The Grill in Wealden

Ordered at 6.45pm called them at 7.30pm was told it will be another hour, then someone else said it will be 25mins. Extremely rude staff on the phone. Cancelled my order and never got a refund as they have made out to just eat thru have delivered it! Will never use this place again. Avoid at all costs!

If you order the day before you want your delivery you may receive it in time. Very disappointed as love the food but service has been awful the last couple times.

First time i have used them but well pleased of food and fast dalivery

Loads of food for money, fresh and hot.

The food is good but you’re always soooo late to deliver!

Fantastic food every time. Excellent delivery.

Delivery time went from 6.55 to 7.20 to 8pm.

late delivery and chips were cold

It said before I ordered the food it would be a 35/50 min wait then when I ordered and paid for it, it was an hour 30 mins for delivery and it was still late and the food wasn’t even luke warm the chips was like rubber it wasn’t pleasant. No apology

Fantastic food very tasty and the pizzas are the best

busy tonight but otherwise food was up to the normal high standard

Food took hour and 45 mins to come

food was really greasy children did not eat it it was too greasy

Always great food great service

Delivery driver threatening calls

Really great service again from The Grill

all food cold. really unenjoyable.

Great food but delivery time was about 90 minutes.

Rang twice after food was late to see how much longer. Told on their way both times. By the time it got to us the food was cold and not worth eating.

Pizza, 2 burgers turned up cold. chicken kebab was luke warm. i understand that sanchos was shut so you were very busy but still expect better

maked as delivered at least 20 minutes before it was delivered. when it did arrive its was all cold and soggy. it all went in the bin. I would even left my dog eat it!

The kids meal portions were tiny and the pizzas were smaller than they used to be. Very overpriced for what it was unfortunately

Very disappointed wont be buying again

Always pleased. Great service and on time

Small portions cold food missing 1 chicken wing in my meal yes I counted them soggy chippies and they came to the wrong house I had to call them back even tho my notes specifically said exactly where

ordered 2 kebabs only 1 in order not great as 1st time customer

I complained the driver booted my door

Food was great value and very tasty

Good food, plentiful and was hot but delivered early and not finished work yet to ear it. Had to reheat after work. Still was good

Half the order & was all cold :)

The food was okay, drink weren’t delivered and the order was very late.

We waited nearly 2 hours for food and what turned was inedible. everything was barely warm, the chicken was rubbery, wrap was soggy and bun was falling apart.

waited 2.5hrs and delivery never showed up despite calling and messaging.

did not vet the drinks we ordered. food was cold chips soggy. All in all very disappointing 😞

delivery time tonight was terrible. 2 hours from point of order..

It’s was good but there was more garlic butter in the bag than in the pot

everything as I wanted it , no mistakes and salad without cabbage , as per my notes.

Great food, the delivery arrived before the stated time on JE.

Kebab was one of the best I’ve had, chips were good, delivery driver was very pleasant.

food was just not up to standard for what your paying , for cold food/ hard meat!

food is amazing so is the service, recommend

Failed to read I asked for no tomato and no ketchup on a kebab as my partner is allergic then downsizes the replacement to a small kebab but doesn't give me any compensation and still charges me for a large one

You sell popcorn chicken for £6 for 6 of the most tiniest bits of chicken ever. Shame I can’t attach a photo, what an absolute joke! The kids meals gets 6 pieces of chicken and we’re decent sized. Would be better off buying a kids meal as you’d get more food 🤦🏽‍♀️ all came cold, the drinks were missing so driver had to come back. Not the first time things were missing. I didn’t expect to pay out £60 for cold, tiny portions of food. This will be my last time ordering, shame the grill used to be great

Very average food, early delivery but didn’t notify us until after we’d finished that the food was “on its way”

Ordered banofi pie and got a frozen chocolate dessert. Cheesecake came also frozen

Always very enjoyable. Always hot when delivered.

Burger pattie was nice but onions were under cooked, whereas the chips were overcooked but oddly only just warm.

Hands down tastiest and freshest kebab in town. Yum yum! Can't fault it. Always accommodating to any changes or requests.

Food was just warm and chips were cold

Item was missing from my order. Spoke to the restaurant and was told they would deliver it shortly but no one ever came back.

Food is usually very good. One thing they need to take note of is the salad, particularlythe lettuce. I've been ill 4 times now, after having their salad. It arrives warm & I think it's because it is left out on show in the restaurant, which isn't refrigerated. I will never eat the salad again, as it has given me a bad stomach all the following day. Once is too much, but four times???

probably the best kebab I've had in a long time, everything was spot on

It was ordered for delivery at 19.55 and arrived at 20.25. I had to chase to find out. This is the second time in 2 weeks that my order has been over 25 mins late!

Order was placed at 19:05, with an estimated delivery time of 19:45 to 20:05. Phoned 3 times for an update - nobody answered the phone. Then requested an update through the app and was told the food would be here by 20:30. The driver finally phoned at 21:00 hrs to say that he couldn’t find the house, where I requested that he did not deliver and instead gave us a refund. Eventually he found the house anyway. Food is cold. Very disappointed with quality of food & customer service. Full refund ole

Driver didn’t find us in good time so the food was colder than it should be sadly, the driver was also not too helpful so would think twice about ordering from them again

Food was fantastic. One item was missing from the order but have obtained a credit so it's all good.

My order was okay but very cold once arrived, I understand I ordered later into the night but no excuse to have a cold burger and a kabab was to cold and chewy. Couldn’t eat that waste of £18 if you ask me

Late and barely warm on arrival. Forgot drink with kids meal.

Cheesy chips - cold (had to microwave. That messed up the cheese). Burger barely warm (Ate it as was didn't want to risk microwave). Wings (hot enough). When I tried to remove the order from the paper bag it disintegrated as it was so soggy due to the condensation of the contents cooling down (only fast reactions stopped it all going on the floor). I will not be purchasing from The Grill on Friday evenings or at weekends again.

Really small portion sizes considering the prices

The chips were ice cold, ordered medium chicken kebab and lamb one. Even after paying more for the the chicken one it came half the size of the lamb one. Not worth the price

Never had any reason in the past to write a negative review!! But to receive chicken burgers that the bun tasted stale and the chips were cold and like cardboard is really beyond any acceptable standards!! Made several orders with The Grill in the past and never had any issues at all but this has left me more annoyed than satisfied and would question if I would order again!!

Ordered my food 70 mins before - this was to allow enough time. Food arrived 25 mins late, was tepid and the potato wedges were hard. I had also asked for a strawberry cheesecake, which was frozen and could not be eaten

Cold and greasy - not as good as previous won’t be ordering again very disappointed!

Our favourite kebab place for the past 4 years! Best customer service. Great food.

They asked for delivery charge of £4 on arrival even though they advertise delivery as free on just eat. My order also arrived without chips that I ordered

Dinner was nice just not hot but it went down a little ee

Delivered right on the earliest time (20:55) and still nice and hot. Also delivered the correct drinks as ordered this time.

Also received a bottle of Pepsi not the Coke I actually ordered.

The time of our order was changed to a later time from their end for starters, once the food arrived it was all cold. The chips were crunchy and stone cold, completely inedible!!!! My doner meat was all hard and cold also, aswell as my wife’s. My sons burger was luke warm at best and his chips were also stone cold, crunchy and hard.

It was dry and no dip and gresse

One of the pizzas was missing the pepperoni it was supposed to have. Otherwise all good

Always the best kebab in town! Quick delivery. Fresh and hot.

Stone cold!!! I would like a refund please

Have had food from here a few times.lovely bacon burger every time.partner has always liked his kebabs.will order again.driver happy .

Food late and no explanation. Said it had been delivered when it hadn’t. Food cold and not very nice. Cheese and bacon burger had 1 single piece of bacon that didn’t even cover the burger. Chips cold but edible. Chicken wrap okay, chilli marinade on chicken even tho requested plain with garlic sauce. Won’t order from here again as simply ridiculous wait for food (1.5 hours) for cold, basic food. Not worth the money.

Not sure what’s happened to the grill used to be good.prices have gone up.quality has gone down.cold food bits missing.dissatisfied and disappointing will not be wasting my money here again.avoid unless you like feeling robbed

Only a minute past the end of the delivery window but everything was stone cold. However, we reheated it and it was very tasty, so if you have the means to reheat if necessary it’s good!

My food turned up stone cold would never order again for a this place waited over 1 hour

Food is always lovely from here

No cheese on cheesy chips. Disappointed. :(

Excellent . Best lamb chops I’ve ever tasted. I will be having them again very soon .

Great food and like the boxes the food came in. Asked for no onions and got no onions 🧅😎

Always great food. Amazing that they deliver this far.

No cheese on cheesy chips today? Smallest piece of cake I ever saw! I spend serious dollar with you constant as you know! So umm cheese on chips and nice cake for cost for me thank you please chef! 3 star today from 5 star usually. the simple things are the big things for regulars. Rant over thanks guys 😂👍😘

Excellent food very well presented and tasteful. Very satisfying. Very happy. Will return for more.

Always good quality food from The Grill.

Food came hot, lamb was tender all good 😊

Food is not the best to be honest and annoying you can’t pay in cash wouldn’t recommend ordering from here

The chicken kebab wrap I cut my mouth on a sharp bone and checked the wrap and found 5 bones! The chicken pieces were very dry only 2 had been eaten out of 5. The kids pizzas and the cheesy chips were cold the cheese was cold and thick. £54 sadly wasted

The good was excellent and delivered early to. Thanks lads

We have had many meals from here - always great - yesterday night not so - he did apologise - the chicken burger was awful and it was not cheap - all the chips were hard and not really edible - we had guests and it was embarrassing- also 20 mins late not 5 as it reverts back to 5

Easy to order delivered in time and warm

Fantastic food delivered to lake while fishing was called when arrived cant fault any of it

Always great, always on time, food was piping hot & the delivery drivers are always so nice. Thankyou :)

We love buying from the Grill. My daughter always requests the chips to be extra crispy and they always deliver. Food is always amazing and you are left stuffed as the portions are huge 😄

amazing food and quick delivery

no cheese in cheese burger completely dry

Get a stomach ache every time we’ve ordered

You didnt deliver either the salad or the hummous