Subway Eastleigh in Eastleigh

Sandwich was burned and hard on the bottom

The main course was good. But the dips were neither labelled, nor had a use by date. And the 'footlong' hot cross bun thing was terrible I have to say. It was only 10 inches - hardly 'footlong' - whilst being thin and crunchy. Not a hot cross bun!

Great food delivered promptly and efficiently. I adored the complimentary sidekick. I am also pleased with how well items were wrapped. Looking forward to my next order!

very good customer service from us ( tall boy wear spect glasses )he was so lovely and served us quickly, deserves a raise because of her personality and efficiency :)

Food was great and the service was excellent and very patient. Would definitely recommend.

I visited the Subway in Eastleigh last week, and I had a great experience. I ordered a vegetarian sub because I am vegetarian, and I often find that other places don’t maintain good hygiene. However, the cleanliness at the Eastleigh Subway was impressive. The staff was very helpful, especially a lady named Dhruvisha. She understood my preferences and prepared my sandwich with great care. I was really happy with her service. The sandwich was also very tasty! I highly recommend everyone to eat at the Subway in Eastleigh when they visit. Thanks to Dhruvisha and her team, my experience there was memorable.

Best place about foods amazing staffs amazing nicest one around and always clean !!!

• “The flavors blend so well together; I could eat this every day!”

Great staff and amazing customer service. They’re friendly, approachable and great to have a chat with! Very quick food and delicious as always!

Popped in on sunday to eastleigh subway which is incredibly friendly nd nice staff..Really polite and ensure the food is served in high quality!lovely see u soon

Following an issue with just eat not delivering, the manager of the store was incredible. With just eat refusing to issue a refund, the manager of the store argued on our behalf, provided us with avenues to pursue a refund and contacted us directly to keep us informed of what action he himself was taking. It was the definition of going above and beyond for your customers. Thank you Ranjit

Clean tables . Tasty subway with a smile

They are dirty people. They have dirty hands. I received the order with old products + the food smelled bad.

One of the best subway i have been too. I ordered chicken tikka meal. It was exactly how i wanted. I forgot my drink at the counter. The manager came behind me to give that. Definitely my go to place.

Amazing service, good staff, will visit again.

As a delivery driver this subway has by far the best staff,talkative,on point checking of correct orders been handover over and taking into consideration the customers at the same time.

Great customer service. Very clean environment, and my order is always made just the way I enjoy it.

Went to this place with my family and I noticed that this subway outlet is in discipline than other ones in the town. Properly maintaining hygiene, moreover staff also welcomes with you calm and smile gesture. And the manager of this outlet Mr. Krutarth he is a gem to this business. He tried every possible way of him to ensure the people gets their order on time and they don't have to be standing all the time in long queues. Kudos to team , will come again and again to this store. I like the ambience. 100% recommended.

Ordered through uber eats for my already impatient teenager. The order arrives early but was completely wrong suppose to be ham and cheese toasted? Loads of onions and other stuff that my son won’t eat.. he is so particular with his subway he takes out everything so it’s just basic. Not happy the photos were shared with the company but it wasn’t saved to my phone. The whole order was messed up I understand we ordered through Uber eats you still never contacted me even though I requested you did. Poor service and customer service and it is your fault. You are the food supplier they just deliver the product. passing the buck and blaming them makes you look even more guilty. Wont use again avoid better fast food places that respect their customers and respond if they make a mistake..

Try to blame no driver then the driver was sat outside for half hour waiting for food and it was only a 6"sub snd sone chicken bites terrible

Excellent food, swiftly delivered.

I went in thinking what could possibly go wrong at a Subway? I was wrong 🙂 The staff needs training and by training I mean right from the basics- LISTENING to the customers. First things first, the lady didn't even hear me properly and assumed what I wanted. Thankfully the other guy noticed her picking up the wrong thing and pointed out at the same time I was going to point out. Maybe it was lack of concentration or maybe she was just new and scared so I let it go. Followed by that I started telling her what I wanted in my veggie sandwich. I told her to start with lettuce and then add tomato, onion, etc. She denied saying "I will put lettuce at the end" and put the wet tomatoes first then other things, then sauce, and then lettuce at the end. What I ended up with was dry and hard leaves of lettuce falling out of the sandwich with not one bit of sauce on the leaves. I even pointed that out at the end to which she said "oh okay" 🙂 The other guy asked if I wanted it remade but I hate wasting food and I really didn't have the time, energy, and patience to get another one made after a long tiring day. £6.99 for a sloppy sandwich which was not even wrapped properly. Thank God I had a bag to carry it or it would've definitely fallen on my way home. The Central Station and Giddy Bridge branches are way better.

Great Service at Dinner time, 6pm, sandwich made with care not just chucked into a roll.

Food hot, order correct , speedy delivery

Food hot, arrived on time (quickly) and order correct

looked like someone had eaten the chicken out my sub Not happy

this time I must complain is not even toasted properly...not enough of products only one bacon 3 of the chicken definitely rubbish...sorry but I am not happy at all....and I am not the first time ordering i know what I must have...

Don’t waist your money go somewhere else value for money is terrible

There was NO Tuna Mayo on the Footling and the 6” had NO Tuna Mayo in it - NOT worth the money that was charged for them!

This place always give 5 star service they never let us down. We went with our family bmt was really nice and new fries were very soft

The food is really good the cheese is not that good 😊

Always serving with Smile very Professional staff good team work

Always Great service by happy staff thank u.

so i was at subway ordering food and someone who worked there touched there butt will they where making my food and i will never go back there

paid for extra meat and got less wasnt worth the money

so i ordered it on uber or deliveroo i cant remeber and i did not recive my order. the man on his wheelie bike gave it to someone else and this is unacceptable i waited approximately 1 hour and it never showed up. do not order off of deliveroo or uber eats in this subway im so angry i need my midnight feast for my big back . so upset this is so irritating and im so so so so so so so so angry! 😡

Dry and cold sub. They also forgot my cookie.

Another one visited this store and. Service was above my expectations i visited in the past and its too much cleaner and brigter thank u

You failed to deliver my order, after having surgery and waiting 2 hours I went to collect my order myself to make sure my child was fed. There was no option to cancel my order. You need to enable couriers to be able to contact customers instead of leaving us in the dark. My friends were kind enough to gift me a voucher for just eat so i didn’t have to cook after the surgery, I wish i didn’t bother using it.

I ordered it just after 16:00.... didn't get it till 19:40...

The breakfast bap was amazing, especially the poached egg which was perfect it was runny but not snotty and also not hard as rock either, the rest of the items were also good as well as the mini hash browns too

I had literally one piece of lettuce! about 10 sweetcorn, a teaspoon of mayo and 5 ends of tomato in my footlong. sadest subway I've ever had

Good staff and very good service will visit Again

Great subway. Nice and clean. Lovely service.

Visited recently, person in fronts sub was burnt, asked for usual turkey breast and ham and they just left the slices together instead of spreading out and didn’t even put enough lettuce in to cover half the sub, definitely not where it used to be, more care needs to be taken, seemed a lot of people noticed it wasn’t as it was, potentially changed hands if a franchise

got put off our food by a young member off staff with glasses on cleaning the tables with the broom he was sweeping the floor with. And not even cleaning with any type of disinfectant after. Think he needs training on food hygiene. He should not be sweeping the tables with the floor broom. I think that should just be common sense,

I was charged £3 more than what I ordered, Virtually no toppings were actually added. Server randomly added extra charges when I was paying, charging me for a meal deal and extra cheese when I did not ask for either. I didn't even receive a drink or crisps for the meal deal, just the charge.

left the shop at 12:40, didn't arrive until 13:15. it would of been quicker to walk and get it myself.

The chicken tikka baguette had hardly any chicken tikka in lots of salad not good enough for the price won’t be coming back

Was happy, this is the first time that an order has turned up and not have anything missing from it…unfortunately, the food was horrible, my sub turned up and it felt wet/ frozen hadn’t been heated or toasted, very soggy…had to chuck most of it in the bin, not feeling to good now for it, waste of money.

Called the restaurant and subway informed me that my order had been sat for an hour because there was no driver's available, over an hour later the meal was spoiled cold and salad all soggy.

The food came on time and was good, but the big breakwich was missing cheese, this making it a slightly less enjoyable sandwich

This store always give better service in Eastleigh I have to keep coming back for this.

New owners are incredibly stingy. Want cucumber in your footlong? 4 tiny pieces should do right. You have to ask for more and more and get snark back "it already has X ingredients on it" - yeah, but nowhere near as much as you used to get, or get elsewhere. You have to watch them like a hawk as they miss adding things too. So disappointing as the new staff and owners have taken one of the best subways and made it so all the subs are sub-par. If you can, I'd go to a different subway. It's that bad.

The Salad was nice but not much Salad for the Price & not much Chicken In the salad with the cheese,Not much Cheese

I have break fast here every Sunday look forward to it every week sad when cannot visit

I have been to this branch two times now and the customer service has been absolutely horrendous! Not to mention the strong smell of body odour as you approach the counter. The bearded male and the female wearing the bonnet are not welcoming at all constantly talking to each other in another language without any regards towards how others would be made to feel. I gave them the benefit of the doubt last time but my gosh it looks like this is a normal process for these two. I ordered two portions of waffle fries but the male decided that he would put them in one box without asking before he proceeded so I couldn’t really say no and they tasted disgusting. I was asked by the woman if I wanted any sauce with the cheese bites I had ordered and when I asked which sauces were available she was full of attitude acting annoyed that I didn’t know and then went on to make hand gestures and rolled her eyes at me. I have zero tolerance for rudeness and confronted her behaviour straight away when I caught her talking about me again behind my back to her colleague as I was leaving but they both acted like they did not know what was happening. Not once did they apologise to me even though I expressed how I was made to feel last week and also today which just proves how inconsiderate and unbothered these individuals are! You’re paid to serve customers so do your job and perhaps gain some people skills while you are at it. Pathetic behaviour especially in front of young kids!

Visited on 08/06/2024 (13:15). Very busy when I entered the branch - I wasn't fazed, it was part of the lunch hour, after all. But the service at the counter was particularly slow. Disappointingly, they ran out of my sandwich option - these things happen. But, I was disappointed by the male sandwich artist's lack of concern. A female colleague had to step in and apologise. I took my custom elsewhere, as a consequence. 2 stars overall - 1) for store hygiene and 2) the apology from another member of staff.

Initial delivery time was 5.20-5.40, food didn't arrive until 6.15 and was incredibly cold and hard.

missing footlongs - called restaraunt who tried to call the driver as they left a bag behind with no success . told to contact just eat to sort...cannot speak to a person .

There a certain guy who works here who always remembers my face. He is ever so kind and is always welcoming when I enter subway. This customer service is extremely rare to find nowadays and I'm really shocked and happy to find such a nice welcoming place. Probably the only best business in Eastleigh I will be returning here again hopefully soon :)

I really Enjoyed my Salad but I would of liked more Peppers,Sweetcorn & Crispy Onion 😊

I don't know how to talk about customer service in the store. but the lack of daily respect towards delivery drivers of another nationality (Brazilians) has already crossed the line… I don't know if it's the owner or manager!!! “I’m not sure” in a way is prejudiced against us Brazilians, and it has made our work very difficult and has left us waiting for a long time for a simple food collection (which to some extent we have spent 20/25 minutes waiting for it) and When we call his attention, he simply tells us to cancel our delivery. the impression that all of us Brazilian delivery drivers have is that he is favoring delivery drivers of his nationality

Upon my recent sojourn to the esteemed establishment known as Subway, I found myself quite impressed by their offerings. This purveyor of victuals presents a varied assemblage of sandwiches, which one may custom-tailor to one's discerning tastes. The bread, fresh and fragrant, served as an exquisite foundation upon which the finest meats, cheeses, and vegetables were generously bestowed. The service was expedient, and the attendants courteous, rendering the entire experience most agreeable. In summation, I heartily recommend Subway to any gentleman or lady in pursuit of a satisfying repast.

Ordered in advance using the mobile app which was nice and easy. Note you can't order via the website. Great service with food ready for me to pick up on arrival. Warm welcome and complimentary drink matching the size of order, thanks! For bulk orders would be helpful to have an indicator on wrapper as to which is which, but otherwise great service.

This subway is great. I got the train from Winchester to Eastleigh and I was looking for some lunch at 11am and I got the saver meal deal, which is £3.99. The lady and man at the desk was friendly, and made my order quickly, and payment was easy. The 'crunch' on the toasted BLT was nice, cookie was quality and you can refill your drink if you get the saver meal deal. Worth it, however when I ordered no-one was sat eating, which lowers the atmosphere. Would come here again.

Delivery was fine, quick and efficient. The food wasn't the best quality. I had to throw away my garlic slice it was rock hard and cold. Inedible.

Didn’t get the food went to the wrong address

food was just ok. patty was warm, salad cold. wedges were slathered in mayo. not great.

I asked for mine to not be toasted and it arrived toasted.

I'm a subway fan, but this is a poor one. Been twice as I like to give second chances. Felt unorganised and sub quality was low too. Nice enough staff but wouldn't be returning.

Thank you. Exactly as described Happy with the order

food took over an hour between accepting my order and actually preparing it. kept changing the delivery times to later and later. when it arrived it was just cold and soggy

Ordered and paid for a footling sub and they gave my a 6 inch, how do you mess that up?

Popped in to get the kids Subway. They only like ham and cucumber and ham, sweetcorn and cucumber. Not toasted, no cheese and no sauce. I feel a little angry at my experience of going there and having to ask for more sweetcorn and cucumber and getting an extra slice of cucumber taking this up to 3 slices and 3 extra bits of sweetcorn. I don't think you should have to barter for veg in Subway. This is the 2nd time we've had this experience at the same Subway. When you're spending nearly £8 for 4 pieces of ham, 6 slices of cucumber, 10 bits of sweetcorn and 1 roll of bread it does take the piss! Please sort this out!!!!

Food all Stone cold, subs so squashed couldn't even pick up to eat.

I asked for it without eggs - but the eggs were added anyway

Good food, But took too long. I'm fat and I didn't enjoy waiting

We visited here and I must say food was very good as usual on top of that all 3 employees were very good, the lady on the till was very helpful and calm plus welcoming as well. Happy faces of employees we noticed there otherwise I never seen employees happy at subway but this was very good experience highly recommended.

Cold food , wrong food delivered and 46 mins late . Not delivery guys fault but poor Restraunt .

Bread tasted stale this is awful, wasn't offered any salad with my partners sandwich wasn't even toasted correctly for 15 quid waste of money had to throw both sandwiches away as not edible this store needs to be check out by subway as my partner knows standards set by them as was a regional manager for a few years

Absolutely devastating experience. Have used just eat for a while and never had a problem. Have ordered from subway in Eastleigh and the food is stone cold! The pigs in blankets only has 3 in the pot with NO bacon wrapped and the cheese bites were so cold they look like they’ve came out of the freezer! The sandwich doesn’t have half the products I wanted in there (paid EXTRA). The only thing good was the cookie and the bottle of coke. Absolutely fuming! DO NOT RECOMMEND

Fresh food with incredibly considerate service and outside seating available.

I love a subway, but today I was very disappointed, you forgot my cheese, my sub wasn't toasted, hardly no sauce. It was dry

The lettuce looked off colour didn’t asked if I wanted tomatoes on the sub didn’t ask if I wanted extra salad

Having been away from Subway for quite some time, I decided to stop by the one in Eastleigh on a whim. It was a pleasant surprise from the get-go. Arriving quite late on a Sunday, I wasn't certain of their closing time, but hunger propelled me to try my luck anyway. To my amazement, even though it was past closing, a wonderful man, whom I believe is the manager, graciously chose to serve me. This level of kindness, especially late on a Sunday, was truly refreshing and unexpected. I genuinely appreciated the gesture. Not only did I find the type of sub and bread I was craving (meatball marinara on hearty Italian), but they were all remarkably fresh and delicious. All my preferred toppings were available, and they were of excellent quality. I decided to indulge in a cookie as well because, why not? The person serving me, who I believe was the manager, was not only efficient but also incredibly pleasant and upbeat. Despite the late hour, he made me feel welcome and not the slightest bit rushed. This unexpected and warm experience truly saved my Sunday evening. I'll definitely be back, and the primary reason is the exceptional quality of service I received. Kudos to Subway Eastleigh for going above and beyond to make my visit a memorable one.

Had obviously been sat a while delivering was over an hour an 20 mins from order to delivery not overly happy but it was edible

Having been away from Subway for quite some time, I decided to stop by the one in Eastleigh on a whim. It was a pleasant surprise from the get-go. Arriving quite late on a Sunday, I wasn't certain of their closing time, but hunger propelled me to try my luck anyway. To my amazement, even though it was past closing, a wonderful man, whom I believe is the manager, graciously chose to serve me. This level of kindness, especially late on a Sunday, was truly refreshing and unexpected. I genuinely appreciated the gesture. Not only did I find the type of sub and bread I was craving (meatball marinara on hearty Italian), but they were all remarkably fresh and delicious. All my preferred toppings were available, and they were of excellent quality. I decided to indulge in a cookie as well because, why not? The person serving me, who I believe was the manager, was not only efficient but also incredibly pleasant and upbeat. Despite the late hour, he made me feel welcome and not the slightest bit rushed. This unexpected and warm experience truly saved my Sunday evening. I'll definitely be back, and the primary reason is the exceptional quality of service I received. Kudos to Subway Eastleigh for going above and beyond to make my visit a memorable one.

The driver was at the restaurant for ages, and then took him over half an hour to find my building despite the huge sign and riding past 3 times (that I saw) and he could've just called me to help him find me.

Friendly welcome, prompt service and exceptionally clean.

Had wrong order delivered but store was good at shorting it and getting my order out to me

Missing second side and rest was cold

Its lovey clean and all of the staff the manger is superb and staff are lovely and know my odear off by heart and helpful thanks

Really friendly staff and tasty food! 😊

Nice food and staff are all friendly and helpful and kind

Only the very best service, nice guy gave me napkins after my Dr Pepper exploded. Would recommend

Lovely chatty staff in and out with prompt service thank you

The drinks are watered down to the point of ‘trades descriptions’ personnel needing to be involved as they are not as advertised. The sub was ok - nothing special. Other establishments are available - use them

New Staff is really good. Best sandwich I ever had

Good amount of meat, however when it was toasted, it wasn’t toasted for anywhere near as long as it should have been and the veggies were really wet still