The Hotwok in Glasgow City

I never ever complain about food ever as there's sometimes a mistake or whatever human error but tonight I went in not been here for a while ordered starter for 2 it was literally deep fried hard and disgusting ribs small pieces of hard meat loaded with fat and chicken satay nearly broke my teeth the chicken wings where burnt to a crisp and soo tiny never saw wings like it in my life I also got salt and chilli wings I love onoin but there was more onoin than anything else again tiny chicken wings burnt to a crisp got rice noodles and salt n chili chips n curry sauce for just under 30 quid would have been better tossing it to the wind won't be back

Food wasn’t nice m never seen ribs as fatty as this in my life ! Chicken curry looked okay I just couldn’t eat any of it after I seen the ribs . I have a frenchie who loves ribs the bones she wouldvt. Even look at them .

Got take out dinner via Uber Eats to the Cameron House where we were staying. Food arrived over an hour late in packaging not fit for takeout. Leaked everywhere and was thrown away. Likely dodged a bullet as I’ve just read other reviews of this place. Sadly it was all that was available. Avoid at all costs.

We ordered hot and spicy chips which came with seasoning that tasted sweet nothing hot or spicy about them!! The chicken chowmein was tasteless!! Very disappointing!!

First time trying the hot wok, bought Singapore chow mein, not what I expected, tasted like a slightly peppered chow mein, 2 out of 10 for value for money.

Barkin from start to finish lit getting handed an ice pole the chips would bounce back at ye chicken was still on a farm the pawns have never seen the sea in there life must have hired a grounds worker for the curry sauce cos it was lit cement

Chicken satay and peking ribs I’d ordered… satay sauce didn’t taste the usual peanut sauce (more like a mild gravy) and the ribs sauce was like water…. Tasteless! Won’t be back!!

Made a total mess of my full order and when questioned on our mistake…. Laughed at by a member of staff ….. absolute shambles of a company ….. food that we were left with after no exchange was terrible

OFTEN order happymeal always good, ordered Garlic roast pork the sauce was veg or chicken stock with pureed garlic and sliced onions thickened with corn flour no taste except cornflour and garlic, pork was like chewing gum never thought something with Chinese roast pork could be so bad, as said not a problem in the past but 😢beyond gutted as usually stick to my go to.

Purchased beef curry and barbecue sauce ribs, ribs reheated deep fried and worst barbecue sauce ever separate, curry sauce was tasteless, never again, stinking, no wonder next door was jam packed

I ordered a delivery and the delivery service was great and the customer service over the phone was also great but most importantly the food was outstanding there was no mistakes in my order

I used to buy from here a 8 years ago but moved away so used other Chinese takeaways. Passed by the other day and decided to try it out to see if it was as good as before. Well we weren't disappointed. Takes a little bit longer than anywhere else but I was happy to wait as it was cooked fresh and was delicious. Will be back even although u are not local but what's a few miles for something good to eat

Absolutely disgusted tonight by the service from here. Phoned at 6.45 and placed my usual order ,still no delivery over an hour later. So telephoned back up and was told my order was just leaving with the delivery driver. Over 40 mins later still no delivery. Telephoned again to be told that she never told me that because my order was just getting made, from being placed at 6.45. Fair enough their busy but this is just taking the p. Not to mention the fact your a liar. So cheeky and arrogant on the phone ,because your stressed out. So order cancelled. Feel like you've lost a good loyal customer, usually always phone and order and collect but tonight had no car. Never again.

I stayed in the Motorhome car park at this hotel. I had vehicle trouble and was travelling solo. I was in a bit of a pickle. The staff, especially Valerie and Joanne were so helpful with my plight. They really put my mind at ease. They organised for a mechanic to come out and look at the motorhome. I was so grateful for everything they did for me, and the care they showed. They went above and beyond what I expected. I can truly recommend this hotel. The leisure facilities and the food were a welcome break from camper travel too!

My halal chicken balls were hard and if you look over the counter in the shop to the left you will see a big pile of them just sitting along with pre cooked chips ready to be recooked.As before not nice.

This was always my favourite Chinese restraunt however the past few times I have been really disappointed the sauces are tasting like vinegar water and was unable to chew my beef. I have sadly moved onto another regular spot.

I have honestly never came across such shocking customer service. You don't get a please a thank you. It's merely a grunt. Think this is a family buisness therefore don't feel the need to be nice. Honestly such a let down. I work with the public and nice to all my customers. Used to go here week In and week out but wouldn't go back. We now go where our buisness is appreciated

Singapore chow mein was good but the chicken balls and the chips were brilliant. Will definitely be back here.

Restaurante muy pequeño, pero esto no fue replicado es su amplia selección de deliciosas comidas, el dueño, que también fue nuestro camarero nos hizo sentir especiales y su ingenio nos tenía a todos en ajuste de risas. Definitivamente regresaremos muy pronto. No podía creer lo razonable de los precios y las porciones eran tan grandes que Todos fuimos a casa con bolsas de perro.

Mi familia y amigos, tuvimos una excelente comida en este restaurante. Leí las críticas antes de hacer la reserva. El feedback negativo que algunos han dejado no era ciertamente justificado. Gran selección de comida a un precio muy razonable. La decoración es cálida y relajante. El personal era atento y muy educado.Tuvimos el primer plato mixto, pollo al curry, pollo, pollo Kung Poe Chow - principal y las patatas fritas con chili. Todos los platos fueron excelentes. El tamaño de las porciones eran buenas. Muy buena relación calidad-precio.10 de 10 de este restaurante chino.Me volveré a reservar pronto para llevar a mi madre.

Mi familia y amigos, tuvimos una excelente comida en este restaurante. Leí las críticas antes de hacer la reserva. El feedback negativo que algunos han dejado no era ciertamente justificado. Gran selección de comida a un precio muy razonable. La decoración es cálida y relajante. El personal era atento y muy educado.

Absolutely love the hot wok .don't pay attention to other reviews food is great .we have been going here for years &we; have never been disappointed.staff are great too .very attentive in the restaurant nothing a problem .highly recommend .great

My husband & I eat in restaurant and also take aways .can't believe anyone would not enjoy the food .we have never had a bad meal food is always lovely especially the restaurant .nothing is a bother to any of the staff or the owner graham .we absolutely could not fault this place in any way at all .would highly recommend .lovely .

Chicken was stinking don't think was chicken asked for fried rice got big lumps of boiled rice and also fried rice wasn't happy I have previously had same experience with this shop food was wrong order I called them last time for the girl to give me cheek so today I ordered a pick up and was the same TERRIBLE SHOP AVOID

I got chicken curry that looked like onion soup, very little chicken and no taste to the curry sauce. Never ahain

Walked past this place a while ago & it seemed to hold much promise. Thai food you have to wait for, home cooked & authentic. Unfortunately, having tried the place this was proved not to be the case. Green curry (with prawns, no.22) was obviously made with paste from a jar with coconut milk, bamboo shoots from a can & garnished with a smattering of smallish prawns. No holy basil, lime leaves, galangal, lemongrass or fish sauce, the usual suspects you would expect from the Thai larder, were present. You'd probably find better value for money in an average Chinese place which does a bit of ersatzt Thai as well. I'd also like to add that the customer service was not up to scratch. When my food arrived, the woman of oriental extraction manning the front of house, Thai or otherwise, gestured in a surly fashion to her more cheerful blonde haired nordic colleague: "That's for him" (a smile would be nice, love.) The search for a decent Thai joint in Glasgow is still on, and it definitely isn't this place.

Stan's Chinese Take Away is one of the best Chinese take aways in the area. Try especially his Shredded Cripsy Beef. No one can make it like him!!