The Hole in the Wall in Ashfield

Wife has allergies, staff always helpful with food alternatives. Cooks make separate veg to avoid allergens. Staff always polite and professional.

Came Monday lunchtime Mellissa served us at the bar and John the chef served the food both polite and friendly

Had a lovely family meal today. The Carvery was delicious and burger was very tasty. Good atmosphere. Thank you to Vanessa who did a wonderful job of looking after us all and making our family time extra special.

We had a family meal at the Hole in the Wall pub, Carvery was very good, and we had great service by Vanessa. We also signed up to the Stonehouse app to get 25%off our first meal, fantastic

Excellent environment, very friendly staff, and the food was superb, highly recommend And a big thank you to Mellisa and Vanessa for the excellent service they provided, and a massive shout out to the kitchen staff, excellent food 🙏🏾❤️

Visited today for a family meal. Sunday carvery and Calzone pizza were excellent and we were well looked after by Vanessa

Had a meal with the family on Sunday. The restaurant was busy however the service was really quick. The carvery was amazing with plenty of options and the food was fresh & hot. Thank you Vanessa for looking after our group you were very professional and friendly and went above and beyond.

Always a friendly and nice place to come staff are exceptional especially Vanessa and Seth. The is marvellous and well worths its money.

Another cracking carvery, If you use Stonehouse pubs regularly like me make sure you get the app..my carvery was just £6 today !

John and Seth were very polite and helpful breakfast was lovely

Keep going back every week, which speaks volumes. Sharon is very helpful and engaging. - great another week

A quite meal .mid afternoon, excellent service from Mellisa, very friendly. And lovely food. Good price too.

Absolutely fantastic carvery! Sharon was great, very friendly, hit us a table straight away. Great atmosphere A*

Ordered a takeaway meal that I collected. Captain Hook served me my order. He was very professional in his approach and had a brilliant sense of humour.

Melllissa was very helpful 10 out of 10

Sharon was amazing today, friendly atmosphere, great customer service A* Highly recommended

Always a great dining experience for any occasion, Sharon was a fantastic host for our breakfast today. Thank you

Melissa is really friendly and amazing!

Sharon went above and beyond as usual. She went out of her way to help us surprise my parents. Can’t recommend this place (and Sharon’s friendly assistance) enough

Melissa was very friendly and made you welcome.

Staff members were all very friendly and the food was great 👍

Nice relaxed atmosphere, Sharon who served us was very informative and nice to deal with, Food was nice few things like cabbage and roast potatoes weren't the best on this occasion but overall was pleasant

Visited today and have to say the place has improved since last time. Food was fresh, no dead flies lying around. Much improved.

Claire was lovely and welcoming and breakfast was fab!

Sharon was lovely and a joy to the place

Amazing food and waitress mellissa was superb

Great great service mellissa and Vanessa were great friendly good service all round

Melissa was our server and she was very polite lovely food wasn’t overly busy for a Tuesday tea time great offers on all week

Excellent value and quality and Melissa supplied excellent service

We recently held a celebration of life for my husband who passed away in January. The staff at the Hole in the Wall in Underwood couldn't have been more helpful. They went out of their way to make sure we had everything we needed, regularly checking we were OK. The food was lovely with lots of choice for everybody. What was a very sad day for us was made easier by Curtis, Claire, Sharon and the team. Thank you

Great service from Mellissa who was really helpful. The atmosphere was good, we were able to sit in a big group together to celebrate a birthday. All the food came at the same time, the child's big meal was more than big enough and we had a good time. Parking was easy and accessible.

Stopped for a breakfast and it was lovely

Excellent 5 star food, very friendly staff, especially John who served us ,highly recommend

Claire was very helpful and had 5* customer service

Called last Thurs for carvery great food great friendly service thanks Rita Claire n John you were all brilliant couldn't fault a thing keep it up.

Twice ive ordered through uber. 1st time half my items where missing and i received a partial refund. I decided to try again and yet again items missing. Couldn't get a refund through uber and the place itself told me the contract was with uber. First meal barely any beans only half the items in both breakfasts. Second meal no chips for two meals, missing items from my carvery and no drink i ordered. Absolutely shocking place. Foolishly i ordered again, 3rd time soggy due to packing of items.

Had a lovely beef carvery today with a friend. The food was great, the meat melted in the mouth and there was plenty of it.

Fantastic food as always with great deals across the menu , the staff are pleasant and polite as always special shout out to Claire service with a smile 😃 😊 😀

Had carveries through to good to go app, what can I say .. food was very nice & plentiful, & the members of staff are nice, & always welcoming, as me & my family have been here a few times before, we Highly recommend this place 😀 👍

Absolutely lovely and I’m now full, well done to all

Lovely carvery will definitely visit again

We went for food today as a group of 14 people (which included 3 babies who were not eating) The food was lovely when it arrived, but some meals including 2 children's meals took well over an hour to arrive. We went at a relatively quiet time too. Our waitress Mellissa was extremely apologetic and offered us all either a free desert or drink each. When it came to us ordering the complimentary desserts, the manager came to take our order and was nothing but rude and made us feel unwelcome by the poor customer service provided. It seemed to be an inconvenience that we had claimed the complimentary desserts offered to us. Again, Melissa was lovely and couldn't apologise enough, it's just a shame that our Easter family meal was tainted by the slow food and bad attitudes from management.

Brilliant! Quality fresh pizzas and Carvery, super price for a family of 5. Thanks Julie, Claire, Martin & Seth.

Brilliant meal here again!! Food always fresh and hot and definitely delicious! Would highly recommend. Claire and Mel were absolutely brilliant and couldn't do enough to accommodate us!! The chefs were absolutely brilliant with the kids too and had them laughing!! Well done guys

Really nice breakfast, really friendly staff

We had the all you can eat breakfast, everything was hot, well cooked and delicious! Service was top notch, checked we were okay! Great service for sure, Thankyou Curtis, Claire, John and Olha :)

Staff friendly and helpful. Appreciated the courtesy call to advise that we might want to arrive a bit earlier than planned to make sure we didn't miss out as the carvery had been very busy earlier on and might be closing early. Some of the veg on the carvery was getting a bit past its best but it was the end of the day and there was plenty left. Overall it was fine and we had a perfectly acceptable meal. Always happy with Stonehouse for a good value carvery. Would be very happy to visit again.

Always plenty to eat, carvery is the best. Curtis and Melissa were lovely and very helpful

I recently had the pleasure of trying the pizza from The Hole in the Wall Team, and I must say, it was **fantastic**! This was **the best pizza I've had in a long time**. The crust was perfectly cooked, crispy on the outside and soft on the inside, creating a delightful texture with every bite. The toppings were fresh and generously spread, making each slice a burst of flavor. The cheese was melted to perfection, adding a creamy richness that complemented the other ingredients beautifully. To top it all off, they offer **50% off on Tuesdays**, which is **great value** for such high-quality pizza. Overall, The Hole in the Wall Team has truly mastered the art of pizza-making. Highly recommended!

Absolutely great place, warm freindly atmosphere, great friendly staff, am ow a regular visitor

Great service and food was really good! Melissa was lovely and very friendly! Definitely recommend

I came with my family and the food by Colin, Olha and Rita was great.I had the meat feast calzone which was really nice. The front staff (Curtis and Mellissa) were really friendly and very chatty. We were made aware of what food was available and overall it was a lovely meal out. Would highly recommend.

1st food was great most importantly to me , 2nd this lady name Julie such a nice person offering us a nice welcome " WELL DONE JULIE , ps if anyone going stonehouse Brinsley nottingham say hello to TOP GAL julie x defo recommended

Really nice' food was good ' what was really nice a lady called Julie welcomed us really like that as some places they don't even have the time to talk at all. Will definitely recommend to all

Very nice carvery, even late in the evening everything was available and tasted good. Staff were friendly and the beers were good too.

I’m coeliac and worry about eating out .but no here I felt the staff were very attentive and very knowledgeable of what I could & couldn’t have . What told about the risks, but definitely felt they went out off their way to make cross contamination practically non existent. Cook cooked some veg separately for me . And CLAIRE was the lady that made my day for me . Everything & more she she could have done she did .BIG WELL DONE TO CLAIRE .thank you we will definitely will be back .oh and Dog friendly on Thursday !

Great little pub excellent selection of food great service from Claire and Charlotte nice friendly atmosphere little gem of a pub defo visit again one of our favourites xx

Lovely food. Friendly helpful staff

2nd time been for a breakfast sharon and other bar maid were so helpfull and friendly and the food was spot on again even got extras in waffles and pulled pork hash which was to die for

Always good service and staff is always checking in

Lovely Sunday roast well worth the money. Great service too

Well priced, great food very hard working staff

Went for a breakfast there was 7 of us.Great breakfast,staff brilliant one member of staff sharon was very friendly and helpful.Definitely be returning.

Carvery - Monday, arrived to eat at 6pm - very few people in the pub/ restaurant - literally only scraps of beef/ fat, a turkey carcass with one portion of turkey left on the bones and a decent half gammon joint! Chef said that's all they had left, great for business but bad for folk arriving after 6pm who didn't want gammon!

Nice Carvery, nice price. Absolutely beautiful as always. Breakfasts are equally as nice

I have been a few times before with my partner and really enjoyed it. Sunday we had a booking for 3pm. We arrived on time, ordered drinks and 2 carvery meals. We put our drinks on the table and went to get our carveries, it took just over 30 minutes to get back to our table due to a queue. The queue was across the pub. The lady serving the meat was very slow and lacked any care for the customers. By time we got our food, I was past looking forward to my meal and didn’t end up eating much. Our drinks were basically flat by time we drank them. Such a shame.

Very friendly staff and efficient service Nice, well-priced food as well

Lovely quiet place, with playground for kids and Claire even brought us a box to take the left over pizza home

Excellent service by Claire as always.....food and service amazing ..a credit to your company Jules and Alan

Melissa is a credit to your company very friendly and welcoming..excellent food and service ⁸

Upon arrival, we were greeted by a young female member of staff who asked me to sit anywhere, as they were not currently busy. Once my wife and daughter had arrived, after selecting our food and beverages, I proceeded to the bar with my young daughter. I was greeted by an individual who appeared to be the manager. He had an uncut, scruffy beard, greasy hair, and oversized Star Wars badges that did not align with the Stonehouse branding. This initial impression was quite negative. I subsequently placed an order for pizza, children’s fish goujons, and an adult vegetarian finger sandwich, followed by three drinks. After the drinks were prepared, I informed the manager that I had a couple of vouchers to redeem. He expressed surprise and looked at me in disbelief. I then presented him with a free adult meal voucher, which he initially denied, claiming that it was a buy one get one free offer. However, after I showed him the terms and conditions, which clearly stated that it was a voucher for a free adult birthday meal, he scanned it and was surprised to find that it worked. At this point, my wife inquired about my extended stay at the bar. During our conversation, the manager remained perplexed and stated that the till had removed the children’s meal from the menu because it was the most expensive item. This decision left me feeling frustrated. I informed him that we would only have the drinks and disregard the food. In terms of the overall ambiance of the pub, it was in a state of disrepair. The lighting was inadequate, and most of the tables were sticky and covered in dirt. The benches outside were covered in moss and had broken parts. In my opinion, the Stonehouse company would be better served by either closing this pub or undergoing a significant overhaul, including replacing this staff member. This establishment does not reflect the quality of other Stonehouse restaurants, such as Bartlewood Lodge, which is our preferred choice and where we will continue to dine.

Great carvery tasty and hot good selection on main menu and staff were friendly. What’s not to like

We got there at 1,30 for Sunday carvery was told there was only pork and it was going to take 2hrs to cook the beef and turkey so we ended up getting burgers and pizza the burger were ok but the chips and tots were cold so we sent them back we also had loaded chips but they came out plain when the correct food finally came out it nothing special the kids pasta was bland and probably microwaved the kids pizza was also nothing special the burgers were ok the only good thing was the staff that understood everything we complained about and tried to resolve it as best as they could I wouldn't go back again

Staff and food were wonderful really enjoyed my experience

Food was awful. Only peas as a veg. Roasties so dry. Stuffing was burnt. The burger looked like it was out of a tin! Took it home a d even the dog wasnt keen. Such a shame because we've had ok food in the past.

Absolutely top tier venue amazing staff food is always 10 10 highly recommend

I phoned for a late Sunday lunch booking and was greeted with helpfulness and positivity. The food was hot, plentiful and just what was needed. Sharon was really helpful to my elderly mum who thoroughly enjoyed the meal. We shall be back!

We have chain where we live & love it . We were passing through & visited here & it also was so good .Thank you to the wonderful grey haired lady who had the 'I Do ' attitude to everything she is a gem to The hole in the wall. I always say a smile costs nothing 😁

Love popping in here for a carvery. Recently attended with our children for a last minute tea had a lovely meal great atmosphere thanks to Mellisa and Claire for looking after us.

Really enjoyed my meal. Certainly go again.

Come in here a lot on my breaks at work, very friendly service and always enjoy the food, john always making sure everything is up to scratch And he has a lovely singing voice

I had breakfast today, February 21st, and it was fantastic! The food was delicious, and the service was outstanding. A big thank you to Charlotte, John, and the team!

charlotte and clarie was amazing waiters

I went for breakfast this morning with my family. Food was delicious and service was great. Well done team John

Amazing breakfast there was 13 of us and everyone was very happy with everything!!

Lovely place to come. Claire and mellissa today really helped make my visit a good one!

Lovely service by Melissa and claire food came quick and nice pleasant service

First time visiting today, had a lovely meal. Staff were really friendly especially towards our toddler. Thanks to Claire and everyone who was on shift today Wednesday 19 feb. I can see that we will be coming back.

We went for a family meal. We waited quite a while but that didn't matter. Was wxpecting better but the side orders and chips were cold and the burgers were luke warm. Would have mentioned this if we had been asked if our meals were good but they didn't. Wasn't even acknowledged as we walked out.

We booked a Kid's Pizza Party at Hole In The Wall today, and it was brilliant! Everyone had such a good time, very good value for money - Elise was particularly helpful and nothing was too much - will definitely book again, thank you!

We attended a pizza party here this afternoon, Elise was very good. The kids really enjoyed it. Also had a carvery whilst the party was on. Food was nice.

Had our Grandchild’s party there and I must say all the Kids enjoyed it Making there own pizzas and then eating them A Huge thank you to Elise who helped all the kids have a wonderful time A1

Food was average.. didnt feel very fresh, 3 out of 4 of the deserts we had asked for they didn't have. Service - always found quite slow in here, but staff seem friendly. Its clean, apart from the toilets.

Decent Stonehouse. Accommodating friendly staff. Clean and well presented.

Gorgeous food. Great service from John.

I took a group of adults with learning disabilities here for a pub lunch, the staff were incredible with them all they were patient whilst they were ordering their food independently (especially Claire, John and Curtis)! Only disappointing thing is the southern fried chicken sandwich it was awfully sad :(. However they all had a great time!!

Fabulous breakfast had here. Can't fault the food or service, John was so extremely helpful and nothing was too much trouble. Definitely recommend 👍

We visited for a Sunday carvery. I've never seen it so busy. On the positive side, the staff were friendly staff, food was good, and it was fair value for money. However, the queue time to be served and then to wait for the carvery made for an overall poor experience. It seemed the staff were doing their best but just not enough of them. The issue with the carvery queue was because the chefs kept leaving the station to fulfil the takeaway orders. We were waiting at least 20 minutes in this queue, by which time it had snaked down one wall and back up the other side. Lots of people were complaining about this. There was also an issue with us being forced to queue in front of the hotplate, where the takeaways were being left for collection and this also impeded staff who were trying their best to serve customers who had ordered from menu. Potential health and safety issues there, I feel. To me, the customers in the restaurant should be served as a priority with other staff allocated to the takeaway side to avoid this situation. Unfortunately, this experience has put us off from visiting again, at least for the carvery.

The place has gone down hill since we last visited over 10 years ago. Food was ok. But service very slow. The staff were just doing a job. Nothing impressive. Wont be going again & will not be recommending. Its a shame

Ordered a takeaway for collection. We picked our own veg, staff were lovely, food was fresh and hot, we asked for extra gravy and roast potatoes and this was happily given! John was really friendly, helpful and nothing was too much trouble! Highly recommend!