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4.3

Based on 92 opinions finded in 2 websites

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Nº 204 in 415 in Tunbridge Wells

Nº 3 of 6 French in Tunbridge Wells

CUSTOMERS TALK ABOUT DISHES WITH..roast
Score

comment_iconOpinions

We were given the Xmas menu on arrival. We then proceeded to order we were told they did not have one of the mains which two of us wanted. Then asked if we could order burgers which we did. Food portions were small, the burgers were just about ok. They were served on a plank of wood with the chips on an enamel dish. We all said it did not look good. The staff were not well turned out in fact quite scruffy. The outside of the pub was covered in leaves, 15 x minutes of sweeping could have cleared it up. We will not return.

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Robert S . 2024-11-30

MORE AT TripAdvisor

Nice place with kind staff and delicious food

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Элина Ус . 2024-10-18

MORE AT Google

OK, the roast was good,there was no pudding menu. Verbally three items. Unfortunately the staff were not at all properly dressed and the servers were very, very young and inexperianced and one constantly chewing gum while we ordered. Everone was pleasent however. This should be a good venue, and the only one we could find to offer a Sunday roast at short notice. The building is not maintained and the outside ares are covered with weeds. Such a pity, as the food was good.

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Peter True . 2024-10-14

MORE AT TripAdvisor

Would like to say a huge thank you to Carla who put me at ease we booked for a wake the food and staff were absolutely excellent a special mention to Micheal who looked after us he did a super job would highly recommend to other people and we will definitely go back again once again a massive Thank You. Carole

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Carole Edwards . 2024-09-22

MORE AT Google

Great pub. Felt very welcome, food excellent, service very good too.

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Brad Richardson . 2024-08-31

MORE AT Google

Every time I eat here it's delicious, I would say one of the best places in Tunbridge Wells. The Chef is amazing. We always get fantastic service, the staff are super friendly and helpful, and the locals are lovely too. Overall my favourite go to right now.

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3D-Body Contouring . 2024-08-09

MORE AT Google

Went in today Wednesday 32st July at lunch as I have been regularly on a Wednesday lunch did not feel welcome by the manager's who ignored me from making conversation i go there reasonably regularly and recommend my clients to go and eat the staff would not know who they were. Testing them i won't recommend them any more .

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Anderw Hatcher . 2024-07-31

MORE AT Google

Our experience vastly differs from some of the latest, in a positive way. We arrived at the Hawkenbury for a Family meal booked a few weeks earlier. Little did we know at the time that this clashed with the England Quarter Final Euro Game, adding to this was the game was running into penalty shootout. The pub did not have the booking despite it showing on the App as confirmed. However rather that argue the point the Pub team asked us how we wanted to deal with this. The pub was packed with people watching a tense game and the thought of having a table among this and trying to sit down to a meal was not appealing. So they offer us free drinks till the game ended and they would then set up a table in a quiet area for us and take our orders. The game duly ended, thankfully with an England win. The pub was still busy but nicely so with everyone having a good time, us included. We were showed to our table and orders taken. The food that arrived was superb, I had the Butter Roasted cod and it was excellent. The rest of the family were all suitably impressed with their meals too. We had starters and dessert, I had the great Lemon Posset, all again very tasty. The team at the Hawk and Berry checked and made sure we were well catered for. A perfect example of how a challenging situation can be remedied with communication, common sense, and customer service. Thank you Hawkenbury team. How customer service should work and a rare example of this art these days.

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John V . 2024-07-09

MORE AT TripAdvisor

Great Menu and food and an example what proper hospitality is about. We arrived at the Hawk and Berry for a Family meal booked a few weeks earlier. Little did we know at the time that this clashed with the England Quarter Final Euro Game adding to this was the game was running into penalty shootout. The pub did not have the booking despite it showing on the App as confirmed. However rather that argue the point the Pub team asked us how we wanted to deal with this. The pub was packed with people watching a tense game and the thought of having a table amongst this and trying to sit down to a meal was not appealing. So they offer us free drinks till the game ended and they would then set up a table in a quiet area for us and take our orders. The game duly ended, thankfully with an England win. The pub was still busy but nicely so with everyone having a good time, us included. We were showed to our table and orders taken. The food that arrived was superb, I had the Butter Roasted cod and it was excellent. The rest of the family were all suitably impressed with their meals too. We had starters and dessert, I had the great Lemon Posset, all again very tasty. The team at the Hawk and Berry checked and made sure we were well catered for. A perfect example of how a challenging situation can be remedied with communication, common sense, and customer service. Thank you Hawk and Berry team. How customer service should work and a rare example of this art these days.

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John Vocking . 2024-07-09

MORE AT Google

Beautiful place to eat. Gorgeous food. Friendly welcoming staff. Lovely place

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Leanne Brill . 2024-06-08

MORE AT Google

Been here a couple of times, great food and service. Sunday roast is always delicious

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Helen . 2024-05-26

MORE AT Google

What a great decision to choose the Hawk & Berry pub for our monthly meal with friends! Michael was the perfect host, the food was amazing and the pub itself has a fabulous atmosphere! It has a great rear garden/patio where dogs are welcome, they also have a BBQ hut on the patio, can’t wait to take the poochie back!

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Louise James . 2024-05-25

MORE AT Google

Excellent experience. Food amazing value for money.. Cool bar... Not what you would expect from Tunbridge Wells. Cannot recommend enough

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Gordon H . 2024-04-27

MORE AT TripAdvisor

We had two starters and a side for lunch. The crispy beef was soggy and not crispy. The green vegetable was hard as a rock and uneatable. The poached pear salad had pear which seemed not to have been poached (it was certainly very hard), had candied walnuts which were not candied, and curly endive that turned out to be a lettuce leaf, The patatas bravas were overcooked but edible. These dishes together with one large and one medium glass of wine cost us more than £50. Despite complaints there were only lukewarm apologies. The decor is improved, but the service is patronising (I am not "luvvie"), As per our usual custom we will give this place one more "go", but two strikes and they are out!

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Robert A . 2024-04-11

MORE AT TripAdvisor

Well what a lovely dinner we had at The Hawk & Berry for Mothers Day. My wife , my son and my Best Friend and his family had dinner at 4pm on Sunday. The staff at the Hawk & Berry were run of their feet but couldn't do enough to make our dinner enjoyable. Food was delicious and as always a really good atmosphere.

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Jeremy Turner . 2024-03-11

MORE AT Google

They always go the extra mile to accommodate my dad who uses a wheelchair. Friendly staff great roast dinners

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Candice O'Neill . 2024-02-29

MORE AT Google

Went for Sunday lunch. The service, ambience and food were all fantastic. Roast beef and mixed roast both delicious. We really enjoyed it. Best pub roast I’ve had. Thank you.

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Amanda . 2024-02-18

MORE AT TripAdvisor

Excellent Sunday lunch. We eat out most Sundays and I must admit that this was one of the best Sunday lunches that I have eaten. The service was excellent - Michael was very attentive, friendly and polite. Our second visit and I would highly recommend.

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Dee K . 2024-02-18

MORE AT TripAdvisor

The staff were all on hand and waiting to serve you. Really nice atmosphere with an open fire. The food was delicious and presented really well.

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Lorna P . 2024-02-15

MORE AT TripAdvisor

Such a lovely place with amazing service and fabulous food. The sausage and mash was spectacular and the burgers were some of the best we’ve had! We had a lovely time.

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Abigail Turner . 2024-01-27

MORE AT Google

Met family before a funeral Treated with respect and friendly efficiency. Would definitely visit again

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Derek Gates . 2024-01-25

MORE AT Google

The place is beautifully decorated. Out of 6 of us only one person didn't like one of the dishes. The rest of us enjoyed our food alot. Now the reason I marked it down was we werent able to get a Christmas dinner in the week leading up to Christmas. Now apparently you had to order it which wasn't even an option when I booked the table a few weeks before. Apparently it was only put up on 2nd of December as an option. Now we were a group of six so quite frankly they should have proactively called or email people to see if we wanted that option we were already booked in. So no Christmas dinner for us on our ladies Christmas lunch.

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Anita Neal . 2024-01-07

MORE AT Google

Quite a few of the drinks were not available including Guinness and malbec. Nicely decorated but it's a big space and there was no one around on a Friday night.

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Louise Killick . 2024-01-01

MORE AT Google

Venue lovely shame about the food, I unfortunately sat facing the bar where the food was being plated, the empty plates were placed under hot lamps then a man in a black jumper, not white overalls so not sure if he was the chef, bought the food out to put on the plates by hand, when I say by hand I mean he literally picked up each item with bare hands and put it on to the plates squashing every item down with his bare hands, I told fa lady who I thought was the manager that I didn’t think this was very hygienic and she said she would sort it, but nothing changed. There is no way I would go back as if this is what they do on show what do they do behind the scenes, this is not a cheap place to eat, the staff were friendly

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Robert Q . 2023-12-31

MORE AT TripAdvisor

Myself and my boyfriend visit on a regular basis the best roast in town Yorkshires are to die for

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Leanne Beaney . 2023-12-30

MORE AT Google

This spot is really nice to have a delicious steak with family. Both the meat and fries were tasty and the overall atmosphere of the restaurant was cozy.

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Ксения К . 2023-12-26

MORE AT TripAdvisor

Another Weds then gotta be another Steak Night at the Hawk n Berry - fab value, great cooking n well looked after - doesn’t get better than that

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gmc16645 . 2023-12-15

MORE AT TripAdvisor

I had an excellent lunch - classic Sunday roast- with the tenderest and most well cooked beef that I’ve had for a long time. It was NOT over cooked! Vegetables were excellent, varied and once again NOT over cooked. The plates were hot as was the food itself.

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Discover14398501974 . 2023-12-03

MORE AT TripAdvisor

I love the Hawk & Berry. The food is a cut a above other Tunbridge Wells pubs we’ve tried. There’s always a warm welcome from the friendly staff and our dog loves coming too. Tonight we had the steak pie which was delicious. The atmosphere was warm and cosy, lovely for a cold winter’s eve.

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emmamc1737 . 2023-11-30

MORE AT TripAdvisor

This used to be our local "Spread Eagle". After seeing it decline from afar (I now live in Australia), it's fantastic to visit the Hawk and Berry recently to find an amazing return to form. The interior is stunning with woodfire and Chesterfields throughout, and the staff welcoming and accommodating on every visit. While life has moved on, the "local" is back. Well done guys. Well done.

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Chris Winter . 2023-11-18

MORE AT Google

First time here and the food, a Sunday lunch was excellent. The staff were attentive and plesent, however the tension and atmosphere between the staff was apparent. The decor and furnishings are excellent but please clean the exterior windows. The Chef plates up next to the bar and I found the handling and tossing the food about a bit offputing. OK this is how its done - preferably in the kitchen for me. Will come back just hope the place is still there.

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goodtogo747 . 2023-09-18

MORE AT TripAdvisor

Fantastic steak, great service and a great selection of beers on offer! Will certainly be coming back. I would highly recommend!

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Kieran B . 2023-09-14

MORE AT TripAdvisor

Sunday lunch at the Hawk and Berry today - 5 of us - funny name change but apparently a trademark thing. Brilliant beef and one of our number says best she’s ever had - Lemon Posset and another one says the best they’ve ever had!! Fabulous weather, great outdoor space and a fantastic band playing live from 4pm - we were there for 2pm but now we know we’ll be later to catch the band properly, Summer finally arrived Great food, great service Nice one

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gmc16645 . 2023-09-03

MORE AT TripAdvisor

Good sausage bap while watching world cup (sad) large outside area newly refurbished and pleasant staff.

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Gerald Delaney . 2023-08-26

MORE AT Google

We had a very enjoyable Sunday lunch at The Hawk and Berry, the roast pork was very nice and tender and there was a great selection of veg etc. The staff were very welcoming and accommodating, I requested a table with enough space for a pushchair and that’s what we got, the manager even showed me to a quiet room with a sofa where I could feed my baby in private. 10/10 experience and would definitely recommend!

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L H . 2023-08-21

MORE AT TripAdvisor

An overwhelmingly enjoyable experience!... Everything was spot on!... Lovely food, delightful staff and a fantastic atmosphere both inside and out! The staff went out of their way to cater for our every need! So friendly and the food was amazing! Loved the beer garden and the interior was stunning! 10/10

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965AdamT . 2023-08-10

MORE AT TripAdvisor

Food is great, service lacks in so many places. It's all in the delivery of the product and, sadly, this was lacking from start to finish. Will go back again to try once more.

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William leGrys . 2023-08-06

MORE AT Google

What a wonderful venue. Now in gastro pub form it still has all of the sophisticated ambiance of it’s more formal predecessor. We enjoyed the more informal atmosphere, the beautiful bar now approachable as a place to be. The food was good and both the food and wine list are well priced. Staff were friendly and attentive. This place deserves to succeed as it is a differentiator in a competitive gastro pub market.

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Guy R S Dunlop . 2023-08-06

MORE AT Google

Food was lovely compliments to chef! could of been slightly warmer but that is a personal preference, The manager in blue dress today speaks to staff appalling and in ear shot of customers , very unprofessional! Waitress we had was lovely and kept us informed as we did have a wait from main to pudding. Was not impressed overhearing the manager wanting our table to be Gone! We would of been gone if the pudding came out in a timely manner! Not impressed at not being able to be given a receipt of any kind when requested.

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hallmadell2 . 2023-07-30

MORE AT TripAdvisor

Love it! Great to see this local pub doing so well.

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Rob Jackson . 2023-07-28

MORE AT Google

My wife and I went for a Sunday Roast. The staff we were friendly and nice, and made us feel very welcome. Unfortunately, the food really let them down. The beef was very poor quality meaning we had to leave most of it. The cheese on the cheese board was plain and again poor quality, and the grapes were past their best. The wine was again very poor. This pub/restaurant has all the makings of a great place but they are falling short with their quality of food and wine, especially when the cost of the menu is very expensive. The outside main entrance is unclear (confusing to find) and needs tidying up/ weeding. If they care less about profit margins, and invest in their food quality (to match their prices), wine selection and outside appearance, it will go along way with their reputation

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Sebastian . 2023-07-23

MORE AT Google

A lovely space, have not eaten here as yet but intend to as the table next to me’s food looked good enough to eat. It’s really pleasant inside. I see a previous comment mentioned lighting being too low, it’s not anymore, just right in my opinion. A very chilled space. I see someone mentioned the roast in a previous comment, I intend to come back on a Sunday soon.

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Steve W . 2023-07-21

MORE AT Google

These guys are smashing it..since they opened recently as the new gatro pub in Tunbridge Wells. Had Sunday Lunch for 3..roast classics bang on..good cuts of meat..cooked well..Yorkshire Pud was so good asked and git seconds..bar and wine list good..friendly place

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James Rackham . 2023-07-09

MORE AT Google

An extremely well presented establishment with an excellent outside patio, which clearly shows a lot of care and attention has been paid to the detail in it. Inside is tastefully done although could be brighter. The bar area is spacious and inviting. Staff are extremely pleasant and attentive and look after you well. Online it’s unclear for the menu offerings but was pleasantly surprised with the sharing platters (which needs greater advertising). I also feel that lunchtime / afternoon menu during the week could attract more business with 3 or 4 upmarket sandwich / baguette choices - maybe a chicken with mango or a seared tuna and caramelized onion. Well priced for the area in both drinks and food, look forward to coming again when I can be assured of the menu options. Like the Hawk and Berry change of name.

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daleg681 . 2023-06-29

MORE AT TripAdvisor

No cold white or rosé wine??? Staff not massively friendly, but nice place

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hmm3012 . 2023-06-01

MORE AT Google

Lovely friendly atmosphere Beautiful food 😍

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kathleen oshea . 2023-05-26

MORE AT Google

We had a great meal here with a lovely bottle of wine and very attentive service as well. Would definitely recommend for a gooey tooey or in a group. Not stuffy at all and really nice vibe with the bar open close by which brought...

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Giles B . 2023-05-13

MORE AT TripAdvisor

Lovely pub, friendly staff and crowd

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Neil Simmons . 2023-05-03

MORE AT Google

Poor service, waited a long time for food, felt like we had been forgotten about. People who ordered after us got food before us????. Very pretentious.

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Katie A . 2023-05-01

MORE AT TripAdvisor

Invited here after a funeral, have driven past while at work many times, but never actually been in until now, lovely atmosphere and they did a lovely spread, only complaint I had was the lack of parking, I appreciate there were a lot of cars that day, and it would be impossible to extend car park due to position, I have also looked at the menu, we quite often use the theatres in Tunbridge Wells and like to make an evening of it by eating out, but unfortunately the menu doesn't seem to have item's that would be appropriate for us,

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Jean Osler . 2023-04-27

MORE AT Google

myself, some friends and our children went to the Hawkenbury for a Friday night dinner. Had a GREAT evening, good cocktails, great atmosphere and burgers to die for (the ones that are worth it!). Please do introduce your children's menu though - appreciate you can halve adult portions, but still. Thanks for opening!

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Olivia Huxstep . 2023-04-27

MORE AT Google

You're going to be well looked after.

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Darron Mohan . 2023-04-24

MORE AT Google

Once again The Hawkenbury has been a really enjoyable experience. My wife and the children had roast and I had The Risotto . Fabulous food and atmosphere!

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Jeremy Turner . 2023-04-23

MORE AT Google

Went there for a wake they did lay on a very good spread thank you

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William Osler . 2023-04-23

MORE AT Google

Really nice pub with friendly staff and amazing food.

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Dave Bushell . 2023-04-20

MORE AT Google

Myself & some friends visited the Hawkenbury for a Sunday roast this weekend, food was great, staff super friendly & welcoming. They have a lovely cosy fire spot as you walk in, the place is clean & decor is fab! & to add, the garden looks exciting for the summer! Would highly recommend popping in!

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luci Sparrowhawk . 2023-04-18

MORE AT Google

Myself & some friends visited the Hawkenbury for a Sunday roast this weekend, food was great, staff super friendly & welcoming. They have a lovely cosy fire spot as you walk in, the place is clean & decor is fab! & to add, the garden...

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411lucis . 2023-04-18

MORE AT TripAdvisor

We went to The Hawkenbury for Sunday lunch - two kids, two adults and a dog, so we were seated in the bar area. We thought the food was excellent. Starters of calamari, monkfish and prawn scampi and pork belly with black pudding were all...

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Anstey L . 2023-04-17

MORE AT TripAdvisor

Very good food but i’ve heard there may be rats. Food was good, staff were polite and good. Had a nice lunch

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Mohammad L . 2023-04-17

MORE AT TripAdvisor

No real ales, half the lights were off as to give it an atmosphere...trying to find your way out of the toilet was ridiculous as other customers commented. Great pubs for 20-25 year old, much better pubs in the area!

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Micheal Gillman . 2023-04-16

MORE AT Google

Good points: Staff very friendly and hard working. Great atmosphere and decor Not so good points: one menu per table which makes it difficult if it's a big group. Burgers very dry as buns not seasoned. Very expensive for the standard of food. Can tell...

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mattmG8289LD . 2023-04-15

MORE AT TripAdvisor

Way too pretentious, I just want a regular pub. There's a place for chicken livers and smoked streaky bacon... and it's not the only pub for a mile in any direction imo (not even any crisps behind the bar). Could have become a staple of the area...

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Phil Meyers . 2023-04-13

MORE AT Google

Great friendly staff and such a welcoming atmosphere. I can't wait to try the burgers, I've heard good reports back...

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caroline tompkins . 2023-03-28

MORE AT Google

We really enjoyed our meal here service and food was just right. So happy to have this pub near me.

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Nick Lima . 2023-03-25

MORE AT Google

The first day for food today but only one menu in operation. Prices are expensive so one expected lovely food. We were very disappointed…….the Herb Encrusted Cod with Pea Risotto lacked herbs and was incredibly bland not what was expected for£22.00. A portion of chips...

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333Douglas . 2023-03-17

MORE AT TripAdvisor

Smart gastro pub, recently reopened. Convivial atmoshere, with friendly staff, comfy sofas with cosy log burners, I look forward to revisiting to try the main menu.

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George S . 2023-03-09

MORE AT TripAdvisor

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