Based on 520 opinions finded in 2 websites
Based on 520 opinions finded in 2 websites
Nº 615 in 866 in Dudley
Nº 98 of 120 Other cuisines in Dudley
Opinions
My family and I visited the Hilly House after our wedding and all the staff were absolutely amazing with us and made us feel extra special on our big day. Cannot thank them enough!
Anil Patel . 2024-11-25
MORE AT Google
Never been before, Lovely atmosphere, landlady and bar staff were so friendly and welcoming made us feel like we had been going there for years.... Will 100% be back with the family as the outside space is fantastic, lots of space for the kids to have fun. Landlady also said have lots of events running on different days and nights... Thank you for a great night
Patsie26 . 2024-09-05
MORE AT TripAdvisor
Popped in on the off chance and treated my mother in law to lunch - this was a treat because we didn't know the pub did food. The food was delicious and the staff are super friendly. Pub had a great atmosphere 👌
Kerry R . 2024-09-03
MORE AT TripAdvisor
Bestest place to visit in Dudley . The ambience and the food are top notch and the staff is very friendly and welcoming aswell . They offer pool table and board games to play as well . Loved my first visit hr and I’m sure I’ll be visiting more with my friends and family . 👍🏼👍🏼💯💯💯
Chinmayee Nambiar . 2024-08-20
MORE AT Google
Very friendly staff, great food & beer nice garden for the kids to play
Garry Tooth . 2024-08-06
MORE AT Google
Food is amazing, Claire and Craig are great hosts and look after you the whole time you’re there recommend to anyone
Josh Yates . 2024-08-06
MORE AT Google
Great time as always Claire and Craig always going above and beyond
daniel harewood . 2024-08-06
MORE AT Google
Visited today 31/7/24 great pub very good service. Ordered 2 cheese salad cobs with chips,great value for money best cobs we’ve had highly recommend.
Paul L . 2024-07-31
MORE AT TripAdvisor
Amazing food, best meal we have had in a long time, highly recommend
Karly Round . 2024-07-30
MORE AT Google
Visted the Hilly House after not coming for a while and the food was amazing. Really big portion sizes, absolute value for money. Very large private ear garden which is kept clean. The staff are extremely friendly and accommodating. 100% will be coming again and recommending others.
Stacie Naylor . 2024-07-28
MORE AT Google
Hadn’t been for a while so thought we’d check it out. Took my mum for lunch, the food was great and good value for money,! The outside space is great especially when the sun is shining. Barstaff very friendly and polite, overall a great afternoon out.
Paradise46252298370 . 2024-07-26
MORE AT TripAdvisor
Been here today for the first in ages. Had food it was bang on and great value for money. Definitely be going again
Kevin Lilley . 2024-07-21
MORE AT Google
Really good food like it should be, friendly staff and good ale. Mixed grill is massive and well worth the money, lasagne was homemade and fab. Kids ate for £1 absolute bargin.
Craig M . 2024-07-20
MORE AT TripAdvisor
Amazing atmosphere friendly staff with brilliant service great vibe altogether such a very welcoming pub to go to. Food is amazing cooked perfect so filling and generous servings couldn't ask for any better with the entire experience in the hilly house.
Chelsie L . 2024-07-16
MORE AT TripAdvisor
Lovely little pub with a very friendly Landlady x
Kerry Raworth . 2024-07-09
MORE AT Google
Great pub, great atmosphere delicious food. Lovely settings. What more do you want?
Technicator . 2024-07-03
MORE AT Google
Nice staff , food was nice but not a lot on offer
John Keefe . 2024-05-13
MORE AT Google
What la happened the place looks ready to be demolished I didn’t know if it was even open so terrible needs revamping
D Anslow . 2023-12-12
MORE AT Google
I have been in this pub many times and I must say the current manager and the team are brilliant! Sam is a truly hardworking and enjoyable person to know and be around. Also the food that I have previously ordered and ate has always been cooked and brought out without any issues. Will most definitely be returning many more times and would highly recommend this pub to anybody.
Consumer Review . 2023-09-13
MORE AT Google
Great pub, friendly atmosphere and staff.
Lor Fairytale . 2023-08-18
MORE AT Google
First time here and can't fault it.
Nikkie Wemyss . 2023-08-10
MORE AT Google
Only seating by open door due to charity event so cold. Food was great (curry) and staff helpful
Debbie . 2023-08-05
MORE AT Google
Amazing service as well as the food being spot on, would highly recommend !! The staff were really attentive and made sure the experience was enjoyed through out
Susan S . 2023-07-20
MORE AT TripAdvisor
Wonderful food and great service! Lovely local pub
sophie hopkins . 2023-07-19
MORE AT Google
We've been coming to this pub for the past 15 years, we've seen it change hands quite a few times, and it hasn't always been the best. After visiting today we've noticed how much better it is, and how accommodating the staff are. A big thank you to Sam for the food, as it was nice, and a thank you to Dan who was really friendly with great customer service.
Kyle Reynolds . 2023-07-15
MORE AT Google
Great place Great food Great People, lovely pub have been coming here years, staff are very freindly and always helpful espicially Dan he is a great member of the team, would definatley recomend coming here for foid and fun, and being dog freindly is also a bonus. Thanks Guys
Ryan Tooth . 2023-07-15
MORE AT Google
This is our local we live close to the pub they are always respectful of the noise.. its a lovely family run pub and always get service with a smile relaxed atmosphere and just a nice place to be and eat
Chelsea Denigan . 2023-07-15
MORE AT Google
Went in after the Dudley arms wasn't doing food,really really glad we did,such a chilled atmosphere,very friendly service,me the missus and the two kids loved our food. We definitely be coming back.
Craig Waldron . 2023-07-07
MORE AT Google
Friendly service and atmosphere. Sam so chatty and welcoming
Hester Holland . 2023-07-05
MORE AT Google
Staying local, travelling on business and absolutely love this as my new local, Sam is so friendly, feel so comfortable and food is lovely and such good value 😊
Andi Macgregor . 2023-07-05
MORE AT Google
Had a lovey meal with the family. Ron and Sam proper looked after us. Steak cooked great and kids enjoyed their chicken nuggets. Defo be back
L6768AVcraigt . 2023-06-15
MORE AT TripAdvisor
Cracking food (love the burgers!) and really friendly and welcoming place, awesome staff-will be back!
Kieron J . 2023-06-15
MORE AT TripAdvisor
Had an amazing burger tonight was worried it would be greasy not at all and filling well done Sam will defo try steak night
Trip308935 . 2023-06-13
MORE AT TripAdvisor
We went last night and waited over an hour and a half for food. Then noticed the man working in the kitchen collecting food was at the tables having a beer with friends. It was very unprofessional and the food wasn't even nice and clearly had been warmed up. Very clicky in there with the public if you're not part of their friends then you get terrible service
Jessica Smith . 2023-06-03
MORE AT Google
We waited an hour for just 2 meals. After 40 minutes, we asked for an update on the food only to find that the man responsible for cooking had been sitting at a nearby table drinking booze with another bunch of customers he clearly knew. No apology when the food came and the food itself was really poor. Awful service.
Kane Smith . 2023-06-03
MORE AT Google
Now that the hilly house is under new management I thought I'd give the food a second go after having a terrible before they had taken over. I had the steak it was cooked to perfection it was a lovely meal if anything I could say to improve it I like my food hot but overall it was a lovely meal for all four of us. Also good value.
BEAUBELLS1 . 2023-04-21
MORE AT TripAdvisor
Nice food , happy to help staff
Karen Marsh . 2023-04-17
MORE AT Google
Won't be going back had to wait 50 minutes for food . There were only 4 people in the pub so the chef wasn't rushed and when it came is was poor
Brian Waters . 2023-04-03
MORE AT Google
Took my dogs there and family loved it and love the food to I would recommend the burgers so good 👍 😋
Luke . 2023-04-02
MORE AT Google
Great date night, food and service was amazing
sheralynn Davenport . 2023-03-30
MORE AT Google
Sam and Ron the new owners make you feel so welcome it’s a breath of fresh air to the area. Cannot wait to return
Alex D . 2023-03-30
MORE AT TripAdvisor
Excellent service and amazing staff thank you Tracey for all your help and patience. See you soon. X
Christine Parkes . 2023-03-02
MORE AT Google
Very comfy and relaxing place to chill with good company.
Althea Muir . 2023-02-18
MORE AT Google
Well after a break, tonite we went back and was very impressed... New managers were great, made us feel very welcome😁👍🏼there were 10 in our party, the meals were fantastic.. Nice to see the pub buzzing... Well done to Ronnie, Sam & becky... See u soon😁👍🏼
Elaine Bate . 2023-02-11
MORE AT Google
Nice pleasant place to drink and food 😋 👌 ☺️
Jusbinder Pall . 2023-01-23
MORE AT Google
Worst dinner we ever had paid £180 for 2 adults 3 children we had 2 slices of turkey one Yorkie 5 carrots 6 sprouts 2 burnt pigs in blankets a few parnips and burnt stuffing we were expected to share a gravy boat between two adults and a small one between three children when asked for more was a problem we got told we had enough my partner had no gravy at this point the waiter said it wasn’t his problem that marstons say it’s enough to share ridiculous rude I will say the lady was polite but think more to the point embarrassed at the sorry state dinners would not go again discusting we all have bad tummy’s now to gross needs closeing down I’ve gave it a one as pudding was at least bigger than my main dinner no joke
natashapI5452AC . 2022-12-25
MORE AT TripAdvisor
First time visit very impressed thankyou
jayney nascimento . 2022-12-22
MORE AT Google
A little gem of a pub with a very welcoming atmosphere to be enjoyed by diners and drinkers alike. Rita deserves a special mention with a welcome and a smile to brighten even the darkest of days. Highly recommended.
John Allen . 2022-12-02
MORE AT Google
It was quite, not many people in the pub
Golda Cooper . 2022-10-24
MORE AT Google
Friendly local with lovely staff and great food. Sarah Savage must get a special mention for her pint pulling skills and excellent banter. 10/10. Everything you want in a Barmaid. 😉😉
John Allen . 2022-10-13
MORE AT Google
Cracking barstaff, my pint is waiting for me as I enter the pub and they are always up for a bit of banter. Rita, Sarah, jayme kudos to you.
Rupert Norman . 2022-10-10
MORE AT Google
The pub is very clean and the food is great , definitely returning for a family meal
Rebecca Mainwaring . 2022-10-10
MORE AT Google
I have visited the Hilly House every day for over 30 years and have made and lost a lot of friends there. The present management are proving to be the best since Trisa a few years ago and i am hoping the place will now pick up and i will see the friends that left.
David allison . 2022-10-05
MORE AT Google
Visited on Saturday, served by Josh, great service 👍🏻
Shannonbate04. . 2022-09-28
MORE AT Google
Warm and friendly family pub. The food is good value for money. There is a lovely beer garden with great views of the surrounding area and the staff and owners are very welcoming. Would highly recommend.
Gemma-Louise Richards . 2022-09-27
MORE AT Google
Always a great experience staff are always smiling and happy and up for a good laugh I shall be coming back more often
Jack Braham . 2022-09-07
MORE AT Google
Very welcoming, food very good. Maybe slightly more salad with the chicken and bacon would have been appreciated, however very tasty. Shame no jacket potatoes on the menu, the freshly baked baguettes were delicious.
Carole Round . 2022-09-05
MORE AT Google
Great service and lovely atmosphere
Nat Natz . 2022-08-03
MORE AT Google
Very nice and friendly pub, clean and well maintained. Food was excellent. This pub has come a long way from what it used to be. Some of the menu items were unavailable, this happened on a few visits but the menu items that they did have were of very high quality indeed, will eat here again 100%
Rich Riley . 2022-07-23
MORE AT Google
Great pub awesome service every time always got the football on aswell
Dylxralph 07 . 2022-07-21
MORE AT Google
Great staff, good location, nice beer and most of all good atmosphere
Ryan Rushton-baysal . 2022-07-21
MORE AT Google
Lovely location, spacious pub and friendly staff, very clear pints
Jacob Madeley . 2022-07-21
MORE AT Google
Great service great beer lovely bar staff really worth a visit
Kevin Steadman . 2022-07-14
MORE AT Google
Very good pub really friendly service nice bar staff very helpful great food service with a smile
Andy Parker . 2022-07-14
MORE AT Google
This is a lovely pub the staff are friendly and welcoming ..
Angela Johnson . 2022-07-05
MORE AT Google
My family member was asking a question regarding facilities, the manager become hostile, and aggressive. This pub has had many new managers in my time of drinking there (since 1996) already these are the worst I have seen at customer service. Oh no sorry you need to know what customers are to be able to provide a service. Unfortunately they fail miserably Perhaps someone should enlighten them and the Brewery that without customers you are a manager of an empty building !!! Please send on training to be front facing as opposed to getting a licence and being vile arrogant and unapproachable
shellie2604 . 2022-06-30
MORE AT TripAdvisor
Booked a table for 5 people for fathers day we arrived on time to find no table reserved! No roast dinners left either!! We had said when booking that we all wanted a roast lunch,very disappointed the manager wasn't in the least bit apologetic will not ever be returning, absolute shambles!!!!
Tracey O . 2022-06-19
MORE AT TripAdvisor
Lovely little pub. I only stopped off with family for a drink. I have been there before and had a meal. The food is beautiful and the prices are very reasonable
Andrew Ellis . 2022-06-18
MORE AT Google
Staffs friendly. Nice pool table
Deshraj Ramkhelawon . 2022-06-03
MORE AT Google
Great pub,very friendly staff and good beer
Rich Culligan . 2022-05-27
MORE AT Google
Nice quite place friendly bar staff Recommended
Khush Ahmed . 2022-05-16
MORE AT Google
Dreadful service, kitchen was also shut in the afternoon so couldn’t order food. Place was dirty and didn’t see one table cleaned the whole time we were there
Leanne Fearn . 2022-05-16
MORE AT Google
Smashing staff, very attentive, prawn cocktail left a bit to be desired, will go back
Alwynn Jones . 2022-05-08
MORE AT Google
Superb service and lovely staff
Brendon Green . 2022-04-27
MORE AT Google
Food wasn't the best had the chicken burger wasn't nice at all the fries was nice and the oinion rings but rhe burger wasn't the best for the price
Kelly Lambert . 2022-04-23
MORE AT Google
Last visited 3 years ago. Exactly same as I remember. Staff friendly. Beef and chicken burgers were ok.
Steve Phipps . 2022-04-09
MORE AT Google
Ate in here for the first time today. The pub is a nice quiet pub with lots of windows and good views across kingswinford area. The food was not the best I had a chicken burger the bun was hard and the tomato was past it's best. My fella had a skinny steak and his salad consisted of a few mixed leaves some of them already browning cucumber red onion and a couple of past best tomatoes. For desert we ordered 3 scoops of ice cream and a sticky toffee pudding. The desert should have been served separately but can as one desert with one spoon disappointing 🤣 would I come back possibly for a drink and a light bite but the quality of the food needs to improve.
Stewart Harris . 2022-04-09
MORE AT Google
Very friendly, good food would recommend
Caroline Wallace . 2022-03-27
MORE AT Google
Nice staff food was lovely need i say more.
Stephen Templeton . 2022-03-26
MORE AT Google
Great meal and great service. Really enjoyed
David Wynn . 2022-03-21
MORE AT Google
Very boring hardly anyone in for a Saturday night. Just 2 customers who seemed angry. Meadow Lark is better experience.
Sam Peet . 2022-01-26
MORE AT Google
new management just before lockdown have really changed the place. atompsmhere beer and food have really improved. always a warm welcome from the friendly staff that really look after you when ever we visit. we'll worth a try
adamhA6744XA . 2022-01-17
MORE AT TripAdvisor
Great pub, great food and always a warm welcome from the staff that always look after us when we visit. Definitely worth trying
adam hughes . 2022-01-17
MORE AT Google
Great night had on new years eve 2021
Lorraine Hughes . 2022-01-06
MORE AT Google
Friendly service very spacious and warm.
mikepeter meach . 2021-12-25
MORE AT Google
Visited you in the open mic night, fabulous entertainment. Great group of people, very talented musicians although the music was quite loud. Staff at the pub were very friendly and welcoming. Looking forward to the next open mic night 👌
jackie knight . 2021-12-21
MORE AT Google
No complains always a friendly atmosphere with good music and good offers on the drinks and food, always welcoming, definitely somewhere to go for a drink and food
liamduce . 2021-12-13
MORE AT TripAdvisor
Good service, great food and drink and great staff. Always a good atmosphere in there. They show the sport with plenty of tv’s and have a pool table.
Jack C . 2021-12-13
MORE AT TripAdvisor
Had an amazing night here last night with family and friends. The staff were friendly, the service was great and the food was amazing. There was a big group of us out for a meal and we all had our food within a reasonable waiting time and everyone said how much they enjoyed it. Thanks to everyone at the Hilly House for making it a great night.
R3382UCtammyh . 2021-12-12
MORE AT TripAdvisor
This pub was quiet so no masks in place. There was no guard on counter an people sitting at bar. This is my opinion an no others wouldn't b bothered by these things
Karen Payne . 2021-12-06
MORE AT Google
My partner booked a table weeks in advanced for my daughters birthday for 10 people. And we arrive to place full and no table to sit on we had to stand round for 20 mins for a table to become available to the point my one year old son had to feed him in his pram. Not impressed at all
Richard Marston . 2021-11-01
MORE AT Google
Hilly house advertised a halloween party. Advertised to book in advance to avoid disappointment, I did this a month prior. Turned up on the 31st with a party of 10 (booked) to get there for the lady at the bar to say there's no seats as she didn't know who has booked and who hasn't. To be then shoved round the corner away from the party. This was also my daughters 10th. I had the cake brought out to her which they then left uncovered on the table we where sitting at. We ordered food and I requested steak with chips, Tom's, onion rings and peas and we'll done. My food arrived with steak, salad and medium rare. Social distancing was none existing and people where everywhere to the point you was nearly falling over people and kids, the pud it self is to small for functions that they offer and its more money making than safety or experience. My first time time here and my last. I booked to avoid disappointment as advertised and yet still was disappointed. Dont advertise if it won't work or get a better booking system that works and when you've reached maximum say no more, don't invite extras to get your moneys worth.
Louise Hughes . 2021-11-01
MORE AT Google
An amazing atmosphere last night 💖Open Mic night , nice to see local talented musicians young and old. 🎤🎻 Dan Hunt my son , brilliant night thank you. 🎶🎤🥂🍾
Jane Hunt . 2021-10-30
MORE AT Google
Not been here for years Then visited 3 times in 1 month. Friendly welcome everytime. We even selected it to have a celebration of life as it has great space, staff very accommodating and buffett was just right! Its also dog friendly, so a huge plus!
Cang98 . 2021-10-04
MORE AT TripAdvisor
Clean, friendly welcoming family pub. Food is great.
Beth . 2021-09-23
MORE AT Google
I was looking forward to having a nice meal in this pub as I often do. We ordered drinks and sat down. When I went to get a menu, only then I was told that the kitchen was closed. A notice on the door would have been a good idea and would not have takin much time to compose. I will not be going there again in a hurry.
Monica Pearn . 2021-09-23
MORE AT Google
Few of us stopped off for food, drinks and pool no complaints, the girls who served us were amazing the food was great and we all suck at pool 🤣
Ryan Taylor . 2021-09-14
MORE AT Google
Friendly people, friendly staff, nice food.
Emma Jewkes . 2021-08-08
MORE AT Google
All round great place to visit . Food was cheap and cheerful . The staff were polite and accommodating for our needs bar staff and owners were on site and hands on we will visit again . Just one criticism the menu could be a little more extensive I'm guessing it will be when things get back to normal . So enjoy you visit 110% recommended from me
Anthony Latham . 2021-08-05
MORE AT Google
Lovely pub with friendly staff. Lots of parking space with a covered beer garden that's quite large. As an ale drinker, I was hoping for more choice as they had 8 taps but only the same 2 generic ales on. Hobgoblin Gold and Banks's Amber, hence the loss of a star. Overall, a wonderfully located pub, just outside of Dudley, that is a pleasure to visit.
Tony Sault . 2021-07-15
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
451 Opinions
Been coming here for last couple of months ,all OK, bought my stepdaughter ,who dresses a bit differant, ,went up to bar and ordered a pint of Guinness for my hubby ,the older lady serving snapped ,where's her ID,,she only had it on her phone, that's not acceptable, OK my stepdaughter said it's OK I will just have pop , no no I am not serving any of you ,she doesn't have ID, I let it go cos we don't want any trouble ,thinking about it we have seen quite a few children in this pub and the parents have drank alcoholic drinks and obviously the kids don't have ID ,so there is a problem with the way my stepdaughter looks ,that's OK, you will never have my custom again,and I will tell everyone how you have treated us ,I work in retail and I know the laws ,you are an old nasty woman and karma is a cow x
746 Opinions
470 Opinions
We visited yesterday for breakfast with Santa as a family of 12. Upon arrival we were directed (not taken) to our table but having never visited this pub for breakfast with Santa before, we weren’t aware of what the process was, neither were we informed until I found a member of staff to ask. We then waited at least 20 mins in a queue for the buffet breakfast, this would be expected if the pub was busy but it wasn’t even half full! When we eventually got to the front of the queue, there was about 4 plates left. As we picked up the plates we soon became aware of how ridiculously hot they were after we all burnt our hands!! My son burnt his hand so badly I had to take him to the bathroom to apply cold water!!! You expect the plates to be hot but not just out the oven hot, and no signs to warn us! So as there were 12 of us and only 4 plates, and about another 20 people in the queue behind us, with no sign of anybody bringing anymore out, I had to pull a member of staff to ask for plates. Somebody then came from the kitchen with 2 PLATES!!!! These were of course used, leaving the rest of the queue without a plate again. My husband then asked the guy who was replenishing the food for yet more plates to which his half hearted response was “I’ll have to see if we’ve got any”!!!! Not what you want to hear when you’ve paid for a meal, in a pub, there are no plates?!! What the…….?!! He eventually strolled back from the kitchen with 2 PLATES again!! When we had all finally got a plate, there was then more waiting time as the amount of food that was out was just enough for two people so we had to wait whilst they went back to the kitchen to fetch another lot of food for the next two people! By the time we’d got back to our table, our hot drinks were now cold and so was our food!! Then a few of us wanted ketchup, so with nobody around to ask, I went on a hunt for some. I found 3 empty bottles so asked a member of staff for some more. She looked at me like I was totally inconveniencing her by asking then wondered off and came back a stupid amount of time later with a cereal bowl full of ketchup! A BOWL?!! She expected me to take a spoonful and leave the rest there for other diners however with half of our table wanting ketchup, the easiest thing to do was take it back to the table. All in all, my food was cold when I finally got to sit and eat, my drink was cold and I would have liked to go back for more food as I was still hungry but after the first experience at the buffet and the time it took, I decided it just wasn’t worth it! Then came our turn to visit Santa. In a huge pub that was less than half full, they had decided to place Santa and his grotto in between the bar and the entrance to the pub! To say this caused chaos would be an understatement. Families queuing for Santa were left having to stand in the path way of anybody wanting to get in or out of the pub and anybody wanting to get to or from the bar which resulted in a few drinks being spilled from excited children who were simply bored of waiting and had nowhere to stand!! ! The queue for the bar due to the fact that because of where Santa had been placed meant a till had had to be closed off, meant even more people gathered. We waited in the queue for Santa for 35 long minutes! That is a long time for young children to stand in a queue where they literally cannot move for fear of drink or food spillages or getting in somebody’s way or getting lost! Yet the other side of the pub was a lovely comfy corner where nobody was sitting with lots of space - wouldn’t this have made more sense for Santa’s grotto?!! Whilst Santa and Mrs Claus were quite chatty with the children when it was eventually our turn, I feel a bit more effort could have been made. Some of the children in our group noticed Santa had trainers on and wanted to know why he didn’t have his black boots on. May sound petty but when you pay for a Santa experience, it’s not difficult for the little details to be thought of really…. We were not the only family who were disappointed with our experience sadly there were others, and I think the overall opinion was that none of us would return again given the chance. The whole thing was way more time consuming than it needed to be with abit more preparation and effort it would have been great. Our family actually couldn’t wait to leave! Never again!
2051 Opinions
Booked a table for my mothers 87th Birthday. I decided to give them a call ahead to see if there was something they could put on the table for her just to make it a bit more special as mom is also disabled so not able to get out very often. I spoke to a member of staff called Matt. I explained it was my mom’s birthday and I asked if there was something they could put on the table and he hesitated and replied in what respect ? I said I don’t know maybe a little balloon he said no sorry we don’t do that. I felt his attitude was a little poor and he came across sarcastic in all honesty and just didn’t want to help and make the visit more special for my mom. I am pretty sure they could have put something on the table even just a little decoration I even offered to pay and to be honest I was tempted to cancel the booking and go elsewhere as never known a pub/restaurant not willing to make someone’s birthday visit just that extra bit special. Especially a lady of 87!!! We decided to go as have been visiting and having deliveries from here for a few years now and always received good service and excellent food. However of late I do feel the standards are slipping. I had gammon and turkey my mom had the turkey and to be honest it was just ok nothing to write home about. 2 roast potatoes and not a great selection of vegetables at all just cabbage and carrots. I did eat it all as I was so hungry but mom left a lot of hers. The waitress serving didn’t once smile and when she brought us our cheesecake desserts they were just plonked on the table and we were handed a spoon which was not wrapped in a serviette and mine had food all up the handle I had to get a wet wipe and clean it off as there was no staff member in sight. We were also not given forks which you should have with a cheesecake. The place just does not have the same welcoming feel to it anymore the standard of service and food has definitely slipped and at 2pm I was very surprised as normally this is a very busy pub but there were not many in at all. I think I will be giving this place a wide berth for a while in all honesty there are plenty more pub/restaurants in the area with better food and service who will always go out of their way to make someone’s special day that bit more special!!
166 Opinions