The Grosvenor Restaurant in Staffordshire Moorlands

There were lots of friendly staff on, the food was delicious and the restaurant not too modernised , in keeping with the old house.

Fabulous owner driven venue, full of old style charm. Tasty well presented meals, served by friendly and efficient staff at remarkably good prices. We booked again on the way out. Would definitely recommend.

Excellent breakfast food was delicious service perfect lovely atmosphere thank you to all the staff especially Pam so friendly

Me and my wife visited here for breakfast,staff were friendly and welcoming. Food was freshly made and tasted great and was a nice warm place to eat Thanks to all the staff We will be returning customers 😃😃

In at 12.15 for three courses took until 3.10 before we got out, although the staff were pleasant they are lacking in experience, for example we had been in 20 minutes before the drinks order was taken and another 10 minutes before they arrived. Starters were very nice. Main courses were not brilliant for example "smash potatoes and aunt Bessie roasts on the two dinners" the chicken Kiev was so dry due to the garlic butter being in a separate pot and not inside the chicken. The sweets were overpriced and for example the "baileys choux buns were like old leather and tasteless as was the bakewell tarts. It's a shame because we have had so many good meals at this venue but again sorry to say it's slipping.

As we had a little dog, we were given a table in the library, which was fine or at least it would have been fine had our service been better. Our food was delicious, it really was but we did feel a bit neglected. Obviously it was no one’s fault that we were the only customers with a dog and therefore the only ones in the library but other than coming to take our order and deliver our food we were left alone…. Until two members of staff came in and cleared away all the cutlery from the other tables, mentioning how quiet it was, despite us still being there and eating our food. That was unacceptable . The lady who brought the bill was lovely but the lack of customer service left us feeling a bit flat. It could have been an amazing experience as the food and place were fab. On this occasion, customer service let us down.

Visited the Grosvenor with friends, welcomed by the decor and the option of a cold crisp Aspalls cyder. I ordered the butchers mixed grill, coming with a rare rump steak, peppered pork loin, gammon, lamb, sausages and an egg. Everything was right with this meal even down to the side attraction that came with the meat, tasty on the vine tomatoes for bursts of sweetness, peppery rocket salad to break up the savoury, and crisp chips to round it all out into a substantial meal. Different cuts of meat were all cooked to perfection, can't really ask for more from a mixed grill. I followed this up with a sticky toffee pudding, coming with a rich decadent toffee sauce and a thick custard to pour. Texture of the pudding was a classic steamed pudding affair. A true dessert in my books. If you live anywhere in the surrounding area's it's worth going a bit out of your way for what is essentially an enhanced version of home-cooked pub fundamentals

After visiting many time and thoroughly enjoying the food and service, today 8/7/2024 was completely the opposite, the service was very good but unfortunately the same could not be said about the food, it was disgusting and I would be ashamed to serve it, I will not be returning until there is a 100% improvement, I would not recommend this place at the minute, maybe the " chef" had a very very bad day,😥😥😥

We love The Grosvenor, it is hands down the best Sunday lunch we’ve ever had. We had the soup to start followed by the roast beef which as always was delicious 😋 The waitress was very friendly and she took our order, she had said that the soup was wild mushroom, which we decided to go for. When the soup arrived it was orange in colour, so I said that it didn’t look like wild mushroom soup, which she replied “they must have put some other things in it like a carrot”, we ate it and it was delicious, we just had no clue what we were eating… She then served the next table and informed them that the soup of the day is CARROT soup lol I suppose at least at this point, we knew what we were eating… she had obviously realised that it was wrong but never came back to let us know and check that we were ok with that. After enjoying our delicious meal, we asked to pay and was told we would need to go up to the bar, there was a queue and it was slow due to a new till system, that is fair enough, but as a customer who’s just sat and ate a meal, why are we made to stand in a queue with people ordering drinks? And with one person taking payments, orders and making the drinks, it was very slow. I wouldn’t expect this, the card machine should have been brought to the table for us to pay.

I visited on a weekday lunchtime and had the over-sixties 2 course offer for £12.95, either starter and main or main and dessert. I chose chicken caesar salad as a starter which was delcicious and full of flavour. Then for main I had the lamb burger, fries and sald. The burger is BIG in portion size and has various additions like tomato, lettuce, melted cheese and other delights I wasn't sure of. This meal was full of flavour too ( I could taste curry flavour) and the flavours lasted for ages afterwards! I was pretty full after my starter & main. . Service was good. I strongly recommend the food here as it is top quality and beautifully cooked and the offer makes prices affordable for the over sixties. Compliments to the Chef.

Great place. Been here a few times and food is always incredible, great value for money too. The staff are brilliant and it’s a lovely location. They put on a baby shower yesterday in one of the rooms and the burger was amazing!!

We visited the Coach House for the first time to have drinks and pizzas. It is a great environment with lots of atmoshhere. There are lovely brick walls, wooden beams and quirky ornaments and stuff on the walls, like a Shepherds Bush tube enamel station sign. There are also some comfy sofas to sit on. Access is only by wooden stairs. We had Aspalls draught cider, which we like. The pizzas we had were pesto and funghi (mushroom). The pesto pizza was nice but not excellent. It had too much pesto on it which was overwhelming, although the tomato and mozzarella were tasty. When you picked up the pizza, the toppings fell off. They shouldn't be doing this The dough base was nice and nicely cooked, but not quite excellent. My partner had the mushroom pizza. She ate nearly all of it so it must've been Good and preferred hers to mine. She did however say it was Good, but not Excellent, mainly referring to the dough base. Service was Good in our opinion. So to sum up, the venue is fabulous and the pizzas were Good but not Excellent. We recommend management offer more choice with toppings going forward. The only place locally we can compare the pizzas to is the Huntsman on the other side of Cheadle who also have a wood fired oven. We have to say the Huntsman pizzas are currently superior.

Great location, superb interior of the restaurant with very elegant touches, the restaurant it’s like eating in a mansion. Great selection of drinks. The menu is a bit limited in choices, would of loved to see more selection of starters as there plenty of desserts. Overall food has been tasty, warm enough, good portion size and decent prices. Staff could be a lot more attentive to the customers. The place has a lot more potential than it offers, and it would be absolutely amazing to actually have a room maybe that you can visit for all the old items exposed on the stairs and around the place. Maybe also considering to have a special menu of food and drinks designed to fit in with the atmosphere as well as having the cutlery/ glasses/ plates etc in line with the vibe of the place. The menu could also benefit off having it printed on a different colour rather than carton colour and black writing as it is very hard to read. Big carpark around the back and easy to find the location. Would come back to try the breakfast selection and the sunday lunch.

Met friends for lunch food lovely cannot fault it. They do gluten free and vegan options. The vegan mushroom truffle was divine will definitely go again.

Fantastic food and service. We went on a Saturday evening as a birthday treat. Been once before for the steak night. The chef can cook! The service was fantastic. Its our new favourite place to go. Well done and keep it up. Fantastic 👌🥂

Just want to say, thank you so much to all the staff at this wonderful place, the food, and service for my mums wake on Thursday 8th Feb, was nothing but spectacular. The food was outstanding and the big room was set up lovely. Keep the good work up guys. Amazing xxx, Carol Lawlor

Christmas meal out with friends. Clearly the venue had overbooked. Cold food. But the biggest disappointment was that the venue would not acknowledge afterwards that it was there fault. 10 people disappointed & probably won't return or recommend

Outstanding restaurant with the most amazing decor and great dining experience. We attended on Friday evening for a 3 course meal for myself and my partner. We were welcomed so warmly by the team and seated by the beautiful cosy fire. The table was situated perfectly with a great view of the restaurant and the amazing art. A warm and romantic yet gothic atmosphere the venue was outstanding with the atmosphere and attention to detail. I haven’t even started on the food yet… it was so good and the flavours just worked so effortlessly. I have shared images of the food for reference and to start we had the Duck and Pulled Pork Terrine followed by our mains of Duo of beef and the dirty Burger. To finish we had the apple eaton mess and the lemon pie. Our host for the restaurant was a very friendly girl named Liv. She was warm and very friendly and extremely helpful and polite. She was a really asset to their business. I honestly couldn’t recommend this venue enough and I hope they choose to host weddings as this venue is outstanding and would be amazing.

Not a great experience Started off bad and stayed that way throughout We had put on our booking we wanted to sit in the dog friendly part of the restaurant. They had ignored this and booked us in the main restaurant, they admitted this was their mistake (as it was showing in their system) and relocated us to the area we had originally booked. Service was painfully slow - we booked for 130pm (arrived early) mains took an hour , pudding s approx 30 mins to take our order and then another 30 minutes to arrive ! Then when we were halfway through the desserts the head waitress / team leader - came over and as politely as she could (not very politely) told us that they needed the table back for 4pm !! We had to tell her that it wasn’t our fault our Sunday lunch took 2 and half hours !!! We had things to do Too and didn’t want to be stuck in a cold dark unwelcoming restaurant for that timescale either ! This asking us to leave interaction summed up what appeared to be complete disorganisation from top to bottom , she should have known the reason we were still sitting there was them! I don’t know if anything has changed here since our last visit but the food was nowhere near the same standard- the puddings were hilariously bad . To cap it all off it took us ages to pay the bill as none of the bar staff seemed to be able to work the credit card machine !! Some serious staff training is needed in general . To sum up asking us to vacate our table after keeping us waiting all that time was truly shocking customer service.

Have been for breakfast several times and would highly recommend excellent value and quality visited for evening meal that was excellent this place is definitely worth a visit the quality of the food and presentation was fantastic will definitely be coming back soon staff were friendly

This place just gets better. An absolutely faultless experience. Fabulous food. Amazing staff and beautiful environment. It's a breath of fresh air when you find somewhere this good. They obviously know what they are doing.

I will credit that the venue looks incredible with all the Christmas decorations but unfortunately my experience was terrible!! Table of 8 friends arrived for our works Christmas meal, we were sitting for 10/15 mins before anyone came over to us to give us menus or ask for drinks! Drinks order was taken, still no menus! Another waitress saw we were sat there with no menus so bought them over to us and apologised! Drinks came and the waitress decided to take the food order half way through bringing the drinks so half of us were left with no drinks! Our waitress was very confusing when taking the order and we knew that it wouldn’t turn out right which it didn’t! Another waitress saw our drinks sat on the bar after 5 ish minutes and bought them over! One of the drinks were wrong, complete wrong wine! We spilt a drink on the table so used all our napkins to clear that up, our waitress came back several time to ask further questions about our order she had just taken because she ‘wasn’t sure’ Food came, 3 steaks orders (1 rare,1 medium/rare 1 medium) they all came the exact same. The medium steak was 100% rare, completely pink and chewy. No steak knives, we were not asked if we needed anything else or wanted condiments which we did and also wanted drinks and napkins! We had to go to the bar and ask for knives and condiments because no one came to us! Our waitress came back and apologised that she had made a mistake and forgot my food on the check :( She came back and one of us asked for a drink but she walked off before any one else could add to that and I obviously wanted one as I had no food at this time. She came back with the one drink then I asked for a drink and so did others, I also asked for napkins! I was told my meal would be 5 mins but I waited around 10-15 minutes. So my meal arrived when everyone else was pretty much finished! Our second lot of drinks came and still no napkins. I asked if she had the napkins and she replied ‘oh you want napkins’ My fish and chips came and they were actually very very delicious but when the rest of my friends have all finished the meal just isn’t enjoyable! One of my friends had mussels, he had 7 mussels in his bowl that were closed at the end which is really bad and they should have not been served! My meal and the steak were knocked off the bill along with several of the drinks! I can’t even put into words what a terrible experience we have had One of the worse things is that we never really come out as a work lot and with it being Christmas we were looking forward to a meal together! We were sat in the bay window facing the bar and saying that we can also see straight into the back. While we are sat there experiencing one of the worse examples of service our waitress was dancing around laughing in the back as if she had not just forgot my food and ruined our night Credit to Jess for trying to fix our problems to the best of her ability but unfortunately Tillie needs some serious training

Booked their Christmas party meal after visiting the site. The restaurant is in an attractively decorated old house, on a large site with many static caravans and cabins. Our meal was delicious, a combination of traditional Christmas turkey with a twist, adding a piece of roast pork and stuffing wrapped in a pastry case. It was accompanied by well cooked vegetables and a delicious rich gravy. Starters and dessert were both well above traditional standard well presented, original and tasty. Would definitely return for another meal there. Our package included entertainment, a singer who performed in the dining area; not sure that this worked, she did not come over as very professional and the music did not seem to fit the setting. This did not spoil our enjoyment of the evening, but neither did it add to it.

Fast becoming our "go to venue" for late lunch. We have been a few times, sometimes booked in advance, sometimes we just ring up last minute, always been rewarded with an excellent meal. Love the "atmosphere" and the care that has been taken to create the main restaurant area and the more informal "Library" area. When ever we have the dog [a retired Guide Dog] we dine in the Library. Just about to book up again to show the venue to friends. I wanted to leave a separate review for Breakfast at The Grosvenor, but can not figure out how to do that as it looks like 2 reviews of the same venue. SO I've amended this one - Excellent breakfast menu and a real treat when visiting local Auctions or Attractions.

Wanted a special venue, tasty food, good value and festival feel - and it delivered! Super impressed and we will definitely return x

Wow. What a wonderful experience at this wonderful gem in Cheadle. From the moment we pulled up in the snow and saw the old classic motor in front of the grand hall with 2 large wreaths hanging on the door, we knew we had found...

Lovely restaurant with beautiful Christmas decorations. Food was excellent could not fault it. Great value. Will definitely come again

I booked a table as I was recommended it by a friend but it was absolutely atrocious and I shall not be returning! Located on a caravan site there is no signage for this restaurant or parking, instead it was lucky guessing where to abandon...

Most magical experience!!! We went for a meal here following the Polar Express. We were given our own private room as there was a lot of us and it was all decorated for Christmas with the biggest tree my girls had ever seen! It was...

The food was lovely but the service was diabolical waiting to order then ordered some drinks we didn't get but they still charged for.

This restaurant is a pure gem. So many improvements have been and continue to be made to the buildings. It is absolutely beautiful and my husband and I feel absolutely blessed to have this on our doorstep. The staff always give you a warm welcome....

A lovely relax evening to celebrate our 61st wedding anniversary. The Staff are so friendly and efficient. And the food excellent. Thank you for a lovely evening.

We found this restaurant by accident and returned the next day too. The building is absolutely beautiful & explains the history of the building & who lived there. The restaurant is quite small and intimate, also tables are available in the library. The choice on...

We visited yesterday for dinner as a family of 4 and we’re not disappointed! The restaurant is in a beautiful old building with lots of character. We were greeted and seated straight away (we had booked). Our waitress was very attentive throughout the evening. We...

We hadn’t reserved a table and we were glad they could fit us in for lunch. Food was impeccable as always and the young waiter with black and red hair was very attentive and wonderful with our 14month old son. Highly recommend

Beautiful building, however where we ate was very cramped. Seemed like people eating were mixed with people just drinking. Food was okay but didn’t match the price, in our thoughts. Staff despite noticing us upon entry left us standing waiting to be seen to our...

We came a few months ago for lunch and the experience was great, so we had been planning on coming back at some point. We were asked to move table once we were seated. Which seemed unnecessary as the next table was exactly the same....

Called in by chance and got a table. Food was fine but the tables were crammed together. Prices were okay,

We thoroughly enjoyed our Sunday lunch at the restaurant, the food was fabulous, the service and atmosphere was great, very good value Will definitely return We have always loved the breakfast there too!

Oh my god since loosing the new olive tree Cheadle has had no where to go to eat anywhere near their standard, well that is no longer the case since finding out the chef from there is now here. Oh my god, the food is...

Very rare I write a review but this meal was something special and the staff were lovely too. We went after a day at Alton towers so we’re tired but the place was very relaxing the service was great didn’t need to ask for anything.

We have just had an absolutely fabulous evening at the Grosvenor restaurant. The restaurant is beautiful, the food was outstanding, garlic mushroom starter,a roast beef and sumptuous lamb Henry for mains and terrific cocktails and prosecco to accompany our meals. It would be impossible to single out one member of staff for praise. The chap who served us with initial drinks from the outside bar, (Saturday 8July) the lady at reception each of the fabulously kind, helpful and cheerful waitresses. This evening was a perfect example of how brilliant an evening can be for a customer when a whole team works together and all seem happy and supportive to each other and give their customers a sublime evening.

Lovely food, can recommend the sausage and mash and roast dinner. Matt our server was great, even when we challenged him with variations of vegan requests. Thanks Matt 👍. 1st time visiting but won't be the last x

I cannot praise the staff of the Grosvenor enough! I contacted them in advance and Lisa was wonderful in ensuring that my dietary requirements could be catered for. She checked with the chef and I was even able to choose from multiple options, which never usually happens! On the night we had huge problems I won’t go into and the staff were incredibly kind. Shout out to Dave who really rescued our night, and indeed our whole week! Seriously cannot thank you enough for your kindness. The venue itself is gorgeous. An 18th century hall done up but still very in-keeping with the period. I loved it. The toilets were beautiful even, and it was all very clean. Of course, the most important part was the food. We were both blown away. The chef is clearly very skilled. With my awkward requirements and my partner being vegan we really struggle to eat out, but not here. He had multiple vegan options to choose from and they offer a number of mocktails which is great for those of us who aren’t drinking. Both our dishes were so delicious I’m gutted we don’t live nearby because we’d be regulars! Good portions too. I wish I’d had room for dessert because there were so many lovely options and they looked delicious going to other tables. I really haven’t eaten food this good in years, and neither has my partner. The wait staff were so friendly and everyone connected with this place really went above and beyond to make things work for us. Thank you so much! We’ll be recommending you to everyone we possibly can.

Went today for breakfast I have to say it was delious.the service was excellent the staff were so friendly we hadn't been before but will definitely go again thanks to all

Fantastic meal, roast of the day, we both had beef, garlic mash, roasties, 4 different veg. Staff are excellent, friendly, brilliant service. Sweets were huge and scrumptious. Highly recommend to anyone in the area, well worth a visit.

We went for Friday lunch, called a couple of days before to book a table and received text confirmation. Beautiful surroundings and the restaurant is lovely. It was busy but not crowded and there were plenty of staff on. Everyone that served us was really...

Fabulous restaurant with excellent food and great service the atmosphere is just perfect the outdoor seating area is relaxing the whole experience was wonderful

Fabulous Sunday lunch for a large party of 19. Food was perfect , everyone liked it no complaints from anyone , my mushroom starter and roast beef dinner were both amazing as were the puddings the cheesecake was awesome😉 Service was fantastic , just the...

Pros Managed to get a Friday (early evening booking) last minute. We’d had enough of the rubbish food at Alton towers and thought if we are going to spend money on dinner we may as well try to find somewhere nice. 10 minute drive from...

Fantastic food and service. Very friendly staff The place is very clean.the restaurant is amazing so many things to look at. Food is amazing. Well done to all who work there.

We had a lovely family gathering of 16 people for a birthday dinner. It was pie night but we could also choose from the main menu. We pre ordered due to the number of people and everyone enjoyed their meal. Vegetarian options were included and...

Booked a table for a family breakfast, found the online booking system easy and got confirmation back within seconds. So off we set on Good Friday, walked into the restaurant and had a lovely warm welcome from staff members. So came the moment of choosing...

Been here quite a few times for breakfast. It is good quality breakfast and really good price. The staff are very helpful and pleasant. The building and camp site gives a feeling of being on holiday. Beautiful setting. WELL WORTH A VISIT

4 of us went at 6pm for Sunday food, couldn’t get in any earlier. I had a beef dinner, excellent and 2 courses are £20.00. My dessert was sticky toffee pudding with custard, lovely. The staff are young but fantastic. Will definitely go back soon.

visited on Friday evening for a 40th birthday celebration with about 25 of us . we pre ordered and was told food would be served at 7 pm and it was bang on time . I had pork belly with mustard mash which was lovely...

Set in lovely countryside is Hales Hall and within is the Grosvenor Restaurant. Plenty of parking space within the grounds. Table service from plenty of extremely pleasant waitresses each one wearing a genuine smile. Very quick service. Fabulous hot and well cooked breakfast at a...

Firstly we went on the tapas night the food was good quality especially the steak sliders and the chicken wings were fantastic, brownies were delicious however the prawns were a-bit of a let down considering they were called Prawns Pilpil however prawns pilpil is actually...

This is the place to eat, we had our staff party here and the food and service is bar far the best in the area!! We travelled 30 minutes to get here and it was well worth it. Food is quality and tasty and bar...

I’ve been with 2 different groups of friends this December and had delicious meals from the main menu, then tonight the Xmas Party menu. The food is of a very high standard and the staff are really friendly and give excellent service. Prices are reasonable...

We have been many times this year. The food is always very good and staff are so friendly and attentive. Prices good and good value. The restaurant has a great atmosphere. On this visit the food and staff were great as usual BUT the room...

Where do I start ? The building is impressive and historical with a fabulous atmosphere. We ate lunch there. I’m vegetarian and I had a delicious nut roast with Yorkshire pudding roast potatoes and veg plus veggie gravy. My husband had the streak and kidney...

Sunday morning breakfast 😊 Had a lovely breakfast with great service, great food and lovely atmosphere. Easy to book online We will be back

I wasn’t looking for somewhere to go for a weekday lunch with my son and was recommended the Grovesnor, and it didn’t disappoint I had one of the best burgers I’ve tasted and my son enjoyed a great pizza. The portion sizes were big, satisfying...

Lovely restaurant, been here a few times with my partner over the past few weeks. Pie night is our favourite. Staff are lovely too! Glad there’s finally a nice restaurant in cheadle without having to travel far xx

Stayed at campsite adjacent to restaurant for 3 nights and ate in Grosvenor Restaurant 4 times. Food and service was superb at every visit

What a amazing place like stepping back into the 1930s, very professional service. The food is to die for we had the tapas and wasn’t disappointed.can’t wait to visit again.

First time here for us, we were greeted by friendly and helpful staff. We ordered 2 regular breakfast and 1 small breakfast and wow we were not disappointed, the quality of the food is really good and also cooked to perfection. You get tea, coffee...

Unfortunately we can’t comment on food as went along at 6.45pm to be told kitchen had just shut although it was advertised as serving until 7pm ( menu we got at campsite was also wrong and said serving until 9pm). We then saw staff serving...

Absolutely fantastic food and service. Starter, main and dessert were all brilliant. Variety of choice for all courses including tapas. Has differing menus for time of day. Staff very good and friendly.

First time we visited on Sunday 5th June and can honestly say this was the best Sunday lunch I've had in a while. The vibe is brilliant and the waitresses are lovely. Will definitely recommend to others and will return very soon 😊

The Grosvenor Restaurant, Hales Hall is situated in Cheadle, part of the beautiful Staffordshire Moorlands a stones throw from Alton Towers and set in its own right within Hales Hall Park. The hall that is home to The Grosvenor Restaurant is Grade II listed and...