The Grand, Southport in Sefton

Very disappointed with the Sunday roast today. Last time we visited earlier in the year we had the most amazing Sunday meal but today the meat was fatty, grisly and only luke warm. The service was slow and when we went to pay I saw the chef handling bits of cut meat under a heater with his hands. For the extortionate price you pay for a Sunday lunch it was absolutely not worth it. They gave us a discount on account of us being so unhappy with our meal but it still came to £44 for two drinks and two virtually uneaten meals. Not again

The food is very creative and delicious, the portion is worth for money value, had amazing time with my friends, 10 of us that night, everyone has enjoyed the food, especially Edward, his service is 5 stars, really nice guys, helping from taking photos to every details, very good employee to have.

Beautiful place, with great Gatsby vibes. Nice food, not much of a choice tho. Nice service, the only thing, it would be nice if they got life music more often, i think it's what a lot of people expect when centre of the place is a piano! I highly recommend to sit down in the evening with few friends, and nice drinks

Had an AMAZING visit to The Sky Bar last night to enjoy the fireworks with my family and friends. The advertisement of Best View in Southport was not wrong i could not believe how well we could see southport. When we walked in we were greeted by Liv, she was exceptional throughout night. From giving us blankets to keep us warm to providing brilliant service with our food and drink orders!! The two gents serving us were also great and the hot chocolate was amazing. We will be back.

10/10 Excellent food, service, atmosphere. Lovely place to eat and drink inside and outside on a sunny day, highly recommended.

Beautiful restaurant with good choice of top quality food and drink at reasonable prices. Efficient and friendly service from Heather, Lucy and the Red headed maitre d'. Lovely ambience, greatly enhanced by the excellent piano man. Would certainly recommend.

This review is on behalf of my Mum and Dad......we went for afternoon tea, it was our first visit to The Grand and we were warmly greeted by a really lovely lady called Davia. She was extremely helpful and efficient and attended to us throughout the time we were there. The afternoon tea was delicious and we thoroughly enjoyed it but the experience was completed by this attentive and friendly young lady. Thank you Daiva!! Margaret and John

Visited Chloe's Bar at the Grand Brasserie in Southport on a sunny Saturday night. The venue is superb with lots of atmosphere and a good crowd. Excellent live singer and the service from Heather was super. Heather is so enthusiastic and friendly, looked after us and told us all about the new Harrys Bar and the soon to open Skybar. It was a great night and we will definitely be back to visit the Skybar once it's opened.

Excellent service, food was amazing. We had a pate and crab salad as a starter both were very tasty, for main course we had fillet stake and halibut, both was very delicious and well presented. Ed & Lucy were amazing Thank you 🤩

Mum and I visited The Grand yesterday for afternoon tea as a late Mother's Day celebration. What a wonderful experience! The food was scrumptious. We could not fault the service which was exemplary, solely down to the lovely Michael who looked after us so well. His customer service skills were exceptional. Friendly, professional and welcoming. I can't thank him enough for making my Mum's visit so memorable.

Excellent!! From the moment I emailed to book for an afternoon tea for my daughter’s hen party I received five star service . Grace was absolutely amazing making sure that all our needs were catered for ( despite me having to change things several times !🥴) On the day , the service , food and attention to detail were second to none . Everything went smoothly and we had a lovely afternoon. Thank you to all the amazing staff !👏👏👏👏

We took my sister in law here for afternoon tea for her birthday today We all agreed that it was one off the best we had had ,the was so much there we had to bring some home . We where served by Michael he was very appreciative to are needs and was always smiling . Will definitely be going back as the was a lovely feel to the place ,

Our first visit to The Grand for Afternoon tea, taking my sister for her birthday. Michael served us and it was one of the best experiences that we have had. Making it a memorable birthday for my sister. Would highly recommend.

We came as a family for mother's day. From start to finish it was great. Our server Liv was so attentive. Nothing was too much trouble. The atmosphere was great. Cocktails amazing! Definitely be back...as always.

Absolutely brilliant atmosphere and excellent service. Place is just class. Not sure there’s anything else quite like it in the North West. Absolutely would recommend. We were served by Cobie and Grace who looked after us brilliantly. Thanks very much.

Really nice venue, grand as the name suggests. Lovely. However, when we sat down they didn't give us any food menus. When we asked, we got given one menu for the table to share in a plastic stand, which didn't match the 'grand' vibe. The menu was also different as the one linked on the online booking page. No vegan or vegetarian food. They had a halloumi wrap, but it came with pesto, making it not vegetarian. They also had no wraps, so it was pitta instead. Would think in 2024 a restaurant would have at least one decent veggie option. Service was very good and friendly, but slow. We asked for a dessert menu, but no one ever came to take our order, so we just paid at the bar and left.

Thoroughly enjoyed afternoon tea, a great variety with really fresh sandwiches. Staff were very attentive, especially Grace but there seemed to be quite a delay in between requests even though the restaurant seemed to be sufficiently staffed. It’s also strange that so many people can walk by the serving station not staffed with so much food waiting to be collected and served?

Beautiful setting and exceptional bottomless brunch experience. We were served by Grace who ensured our glasses were kept full. The food was freshly prepared to order and was delicious. Grace was brilliant she was so friendly and attentive. I would highly recommend this bar/restaurant for bottomless brunch.

Ideal for a birthday celebration, get together , we went to celebrate friends birthday we had afternoon tea ,and it didn't disappoint , from the moment we stepped in we were greeted with a friendly smile shown to a table in the drinks area while awaiting other friends to arrive, then shown to our table for the afternoon , what a lovely room, everything was amazing , the food was fresh and very appetizing, the glass of bubbly went down well, the waiter who brought our drinks was exceptional (sorry I didn't get his name ) and the lovely lady who brought our food was so attentive , The whole experience was excellent would highly recommend

Didn't bother initially when this place opened, as wasn't getting great reviews for food or service. Decided to try 2 course lunch today, and so glad we did. Ended up dining from the A La Carte, food was excellent, as was the service. The setting itself is stunning. Opulent, luxurious and a real chilled vibe. I'd been here years ago when it was a casino and they've decorated in keeping with the buildings history. We were served by Coby, who was the perfect server, attentive without being too much, friendly yet professional . He was happy to give recommendations when asked as well Tibu the manager shared the service with Coby, didn't hold back from doing whatever needed doing, rather than letting his staff do it all. We drank cocktails, a bottle of Prosecco, a fair few Grey Goose and had a 3 course meal each for £160, which was worth it to us. Drunk & full. Who could ask for more ?! Also NO service charge on the bill, I prefer to add my own tip, so am happy when it's not forced upon me.

Very nice food and staff were very accommodation. We had lots of different staff members serving us so I think that got a little confusing with drinks. All round very nice ☺️ shall definitely be returning.

Visited today with the family to celebrate Mother’s Day a week early as away next week. Atmosphere and ambiance were excellent but it went downhill from there, service was adequate but food was mediocre at best and cold, having to ask for condiments and no mention of water to accompany the wine, meal etc. Definitely won’t be rushing back for food. Very disappointed.

Absolutely fantastic, food was out of this world. Stunning bar and restaurant, fantastic service. 5*. Best pasta and steak we have ever had. Will definitely be back.

Lovely food, lovely service and a couple of cocktails. The food was super and service was with a smile, we will very happily return.

What an amazing experience! As soon as you step inside you are transported back in time. Stunning decor, comfortable seating and the perfect, subtle background music. The customer service here is impeccable. All staff know exactly how to look after their patrons. Special shout out...

Lovely setting, great service and staff, really enjoyed the food … a real bonus to have such an excellent venue in Southport

Great atmosphere and service, lovely food! Server was attentive, and food was beautifully presented and delicious. Thank you!

Staff attentive and knowledgeable. Excellent communication skills and communication to a superlative standard. The ambience is especially conducive to a wholesome atmosphere thus making for a very engaging experience all round.

Lunch Menu, 'Pub food' nothing special . . . tastefully furnished. These venues purposefully have to seat clientele against the windows in order to attract more custom, boring!

Great Sunday lunch in a lovely art-deco inspired brasserie. Grace and Emma delivered a smooth and well-timed service and the food was fresh and perfectly cooked. The hint of mustard in the cauliflower cheese was genius!

Another great experience at The Grand.. we laughed the night away.. high standards and warm welcome greet you from the minute you walk into the place. The staff are attentive and the settings in both the lounge bar and the function room set the perfect...

My friend and I have visited for either the Bottomless Brunch or, more recently a selection of small plates and wine on numerous occasions. Main reason for change is that we arrive at 1pm and usually only leave around 6/7pm … so the 90 min...

What a fabulous place to have cocktails and something to eat! The decor is amazing and feels upmarket. The staff are so helpful and friendly and the jazz festival was superb! We had tapas style food in the bar and this was perfect. The lounge...

I have attended several events at the Grand Hotel and have never been disappointed. The decor is amazing and always has a good atmosphere. The staff are smart efficient and friendly and of course always serve a good pint (of which there is plenty to...

Went for afternoon tea for my mums 70th Birthday. Having read the reviews on trip advisor we were really looking forward to going. The food was not up to standard unfortunately. The scones were burnt. The sandwiches had to be returned as we weren't given...

really lovely restaurant in a lovely environment staff really great friendly and proffesional set menu very reasonably price and food good

We had a lovely time at The Grand. Our waiters Cobie and Dan were so lovely, very attentive and kind. Delicious food, drinks and great service. Would absolutely recommend!!

Went for our anniversary meal , fabulous place , food top quality and staff were so professional,friendly and attentive nothing too much trouble , a great team and a great place for that special occasion.

Attended the festival last weekend. Amazing venue, good facilities, very classy. The Grand staff worked hard and were always happy to help. Great lineup of artists with top class music. Looking forward to next year.

Visited The Grand on Saturday to watch the Jazz festival. Fabulous place with great food and cocktails. The staff were so friendly and attentive. This is our second visit in 12 months and we will definitely be back.

Was here for the annual Southport Jazz Festival (1st weekend February each year). Great venue,great acts, very well run and lovely staff made it a wonderful weekend. Will definitely be back there again soon, and of course in February next year. Thanks to everyone involved...

Just back from a full weekend listening to live music at Southport Jazz Festival. The staff at this venue are superb, they couldn’t be friendlier, always offering table service. We ate and drank for all 3 days, coffees and drinks. All great and served with...

We visited this venue for the Southport Jazz Festival opening night. Its was fabulous. The show was excellently put together and the lineup was exceptional. Will consider a weekend pass next time looking at what was to come for next few days ☺️🎼🎵🎙🎺🎷🎻🎸🎹 The decor...

We attended a very busy black tie dinner, the room was packed, but the food was amazing, and served to everyone at the table at the same time. The staff were all so friendly and welcoming, and helped to make the night as wonderful as...

Again an unbelievable function and we all throughly enjoyed it the staff and service not to mention the food was amazing we even took the kids back for afternoon tea. Amazing place

The hotel is really beautiful and the staff are amazing! We had the best evening with gorgeous food, and nothing was too much trouble. Can’t wait to go back! ❤️

Fantastic venue with attentive staff. Food was fantastic. A 5 star venue with 5 star staff and food! Would 100% recommend a visit!

Had a fabulous night here! The decor is gorgeous, food is lovely and the staff here are amazing, very friendly and professional. Great place to go for food, drinks or both!

Amazing night at the Grand , cannot praise the staff enough they did an amazing job. Extremely efficient every one of them

Fabulous Saturday evening at this beautiful venue. Decor, atmosphere and welcoming team of staff make this a go to place! Many thanks

Absolutely amazing food and service and fabulous venue for the party we were attending and Had goats cheese to start and chicken main and trio of desserts which were to die for Thank you to all the staff that worked tirelessly to look after us...

We had an amazing dinner experience with Grand. We were served very kindly by Trinity who was so charming and kind. We will be glad to visit again.

What a fantastic venue, with brilliant staff, excellent drink choices and the food was stunning! Thank you to everyone The Grand x

Went to the ICU steps fund raiser on Saturday and had the most amazing night! The place is outstanding and the staff there were absolutely brilliant. Couldn’t do enough for you and were so polite. The night was a huge success for a great cause,...

We visited The Grand for a private function during the evening in the Princess Grace Suite but we ate in Chloe's Brasserie for lunch. Both venues are fantastic and the staff were so attentive. Delicious food and nothing was too much trouble. As a bonus...

I attended Andrews birthday party and ICU steps event, just wanted to say how professional and absolutely fantastic the staff were, they are a special team that's for sure, I'll definitely be visiting on a more regular basis, keep up the good work.

Had an amazing Evening at the charity Event for the NHS Steps organized by Andrew Mikhail. Excellent Entertainment - much fun had by all. Good food - served by a team of very organised staff- worked like clockwork. The Grace Suite is a beautiful function...

It was a 50 th birthday we had food and entertainment .We had a fantastic night it was 5 star from start to finish , We will definitely be going back

Stunning hotel. Attended for a Gala Dinner with friends. The food and service was amazing. Great entertainment and one of the best expresso martinis 🍸. Will definitely be returning

Wow, what an amazing place in Southport, bloody lovely food and drinks, staffs attention to detail and service was flawless, loved being there and will be back that’s for sure, had the grand burger and my wife has the hummus , delicious 😋 relaxed atmosphere...

Came for an event over the weekend. What an amazing experience. The decor is incredible, staff extremely attentive and the food and cocktails were out of this world. Thank you

Amazing venue with an incredible atmosphere. Have been many times and enjoyed it every time! Saturday was a private function and as always we were well looked after. The food was fantastic, well presented and extremely delicious, my favourite was the trio of desserts. The...

We visited The Grand on Saturday night. Excellent service, amazing place and gorgeous food. Will most definitely be back.

We had a fantastic evening at ICU Steps benefit, and was the most wonderful setting for a brilliant caurse. The Staff were fantastic and nothing was too much trouble. I would’ve expected it to be very expensive because of the decor and surroundings, but the...

We went to an event and it was amazing. Great music, food, drinks and entertainment. The staff were all very friendly too.

Having paid £65 each per ticket for these exclusive relatively expensive tickets for a post family Christmas treat for four adults for this special Blues Band Decades event, We were horrified to discover just how disorganised everything was even to begin with, as on arrival...

We came here for a music through the Decades Event with my elderly parents ( our Christmas gift to them both) only to find ourselves added on to a very overcrowded table full of strangers, and what can only be classed as terribly loud sub-standard...

Totally the best place to go for a great night out. Service, entertainment, value and if you stay the last bled hotels are out of this world for the price

Absolutely brilliant New Year's Eve party. Great value for money, The Grand is the best venue in Southport and a much needed "posh" night out. food great service superb, cabaret marvellous, crowd friendly and happy.

Highly recommend the restaurant, we also received a discount as we were staying at the hotel. Quality food, quality service and relaxed atmosphere.

Amazing dinner and fantastic host Michael. Will definitely be returning. Lovely atmosphere and beautiful drinks!!!

We got serviced by Michael who was friendly approachable funny but not in a creepy way and the food was absolutely amazing!

I come in the Grand everyday for a flat white. The staff are excellent and super friendly always willing to have a chat. Theo, Grace & Kelsie are very smiley and always very pleasant to talk. The Grand is a lovely place even to just...

Had a wonderful afternoon/early evening at The Grand for afternoon tea with fizz. From the moment we arrived, we were taken care of by the lovely friendly staff, who made sure that our experience left us feeling special. Grace introduced herself and, in spite of...

Went to The Grand for my friends 40th. We had the roast dinner which was absolutely delicious. Service was fabulous, all staff very friendly. Great selection of wine. Treated my friend to a cocktail for her birthday and she said it was the best she’s...

Highly recommended. That was very special experience. Unbelievable atmosphere and service. Such a lovely, well designed menu, place full of special energy. Particuarly enjoyed my vodka, with little garnishes. Staff very attentive.

Opulence, that's the feel of this fabulous venue. We were visiting Southport for my partners Birthday and decided to visit. The experience was magical. The Grand certainly lives up to its name. On arrival by taxi , Lord Street avenue of glitteringly lit trees complimented...

Very stylish setting. Pre-booked afternoon tea. Good selection of sandwiches and the cakes were delicious. Scones very tasty. We were served by Cobie who was very friendly. Would recommend.

Fabulous Sunday lunch and a big shout out to Grace who was attentive, amusing and utterly professional.

Very well looked after by Grace, lovely settings and great food and wine selection. Look forward to returning very soon

The Grand has the welcome and the atmosphere. And the food is stunning. Not sure there’s anything more I can add 🤷🏼‍♂️

The food was AMAZING, can't fault it, the staff were friendly, professional and made us feel comfortable during our stay, very tentative to the customers needs, will be returning, many thanks to Grace and Tibu

Food was amazing as always. The truffle Parmesan fries were delicious. Salmon tartare was very tasty Service impeccable

We came for festive afternoon tea for my mums birthday and it was a very tasty and lovely experience, right from the very warm and friendly welcome we received as we arrived, everything was truly wonderful, the atmosphere was amazing, fabulous pianist played throughout the...

Great service , great food . Grace was especially attentive. The food was very tasty and well presented

Came for a wedding dinner. Everything was outstanding from food to service couldn’t fault a thing! Grace, Erika, Tibu and the Team are amazing. Definitely recommend.

Visited for a wedding, fantastic venue with great atmosphere, lovely staff and delicious food! Highly recommend for any events or special occasion

Fantastic service, food was perfect, fantastic venue for events and a great atmosphere! Highly recommend

beautiful venue and wonderful service!! everyone was absolutely lovely, the food was wonderful and we all had a fantastic time!!

Attended this venue for a wedding and I can honestly say it was the best food i have ever had at a wedding. The staff were amazing very prompt and attention to detail was fantastic. The food was exceptional, served at the right time and...

Visited Sunday after we checked out of The Bold Hotel as the receptionist told us it was good. We managed to get a table for the family. Little did we know they’re would be someone playing the grand piano in there. It was beautiful, I...

Christmas Day lunch was OUTSTANDING.. canapés yum, table setting beautiful food PERFECT, staff GREAT.. atmosphere FAB!!! Pianist on form made it all the more enjoyable. booking again next Christmas Day.. my friend from Saudi Arabia staying with us over Christmas said it was her best...

A very 'grand' setting indeed with more attention to appearance than contentof food and menu. If you prefer miniscule portions for exorbitant prices then this is your go - to place. Prawn cocktail consists of 5, yes 5!! rubbery prawns a tablespoon of Marie Rose...

Fantastic venue hosting my event "The 57th Reunion Ball". They accommodated more than 400 guests over both levels. The Restaurant, Bars and Function room are stunning. The food was incredible and the staff and management could not do enough to accommodate all our needs. Incredible...

Christmas Day 2023 in the Princess Grace suite. Whilst staff were very friendly and helpful once asked, the Service wasnt proactive, nor slick. Room lacked any real festivity apart from a poorly decorated tree. This was such a difference to downstairs which was decorated beautifully...

One of best afternoon teas I’ve had for a long time. Great surroundings and very attentive service. Good variety of elements in the tea and all delicious.

We went to the grand on Christmas Day 2023, we enjoyed a lovely meal and great entertainment from Dave Broe, he had people joining in singing. It was the first Time in 44 years we hadn’t cooked Christmas dinner, and it was so enjoyable. Tables...

Went for Christmas lunch today in the grace kelly suite with Dave broe singing Couldn’t fault anything Food excellent Staff excellent couldn’t do enough to please Organisation excellent Singer was great got everyone singing along Thoroughly enjoyable day highly recommend the grand Southport

Very pleasant first visit to the grand, Service very professional, afternoon tea excellent, food fresh and home made. Grace was very warm and friendly. Did get a little noisey once there were more people in there. Nice that we got to hear the piano player.

Have visited a few times and it’s Absolutely amazing, brilliant staff, amazing atmosphere full with live music, it’s never a dull moment. Came in with some family for a birthday night out, all having cocktails, pornstar, strawberry daiquiri, old fashioned and they were delicious!! Prices are reasonable. Ended up ordering a few of the strawberry daiquiris because they were so delicious, so would definitely give them a go if you love your fruity drinks! Music was beautiful, we were in Chloe’s bar I believe, a lovely gentleman was playing piano with some jazz music, was really fitting with the 1930s art deco atmosphere, and it was lovely seeing the staff so well dressed too !very charming , all so lovely and polite and It overall compliments the place, fast paced and nothing was a hassle. Would recommend the grand to anybody visiting Southport or just for some entertainment. There’s entertainment on most nights from singers , bands , and much more. Thank you for a lovely visit:)