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4.2

Based on 728 opinions finded in 1 websites

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Nº 222 in 542 in Newport

CUSTOMERS TALK ABOUT DISHES WITH..cookedbeautifulchickensteak
Score
OpinionsNoteGoogle7284.2

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Very dissapointed experience as had higher expectations due to located in Celtic Manor. Overpriced ans longest wait for food ever. We had booking for 8pm. Service was nice from start, we got our drinks and starters in 15 min, which was great. After that all went downhill. Lets just say we got our main at 10pm after 1 and 30 min wait and needed to ask managers what is happening. We saw other people leaving because of the wait and other tables who came after us had mains before us. We were hungry and in bad mood already. Food was the worst I ever tried. Chicken was overcooked and dry. Asked for medium done steak, had rare, after returning came back again still not how I wanted it. We were offered drinks for free at least. Never coming back. I would rather go to cheap pub and have better food.

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Adriána Klinková . 2024-09-21

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Lovely location with good views over the golf course... that's where positives end. Over priced lunch that was average quality. Club sandwich was bland and the toast was burnt black and really seemed stale. Kids cheeseburger patty was over cooked. Kids fish goujons were mostly oily batter. The chicken wrap was pretty good. The side of avocado was off. It was disgusting, slimy and bitter. The waitress looking after us was helpful but sadly got caught between us and a chef who insisted it was fresh but refused to taste it despite us asking. Won't be going back.

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Andrew “ASz” - . 2024-09-03

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Lovely place but extortionate prices

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martin davies . 2024-08-21

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Fancy golf based venue. Nice view

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Barry Percival . 2024-08-16

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Popular with Golf day outs so can be busy and quite loud on weekends in particular Food was excellent, very tasty and well presented Drinks are very expensive, your talking £7 for a quite weak cocktail Nice views over the 18th hole

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Steve “time2talk” Rowlands . 2024-08-02

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I recently celebrated my graduation with lunch at The Grill Restaurant in Celtic Manor with my parents, and it was an unforgettable experience! The food was absolutely delicious, and the service was exceptional. Special thanks to the Grill Restaurant manager, Mr. Oscar, and the chefs, Paul and Bella, for making our meal so special. Highly recommend this place for any celebration!

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Dinisuru Maduhansa . 2024-07-17

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Customer service is top notch, Raz welcomed and made us feel special on my graduation day

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Ato Tandoh . 2024-07-15

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Came for a birthday treat for my partner...was not disappointed, hopefully visit again soon.

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Kirstie Jones . 2024-07-15

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The food and the staff were fantastic, but I was in a mood before I got there , which is a shame , from sheer frustration of trying to find it! After circling the property over and over again, you think someone would have the sense to put a sign up with directions! Not everyone is staying at the hotel, some people just travel to have a meal. Something so simple to do would end a lot of frustration

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Ken Wright . 2024-06-25

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Raz was very attentive. A fantastic waiter! Food was delicious

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J Willis . 2024-06-18

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My wife and I both enjoyed our evening here. Food and service was exceptional. Would definitely recommend

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Nathan Fumagalli . 2024-06-14

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Just a lovely place to go for a meal,

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Damien Merrett . 2024-06-12

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Whilst staying at Celtic Manor, we decided to book dinner here as the menu enticed us. We were booked for 2 at 9pm and whilst there were plenty of other bookings there, service was nice but felt a little bit rushed at times which I understand if it’s near closing, however we were given 9pm as a booking so it was slightly off putting to experience. The food was good, we both went for the Sirloin Steak which was nice but we ordered Medium Rare and received more of a Medium Done / Well Done steak each. Normally it wouldn’t be an issue and it wasn’t as the meal was still lovely but for the standard of the place and the manor - we were slightly disappointed that it wasn’t exactly how we wanted. However we did have a voucher included in our stay which allocated £30 per person for dinner so that was a nice bonus. The restaurant itself is just a 10 minute walk from the manor and is very nicely decorated with large windows to view the surroundings. Overall it was a nice experience and a nice dinner, but not quite what we had expected to get from a 5* place. If I were to return, I think I would probably try the steak place inside the manor, but this restaurant has countless other menu items which may be worth trying!

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Urbi . 2024-05-22

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Food is ok not worth the price tag in my opinion, venue is nice £6 for a pepsi 🤣

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Aaron Thomas . 2024-05-07

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Nice grill looking out at the golf course. I had the beef burger which was very nice but took a really long time to come

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John B (JB) . 2024-05-06

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Fantastic food and great service, highly recommend 👍

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Scott Winning . 2024-04-25

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Nice location and really good vegan burger.

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Stephen Rowbottom . 2024-04-22

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I would give them minus 5 stars if I could , sat at our table chose our meals and wine , wine arrived no glasses . Asked for glasses still no glasses in total asked four times finally after about 12 or 15 mins we had our glasses. I ordered Nachos as a starter a small bowl of cery average Nachos arrived plain no cheese on them a salsa sause that tasted like it came out of a well known jar and dome sour cream " not impressed ". My wife orderd the garlic mushrooms on toast , what actually came was a piece of charred black ( not exaggerated " on both sides toast covered in some mushrooms . Now im not a chef but how anyone would think that was acceptable beats me. One of our other guests chips were raw another persons food was over salted we were there for a 60th birthday celebration and the night was ruined on top of all thiis forgot to mention the foid took ages. I wasn't expecting a Michelin star meal but honestly the foods better in Tescos cafe. Its quite sad really because everything around the place is really nice but the management from the top down don't manage the place and the customers suffer you simply pay high prices for awful service and food.

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Andre Sinclair . 2024-04-08

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Second time here. Steak very fatty and grisly. Chips cold on arrival Guy next to us ending up not eating as his food had to be sent back and 45mins later still not brought out Staff work hard tho

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Jamie Jones . 2024-03-29

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Beautiful food, beautiful setting, can't rate highly enough

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Emma Morgan . 2024-03-27

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Beautiful location, staff very friendly and accommodating. Food was delicious also such a lovely spot for lunch will definitely return in summer for drinks bet its stunning

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Tasha Lichwa-Brickell . 2024-02-25

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Food was lovely, nice place to sit,, stunning views,

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dragonslayer3744 . 2024-02-15

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Amazing food definitely will be returning

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Abby Humphrey . 2024-02-15

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Omg stunning food, the fish & chips I loved. The burgers looked stunning to

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mike arnopp . 2024-02-12

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Sorry but overated and expensive, garlic mushrooms tasted of nothing . Watery so probably tinned yuk. Burger and chips can be bought elsewhere cheaper. Overpriced. Would not ho again freezing cold.

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sharon andrews . 2024-01-24

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Delicious food! 😋 Luxury experience The syaff made my birthday special by bringing out my cake and singing a happy birthday to me. Very polite and kind staff throughout. Reasonable prices. Loved everything! ♨️🔥♨️ Thank you!

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nadege flexy . 2024-01-18

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Bella was exceptional, she took very good care of us and went above and beyond. The lamb was cooked beautifully and the burger was perfect, from the beef patty to brioche bun! Excellent service, excellent food, excellent atmosphere!

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Joe Guan . 2024-01-11

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9 of us had Christmas Dinner. 9 of us were very dissapointed. For the price we paid we expected a decent Christmas meal, but it wasn't to be. Very small portions, and the whole experience felt like we had pulled off the M4 to the services for a quick processed dinner that had very little thought put towards its making. The staff seemed under trained and had no real interest in making our experience a pleasant one. We all feel really let down by the whole experience on what was supposed to be a special day and joyful experience.

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Ian Tough . 2024-01-02

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Beautiful food , well cooked and served by happy staff. Complimentary prosecco in the mall because it was Christmas, I expect. Wish I'd remembered my rennies 😄

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Donna Borja-Edwards . 2023-12-24

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Very cold inside didn't feel like the heating was on

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Martyn Campbell . 2023-12-10

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Loved it. Will definitely return!

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Stuart Williams . 2023-11-19

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Love this place! This is our second visit and it's even better than the first! Food was amazing and Bella who attended to us was lovely. Can't wait to come back again

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Matt Bell . 2023-11-11

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What a busy busy restaurant, consequently service was a bit slow. The hake several of us had was superb, but the rest I'm afraid was mediocre. Chips was the biggest disappointment, ex frozen etc. Have to say the presentation was good, needed to be at their prices. Sorry would only rate this as 6/10

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John Day . 2023-11-08

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Steak served cold asked 3 times to correct eventually had a refund as rest of the party had finished thier food before situation was dealt with

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Linda Bowen . 2023-10-30

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Great food , excellent service , great atmosphere

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Jeanette Bourton . 2023-10-25

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A great looking venue with stunning views. Food menu is limited but everything we ate was fresh and well received. Service took a while considering the venue was empty for early lunch time. Would definitely re visit as the team were very friendly and we had a good experience generally.

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Elmo Bluffer . 2023-10-24

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Really poor food for the price! Starter pork belly (didn't take a picture) so overcooked completely dry minimal taste served with cold tinned sweetcorn! Main was the chicken burger - tastless, stale roll. Honestly you'd get better at the local sizzler! Staff and drinks lovely but food really let it down

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Carian Morris . 2023-10-16

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Very friendly service and great tasting food with a casual feel restaurant

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Charlene Lewis . 2023-10-09

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Lovely place, exceptional food, cant wait to pop back!

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Urvisha Patel . 2023-10-04

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Amazing food and wonderful service! Had the halloumi as veggie - was delicious. Thank you chef and service team 😄

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Sian Howe . 2023-10-01

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Loved the whole experience, first time at the venue and will be returning.

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Craig Richard Beckett . 2023-09-25

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Only stopped for a drink. Bar staff could have been friendlier but it was a busy time with golfers at the bar.

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Elizabeth Turnbull . 2023-09-17

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Awesome views and amazing food.

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Sunshine Queen . 2023-08-13

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We had 3 great meals at The Grill. A lovely venue overlooking the golf course. We had excellent service from Bella for all of the meals. Hotel shuttle toThe Grill was good.

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Julie Westoby . 2023-08-09

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Absolutely gorgeous and perfect in every way we had a beautiful date night my future wife and myself

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James Solomon Smith . 2023-08-09

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Enjoyed lovely meals on three occasions during our stay at the Celtic Manor resort. The service from our friendly and attentive waitress (Bella) was excellent and we enjoyed the views out over the 18th green and beyond to the Bristol Channel.

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Alan Westoby . 2023-08-09

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Lovely part of the resort. Just out of the main hotel. Lovely for lunch. You can look out on the golf course and see players putting the last hole.

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Laurent Richet . 2023-08-07

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What a fantastic restaurant, the food was 10/10 and Bella the host was absolutely fantastic

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Richard Evans . 2023-08-04

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Lovely food and the waitress leah was excellent

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Phil Teasdale . 2023-08-04

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Lovely food and the staff are brilliant, couldn't do any more for you, can't wait till we come back. Greg

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Gregory Rush . 2023-07-29

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Great, family friendly restaurant that caters for most tastes. Wonderfully situated with great views.

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Ian Sturgess . 2023-07-17

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Absolutely lovely food presentation was excellent relaxed atmosphere

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Rachel Jones . 2023-07-11

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We were all inclusive so very little choice of dishes, service was slow, did not like the chips.

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Penny Atkin . 2023-06-25

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Lovely location and great views. Food good 👍🏻

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Simon Hodges . 2023-06-21

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Stunning venue for dinner , highly recommended 👌

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mike leach . 2023-06-01

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Great service, special mention for Bella. Pork belly starter, bloody handsome 😋 Buttermilk chicken burger, lacking just a little bit. More crumb than chicken. Wouldn't stop me going back.

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Pete Ankin . 2023-05-29

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For one of the cheaper options on site at Celtic Manor the food was amazing. Highly recommend the crispy pork belly starter. The steals were cooked perfectly and had a wonderful char to them. Portion sizes were very big. Service was incredibly attentive with very prompt service and check ins.

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James Jones . 2023-05-21

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Good food,bit expensive £82 for two burgers, two sweets,two largers ,a wine and a coffee. 10% service charge added.

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Keith Thomas . 2023-05-19

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Was enjoyable - good menu and great views over the golf course. My steak was not as good as I hoped but was ok, a little on the tougher side than expected. The chicken and ravioli dishes that my colleagues had were great though.

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S B . 2023-05-18

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Two out of the three staff we spoke to were rude. Long wait for food tiny portions, particularly of chilli bowl. The food was tasty.

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David Page . 2023-05-02

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Superb steak with good selection if beers!

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David Symonds . 2023-04-12

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Food took over an hour to arrive, was not worth the wait

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Dave Graham . 2023-04-12

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Food was warm could have been a bit hotter apart from that it was ok

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robert duffy . 2023-04-03

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Burger was great. The slaw side a tad tired.

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Bob Duffy . 2023-03-19

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Not too notch food but pretty good. A few vegan choices, quiet a few more vegetarian and I was told that the meat (specially the lamb) was great! I had the vegan burger and it pretty tasty

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João Fevereiro . 2023-03-17

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Nice pleasant place to visit better than the hotel bar food. Easy to get to a simple bus ride there and back.

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Robert French . 2023-03-14

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The food and service exquisite a very enjoyable experience and should you be staying at the Celtic Manor Resort etc etc they do have a complimentary shuttle bus.

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Caroline Edwards (Chelsea) . 2023-03-06

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We had the lamb rump which was very well presented and cooked very well however the mashed potato was out of a packet which was a bit naughty for a place of this standing

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eddie harrison . 2023-03-05

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Excellent service, delicious food ,the restaurant is clean ,the beautiful view

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Corina Miron . 2023-02-18

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A very dissapointing steak. Flavourless, tough, and plenty of sinew. In fairness it was recommended medium-rare but I went for rare, but I'm not sure a little longer cooking would have saved it. Huge portion though (too big imo)

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D S . 2023-02-16

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Beautiful presented food, absolute mouth watering tastes. As a chef, it was a lovely change to eat some great food. Valentines menu 3 course was amazing with such a variety as well. My partner doesn't eat meat and highly enjoyed all of it especially the amazing Ravioli that he almost didn't finish. Will visit again when in Wales

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Sharna-Leonie Bucknor . 2023-02-15

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My ribs were nothing special. We loved it here 5 years ago but I was very disappointed this time

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Louise Megrath . 2023-02-14

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Nice food but the toilets were horrible

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Iwan Evans . 2023-02-03

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Freezing. The place was cold. First time I’ve sat in a restaurant with a coat on. Others were too. I asked them if they could turn up heat but not possible. Sadly there did didn’t match up either. Really expensive for what it was. £19 for a burger. Go to mc Donald’s. It’s £1.50 and warmer.

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Des Farmer . 2023-01-31

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Lovely food. Our waitress was top class.

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John Lloyd . 2023-01-30

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Great food and excellent service. They provided halal options for me and my family, much appreciated.

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Siraj Bhamla . 2022-12-30

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I came here for my Christmas party, and it was great. It was wonderfully decorated and would go again.

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Airbourn Katana . 2022-12-20

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Food lovely, lady behind bar however was extremely blunt, not only refusing to serve customers as they should be using 'other bar' but also being really nasty to the young lad who was giving drinks to tables, he was rushed off his feet and she basically belittled him, she was awful (wanted drinks from that bar as other bar was refusing to serve cwtch)

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Lee Selwyn . 2022-12-14

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Great hospitality and tasty food

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djsf144 . 2022-11-26

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Food was fab and catered for all tastes, service was great and staff were friendly with the children

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Cath Bow . 2022-11-25

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Lovely family meal in a relaxed atmosphere.

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Phil Perry fwe . 2022-11-03

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Beautiful food lovely atmosphere, staff lovely couldn't fault any of it. It was a familys 30th birthday celebration.

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Angie G . 2022-10-18

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Great location but not the best place to eat.

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Janet Gorry . 2022-10-14

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Very lush food. Drink was amazing. It was our Silver wedding anniversary. The staffs were courteous with excellent service. Already planning a revisit.

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Adewale Akinade . 2022-10-07

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Had a lovely birthday meal yesterday with friend. Gorgeous food, Bella our server was lovely. Loved the Rose wine.

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Debra Reader . 2022-10-06

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Not sure how to rate this place. Had to wait a while to be seated as no one would come and great me, even though they knew I was there. Asked for some water and got a glass from a jug from another table. I will say the food was good

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Mark Howes . 2022-09-26

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Marian is a superstar. Perfect service all the time

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Damon Morgan . 2022-09-15

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Great food, great service - highly recommended

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MrRayGardiner . 2022-09-13

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Excellent restaurant and great service

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Wayne Davies . 2022-09-10

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The food was beautiful and the staff were lovely!!

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Jody Edwards . 2022-09-05

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Beautiful food, great staff and amazing views!

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Ceri Williams . 2022-08-27

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We really enjoyed our experience at The Grill. My husband enjoyed The Grill Burger, whilst I had the Rump Steak. Our waitress Bella was attentive and expertly managed our experience. Overall, I was very impressed with the quality of the food and my husband and I agreed that we would book again.

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Rhiannon Jenkins . 2022-08-22

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Very nice spacy place, Huge garden.. If it was not rainy it could have been nice to walk around.. Food was very tasty, the service was very good, kind staff and food arrived on time..

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Ozcan . 2022-08-06

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Great food. Dont expect it to be chesp though.

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Bob Spence . 2022-07-09

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Lovely place, food delicious, service very good, not cheap. There is a service charge.

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Denise James . 2022-06-14

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The service was not up to the standard you would expect. The meal presentation lacked finesse and the taste was bland and when a friend and I complained, the waitress told me, she wouldn't have chosen what I had and my friend, that he had picked the wrong day to visit as the usual chef wasn't working! The experience was 'ok' and we made the most of it as it was another friend's birthday, but personally I would not go back.

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Deborah Booth . 2022-06-10

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Fantastic service. Very enjoyable and the staff were very polite and professional

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Keith Rowles . 2022-06-05

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Great views, let down by really slow service.

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Shankar Suresh . 2022-06-01

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Food was bang average and it was overpriced. That said the staff and service was excellent !

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Mark Carter . 2022-05-28

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We booked the Grill to celebrate my husband’s graduation and thought this would be the perfect setting. The restaurant was lovely with fantastic views but the food was below average and very disappointing. It was all over cooked and therefore not good value for money. We’ve had much nicer burgers elsewhere. Unfortunately this has really put us off returning which is a shame for such a lovely venue that we have been waiting to try for some time.

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Rachel Dowling . 2022-05-28

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