The Gretna Inn in Dumfries & Galloway

I went to the Gretna inn hotel with my kidses mum and our good friends jenna and Dave me and Dave attempted the 20z stake challenge my self paul was the first ever person to complete it and I also had a sticky toffee pudding and custard was an amazing meal had a good laugh and was shame I didn’t get put on the wall of fame for completing the challenge I was on table 4 thank you so much

Was there for one night and the staff were so helpful and friendly. We were late and they made us sandwiches. The breakfast was lovely too. The room does need updated but could not argue for service or friendliness.

Returning from nc500, we called in for a meal, manager came out to greet us and made friends with out staffy dog, even giving her some steak scraps, then another member of staff popped out and made a fuss of her, food was fantastic, great homemade pie, and partner had haggis definitely 10 out of 10, highly recomend!

Lovely pub and excellent food. The staff were really friendly and the food very tasty. I would definitely recommend if you’re in the area.

Enroute to do the NC500 and our first night stopover was Gretna. We saw this pub as we drove past and it looked lovely so decided to check it out. If you’re looking for high end then this is not for you which I think some of the people giving the bad reviews were. This is a traditional pub in a traditional old famous town. The drinks were very reasonably priced compared to what we have to pay in our home town so no complaints. We had the fish pie and steak pie which I have to say was the best steak pie I’ve ever had. Staff were very friendly, no complaints by us. As I’ve already said if your looking for high end this isn’t for you but if you want good old fashioned pub grub then you won’t go wrong.

Stayed close to this pub from the outside it looked beautiful but once you stepped inside what a dump staff said if you are not eating sit outside or in the bar which we did the seats were filthy if we were passing this pub again we will carry on passing

Rude staff no smiles seems like they cannot be bothered Toilets leave a lot to be desired Will not be back The only good thing was the flowers outside they are beautiful

There's good choice on the menu. Service was quick and staff were really friendly. Food came and quickly and was good. We particularly enjoyed our dessert.

Stayed here for 1 night in June. We booked 2 rooms at £90.00 each room. The windows would not close.the heating never got put on.kettle was nearly at head level with sockets right beside it.the internet code wouldn't work. There has been absolutely no money spent on the rooms. I would class the rooms standard to either a dog kennel or a prison cell.

The staff were absolutely fantastic, kind, helpful and great service. The food was amazing, the beef tender and the desserts were awesome. Great customer service, well done Gretna Inn. 5 star.

We came across this on a visit to the outlet village. Food was good value for money and tasty. I had haddock, husband had a cheeseburger. Both were good.

Good value at £16.95 for 3 courses. The Leek and Potato soup was pretty good, followed by Beer battered Haddock and Chips with Peas, which was tasty. Finished off with Strawberry Cheesecake, which was shop bought but a decent portion. Service was OK as the punters just kept on coming in, with only 3 staff doing everything. Toilets are a bit scruffy but we enjoyed our visit.

Went to the Gretna Inn with extended family for a meal in late January 2024. The food was outstanding and the portions were huge. The service was very good with all mains being brought out together and plates being removed promptly when they were (finally) emptied. Some of us could just about manage a dessert, which were again fantastic. I can't recommend this place highly enough and I'll certainly visit again if I find myself in the area ever again.

Visited this place while visiting the area. The food was very nice but a bit overpriced for what you got.

Visited this pub for a quick bite to eat while visiting the area. The food was good but very over priced for what we got. The pub was reasonably decorated and clean. Staff were reasonably friendly

Nipped in for lunch with two dogs. Advised that we would have to go in the sports bar which in it's self wasn't an issue. Lovely friendly waitress greeted both dogs with genuine affection and was obviously a dog lover. Sorry didn't get her name but she chatted away happily and was really relaxed & pleasant. Our food order was taken quickly and arrived way quicker than we expected. No complaints about the food which was simple pub fayre. Shame about the décor which is shabby and the seats were particularly grimy. Can't comment on the restaurant side of the pub as obviously we did not entre that side. Being a sports bar there was what can only be described as 'industrial language' constantly from the three or four obvious locals sat at the bar!

Lovely food and amazing staff 💯. Stopped here for a bite to eat with our dog. Food wonderful (would recommend the lasagne and shoppers special). Robert, our server, was very accommodating to our mischievous pup- immediately came over with water and dog treats and served her some chews to keep her occupied whilst we ate our meal. Having visited Gretna a good few times, can say things the best food and service we have had here. Highly recommend, we will 100% be back. Thank you Robert 🤩

One waitress was rude and sassy Fish and chips - fish and batter tasted stale Pepper chicken - chicken was dry luckily it had peppercorn sauce Luxury fish pie- no fish it more like a mash potato with cheese with tiny pieces of fish Coke taste diluted Coffee was good Chips was nice

Great meal after a spontaneous shopping trip. Saw this lovely little pub as we turned up to go shopping. Popped in for dinner, bar lounge was full due to a large booking but we where seated in the bar area and told we could eat. Nice and chilled and lovely food. Staff very accommodating and friendly. Will definitely stop off again

While staying in Ambleside thought we’d have a drive up to Gretna Green. Not the most exciting of towns, but stopped here for a coffee. Staff very friendly and chatty. Offered a water bowl to our dog which always earns Brownie points!

Fantastic weather so we thought we go for a bite to eat, to be fair solway lodge was our first choice but they had stopped serving, we then went to the the bit with the lovely flowers, a group of 7, lounge empty and was told NO!!! Bookings of 5 and over must be pre booked we were then told we couldn’t even sit outside to eat, the staff the management in this bit couldn’t run a soup kitchen, no interest in making there business thrive, the staff look like they were there doing there community service court order, attitude was diabolical I’ve never came across anything like this in my entire life, beware people save yourself the disappointment and go to the local chippy, won’t be long before this bit is closed and i have no sympathy at all, sort your staff out they are disgustingly embarrassing,

Lovely food here and good ale also.young staff were a bit dozy tho.dog friendly wich is a great bonus also.

Came for a pub lunch and got loads more.. great friendly service from the staff specially Naomi . I would recommend this pub and infact we are coming back before we leave the area "a little gem".

Great overnight stay friendly staff food perfect breakfast out of this world atmosphere so welcoming will definitely come back

We visited during the week for dinner with family. The server was polite but nervous. The food was horrendous. The Haggis dish and the chicken dish were over peppered. The presentation of the Haggis meal with mash looked like it belongs in a care home. The chips were just standard school chips along with sauces etc out of mini packets. We didn't fancy dessert as worried we'd get sticky toffee pudding with a dash of pepper.

Having seen the pub so well dressed with flowers we were disappointed when entering to see it looking run down. We gave the place the benefit of the doubt. But wished we hadn’t. Staff were friendly and welcoming enough but our food was poor. We ate what we could and left.

6 off us travel to Gretna every year for a family reunion. We always book in to The Gretna inn for dinner this was our 8th year in a row. This year we booked these 2 nights as usual, when we arrived we were sat at 2 different tables guy comes to take drink orders 1 guest asked for a Kopparberg cider guy replied we don’t sell that, our reply oh has this place changed hands .No was his reply so the other 5 ordered the other drinks, then we asked what ciders do u have he replied strongbow or Koppenberg.???? Yes that’s what we asked for. So the drinks were brought to the table 1 had to be returned because the glass had lipstick on it. Waited a wee while still no order taken so my husband went up to the bar asked for menus the girl said to the guy that serving our table Why did you not give the table menus. His reply was I forgot. Eventually after ordering our meal and receiving it the steak pie was only warm and the onion rings were only half cooked. When I went to pay the bill I asked for the onion rings to be taken off the bill which they were we cancelled our second booking left no tip and we won’t be back . Such a shame after coming here for 8 years

Family trip to Gretna Green, we have been to the Gretna Inn before and when we come up this time we were served by Naomi ,Bob and Aaron the food was amazing and the service from Naomi and Bob was first class. I would highly recommend it to anyone this is the 3rd time we have eaten here and every time the staff have been friendly and polite I can’t imagine any of the staff to be rude or anything like that because that’s never happened to me . Always welcoming and respectful, friendly staff and great food and a wonderful atmosphere.. the floral displays outside were absolutely beautiful.

We visited here on our way up to stay in Edinburgh. The Inn looks so lovely with all the flowers outside. We ordered our dinners both came quickly and they were both homemade and delicious. My partner had the haggis and i had the turkey and ham pie.

We decided to visited here for dinner and we didn't have a good experience at all. The guy at the bar wasn't very welcoming. We got told to sit at a table and he would bring us cutlery. He came over put everything on our table not a smile or any communication at all which made us feel very uncomfortable. Again when he took our order for drink and food there was no manners and communication was minimal. Our food came quite quickly and we have to say the food was lovely and the portions were very generous. We finished our main course and were left sitting for ages. We notice that some young staff members had just started their shift (three of them). They just kept walking right past us on several occasions looking very miserable and not even serving us (the place wasn't busy at all) They were more interested in standing at the bar talking to each other. There was a poor guy standing at the bar for ages waiting to be served and all the staff were just talking and walking right past him. Wasn't nice to see as the guy looked very awkward and uncomfortable. Eventually a young girl came to our table, not a smile and she had zero manners. We then ordered dessert which again was lovely. We finished our meal and went to the bar to pay and again we were left standing at the bar while the two young staff members just stood in front of us at the other side of the bar talking for ages and didn't even care that we were waiting to be served. Paid our bill and again there was zero manner or customer service. I must say it was one of the strangest experiences I have had when going out for a meal. We felt like the staff just couldn't be bothered or maybe lack of caring or experience. Was a very uncomfortable experiance and it is a shame because the food was lovely but the staff are letting the place down massively! We definitely won't be visiting again!

Absolutely awful food, dry freezer Aldi food re heated, plus awful service. Staff were talking about each other in a negative way. They were rude to us and to other families near us. The waitresses couldn’t even say thank you or smile. Spent £70 on...

We were a group of 9 for lunch a warm welcome on arrival, a young lady called Naomi was our server, she was exceptional and a credit to the business, very friendly and efficient. Food was traditional bar meals (with some daily specials), no delay,...

Not posh but great food and superb friendliness. We popped in for Sunday lunch after our daughter and son in law renewed their vows at the old blacksmiths. The staff were so friendly and the meal was really good. Not posh surroundings but would certainly...

Walked in at around 7:30 pm in a group of around 18. Think the kitchen was close to closing but the ladies behind the bar kindly offered to stay open. Food was great quality pub grub with a decent selection on the menu. Reasonably priced,...

Dirty glass, lipstick marks. Starter was burnt. I had Jalapeño bites, all the cheese was either rock hard or missing completely. There was only for £4.50. Mains were better. Table was dirty and food and a knife on the floor. The staff were ok. However,...

Stayed 3 nights breakfast and dinner outstanding freshly cooked great portions and quality haggis was best ever on breakfast.Staff customer service was amazing all very well pricesd everyone friendly and polite couldnt do enough for us our room Was clean and comfortable Iain the owner...

Excellent service and some great dishes in this well situated old pub. Lovely to sit out the front in the sun and watch the world go by with a pint and a platter.

Very poor decor, disinterested, rude staff, rubbish food. When I asked what was floating in my drink the clever barman said “I don’t know, I have no idea” and dismissed it. Couldn’t care. Cant believe such bad service and frozen food all in one place...

Food was really good! But I found a large piece of metal in my haggis (which was also really tasty). The waitress was extremely apologetic, told management, who said thy would talk to the haggis supplier, and they did provide a refund for that meal....

Lovely dinner here as always. Gorgeous peppercorn sauce on the chicken breast and huge battered fish and chips. Lovely!

Husband and I decided to eat here instead of the retail park, my husband went in to order our meal, he asked for no onions on my burger (I hate onions) while he was ordering , I chose a table outside, the heat today is...

Food was awful Roast ham was packet ham Chips were tasteless Burger n cheese Just disgusting Wooden seat outside broken and cracked.. commented on food and it was not knowledge

Popped in again to this popular pub for a bit of dinner on a day out to Gretna. Great, no nonsense pub grub. Helpful, friendly staff. And a nice atmosphere. Reasonable prices for our 4 meals.

We had a lovely meal here. Very popular attractive location. The frontage is lovely with lots of vibrant tubs and hanging baskets. Friendly welcome. Reasonable menu at reasonable prices. I had the haggis neeps and tatties which was very good. Good basic dishes, home cooked...

We went for great lunch and saw all the notices advertising live football. So we later returned for the football. Only 1 screen had the football on with no comentry. When I asked the bar man if he would put the comentry on he turned...

Nothing like the pictures. Unfriendly, to downright rude staff, expensive. Dining hygiene was appalling. The landlady (I think) set out a table with cutlery wrapped in paper napkins on to a dirty table, then lifted each set to wipe the table down to then place...

Always take my visitors here. Dog friendly family pub and meals are excellent. Compliments to the chefs. Very friendly staff. Cant fault it.

A Great place to stay friendly staff and good pub food. It’s not 5 star Quisine so there is plenty of up market places to eat. Ian and the staff do there best for everybody but you can’t satisfy everbody. Good food but after all...

Staff friendly- however the food tasted of soap? We have eaten here in the past with no issues, but today unfortunately was just awful. Sadly won’t be back

Pub appeared really quiet, a little dated. But we sat and had a drink. Reasonably priced. Decided to order food, Mac n cheese and chicken burger. The Mac n cheese was tasty, and a good portion. The chicken burger was a little bland, little salad...

We really enjoyed our meals and drinks at this friendly local inn. The staff are friendly and know the area well. Ian gave us some good tips on places to visit. We ate there three times in four days. The food was good, the portion...

Stopped off at The Gretna Inn on the way to the Lakes. Really, really friendly staff, so accommodating . Genuinely couldn't be nicer. Between us we had Soup and sandwiches, great sized portions and all really fresh

I really don’t like writing poor reviews but….food was awful, the girl serving us was not pleasant and the table was sticky. Honestly sone if the worst food we have had. Soup was dreadful, “crusty bread” was cheap thin sliced white bread, tomato soup was...

Me & my family went here for lunch on the outside it looks a lovely little pub so decided to go in. The four of us ordered a main meal what you would say was typical pub grub. 1 sandwich 1 burger 2 steak pies...

Food was typical food grub, ok but not brillant. Staff not engaging and difficult to find, think things in the bar were more interesting. This is definitely not the same place it was a couple of years ago. I hope thing improve but when there...

We arrived here on a frosty Sunday evening to a warm welcome in the bar area. The two dogs we had with us were fussed over by all the staff. Meals ordered we tucked into delicious steak pies, burgers and gammons. As 2 of our...

Delicious food at reasonable prices, lovely pub and excellent accomodation, all of the staff were wonderful and nothing was too much trouble..... will certainly return on our next visit to Scotland.

Called in here late afternoon/early evening after a day looking around shops, was suprised everything was still avaible on the menu! Ordered, 2 gammon, 1 with salad & chips, 1 with veg & chips both with egg & pineapple (which was fresh) a Gretna steak...

Thought we would pop in for lunch, we have been many times in the past and always thought it was nice. On this occasion though the difference was unbelievable. I can only imagine, the staff running the bar/restaurant own the place? Otherwise any reputable business...

We popped in while driving from Inverness to Birmingham. Grabbed lunch and it was nice, we got burgers, chicken burgers. It came fast and was really nice. Would stop there again.

Have to say absolutely stunning food and great friendly welcoming service my daughter choose this place from the advise of a family member to have her wedding party family meal I cannot fault this place in any way as critic reviewer, clean, value for money,...

Freshly cooked food, big portions and very friendly helpful staff. Comfortable seating. Very doggie friendly

A 2 day trip, shopped 'til we dropped and chose here to dine for both nights, quaint little place and we were served very quickly, first evening we had the Steak Pie which really hit the spot and decided to dine here for a second...

Called in for a couple of pints and a soft drink for my boy while my other half went shopping. Bar staff and locals were friendly. My wife joined us and we ended up staying for a meal. Very prompt service and a good portion...

On initial inspection the venue was great, staff were friendly and efficient. Starters were great, cheesy garlic bread, tomato soup, crispy chilli beef all excellent. However, when it came to the mains, burgers were not great, Gretna steak pie was like dog food and the...

Came for tea and can only describe it as rotten. Steak was absolutely cremated and chicken was awful also. The oil in the fryer must get everything fried no matter what it is and definitely hasn’t been changed/refreshed in a long while. The smell when...

I’m honestly in absolute shock reading the review from StaceyHaycox, no consideration what’s so ever to what she’s saying, every single business has struggled so much in the last 2 years and this pub is so wrong in so many ways according to her but...

My family and I went to The Gretna Inn, it was our first time visiting Gretna Green and so far everything in Gretna was wonderful until I went to The Gretna Inn - As mentioned in another review the Regretna Inn which is spot on...

Fantastic food and dining area I wanted haggis neeps and tatties but shock horror they had run out ¿ HOW DARE THEY lol ..... but never mind I opted for the peppercorn chicken which was fan ruddy tastic the peppercorn sauce was rocket fuel so...

Has to rank as 1 of the worst meals I’ve been served, just seems to be tinned & Iceland food heated up. The staff are genuinely very nice though

We were a bit reluctant to go due to the bad reviews, however we were hungry, there was quite a few people sitting outside, always a good sign if busy do we thought we would give it a try. It was a Sunday so we...

We were shopping at Caledonia Park across the road and thiught we'd pop across here for something to eat and some drinks. We shared a panini, chips and garlic bread with a bottle of wine and it was lovely. Staff were friendly and had a...

Awful from the start. We had booked a table for my family the night before my sisters wedding. There was an ambulance parked outside and when we arrived they told us there had been an emergency so the table in the restaurant wouldn’t be ready...

Called in after a day out around Hadrians Wall and Gretna Green. Went there as they accepted dogs in the sports bar. The lady who served us was very obliging and ensured we were well looked after. Food was freshly prepared and went down well....

After a visit to the shopping outlet, we visited for a drink and food. Very good service , and it was busy, obviously very popular. Food was good and home cooked . A good find as not many places around to eat.

Food excellent, friendly staff, the room however needs a lick of paint and a headboard, but en-suite and bed very clean.

We stopped over on the way to Cairnbaarn. Excellent Food. Friendly welcome. Glad we booked in advance. Would stop again when passing, and would highly recommend it

Good quality stay. Comfortable room friendly staff . Had meal it was good. Breakfast was tasty. Easy location for motorway.

Went for a lunchtime visit and yes it was busy but the service was appalling. Finally got a seat before order for drinks and food was taken. Food arrived but still no drinks even though three other tables that had come in after us had...

Lovely Pub for the Pre Wedding Meal. Had reserved part of the Pub. We all met up in there, got drinks then ordered our food. The staff were very pleasant & the Food was very good, seeing as there was over 40 People, the staff...

Food was the best food we have had out for a long time, the staff are lovely, would definitely recommend if you are visiting the area.

We called into the Gretna Inn while on a short break nearby. We were shown to a table and given menus to peruse. The food was delicious and lot's of it and would recommend this restaurant if you are in the area. However if the...

After GRETNA HALL HOTEL and THE OLD TOLL BAR refused us patronage because my wife is allergic towards some food items, the GRETNA INN took us in with open arms and had no issues at all to accommodate us. The staff was super friendly and...

Stayed for a couple of nights at The Gretna Inn, lovely staff, fantastic food, and lots of it at a very reasonable price. Great value for money all round with excellent service. Rooms are basic, and very clean, but again represent good value for money....

I arrive just ahead of a coach party but the staff couldnt have been more helpful and more focussed on me. The food was well cooked and i think i had the best cheesecake i have ever had, can truly recommend the Salt Caramel Cheesecake....

Basic pub grub, reasonably priced. Staff friendly. If you like pub grub with chips then this pub is fine. I Do not recommend the new potatoes , ours were so over done they were nearly black under the skin.

We wanted somewhere to eat after a busy day wedding planning, when I come out of the shopping outlet and see the Gretna Inn over the road so decided to check it out and I was very surprised with all the staff from how friendly...

3 bar meals were absolutely terrible . No taste and far too expensive for what we got . Will never be back

Used this pub twice when in Gretna for a wedding. Food was OK and service good for a family meal on 17th February. I gave bar maid a £5 tip for her helpful service. My wife and I visited again on Saturday sfternnon .19th February...

Seen lunch advertised on Facebook and decided to take a visit to the gretna chase. Food was good although coleslaw wasn't right and has definitely been changed since the last time we were in, and very slow service. The only other off putting thing was...

We called here for drinks and to eat after an afternoon in the Gretna Outlet Mall. There is a wide selection of beers and wine and a great food menu with plenty of choice to suit all. The food itself was good quality - hot,...

We popped in as a large group travelling south on holiday. Every year we are given a warm welcome and are looked after superbly by the staff. Drinks are well price and the sports bar is a great hit with everyone.

Stayed at the Gretna Inn for the weekend as we were attending a wedding at Gretna Hall. On checking in I was told abruptly that we have to pay the full cost of the stay there and then, which I found strange. First impression of...

Absolutely cannot cannot fault this establishment. The food was superb and the staff even better. We havent laughed so much in ages. We popped here for a bite to eat on the eve of our wedding and were not disappointed with the joining in of...

The place is very pretty it is a lovely building. Staff excellent very welcoming and couldn’t do enough to please. The room we stayed in was basic but clean and plenty of tea and coffee and towels. We had a meal on the evening again...

Found this place by chance. EXCELLENT ! Brilliant staff. Good food. plenty choice. Good value. Service was exceptional !

We booked in advance, received confirmation email, but they weren’t expecting us. Staff were flustered to say the least, but found us a table. Service was a bit lacking…they weren’t sure what wine or beer they had…other guests had to tell us. Food was okay,...

Stayed at the Gretna Inn B&B on a stopover to The Highlands & again on the way home. First impressions were amazing, the flowers on display were fantastic & it’s just across the road from the shopping outlet. We had heard that it gets busy...

The food was excellent and the service was excellent. The staff were so lovely and very friendly. Outside the was lovely so many beautiful flowers

We had a snack at this pub after deciding the flowers outside were beautiful and the place looked attractive. Inside is a different story, dark very dated and not very comfortable. The staff however were lovely. Dont be fooled by the first thing you see