Based on 2.088 opinions finded in 2 websites
Based on 2.088 opinions finded in 2 websites
Opinions
Hi. Just I entered for lunch and they not answer back my hello and said we are booked for evening. I asked for lunch menu as they advertised but said no staff and we can give you chips. The chips and beer was bad and it’s better they close it. Please even don’t try it with this rude people.
Nathan Nathani . 2024-05-30
MORE AT Google
This place is lovely, the food is always top notch and the staff are fantastic!! Sadly they are closing down soon 😔. I just hope all the staff find other jobs soon and don't get left wondering what is coming next. The staff deserve pay rises! not to be told see ya later! Good luck to you all!
Jenny P . 2024-05-25
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What a shabby place. The first thing that greets to is a rotten decking area followed by two dead hanging baskets. Everything looks like it's seen much better days and the entire place is run down. There's a sign at the till saying 'we're short staffed please bear with us', so all in all you get a total negative experience before you've ordered anything. If they are short of staff it would be better for the staff to acknowledge you and just say 'I'll be with you as soon as we can'. We booked a table online for 8pm and arrived for drinks at 7.30pm. Whilst we were sat the table email was sent asking for us to arrive earlier as the kitchen will be closed at 8.30pm. Given that it is a Friday night and the atmosphere was dead inside we opted to escape as I feared the food wouldn't be great as it will be rushed and expensive. Staff seemed ok but that's all you can say about the place. It would have been better if the place had been closed rather than send negative messages to people who had never been to a Beefeater before. It needs closing and a thorough refurbishment.
Howard Law . 2024-05-19
MORE AT Google
The service and food was amazing! The fillet steaks, especially, were cooked to perfection - as they always are by Jane. Jess, Millie, and Kristie were lovely, nothing was too much trouble. In spite of the recent news they still had smiles on their faces, it’s a pity that they won’t be open for much longer 😭
Amy C . 2024-05-07
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Tracey gave us excellent service as usual, despite being extremely busy. The chef made a mistake with our steaks, but it was resolved in the form of a discount on the final bill.
Brian M . 2024-05-07
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Doing a road trip, so I had no idea we had to book a table. The place was Empty and yet they said they couldn’t take us without a reservation.
Nathalia Q . 2024-05-04
MORE AT Google
Always good food here. Had a particularly good rump steak as part of a mixed grill. Our waitress Gemma was bright and cheerful and there when we needed her. Always good value, even better when you have over of their many discount vouchers !
Alan Massey . 2024-04-28
MORE AT Google
Popped in for lunch and had a really nice meal with Great service. Tracey was really attentive and helpful
Keith Hibberd . 2024-04-25
MORE AT Google
Really friendly staff who always are so accommodating when we visit with our Autistic son. The food is really excellent. The triple cooked chips and the Fillet Steaks are better than a lot of supposedly superior restaurants. Special thanks to Gemma our waitress who looked after us so well, during our visit. Well done Beefeater.
ironfoil . 2024-04-24
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Tracey was my waitress and was fantastic. Politely spoken, Well presented, an absolute delight. If only more could be the same. Well done. Paul
GrandTour28009498437 . 2024-04-22
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Great atmosphere food was amazing as we had the Sunday roast the service from Samantha and Jess was outstanding first visit here but will be going back, A++++++
Luan H . 2024-04-21
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Very friendly and enthusiastic service from Emma. Food was also delicious and good value for money. Very clean throughout.
Hilary M . 2024-04-20
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Thank you to Gemma and all the staff at the Hut Beefeater for the fast and very friendly service and for the hot food and beverages. Highly recommended. Please can you add Chai lattes to you drinks menu? 😊😊😊
Helen Morgan-Jones . 2024-04-19
MORE AT Google
Tracey ( waitress) was amazing and such a pleasure to be served by. If only all staff was like her !
Jackie Venn . 2024-04-17
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AMAZING!! Came in at 12. Greeted by a beautiful smile on the front desk and Tracey G was best waitress ever! Will return!!
Stewart B . 2024-04-17
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Although a little quite, food was very good. Half a roast chicken and a burger, all nice and hot and served in good time. Jessica was very helpfull and friendly and nothing was too much trouble . Would definitely recommend if your in the area. Amble parking .
STEVE LOCKLESS . 2024-04-16
MORE AT Google
Our waitress Tracey G was excellent and catered for our every need. We would certainly have lunch there again. The food was well cooked and of a good standard.
Norman B . 2024-04-15
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Lovely meal and service, no faults. Food came out quick, the staff were very attentive, I will be back! Thank you very much
Amy M . 2024-04-14
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Thanks Anna for great service, stopped for lunch after returning from a cruise. Hit the spot, no complaintes with food and drinks, and no problem sorting an accessible table.
Ruth O . 2024-04-13
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We were served by Tracey G who did a fabulous job looking after us during a busy lunch rush, and the steak was fabulous
Evie Airs . 2024-04-11
MORE AT Google
Me and my family was back again and Traccy did a fabulous job looking after us Made as comfortable and made sure we my kids had wonderful time.. Traccy and your team keep it up and we will definitely keep coming back 👊🏾👍🏾😊
KAYSTAR MATAKA . 2024-04-11
MORE AT Google
My family and I recently visited The Hut Beefeater restaurant, hoping for a pleasant dining experience, but unfortunately, it fell far short of our expectations. The food quality was dismal. The beef and ale pie was overcooked, accompanied by peas straight from the freezer, and served with stone-cold chips. Even the children’s meal, a simple burger and chips, was a letdown, with cold chips and a rubbery burger. Our attempts to address these issues with our waiter, Kristie, were met with indifference. Despite multiple complaints, she showed little concern or willingness to address our dissatisfaction. To make matters worse, the dessert options were severely lacking, with key items like churros and cheesecake unavailable. The kitchen hygiene was also concerning, as we witnessed a cook handling food with bare hands and visibly trembling. Even our request to be seated away from the kitchen was dismissed, with no alternative seating offered. Overall, our experience at The Hut Beefeater was disappointing. We hope management takes our feedback seriously to improve the quality of food and service for future patrons.
Luke S . 2024-04-09
MORE AT Google
Kristy always looks after us, she is one step ahead in how we like to dine. An absolute pleasure 🙏
maria copson . 2024-04-07
MORE AT Google
Turned up to half empty car park only to be told there was no space for 3 in restaurant even though again looked half empty, told we could sit in bar and then left to it! For an industry that works on customer service and is apparently on its knees we didn’t feel welcome at all and as we are local also I was more than disappointed with the service we received, avoid at all costs
Danny B . 2024-04-07
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Had a lovely family, great service, lovely food. Amazing staff, very attentive
Rosanna Chambers . 2024-04-06
MORE AT Google
Service was great! Sasha was friendly and extremely helpful 😊
Erin Bailey . 2024-04-05
MORE AT Google
Not too busy at lunchtime, so nice and quick service, really good quality meal for the price! The decor is lovely too. Special shout-out to Tracey G for her great service, made me feel very welcome!
Kieran Kennedy . 2024-04-04
MORE AT Google
Excellent service, excellent food, we always eat at the hut, we will definitely be returning to the hut. We will be telling are friends as well.
Steve C . 2024-04-04
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Great service by Tracy, very friendly and welcoming, food was good too 👍🏼 Will be returning soon. Keep up the good work Tracy 😉
Antony H . 2024-04-03
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Went to the Hut both the steak sampler and lasagne was excellent value for money. We were served by Tracey who was very friendly and signed us up to the new reward card so we have enough points for a free bottle of wine on the next trip (currently 500 points). Food was excellent and service was amazing. 👏
Sheilawaller . 2024-04-03
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I've been here a couple of times recently, and both times had a voucher to use. I wouldn't have gone back without them. The food is good, but the service is slow. If I had to pay full price, I wouldn't return, which is a shame because the staff are very friendly and helpful.
Mark Wellby . 2024-04-03
MORE AT Google
Tracey is the best..always has a smile for us.
Paul Motherwell . 2024-04-03
MORE AT Google
Absolutely loved lunch at the hut today. Great food. Lovely service from Tracey. She really made the meal perfect after our day out at the planetarium
Ricky K . 2024-04-01
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Was fine but got overcharged £40 for food that wasn’t ordered by us at all.
Zac wilcox . 2024-04-01
MORE AT Google
Firstly would like to say our server Gemma was a lovely waitress, any concerns we had she was very accommodating and apologetic. Great waitress and very friendly and assuring. If there was an option there would be no stars for the food. The chips were uncooked, pale and hard. The fillet steak was too gristly and tough, asked to get changed. Once new fillet steak came back didn’t look like a fillet. The breaded mushroom starter was fried too much it was hard to bite into. Although the food was not nice at all, the server was brilliant as I said.
Jessica Burt . 2024-03-29
MORE AT Google
Food was lovely and the service From Tracey G, was amazing, thank you very much, will be back, chicken burger particularly was amazing
rawchrisb . 2024-03-28
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Tracey was our server today, she was last time. She is really sweet and helpful. The food was all good. Between us we had sirloin steak, fish and chips, half a chicken and salmon with veggie rice
Julie S . 2024-03-28
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Mediocre at best. Steak was like eating my grandads old work boot. It was far from medium rare. Really quite bland food. My sister in law’s food was wrong despite it being really simple and she was waiting a long time for the food. The...
tony h . 2024-03-28
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Had a lovely meal. Food was hit and very tasty. Tracey G was a very attentive waitress. Explained options very well. Will return soon
Jennifer H . 2024-03-28
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Tracey G made our lunch, great service and made us feel really welcome. Also upsold dessert we hardly ever have..
Julie McCartney . 2024-03-28
MORE AT Google
What an awful meal, 1st steak was overcooked and cold. Replacement was cooked better but not a good piece of steak, looked grey and didn’t smell good, wouldn’t give it to my dog. That’s my last visit to Beefeater!!!
Mick . 2024-03-27
MORE AT Google
Tracey G was amazing and she was the best waitress we have ever had she made us feel welcome and made sure we have everything we are looking forward to coming again Tracey G and the whole team keep it up
Kaystar M . 2024-03-25
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This pub is amazing. The staff and food are always the best and we will definitely be returning. Kristie was attentive and friendly with exceptional service. Thanks for making Sunday lunch special
sarahsZ2526MF . 2024-03-24
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Had an excellent Sunday lunch here. Staff are very friendly and Kristie is amazing and very helpful. Will be coming back.
allpointssouth2016 . 2024-03-24
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A pleasant lunch to catch up. Shame their Bottomless soft drinks were unavailable- made soft drinks quite expensive by the bottle.
danbG9324WB . 2024-03-24
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I chose off the lunch time menu, which was 2 courses for £ 11.49 or 3 courses but I can not remember the price. Lovely waitress.
Karen Cook . 2024-03-22
MORE AT Google
Great place for lunch Had nice set lunch with deserts Thanks Christie 😎 Nice music and setting Would recommend for lunch Anytime and quick service
J3777TVmichellet . 2024-03-22
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My husband and I enjoyed the lunch and atmosphere . Compliments to the chef and especially the lovely waitress Tracy. Nothing seemed too much trouble for her and didn’t appear rushed. She was very helpful with choosing “ pick and mix” type meal for small...
maureen p . 2024-03-22
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Had the lunch menu and the food was great. Rump steak nice and tender and their salads are very big. Great service (Tracey) as well.
Chuck T . 2024-03-21
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Another great night at the hut with the wife, especially with the service from Gemma what an asset she is to the team and restaurant.
David Searle . 2024-03-20
MORE AT Google
Visited with friends from Wokingham who had made the booking and were treating us - 3 of them, 2 of us - as we were unable to visit them. The service we received from server 5430 Tracey G table 20/1 chk7760 18/03/2024 13:34 was friendly,...
David D . 2024-03-19
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Lovely meal, nice friendly service and lovely surroundings. Good value for money. I will be looking at coming back again
Ashleywhitej . 2024-03-19
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Very nice meal with a friend and attentive service.
Pui-Ling Salter . 2024-03-19
MORE AT Google
We had a lovely welcome and excellent service from Tracey. We had the lunchtime 2 course special. The steaks were very good.
Brian M . 2024-03-18
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The service and food was excellent. The server today was Tracey G. Very professional, attentive, smart, and polite. A good employee of this establishment. Out of 5 with 5 being highest. I would definately give 5 🌟 Please pass on our thanks to her.
Christopher . 2024-03-18
MORE AT Google
Our server Tracey was so friendly and welcoming, so lovely to see a smiley face Our food was delicious as well. Will definitely be back soon
Ambassador796355 . 2024-03-18
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Really nice food. Lovely waitress, Tracey! Amazing table service, made sure we had everything we needed. Wait time was accurate. Lovely lady with a wonderful and kind personality.
Emily Dixon . 2024-03-18
MORE AT Google
Very enjoyable experience, Tracey G waitress lovely, friendly and very attentive.
Jackie Coles . 2024-03-18
MORE AT Google
Really great Sunday lunch again and thanks to Kristie for good service, friendly and attentive. Thanks also to the chef for an exceptional roast. We really enjoyed our visit!
N8197NOjohnc . 2024-03-17
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Thanks to Kristie for great service and the chef for a great Sunday roast - again! We really enjoyed our visit and have not been disappointed on any of our previous visits either.
John Carter . 2024-03-17
MORE AT Google
Had a lovely meal and great service from both Millie and Ana 😊 Thank you, will be back soon!
Izzy Porter . 2024-03-17
MORE AT Google
Excellent roast dinner. Very friendly staff. Our waitress Thea was so helpful and friendly. Would highly recommend the staff and food at The Hut.
Dieselcharlie . 2024-03-17
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We went for a meal during the week in the evening, there were one long table of people upstairs, three tables downstairs with people and us upstairs. We waited I would day the normal time for food (30 minutes) which the food was okaayy, nothing to brag about then we wait what it felt like forever for the bill. Which we asked the girl twice. For such a quiet evening, the service wasn't great. Would I go back any time soon, probably not. It used to be really good value for money but not anymore unfortunately.
Abbie . 2024-03-16
MORE AT Google
Lovely food and staff thanks Jess was extra friendly. Loved the kit kat sundae 🍨 The background music was good and made for a great atmosphere!
donna w . 2024-03-16
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Excellent service by Millie tonight. Very courteous and helpful. Food outstanding again. Always good service and food even in the pub bar.
Helsbels168 . 2024-03-16
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After an awful day, this was exactly what we needed. Staff -particularly Millie and Jess - were friendly and helpful. Food and beer was excellent. We'll definitely be back.
Calum Kerr . 2024-03-16
MORE AT Google
Lovely food and very good service today. Thank you!
Aimee Hack . 2024-03-14
MORE AT Google
I visited the Hut on March 9th with my Mum and my brother, Kristie who served us was so lovely, friendly and helpful, my brother has a brain injury and was a little indecisive but Kristie was so patient and kind to him. Food was...
Jayne G . 2024-03-11
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When you walk into a restaurant and it's busy, it's a very good sign. There were approx 20+ waiting to be seated at the main reception and everyone was sent to their tables in a timely manner, there was hardly any waiting time. (Bearing in...
Amy H . 2024-03-10
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Wow i won't be going here again, the music was so noisy we had to shout to each other on the table. The service was terrible. The lady serving us started off saying she wished she wasnt there, good start! You could tell by the way she spoke to guests she is not fit for the role. Such a shame. The food was nothing special, just boil in a bag stuff and pre cooked. So disappointing, we won't be returning
Keith Allso . 2024-03-10
MORE AT Google
Went for my son's birthday and had a lovely meal. Our waitress was lovely, very attentive, especially as she was up and down the stairs serving us. I'm only up on holiday visiting, but looking forward to coming for a meal the next time I'm down from Glasgow.
trisha mills . 2024-03-10
MORE AT Google
Visited tonight, we were staying down the road at Holiday Inn as had visited Peppa Pig World for daughter’s birthday. We requested a quiet area of the pub beforehand and asked if they could do something for daughter’s birthday, neither of these requests happened. Starter...
Helen B . 2024-03-09
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Went for a lovely Sunday lunch with the family. Was made even better as had a great fun, happy waitress Kristie. Would definitely recommend the veggie roast and place for a warm friendly atmosphere
Mobile00771108537 . 2024-03-03
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Great service, friendly staff, and good value as always at the Hut. Came in for Sunday lunch and the beef was cooked to perfection.
robf31 . 2024-03-03
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We only went in as we were passing by and glad we did. We were greeted within minutes of walking through the door and seated. Our server Sasha was very professional polite friendly and assertive. Food was good and we enjoyed our visit
Expedition723699 . 2024-03-01
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Lovely friendly and quick service from Sasha, tasty food - perfect for a Friday lunchtime! Nice clean ambiance and comfortable seating.
FarAway28404792906 . 2024-03-01
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tracey was very warm welcoming and was very helpful throughout our meal , thank you all very much shame naan bread was a bit burnt
maisie h . 2024-02-29
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We have a regular lunch together. Today at The Hut was no different. Super venue, great good and perfect price. Tracey G also made our day. Attentive and fast no sooner as you ask its on the table.
Y8960GUjuliem . 2024-02-29
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Another delicious meal at our favourite Beefeater, served by the lovely Tracey for whom nothing seems too much trouble. A real pleasure - be back soon!
Keith W . 2024-02-29
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Lovely Sunday Roast dinner in nice surroundings and great staff that really look after you, Kristie made sure we had everything we needed despite being extremely busy and made our visit such a great experience.
broughy72 . 2024-02-28
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I was surprised at the number of clients for a midweek lunch, though we were seated with ease. Then I ate and I wasn't any more. The food was excellent and good value. But most of all, the staff were top notch. Our waitress was Tracey.... and she is wonderful! As was the other waitress. I was pleased to observe they worked as a team, making sure things were delivered or dealt with really promptly.
Helen31Uk . 2024-02-28
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Easy to park, friendly staff and a nice menu with a good choice of dishes, Tracey our server was cool with a nice level of chat....
Darren C . 2024-02-26
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Excellent service, Tracy was amazing. Food was lovely as always
Hadleigh Jones . 2024-02-26
MORE AT Google
Always an easy choice, easy to park, friendly staff and a decent menu which is good value
Darren Coventry . 2024-02-26
MORE AT Google
Just had a lovely family lunch time meal. Served by Tracey who was extremely friendly efficient & on the ball. Will be back
Sue B . 2024-02-26
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Tracy was amazing so attentive and welcoming Never had to ask for another drink as she would bring us a new one as soon as we finished
Ayesha Dewey . 2024-02-26
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We came to celebrate my husband’s birthday with the family. Sasha was a fabulous host! Was very attentive and nothing was too much trouble. Will come again just to see Sasha (not in a creepy way).
sean and sarah w . 2024-02-24
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We went for Valentine's Day. The set menu was amazing. Perfectly cooked steak, large portions and a nice gin! The service was smooth, friendly and efficient. Thanks for a great night!
Joseph smith . 2024-02-23
MORE AT Google
Popped here for a quick Meal in the Afternoon. Didn't have to wait long for the Food and Drinks. Food was tasty. Gammon and Chips. Waitress was Friendly and Polite. Would go back there again.
Kelly Best . 2024-02-23
MORE AT Google
Another good night out in the beefeater, friendly atmosphere from the team as usual especially from Gemma, back again soon
David S . 2024-02-21
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Just had an excellent steak meal at the Hut. Tracy was excellent, informed me well about the food ingredients as I’m gluten free, was very happy and a pleasure to be around. Thank you Tracy.. ü
Excursion02599183500 . 2024-02-21
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Firstly - we have given this place so many chances as we live next door but we won’t be giving it anymore. We went on Saturday and it was awful again, it seems when ever it’s busy they just collapse and it goes to pieces. The service was disgusting the staff were ignorant rude and miserable. They messed up our order on multiple occasions and when the food do come the food was awful it had been left out for ages. When we complained the staff were very rude including the manager who had zero customer skills and didn’t apologise once. We had to ask for drinks, ask for food otherwise we would have been sat they all night. Food took ages to come again we had to keep asking, when it came they repeatedly kept sending the wrong food out. We had to ask for the food to be taken off the bill otherwise they wouldn’t have. Not at any point did any staff apologise or explain anything just got ignored. We were Hungary and had to go for something to eat somewhere else. Really angry and disappointed won’t be using this place again not that they care.
Wayne Cooper . 2024-02-19
MORE AT Google
it had been left out for ages. When we complained the staff were very rude including the manager who had zero customer skills and didn’t apologise once. We had to ask for drinks, ask for food otherwise we would have been sat they all night. Food took ages to come again we had to keep asking, when it came they repeatedly kept sending the wrong food out. We had to ask for the food to be taken off the bill otherwise they wouldn’t have. Not at any point did any staff apologise or explain anything just got ignored. We were Hungary and had to go for something to eat somewhere else. Really angry and disappointed won’t be using this place again not that they care.
A8028OGwaynec . 2024-02-19
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Had a lovely meal, in the family friendly restaurant. Brandon was our server. He was a happy, polite young man. Who though is a new member of staff made sure we had everything we needed. One of our favourite places to eat.
Natalie B . 2024-02-18
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I enjoy coming to the hut solo, having a pint on my own. I always have exceptional service particularly from Kristie and Millie. Hats off to the pair of them.
amyhC4502DA . 2024-02-18
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The Hut was really nice place to go. Cannot thank our server Tracy enough went above and beyond for us and our 2 boys. Highly recommend
Rachel R . 2024-02-15
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Booked the Valentines set meal for my partner and I as I was going to be away on Valentines day. On arrival we were told there had been a fryer fire and some items weren't available, fair enough these things happen! On asking for the Valentines menu we were told it was for Wednesday only, I questioned this (as its advertised from the 12th to 17th February) only to be told they hadn't received a delivery so it wasn't available! Our waitress was lovely, but the restaurant was really cold.. has to be the worst time we've had at The Hut.
Alison Bungay . 2024-02-12
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The reason for a 3 rating was because although the restaurant experienced a fire in the kitchen the previous day and thus the menu was restricted, there was a serious shortage of staff which resulted in a wait for our food of 1 hour after...
Shaun C . 2024-02-12
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We were very disappointed with The Hut. We arrived on time for our table, only to wait 10 minutes at the entrance for any staff to come over. We were then told that due to "other customers being slow eaters" that our table wasn't ready...
adam201781 . 2024-02-10
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February 7th. We had our usual friendly greeting and excellent service from Tracey. The steaks were superb, well done Chef Jane.
Brian May . 2024-02-08
MORE AT Google
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Lovely Pub Grub and fine Ales A hidden gem of a pub, lovely beers and food, my new local, will be coming back again and again!