Based on 869 opinions finded in 2 websites
Based on 869 opinions finded in 2 websites
Opinions
We have eaten here a few times and the lack of consistency always leaves you wondering what the experience will be like this time. The last time my mum ate here, they tried to charge her for a more expensive meal than the one she'd actually had. Three of us came for lunch on Monday and it was very quiet, so we expected the service to be good. We were sadly disappointed. The service began okay enough but declined rapidly. The food was nice but the time we had to wait for our main course (three pizzas) was far too long. We then waited a while for someone to come to ask if we wanted dessert or coffee so that we could ask for the bill. There were only a couple of other tables occupied but the waitresses seemed to prefer standing by the bar having a chat, rather than providing good customer service. Very disappointing.
Mymya3 . 2024-04-29
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How do you make sea bass literally taste of nothing? The fish was tasteless, potatoes in the salad under cooked, the only taste was the over powering chorizo in the salad.
Bernie Wood . 2024-04-24
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Not been to Hartshead for years was recommended and wasn't disappointed. Food and service excellent and special mention to Frazer who was very helpful. Will definitely be coming again Thankyou
kathkelly28 . 2024-01-23
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Went for lunch waited over 50 mins for a pizza. They have changed the menu and its awfull, they didn't even do a classic fish and chips won't go again.
Bren G . 2023-12-28
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Had a lovely meal today, the waitress Amanda was amazing with me and her customer service was second to non. I will definitely be returning again special thanks to the lovely waitress Amanda, she went above and beyond and cared when she didn’t have too when she seen I wasn’t ok boy massive thank you 👍🏽
Paradise45853273679 . 2023-11-27
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First visit after a refurbishment. Great food and great service. All the staff were lovely especially Ronan. Will definitely be back again!
Jane B . 2023-11-18
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Came just after the refurbishment and we were very impressed. Good varied menu which should suit almost every taste. Our meals were very good and the service was very good even though the place was busy. Decent drinks list too. Recommended.
Stephen W . 2023-11-12
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We were able to book at very short notice. I am so glad that we chose those place to eat. On arrival, we were met by a genuinely lovely person who introduced herself as the General Manager. The place has just undergone a refurb which was stunning and made you feel totally relaxed, as though you was at home. Our server for the evening was called Megan, who was very attentive and nothing was too much trouble for her. There was a great selection from the menu. I ordered sirloin which was cooked to perfection. I live over 40 miles away from the hartshead inn and will certainly revisit soon. The staff, food and atmosphere was perfect
jasoncC7502HX . 2023-11-11
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Always a lovely warm welcome here it's had a full makeover which is still warm and cosy the menu has completely changed its got so much choice. We had lovely food outside today as the sun was out and we had our german shepherd with us even though he is allowed inside it was lovely tovsit out and enjoy the lovely view . The food was delicious. Thank you
pbeevers3 . 2023-11-10
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The service was amazing, staff are super friendly. The food was lovely!! I had the crumbed belly pork for starters, just delicious with little pieces of black pudding and salad. For my main, I had the minted lamb. Portions were really well sized and it felt like everything on the plate had been given a lot of thought. We’ll definitely be returning.
np19052019 . 2023-11-08
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We went for dinner tonight, the new menu looked incredible but we went for the 3 course Sunday dinner. It was gorgeous and its safe to say we are absolutely stuffed. All the staff were lovely, especially jakey behind the bar! I couldn’t recommend more and we will definitely be returning to try a hanging kebab
Zabamfor . 2023-11-05
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Had a lovely lunch here once again. I had tried to book earlier in the day but was unable to get through. We went up after a walk and there was plenty of tables. We sat outside but moved inside as it started to rain . As always the food was excellent and a reasonable price. The staff are very friendly. It is closing on Friday for a change of restaurant to Mediterranean . Look forward to visiting
alysong884 . 2023-09-10
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We came for a catchup with friends. The food was lovely. We were served by Lucy and George who seemed to be rushed off their feet but still continued to provide service with a smile.
Anne S . 2023-08-15
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Visited on 30/07 with family for Sunday lunch and it was a complete Shambles from start to finish.Bread on Prawn cocktail was burnt and black! The veg on the sunday lunch was rock hard and uncooked. One of the cauli cheese sides never even arrived? The one kids meal we had was a burger and it was ROCK SOLID. So they agreed not to charge. We ordered an Eton Mess desert and received a SAUCER of what looked like strawberry mousse which was also sent back. A couple of tables around us walked out as they had sent food back for being cold and just sat and waited for so long and eventually gave up.Im not sure whether they were short staffed on this day, the food seemed to have been sat under lamps for ages so when it arrived so the gravy had a skin!!! One of the staff members (brown hair and glasses) was trying his best to help but just run off his feet. The young guy with the long fair hair did not care less which just made the situation worse. We tried to get his attention and he just told us to "Wait" I wont be returning. I wouldnt waste your time going all the way up there!
KWillibobs . 2023-08-08
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Great place with stunning views. Food is always great and the service is friendly. The venue is beautiful, I often do a bit of product photography whilst here!
craftybarsuppliesl . 2023-07-28
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Disappointing. Service poor had 6 different servers over 2 courses no consistency.place quiet not busy. Waited for over half an hour between starter and main, had to ask. Came straight away didn't taste great suspect had been sat on a hot plate. Food not as good as it has been in the past. 1hr 45 minutes mainly waiting times. Lovely building, staff pleasant but overall not good enough, will give it a miss in future or maybe just come for drinks.
sharont890 . 2023-07-14
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Not been here for a few years omg food was amazing had a Sunday roast was really nice. Husband had signature burger he said was lovely. The young lady who served us was so efficient. Can't wait to return. Sat outside in the lovely garden after the meal . Was just a great afternoon .
I4211UDsusanm . 2023-06-25
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Our 3rd visit this year and totally blown away The portion sizes for the Father’s Day lunch were enormous - the kids portion roast would have suited average adults The food was delicious, the turkey succulent and fresh, very tasty linguine lots of prawns And a delicious Beef sirloin roast Prawn cocktail was tasty ( but too much lettuce) potato leek soup was wholesome Most of all and what made our visit was the staff When you walk into an establishment as a grandma and get the loveliest complement on my summer dress!!! Means the world When you have the most attentive server speedy with menus, crayons and a winning smile in this current heat Super efficient server who boxed up our leftovers and constantly checked we were ok Food was great value and delicious Staff as previously were superb and a credit Thank you for making our fathers days fab Well done to kitchen for all you do Thank you Amy super smiley ( I hope it was you who loved my dress I hope I got your name - fair hair ponytail pinkish top ) Paige 3 rd time she’s served us exceptionally well super professional Jessica- so efficient kind and speedy Thanks guys you made a difference x
Sarah M . 2023-06-18
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I’m so sorry to say that the food there now is shocking. I went a few weeks before and is was bad then but though I would give them a second chance but unfortunately it was worse. My son can eat anything but even he said it was dreadful. I had fish and chips and thought they can’t get that wrong but i think it had been re heated so I couldn’t eat it. I was not surprised it was empty. Such a shame as it’s in a lovely location but I won’t be going again. It was once a lovely place but looking very tired now. The staff were very nice and professional but unfortunately the food is very bad.
juliehB5056TT . 2023-06-17
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Absolutely terrible! The place was not even a third full it was pretty dead. I asked if i just gave my table number before ordering, the guy behind the bar said "sorry but we're not doing walk ins", he couldn't even give us a reason....
Carol H . 2023-05-29
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Food was great unless you were a vegetarian It’s ok saying your going through a change of menus but one veggie choice is unacceptable! Plus replacing a rib eye steak with a sirloin for the same price - not great really!
Mandy P . 2023-05-28
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Had a lovely afternoon here. The food was gorgeous as always. It was very busy as the weather was good. We sat inside as we had our dog with us. We had booked which was a good idea. The service was slightly slower than usual...
alysong884 . 2023-05-28
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Lovely open beer garden with views over Manchester!! Easily the most relaxing place to have a beer in the summer time?
Paul J . 2023-05-21
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Visited recently with mother in law, partner and children for mother in law's birthday. The starters were quite nice but the mains weren't great, definitely not worth what they cost. Staff were very friendly and the girl who sorted out order was lovely. It's in...
lozzalooloo . 2023-05-14
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Visited for Sunday lunch. Our main courses were good, I had the beef, my friend had turkey, both served with roast potatoes, parsnip and carrot, Yorkshire pudd and gravy. Then the desserts arrived and I honestly have to say Please don’t waste your hard earned...
Pmoll20 . 2023-05-07
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Lovely family meal! Excellent staff and quick service! Food really nice and very family friendly! Could improve on access
Rose D . 2023-05-05
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Sat in the bar area and did work on the laptop.set menu for lunch time is a great deal and will be back soon!
Jeremy H . 2023-05-04
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Fantastic location- staff are so friendly and attentive. Food arrived quickly and was very enjoyable! Relaxed setting for a family meal
Peter J . 2023-05-03
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Our food was cold. Roast potatoes had been refried gravy was v greasy. Garlic mushrooms were cold in middle. We were disgusted with our meal. Never again !
Torquay123456789 . 2023-05-02
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Used to come here loads always enjoyed the food however this time although the service was good the food has gone down hill, microwaved, frozen & cheap. Soups were bland and mains apart from sea bass was microwaved. Veg was terrible like from freezer bags....
laceyh386 . 2023-05-01
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We’ve been coming here for years, today wasn’t our greatest experience, full capacity, the staff were few but did the best they could, the food wasn’t up to the usual standard, we sent a few things back but every member of staff tried their best...
2madstaffs . 2023-04-20
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3 of us Called here for our tea. I ordered the chicken pie, mash n veg, mash was awful, gluey and microwaved, but mine was the best of an awful bunch. One friend had prawn and crab linguine, that was awful and inedible, it was...
debi6054 . 2023-04-19
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We’ve visited the Hartshead many times over the years and have had generally good food and great service. However, our latest visit was very disappointing. The service was very slow and the food was terrible. A couple of us ordered the vegan option, a burger,...
laura p . 2023-04-15
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Megan was a star and was very attentive to our requirements. Also dog Friendly which is fantastic. Great outdoor space and good beers on tap.
M4205MMpeterb . 2023-04-09
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Lovely evening! Food nice! Staff friendly and efficient! Look forward to seeing you again soon. Top work!
Harvey M . 2023-04-09
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Cute country pub with lovely views! We look forward to coming here weekly! New local! Well done! Friendly bar staff!
Ashley M . 2023-04-08
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Lovely family meal! Excellent service and funny staff! Able to feel relaxed and not rushed! Will definitely be returning!
David R . 2023-04-08
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Poor vegan options, I had a vegan burger which was dry and the chips were dry. It should have had lettuce, tomato and onions none of this was in the burger, overpriced at £15.50 for. Staff were friendly but slow service , we waited a...
Sap9917 . 2023-04-07
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Beautiful place but very slow service. My husbands choice of meal was ‘ok’ and mine wasn’t good at all. I had chicken schnitzel which was very hard to cut into. Lovely young lady that served us but won’t be rushing back.
Traveler16558441553 . 2023-04-02
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The weather wasn’t great but we had booked online. It was lovely to get inside as the fire was on. The food was lovely as always. The staff are really friendly. We had a discount code which was even better
alysong884 . 2023-03-06
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Love the environment, decoration and relaxing ambiance I just wish there were more vegetarian options as always end up with soup and selections of starters and sides. Halloumi fries over cooked, soup delicious and pie enjoyed by my friend. Very strange dessert the Black Forest...
328jam . 2023-02-18
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We had such a lovely meal at the hartshead! Staff friendly and attentive! Food really nice! Place was clean and a good atmosphere!
mollya959 . 2023-02-02
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Not visited here for ages and was very pleasantly surprised, we had a lovely relaxing family lunch, all our food was delicious, the service was so friendly and we were made to feel very welcome, good value for money too, I’ll definitely be back 👍
j_martin47 . 2022-12-27
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Last minuet booking for our family , the meal was excellent everyone enjoyed their choice from the menue. Service was great staff are very friendly and accommodating. . Deffinatly will repeat our visit .
RalphnPing . 2022-12-27
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Family christmas day meal 8 off us .all went to plan.was a little wait time but you expect this they were so busy.the meal was lovely and staff were brillant each and every one of them .thank you .
michellemS721IE . 2022-12-26
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We went there for the festive meal.the food was look warm.there was one near raw carrot with the dirty skin on.the pigs in blankets they forgot to put on the plate.there were two tiny slithers of turkey.they had no parsnips so offered us extra veg...
andrewdH5692HK . 2022-12-11
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Booked the Hartshead for a family birthday having been before and it having been lovely. Sadly when we arrived we were informed half the menu was sold out due to a voucher issue. As we went along ordering the waiter kept coming back telling us...
Opinionata . 2022-11-27
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Having visited many times over the years we were very disappointed by our recent visit. Despite looking cosy from the outside it was cold and draughty inside. Our main meal was cold and inedible. Staff blamed being busy. They were accommodating and we did not...
Catsy94 . 2022-11-27
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My sister and I visit weekly as the facilities for people with a disability are excellent. The food is lovely and the service Michelle gives is outstanding.
Sightseer557599 . 2022-11-24
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Very poor dining experience. My starter was so lacking as was both our main courses. Again both luke warm. Which we brought to the waiters attention. They replaced our meals , obviously ensuring that they were served at the appropriate temp .However my Chicken schnitzel...
Kevin T . 2022-11-21
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Once again had a lovely lunch. It was very busy which is great for the pub. The food was excellent and the service was very good as always. The staff are young but very professional and friendly.
alysong884 . 2022-11-20
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Such a gorgeous pub with brilliant staff and wonderful food. We went for Sunday lunch and albeit it’s not the cheapest pub around you really do get great value for money. Our Sunday roasts were huge and so so so tasty! I’m confused about the...
CLWRJT . 2022-11-13
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Great service from Michelle and Paige and great log fire. Local for us and always decent food and atmosphere
Sam87778883 . 2022-11-09
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This is the second visit I’ve made to the Hartshead Inn. The first time I came I was alone and I was made to feel so at home and comfortable. The second time I came with my partner the bar staff ladies Michelle and Paige...
sarahhowarthhair1 . 2022-11-09
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Came with friends for a Saturday night dinner. I had steak which was cooked perfectly and had a nice cheesy garlic sauce. Red wine was nice too. Sticky toffee pudding for dessert. Nice pub in a nice rural area
daveyh87 . 2022-11-06
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Lovely lunch with a lovely friend. Great service from Michelle - professional, friendly and relaxed that added to a lovely afternoon. Thank you, Sandra
O6955FTmarkj . 2022-10-21
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Went tonight with family. Lovely server new girl long brown hair. Its such a lovely pub and setting. I really do like it there however every time we go it is so so so slow. We waited 45 mins for food. Its fine if your...
ggggghht . 2022-10-11
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This is a beautiful area and the place itself is clean friendly and reasonably priced. Two of the ladies who are there Michelle and Paige were wonderful. Looked after us well advising on the menu and drinks. Fabulous atmosphere
GMB63 . 2022-10-07
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Walked in to the smell and sound of a wood burning fire - felt very cosy on a rainy autumn day. Staff were great very friendly. Food was good quality for the price. Great choice something for everyone.
emmasX6025ER . 2022-10-04
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Not a good visit! My mother and I went for lunch on Sunday 2nd October. The Sunday roast menu is on so there is limited choice. We both chose fish and chips and were tempted with bread and butter. My fish and chips arrived on...
764natashaf . 2022-10-02
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Once again we had a lovely meal here. The staff are very helpful and friendly. The food as always was gorgeous. It’s ideal if you have a dog as a very dog friendly place
alysong884 . 2022-10-02
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We haven’t visited here since before Covid. We called in midweek recently and had a lovely meal with a very nice bottle of wine. The place is spotless, lovely, clean glasses, polite and efficient staff and nice atmosphere. The menu is quite extensive and the...
Sue00do . 2022-09-28
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What a great lunch, food was delicious and waitress was very friendly and couldn’t do enough for us. Thank you Michelle. We will be visiting again, we all enjoyed the experience. I wouldn’t hesitation recommend the Hartshead, see you soon .
freemanlinz . 2022-09-28
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As ever warm welcome .. sat by the fire .. easy dining … opted for starter (tapas style) and cheeky bottle of veuve.. thanks to Michelle for keeping the fire burning xx
Joanne H . 2022-09-26
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Been here a number of times, and always been satisfied, however had lunch here today and whilst the turkey and beef were tender and well cooked , we were disappointed with the vegetables, the parsnips were hard and undercooked, as were some of the roast...
lynnbX7338WW . 2022-09-25
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Overpriced and overrated. A lovely pub in many respects but they have to be joking if they feel they are serving up quality and value for money. I had fish and chips (what was the fish?), and the best thing on the plate was the...
jimmy123317 . 2022-09-14
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I went for lunch with my family and we were impressed by the experience. Our meals were delicious,the service prompt and attentive. The Hartshead was a beautiful inn situated in an awe inspiring setting. It was an uplifting experience and we have made plans to...
fjbraine . 2022-09-11
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Visited today for lunch after a fabulous walk to Hartshead Pike. We were given a very warm welcome. It is a very attractive establishment with lovely staff and great food. Service was quick and friendly. Hartshead Inn welcomes muddy boots and paws. Perfect in every...
BigBertha2016 . 2022-09-05
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We booked a table as we were taking our dog and thought it would be busy. It wasn’t very busy which is sad for the pub. The food as always was gorgeous. I had the hot beef brisket sandwich and the gravy is yummy. The...
alysong884 . 2022-08-29
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We visited here today with family ,I've visited before but not for a long time ,but this will change ,I'll definitely be back soon We all had such a great experience ,from the venue which is lovely inside ,food amazing, really tasty, to the presentation...
rac123Manchester . 2022-08-13
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We thought we would try here again after disappointment last time. Our server was great, very friendly and attentive. My boyfriend enjoyed his food but mine was very disappointing. I ordered the fish finer sandwich with no tartar. The meal arrived with 2 small fish...
Loulou9921 . 2022-08-11
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I came here for my Birthday with Michelle served us. We had 3 wheelchairs, 1 scooter and a walker. We had brilliant time. Michelle was fantastic, she couldn’t do enough for all of us and made us all feel welcomed.. We had one big room...
S9745YGjeanetteb . 2022-08-07
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We came here on the 24th for my grandmas’s 98th birthday and we couldn’t of asked for anything better. The lady who served us called Lucy was so lovely and catered to all our needs considering my grandma. We couldn’t of asked for a better...
Z4177MWMJ . 2022-07-24
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A lovely meal and great service from Michelle , always attentive polite and funny , a nice evening at the Hartshead
D7248ZCnigell . 2022-07-07
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We decided to come for food after receiving a 50%off mains voucher .. its a lovely place in lovely settings but the last couple of times the food wasn't great but decided to give it another try ..the starters were nice but my boyfriend ordered...
Sharon V . 2022-07-06
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Great service from Michelle who went above and beyond to secure everything we wanted, lovely atmosphere and great food 😀🍍
Dream12190864198 . 2022-07-05
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Excellent service from Michelle, a credit to you And there was 5 of us eating and we all thoroughly enjoyed the food so hats off to the chef too
R882LNjasonc . 2022-07-01
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The food us second to none i would highly recommend the steak and 3 way chips and the onion rings are so good
kellyfE8933PK . 2022-06-30
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What a great family visit today Michelle greeted us sat us down on a round table we had ask for The girls and Michelle was amazing will be back soon great team
Davidhous . 2022-06-28
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We always bring mum (a very young 95) to the Hartshead Inn when we visit her. The food is delicious and the service is superb - Michelle is the heart and soul of the time spent there. Her care and consideration is outstanding and mum...
604anjumc . 2022-06-28
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Excellent service by Michelle, friendly atmosphere, good food, would definitely recommend, always a pleasure, regular diner here and never disappointed.
garybL1222KG . 2022-06-28
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Arrived 1 30 today for Sunday lunch party of 5 to be told no walk ins only serving bookings as some chefs haven't turned in she said I should always book on a Sunday anyway but I never have and always been accommodated very disappointed...
Brenda D . 2022-06-26
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Have always enjoyed the food and service here. Today though was not good. My Creme Brulee had no Brulee because the blow torch wasn't working. Wish I'd been told! The Eton Mess had hardly any meringue in it. ..
M611KBjanl . 2022-06-20
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We went for an evening meal and were served by a lovely waitress. We ordered kids burger, kids pizza and 2 mains from the veg option. I ordered veg lasagna that was stone cold, and my daughter had a burnt pizza (we sent hers back)....
jamesgT2797VY . 2022-06-01
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no stuffing as said on menu, no salt n pepper on the tables and children's food was a bit iffy at best - pork belly was ok
toonmanc . 2022-05-23
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Went for lunch with a friend, sat inside .Pub very clean and staff friendly and attentive. Fantastic food and not overpriced. Would recommend and will be going back soon!
dory1967 . 2022-05-20
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We had a lovely meal here after a walk in the park. We booked earlier on in the day and glad we did as was very busy. The food was gorgeous. We had a dog with us which was nice to be able to take...
alysong884 . 2022-05-01
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My friend & I go to this restaurant on a regular basis, the food is always gorgeous & the people who work there are really friendly. We always receive the best customer service especially from Michelle.
R4534TAmichelles . 2022-04-21
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3 x trio roasts and 1 x Roast Beef .. and not a morsel left on our plates speaks volumes of the wonderful food served to us today. The meats were gorgeous.. succulent and perfectly cooked .. the veg was tasty and bright and the...
Steve M . 2022-04-17
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This is a favourite pub/restaurant of mine because of it's nice location and good accessibility. We've always had great food and friendly service. This recent visit was no different with extra attention from our waitress Michelle who made sure we were very well looked after....
14AlisonJ . 2022-04-15
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We brought some of our residents from a local care home in tameside and we all thoroughly enjoyed it, really nice food, friendly staff wonderful service, we will be back again soon 😊
Louise C . 2022-04-13
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Today we visited the hartshead inn with four residents from our care home, fantastic service, food was lovely, staff took time to talk to the residents and made them feel welcome. We will definitely be returning for a future trip
Hyde85 . 2022-04-13
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Great meal and staff ! Paige and Michelle so welcoming and very dog friendly ! Lovely cosy pub , definitely will come back again !!
borabora1985 . 2022-04-11
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Popped in for a few drinks on a saturday afternoon (09/04) and the staff were great, really attentive and friendly, without being overly corporate. Which chain pubs can be sometimes. Came back here today because of great friendly service by Bethany and Michelle previously, and...
504haydene . 2022-04-09
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Popped into the Hartshead inn for a drink as I live locally. Was served by a chap called Sam. Super service and was made to feel instantly welcome. Good selection of ales as it's not always about the food 👍🏻 Will be back again.
IBradders . 2022-04-09
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Had a meal this evening with my hubby for his birthday... Normally we go on Sundays... But we went Tuesday instead.... The food was amazing!!!! Couldn't fault it..... Staff and service and definitely the fabulous food.... Goes to say this will not be the last...
280suzanned . 2022-03-29
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Had a wonderful time, stepdad really loved his birthday, Michelle was are waitress and she was fabulous, she was helpful, funny and efficient, nothing was to much trouble, food was absolutely delicious and could not have asked for anything more, thankyou to are waitress xx
tracykL5588AY . 2022-03-28
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We arrived this evening for tea @6 pm When I asked at the bar, a lady replied “we aren’t taking walk ins today”! . Business madness to turn away people when you’re barely busy A busy week at work to be turned away was disappointing...
richard3375 . 2022-03-25
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Called in yesterday mid afternoon with my wife ,reasonably busy . A very attractive place to eat ,we were seated and served all in a reasonable timing ,ordered ,and had our food and drinks delivered .The food looked delicious and indeed was tasty ,but what...
Malcolm K . 2022-03-23
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Me and my partner love coming to this pub, the absolute best food served here with the best service. Michelle made us feel so welcome and made sure we had everything we wanted and was just absolutely lovely can’t thank her enough! This pub is...
leahsheard . 2022-03-16
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Came with my partner for something to eat, my partners garlic bread was hard, my meal was terrible, pie mash peas gravy. For an adult portion size was more like a kid’s portion, mash was dry and hard, gravy was lumpy, when manager was told he informed us they use frozen mash (not stated on menu) and portion size is set by company. Safe to say we will never come back again as our meals were not value for money 😡
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