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4.2

Based on 1.304 opinions finded in 4 websites

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Nº 116 in 308 in Eastleigh

Nº 3 of 6 American in Eastleigh

CUSTOMERS TALK ABOUT DISHES WITH..rollsandwichsaladcheeselady

comment_iconOpinions

Always Great service by happy staff thank u.

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Krishanpriya - . 2024-11-14

MORE AT Google

Always serving with Smile very Professional staff good team work

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AVNI CHAWLA . 2024-11-14

MORE AT Google

Another one visited this store and. Service was above my expectations i visited in the past and its too much cleaner and brigter thank u

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Utsavi Chudasma . 2024-11-09

MORE AT Google

Great subway. Nice and clean. Lovely service.

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Jack Norris . 2024-09-25

MORE AT Google

Visited recently, person in fronts sub was burnt, asked for usual turkey breast and ham and they just left the slices together instead of spreading out and didn’t even put enough lettuce in to cover half the sub, definitely not where it used to be, more care needs to be taken, seemed a lot of people noticed it wasn’t as it was, potentially changed hands if a franchise

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Hayley . 2024-09-25

MORE AT Google

Good staff and very good service will visit Again

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Krishanpriya Monga . 2024-09-25

MORE AT Google

got put off our food by a young member off staff with glasses on cleaning the tables with the broom he was sweeping the floor with. And not even cleaning with any type of disinfectant after. Think he needs training on food hygiene. He should not be sweeping the tables with the floor broom. I think that should just be common sense,

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hospitality critic . 2024-09-21

MORE AT TripAdvisor

I was charged £3 more than what I ordered, Virtually no toppings were actually added. Server randomly added extra charges when I was paying, charging me for a meal deal and extra cheese when I did not ask for either. I didn't even receive a drink or crisps for the meal deal, just the charge.

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Eleanor . 2024-09-11

MORE AT Google

left the shop at 12:40, didn't arrive until 13:15. it would of been quicker to walk and get it myself.

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Richard . 2024-08-22

MORE AT Just Eat

The chicken tikka baguette had hardly any chicken tikka in lots of salad not good enough for the price won’t be coming back

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Helen . 2024-07-29

MORE AT Just Eat

Was happy, this is the first time that an order has turned up and not have anything missing from it…unfortunately, the food was horrible, my sub turned up and it felt wet/ frozen hadn’t been heated or toasted, very soggy…had to chuck most of it in the bin, not feeling to good now for it, waste of money.

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Tim . 2024-07-23

MORE AT Just Eat

Called the restaurant and subway informed me that my order had been sat for an hour because there was no driver's available, over an hour later the meal was spoiled cold and salad all soggy.

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Anita . 2024-07-05

MORE AT Just Eat

The food came on time and was good, but the big breakwich was missing cheese, this making it a slightly less enjoyable sandwich

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Lewis . 2024-06-29

MORE AT Just Eat

This store always give better service in Eastleigh I have to keep coming back for this.

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Avni Chawla . 2024-06-27

MORE AT Google

The Salad was nice but not much Salad for the Price & not much Chicken In the salad with the cheese,Not much Cheese

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Mrs . 2024-06-25

MORE AT Just Eat

New owners are incredibly stingy. Want cucumber in your footlong? 4 tiny pieces should do right. You have to ask for more and more and get snark back "it already has X ingredients on it" - yeah, but nowhere near as much as you used to get, or get elsewhere. You have to watch them like a hawk as they miss adding things too. So disappointing as the new staff and owners have taken one of the best subways and made it so all the subs are sub-par. If you can, I'd go to a different subway. It's that bad.

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Thomas Banks . 2024-06-25

MORE AT Google

I have break fast here every Sunday look forward to it every week sad when cannot visit

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Nicholas Dawson . 2024-06-20

MORE AT Google

I have been to this branch two times now and the customer service has been absolutely horrendous! Not to mention the strong smell of body odour as you approach the counter. The bearded male and the female wearing the bonnet are not welcoming at all constantly talking to each other in another language without any regards towards how others would be made to feel. I gave them the benefit of the doubt last time but my gosh it looks like this is a normal process for these two. I ordered two portions of waffle fries but the male decided that he would put them in one box without asking before he proceeded so I couldn’t really say no and they tasted disgusting. I was asked by the woman if I wanted any sauce with the cheese bites I had ordered and when I asked which sauces were available she was full of attitude acting annoyed that I didn’t know and then went on to make hand gestures and rolled her eyes at me. I have zero tolerance for rudeness and confronted her behaviour straight away when I caught her talking about me again behind my back to her colleague as I was leaving but they both acted like they did not know what was happening. Not once did they apologise to me even though I expressed how I was made to feel last week and also today which just proves how inconsiderate and unbothered these individuals are! You’re paid to serve customers so do your job and perhaps gain some people skills while you are at it. Pathetic behaviour especially in front of young kids!

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Green Peace . 2024-06-14

MORE AT Google

Visited on 08/06/2024 (13:15). Very busy when I entered the branch - I wasn't fazed, it was part of the lunch hour, after all. But the service at the counter was particularly slow. Disappointingly, they ran out of my sandwich option - these things happen. But, I was disappointed by the male sandwich artist's lack of concern. A female colleague had to step in and apologise. I took my custom elsewhere, as a consequence. 2 stars overall - 1) for store hygiene and 2) the apology from another member of staff.

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Jake B . 2024-06-09

MORE AT Google

Initial delivery time was 5.20-5.40, food didn't arrive until 6.15 and was incredibly cold and hard.

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Sophie . 2024-05-31

MORE AT Just Eat

missing footlongs - called restaraunt who tried to call the driver as they left a bag behind with no success . told to contact just eat to sort...cannot speak to a person .

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vicky . 2024-05-29

MORE AT Just Eat

There a certain guy who works here who always remembers my face. He is ever so kind and is always welcoming when I enter subway. This customer service is extremely rare to find nowadays and I'm really shocked and happy to find such a nice welcoming place. Probably the only best business in Eastleigh I will be returning here again hopefully soon :)

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Isaac . 2024-05-27

MORE AT Google

I really Enjoyed my Salad but I would of liked more Peppers,Sweetcorn & Crispy Onion 😊

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Mrs . 2024-05-26

MORE AT Just Eat

I don't know how to talk about customer service in the store. but the lack of daily respect towards delivery drivers of another nationality (Brazilians) has already crossed the line… I don't know if it's the owner or manager!!! “I’m not sure” in a way is prejudiced against us Brazilians, and it has made our work very difficult and has left us waiting for a long time for a simple food collection (which to some extent we have spent 20/25 minutes waiting for it) and When we call his attention, he simply tells us to cancel our delivery. the impression that all of us Brazilian delivery drivers have is that he is favoring delivery drivers of his nationality

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Andre Zanchett 190709 . 2024-05-23

MORE AT Google

Upon my recent sojourn to the esteemed establishment known as Subway, I found myself quite impressed by their offerings. This purveyor of victuals presents a varied assemblage of sandwiches, which one may custom-tailor to one's discerning tastes. The bread, fresh and fragrant, served as an exquisite foundation upon which the finest meats, cheeses, and vegetables were generously bestowed. The service was expedient, and the attendants courteous, rendering the entire experience most agreeable. In summation, I heartily recommend Subway to any gentleman or lady in pursuit of a satisfying repast.

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Hannah . 2024-05-21

MORE AT Google

Ordered in advance using the mobile app which was nice and easy. Note you can't order via the website. Great service with food ready for me to pick up on arrival. Warm welcome and complimentary drink matching the size of order, thanks! For bulk orders would be helpful to have an indicator on wrapper as to which is which, but otherwise great service.

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Jon Older . 2024-04-28

MORE AT Google

This subway is great. I got the train from Winchester to Eastleigh and I was looking for some lunch at 11am and I got the saver meal deal, which is £3.99. The lady and man at the desk was friendly, and made my order quickly, and payment was easy. The 'crunch' on the toasted BLT was nice, cookie was quality and you can refill your drink if you get the saver meal deal. Worth it, however when I ordered no-one was sat eating, which lowers the atmosphere. Would come here again.

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HARRY Witcomb . 2024-04-10

MORE AT Google

Delivery was fine, quick and efficient. The food wasn't the best quality. I had to throw away my garlic slice it was rock hard and cold. Inedible.

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hazel . 2024-03-18

MORE AT Just Eat

Didn’t get the food went to the wrong address

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Macie . 2024-03-07

MORE AT Just Eat

food was just ok. patty was warm, salad cold. wedges were slathered in mayo. not great.

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kellie . 2024-03-01

MORE AT Just Eat

I asked for mine to not be toasted and it arrived toasted.

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Izsy . 2024-02-25

MORE AT Just Eat

I'm a subway fan, but this is a poor one. Been twice as I like to give second chances. Felt unorganised and sub quality was low too. Nice enough staff but wouldn't be returning.

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Hank Davison . 2024-02-23

MORE AT Google

Thank you. Exactly as described Happy with the order

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EMMA . 2024-02-09

MORE AT Just Eat

food took over an hour between accepting my order and actually preparing it. kept changing the delivery times to later and later. when it arrived it was just cold and soggy

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Aidan . 2024-02-09

MORE AT Just Eat

Ordered and paid for a footling sub and they gave my a 6 inch, how do you mess that up?

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Lily . 2024-01-26

MORE AT Just Eat

Popped in to get the kids Subway. They only like ham and cucumber and ham, sweetcorn and cucumber. Not toasted, no cheese and no sauce. I feel a little angry at my experience of going there and having to ask for more sweetcorn and cucumber and getting an extra slice of cucumber taking this up to 3 slices and 3 extra bits of sweetcorn. I don't think you should have to barter for veg in Subway. This is the 2nd time we've had this experience at the same Subway. When you're spending nearly £8 for 4 pieces of ham, 6 slices of cucumber, 10 bits of sweetcorn and 1 roll of bread it does take the piss! Please sort this out!!!!

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stefan kuznicki . 2023-12-28

MORE AT Google

Food all Stone cold, subs so squashed couldn't even pick up to eat.

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Melissa . 2023-12-22

MORE AT Just Eat

I asked for it without eggs - but the eggs were added anyway

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Oliver . 2023-12-19

MORE AT Just Eat

Good food, But took too long. I'm fat and I didn't enjoy waiting

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ShadowEnder . 2023-12-17

MORE AT Google

We visited here and I must say food was very good as usual on top of that all 3 employees were very good, the lady on the till was very helpful and calm plus welcoming as well. Happy faces of employees we noticed there otherwise I never seen employees happy at subway but this was very good experience highly recommended.

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Olivia L . 2023-12-12

MORE AT TripAdvisor

Cold food , wrong food delivered and 46 mins late . Not delivery guys fault but poor Restraunt .

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Craig . 2023-12-08

MORE AT Just Eat

Bread tasted stale this is awful, wasn't offered any salad with my partners sandwich wasn't even toasted correctly for 15 quid waste of money had to throw both sandwiches away as not edible this store needs to be check out by subway as my partner knows standards set by them as was a regional manager for a few years

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Jae . 2023-12-05

MORE AT Google

Absolutely devastating experience. Have used just eat for a while and never had a problem. Have ordered from subway in Eastleigh and the food is stone cold! The pigs in blankets only has 3 in the pot with NO bacon wrapped and the cheese bites were so cold they look like they’ve came out of the freezer! The sandwich doesn’t have half the products I wanted in there (paid EXTRA). The only thing good was the cookie and the bottle of coke. Absolutely fuming! DO NOT RECOMMEND

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Sophie . 2023-11-24

MORE AT Just Eat

Fresh food with incredibly considerate service and outside seating available.

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Tom M . 2023-11-21

MORE AT Google

I love a subway, but today I was very disappointed, you forgot my cheese, my sub wasn't toasted, hardly no sauce. It was dry

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Melissa . 2023-11-12

MORE AT Just Eat

The lettuce looked off colour didn’t asked if I wanted tomatoes on the sub didn’t ask if I wanted extra salad

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mikejb1996 . 2023-11-08

MORE AT Google

Having been away from Subway for quite some time, I decided to stop by the one in Eastleigh on a whim. It was a pleasant surprise from the get-go. Arriving quite late on a Sunday, I wasn't certain of their closing time, but hunger propelled me to try my luck anyway. To my amazement, even though it was past closing, a wonderful man, whom I believe is the manager, graciously chose to serve me. This level of kindness, especially late on a Sunday, was truly refreshing and unexpected. I genuinely appreciated the gesture. Not only did I find the type of sub and bread I was craving (meatball marinara on hearty Italian), but they were all remarkably fresh and delicious. All my preferred toppings were available, and they were of excellent quality. I decided to indulge in a cookie as well because, why not? The person serving me, who I believe was the manager, was not only efficient but also incredibly pleasant and upbeat. Despite the late hour, he made me feel welcome and not the slightest bit rushed. This unexpected and warm experience truly saved my Sunday evening. I'll definitely be back, and the primary reason is the exceptional quality of service I received. Kudos to Subway Eastleigh for going above and beyond to make my visit a memorable one.

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littletofoo . 2023-10-29

MORE AT TripAdvisor

Had obviously been sat a while delivering was over an hour an 20 mins from order to delivery not overly happy but it was edible

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Craig . 2023-10-27

MORE AT Just Eat

Having been away from Subway for quite some time, I decided to stop by the one in Eastleigh on a whim. It was a pleasant surprise from the get-go. Arriving quite late on a Sunday, I wasn't certain of their closing time, but hunger propelled me to try my luck anyway. To my amazement, even though it was past closing, a wonderful man, whom I believe is the manager, graciously chose to serve me. This level of kindness, especially late on a Sunday, was truly refreshing and unexpected. I genuinely appreciated the gesture. Not only did I find the type of sub and bread I was craving (meatball marinara on hearty Italian), but they were all remarkably fresh and delicious. All my preferred toppings were available, and they were of excellent quality. I decided to indulge in a cookie as well because, why not? The person serving me, who I believe was the manager, was not only efficient but also incredibly pleasant and upbeat. Despite the late hour, he made me feel welcome and not the slightest bit rushed. This unexpected and warm experience truly saved my Sunday evening. I'll definitely be back, and the primary reason is the exceptional quality of service I received. Kudos to Subway Eastleigh for going above and beyond to make my visit a memorable one.

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Mae Daniells (LittleTofoo) . 2023-10-17

MORE AT Google

The driver was at the restaurant for ages, and then took him over half an hour to find my building despite the huge sign and riding past 3 times (that I saw) and he could've just called me to help him find me.

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Niaz . 2023-10-02

MORE AT Just Eat

Friendly welcome, prompt service and exceptionally clean.

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Sarah Baumann . 2023-09-23

MORE AT Google

Had wrong order delivered but store was good at shorting it and getting my order out to me

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Emily . 2023-09-23

MORE AT Just Eat

Missing second side and rest was cold

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shane . 2023-09-21

MORE AT Just Eat

Its lovey clean and all of the staff the manger is superb and staff are lovely and know my odear off by heart and helpful thanks

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hurst2 . 2023-08-21

MORE AT TripAdvisor

Nice food and staff are all friendly and helpful and kind

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Charlie Hurst . 2023-08-19

MORE AT Google

Really friendly staff and tasty food! 😊

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Sue Tansley . 2023-08-19

MORE AT Google

Only the very best service, nice guy gave me napkins after my Dr Pepper exploded. Would recommend

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Luke Jeffery . 2023-08-18

MORE AT Google

Lovely chatty staff in and out with prompt service thank you

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Rhyrhy Xo . 2023-08-16

MORE AT Google

The drinks are watered down to the point of ‘trades descriptions’ personnel needing to be involved as they are not as advertised. The sub was ok - nothing special. Other establishments are available - use them

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Gavin Panter . 2023-08-01

MORE AT Google

New Staff is really good. Best sandwich I ever had

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Timcy Kansal . 2023-07-22

MORE AT Google

Good amount of meat, however when it was toasted, it wasn’t toasted for anywhere near as long as it should have been and the veggies were really wet still

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Crazygamer21 . 2023-04-25

MORE AT Google

Average subway, the staff were quite moody & seemed untrained. The store wasn't accepting the September vouchers posted to local residents and instead was refusing them yet was in the participating restaurants on the Subway site. Food itself was a let down compared to other Subways, meatballs were burnt to the container with no sauce.

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toby . 2022-10-10

MORE AT Google

great place and love the staff. big up subway 💪🏻💪🏻

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Morgan Humby . 2022-07-16

MORE AT Google

I can't believe they are still in business, the price is insane

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bisc. Taylor . 2022-06-26

MORE AT Google

Excellent service and really friendly staff.

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Steven Weaver . 2022-06-11

MORE AT Google

okay food really nice staff though probably will eat here again

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Alice Marsden . 2022-05-13

MORE AT Google

Food was delicious and staff mostly quite friendly. However service seemed rushed and disorganised and my sub wasn't put together very neatly - I had bits falling out all over the place!

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Jayden Pettyfer . 2022-04-12

MORE AT Google

Good food served in a timely manner. Ideally if you want a snack served hot and filling

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Stuart Runciman . 2022-03-18

MORE AT Google

It's very buzy and my sald was very wet with mayo I said not too much mayo and table all dirty and loo was a mess and other was good

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hurst2 . 2022-02-05

MORE AT TripAdvisor

We were sad to see, when we went for lunch at Subways Eastleigh, a notice on the door saying that they are 'Closed. Permanently Closed'. This was sad news because the standard of all Subways establishments, whether on a high street, or in a major airport, is universally high. Their baguettes are particularly fresh.

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BroLucius . 2022-01-06

MORE AT TripAdvisor

It's lovey food and drinks the staff was always happy and kind and toliet is all ways clean and tidy and Jodie is amazing and kind

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hurst2 . 2021-12-30

MORE AT TripAdvisor

Esse Subway é sensacional! Os profissionais de lá são muuuuito eficientes, eles capricha de verdade no recheio, eles tem o maior cuidado para agradar os clientes. Tratam bem os deliverys que vão buscar os pedidos e acho isso muito importante.

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Gabriela Matos . 2021-11-27

MORE AT Google

Slowest subway I've ever been to by a mile, and they weren't managing to stay on top of supplies so kept being out of an ingredient and needing to go out back to hunt it down. Sandwiches were fine, but very poor organisation led to extremely slow service.

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L N . 2021-10-21

MORE AT Google

We went to Subway in Eastleigh to get food and John Maunders (i think that’s his name) he was so lovely and sweet!! he said he had his name on the wall for something and honestly deserves it. he was welcoming and treated us amazing. Also the food was bloody delicious!!

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B8737VWrosiem . 2021-06-29

MORE AT TripAdvisor

Pretty average Subway, nothing amazing but also no complaints. Food looks fresh and general area clean and tidy.

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Davo Wayman . 2021-06-23

MORE AT Google

Fresh ingredients and a friendly service.

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Rita White . 2021-06-22

MORE AT Google

Social distancing non existant. No enforcement on customers, even the staff are crowding around each other. Very disappointing

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Ali Townsend . 2021-06-03

MORE AT Google

Lovely food, had to queue but cleaning available

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Rosie Mitchell . 2021-03-03

MORE AT Google

Really slow service, but great quality and care taken to ensure food tastes great and not rushed. Only complaint is staff not wearing maks

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Jack Eaton . 2021-02-22

MORE AT Google

Nice food freshly cooked. Plenty of choices. Nice tasty drinks. Very reasonable prices. Staff very polite and friendly and cafe very clean

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Madmike180250 . 2020-07-22

MORE AT TripAdvisor

John, Nathan & Lewis alongside the ladies I have had a service from is immaculate! Not only is this facility throughly clean from top to bottom but the service from the individuals makes the presentation that much more worth it. I will continue to visit here on my breaks from work and I am extremely satisfied doing so!

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HappyChappy2070 . 2020-06-22

MORE AT TripAdvisor

Always lovely staff so pleasant great customer service.

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Sharon Abbott . 2020-03-15

MORE AT Google

Slightly slower service than others I have been too and my steak was slightly chewy, but my sandwich was made exactly how I wanted it.

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Emma Reece . 2020-03-08

MORE AT Google

As always good quality food. This open door policy having the entrance door open all the time is ridiculous. This time door was closed and we ate in a warm area!!

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David Harris . 2020-01-31

MORE AT Google

Great ......very clean, friendly service .....fresh food ....all good

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Lee Jarvis . 2020-01-27

MORE AT Google

Great food establishment and fantastic lunch. Staff are friendly and happy. John is a credit to the company.

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Arran Channell . 2020-01-25

MORE AT Google

This as all Subways a Franchise. It is very clean and a good example of how Subways should be. My Daughter opened the first UK Subway in Brighton, so I do know the standards required. Well done. Mike

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X9429JZmikes . 2020-01-21

MORE AT TripAdvisor

Whenever I’m in town I go to this subway, the staff are super friendly, the manager always says hello to me and it’s a nice meal On this trip I tried the vegan option and the server helped me through it (I’m new to this veggie lifestyle) The salad was filling and tasty and very highly recommended, it was a nice surprise to get a decent meat free meal My daughter has a meatball marinara and she was happy (she did complain she wasn’t offered a footlong but she’s a regular and always has the 6”.. so that’s her fault) Thanks for a nice lunch and friendly service

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stevlee78 . 2019-12-22

MORE AT TripAdvisor

Em always makes an amazing sub, always deserving and receiving of a bell ring! Never have any issues coming here and it's always nice to see her. Definitely reccomend for lunch when you're busy and just want something quick and still good! I will be back soon. : )

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seattlerevenge . 2019-11-09

MORE AT TripAdvisor

Lovely staff and fresh subs prepared in front of you. Like the ability to truly have it my way. Coffee is good value too

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Beardblanc . 2019-10-09

MORE AT TripAdvisor

visited this evening around 7-8pm & served by two young gentlemen harry & nathan. what can i say? this was without a doubt the best, professional and welcoming visit ive ever experienced. these two are indeed a credit to both this outlet and subway in general. both deserve highest of compliments & i sure hope its them that i have the pleasure to be served by again :-D

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Bond0212 . 2019-09-13

MORE AT TripAdvisor

Lovey stuff called Emily Debra and Jodi John and Harry and Nathan Lisa Tommy lovey food and I love them and Travis and Owen I I love it.

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hurst2 . 2019-06-28

MORE AT TripAdvisor

Went to Subway for a lunch and a very kind lady served us I think her name is Emily? Very kind,helpful and polite. And the Sub roll was very well presented and yummy.

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MeechAdam . 2019-05-31

MORE AT TripAdvisor

Went to get bite for lunch and lady who was the Manager was AMAZING! Nothing was too much trouble and she is such an asset to the company and I think her name was Emily?? Thank you lovely lady xx

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anjipetal . 2019-05-01

MORE AT TripAdvisor

A lovely lad called Travis served me, he was very polite and welcoming, will definitely be coming back and if you want nice service this is the place to go!

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Caitlinbrown41 . 2019-04-18

MORE AT TripAdvisor

This is a very worthwhile chain. You choose a type of baguette (from 5/6 different ones), then select various fillings from the servery. My wife and I chose ham (3 folded pieces) cheese (two triangles), lettuce, tomatoes and green peppers. The ingredients were melded together with mayonnaise. Since it was only 11.45, we requested takeaway and greatly enjoyed the baguettes at home. Several tables and chairs are provided, to eat on the premises.

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BroLucius . 2019-04-10

MORE AT TripAdvisor

Visited Subway on 12th January with my wife and grandson and extremely impressed with the friendly, helpful , excellent service received from Emily, Harry and John. Will definitely come again :-)

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Colin B . 2019-01-16

MORE AT TripAdvisor

I was rushed for time before my movie at Vue but Emily who had been working since 6am was very helpful, friendly and efficient. Great branch of Subway!

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Berryknockers . 2018-12-07

MORE AT TripAdvisor

Loving the subway the food is healthy Subway Salads are fresh & delicious Service is very good & it is clean inside. Use Subway a lot

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Angelonatrip . 2018-12-03

MORE AT TripAdvisor

My Fiancé and I find ourselves in this subway sometimes too much, but it’s clean and the sandwiches are nicely prepared. I’ve never had to wait too long either. But the thing that makes this subway better then then most as well as the sandwiches taste better, is the people. The lovely people behind the counter are always happy to see us and always strike up conversation. I come out smiling of this place just by being around people that are enthusiastic and friendly.

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964finleyb . 2018-11-08

MORE AT TripAdvisor

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