The Ivy on the Square in Edinburgh, City of

5 4 3 2 1 4.4 (3,456) Reviews All Service Meal Price service charge74 afternoon tea60 shepherd's pie30 bill30 +6 Sort by Most relevant Newest Highest Lowest jane fairnie (Janee) Local Guide·40 reviews·18 photos Dine in | Other | £50–60 We were so very disappointed by our afternoon tea experience today (17th Dec). Although I'd booked for afternoon tea the staff were unaware and presented us with A La Carte menus. When the food arrived it was quite theatrically presented …More Alejandro (AlejOpinion) Local Guide·377 reviews·2143 photos 4 months ago Dine in | Other | £30–40 From the moment I walked in, I was captivated by the beautiful decor and elegant ambiance. The Ivy exudes a timeless charm that perfectly complements the indulgent experience of afternoon tea. …More Video 1 in review by Alejandro (AlejOpinion) Photo 2 in review by Alejandro (AlejOpinion) Scone Photo 4 in review by Alejandro (AlejOpinion)+8 The Ivy On The Square Edinburgh (owner) 4 months ago We sincerely thank you for the positive review, and look forward to seeing you again soon! Alfie Seddon Local Guide·9 reviews·150 photos a week ago New The service here is excellent. The food in particular the lobster linguine was also amazing. It's in a prime location in the heart of Edinburgh so was full when I went. Booking in advance is a must therefore! …More Photo 1 in review by Alfie Seddon Photo 2 in review by Alfie Seddon Photo 3 in review by Alfie Seddon Photo 4 in review by Alfie Seddon The Ivy On The Square Edinburgh (owner) a week ago Hi Alfie, thank you so much for the positive review! Storm Parlour Local Guide·48 reviews·89 photos a week ago New Dine in | Dinner | £40–50 Absolutely beautiful place to eat, second time now and this time we had an evening meal, service was impeccable and food was to die for- would recommend this to anyone visiting Edinburgh. I’ve also had breakfast once which was also a delight! …More Photo 1 in review by Storm Parlour Photo 2 in review by Storm Parlour Photo 3 in review by Storm Parlour Photo 4 in review by Storm Parlour+2 The Ivy On The Square Edinburgh (owner) a week ago Hi Storm Parlour, thank you so much for the positive review! jane fairnie (Janee) Local Guide·40 reviews·18 photos a minute ago New Dine in | Other | £50–60 We were so very disappointed by our afternoon tea experience today (17th Dec). Although I'd booked for afternoon tea the staff were unaware and presented us with A La Carte menus. When the food arrived it was quite theatrically presented with dry ice, but that's were the drama stopped. The bread in the sandwiches was ordinary sliced supermarket bread, some crusts still on and not very appealing. Everything, fillings and bread, was soft with no variation of texture. At this level of restaurant we expected home baked or artisan bread. The scones were good but came with no butter and miniscule amounts of jam and cream for 2 scones each. This left the scones quite dry to eat. The cakes weren't brilliant. The pistachio battenburg's marzipan was so soft and sticky we could hardly pick them up, the pastry in the éclair was hard and stale but the mini mince pies were lovely and the chocolate mousse snowball was a highlight. Service was perfunctory, we had to ask for our tea, and when it came I had to ask for lemon for my Earl Grey. The service didn't warrant the 12% service charge, although we grudgingly paid it. For £107 this was poor value for money and we were so disappointed as we expected far more from The Ivy.

We had a fabulous night out at this restaurant, it has a great atmosphere, Fabulous food and offers great service from the very attentive waiting staff

Overpriced meal which repeated on me all night. The staff were friendly enough but not attentive. Not a great experience, there’s much better restaurants in Edinburgh. I won’t return.

Totally below par for the price, overpriced extras including water, inattentive staff who couldn’t handle a simple complaint about the table position, I removed the 12.5% service charge from the bill and didn’t tip. If more people refuse to pay this then they might not take their customers for granted. Also…..I noticed that only good positive comments were given a response by the manager……….very bad management and marketing

Had dinner here on 10 December when visiting Edinburgh with my sister. The restaurant is lively and decor is beautiful, however tables are too close together. Service was very good but that is the only positive thing I can say about my experience. The food was extremely poor. Starters of courgette fritters and Arancini were over seasoned and pretty tasteless. Both mains ( chicken) were so dry and pretty boring. Wine was ok but massively overpriced £44 for a bottle of Vino Verde. Overpriced and bland food. Very disappointed.

Amazing service- accommodated 11 month old no problem. Just a walk in lunch- no reservation. Two friends out for lunch with a baby. Didn’t feel like a burden, like we could be included and have a lovely meal even with a baby. Lovely environment. Great staff. Food phenomenal. Didnt order any drinks but would love to go back for cocktails another time.

Having been to The Ivy on the Square a number of times on our visit to Edinburgh travelling from Ireland we were so looking forward to it. Upon booking I requested a quiet table as this was to be a long awaited romantic meal. On arrival at our booking time we were told our table wasn't ready. We expected to be shown into the restaurant to wait but no, we had to wait in the very small hall, freezing as the door was permanently open. The staff did apologise for the wait and after 10 mins we were shown to our table. We were shown upstairs and noticed (due to the noise level) there was a very large table of 10/12 people. We were greeted by a lovely young lad who was so attentive. I was delighted to see my favourite dinner, Maylaysian monkfish & prawn on the menu. We ordered our wine and enjoyed our starter again noticing the noise from the other side of the restaurant. We were sure this table was surely about to leave given they looked & sounded like they had been there a long time. Unfortunately not, they were just being served their mains. The noise level just got worse & worse. We ordered more wine and had to wait 15 mins for it to come even though our mains had already been served. In fairness to our waiter he did apologise and offered us complimentary tea/coffee after our dinner. He did come back & offered to take our glasses of wine off the bill. What a disappointment my main meal was. My memory of this dish was large pieces of white, chunky monkfish and a beautiful sauce. There was a complete lack monkfish, and the prawns were tiny. Far too many coconut shavings. The coconut was overpowering and I crunched through it. I left some of it behind and when our waiter cleared the table I advised how disappointing this dish was. I wasn't looking for anything as I did eat the majority of it. I was just passing on my feedback. My bigger issue was the noise. It was like sitting in McDonalds! I spoke with what looked like the Maitre d on my way to the ladies. He agreed with me the noise was bad but didn't do anything about it. I told him someone needed to ask them to keep the noise down as it was disturbing other diners but he just agreed with me - I was meaning for him to do it!! He said we probably should have sat downstairs. We left with sore heads & feeling that The Ivy has gone down hill. This is supposed to be top notch restaurant, this was not our experience & I'm sure we weren't the only diners to feel the same last night. Disappointing to say the least!!

My wife and myself dined here last night, the welcome was nice and we were seated quickly. Unfortunately the waiter who served us was very difficult to understand we had to ask to repeat what he said a number of times. Disappointed to find that there are no draft beer options and a 330ml bottle was over £6:50 Found the menu to be a bit limited, it took 55 mins from being seated to receiving our meal. The food was ok my burger was loaded with onion (which I hate) and it wasn’t listed on the menu, I didn’t want to wait another 1/2 hr on a replacement so i just took them off and left the bun. Thought The service charge of 12.5% was a bit steep. To sum up nice setting but overpriced and slow service

We couldn’t have asked for better food or service. Connor looked after us all evening he will go far in the industry given the level of detail and attentiveness he gave each of his customers he looked after. This made for a wonderful experience for my husband’s Birthday

I have had breakfast at the ivy on the square a couple of times in the last two years or so. Each time it’s been a wonderful experience. The decor, the excellent customer service and food quality makes it an amazing restaurant to enjoy. This time my husband and I visited to and had mimosas with our breakfast. Staff were attentive to recognise that we were celebrating and brought out a cute pastry to share as a surprise to congratulate us. Their cappuccino is delicious and their poached eggs with hollandaise sauce is perfection! Should you want a second cuppa it’s complimentary. Don’t hesitate to visit and enjoy a bit of luxury for breakfast before you hit the shops.

Fantastic atmosphere and food and exceptional service, we will definitely be back here ,the gentleman who looked after us was excellent at his job of making us feel welcome

The last visit was a disappointment, but, the manager contacted me and persuaded us to try the Ivy again. We booked an overnight stay in Edinburgh and gave them another try. Staff were welcoming and we got friendly greetings from them. Service was quick and everything was freshly cooked and tasty. The staff took our omissions from their menu's on board and were helpful with recommendations re me only being able to drink fruit tea. Glad we gave the Ivy another try and yes we would return again. Sincere thanks to the manager for their generosity, very much appreciated.

After having visited the Ivy in York, my perception of the Ivy was top class service, average food. However, I was willing to give the Ivy another chance on a recent trip to Edinburgh. There was a great range of meals for everyone including vegetarians. I had a duck curry which I would give a 5 star and was a fair portion size. It was my girlfriend's birthday and the Ivy were kind enough to give her a free dessert. The service in this restaurant was not as attentive as the one in York I found, having to ask quite a few times for a vegetarian menu for my girlfriend. Would definitely return!

I have had nothing to eat since lunch at the Ivy yesterday as still relishing the taste of the ultra delicious meal. Met up with friends and wasn’t sure what to expect. The food was sublime , delicious and presented beautifully. Very attentive waiter. Good relaxed atmosphere despite being very busy. I had the crab salad, wonderful and then the “ out of this world” shepherd’s pie. I wish I could make one like that.! So a big thank you to the chefs, kitchen staff, waiting staff and receptionists. I shall be back!

Food was mediocre for some. Ok for others. Service was appalling. A number of fairly frequent visitors lost for good. Fellow dinners clearly agreed.

Hmmm. Well my sole was EXTREMELY greasy… yes it was a butter sauce but it just tasted of butter possibly rancid at that and not pleasant at all, the mashed potato was lumpy and very greasy indeed. My daughter had the chicken skewers with peanut sauce and jasmine rice and said it was extremely delicious! For pudding I had a crème brûlée which had the texture and taste of scrambled eggs so was desperately over cooked. My daughter had a raspberry and pistachio ice cream sorbet and said it was yet again delicious. Oh and I meant to say that the bread was utterly fabulous. However when the bill came it had an extra charge of £5 for an extra course (which I didn’t have) I questioned the bill and the waited bustled off and said I’ll show you but when he came back he apologised profusely and said I was right and that it was a mistake????? Hmmm Ivy in York is far far better than the Edinburgh one! With a bill of £105 for two people I would expect a lot more!!

Nice venue; some of the food was nice, some not so which was disappointing given the price. Greasy fish with my chips which cost £28. Wow. I would have complained but wife would not be impressed with me. Duck starter amazing though and would recommend. My gripe is putting the 12.5% service charge onto the bill but with the note you can remove it. Maybe I’m too British to complain as I’m happy to tip for great service but not big standard stuff. Bit disappointed

Came here for Afternoon Team after receiving a gift voucher, and was incredibly disappointed with the whole experience. the Afternoon Tea experience is nothing short of a production line....customers are crammed in on tiny tables (we had to put some stuff on the floor under the table to make space), we were served our teas, cakes etc without much interaction from the staff, the waiter forgot that we ordered champagne and had to be reminded a couple of times. All this I could excuse if the quality of food had been good, but it was appallingly bad. The sandwiches were dreadful, with hardly any filling. I had asked if I could get my sandwiches without truffle mayo to be told that the filling was already made up and couldn't be changed - not what I'd expect for a £40 afternoon tea. The scones were rock hard and the eclairs inedible. Can find better sandwiches and scones at my local Coop. I can't comment on other food here, but stay away from the Afternoon Tea - totally overpriced and trading on the "Ivy" name

I had booked a table online for myself and my boyfriend a week in advance as a treat while we were visiting Edinburgh. We arrived on time at the restaurant and were told our table wasn't ready and to wait in the bar area. We waited and waited.... half hour later, still no table and nobody approached us to apologise or to provide any updates. It was past 9pm at this point where I asked a waitress how long were we exoected to wait. She didnt know so we waited even longer. While we waited, other people were arriving and being seated much to our disappointment and annoyance. I questioned why this was and was then told, people had been told to go away and come back 45 mins later as they were over running with bookings by approx an hour!!! They had NOT told us this so we were expected to sit and wait for 45 mins!!! The staff were unapologetic, they did not explain this to us upon arrival. When I asked to speak with the manager to conplain he simply said there was nothing he could do and did we want to wait until a table became free. I declined and went elsewhere. Overall a very disappointing experience.

Afternoon Tea @ £29.95 pp. Vastly overpriced. Miniature portions; 2xfinger sandwich; 1x small bun; 2x mini scones; chocolate milkshake; 1x madalein. Alcoholic drinks - were very expensive and a £19.20 service charge was automatically added. Although staff were polite. We arrived early but couldn't be seated at our empty table as we were told the tea starts at 3pm prompt and tablets are timed from when you are seated. We sat at the bar for 20mins which is a very tight space. The food was not particularly tasty. I wish I'd read the reviews before going. I would not visit again.

We enjoyed an evening meal at The Ivy in Edinburgh. We reserved a table a few weeks ago and glad I did as it was very busy. We have been to The Ivy in Leeds a few times and the food in Edinburgh was equally...

Took 2 days to book a table due to online booking system . Why can’t you just phone if online fails 🤦‍♂️ about to give up and go somewhere else !!! 🤯

Absolute rip off. Vastly overpriced afternoon tea. Charged £18 in service which was pretty much non existent. Drinks way overpriced. Feeling extremely ripped off. 3 tiny sandwiches. 2 mini scones. A watery micro milkshake and a couple of pretty uninspiring micro chocolate items. Avoid this...

Sorting through the receipts in my wallet I came across the one for our last visit which seemed high at the time - I now know why. I was charged more than £100.00 for two large glasses of a very modest Clynelish 14YO malt whisky....

Absolutely lovely, they were busy but were happy to accommodate us at the bar, where the staff were as friendly as you could wish. The food was fantastic, and they did some lovely cocktails. Add to that the fact that the whole thing was really...

We pre booked a Hogmanay evening and paid the deposit. The website for Ivy On the Square promised entertainment with live DJ’s snd entertainment. When we arrived at 9pm we quickly realised that the only entertainment ( if you could call it that) was 2...

We had a lovely meal here, the staff were very attentive without being intrusive, the food was very good, I had a steak and my partner had the burger, both of which were cooked perfectly. The restaurant itself had a good atmosphere and was quite...

Didn’t expect to served frozen chips which were not cooked/cold. Very disappointed customer won’t be returning my first and last experience to any of your restaurants. If I wanted frozen chips I would have dined at Wetherspoons not a first class restaurant!

We are big fans and eat in different branches . Lovely food here as ever . Service was a bit chaotic though. A pre dinner prosecco arrived half way through the main . Mains almost eaten by the time accompanying chips arrived. People were all...

I usually love The Ivy, but felt the Edinburgh one was very underwhelming. Poor service, average food. We paid the bill and were just getting our coats on when the waiter guy came over and told us we had to leave as our table was...

My friend booked afternoon tea for three. I had never been to the Ivy and we were looking forward to our visit. I am a big fan of afternoon tea and have had far better experiences in Edinburgh at the Signet library, The Dome and...

The food was nice I’m gluten and wheat free did email restaurant before going to see what was on the menu no response When I got to the restaurant was asked to scan the qr code for allergy menu After doing this was told fish...

The food was good, the wine was very good but the music was awful and was too loud and intrusive which spoiled the ambiance . The service was very good, we were served by Anna and Rhys who were both attentive and charming which enhanced...

Champagne dinner for 2 voucher very disappointing. My husband and I were so excited to be out in Edinburgh for this special treat- we mentioned the voucher as we arrived and was told simply to present it at the end of the meal. No champagne...

Wonderful friendly service. Super food and wines. Went with a ten month old baby and he was spoilt rotten. Lol. Would recommend. Only fly in the ointment is the service charge added to the bill. Not that the service was anything but excellent but I...

Had a fabulous time tonight with my friends Carol & Sammy. Food was amazing as was the service great. The waiter was fab & a good laugh. Presentation of the food was great, & fresh as well as hot. Would definitely recommend the ivy to...

Nice restaurant, good fish and chips which were very nice and nicely presented. Waiting staff could be more attentive, but not put off by that,

It’s no from Us. Sorry. Service at the bar was shocking ! Waiting a long time for anyone to even acknowledge Us from behind the bar. Staff far to busy messing around or chatting with each other We came back for breakfast which was a...

Fabulous as always. The Ivy is a constant which ever you go to. Particular shout out to our waitress Kayleigh who was absolutely super.

Crushed avocado on toast, sour avo in chunks, suspect frozen, not impressed. Coffee adequate, proper sugar cubes, service good,

It was ok, though not great. The food was fine - decent afternoon tea, though the scones were stale and we weren't asked if we'd like them warm. We felt the tables were too small. I appreciate that profit is king, but I think there's...

My better half booked the Ivy as a surprise whilst we were away in Edinburgh (having not been to The Ivy before). The restaurant is aesthetically well fitted out and had a relaxing afternoon ambience. Service was attentive, particularly the two girls on the front...

I visit Ivy restaurants in London and Edinburgh quite regularly, although sadly this wasn't one of my better visits. The temperature fluctuated significantly with draughts blowing around our table; the red wines were really quite cold, the side dishes not particularly good VFM or indeed...

Good atmosphere on blue Monday in Edinburgh. The ivy is mostly consistent and the black cod and sesame chicken skewers didn’t disappoint.

The first restaurant I have ever walked out of before the first course…… it started badly when the waiter smashed a glass at my foot… without an apology…. Followed by both cocktails we ordered being unavailable…. Our waiters command of English was poor… when the...

Visited here for breakfast as a family in New Years Day. We come here everytime we visit Edinburgh but think this maybe our last. The food was mediocre, nothing special. The coffees were cold due to them sitting at the bar for such a long...

Went with my wife and 2 girls (16 & 12) for late lunch. Had not visited previously but had high expectations. I was very underwhelmed. I’m not even sure wha the USP of The Ivy is? We arrived at 2.45 and were seated at table...

Arrived with family, ordered drinks which took ages to come , couple sitting next to us were telling me that they were unhappy with the service then manager comes to my to our table and abruptly says what’s the problem? Why? , took ages to...

Afternoon Tea. We ordered Veggie and Vegan afternoon tea's - the stands were jumbled up, the Vegan one had regular cream on - but Vegan scones, the Veggie one had the vegan cream etc. The dessert layers were on the wrong stands. It was a...

This was genuinely the worst experience I’ve had in a restaurant…. As soon as we step into the establishment we are given quite uncomfortable looks by multiple members of staff. (One of the members of our group is quite a lot more alternative than us...

We had a lovely meal here in December, the food was tasty and the ambience of the restaurant lovely. However the whole meal was overshadowed by the waiter giving us the bill as we were finishing our dessert and within 30 seconds appearing with the...

Lovely place and the barman athos and Roland was amazing so polite and friendly and Insperation to ur company defo be back xx

We visited Edinburgh for Hogmanay and visited the Ivy on the 30th Dec. We sat upstairs and the restaurant looked Christmassy and very pretty decor. Our server Kayleigh was fantastic all night she looked after us so well and the restaurant was busy. We had...

Really fabulous welcome. Our table wasn’t quite ready but we were shown to the bar and welcomed by the amazing bartender. Within 5 minutes we were shown to our table. Really comfy, lots of space. Food was awesome and so beautifully presented. A real treat...

We dined on New Years Evening. The staff were very nice and helpful. However, I could not get my favourite Chicken Milanaise as it was sold out. Also, they were sold out of Drambuie, Glayva, Baileys and my fiancé got the last Brandy. We were...

Just a terrible experience. My food was cold when it finally arrived. I orded fish ,chips and mushy peas . My fish was dry and burned in the batter the mushy peas tasted as if they had come from a tin my chips were cold...

My friend booked us in for the NYE experience. First time coming to the Ivy, we were greeted by wonderfully dressed hosts looking glamorous. we had a small chat with them then swiftly took to our table. Food was AMAZING. My only downfall was the...

Exceptional dining experience! The ambience was inviting, service top-notch, and the menu offered a delightful variety. Every dish we tried was expertly crafted, showcasing fresh ingredients and bold flavours. From appetizers to dessert, each course was a culinary delight. The staff's attentiveness and knowledge of...

105 minutes ! That is how long a couple are given to enjoy a Hogmanay Dinner. Regardless that you want the enjoy a nice bottle of Champagne and an expensive bottle of Red Wine. You can spend several hundred pounds on your evening and still...

I’m disappointed to have to write a two star review for these guys. I’m an unapologetic Ivy fan however yesterday was an absolute disappointment. It’s New Years Eve, you know how busy you’re going to be, run out of this, run out of that, champagne...

After reading a lot of bad reviews , I was reluctant to visit the Ivy . But we went & so glad we did . The staff were very friendly & efficient . We were shown to a table upstairs which was a good choice....

This for me was a last minute treat, I wanted to have breakfast before heading to the airport. The location is perfect just off princes street, I would say book ahead as seemed busy. The food is your standard ivy breakfast, which I find value...

Had a lovely evening at the ivy in Edinburgh. This is our 4th ivy ticked off and the standard was as high as ever. Our waiter Jason (I think) was brilliant and thankfully held back on singing happy birthday to me, not sure I can...

I and a friend had a day-trip to Edinburgh on 19th December and had pre-booked a table at The Ivy for 1.15pm. We arrived early at about 12.55pm but explained to the reception staff that we were happy to just have a drink and didn't...

Oh dear. The Ivy in Edinburgh has really gone downhill Food OK. Christmas cocktail poor and pricey. Table very near to the door. It was freezing whenever a customer left or entered. Service poor. No one came to ask if our meal was ok. When...

We normally go to the Glasgow Ivy and it’s very good so we decided to try the Edinburgh one. Would not go back. The food was cold and our waiter rolled his eyes at us when I requested no cheese on my burger!

Visited on a busy Wednesday night in December. First (and last) time at the Ivy for us - the atmosphere was pretentious, but the food and drink was very overpriced and very very average. A 330ml bottle of larger came in at just under £7...

Had a lovely dining experience at the Ivy on the Square tonight! Delicious food and amazing service by our server Marcin he was great!!!

Been to the Ivy in Manchester a few times and the food and service is always exceptional. I was expecting the same here. The food was equally as good however the service was extremely poor. Our waiter was not attentive and very unenthusiastic. Nibbles came...

From the moment we walked in the staff was so warm and welcoming. We decided on the festive menu which was absolutely delicious, from starters to dessert. I’d like to mention our waiter, Gaffar, as he has to be the most efficient and friendly waiter...

We booked for 9.30pm on a busy Saturday a week before Christmas and had a wonderful evening. Food was delicious and service was great. Did we realise we were paying £60 for a bottle of Sauvignon Blanc? Definitely not and we really should have checked...

Was here for my birthday being treated by my partner. I'll say straight off that the food was very good but the service fell short of the mark...waiter seemed pleasant enough,but soon became clear things weren't running to plan. Ordered two items 'for the table',...

We visited for lunch on a busy Saturday just before Christmas. Would recommend booking ahead. The food was lovely, service was good and the atmosphere pleasant. Nice selection available from different menus, and a great drinks menu with lots of non-alcoholic options.

I travelled to Edinburgh on Sunday 10th December with a table booked for 1630 on Monday 11th December as a very special treat for my wife. On Monday we did the usual Xmas shopping and in the afternoon the weather turned very rainy. We appeared...

The Ivy on the Square is a cosmopolitan and vibrant restaurant & bar. Our meals were tasty, and the cocktails were delicious. Special mention to Norbert at the bar for explaining all the Christmas cocktails to us; and Gio and Roberto in the restaurant for...

Enjoyed a meal with friends. The restaurant interior is lovely. The food was pleasant, but not special. The festive menu had good choices & was £55 for three courses & coffee. Wine list was expensive & I’m not sure Slovenian Sauvignon blanc at over £40...

The Ivy on the square in Edinburgh seems to be living off the very good name of the original Ivy in London. Sadly Edinburgh is very much letting the side down. The service was very poor indeed.For example took 40 minutes for us to be...

Went to Edinburgh ivy ..Very disappointed with Christmas decorations … very poor inside and out! Go along to the Dome see how it’s done!!! Never disappointed with Christmas decorations .. inside and out absolutely what’s expected at Christmas time!!!

It’s the third time I’ve been to this Ivy for breakfast and the eggs are always cold. I swore I wouldn’t come here again for breakfast after the second time but my husband wanted to give it another go. Well, I guess they just serve...

Worst cream tea ever! Shocking, over priced, sandwiches less than minimal, stale cakes and scones so dry broke apart like sawdust and they tried to overcharge me by £20, plastic milk bottles and milk cartons on the bar, staff walking round with their shirts hanging...

Special weekend away with my daughter deserves dining out somewhere special, so I booked a table here. The food was amazing and we thoroughly enjoyed it. However. Our drinks took over half an hour to arrive at the table. We received our starters and I...

The one star is for the food only never in my 60 yrs have i felt so belittled ! appalling behaviour by staff i was there with 3 other ladies we ordered starters ,wine ,main courses ,and desserts. When the bill arrived we were all...

Visited for breakfast with my mum this morning and we were excited to go back as I’ve had a previous positive experience for dinner last year (see previous review) , but boy! I wish I didn’t waste my time or money. I ordered the “festive...

So disappointed and we won’t be back. What has happened?! This was one of our favourites. Duck parfait to start was tasty but my duck in the salad was chewy- not nice! Steak for main was nothing special and very small, brussels sprouts on side...

Pre booked so was seated straight away, staff offered to take coats which was nice. Nice place to sit, as usual the ivy chain restaurants have talking points to themes throughout. Staff were friendly and offerd us drinks and food order in good time. Food...

We booked for breakfast on our last morning of our stay in Edinburgh thinking we would finish our weekend away with a treat. How wrong we were! We have eaten at the Ivy on a previous trip and had excellent service and food. We were...

We always book The Ivy on the Square for our Christmas weekend and previously have been happy. Last Saturday was such a disappointment, we were allocated a table close to the door, it was freezing. In previous years there has been a ceiling heater and...

Have always been a fan of the Ivy group. Have eaten in their restaurants in London, Guildford, Bath and York always enjoyed the food, service and ambiance. We were in Edinburgh for a couple of days for a Christmas treat and decided to try the...

The food was good but the customer service absolutely awful. Before ordering we asked to see the desert menu so that we could decide whether to have a starter or desert (couldn't eat both!) - this seemed to be a problem and the waiter simply...

We have been customers of The Ivy Collection for over 20 years & have been to a brasserie or restaurant in many cites but this was a huge disappointment .We were seated upstairs in the glass building which lacked atmosphere and unfortunately it felt like...

Appalling customer care from the indifferent receptionist to two mangers who tried to move us from our prebooked table, after the first courses had just been removed, because they wanted the table for others. We had only been there 1 hour 25 mins and that...

Had lots of good experiences here but not this time. Very busy staff were trying to cope. We didn’t receive or drinks till at least 20 mins after we were seated. Manager a bit rude. He came to our table and told us how long...

Our first attempt to eat here failed ~ a straight NO - but fortunately we were in Edinburgh for another day and we could and did book. For folk who don’t know the area (as we didn’t) it’s surprisingly hard to find somewhere to eat...

Came up to Edinburgh for the day and booked the Ivy for 5pm Christmas meal, based on their reputation. Arrived about 4.45 and nowhere for disabled person to wait (couldn't get onto bar stools) 5 min wait and got to table. Ordered food from lovely...

We recently visited the Ivy on The Square in Edinburgh as we were visiting for the weekend to experience the Christmas markets. Having visited several of The Ivy collection restaurants, including Manchester, York and Bath, the experience at the Edinburgh restaurant was a complete let...

Yesterday I travelled up from Ncl to Edinburgh for a Xmas market day out .. I booked the ivy as it’s my fave place and have been to all of them bar Edinburgh . I was soo excited to try it .. we arrived and...

Afternoon Tea. Really poor quality. Cakes and pastries clearly bought in and had been lying about as hard. Scones hard and jam tasteless. Two attempts to get the correct tea. A pot with one tea bag which was insipid. Very noisy as at the end...

Booked here, for lunch, when we arrived we were offered a choice of upstairs or downstairs. Chose upstairs glad we di it was a bit more roomy and airy. As the restaurant filled up downstairs became a bit crushed and noisy. Staff were helpful and...

We have been here a few times before as so as we were in Edinburgh again, we booked for breakfast. This time there was no atmosphere at all - the servers used to engage with their customers, but not this time .... its like the...

From the reviews this was selected to meet friends from Canada. An extensive menu offering interesting options, had a great truffle burger, but the fish and chips were appalling, oily, more batter than fish - comment from partner who ordered was ‘had better from the...