The Hole in the Wall in Ashfield

Well priced, great food very hard working staff

Always good service and staff is always checking in

Lovely Sunday roast well worth the money. Great service too

Carvery - Monday, arrived to eat at 6pm - very few people in the pub/ restaurant - literally only scraps of beef/ fat, a turkey carcass with one portion of turkey left on the bones and a decent half gammon joint! Chef said that's all they had left, great for business but bad for folk arriving after 6pm who didn't want gammon!

Nice Carvery, nice price. Absolutely beautiful as always. Breakfasts are equally as nice

Very friendly staff and efficient service Nice, well-priced food as well

Excellent service by Claire as always.....food and service amazing ..a credit to your company Jules and Alan

Lovely quiet place, with playground for kids and Claire even brought us a box to take the left over pizza home

Upon arrival, we were greeted by a young female member of staff who asked me to sit anywhere, as they were not currently busy. Once my wife and daughter had arrived, after selecting our food and beverages, I proceeded to the bar with my young daughter. I was greeted by an individual who appeared to be the manager. He had an uncut, scruffy beard, greasy hair, and oversized Star Wars badges that did not align with the Stonehouse branding. This initial impression was quite negative. I subsequently placed an order for pizza, children’s fish goujons, and an adult vegetarian finger sandwich, followed by three drinks. After the drinks were prepared, I informed the manager that I had a couple of vouchers to redeem. He expressed surprise and looked at me in disbelief. I then presented him with a free adult meal voucher, which he initially denied, claiming that it was a buy one get one free offer. However, after I showed him the terms and conditions, which clearly stated that it was a voucher for a free adult birthday meal, he scanned it and was surprised to find that it worked. At this point, my wife inquired about my extended stay at the bar. During our conversation, the manager remained perplexed and stated that the till had removed the children’s meal from the menu because it was the most expensive item. This decision left me feeling frustrated. I informed him that we would only have the drinks and disregard the food. In terms of the overall ambiance of the pub, it was in a state of disrepair. The lighting was inadequate, and most of the tables were sticky and covered in dirt. The benches outside were covered in moss and had broken parts. In my opinion, the Stonehouse company would be better served by either closing this pub or undergoing a significant overhaul, including replacing this staff member. This establishment does not reflect the quality of other Stonehouse restaurants, such as Bartlewood Lodge, which is our preferred choice and where we will continue to dine.

Melissa is a credit to your company very friendly and welcoming..excellent food and service ⁸

Great carvery tasty and hot good selection on main menu and staff were friendly. What’s not to like

We got there at 1,30 for Sunday carvery was told there was only pork and it was going to take 2hrs to cook the beef and turkey so we ended up getting burgers and pizza the burger were ok but the chips and tots were cold so we sent them back we also had loaded chips but they came out plain when the correct food finally came out it nothing special the kids pasta was bland and probably microwaved the kids pizza was also nothing special the burgers were ok the only good thing was the staff that understood everything we complained about and tried to resolve it as best as they could I wouldn't go back again

Staff and food were wonderful really enjoyed my experience

Food was awful. Only peas as a veg. Roasties so dry. Stuffing was burnt. The burger looked like it was out of a tin! Took it home a d even the dog wasnt keen. Such a shame because we've had ok food in the past.

Absolutely top tier venue amazing staff food is always 10 10 highly recommend

I phoned for a late Sunday lunch booking and was greeted with helpfulness and positivity. The food was hot, plentiful and just what was needed. Sharon was really helpful to my elderly mum who thoroughly enjoyed the meal. We shall be back!

We have chain where we live & love it . We were passing through & visited here & it also was so good .Thank you to the wonderful grey haired lady who had the 'I Do ' attitude to everything she is a gem to The hole in the wall. I always say a smile costs nothing 😁

Love popping in here for a carvery. Recently attended with our children for a last minute tea had a lovely meal great atmosphere thanks to Mellisa and Claire for looking after us.

Really enjoyed my meal. Certainly go again.

Come in here a lot on my breaks at work, very friendly service and always enjoy the food, john always making sure everything is up to scratch And he has a lovely singing voice

I had breakfast today, February 21st, and it was fantastic! The food was delicious, and the service was outstanding. A big thank you to Charlotte, John, and the team!

I went for breakfast this morning with my family. Food was delicious and service was great. Well done team John

charlotte and clarie was amazing waiters

Amazing breakfast there was 13 of us and everyone was very happy with everything!!

Lovely service by Melissa and claire food came quick and nice pleasant service

Lovely place to come. Claire and mellissa today really helped make my visit a good one!

First time visiting today, had a lovely meal. Staff were really friendly especially towards our toddler. Thanks to Claire and everyone who was on shift today Wednesday 19 feb. I can see that we will be coming back.

We went for a family meal. We waited quite a while but that didn't matter. Was wxpecting better but the side orders and chips were cold and the burgers were luke warm. Would have mentioned this if we had been asked if our meals were good but they didn't. Wasn't even acknowledged as we walked out.

We booked a Kid's Pizza Party at Hole In The Wall today, and it was brilliant! Everyone had such a good time, very good value for money - Elise was particularly helpful and nothing was too much - will definitely book again, thank you!

Food was average.. didnt feel very fresh, 3 out of 4 of the deserts we had asked for they didn't have. Service - always found quite slow in here, but staff seem friendly. Its clean, apart from the toilets.

Had our Grandchild’s party there and I must say all the Kids enjoyed it Making there own pizzas and then eating them A Huge thank you to Elise who helped all the kids have a wonderful time A1

We attended a pizza party here this afternoon, Elise was very good. The kids really enjoyed it. Also had a carvery whilst the party was on. Food was nice.

Decent Stonehouse. Accommodating friendly staff. Clean and well presented.

Gorgeous food. Great service from John.

I took a group of adults with learning disabilities here for a pub lunch, the staff were incredible with them all they were patient whilst they were ordering their food independently (especially Claire, John and Curtis)! Only disappointing thing is the southern fried chicken sandwich it was awfully sad :(. However they all had a great time!!

We visited for a Sunday carvery. I've never seen it so busy. On the positive side, the staff were friendly staff, food was good, and it was fair value for money. However, the queue time to be served and then to wait for the carvery made for an overall poor experience. It seemed the staff were doing their best but just not enough of them. The issue with the carvery queue was because the chefs kept leaving the station to fulfil the takeaway orders. We were waiting at least 20 minutes in this queue, by which time it had snaked down one wall and back up the other side. Lots of people were complaining about this. There was also an issue with us being forced to queue in front of the hotplate, where the takeaways were being left for collection and this also impeded staff who were trying their best to serve customers who had ordered from menu. Potential health and safety issues there, I feel. To me, the customers in the restaurant should be served as a priority with other staff allocated to the takeaway side to avoid this situation. Unfortunately, this experience has put us off from visiting again, at least for the carvery.

Fabulous breakfast had here. Can't fault the food or service, John was so extremely helpful and nothing was too much trouble. Definitely recommend 👍

The place has gone down hill since we last visited over 10 years ago. Food was ok. But service very slow. The staff were just doing a job. Nothing impressive. Wont be going again & will not be recommending. Its a shame

Ordered a takeaway for collection. We picked our own veg, staff were lovely, food was fresh and hot, we asked for extra gravy and roast potatoes and this was happily given! John was really friendly, helpful and nothing was too much trouble! Highly recommend!

Friendly staff and great service. Kitchen manager John was very helpful and good to have a chat with.

Fantastic food, as always, had the fish n chips, cooked by Julie, cooked to perfection.

Julie the chef was very nice nothing was a problem great food A+

great food and service julie made the experience excellent

John the chef was fantastic, very attentive and friendly. Wouldn't hesitate to come again. Thankyou for making our experience great!

Food was lovely highly recommend

The last few times we have been here, have not been great, twice we have been told they are not serving off the menu and there is only carvery available, even though there were people eating pizza on nearby tables. Just before Christmas we waited over an hour for pizza in an empty pub and when it turned up it was burnt. They do not serve food after 8pm, this may be just the few times we have tried to go just before 8pm. It’s a shame because it used to be nice here, it was a great place to bring the kids when they were younger, it’s local and the staff are lovely.

Paid just under £20 for x2 breakfast and x2 coffee The very nice lady showed us the way very politely. The coffee machine was off ! She politely got us a filter coffee from behind the bar which was lukewarm. We helped ourselves to breakfast. The black pudding was just warm Bacon well cooked and tasty. Eggs had been there for a while which were hard yolks and was supposed to be fried. Mushrooms were awful! Not a great experience and wouldn’t recommend I’m afraid! Cutlery on the table were marked and didn’t look the cleanest. Sorry but this place certainly needs improvement. Wouldn’t bother again 😕 Shame really it used to be a good pub but it looks very tired and unkempt.

Lovely place service and food A1 very friendly people Claire and John were lovely

Breakfast was amazing and couldn’t ask for better service! I would 100% recommend to everyone.🍽️😃

Good price for good food good recommendation

Ordered online to collect in person a large carvery. When i got home all i had been given was large scoop of uncooked stuffing,scoop of cauliflower few peas and a tiny piece of turkey and beef,2 roast potatoes and a yorkshire pudding.so no mash,no sausage( which you get with a large) I paid for a large carvery and got a childs portion with stuff missing......complete piss take! Staff are rude and dismisive,no atmosphere!

Shout out to Julie, excellent service, had a lovely chat. Thank you for the meat for our pooch Tanker, much appreciated 🐾🤍

Much tidier and cleaner than the last time I visited. Just settled for turkey ax the beef wasn't to my liking. Roast potatoes were delicious. Very good value as we had a voucher to use. Had a lovely table in the original part of the pub.

Came for the Carvery, good selection. Service is always great everytime I go. All Staff are very friendly and can always have a laugh with them but are also very understaffed when busy and definitely not looked after by the company, this is why complaints are made and poor reviews are given.

First visit at this Stonehouse restaurant and won’t be the last. Great welcome by a waitress (Sharon), and the friendliness was equalled by the waitress who showed us to our table and the gentleman who was carving the joints. A great experience.

I booked a table here, they gave me a courtesy call before we arrived to say they was running out of meat on the carvery so we arrived before our booked time. Unfortunately when we arrived they had ran out of meat but we were offered chicken breasts on our carvery instead the customer service is outstanding and would definitely recommend the food was amazing thank you so much for the lovley food and an amazing night with family.

Absolutely fantastic and the staff were amazing. Highly recommend.

Stop sending this it is years since I used this place

First time visit and was absolutely amazing, was greeted by friendly helpful staff, the place was warm and welcoming and the food was second to none

Sharon consistently provides excellent service and is always an asset to The Hole in the Wall. Her dedication to customer satisfaction is evident in every interaction, making her a standout member of the team. Sharon's friendly demeanor and professional approach ensure that all customers feel valued and well taken care of. The Sunday Carvery is consistently excellent, offering a delightful dining experience every time. The food is always of high quality, with a wide variety of options available to suit all tastes. It's fantastic that everything is always available and served hot, which adds to the overall enjoyment. The attention to detail and commitment to maintaining high standards make the Sunday Carvery a standout choice for a satisfying meal. 🍽️

Collected an evening carvery to take home and the staff were really friendly, especially the chef who served me. The food was delicious and there was plenty of it. Really appreciated the extra that I was given rather than seeing it go to waste. After this great experience I visited with my family for a buffet breakfast on New Year’s Day which was an equally great experience.

I ordered a salad with chicken. £10.99. After waiting 15 mins my salad arrived in a bowl. Consisting of 2 small tomatoes 3 pieces of cucumber, red onion and red pepper. A small amount of chicken. A large amount of Lettuce brown at the edges. I was very disappointed with this offering for the price. I will come back but definitely not order the salad.

Had a lovely dairy free meal, thanks to Julie for preparing it for me due to allergies. She was very helpful and went out of her way to help me with my dietary requirements. The fresh veg and roast potatoes were lovely and hot and served to my table with a smile. Thank you Julie.

Delicious food the gammon on the carvery was so tasty the staff were awesome and super friendly so glad we went and will definitely be going back

Great value and lovely food and service.

Order anything other than a carvery and be prepared for a long wait. 40 minutes for a pizza, over 30 minutes for an ice cream Sunday. Honestly I don't know what they are playing at, they weren't even that busy. We were in the pub over 2 hours and still hadn't got desert..we got a refund in the end and left.

Great stress free experience for Christmas day lunch! We arrived early however our table was ready which was perfect. No stress, great organisation from the team. Food lovely as usual! Lovely table set up including Xmas card, placename and props for pictures along with crackers to pull. Easy to book and pre order online. Thanks again

Used to go many moons ago, so thought to give it a whirl again and wasn't disappointed. Friendly smiling staff as you walk in. Was walked to our table, unbooked and for 7. Ordered at the bar, and 15 minutes later food was on the table and piping hot. We will be back. Thank you.

We came Christmas Day for our Christmas dinner and WOWWW!! From the moment we walked in you could feel the welcome & Christmas atmosphere, nothing was 2 much trouble and the attention to detail and organisation was exceptional from start to finish. The food was faultless & we literally couldn’t of asked for a more perfect Christmas Day! We can’t wait to book for nxt Christmas!!! Well done to all the team 🎉🎅🏼🎄

Go here alot for breakfast and carvery absolutely lovely food and amazing friendly staff best place about by far

The food was lovely and the staff were very nice.

Food amazing service 5 stars great atmosphere. Would definitely go again. well done to all your staff.

Had a fabulous full English Breakfast at Underwood today, great service from Elise & Joni. Well worth a visit and will be back, thank you 😁.

Great find. Our group of 13 dropped in for breakfast and were quickly accommodated. Sharon was so helpful and the kitchen staff worked tirelessly to keep up with busy demand. Tasty buffet breakfast. Will definitely come again!

FOOD-Decent Sunday Carvery, plenty of selection and nice flavour . SERVICE-Some of the most Happiest, friendly staff that make you feel looked after n welcome. Very refreshing . ATMOSPHERE- Fairly busy, lots of family's, lots of loud kids. Plenty of seating, nice n warm atmosphere

Very last minute large party accommodated with pleasant staff and good breakfast. Waitress Sharon very helpful

Sharon was amazing very helpful.at booking us in at the last minute. Lovely food and lovely atmosphere, we will def be back same time next year but will be back through out the year also. Can highly recommend this wonderful place. Thank you Sharon and all the other staff .

Lovely morning for family gathering, reasonably priced all you can eat breakfast and refill coffee. All staff very polite and helpful, large group of and they accoodated us last minute. Sharon was great help when we phoned to make sure they had space

Had to wait a little for carvery but staff were wonderful and food was class 👍esp Claire bless her she looked after us. A credit to your business

Fantastic breakfast. We come all the way from Nottingham for this. Rita does amazing eggs!

Delicious breakfast and unbelievable value. Best fried eggs by far! I marked the service down one - but to be fair they were very busy and were struggling to keep bringing out the food to keep up demand.

2× meat carvery are excellent and good value and extremely well presented staff.

We went for a carvery last night. It was heaving. The group I was with decided to have the three course Christmas Fayre carvery, instead of a normal carvery. This put extra pressure on the kitchen. There was a wait but it’s Christmas and the place was rammed so what do you expect.. With so many people Turkey did become in short supply but there was beef and the gammon was gorgeous. I couldn’t eat a pudding so they put it in a to go container for me. The staff were helpful and the manager himself apologised about the wait.. but it is what it is isn’t it. Christmas is busy. We’ve been there before and always had lovely food. And we’ll go again.

Carvery was lovely can’t fault any of it and the service was very good! Very polite and friendly especially Ashleigh & Claire. Will def be going back.

We booked last minute for dinner, had the carvery and it was lovely. Kids had the pizza, chicken dippers and fish and ate really well. Would come again for sure

I go here quite often, always good food, always good service.

Lovely staff, very welcoming and the breakfast was brilliant. I'd go again.

Excellent service as usual. Staff very friendly and helpful we visited for breakfast and very good price .

Love this place staff are so welcoming, food is always great and service with a smile .

I had takeaway breakfast this morning and I must say it was delicious, hot and cooked to perfection bacon and sausage just to my liking I was served by John and Curtis they are both a credit to the establishment very welcoming and helpful 😊

Thank you so much for an amazing carvery. 10 stars to John & Curtis for their service and top notch food. Must say I’ve enjoyed it more than some other competing companies. 😉

Had amazing food with my husband the other week Seth our server was very polite the food was lovely thank you Olivia

Had a lovely family breakfast this morning with Charlotte and Santa! Excellent service and very child friendly.

Great service, staff were so friendly and helpful. 5* service from Claire and Charlotte

Picked up my too good to go bag quick and easy, staff are always friendly and food is good quality and great value!

Excellent service from Ashleigh and Claire. Food was excellent and great value for money. Will definitely come again!

Food came in Good time and was good. Friendly lady on carvery serve over. Ashleigh and Claire were great

i came for lunch with some friends the food was lovely and the staff was amazing thank you claire , charlotte always smiling and good customer service, also would like to thank the chef julie .

Me and my partner came for a carvery last night both enjoyed but then this morning we both woke up with the worse stomach ever both throwing up what we had last night at the hole in the wall. we are both not pleased with it as this never happens to us and now we feel terrible and feel like we are going to be sick again not a good second impression sorry

Usually come with the works lads for a breakfast. Great food, good atmosphere but we only come to see Julie, top chef! 5 stars!