. The perfect way to celebrate a birthday. We had the beef wellington to share, it was cooked perfectly and served perfectly too! Thank you, we will be back!

Loved it.. don’t go to the Ivy and think it’s “posh” it’s good food and service with “feel good” menu. Special mention to the service staff, Paulina and the short haired waitress. Creme brûlée needs to be in a ramekin and a crunchy top, not flat and sugary with a blow torch.. everything else is good.. see you soon.

Fabulous! Well worth a visit for the food and the ambience.

We thought we’d try the ‘original’ Ivy as it’s been a while since we’ve been. First impression was a bit off putting. It used to be that as you approached the entrance the doorman would greet you with a cheery welcome as he opened the door. We were greeted with ‘can I help you?’ It was an off putting kind of welcome. Other than that, the food and service were good. The bar seating was a bit draughty (aircon blowing in your neck) but it was ok.

Everything about it fabulous. Food immense. Waiter’s superb!

The dining experience was very nice, and we had time to chat without feeling rushed. The waiter was very attentive. The food was lovely, we had the set menu. It was lovely to dine in the "original" Ivy.

Excellent restaurant with its iconic and beautiful stained glass windows. Had the twice baked cheese soufflé as my starter and it was absolutely perfect. The Ivy chocolate bombe was another highlight. We were both vegetarian and thought the options were decent (vegetarian mains were not amazing but fine and could be better for the price as they were basically priced similarly to the meat dishes) Service mainly great though the doorman was generally nowhere to be seen which was a shame when we arrived and left. But altogether a lovely restaurant.

Good as usual great festive menu but food was slow on all courses.

Excellent as usual service and food incredible Dual birthday celebation

Lovely meal , great service & special snowman Xmas desert!

Excellent restaurant in the heart of London serving traditional British food with a contemporary twist.

Good ambience and all staff were welcoming and attentive. Having ordered from the vegetarian menu it was a shock to receive the chicken equivalent, unbeknown to us. Unfortunately this ruined our meal - it's the first time my wife has ever eaten meat in our life.

Perfect English experience, I have never been disappointed.

Shocked that our server tried to upsell us twice. Once was to get us to scan a QR code to book a table at one of the franchise restaurants. The other time was to try and sell us a snowman Christmas tree bauble. I thought this was unbelievable and not what I would expect from The Ivy …. Massive drop in standards I’m sorry to say…

Wonderful ambience, great service and food was delicious. We had the cheese soufflé, butternut squash soup to start, Goose and Turkey Shepherds Pie, haddock and chips and risotto for our main courses. Friendly service and we were in and out in an hour and a half, in time for a theatre matinee at 2pm.

Timeless. Great service. Great food and a lovely atmosphere.

It was great experience the staff were lovely and helpful

The three course menu offered a wide variety of tasty creations. My colleagues and were thoroughly delighted. Having turkey and goose in the shepherds pie was clever and well executed.

What a fabulous restaurant to dine. Attentive service, beautiful Art Deco decor and delicious meals were had by all of our party of 5. The kitchen were able to cater for my allergies no problem. (I had the Sea Bass which tasted delicious). Will return!

This place is a must go if you are in London because it has great British cuisine and options for everyone! The staff was incredible and the atmosphere makes you feel at home.

Our first visit, very impressed. Food delicious and very well presented. Service was faultless, staff very friendly and attentive.

It is our 25th visit to THE Ivy (west street will always be the only Ivy) in the last 20 years or so. We’ve not been let down once. Today the service and food was brilliant as always. Can’t wait to go back.

I tried the breakfast...a classic, first-class British restaurant...it was wonderful and I will return to it

If you love all things entertainment then this venue is for you. Glamour without the pompous attitude. Absolutely delightful.

Lovely meal, great service, toilets smelt divine! Really lovely session for my birthday

Fortunate enough to have been here many times over the years. What is not to love, it’s perfect!

The whole experience was excellent, the service, the food and in such beautiful surroundings.

Did not disappoint, lovely food and great service.

Service outstanding I had the arancini which was dry and claggy, some of the worst I’ve ever had. Also the Malaysian curry was bang average, lacked spice and heat. Steak was fabulous, as was the sea bream.

We had a great Saturday evening at the Ivy West Street. The Festive Set Menu provided some nice choices including a deliciously rich version of The Ivy’s legendary Shepherd’s Pie made with goose and turkey. If I had a slight niggle it would be that the turkey ballotine chosen by 2 of us was rather dry. Service for both drinks and food was excellent and we were not placed under any time pressure. Although we hadn’t flagged it as an occasion in the booking, the maitre d’ asked if we were celebrating anything and produced a plate of truffles with a chocolate “happy birthday” piping at the end of our meal. A thoroughly enjoyable treat.

Shame as it usually so reliable here. Ordered the Shepherds pie the sides weren’t ‘posted’ apparently by way of explanation, so didn’t make it until out shepherds pie was lukewarm. Very disappointing.

an institution in london! every ivy restaurant has its own charm!

Beautiful art deco style restaurant with a very diverse menu. Staff are friendly although a bit rushed. We very much enjoyed our food and the whole ambiance. Definitely recommended!

Excellent staff and food. The atmosphere is relaxed and informal

Great food and lovely atmosphere. Definitely worth a visit !

Amazing experience! Staff was impeccable and food and ambience were great.

Ivy's fish pie is fantastic. Service is impeccable. Great place for a weekend lunch or a special night out.

Wonderful as always but you can't be in a hurry (we weren't). If I could give 4.5 I would.

Wife's birthday meal - excellent service and friendly staff right from entry through to our great waitress.

You know it’s going to be great at the Ivy 😀😀😀😀😀😀😀

I would like to say thank you for our late lunch today.. Our waiter Paul was excellent! Fun and so tentative looking after 9 ladies is no easy feat! I don’t recall our wonderful waitress name! So so sorry, but hopefully you will! Table today 2 to 2.30’ The reception ladies, all of them and Carolina thank you for saving my beautiful handbag and the door man! Kitchen, the food was as I remember! Perfect. Truffles on fries superb. My husband and friends have eaten at the Ivy since the early days. It was a pleasure to return today! It did not disappoint and it hasn’t changed like so many restaurants have and it has retained it that original era and charm, great food great service and all in all us ladies who have known each other for 60 years had a wonderful time! Thank you and merry Christmas 🎄 We will now return as soon as possible. Gratitude 🙏

The original Ivy for many years has been our go to when celebrating. I have been concerned that with all the new openings across the UK that the brand may be diluted. I was right! The menu is the same here as other Ivy restaurants making it pointless travelling into London, may as well try something else rather than what has become a chain restaurant. Food was OK although over seasoned. Service was good but not exceptional as it once was.

The Ivy at West Street was wonderful, from arriving to have the door opened and a proper welcome, can we take your coats. Seated with menu's. Food was excellent staff great I cannot give sufficient praise.

Just a superb restaurant very happy

Thank you so much I met a friend today whom I hadn’t seen for years so it was a special occasion. We were given a nice table, the service was great and food really delicious. We both had the apple endive and Stilton salad followed by the Ivy burger. Completely enjoyed it all.

Had the shepherds pie it was amazing service was good although they pushed a lot of expensive things on us which was a shame.

Great atmosphere and the restaurant itself is very nice. The food is very average, just big chain restaurant dishes. The waiting staff were nice but unable to get an order correct. Out of seven dishes, six were wrong. Wrong sides on all dishes, two stakes never received the sauces that were ordered but charged. One steak ordered well done once cut was running with blood which made the diner feel so ill she never ate, the steak was taken off the bill but not the sides although one of these was also incorrect. Quite honestly, if it had not been a family meal, we would have left without paying or eating. The waitress was very apologetic and offered us a free sweet for the table or a round of drinks but still did not take off all the incorrect items from the bill. I could not challenge this as I was not the one paying but felt the whole experience was dreadful. Unfortunately, we have a voucher for The Ivy but are now reluctant to use. Not the experience they advertise, and I'm sure there are many better and less expensive restaurants in the area you should check out first.

Great place. Friendly and efficient staff, lovely food, nice ambiance and good location.

A bit of a rocky start, our table wasn’t ready when we arrived so we were directed to get a drink at the bar, no problem, we waited 13 minutes at the bar and and didn’t get served, then we were taken to our table where we ordered drinks and waited a further 15 minutes for them to arrive, so were still drinking our aperetifs and finishing our bread when our starters arrived. They had also run out of the beef Sunday lunch by 1.45pm when Sunday lunch service is until 4pm. Having said all that, after the rocky start we had a fabulous meal, the food was hot and very tasty, our waiters were lovely, funny and charming and we weren’t rushed in the slightest, overall a lovely meal which made up for the beginning. I’ve been to The Ivy many times and today’s hiccup won’t stop me going back, it’s still a lovely treat.

Family lunch for 7. Food superb, service excellent all in a relaxed quality setting. Would definitely return.

impeccable all around; was my dinner break between Harry Potter and The Cursed Child parts 1 and 2...

Chic English brasserie, friendly and attentive service. A good evening in this beautiful place

Excellent! Great food, service, and vibe. It was a fun girl’s night having drinks and apps.

Absolutely wonderful food, very friendly staff. One of the best meals I’ve had in a long time.

Excellent food and service . Lovely ambience . Beautifully decorated outside for Christmas

Always fabulous. And the shepherds pie is the best.

Great food, great service and decent wine list. Never disappoints.

I have dined at The Ivy several times and have never had a poor experience. However, last night was far different than any prior experience. The doorman was rude for a start. The individuals At the front were pleasant until I heard the other say, “for one” in a condescending tone. I was seated at a table for Two, and asked could I sit at the bar instead. My thought was, why should they waste a table for two? There were exactly four people at the bar, but the person seating me, “had to go check.” The whole experience was so unwelcoming that I have no desire to ever return.

Needed a good place to have dinnef before headingonto the theatre. Had the a la carte menu. A wide range of dishes . Hard was so good and well . Came across this as a choibd. Hotel was gorgeous, the resturant beauti ful A lovely relaxed atmosphere. Thefood was served quickly and plentiful, and the presentaion of each dish excellent. Staff were perfectly presented , knowledgeable about the dishes on the menu

Genial en especial Nelson que nos atendió muy bien. La comida y los postres buenos. El ambiente y la zona única. Recomiendo el establecimiento en Soho

The Ivy was such a beautiful and great experience. Our server Ramona was alert, professional and knowledgeable about the menu. I would highly recommend coming if you’re in the area.

Somewhat underwhelming and reception staff unwelcoming

Pre theatre supper- arrived early but table was ready. Food and service was excellent as always. Very relaxed but with a great buzz about the place. Favourite spot for supper or a celebratory lunch or dinner.

Celebrated my husbands 60th birthday and had a delicious meal in this beautiful restaurant with welcoming and friendly atmosphere. Minor issue which was sorted quickly and with no fuss. Marie Ann really understands excellent customer service.

“We had by far the most beautiful tea time experience. For just £10.75, two of us enjoyed two pots of tea and four scones—absolutely delicious! The ambiance was lovely, and the service was even better. We can only recommend this place! We’re still impressed by the wonderfully traditional English atmosphere.”

Glamourous harking back to earlier days, the service and ambiance are top tier. I had the Sunday roast beef lunch and I loved it. I mentioned that I had a food allergy and the captain was very helpful. All in all a wonderful and memorable experience!

Celebrated my 21st Birthday here. Wanted to give a special thanks to Radoslav who offered an amazing service. He was very attentive and kind, always made sure glasses were filled and came around to ask if we needed anything. Service was immaculate as soon as we entered we were welcomed in with a very positive and accommodating energy. Even when we left the gentleman at the door helped me put on my jacket. Had an amazing time celebrating at The Ivy.

I recently dined at Ivy Restaurant and was truly impressed! The ambiance was chic and inviting, making it perfect for both casual and special occasions. The menu offers a delightful variety of dishes, each beautifully presented and bursting with flavor. The staff was attentive and friendly, ensuring our dining experience was top-notch. I highly recommend Ivy Restaurant to anyone looking for a memorable meal in an elegant setting. I can't wait to return!

Terrible slow service cold food unfriendly 45 min wait when restaurant quiet at 4

Second time for us to eat here and it was as great as the first. Everyone is so friendly and welcoming. I laughed when our waiter referred to my broccoli as trees. One slight hiccup in my cocktail but it was soon rectified by a really rather dishing maitre d. If you are going to visit The Ivy, this is the one with it all.

Always a pleasure to dine here, however on this occasion the service was non-existent to start with. After half an hour, we ordered our first drinks from the bar, but afterwards the table service picked up. It wouldn’t normally be an issue, assuming that our table wasn’t required for other diners in their specified timeframe, however we had a theatre booking and so dessert wasn’t really an option! Nevertheless, delicious and very enjoyable.

A brilliant evening. Wow, highly recommend to everyone.

This Restaurant is simply the BEST We are regular visitors & we will always look forward to our next visit

For some reason the service was very slow this time but overall the restaurant is amazing

it would great experience to have classic dinner. love to come back to try different menu.

Great place for a special occasion or in my case a dinner with clients. Great atmosphere, great service and great food.