The Hatch Sandwichbox in Plymouth

Baked sea bass, little dry from the baking and probably more cream in the sauce than really needed.

Great food, friendly service. Katie was a very polite and professional server. Value for money. Very little waiting time for our food. Great choice on the salad bar. Very clean.

We were served by Karen who was absolutely delightful, thank you 😊

Car park was rammed with loads of work vans parked carelessly throughout the carpark, struggled to find a place to park. Once inside, the restaurant was full, probably due to everyone having a 40% discount voucher. Took 10mins for someone to take our drinks order and another 10mins for them to arrive. Food order finally taken and proceeded to take 55 mins for 2 steaks and a plate of ribs to arrive, and this was after we had chased and asked to speak to someone in charge. Ribs were cold and husband refused to have a new meal plated due to time waited. We were there 2 hrs and only 2 of us ended up having 1 medicore course. He did get a free beer, and management finally came and spoke to us. Apparently they don't have any control of their booking system and can't turn it off, so they have to accept bookings even though they know they can't cope with it. Husbands birthday meal was ruined. Felt for staff who seem to not have any local control over the restaurants booking system but we were told they were still taking in walks in. We won't return for a long time, unfortunately, even though it is very local to us

Light and airy room and very helpful pleasant staff. Plenty of light snacks, cakes and excellent coffee, tea and cold drinks available. Comfortable setting with lots of room. Always made to feel very welcome.