Lotus House Chinese Take Away in Huntingdonshire

Food was very tasty, especially the salt and pepper items, the majority of people’s poor reviews seem due to delivery issues, we collected our food and everything was piping hot and fresh. Will come back for sure.

Ordered again after not using for a while. Delivery was on time. Food burnt and basically inedible. Rung for a refund. Eventually managed to speak with owner. Was told they could not come to the phone due to not speaking good English. Eventually agreed a partial refund. Owner came with refund, inspected food . Found her to have very clear English. Partial refund accepted. Will stick with usual local to us Chinese.

After hearing good things we tried it again. Delivery was 105 minutes not the 75 minutes offered and the food was bland.

Lotus House St Neots, applawing service, phoned order at 17.44pm and spent 3 hours waiting for food and they had the brass neck cheek to want to be paid for it when it turned up, driver would not hand over the food, extremely rude and we were a regular customer until this evening.

I always use Lotus house as it is convenient for me and the best one local to me. The dishes are good value and usually good quality. The service is generally quick and you can order on the phone or online.

Had this delivered to work place.Some of the best food I've ever had, food arrived early, hot, we would recommend 👍

Been eating there for as long as i can remember, friendly staff and most of the food they make cant be competed with by the other places in St.Neots, and without turning your bank account into a ghost town.

Have used previously and have had pretty decent meals. but one really bad experience. Firstly should not be allowed to let a 12 year old take payments via credit card machine, (only found out afterwards of his age), 3 attempts later and they kept saying card declined, then on 4th time said all ok payment taken, then rang up 15 minutes later to say no payment has gone through, can i sort it out as to why, i spent 25 minutes talking to barclaycard to try and sort out payment, if it had been taken or not, they requested me to do this, only to find it was user error each time. Rang up after food was delivered and paid what i owed when an adult took payment no problem, Owner is rude and obnoxious and shows no care for customers, they then missed dish from delivery to add insult to injury and had to come back, then she argued at the door i was wrong, said we will see you right next time, but now does not want to know, not even a small discount. then to be accused of not paying two weeks later. Avoid and go elsewhere. you dont need the hassle. Only good thing is when you speak to an English girl at the front counter, they can not be anymore helpful.

First time ordered from the Lotus House as we normally go to the China Dragon or Yumi-Yumi however we received their new menu through the post and thought we'd give them a try as the prices were cheaper too. It's always a risk trying somewhere new as we tend to stick with what we know however THIS WAS THE BEST CHINESE WE HAVE EVER HAD!! The delivery time was spot on and the food was piping hot, we both have a chow-mein and it was the best we have ever tasted, it was so juicy and flavorsome and the duck spring rolls were filled to perfection. Will definitely be using the Lotus House from now on!

Every time we've ordered from them the food has always been spot on. Always hot and really tasty. We never have to wait too long either. Highly recommend the house special chow mein.

Ordered pancake rolls on the way home from town, they were still cold in the middle. Went back for a refund. It used to be a good takeaway a few years ago; such a shame.

Good food. Delivery sometimes a bit dodgy, but only rarely. We only ever buy from here. :)

Always good food and Delivery always as stated

Always good food and Delivery always as stated

Always good food and Delivery always as stated

Forgot some of order and parts of meal were cold

Forgot some of order and parts of meal were cold

Tasty food, really fast delivery, would definitely use them again.

Food was absolutely stunning as usual just a shame they can't seem to improve on delivery time

Food was absolutely stunning as usual just a shame they can't seem to improve on delivery time

Tasty food, really fast delivery, would definitely use them again.

Good food. Delivery sometimes a bit dodgy, but only rarely. We only ever buy from here. :)

Lied about delivery areas leaving me to either pay £6(!!!?) delivery or cancel. I cancelled but they didnt and havent refunded me

Lied about delivery areas leaving me to either pay £6(!!!?) delivery or cancel. I cancelled but they didnt and havent refunded me

Chinese takeaway for 4. Good value for all of us. Food was hot and arrived before they said it would. Large portion sizes with enough food for another dinner for 2 the following evening.

Great food, but unfortunately was at least 20 mins later than delivery time quoted.

Great food and very quick delivery

Great food and very quick delivery

Great food, but unfortunately was at least 20 mins later than delivery time quoted.

Most delicious Chinese I have eaten in a long time!!

Most delicious Chinese I have eaten in a long time!!

Delivered at time requested, not time stated on webpage. Got free prawn crackers with order, but it didn't say that was on offer so I'd already ordered some anyway

Delivered at time requested, not time stated on webpage. Got free prawn crackers with order, but it didn't say that was on offer so I'd already ordered some anyway

Quick delivery Perfect food Could do with a lot more BBQ sauce on the 1 person meal deal will order extra next time

Quick delivery Perfect food Could do with a lot more BBQ sauce on the 1 person meal deal will order extra next time

Lovely meal, ordered on a Saturday night so expected a long wait but food arrived within the hour and by the time given, food was hot and delicious. Would use again.

We visit here about once every couple of months for a takeaway. The food is always promptly cooked and there is always plenty for a family of four, even when we order a set meal for two with just one extra dish. The counter service is good and the bloke that is often on is chatty and friendly. My son is friends with the son of the owner and it's his new favourite takeaway! Recommended!

Lovely meal, ordered on a Saturday night so expected a long wait but food arrived within the hour and by the time given, food was hot and delicious. Would use again.

Food was lovely and delivery very fast, only wish it was what we ordered !

Food was lovely and delivery very fast, only wish it was what we ordered !

Very fast delivery, half hour before delivery time stated. Food was hot and absolutely stunning. Would definitely recommend anytime

Very fast delivery, half hour before delivery time stated. Food was hot and absolutely stunning. Would definitely recommend anytime

We love food from here delivery was prompt and food is delightful. Definitely ordering again

Good service and excellent food. Good value for money. Only Chinese I will use. I would recommend this Takeaway. By

We love food from here delivery was prompt and food is delightful. Definitely ordering again

Terrible take away, chow main tasted awful and hardly any duck. Even the freebies, the prawn crackers and the free drink didn't arrive with the meal. Disappointed and hungry after spending £18

Best Chinese food in st neots. Piping hot and delicious as always. Thank you lotus house

Best Chinese food in st neots. Piping hot and delicious as always. Thank you lotus house

No flavour and stodgy texture (chicken chow mein)

No flavour and stodgy texture (chicken chow mein)

Fantastic food and friendly, fast delivery. Thank you ☺

The wonton soup was fantastic. But I asked that there not be any garlic and the vegetables were covered in it. I couldn't eat the duck as it dunt taste fresh enough. It's always much better food that it was tonight so I will order again.

The wonton soup was fantastic. But I asked that there not be any garlic and the vegetables were covered in it. I couldn't eat the duck as it dunt taste fresh enough. It's always much better food that it was tonight so I will order again.

Hello. This is about my order today (not this actual order). Food as always is lovely, that's why I keep on coming back and having the same dish. However the delivery driver was really quite rude to me because she couldn't get through to me on the phone to get into my flat. I saw a number flash up on my phone and pressed answer but missed it and called her that second. She then claimed it cost her £3 to call me and she missed out on 6 other deliveries because of me. Then tried to give me less change and continued to moan about not being able to get through to me. She also didn't give me my drink that I ordered and paid for. I do hope that my next delivery will be with the lovely and friendly delivery driver guy from the two previous times. He had no issues with getting in touch with me and finding the flat.

Great all round, never disappoints :)

Great all round, never disappoints :)

Lovely food and great service, thank you

Arrived over an hour and 15 minutes after I ordered, 25 minutes later than estimated delivery time. When I called to ask about the delivery, staff could not access the Just Eat system to check on my order or give me any further information. Food lukewarm on delivery. Quality just ok, certainly not great. Won't order again

For the price food wasn't very nice at all. I wouldn't order again from Lotus House!

Lovely food and great service, thank you

Arrived over an hour and 15 minutes after I ordered, 25 minutes later than estimated delivery time. When I called to ask about the delivery, staff could not access the Just Eat system to check on my order or give me any further information. Food lukewarm on delivery. Quality just ok, certainly not great. Won't order again

My delivery was rearranged for 25 minutes later than originally quoted, so that made it 8.30. At 8.40, I called the takeaway (which is 2 minutes round the corner) and was told it was on the way. Another 15 minutes pass, I call again. Phone is engaged. Another 5 minutes pass. The food is now an hour later than originally quoted. Finally a knock at the door and my cold and soggy food is delivered at last

Never seen or tasted chicken like that hope I never will again

For the price food wasn't very nice at all. I wouldn't order again from Lotus House!

My delivery was rearranged for 25 minutes later than originally quoted, so that made it 8.30. At 8.40, I called the takeaway (which is 2 minutes round the corner) and was told it was on the way. Another 15 minutes pass, I call again. Phone is engaged. Another 5 minutes pass. The food is now an hour later than originally quoted. Finally a knock at the door and my cold and soggy food is delivered at last

Never seen or tasted chicken like that hope I never will again

Really lovely freshly made food it tasted delicious and very hot too!! Had 20 minutes added on to my delivery time by the restaurant but it actually came about 5 minutes later that's all it was great definitely use again and big portion sizes!!

Food was okay. not to the standard use to when ordering. chicken balls were burnt and tough.

Food was okay. not to the standard use to when ordering. chicken balls were burnt and tough.

Really lovely freshly made food it tasted delicious and very hot too!! Had 20 minutes added on to my delivery time by the restaurant but it actually came about 5 minutes later that's all it was great definitely use again and big portion sizes!!

Very good. Chicken balls kind of overdone but the rest was brilliant.

Very good. Chicken balls kind of overdone but the rest was brilliant.

This was the worst Chinese i have ever had. Everything was soggy. The service over the phone also was horrific. I did get a refund after 20 minutes of arguing.

This was the worst Chinese i have ever had. Everything was soggy. The service over the phone also was horrific. I did get a refund after 20 minutes of arguing.

Food was good but a 18:40 delivery turned up at 18:55 with no apologie when I called to chase or delivered.

They moved the delivery time out by 10 minutes but then didn't deliver until 25mins after that. The order was showing it had been delivered some time before they turned up. Food was ok and warm enough.

They moved the delivery time out by 10 minutes but then didn't deliver until 25mins after that. The order was showing it had been delivered some time before they turned up. Food was ok and warm enough.

Thank you it was very nice and tasty

Thank you it was very nice and tasty

Driver a bit narky. Some nice nosh though.

Food arrived an hour early, had to send it away, then was delivered 20 minutes late, not sure if it was reheated or not as shredded chicken was rubbery

Driver a bit narky. Some nice nosh though.

Food arrived an hour early, had to send it away, then was delivered 20 minutes late, not sure if it was reheated or not as shredded chicken was rubbery

Meal turned up 30 mins and a phone call after confirmed delivery time. 3 hungry and tired children waiting not impressed.

Meal turned up 30 mins and a phone call after confirmed delivery time. 3 hungry and tired children waiting not impressed.

Arrived late, missing items and the restaurant closed early and avoided calls from just eat afterwards.

they didnt update time on here and it was 90 minutes late!! I called when 30 mins late and still hadn't left the restaurant.. love the food here but they really need to get to grips with delivery time. it has put me off using again.

Food arrived 35mins earlier than requested. It was very lucky that I was at home, come on guys, you can do better than that!

they didnt update time on here and it was 90 minutes late!! I called when 30 mins late and still hadn't left the restaurant.. love the food here but they really need to get to grips with delivery time. it has put me off using again.

Terrible. Despite ordering two hours in advance, the food delivery time was pushed back by 15 minutes. The food then NEVER ARRIVED. Tried calling the restaraunt - multiple times - never pick up. DO NOT ORDER FROM THESE CROOKS.

Terrible. Despite ordering two hours in advance, the food delivery time was pushed back by 15 minutes. The food then NEVER ARRIVED. Tried calling the restaraunt - multiple times - never pick up. DO NOT ORDER FROM THESE CROOKS.

An hour after the scheduled delivery time our order had not arrived. I called and they said it was being cooked. I asked for a discount but they only offered a very small one, despite the severe lateness. We cancelled the order.

An hour after the scheduled delivery time our order had not arrived. I called and they said it was being cooked. I asked for a discount but they only offered a very small one, despite the severe lateness. We cancelled the order.

Hot, tasty, arrived spot on time. Absolutely delicious, good size portions & excellent value for money.

Hot, tasty, arrived spot on time. Absolutely delicious, good size portions & excellent value for money.

Arrived piping hot within 15 minutes of ordering at peak time on a Friday night. Delicious, no complaints whatsoever

Food was average, a bit tasteless and bland really which surprised me as it is usually very good. Quick delivery well within the quoted time, delivery driver very polite and friendly

Food was average, a bit tasteless and bland really which surprised me as it is usually very good. Quick delivery well within the quoted time, delivery driver very polite and friendly

Really great meal delivered well within the timescale given. Food was piping hot and up to the usual high standards of the Lotus House. I look forward to ordering again in the near future. Many thanks.

Really great meal delivered well within the timescale given. Food was piping hot and up to the usual high standards of the Lotus House. I look forward to ordering again in the near future. Many thanks.