The Great Wall in Huntingdonshire

After waiting 2 hours for 3 basic items to be delivered. You can imagine the frustration when the food is also terrible. The beef in the chowmein was about 10 days old and over cooked. The 'salt and pepper' chips contained ONE slither of onion and were stale. And the orange chicken was diabolical. Avoid at all costs. Worst chinese/meal I've had in years.

The food and service from here is usually 10/10 however tonight is took two and half hours to arrive from when I ordered, a £50+ order and no prawn crackers, chicken balls, sweet and sour and satay sauce was cold! Complete let down for a treat!

Never got my order, delivered it to the wrong house

food has still not arrived!!! Will be logging a formal complaint

food was ok but delivery must improve

Order was a second order to replace some items the delivery had damaged. Order did not arrive and when I called the restaurant they said the driver told them he had already delivered and it was a mistake. They did not phone to check and just didn’t send the food. Full of excuses when I called and just blamed the driver. Didn’t even check to see the order numbers were different. First order took ages to arrive as well, will consider not using this restaurant again. Very bad customer service.

It was very late and restaurant blamed JustEat saying not order through them next time

Excellent, thank you, very much.

Order accepted at 7:20pm. Delivery time changed to a later time after an hr had already passed. Food arrived 2hrs after we ordered. No communication or apology.

The crispy shredded beef was just awful, so overcooked could not taste anything but burnt.. could not eat this dish and therefore lost the £7 odd that it cost :(. The chicken curry and sweet n sour chicken Hong Kong style was ok, nothing special but at least it was edible... Won't go here again I'm afraid.

A-bit late but I got the text message from so I expect that as Father’s Day, food was delivered with hot and good quality even better than usual, we are enjoying with England game tonight . Thank you ☺️ 🙏🏽

Great food, very friendly takeaway staff. just eat tines are way off would still order in future!

Driver was very patient. I forgot to turn on my other phone as was charging. She tried to call it twice as main door is locked all the time. Good thing someone from the building let her in.

was very nice and hot thanks ate it all

2 hours late and food was discusting like it had been cooked and left to dry out

£40 order and didn't get few spring rolls. don't get prawn crackers for £40. quality of the food was average definitely better in the area and pretty expensive

Personally won't order from there again, duck is expensive and what arrived was 95% bone and skin, disgusting and went in the bin. Rest of the order was satisfactory

Food arrived over an hour late barely apologised when called and didn’t offer anything for the wait even arrived cold which was perfect end to the night couldn’t call about that either because they decided to deliver my food after they had closed

order confirmed at 1750 and delivered at 1955. this was no fault of the driver as he was the only driver working he said.

Food was fantastic and was actually delivered 10 minutes early!

Once again The Great Wall meal was excellent . Well spiced , hot ,fresh and delivered right on time . Once again I am a happy diner !!!

Unfortunately, this restaurant will confirm an order is delivered when it hasn't.

Late and chips and prawn toast were cold

We placed an order at 7:15 told it would be ready between 7:50-8:15 they then changed the time to 8-8:35 it’s now 9:15 and we are still waiting for our food we have called the Chinese at 8-45 and was told it would be 10 mins well 30 mins later we are still waiting and being told it will be another 10 mins disgusting customer service will not be ordering from them again.

Delayed delivery- we are still waiting. Have called the restaurant twice to be told it’s out for delivery with no eta. Even if the food is amazing, I will never order from here again due to the delay.

Utterly dreadful - 2 hours late, still not arrived, app totally misleading, no follow through from restaurant. No apology and no manager to talk too. Avoid at all costs

Absolutely excellent in every sense of the word.

Food was hot and tasty. Driver was very polite and friendly. Would definitely recommend

The food was really nice but when it arrived it was warm and had to be reheated

Used this place quite a few times. Food always arrives on time, hot and super tasty. Can’t fault it at all. Ordering on their website also lets you collect loyalty points for money off, which is cool. I wouldn’t think about ordering Chinese from anywhere else, and highly recommend.

The time of delivery had already been pushed back at 6.30 and was then due to arrive at 6.55. Apparently my food had been delivered (not) . I got on here to put in a comment and was told food would arrive at 7.15, it arrived at 7.19. Some of the food was burnt and inedible as we as being cold, over seasoned and greasy. This is unusual for this restaurant as they have always been good in the past but I feel that their standards are slipping. I have put in a request for a refund but have heard nothing

Placed a 50£ order for delivery, did not receive a call, did not receive food, but I did receive a notification that my food had been delivered. Called the restaurant multiple times, no response. I’ve not been refunded.

Took nearly 2 hours to get the food. When I called to ask how long it would be, I was told ‘we’re sorry, we are busy!’

Absolutely awful. 45 minutes late although they had marked as delivered on just eat. Called them to ask where the food was baring in mind it’s 5 minutes from my house to be told it’ll be 20 minutes. Once the food arrived it was stone cold and so salty. Disappointed is an understatement would not recommend.

Ordered at 7 did not arrive until 8:45 kept getting told 10 mins then 10 mins when calling terrible service won’t order again , website said 45 min wait maybe warn people before if going to be late . Really disappointed with service . I’m

Almost 2 and a half hours after ordering my food arrived....

Ordered duck and it's mostly beansprouts. Not even half a duck breast

I could of walked the actual great wall in flip flops quicker

Delivery time was shifted later, but with it being a Sunday - unsurprised busy hours. Food was great as always and the just eat driver was a nice bloke who delivered within the new delivery expectancy. Happy customers with satisfied stomachs. Recommended! Many thanks!

the meals were cold also the driver delivered to the door wearing his helmet to the door when it was dark outside!! felt very vulnerable

2 and half hours late Cold food

Food was extremely late, cold by the time it got to us and you don’t even get prawn crackers if you spend £50!

Some food are over cooked or under cooked

Still waiting on delivery, please provide an update Thank-you

Sadly, it was cold, so I've dropped a star. but the quality was good

Have eaten takeaway from here a few times and have noticed the past few times I seem to have a sleepless night afterwards...ordered a takeaway on Sunday night and the Chicken Fried Rice was obviously reheated from the previous night as the chicken was like rubber. The Chilli Chicken was squidgy and didn't seem like it was cooked. Anyway after anoher unsettled night I got up in the morning and was ill with diarrhea, nausea and stomach cramps. Will not be ordering from Great Wall again after this and previous visits. Also, the price seems to go up by £2 every time we order.

My wife ordered from here via the just eat app, timely delivery it must be said. Then she opened the ‘hornet mixed hors d'oeuvres’ (or lack of them) and told me they were £16.90- nearly £17 for not a lot! The meal was described by my wife as ‘bang average’ which it was. They had put a menu in with the meal, and looking at it this morning there was pricing variations on it to what we had paid. So, giving the benefit of doubt (it could be out of date), I went on their website and placed exact same order this morning to find the food totalled £57.10!! We had paid £64.50??? Our total bill was £70.00!! So we had been overcharged by £7.40 on top of the £4.90 delivery, 50p service charge and even 10p for a bag!!! I know takeaways want you to order directly if you can because Just Eat charge them a commission, but that is up to the takeaways to use them or not, I’m not paying the commission charge on their behalf at what is almost 13%…. Underhand and deceitful at best- never again…..

Overcharged by £7.40 on the app prices in relation to the takeaways website prices, and I only checked because they put a menu in with the order, and that the ‘gourmet mixed hors d’ourves’ were almost £17 for not a lot at all..!! Bang average food at 13% more than ordering direct. Never again……

The food, when it finally arrived after multiple delays, was inedible. I’m not sure if there’s a new cook, but, it was so salty, our lips were burning to the point that we couldn’t eat the food. Not happy at all, as it was £50 wasted.

Food was good and arrived hot, we would definitely order again.

Ment to be delivered by 6 ok arrives at 8 pm cold and tasted like it was microwaved warm I normally love this Chinese but not now if I ever order from there again I will collect

Delivery very late food cold avoid

Only ordered 2 items to the value of £20 . Was an hour 20 late and barely warm .

After order being accepted at 6:18 the Food was cold, chicken was dry. They said it was out for delivery and would arrive between 7:10 and 7:30 then didn’t turn up till 8:25. Couldn’t get hold of them , they’d clearly taken the phones off the hook to avoid people calling about how late there food was !! Poor quality and 0 customer service

Friendly drivers staff and good food.

Didn’t get food and was charged

2 and half hours for delivery….. if your that busy invest in more delivery drivers so people’s food ain’t getting delayed. Late every time I order….. foods soggy and Luke warm…

2 hours after ordering cold dry food arrived, waste of £60- won’t be ordering again!

Ordered 5.45 delivered 8.30. If you phone them they just tell you it is on the way… still turns up over an hour later. Not the first time

Collection missing a main meal. No offer to send out or any apology forthcoming

Pre ordered the food 2 1/2 hours before it needed to be delivered and was still delivered nearly 30 minutes late.

Piping hot and delicious, and the beef in the Szechwan beef dish that my husband had was really tender. I had the tofu option and it was great and full of fresh vegetables. Thank you!

Best Chinese we've had from here , fresh hot food

We used always order and was lovely food, but last night it was greasy rice, prawn crackers were hard too, so not nice.

Food, beef chow mien and shredded beef, was burnt and not very hot. Unable to reheat as already burnt. Wouldn’t order from here again. Disappointing.

Awful, every single bit of beef was chewy and gristly. Won’t order from this company again.

As always The Great Wall produce fresh, hot , well cooked ,tasty meals . Yet again it’s a 5 for me

Food was ok, just late as usual. Takes longer than any other place!

We understand it is Friday night so the delay was expected. The food was cooked to perfection.

Delayed by an hr and a half at the leadt

I order from the Great Wall quite often and always find the service and quality of food to be excellent on occasion the delivery is late but always apologetic

Brilliant ! Piping hot . Fresh crunchy vegetables . Succulent prawns and subtle sauces . I would give 6 as a score if I could . Thank you Great Wall

There wasn't much meat in the roast duck and rice dish or the pancake roll but apart from that it was really yummy.

Food was cold, but it was the fault of the delivery guy. He just dropped it of at the reception and told them he called me which wasn't true... Ridiculous

The food was not nice at all . It went in the bin. I had a microwave meal in sted I will not be ordering form this place again!

Arrived nice and hit best Chinese around !

Hardly any duck on my 1/4 crispy duck. Pretty sure I just got a box full of skin from other orders. For the new high price of the duck not what you expect. Chilli crispy beef worse ever. Way too salty. Shame, as has been good in past. Disappointed.

Nearly 2 hrs waiting food was good though

Perfectly good food. Always lovely to order from. Don't worry if Just Eat sends the 'Enjoy your food', as its an automatic response and they've already arrived afterwards. Lovely lady on the phone ensure my order was on the way and it arrived after the call

Chicken was overcooked, the batter was almost burnt Prawn crackers soggy

Ready the reviews on the Great Wall I was put off, but don’t let it I have been ordering from here now for about 5 months and I have never had a bad meal . We have used other places and they were not great in comparison. Keep up the good work 😊

Poor quality food that tasted as if it has been reheated several times. Had an awful taste that was rather off putting and gave all a bad tummy

Food was over cooked and late not very happy will try somewhere else next time

Said it would be delivered between 8:10-8:30. Turned up at 9:20

The beef in black was REALLY salty noodles was covered in soy sauce, chicken balls were cold and so were the rice not worth £40

Food was hot and fresh and tasty

Haven't even received it yet . Don't know where it is or what's going on

Food was amazing the delivery guy was lovely just nearly 30mins later than time said

£78. Ordered through uber it arrived 2 hours late the food was average at best won't be ordering from great wall again.

Although the delivery was on time, the food was hot enough, the chicken in my sweet n sour chicken really wasn't chicken at all. Most pieces had no meat, and they were chewy. I couldn't eat it. A waste of my hard earned cash. I won't be going back.

Was ok but Luke warm the lady couldn’t find my house

Order arrived in good time, but was missing the prawn crackers, which did then get sent out after a phone call, but by the time they arrived we had finished our meal.

We waited for an hour and a half for our food.

The food was too greasy and very salty

Delivered with a smile at the time they said they would. Tasty food, nice to find some dishes in a Chinese that actually have some spice heat to them too. Definitely my go to Chinese near Huntingdon.

The food was cold and some dishes burnt. We ordered at 6pm and didn’t receive our order till 755pm.

Service and delivery spot on. Never have an issue with them. Food lovely as ever. Thank you

Good not arrive, but app show delivered

meal took 2 hours to come and was cold when got there

Very nice as always. No complaints at all.