The Ivy Cafe Richmond in Richmond upon Thames

Breakfast here after a walk by the river! The tastiest food served up by the most professional staff in a calm relaxed atmosphere

Enjoyed our food and the interior design. I felt the waiter was rude in their way of communication.

During my first visit in Richmond borough, before attending Kew Gardens I booked a table for myself at the Ivy. Breathtaking decor, polite staff, healthy and tasty breakfast. Special thanks to the waitresses Edyta S. and Sara. I'm going to come back with my toddler when we will be around and I'm willing to dine at other Ivies.

Staff were very helpful. We came on a very busy Saturday. Nonetheless, the staff were patient and attentive and were happy to assist one of our party who has mobility issues.

Its was good food great hospitality 👍

I went for my husband’s birthday to this place. Absolutely stunning food and place. We booked our afternoon tea there. It was so tasty. The pastries and sandwiches were so good. It had halal options which is so convenient for anyone to go there. Had a lovely time there. Will plan again for sure.

The food is very basic and overpriced. A lot of the food had clearly just been sitting under a heat lamp in the back waiting to be ordered. You’re paying for the atmosphere, don’t expect much from the food.

Firstly normally give 4 Stars as should always be room for improvement however Ivy Richmond was recommended. Lunch 4 people was pre booked escorted to table on arrival. It was a birthday lunch for a female friend. My Starter Crispy Duck Salad was very tasty, as was the bacon Cheese onion burger as main, Chunky Chips very crispy and tasty passed on dessert as was very filling, Coffee very nice flavour. waiter was very professional on serving desserts, gave female friend a lit candle on chocolate cake. Restrooms are exceptionally clean.

Beautiful ambience and decor, the food was delicious ...service could have been better as we felt the waiting staff was a bit rude and condescending few times.

A rather formal atmosphere with prices to match. Quite full at lunchtime so clearly popular with locals. Food rather basic.

Went to the Ivy last Saturday, as have always felt they do the basics well. Well I’m sorry to say they have clearly lost the plot. Someone said it has being going downhill since the owners have been in negotiations to sell. Probably cutting costs. I had a burger. Can’t screw that up right? Wrong. It was bland and the beef pate looked and tasted like liquidized beef reconstituted as a block. The tomato and onion were meager. Frankly McDonads would have been way better. I think they need to get back to basics. Since I told a few friends of my experience, many have said, yes it really has gone downhill. Need to up your game guys. Not for me, I’m a lost customer.sorry. Also they are overcharging for alcohol.

The service at The Ivy was impeccable and very attentive, until we were asked to leave because they needed the table. It was a rather abrupt end to what had been a very relaxed early dinner. Three of us had fish and chips and one had a rabbit dish. The food was good although not exceptional. The restaurant was beautifully decorated and lively. We very much enjoyed our visit until the abrupt ending.

A very warm welcome and wonderful staff.

I had my birthday lunch in the Isabella room. The food was amazing and there were lots of compliments about it. The event was organised by Renata in the lead up who was very helpful. On the day, we were looked after by Petros and Pedro who made sure we had everything we needed. We were very happy with it all and would definitely recommend it for a special occasion.

Richmond Ivy sent an me an email with an offer of £20 off if you spend over £ 100. So I used the link provided and booked a table at 6pm on the 2nd May .The bill I paid on the day was £158.23. No £20 was deducted and there has been no credit subsequently on my Mastercard. Yesterday you sent me the following extract to my email (we’re thrilled to offer you £20 off your bill when you spend £100* on your next visit. Join us between Monday 12th May and Saturday 31st May to make the most of this limited-time reward.) Whats the point of having offers if you dont honour them!!

Lovely food, atmosphere and amazing staffs ❤️ Thank you Shreya for your friendly and welcoming service. You made the visit even more memorable for us ❤️

We had a lovely saturday brunch here at the Ivy. It's the perfect venue for meeting old friends. It was delicious and we were very impressed with the service. My friend arrived late for her food which we had preordered and the restaurant replaced her food free of charge because it had got cold. Extremely impressed.

Nice restaurant with a friendly service team and tasty food

I've been to the Ivy in Richmond quite a few times and it's always been fabulous. I've been meaning to write a review for a while, but the most recent time made me ensure I would do this. We had a (month long) reservation for my birthday lunch at Ottolenghi's across the street. However, when we turned up they only had a cramped communal table that they wanted us to share. I turned it down, wondering where else I would get a table on a very busy Saturday. Luckily, the host at the Ivy swiftly offered us a place at the bar. It honesty didn't feel like a downgrade, as we had a comfortable seat and a place to watch the world go by. The food was amazing (as always) and the service was incredible. They treated me like it was my birthday, without ever knowing that it was the case. A huge thank you and props to the team! I'll be back again soon!

I had such a wonderful experience at The Ivy Richmond! As a vegan, I was genuinely impressed by how flavourful and well-presented the dishes were. I had the vegan curry, which was rich, hearty, and beautifully spiced, and the vegan burger was just perfect—juicy, satisfying, and full of taste. I’ve seen reviews mentioning poor experiences with meat dishes, but honestly, they should try the vegan options instead. You won’t be disappointed—they’re some of the best I’ve had!

A hard one to rate as it was not my personal choice of restaurant. A little too much on the formal side for my liking but it was great if you're into that kind of thing. Food was good though I typically prefer larger portions and as a veggie I had a good selection to choose from.

Celebrated my friend's birthday at this beautiful restaurant last Wednesday 23rd @2.00, brilliant food and impeccable service, we asked for corner seat/table and were spoilt with a complimentary glass of champagne each and a small cake with candle at the end, just loved every minute!

I met my friends there after 2 years . Food was absolutely disaster. (Not because of I am chef) Fish I ordered anyone can cook without even watching YouTube videos. Apple pie even more disaster I can’t describe. They cut apple slices and put them on puff pastry. Not even nice sweet pastry. I advice your chef to check Mary Berry sweet pastry recipe. I don’t even mention how much I paid for that awful pudding? Service ??? Guys your standard absolutely 0 Really sorry.

Had such a wonderful experience at this restaurant! Great food and wine was superb. The decor is really a wonder! Nice and clean ambience and lovely team members. We were greatly cared by Jacek whom built us a whole vegetarian experience. Imogen with a lovely smile, kitchen team with a delicious food, Antony and Awson with a professional service, all contributed to the brilliant experience! All led by manager Simon. Thank you Ivy Richmond team!!

Lovely place to meet with a lovely friend. Highly recommended!

Beautiful place to have a dinner. Food was a perfection and the service impeccable!

The Food and atmosphere was ok but the service and drinks were well below what it should be. The drinks where 1/2 measures and the waiters argumentative. They even tried to rush our service to get us out. Extremely disappointing

Is our second time back @this Ivy & we’ve loved it so much each time! Impeccable service & delicious food💛 Special mention to our server Kevin, catered to & anticipated all our needs - perfect service!

I think my waiters name was kevin, we were sat in the back and his service tonight was exceptional. We never had to ask for anything, he was so attentive!!

Even one star for food and service are to much. Sorry such a bad experience!!!

Food was amazing and service could be a bit faster.It was extremely nice

I ordered chicken, it was good but my friend's curry wasn't up to scratch, worth removing it from the menu altogether

Sat at the bar for lunch and had brilliant service from Henry for me and my husband, eager to return.

I love the Ivy at Richmond. It's a delightful restaurant close to the river with great ambiance and a mouth watering menu. I recommend the Tempura for starters and either the Duck curry or the Lobster Linguine for main course. Recommended

If your rich like that then this place shouldnt be a problem however if you value money don't go here please, I got charged 56 pound for a lobster linguine which was pretty much average and a cocktail which was probably the only thing I can say that was worth near the price, cocktail was 13.50 still expensive but not the worst bit, as we went and paid not only did they add extra service charge which is an optional payment they also wanted another £25 for water they decided to pour to us which we didn't even want, take it like this, they're money thieving

Always a treat to dine at The Ivy.

We came without a reservation but we're accommodated quickly. My server Pedros was excellent and quick to notice my pregnancy and assist to an accessible washroom instead of the one upstairs. The vegan food options were great and Creme Brulee was wow too. Overall very happy with Ivy!

We had breakfast at the Ivy in Richmond. The smoothies are not homemade, it comes from a bottle. We had a bad reaction from it and it had a strange after taste. We would expect a restaurant of this nature to atleast use fresh ingredients and make it themselves. The atmosphere was overly formal and the waiters were not very friendly or welcoming.

Lovely place for a special occasion lunch. We really enjoyed the food and it has a great atmosphere. The service is very effecient and professional!!

I was present at a baby shower yesterday the service from Vitorino were amazing they catered to all our host Benitas needs. The food was amazing. It was just great service the down side was the room was rather hot all in all a great experience for our friends first baby.

We went very recently, we enjoyed the afternoon tea experience and it was spectacular, the attention, the food was top-notch.

Mother’s Day breakfast. Half order didn’t arrive. Waiters oblivious. 4 managers walking around but also oblivious. Asked for rest of order still didn’t arrive. Held hand up for 2 min looking for service. Nothing. Ordered fresh squeeze orange juice and got orange juice from carton. When I complained about the service I got a sarcastic apology from front of house while she sniggered with colleagues. This is my third time at the Ivy and had these issues each and every time. it will be my last.

I had a lovely lunch with my friends. Staff and food was outstanding. Highly recommended.

I'm currently a guest at the restaurant and enjoying a vegetarian breakfast. I am very impressed by the pleasant atmosphere and the very professional service. Fair value for money, it is a recommendation

I was dine in today ,it was really amazing place, We celebrated my friend birthday ,we got fun ,and good place to visit ,the waiters was so friendly.

this place we as locals we give few go but since open massive drop on food quality standards . crazy how the place can be ruined and run down just by changing management and staff. use to be out favourite place . disaster disaster disaster . the breakfast yesterday was my last go as i was thinking can’t be bad a swell , food disaster . mr caring should really follow up on this location as amazing hen in his portfolio and reputation.

Since this location of the restaurant chain opened in spring 2017, we've been happy to book in again and again for lunch, dinner, or a few cocktails after the theater or a shopping trip. Of course, all the locations are similar, but I always find the team at Richmond particularly charming and the stylish interior unusually well-executed. The dishes are generally of decent quality, but on our last visits, they were served lukewarm. The only real negative point is the horrible 'coffee specialties' – regardless of the form (cappuccino & espresso) they're served. A well-trained Italian barista could remedy this! Otherwise, you're better off opting for a fine digestif. Bottoms up! 🥃

Went there for dinner with my son and his new girlfriend. No reservations but there was plenty empty tables so we ware in luck. The only way I can describe experience is chaos. Appetizer arrived after main course, sparkling water never arrived, ribeye steaks more like 8oz not 12oz. Manager on several occasions removed food while we ware still eating. Honestly we had better service in McDonalds. £216 for 3 main courses, house white and 1 bread and 4 sides I was expecting more. Will not be returning.

I had a full English breakfast and really wasn't impressed by the taste; I've had much tastier and fresher food. Unforgivable at this price! The ambiance was very good, the staff superficially friendly. I can't recommend this restaurant.

Nice food. Service was OK. Found that food was good but not enough. Courgette fritters was bit sickening.

Outstanding! Shreya was our waitress and catered to our every need. It was a special occasion for me and she brought me a dessert on the house to celebrate! Excellent service, truly!

Had a wonderful experience dining here with my family for my brothers birthday. Wonderful experience, great service, will be definitely returning back again soon.

It's amazing 👏👏 It's a place I love every time I come to London. Everything is great 👏👏👏

Our waiter was extremely good, perfect service from him.

Really well looked after by Freddie. Would recommend. Food fantastic.

Jacek was a very pleasant host. The experience was great and the group felt looked after. Thank you Jacek!!

Another lovely experience at The Ivy. Absolutely love this brand and the luxury and service it has to offer. Thank you, until next time.

Nice atmosphere but food was actually quite disappointing. Service was alright, some mistakes but they were nice. Maybe will come back for a drink but not food because the atmosphere was beautiful!

Really liked the service. Thank you to Prujwal for making our experience memorable.

It's busy at the Ivy - we needed to book. If you follow the rule of "go where the locals go" then you'll go here. Good food and service. Well done Prujwal - you served us well.

The Ivy never lets you down. Great food, service and atmosphere on a very busy Saturday evening. The kids loved it too.

What a delightful breakfast, avocado benedict was delicious and Prujwal made sure we didn’t want for anything. Thank you!

It was my first time here and I will definitely go back again. The food is very decent and the service is great. I really loved the detailed interior design. Would highly recommend!

We went to Ivy Richmond last Saturday with my daughter and really liked the environment. It was very busy and we appreciated being placed even without a reservation. However the food and the service were disappointing. Even though we mentioned that we don’t like fat in th meat, the waiters were so lack of time and attention that we ended up with slight meat but full fat in a fine dining small portion. I had to share my daughters burger :) and she could not find the usual burger taste either. It is sad that this design and environment that feels you great disappoints you in the phase of service and food turning fine dining into a fast food experience. The bill was relatively high when thinking of leaving the restaurant almost hungry. I probably would not go again. Thanks.

There is a major problem with the red wine here. 90% of all the reds, and all the nicer more expensive bottles, are stored in a cold cellar. The friendly, but bemused staff, admitted that if you want a correct temperature red, you need to choose from a choice of 6 (cheap) reds stored behind the bar. It’s a common problem. But it renders 90% of the reds undrinkable. Please store your reds at room temperature. Thanks.

Lovely meal after the staff accommodated our request to move tables considering our booking request. Freddie is a credit to your restaurant. He was very engaging, efficient and made the occasion even better.

Freddy our server was great. Despite the large area to cover, he gave good recommendations for food which we loved. The Shepard’s pie and ragu was great.

The food was great, the atmosphere was relaxed and the service was fantastic. Our waitress (Marie) was excellent. Attentive but not intrusive and with a polite and friendly manner. We will be back.

Great food. Great service, will be coming back.

I give 1 star for dishonesty. This isn't New York. We don't tack on tips as 'service charges' as a way to supplement your waiters poor wages. I won't fight it, but you'll never get my money again. Learn the origin of the word gratuity. Also oven cooked chips. Such class.

Drinks were not given together Server seemed flustered we all didn’t get our drinks at same time. We were being rushed to order before our drinks even arrived! Mains arrived and we were asked 5 times if all good and if we were finished! We order cream tea for dessert - we got our teas but no scones. 10 Mindu tea later still no scones and we told the server who annoying told us we only wanted tea! I quickly corrected him with a stern tone! Scones arrived and we are then told 10 minutes later that they have another booking at our table and if we could finish up! Absolutely disgusting service and the food was mediocre.

Me and my girlfriend had a lovely time and our waiter Ash was fantastic

We went for a celebration and had requested a booth table but sadly we were put in a corner table behind a pillar and felt very much separated from the atmosphere and buzz of the restaurant. The staff were really friendly and polite. But by the end of the evening we struggled to get anyone’s attention to get the bill ~ being behind a pillar out of sight staff help! The food however was excellent and we both enjoyed our meals. The shrimp and salmon burger special was delicious.

Have just been to the Ivy at Richmond. The service was poor food wasn’t the same as before ….we ordered sea bass in saffron sauce which wasn’t the same as I ordered when we last visited in December 2024, felt like the waiter was being racist. We didn’t even finish our meal but the waiter just appeared and said “Are you done”. We ordered for a bottle of water which we never got. I wouldn’t visit The Ivy ever again

Our visit to The Ivy Brasserie Richmond was a wonderful experience, made even more special as we were celebrating our son’s graduation with family. Friendly Service, Despite the Busy Atmosphere The staff were friendly and welcoming, though the restaurant was quite busy, which meant we had to wait a few minutes after being seated before our orders were taken. However, once our orders were placed, the food arrived quickly, which was impressive given how full the restaurant was. Delicious & Well-Priced Graduation Menu We opted for the Graduation Menu, which was priced at £60 per person for a three-course meal with a glass of champagne. The pricing felt reasonable for the quality and experience, and the food itself was delicious. Relaxed Ambience & Beautiful Decor What we appreciated most was that we never felt rushed, allowing us to fully enjoy the moment, celebrate our son's achievement, and catch up with family members we hadn’t seen in a while. The ambience was calm and relaxing, and we loved the intricate decor that gave the restaurant a stylish and elegant feel. Convenient Location Another bonus was the convenient location, being close to both parking areas and public transport, which made getting there easy for everyone. Final Thoughts Overall, The Ivy Brasserie Richmond provided a lovely dining experience, with great food, a relaxed atmosphere, and beautiful surroundings. It was the perfect spot for our special celebration, and we would definitely return in the future!

Went to my favourite local restaurant. Staff already know me so makes it even more special. The new set menu has great options and good value, had the Crab starter and super light and delicate. Shepperd's pie always my go to fav! Go for it if you visit! Recommend to anyone living locally to visit!

It was a beautiful evening, the food was delicious. We sincerely thank Mr. Aydın, who took care of us—he was very friendly and did his job excellently.

You have to have the Negroni. On the food front the duck curry is to die for.

I can highly recommend this place for a special occasion. We came to celebrate my sister’s birthday and we received a birthday plate as a surprise. My sister was so pleased

Bustling classy restaurant with good menu choices and pleasantly efficient service. Will go again

Sad times. I write this review in hopes the right people would read this. I've been going there for the last 10 years, and starting to notice a notable drop in quality of food and service. There were so many things that were off, that we just walked out. From the wrong order being served, to the cold food and stale bread. I really hope they take the necessary steps to fix this place, or it's just going to be another resturant living off it's former reputation whilst gradually losing regulars. In all fairness, the manager was apologetic and understanding.

Always a place to visit for the family

Came here for lunch and love the set menu offering, very good value. staff are friendly and very accommodating. Will be back

All I can say is, such a shame! We have visited Ivy before and we have now had 2 quite bad experiences so I felt we need to say something... first time was dodgy thick batter on fish (& chips), this time I was served with brown avocado which tasted like it had been sat in lemon juice for a week! Replacement came very quickly but no improvement on avocado and 1/2 of the poached egg white was 'snotty' too. They didn't charge us for the dish but I went hungry and ordered something elsewhere... It's a shame as one expects a lot better the standards of food in this chain!

We were there on a busy Saturday night. We waited 20 mins + for a bottle of wine to be delivered to the table. When we asked the waiter to follow up he essentially told us “we are very busy, what do you expect?”. When we asked a second time, he did help out and actually go behind the bar to get it himself. Surely management knows Saturdays are busy and would staff the bar accordingly. Second reason for a low rating is table placement. Our table was in a small area just opposite the disabled loo, which was used continually by able bodied patrons all evening, the door not always closing between use. Not a great atmosphere to enjoy an evening out!

I had the pleasure of enjoying the Full English Breakfast at The Ivy Richmond, and it was absolutely delightful! Everything was cooked to perfection, from the crispy bacon to the succulent sausages and perfectly poached eggs. The quality of the ingredients really stood out, making each bite delicious. The service was impeccable, with attentive staff ensuring a wonderful experience. The ambiance added a touch of elegance, making it the perfect start to the day. I will definitely be back for more – this is hands down one of the best breakfasts I've had!

But! We spent an evening in The Ivy, great service from Prujwal, our waiter. I do feel that a little more attention to detail could of been made to make our evening more memorable, a rocking table that needs to be held level with a menu, food that was ok, but nothing that made me feel WoW, maybe I had higher expectations prior to arriving, the Ivy offer a loyalty reward service, it seems an unspoken word in the restaurant, upon leaving, no recognition from anyone within the restaurant. Would we return, unless we went for one of the Ivy chain offers, No.

I recently visited The Ivy Richmond Brasserie to celebrate a Wedding Anniversary, and it was an absolutely delightful experience from start to finish. The interiors were stunning. The food was exceptional. They even surprised us with a lovely dessert plate to celebrate the occasion, which was such a thoughtful gesture. However, one thing to note is the lack of dedicated parking, which can be a bit inconvenient, especially during busy times. It's worth planning ahead for public transport or nearby parking options. Overall, The Ivy Richmond Brasserie exceeded my expectations, and I wouldn’t hesitate to recommend it to anyone looking for a fantastic dining experience in Richmond. I can’t wait to return.

The poached egg wasn't runny and the avocado in the veggie breakfast was hard

We came at a busy time, so although the service was brilliant we waited a long time for the mains. Food was lovely. Staff were friendly and attentive.

I love the ivy Richmond , BUT, it has fallen in quality of service and food since I came here 2 months ago. The waiter was very rude to me and came very close to my face which was quite disusting, I didn’t pay the service charge because my food was 45 minutes late and I requested for the burger to not be burnt (which it was , twice). As an avid enjoyer of the Ivy Richmond Restaurant, this experience was rather disappointing and I was very dissatisfied with the quality of service and food. I hope to not be disrespected and have someone’s breath on top of me again when and if I come back to the Ivy Richmond. I found it quite foul and will not be returning in the near future. Husain Ali. Jan 19 2025

The Ivy in Richmond is one of my favourite eateries, as well as the delicious dishes, I love the buzz of the place and it's vibrant decor.

Great evening with friends in this busy restaurant, but we hardly noticed how busy it was. Table staff were very attentive, helpful and fun. Food came without a long wait.

Great experience, we went for brunch with family and friends and we had a great time. Will go back for sure!

Lovely atmosphere, food good and service. Noisy so fun for most ages but I wouldn't take my mum (79) Thoroughly recommend for a friends or couple night out

Enjoyed a lovely family lunch at the Ivy Richmond! The service was a quality one - our server, Enoch, was particularly attentive and extremely helpful regarding the menu choices and very cordial. The atmosphere was lovely for a Saturday lunch and the decor was beautiful. I really enjoyed their duck salad which was rich in flavour and had a good balance of duck and salad portions. Would recommend.

Celebrating my friends birthday, the staff made this very special great service and good food.

In my opinion, the food service was very slow, and they kept forgetting things, so I had to ask again. The food was good, but I wouldn't come back. For the money they charge, I think they should have better service.

Boxing day did not have any brunch menu. Every table seemed to query the lack of Brunch Menu

Me and my partner celebrated the New Years eve here at the end of 2024. There was a set menu that we had to choose from. For the starters I chose the burrata and my girlfriend ate the duck salad which was were both very tasty. The disappoint for me was the mushroom spaghetti. It had no flavour at all and I did not eat all of it. My partner enjoyed her Seabass with the truffle chips. The dessert may have saved the day as the chocolate dome was divine. The server was not that great as she at many times forgot to bring the forks and knives with the dish . I think she was a temporary server and was not very familiar with the menu too.I may visit the Ivy again in the future as on days like New Years they cannot be at its best.The Ambience is very 1920's and worth a visit if your in Richmond.