Lord Louis in Plymouth

Karen was a very helpful server and the food lovely well recommended 👌 🙂

Had lunch today with my grand-daughter and her partner. We had a great time and enjoyed the very much. Karen was very friendly and looked after us very well. Excellent service.

Karen was very friendly and helpful, food was great, and we were not rushed

I use to go quite often but found that a lot of item were not ready i get on busy time you have to wait for eggs,bacon ,but no coffee,bread for toast, eggs ,bacon kind of put of off going again, however my myself daughter, granddaughter, and a freind did attend Friday 7th March was very impressed that the lady karen was more than keeping thing running smoothly and was very friendly

Charlotte was extremely helpful today and the food was lovely.

Charlotte was amazing and super helpful. She took the time to talk to my nephew who was with us and made sure we had everything we needed.

Stopped for a light lunch. Great welcome from Charlotte and quick service. Cheese and jalapeño donuts are worth a try!

Just had a carvery, Charlotte is fantastic,she helped us above and beyond,Lord Louis needs more people like her!

Charlotte was so helpful and very polite and made us very comfortable, we definitely will be coming back again as she made us feel very welcome and at ease , 5 * for Charlotte

Great food, lovely service, 5* to the lovely Charlotte also! Very kind ❤️

Had a very nice meal this afternoon and Charlotte was above and beyond brilliant day out. 😀

Thanks for the great service Charlotte!!!

Was served by the lovely Charlotte, she was very friendly and polite. Food was OK. Nice chilled atmosphere.

Great place, yummy food... Charlotte was the best waitress! Thank you so much for making my stay enjoyable

The only thing that saved this disaster of an evening was lovely apologetic staff. Waited 40 minutes from point of order. Starters we underwhelming with very little flavour. Kids meal were ok but trying to sell battered haddock goujon when in reality they are low end fish fingers is rather cheeky. Accompanying cucumber was soggy and inedible. Chilly burger were not good! Cheap rubbery 'meat' burgers, again even the cheapest options in the freezer section are a lot better. I want to make it clear that it is not the staff fault or their competency that are being put in question here but the quality of the ingredients they are forced to work with. Shame on you Stonehouse! Shame on you managers!

Fun and good food with my friends and family, we went out for a special event and our server Charlotte was definitely a highlight of the evening, good service and a good laugh. We all left feeling very very satisfied, thank you.

Nice food and brilliant service from Charlotte

Good customer service from Charlotte

Haven't been here in a while but its the same as it's always been, absolutely brilliant carvery and atmosphere in here - the service too! Charlotte was our server and did a very good job at making me and my family feel comfortable and well looked after.

Delicious food, a nice atmosphere in and outside, and absolutely stellar reception from Charlotte! She was our server for my dad's birthday dinner and was very very helpful, polite, and fun. Very thoroughly enjoyed my time and I'll be returning for sure!

Nice tasty food, Karen was very helpful & a pleasure to talk too. Only two things that could be improved, 1, when people are waiting a the counter & the kitchen staff are in the kitchen, a camera at the counter & a screen in the kitchen would help the staff see customers waiting, 2, around 5pm customers shouldn’t be waiting 10 to 15 minutes while new meats & produce are brought out, the kitchen staff know that around 5pm it gets busy, This is not a complaint against anyone at the lord louis, it’s constructive criticism that i hope will improve the service.

We arrived at 2.30 for lunch. Having paid, we waited ages for the chef to attend the carvery. No turkey was told none till 5pm. The gammon was shreds and dry as a bone was told there was enough for our meal. The only option was beef. I was given a tiny portion. The veg was dry . At this point I stopped and got my money back. It was disgusting they should not sell food of this standard. Even the carvery counter was dirty with old food everywhere. My table was filthy and had to be cleaned. I won't go there again.

Friendly service fron Karen. Always welcoming

Beautiful carvery, really enjoyed it. Very friendly staff. We were looked after by Karen who was a wonderful hostess. She made sure we had everything we needed and were happy. First class service from her. Thanks Karen! We left the restaurant very full and satisfied.

Had a lovely time. Our waitress Karen was lovely and so helpful.

Got served by Karen , lovely service peaceful atmosphere food average had no bread but Karen was lovely

Food was cold and hard no bread but Karen was brilliant thankyou Karen

Caroline was very happy and helpful. My only issue was the bread ran out so no toast 😞

Great service by Karen 👍much appreciated

Busy place with good food. There don't seem to be enough staff at peak times and they can't keep up with the number of people wanting to find a table. Fairly good value overall.

Popped him for lunch with my baby and mum. Staff were all polite and friendly and our waitress, Karen was a star! Very helpful and smiley to boot :) food delicious, and everywhere was lovely and clean

Always good friendly service, very good.

Very accommodating and friendly staff, no ask was too much of a problem. They moved a table reservation location in order to provide us more space with our pram and better location to watch the children whilst collecting food.

Brilliant team at the Lord Louis, Karen is always so kind, welcoming and helpful. Always a pleasure to see her on a Friday morning.

We had a great customer experience with Karen today when ordering at the bar. She apologised for our wait and even brought our drinks to the table. It’s lovely to receive a good customer service experience. The food was also delicious! Great variety of vegetables and a choice of two meats.

The food was absolutely amazing full of favour. The staff our very welcoming and friendly will definitely go there again very good value for money

Food is lovely, Karen was very friendly and approachable.

Great recovery and Carol was very helpful and friendly, great service.

Love the breakfast buffet! Good sausages, good selection of breakfast items including fried bread (😋), and eggs are well cooked but not rubbery -you can usually find eggs that are cooked through or with a runny yolk. Mushrooms are a must for me, and here there's always lots of them, fresh mushrooms too, not tinned. All in all, good value for money. Karen always gives great, friendly service and will bend over backwards for her customers.

All you can eat breakfast 😋 definitely worth trying and Karen is a always friendly and helpful

Absolutely love this place. Always get served by Karen, who is brilliant. Their food (breakfast and roasts) never fail to disappoint.

Thank you to Karen and rhea for the warm welcome and professional service, you always make us feel welcome.

What can I say; a perfect welcome from Gareth and an amazing lunch served by chef Tatiana. We had the carvery and with Roasted Beef and Yorkshire puddings, and all the trimmings. Lovely!! For those reading this who would like to experience this culinary delight, make sure you have not eaten breakfast as this is a big! 🤩🤩🤩

Had a lovely fresh breakfast, plenty to eat! Nice and hot. Kaz gave great service, definitely knows her job, very helpful with explaining how much we could have to eat and where to get toast and drinks. Pleasant staff, warm friendly pub xx

⭐⭐⭐⭐⭐ We had a lovely breakfast at Stonehouse Pizza & Carvery! The food was delicious and very affordable, making it a great option for a family meal. Karen and the rest of the staff were absolutely fantastic—so friendly and welcoming. Excellent service all around! We’ll definitely be coming back.

Plates hot, food cold, bacon crispy couldn’t cut it. Mushrooms white , no label on drinks so didn’t know whether hot water or coffee. Hot water for tea like warm .Staff not interested only in talking to each other. eggs you could have played tennis with so hard. Black pudding could have been used at frizbys. Very disappointed after reading good reviews since new management.

We booked a table online, when we arrived and we were told the restaurant is closed, the booking system online is not very reliable at all.

One of the best roasts I have had.

Amazing food prices good staff excellent value for money clean tidy

Karen's lovely the breakfast is good too

Great breakfast good service Karen and the team are always helpful

Back for breakfast after quite a while. Things seemed to go downhill a bit at the Louis. New management in place & things have gone right back to where they should be. Even better than before. Everything was clean,staff very friendly especially Karen at front of house. Food was delicious. Will definitely be back.

Food and service excellent as always- Keep up the good work Karen ⭐️

Went today food carvery was cold ,stingy with the meat ,had to wait ages for carrots and sweet which wasn't cooked and luke warm when it did come out ,then had to wait for cauliflower cheese which they said would take 5 minutes but took 10 minutes so we went without staff who were serving it were Impatient complained to Caroline who apologised and did offer us a drink or dessert which we declined she was very nice and did her best would not go there again .

We were served by Karen, a very friendly and helpful member of Staff .

Always a good visit and made to feel welcome, great service from Karen again. See you next time !!

Lovely meal. Lovely service. Kind and friendly staff. Clean and tidy.

The carvery was delicious, ordering to the table was really easy and stress free. Our server, Karen, was so lovely and attentive!! the desserts were freshly made and had lots of variety. Really lovely place!

Food was really good, service was even better, Karen was super attentive and very friendly! The overall experience was fantastic.

The carvery was very good, with very tender and tasty beef and gammon. Karen was friendly and attentive, checking in on us regularly to see if we needed anything. I always fill my plate and never need to go for seconds! Great quality!

Absolutely loved my experience at the King Louis, Plympton. Brilliant service from Karen and exquisite carving by the carvery. 5*

Karen & the team were fantastic. Carvery was hot & tasty with a decent portion of chosen meat.

Cheap & cheerful pub food. Meat was very disappointing which is the main part of a carvery. 5pm and no Gammon left no Beef and scraping the meat from the Turkey breast bone. What meat would you like said the server? I looked at her and said what have you got! Oh I’ll have a look in the kitchen to see. Came back instantly with a new beef. But instead of carving me a few slices of fresh beef I got all hard bits on the outside, so never ever again. Oh and I agree with previous review that veg and gravies etc should be labelled.

Food was nice but service was poor waitress unatentive didn't clear plates after starter just brought main out left starter bowls on table finished meal didn't clear plates for the deserts had to be prompted

Staff very helpful and friendly. Service very prompt. Had a vegetarian takeaway breakfast which was presented in it's on box which kept the food warm.

Served promptly and with a smile - Karen was more than helpful and extremely friendly!! Nice carvery , hot , plenty of choice and a great price . Pleasant atmosphere, relaxing and nice decor . Will recommend !!

My girls were delighted with a spontaneous trip to see you ☺️ Vivienne was delighted with the taste of the pizza, she unequivocally said she had never had better 😁 And for Rosalie the crispy chicken was delicious. They both love browni too ❤️ Excellent service from Thomas and Emme 😊 We would also like to thank the kitchen staff for preparing the delicious food 😊

Carvery was amazing, nice and hot. Kaz and Zee were excellent, returning very soon

Amazing carvery, this evening. Very friendly staff, exceptional service from zee.

Me and my husband had the valentines 3 course meal and it was very good service was good to I would definitely recommend to a friend and definitely go again

Karen was lovely and went out of her way to accommodate.

Great customer service, food arrived quickly and hot. Very reasonable prices for meals.

Great customer service. Efficient with service. Reasonably priced. 🙂

Bought 3 to good to go bags. 2 weighed 340g and the other 960g!! Unequal portions causes havoc! The 2 light ones barely had any meat and mostly veg despite ordering non-vegetarian. Yea they were cheap.. but could have been consistent.

Went for lunch on Monday lunch time. We always find the staff welcoming and friendly, especially Karen T who welcomes you with a smile. Nothing is too much trouble! We enjoyed the food and it was a good price too. Will be back soon!

Nice food really cheap definitely go back there

Probably one of the worst roast dinners in the area, just very bland. All the meat was fatty and bland, you could hear the crunch of the peas, most of the meal was not great. Took ages to be served, no welcome or thank you as we left. Customers around the bar were loud and often rude to staff, and noisy kids and families everywhere. We sat in a corner and we couldn't hear each other talking it was so loud. I would recommend going elsewhere for a Sunday roast. I will not be coming back.

Lovely food, lovely staff and a good price. Our waitress Karen was lovely!

Lovely food/great atmosphere and Karen is so lovely we love coming and seeing her when we come she always makes us very welcome xxx

Excellent food and comfortable venue. Karen did a great job.

Really enjoyed our meal, very generous portions of meat from the carvery. Karen managed to get us seated quickly and made sure our experience was a good one.

A perfect all you can eat breakfast and unlimited coffee refills for a great price. The lady who served me at the bar was lovely too. Nothing was too much trouble. Will be back to try the carvery and desserts soon!! Thank you

Very very nice roast, reasonable price, good portion of meat. Veg cooked beautifully, hot and tasty! Karen our server was outstanding!

Lovely food and even better service, the lady working on the front all by herself was really polite and had excellent customer service skills

Lovely staff lovely food. Would come again. Karen was very polite and friendly

Karen gave us a five star service. Excellent.

Our server Karen was excellent, helped to make our breakfast experience great

We had a lovely breakfast which was really well cooked and very good value for money. Karen was behind the bar and gave fantastic service. She got us a highchair and cleaned our table quickly and was very attentive.

Very friendly staff and the food was great

Delicious breakfast, great service

We dined as a party of 6, with one child we paid £95-£100 for 6 carvery and drinks. The drinks were ok and the waiting staff were ok. However we waited 25 minutes lined up for the carvery where only one person was serving. The meat was ok box standard really a bit fatty. The veg was disappointing not very much variety. The fact that my granddaughter only had a choice of one meat and then only had carrots and the smallest portion of turkey and a Yorkshire she was still hungry after leaving that she had to be bought something else elsewhere. A lot of money spent for a far from enjoyable meal. Won't be returning.

Booked a table for 4.30pm for the carvery. It wasn’t explained to us that you had to preorder at the bar (other carveries take your order at the table). We waited for ages then decided just to go for it, assuming the bill would be brought to the table. Queued for ages just to find out you had to get a ticket. Queued for ages, again. The food was good, apart from the stuffing, which was soggy. There was only one person on the carvery, who kept disappearing. The queue was quite long. Ordered dessert at the bar. Had to wait quite a while. When the waitress came over, we thought she had brought the wrong order. They had run out of two of the orders, so just brought something different! One was refused and one was taken begrudgingly. We were refunded for those desserts, but I had to complain. No refund was offered, considering we had paid for four and only had three!! Generally, it was very badly organised and we weren’t made to feel welcome. Wouldn’t visit again.

Visited for food. Many items on menu not available. Drinks were unavailable also. Place looked tired. Went elsewhere in the end for food.

Unfortunately I couldn’t point anything out as great. I do have lots of improvements: The roast was awful, meat was dry, veg was like rubber. No beef, no condiments and the gravy was like tar. We ordered pizza and mains also from the menu. This took 45 mins and when arrived was burnt and inedible. We just got up and left as there was also no staff to be seen! Unfortunately we won’t be back until big improvements are made.

First time we've been out for breakfast in 18 months and we were really pleased. We love the carvery style as we can make sure we get what we actually want to eat rather than wasting food. Karen served us and was really friendly and helpful. We had family with us and they were pleased with what we had for the money

Had many of the £6 carvery deals and never disappointed. Beef always excellent and had great service from Gareth today. Really friendly and he brought us extra Yorkshire puddings as they had gone a bit dry. He did a great job 5*

Went for a carvery after not visiting this place for a few years. Carvery was absolutely fantastic. Lots of choice of vegetables including swede and meats and service was excellent. Definitely will be coming back

Karen lovely lady thank you for your warm welcomes

Fantastic carvery, really tasty and server Gareth was brilliant!! Really friendly and made the whole experience better, thank you :)

Great beef! Veg a little dry but plenty of gravy to compensate. 👌