The Hook & Line in Plymouth

We wanted to have a meal for two without a reservation. A dirty chef greeted us at the entrance of the restaurant. Then the waiter came and said we could sit wherever we wanted, the restaurant was empty anyway. First we ordered our drinks, we wanted them to be non-alcoholic, and one of our drinks came with alcohol. We chose moktail but unfortunately it was a failure. We ate mussels and fish and chips. The plate I ate was horribly bad, the seafood was weak and stale, none of the products had any taste. It was freshly thawed and served. The fish and chips plate looked better. When the order was placed, it was prepared from scratch and served 25 minutes late. It is very sad that there is such a disappointing restaurant with such a beautiful concept. My wife went to the cash register to pay the bill, and we were shocked that the bill was extremely high, as if it wasn't enough that a lot of products arrived in bad shape. A 10% service fee was also requested. I didn't feel like paying this fee when no service was provided properly. I will never come again and never recommend it to anyone. And I'm sure this restaurant is run by people who don't know how to cook.

Trying the roast for the first and last time on a day that had two large events in the yard no provision made for extra staff to deal with this and of the two that were there only one had any idea what he should be doing during the hour plus that we waited for our food it took 40 minutes to bring the water we ordered when we arrived we saw over 20 people leave several tables that arrived after us get served before us at the time of our arrival there were only two other tables seated so no excuse for any of this food was good when it arrived though

What a hidden gem at RWY! A lovely independent restaurant. Went with family for a Sunday roast! Food was great - happy to accommodate family dietary needs. Staff super helpful and nothing was too much trouble… would definitely return again!

Do not visit that restaurant. 20 mins sat at the table, no staff approach for drink order. No menus. Ignored but other tables were served. Some table sending food back. Under staffed by inexperienced people. It’s a Sunday William yard food market so it’s going to be busy. Owner needs to evaluate there position in the business. Chef’s making phone calls while cooking asking g for more staff. Who is running this restaurant……

Awful service, waiter was really poor. We saw 18 people sit down and leave without ordering while we were waiting for our food. I ordered the fish tortillas and there was hardly any fish, really disappointing. My partners food was lovely. Such a shame as we've always had lovely food here.

First and most probably the last visit. A very busy day in the Royal William Yard so why was there no provision made for additional staff. Appalling, I am not exaggerating, while we were there we saw 20 people leave having got fed up with waiting. I gave it 2 stars because, when it eventually arrived, the food was reasonable. Also, I know it's a restaurant but I couldn't get over the vile smell. Felt sorry for the couple of staff that were on duty.

What an amazing evening. Food was absolutely mouthwatering tasty. From the creamy chicken pate, to the medium rare beef slices in a red wine sauce, last but just as tasty the hot chocolate brownie with ice cream. Presentation was the plate was incredible. Got to finish the evening in style by watching what I can only describe as a magnificent performance by The Black Cat. It was an evening of a spine tingling gothic live theatre performance that was captivating and enthralling. I would definitely recommend to all my friends and family. What an incredible evening was had.

Fantastic staff, very welcoming, super friendly Food was amazing, best fish restaurant I’ve visited locally, chef really knows how best to cook and serve amazing menu Great evening of live theatre with dining experience The theatre aspect of the evening was good, I didn’t guess the outcome. Great atmosphere for the theme Dining experience was great Brilliant selection of rums and extensive drinks menu Can’t wait to revisit where I know we will be sure to get a very warm welcome Thank you

food and service were both absolutely amazing! rum bar is an extra treat!

My friend and I visited for dinner recently, never been here before but the menu looked good, we didn’t realise it was more chippy vibes than restaurant however that’s ok. Service was amazing from the start, the guy expected us and seated us where we wanted, there was no one else in there while we were there which usually would make you feel awkward but it actually didn’t because it was quite a nice chilled vibe. We didn’t really know what to order so got some recommended from the server who was brilliant, really enthusiastic and helpful. The food was lovely, we would definitely eat here again. Overall would recommend, great food, lovely vibe and amazing customer service. Reasonably priced too.

We had dinner at The Hook and Line on a Friday evening following a long drive down to Plymouth, to visit my son and celebrate my son birthday. The staff (the manager particularly) could not have been more friendly, nothing was too much. Importantly, the food matched the service... the Thai inspired muscles I ordered were without a doubt the best I've ever tasted anywhere... and trust me, I've sampled a few. As this was an impromptu visit we had not organised anything Birthday wise, but the kitchen team put together a lovely little 'happy birthday' plate. So pleased we happened upon this restaurant, we will .ost definitely be going back at some time in the future. 😀

we stopped here today with our dogs and had two lovely fish finger sandwiches and salad accompanied by two coffees which we both enjoyed. served by friendly staff

Visiting my son in Plymouth this weekend for his birthday we paid an impromptu visit to the Hook and Line. The staff (the manager particularly) could not have been friendlier, and nothing was too much. The food was delicious, the Thai inspired muscles especially so... I've sampled a fair few in my time, bit these were by far the best ever!! As it was an impromptu trip we hadn't organised anything on the Birthday front, but the kitchen very kindly (without our asking) put together a little happy birthday plate. We Will definitely be returning on future trios to Plymouth.

One of the finest seafood restaurants in Plymouth with beautiful atmosphere inside and the most perfect spot outside to sit and watch the sunset with food and drinks

Very quiet, but we went on a Friday lunchtime, it's a nice building, nice and warm for how high the ceilings were. Staff were very pleasant and attentive. I loved my fish and chips but my partner didn't like her mussels at all, I think that was personal choice however. I would definitely go again.

As a seafood enthusiast, I love this place. Their selection of fresh seafood is simply amazing. The atmosphere in the restaurant is just as delightful as the food. It has a laid-back, inviting vibe that makes you feel at ease the moment you walk in. The staff, especially the owner, Steve, contribute significantly to this welcoming atmosphere. Their friendliness and efficiency in service make the dining experience even more enjoyable. One of the highlights of my visit was the quality of the seafood. It's evident that they prioritize fresh, local produce, which is apparent in every bite. Whether it's the fish tacos, chowder, or the fish & chips, each dish is wonderful. While some may find the prices a bit high, I believe the quality of the food and the overall experience justify the cost. It's a great place for a special occasion or just a casual evening out if you're a fan of seafood.

Amazing service and excellent food - a gem of a find

Such a fabulous place, can't recommend highly enough! We had the most amazing meal with our family, thank you to Steve and his wonderful team- we will most definitely be back.

Love this place, always made to feel welcome. Food is great, very accommodating if you’re trying to be healthy. The scollops are fabulous I had them to start then grilled fish without the batter and chips, totally yummy. Oh and a shout out to the rum cocktails I’m not a rum drinker but loved the rum and ginger 💕

Delicious food and excellent service! We came for a birthday celebration on the 10th of December after originally booking at The Boathouse. The Boathouse closed early so we were accommodated at the sister business, The Hook & Line. We were actually really glad that we ended up here instead as we didn’t realise it was even here! We loved the atmosphere and our 9 month old baby was even loving the food! We will certainly be back again in the new year! :)

Called in here on the off chance for a table and wasn’t disappointed. Warm welcome by staff and excellent service. Food cooked fresh and beautifully presented, thoroughly enjoyed by all and will be returning 😊

Tried to visit here as it looked good and reviews were good, only to find it closed when it was showing open on google maps

Absolutely amazing selection of fresh seafood! The staff are really friendly and the atmosphere was great. A must visit for seafood lovers!

Great place in Royal william yard. The selection of local seafood is fantastic. Great selection of drinks, rums and cocktails. Highly recommend the seafood platter and the surf and turf was great (perfect steak). Customer service was great as well 👍

Popped in on Tuesday evenin for a hot chocolate after a walk with the dog. It smelled so good and we were so warm that we ended up having dinner. Great evening made by the lovely food and friendly staff!

Visited this Restaurant for the first time on 28/10/2023.As soon as you enter the atmosphere was perfect.We were shown to our table and from then on in everything we hoped for we got.The staff were so friendly attentive, knowledgeable and considerate.We ordered our food which was then served to us,obviously cooked fresh and I have to say it was superb. This Fish Restaurant is a place you have to visit, everything was perfect.We will return that is for sure and I recommend it to everyone.Thank you Hook and Line.

Great "laid back" feeling about the place. The staff were very friendly & efficient. The food was excellent, but like many restaurants, was overpriced. Would I go back again? probably not.

Delicious seafood 🦪🍤🦞 and fabulous cocktails 🍹🍸👌

Popped in for takeaway, ordered tacos and had a rum while we waited. Lovely atmosphere, great rum selection and the tacos were absolutely delicious when we finally ate them at home. We'll definitely be back 🙂

Lovely open seating area by the seaside. Great service from Connor who was very helpful, efficient and with the top notch customer service/people skills. Great place and would definitely recommended.

We visited today for our anniversary and the food was amazing. But what made our visit even better was the customer service. Chris our server was amazing and he made us feel at home. He also had a lot of knowledge about the building and the Yard as a whole. I love restaurants where the staff are allowed to have conversations

We happened across the Hook & Line whilst on our way to catch the ferry to the Barbican, and after a quick look at the menu decided to book a table for our return. It’s owner Steve is a lovely chap and it turns out he owns and runs the ferry and a small fleet fishing boats, so his fish is always fresh. The old building is an impressive space and staff were attentive and friendly. The service was excellent. We had a prawns to start which were delicious, and then West Country Mussels and chips. Very generous portions and the plump mussels were fresh and perfectly cooked in a coriander, lime and chilli sauce which was amazing. Deserts were also well worth having, as were the Rum cocktails which the bar staff guided us through. Overall there is great welcoming atmosphere created by Steve and his staff. Our food was very tasty and we couldn’t help notice some great looking dishes being delivered to neighbouring tables, so we will definitely be back next time we visit Plymouth.

I would have expected more from £45 platter even with ordering from extras, my husband and I were not fulfilled. I ordered a desert at 14.10 and to be told at 14.30 it would be a couple minutes, with having school run, at 14.35 we had to refuse desert to be told then it would be 2 mins … they offered coffees on the house but nearly 30 mins for a pudding … we entered the restaurant at 1pm and left at 14.45pm for one course. Not really value for money I would say.

Beautiful setting, amazing food Sorry no photos, we ate everything too quickly

Amazing meal sat in the sun eating freshly caught mackerel. Service always great and we love eating at the hook and line.

Food below expectations, you should expect your food to be what you pay for..., customers treated differently if you over 60 or have a grey hair you ok ( that's how we felt anyway) .. good location

Excellent food fresh fish was delicious I had langoustine scampi which was excellent Location and service first class We will be back again

A fantastic place for a drink by the water. The barman offered to let me try a sample of the rosé before I ordered as I wasn't sure which to choose. Excellent service and a world class view to watch the sunset!

Best fish and chips around. It’s a must go too.

This place is just fabulous. I googled for gluten free fish and chips but it was so much more than that. The monkfish bites were divine, crispiest tastiest batter and meaty fresh fish. Husband had the whitebail and son had the fish cakes. Absolutely loved...

Fantastic food and lovely welcome by Dan & Chris. My 10yo wanted to try cockles and they let him try first before he ordered. Whitebait was awesome and calamari was superb. Must visit, highly recommended if you are in Plymouth.

Great place for super fresh fish caught daily by their own boats. Loved our lunch. Had a John Dory for two with a nice selection of sides.

Had a fab birthday meal here. Nice atmosphere, friendly staff, super fresh local seafood cooked to perfection all at a pretty good price. Absolutely lovely and I’d go back in a heartbeat.

Packed. Good atmosphere, food ok, but could be better. I had the mussels and so did my partner. quantities were not the same. Several of my mussel shells were empty, not just one or two. Sauce ok, but insufficient and not garlicky enough. Eton mess...

So glad we found this. We had the mackerel starter, pretty much straight off the boat. Melt in mouth. Crabcakes also deeelicious. Could also wax lyrical about main courses, but you get the drift. V happy to recommend and looking forward to our next excuse to come this way.

We'd been staying near Royal William Yard, but hadn't been sure about eating there as it seemed to mostly be bigger, chain restaurants. On a rainy evening we'd decided to nip down as it was close by, and chose Hook and Line by chance. The...

Beautiful setting (you can outside overlooking the sea or indoors). The food is amazing, amongst the best in Plymouth. Highly recommend

My Mum and Dad and I went for lunch last month and it was really wonderful - the best meal we’ve had in Plymouth. Steve, the owner, was so lovely and welcoming. The food is outstanding - we shared a John Dory and a Turbot,...

Celebrated our anniversary here last night-what a gem of a place❤️,food was delicious,staff amazing,setting perfect-definately recommend

Myself and 5 friends came to Plymouth specially to watch the Fireworks and decided to visit the Royal William Yard first for dinner. We initially tried finding a table in the French place Bistro Pierre. After waiting for nearly 20 minutes to be seen we...

Well done to Steve and his team for creating an amazing concept. Fresh fish, (I had the sea bass with a fresh sea herb salad) and complimented by a remarkable selection of rum. Great service, quirky space and decent price.

We normally try and support independents rather than the big chains. What a delightful surprise when we stumbled on the Hook & Line. I had their veggie breakfast and my partner had their version of a full English. The server, or i apologise as he...

Freshest seafood we have ever had and the service from the staff and manager was perfect, kept us accommodated during a ver busy night

An incredibly well designed restaurant with an exceptional menu, showcasing freshly caught local fish. The food is very well presented, delicious and cooked to a very high standard. The waiting staff ( Ben and Chris ) were very friendly and accommodating. Exceptional dining experience and...

Had two amazing meals here whilst having a few days away in Plymouth. The scallops we had for starters were melt in the mouth! And our mains were just as delicious. Ben and Chris were friendly and welcoming and the added bonus of being dog...

Warm welcome with efficient and friendly service. The menu is varied but I went for the Fish and Chips as caught locally from their own boats. I have to say they were perfect. Light and crispy batter with no residual oil on plate. The Chips...

I can’t really comment on the rating of the non existent food, only the appalling service we received. We ordered our food twice, first we got told to order on the app, which we did. It didn’t come so we got told order in person a second time. An hour and a half after our first order which included two drinks, bread and olives, we hadn’t received anything. The rest of our table had received theirs, and eaten it. We were forced to leave and find food elsewhere where it actually got served. This ruined what was meant to be a very special getaway for a very special birthday. We won’t be returning. A shame because their service has clearly gone downhill in the last year.

The booking was taken very efficiently. We arrived and were greeted extremely politely, shown to our table. The staff were all excellent and couldn’t have been more attentive. They kindly made a mocktail even thou they didn’t list them, the crab cakes were amazing for...

The sea bass was beautiful. Have visited this restaurant a few times now and food is always of a high standard. Portion sizes are just right and the staff are friendly and helpful. Has to be one of best seafood restaurants in Plymouth.

The food was excellent. Light & crispy batter on the fish. Beautiful tartare sauce. The mussels were so tasty, I'd recommend you try them if you're uncertain about what to have. Best fish & chips in Plymouth

The food at this restaurant was amazing! We had the calamari and the scampi and chips, both of which were cooked perfectly and so fresh. They also have some amazing local rum, which was the perfect way to end the meal. Overall, we had a wonderful dining experience at this restaurant. The food was delicious, the service was excellent, and the atmosphere was warm and inviting. We would highly recommend this restaurant to anyone looking for a great meal.

We had a great time at Hook & Line. We made the trip down from Exeter as we get bored of the chains up here. The food was all gorgeous and tasty, and the waiter Colm (I think?) was so attentive and chatty. He managed...

If you like seafood this place is a must!!!! Excellent menu options, with kids and gluten free menu as well. Had the fish & chips, batter was so light and crispy, fish was amazing. Tacos were also fabulous, if you don’t like fish then try...

Housed in a beautiful building at the entrance to RWY, the Hook & Line is a classy place to enjoy a fish and chip tea or something a little more adventurous. A bit pricey but the food is fresh and tasty.

Lovely sunny afternoon to sit with a wonderful view of the marina in what must be the best outdoor location in Royal William Yard. Service was excellent, our waiter was very attentive and everything arrived promptly. Staff had a good understanding of allergies and there...

This was a very disappointing experience. We were a group of friends going for a post swim breakfast and we were the only customers. The waitress took orders for hot drinks which took at least 20 minutes to arrive. Two coffees had to be re-heated...

Chowder was very bland and uninteresting. Chips tasted re-cooked. Not great at all. Service charge added automatically. Horrible approach.

Once a lovely restaurant with great food and service has now slipped below average! I had the chowder which was tasteless and oily, service was incredibly slow and inattentive (had to ask for our drinks twice), atmosphere was dull. 3/10

Excellent. Superb food today for lunch. Male waiter brilliant and knowledgeable about food. Much loved by us but please remove artificial air freshners !!

We dined outside taking in the wonderful view. The staff were friendly and polite and good fun. The food was exceptional in terms of menu choice, presentation and taste. As a coeliac I often have a limited choice, or items have to be left off...

Fantastic brunch, food was amazing all the staff were friendly and attentive. Looking forward to going back for dinner and cocktails

Our table was booked for 7.30pm and we arrived at 7.15pm. We had a little wait for an actual menu, they seemed way more interested in getting us to order drinks first. Service seemed a bit slow but we were, at that stage, not too...

Must try their fish tacos! They were excellent. Lovely spot outside next to the water. Ferry pick up just a few minutes walk away for £4 adult single. Nice cocktails and friendly service. Definitely check it out.

Fantastic place. Lovely friendly staff and wonderful food. Thoroughly recommend. Good value for money.

Waited around 40 mins for two breakfasts. The manager came out at one point to clear a table next to us and said ok? I said we were waiting and his answer was it’s only 30 mins, if it was 40 I would apologise. Great...

Went on a quiet Sunday evening. Great concept however young staff could do with some basic waiting on/customer service training. Young staff spent quite some chatting with each other while some of our order hadn’t arrived, also lots of tables needed cleaning. Everything a little...

Ever feel you had wasted £60 on a family meal? The service was slow. However overlooking the Tamar river in the sunshine the slow service was not an issue. The food was expense but we enjoyed it. Fish & chips, calamari and chip, moules and...

Fabulous evening spent here, great food and very friendly helpful service. Very helpful and accommodating adjusting menu for me. Lovely atmosphere too. Highly recommend

Good place to visit . But the service was a little bit slow and not that friendly or welcoming. You really have to work at getting served. Seemed a bit dull because the servers. But may have been a off day.

Overpriced and underwhelming £22 for 1 small seabass fillet?

I have visited this restaurant twice in the last week. The first time I was impressed with the service and the food and as a consequence I returned with a party of 6. We arrived on time and found we were the only customers in...

Really friendly staff and great food. Mussels were great and the selection of rum brilliant. Would recommend.

A beautiful setting and even better food. We came on a Sunday and stumbled upon the charcoal smell at the back. Fish bbq (with veggie bbq option too) was the reason for the tempting smell. the chef Martin was so friendly and really keen to...

Amazing food prepared by a really friendly and good chef Martin . Really loved the fish barbecue such a lovely place to eat and the scallops were amazing.

Great food. Fish was very nicely done, oysters very well presented. Shame there is no lobster or dressed crab on the menu.

As a regular visitor to Royal William Dockyard over the past couple of years l cannot belive we have not been here before. Food outstanding, cocktail menu amazing and service to match. See you again very soon. Adam.

This was our third visit to Hook & Line. The first two visits were for supper. First time we had fish tacos. Great concept but the fish was raw. Second visit we had vegan burgers - new to the menu. Really not nice - and...

Good tasty food, not exactly cheap, but very nice location. But the selection of vegetarian dishes is surprisingly small. Service was very attentive at first, but unfortunately after the food was served no one came to the outside area?!? We then went to the checkout to pay on our own initiative. Overall still 4****

Such a hidden gem in the Royal William yard. Lovely staff, lovely food, lovely service and lovely vibe. Didn’t want to go to one of the chains and this was just perfect.

Exceptional standard of food & excellent customer service - absolutely beautiful setting, both indoor & outdoor sitting. Definitely worth a visit with friends & family

Hook and line has a really good menu featuring fresh and high quality ingredients cook in a simple and delicious way. The food is really good value for money. Steve gave me a fabulous run down of the origin of the fish on the menu, and is really enthusiastic about what they do, and how they do it. This was my first visit, and I will be back.

Fresh fish. Tasty. Cool atmosphere.

After a nearly 3hr drive home to South Wales after having food, I completely forgot to review the place earlier so apologies. The food was fantastic (especially the calamari), well priced and a big up not just to the chefs/staff, but the owner as well, he made us feel very welcome and was very accommodating & friendly. Will definitely venture here again when we're next in this neck of the woods.

Superb food and nice restaurant. Staff and owners are genuinely nice people who seem to enjoy being at work. Definitely recommend both eating in and takeaway.

Amazing atmosphere, friendly staff and good drinks!!

I booked this on the off chance and was very impressed- a very nice setting, lovely prepared seafood and very friendly staff and great service - would highly recommend

Went for a meal on a Friday evening and would just like to say how lovely this place was. The food was amazing and the staff are really friendly and professional. The menu was great lots to choose from. I will definitely be coming back...

We went out as a table of 4. I ordered two starters to come out with the main meals. Mine came out on its own. When I complained the server said she would chase the kitchen. The response to that was that there was a...

What a refreshing change. Beautifully cooked fresh fish, excellent service and Dan the resident rum expert with 130 rums to choose from! Thanks to Steve, Dan and the team for a great experience tonight. X

The food was delicious. I had the mushroom starter it was lush. Fish and chips for my main meal. The batter was light & crispy and homemade tartare sauce gorgeous. the staff were so friendly and attentive nothing was too much trouble. Love this place...