Based on 3.216 opinions finded in 3 websites
Based on 3.216 opinions finded in 3 websites
Nº 363 in 477 in Wealden
Opinions
Fantastic food very tasty and the pizzas are the best
Tobias Parks . 2024-10-19
MORE AT Google
Delivery driver threatening calls
Helaine Tomlinson . 2024-10-15
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Rang twice after food was late to see how much longer. Told on their way both times. By the time it got to us the food was cold and not worth eating.
Amy . 2024-10-06
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Pizza, 2 burgers turned up cold. chicken kebab was luke warm. i understand that sanchos was shut so you were very busy but still expect better
Paul . 2024-10-05
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maked as delivered at least 20 minutes before it was delivered. when it did arrive its was all cold and soggy. it all went in the bin. I would even left my dog eat it!
Marc . 2024-10-05
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Very disappointed wont be buying again
Star . 2024-09-28
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The kids meal portions were tiny and the pizzas were smaller than they used to be. Very overpriced for what it was unfortunately
Maz . 2024-09-28
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Always pleased. Great service and on time
Laurence . 2024-09-27
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Small portions cold food missing 1 chicken wing in my meal yes I counted them soggy chippies and they came to the wrong house I had to call them back even tho my notes specifically said exactly where
Cameron . 2024-09-16
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ordered 2 kebabs only 1 in order not great as 1st time customer
Steve . 2024-09-13
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I complained the driver booted my door
Lottie . 2024-08-31
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Food was great value and very tasty
Mark . 2024-08-15
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Good food, plentiful and was hot but delivered early and not finished work yet to ear it. Had to reheat after work. Still was good
Emma . 2024-08-09
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Half the order & was all cold :)
Summer . 2024-07-28
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The food was okay, drink weren’t delivered and the order was very late.
Daniel . 2024-06-30
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We waited nearly 2 hours for food and what turned was inedible. everything was barely warm, the chicken was rubbery, wrap was soggy and bun was falling apart.
Koren . 2024-06-28
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waited 2.5hrs and delivery never showed up despite calling and messaging.
richard . 2024-06-28
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did not vet the drinks we ordered. food was cold chips soggy. All in all very disappointing 😞
Darren . 2024-06-28
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delivery time tonight was terrible. 2 hours from point of order..
Adam . 2024-06-28
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It’s was good but there was more garlic butter in the bag than in the pot
Chloe . 2024-05-31
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everything as I wanted it , no mistakes and salad without cabbage , as per my notes.
Geoff . 2024-05-27
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Great food, the delivery arrived before the stated time on JE.
Scott . 2024-05-08
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Kebab was one of the best I’ve had, chips were good, delivery driver was very pleasant.
jackie . 2024-05-03
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food was just not up to standard for what your paying , for cold food/ hard meat!
Sinead . 2024-04-26
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food is amazing so is the service, recommend
Tommy . 2024-04-23
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Failed to read I asked for no tomato and no ketchup on a kebab as my partner is allergic then downsizes the replacement to a small kebab but doesn't give me any compensation and still charges me for a large one
Alex Sutton . 2024-04-15
MORE AT Google
You sell popcorn chicken for £6 for 6 of the most tiniest bits of chicken ever. Shame I can’t attach a photo, what an absolute joke! The kids meals gets 6 pieces of chicken and we’re decent sized. Would be better off buying a kids meal as you’d get more food 🤦🏽♀️ all came cold, the drinks were missing so driver had to come back. Not the first time things were missing. I didn’t expect to pay out £60 for cold, tiny portions of food. This will be my last time ordering, shame the grill used to be great
Jaime . 2024-04-02
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Very average food, early delivery but didn’t notify us until after we’d finished that the food was “on its way”
Sophie . 2024-03-29
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Ordered banofi pie and got a frozen chocolate dessert. Cheesecake came also frozen
Rob . 2024-03-22
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Always very enjoyable. Always hot when delivered.
Karen . 2024-03-22
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Burger pattie was nice but onions were under cooked, whereas the chips were overcooked but oddly only just warm.
Martin . 2024-03-16
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Hands down tastiest and freshest kebab in town. Yum yum! Can't fault it. Always accommodating to any changes or requests.
Kristy Watson . 2024-02-28
MORE AT Google
Food was just warm and chips were cold
Andrew . 2024-02-24
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Item was missing from my order. Spoke to the restaurant and was told they would deliver it shortly but no one ever came back.
Daniel . 2024-02-18
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Food is usually very good. One thing they need to take note of is the salad, particularlythe lettuce. I've been ill 4 times now, after having their salad. It arrives warm & I think it's because it is left out on show in the restaurant, which isn't refrigerated. I will never eat the salad again, as it has given me a bad stomach all the following day. Once is too much, but four times???
gaysy1st . 2024-02-15
MORE AT Google
probably the best kebab I've had in a long time, everything was spot on
Wesley . 2024-02-10
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It was ordered for delivery at 19.55 and arrived at 20.25. I had to chase to find out. This is the second time in 2 weeks that my order has been over 25 mins late!
Joanne . 2024-02-09
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Order was placed at 19:05, with an estimated delivery time of 19:45 to 20:05. Phoned 3 times for an update - nobody answered the phone. Then requested an update through the app and was told the food would be here by 20:30. The driver finally phoned at 21:00 hrs to say that he couldn’t find the house, where I requested that he did not deliver and instead gave us a refund. Eventually he found the house anyway. Food is cold. Very disappointed with quality of food & customer service. Full refund ole
Milly . 2024-02-03
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Driver didn’t find us in good time so the food was colder than it should be sadly, the driver was also not too helpful so would think twice about ordering from them again
Michael . 2024-01-29
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My order was okay but very cold once arrived, I understand I ordered later into the night but no excuse to have a cold burger and a kabab was to cold and chewy. Couldn’t eat that waste of £18 if you ask me
Alfie . 2024-01-28
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Food was fantastic. One item was missing from the order but have obtained a credit so it's all good.
Michelle . 2024-01-28
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Really small portion sizes considering the prices
Dan . 2024-01-26
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Cheesy chips - cold (had to microwave. That messed up the cheese). Burger barely warm (Ate it as was didn't want to risk microwave). Wings (hot enough). When I tried to remove the order from the paper bag it disintegrated as it was so soggy due to the condensation of the contents cooling down (only fast reactions stopped it all going on the floor). I will not be purchasing from The Grill on Friday evenings or at weekends again.
Martin . 2024-01-26
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Late and barely warm on arrival. Forgot drink with kids meal.
Gareth . 2024-01-26
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The chips were ice cold, ordered medium chicken kebab and lamb one. Even after paying more for the the chicken one it came half the size of the lamb one. Not worth the price
Elza . 2024-01-25
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Never had any reason in the past to write a negative review!! But to receive chicken burgers that the bun tasted stale and the chips were cold and like cardboard is really beyond any acceptable standards!! Made several orders with The Grill in the past and never had any issues at all but this has left me more annoyed than satisfied and would question if I would order again!!
Callum . 2024-01-25
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Ordered my food 70 mins before - this was to allow enough time. Food arrived 25 mins late, was tepid and the potato wedges were hard. I had also asked for a strawberry cheesecake, which was frozen and could not be eaten
Keith . 2024-01-13
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Cold and greasy - not as good as previous won’t be ordering again very disappointed!
Will . 2024-01-12
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Our favourite kebab place for the past 4 years! Best customer service. Great food.
Hannah . 2024-01-02
MORE AT Google
They asked for delivery charge of £4 on arrival even though they advertise delivery as free on just eat. My order also arrived without chips that I ordered
Joshua . 2024-01-01
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Dinner was nice just not hot but it went down a little ee
Jahmene . 2023-12-15
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Delivered right on the earliest time (20:55) and still nice and hot. Also delivered the correct drinks as ordered this time.
Martin . 2023-12-06
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Also received a bottle of Pepsi not the Coke I actually ordered.
Martin . 2023-12-05
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The time of our order was changed to a later time from their end for starters, once the food arrived it was all cold. The chips were crunchy and stone cold, completely inedible!!!! My doner meat was all hard and cold also, aswell as my wife’s. My sons burger was luke warm at best and his chips were also stone cold, crunchy and hard.
Aaron . 2023-12-01
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It was dry and no dip and gresse
Gary . 2023-11-26
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One of the pizzas was missing the pepperoni it was supposed to have. Otherwise all good
Jon . 2023-11-25
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Always the best kebab in town! Quick delivery. Fresh and hot.
kristy . 2023-11-22
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Stone cold!!! I would like a refund please
Chloe . 2023-11-07
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Have had food from here a few times.lovely bacon burger every time.partner has always liked his kebabs.will order again.driver happy .
Nikkie Littlejohn . 2023-11-03
MORE AT Google
Not sure what’s happened to the grill used to be good.prices have gone up.quality has gone down.cold food bits missing.dissatisfied and disappointing will not be wasting my money here again.avoid unless you like feeling robbed
James Woollard . 2023-10-20
MORE AT Google
Only a minute past the end of the delivery window but everything was stone cold. However, we reheated it and it was very tasty, so if you have the means to reheat if necessary it’s good!
Alice . 2023-10-20
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Food late and no explanation. Said it had been delivered when it hadn’t. Food cold and not very nice. Cheese and bacon burger had 1 single piece of bacon that didn’t even cover the burger. Chips cold but edible. Chicken wrap okay, chilli marinade on chicken even tho requested plain with garlic sauce. Won’t order from here again as simply ridiculous wait for food (1.5 hours) for cold, basic food. Not worth the money.
Louisa . 2023-10-20
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My food turned up stone cold would never order again for a this place waited over 1 hour
Sarah . 2023-10-10
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Food is always lovely from here
Elijah . 2023-10-04
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No cheese on cheesy chips. Disappointed. :(
Martin . 2023-09-19
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Excellent . Best lamb chops I’ve ever tasted. I will be having them again very soon .
Ian Johnstone . 2023-09-16
MORE AT Google
Great food and like the boxes the food came in. Asked for no onions and got no onions 🧅😎
Nick . 2023-09-11
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Always great food. Amazing that they deliver this far.
Natalie . 2023-09-10
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No cheese on cheesy chips today? Smallest piece of cake I ever saw! I spend serious dollar with you constant as you know! So umm cheese on chips and nice cake for cost for me thank you please chef! 3 star today from 5 star usually. the simple things are the big things for regulars. Rant over thanks guys 😂👍😘
Andrew . 2023-09-06
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Excellent food very well presented and tasteful. Very satisfying. Very happy. Will return for more.
Keith . 2023-09-03
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Always good quality food from The Grill.
Felix . 2023-09-02
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Food came hot, lamb was tender all good 😊
Nick . 2023-09-02
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Food is not the best to be honest and annoying you can’t pay in cash wouldn’t recommend ordering from here
War Thunder . 2023-08-27
MORE AT Google
The chicken kebab wrap I cut my mouth on a sharp bone and checked the wrap and found 5 bones! The chicken pieces were very dry only 2 had been eaten out of 5. The kids pizzas and the cheesy chips were cold the cheese was cold and thick. £54 sadly wasted
Holly . 2023-08-26
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The good was excellent and delivered early to. Thanks lads
Jeffrey . 2023-08-23
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We have had many meals from here - always great - yesterday night not so - he did apologise - the chicken burger was awful and it was not cheap - all the chips were hard and not really edible - we had guests and it was embarrassing- also 20 mins late not 5 as it reverts back to 5
Janine . 2023-08-22
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Easy to order delivered in time and warm
Jenny . 2023-08-21
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amazing food and quick delivery
Lewis . 2023-08-08
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Fantastic food delivered to lake while fishing was called when arrived cant fault any of it
Kevin . 2023-08-08
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We love buying from the Grill. My daughter always requests the chips to be extra crispy and they always deliver. Food is always amazing and you are left stuffed as the portions are huge 😄
Jaime . 2023-08-08
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Always great, always on time, food was piping hot & the delivery drivers are always so nice. Thankyou :)
Jaime . 2023-08-08
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no cheese in cheese burger completely dry
Ed . 2023-07-29
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Get a stomach ache every time we’ve ordered
Simon . 2023-07-27
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You didnt deliver either the salad or the hummous
Andrew . 2023-07-25
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The food was so delicious and we will be returning again that's for sure . Think we have found our new fav food place. Food arrived hot and it was super yummy
Kerry . 2023-07-24
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Usually pizzas from here are great. Although this time I paid £4 for stuffed crust but when I got the pizza the entire crust was hollow. I didn’t call to tell them this as I didn’t want to wait any longer for food. The pizza tasted great but didn’t get what I paid for. Probably just human error. First time this has happened as usually really good.
Sophie . 2023-07-08
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Poor quality food delivered cold and 30 min late. Promised refund. I doubt they can arrange that. Avoid.
Christopher . 2023-06-23
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Food was great, half an hour late but no problems with the food. Tasty!
Susan . 2023-06-23
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Tasted like it had been sitting for a while !
Colin . 2023-06-16
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This place is consistently disappointing, and their customer service is awful. The food is almost always cold, wrong or missing something, and on this occasion it was all of those things. I did not even bother calling them back because I'd be waiting another hour for them to correct it. I would recommend going somewhere else.
Tom Mulhall . 2023-06-11
MORE AT Google
The delivery driver didn't understand the CLEAR instructions (to the REAR of the tea rooms) and got lost wandering around the farm so had to go and find him. Just eat said I could have the delivery at 12.45 - however the restaurant said 13.15 but didn't deliver until 13.45! Starving so hope it's nice. But it looks good.
Teresa . 2023-06-10
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Came with fresh salad, still warm after delivery very tasty 😋
Nick . 2023-06-06
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Tried the grill for the first time today, ordered a large mixed kebab. Sadly disappointing. The cheapest kebab in Uckfield but really not generous portions of meat and even the salad is really small- all made with no care and probably the equivalent of most small kebabs available elsewhere.
Oli (Moo) . 2023-05-23
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I ordered two large chips and got given two small ones. I could tell they were small as I have ordered from this restaurant before in person last week. I am very disappointed in this outcome as I feel I have payed too much money for very little food
Ceri . 2023-05-21
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Most horrible place very rude staff member said food wasn't cold he prepared it himself food arrived cold and was given a small kebab instead of large I had a delivery and he told me to take it back to the shop
Leah . 2023-05-21
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Thank you for the delicious pizzas best in uckfield by far as always
Orcun . 2023-05-13
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Good pizza (at a better price than local alternatives) and lovely kebab. Will get again to try the other marinades etc. Chef's kiss!
Lawrence . 2023-05-12
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Once again The Grill have been late delivering our order! I ordered it at 5pm for delivery at 7.30pm. I stopped using them for some time because of late deliveries and foolishly gave them another chance! I won't be bothering again. There wasn't even an apology from the delivery guy for being so late! The food was ok although the feta was tasteless, infact the whole "Greek" salad was disappointing.
Alison . 2023-05-12
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Waited hours for it to turn up cold
Beth . 2023-05-12
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Normally order from sancho but wanted a change. Was cheaper cooked properly and delivered ontime very impressed and will use again
Andrew Williams . 2023-05-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Brilliant new proprietors from March 2024 with very high standards.So ignore 2023 reviews and the food and other pics are out of date. The accommodation area is not open yet as major refurb in progress. I went up for a music night in July and I am going up this week to sample the pub menu, and will certainly be booking ahead as soon as the hotel part does open, as I don’t drive, so a relaxing visit to Wadhurst for me, require a stop over. I am confident this team’s famous high standards will transform this historic building into a classy stay. The kitchen is entirely new, state of the art, and sparkling and immaculate, ( I was given a tour ) and I am looking forward to traveling to Wadhurst now they are serving food, as I know this chefs food is top notch. And with the welcoming bar team, I will feel comfortable and looked after. As a fussy woman who is used to dining alone, or taking others to dine in top establishments around the foodie cities of Brighton, Malaga and Paris, I have a high standard for hospitality and food. The new proprietors at the Greyhound are warm and welcoming and have high standards of hygiene and hospitality, I know this from their other ventures, I can’t wait to eventually stay over and enjoy the village of Wadhurst when the hotel part opens. Until then I am taking the bus up from Brighton this week to sample the new pub menu, as I know the chef is first class, and with such a good hospitality team I can confidently invite a party of people knowing they will be happy and looked after. On the new menu I will report my findings in detail!