The Good Earth in Kensington and Chelsea

I recently dined at The Good Earth Chinese restaurant at knightsbridge, and while I was initially impressed with the quality of the food, my experience took a disappointing turn. The mains were good, and we were looking forward to finishing off our meal with the banana toffee dessert. However, when we received the dish, we found a hair in the fried banana. When we brought this to the attention of the manager, he simply said he would talk to the kitchen and offered an apology. To my surprise, he didn't offer to refund the dessert or replace the dish. Given that we spent £100 on two mains, one starter, and dessert, I expected a higher level of service, especially from a high-end restaurant. This lack of responsiveness to a serious issue left me very disappointed. I won’t be returning, as I believe customer service should match the quality of the food.

Delicious food, very friendly staff.

We spontaneously asked for space for three. The lady first looked us up and down, which I didn't think was correct... The rest was very good ☺️

Really brilliant date night at Good Earth. The set menu for two was super tasty and good portions, we left very full!

My review is specifically from The Good Earth on Deliveroo. I ordered delivery and it is very clear that what came was vacuum sealed, frozen and then reheated. I'm so disgusted and it's clearly not the same food as the restaurant. Unsure if it even actually came from the restaurant or a random other location. However it had the Good Earth branding, which is a big concern.

Everything was very good and delicious, excellent environment and very attentive service

Extensive menu, authentic high end Chinese food, very good flavours, not overwhelming msg flavours. Staff could be more friendly, especially the Maître D’. Nice family vibe, very easy-going atmosphere. Perfect for family gathering or even casual date. Highly recommend the fried rice, starters’ platter, dim sum and the lobster.

Being a foodie and a lover of Chinese food, in a nutshell, this is the best Chinese restaurant I've ever visited. The staff are professional and attentive, the ingredients are fresh, and the food is so tasty. The ambience is excellent, and the cleaniness is top marks. I strongly recommend the Wonton soup, seaweed, and chicken in black bean sauce with egg fried rice. Eating is an extremely enjoyable experience. Well done to all the staff for making my experience a memorable one.

I avoid Chinese food as there are so many poor restaurants. I make an exception for The Good Earth. Having been there on multiple occasions, rest assured the food is consistently good. Love everything about this place from the decor, the staff and the food. You can’t go too wrong with this one!

Everything we tried was delicious. The staff was very attentive and caring. I'm definitely thinking of going again.

Always the best Chinese. Take all our friends from all over the world and they all love it

I love Good Earth, great food, lovely people and I love the Dim Sum Thankyou

We had a wonderful time and fantastic food as always

Our go-to Chinese restaurant for family get-togethers. The food and service is always excellent.

Had takeaway this place used to be good gone down hill such a shame

Fabulous food and service, really enjoyed the set menu. The restaurant was very noisy, there were children screaming and running around that completely spoiled the ambience

Return to my favourite Chinese for the New Year….However, no festivities, no new decorations and no special menu. This did not matter as we were here for the food but alas (and this is the second time now) we were disappointed. We ordered classic staples (Chicken Chowmein, Prawn Toast) did not hit the mark. The food was strangely lacking in depth and flavour.

As always the food was delicious and the service impeccable.

Consistently high standard for many years. The best Chinese around

Great food! Dry shredded beef is the best!!

The food here is superb and consistent we come a lot and its always first class As is the service from staff Fabulous restaurant Victor Fox

Lovely place to enjoy with family and friends. Hospitality is great and the food is lovely.

The location is good, however the food was tasteless, duck very dry and noodle and rice dishes were just bad. Disappointed, also staff Fung who took our order wasn’t friendly at all. There are good places with food

Our favorite Chinese restaurant in London. We always have dinner before any show at the RAH.

Me topé con este lugar mientras caminaba y como comensal sin gluten ahora he encontrado mi restaurante chino favorito. , personal amable y genuino. Me aseguré de que todo era dietéticamente seguro y la comida era fresca y excelente. La olla de filete de cocodrilo era brillante

It is a lovely Chinese restaurant we have visited for several years on New Year's Eve.

Wonderful. Not much more to say fantastic food, friendly staff best Chinese ever.

Excellent food and excellent value, will absolutely be back

Ate here twice in two days. Prawn Toast is some of the best I have ever had. Dim Sum is excellent. A great place to escape the madness of Knightsbridge.

Simple and Expensive Old fashion design Nothing special

Superb food and lovely attentive staff. The best Chinese Food in London

We love this restaurant every time we come to London we have to go there and we tell all our friends about it. The food is so delicious and the atmosphere wonderful

Very efficient service. Seating was a bit cramped but the food was, as usual, very good

Food and service very good, however very cold and disturbing with all takeout orders on first ground floor.

Very underwhelming. The beef and blackbean had no sauce. The rice was fine, the spring rolls weren't nice at all and tasted strange and the noodles with beansprouts had far too many beansprouts. Portions were okay size but the taste was average at best. I won't be returning.

We have been here a couple of times before. Always felt very welcomed. The food is fairly good – not the best but neither the worst. Service is always excellent. This time though we had reserved for the day after, we landed up today and fortunately were offered a table. Surprising that the booking shows no availability but for the first one and a half hour the entire basement seating was 75% vacant. We were given a table in one of the alcove, which I’m sure is good for some people, but it was very claustrophobic so we requested for another table and we offered another one at the back end. When we requested for one in the middle we were told that tables had been booked on phone ‘ by ‘the table. This is the first time we have seen a restaurant where tables are booked by the table, not by number of people who are, attending. It seemed to us that the tables in the corner were for Asians or people who are Asian looking. The service though, was good, it was so rushed that by the time you were halfway through your first course your second course was on the table . Not a memorable experience in a restaurant which we like. The manager in the basement seating area was rather cold and non-cooperative. Incidentally, the bathrooms are very slippery and I had to report it because the old gentleman nearly fell down there.

Excelente comida y excelente personal. Nos encantó, perfecto. Hemos estado en Esher y a menudo conseguir una comida para llevar en Richmond, pero Knightsbridge era un corte por encima. Volveremos, gracias!

This is the third time we have been to your restaurant whilst visiting London. Each occasion has been lovely. Thank you.

Absolutely terrible. Filthy cultlery, food smelled of trash, and the waiter took over an hour to bring some rice and another 20 minutes for bottled water. Absolutely outrageous.

We had an excellent dinner last night - food was excellent we had the monk fish which I had not tried before. The service is outstanding - polite friendly and efficient . I iwll be back !

Was on the plus side of middle of the road CHINEESE eatery. It will do but could not recommend this to a friend. Prices seem high until food comes & all portions are double size & suitable for 2 persons. Ordered a slightly hot chicken dish which came very very strong even for guests that like a medium curry so beware.

The staff at the restaurant is very mean and not nice at all . I ordered online and they did not sent me the order and they was very mean when I tried to explain them saying is not their fault that the driver stole the order . And not giving us any money back!!!! Order being around £350 because we also ordered some drinks !

The best quality chinese food you will ever have Absolutely terrific

My favorite restaurant in London! 🥰 great food and super attentive service. Hopefully see you again soon!

Fuimos a Esher. Buena comida pero mal servicio. Había una gran familia china en una mesa adyacente y todo el personal los adulaba. Hice referencia a esto y mejoró, pero deben cuidar a todos por igual desde el principio. Odio gemir pero... Esperé 20 minutos por una cerveza Tiger. Estoy seguro de que hay un lugar mejor

Great restaurant for lunch and dim sum excellent food and quick

Lovely restaurant with such nice food! Initially I was here for the dimsum but their aubergine and prawns were sooo good👍🏻

Been visiting Good Earth every now and then during the past 35 yrs says it all 😊

One of the most delicious and delicious Chinese (Asian) restaurants in London. The food is delicious, delicious, delicious, more delicious than the other The menu is varied with an appetite that requires everything However, the staff helps you choose. *Requires advance reservation I came without a reservation for one person and they sat me at the bar, so I expect it's better that you make a private reservation if you're a group. You must try it, it is delicious Prices are high

Amazing food and charming staff. Perfect as usual!

Very underwhelming food... the egg fried rice we ordered was the most tasteless fried rice I've had in my life. Other dishes were also similarly mediocre. There are way better Chinese food in London and I struggled to understand the glowing reviews this restaurant received.

Tutto fantastico come sempre: atmosfera , menu e cortesia del personale

We had a set dinner. It was nice but the portions were too big. I recommend you take this into consideration when ordering.

The noodles were dry as hell and had 0 flavor. They weren't even salty.

Absolutely stunning food! Everything we tried was brilliant. To top it all off, the service was dam good too, prompt, to the point and courteous to go with it.

Delicious food and great service, as usual. Our favourite Chinese restaurant.

Good chinese food.. nice atmosphere

Even if you leave Hong Kong, you can still taste the authentic Hong Kong food. come to Good Earth

Thank you for your service 👍🏻 The food is delicious

Fixed menu very good. Has been consistent over the past 30 years.

Excellent food quality and taste. Service as also excellent.

Such a lovely setting close to Harrods KNIGHTSBRIDGE..... and such delicious food. Can recommend this restaurant....

Si quieres auténtica comida china entonces este es el lugar para visitar. Personal amable y eficiente con un servicio rápido. Empezamos con el pato crujiente, muy sabroso perfectamente triturado, pequeñas críticas, necesitaba un poco más de salsa. Principales de pollo agridulce y pollo chispeante en salsa de frijoles negros, lleno de sabor. Los fideos con brotes de frijoles particularmente buenos. Dale una oportunidad a este lugar, es nuestra cuarta visita, un poco nunca decepciona.

I visited for a business lunch and was warmly greeted by the friendly staff. The food was excellent, made with fresh, flavorful ingredients, and the ambiance was pleasant. I will definitely be looking for another opportunity to return and try more dishes! 👍🏼 👍🏼

Hello we have been loyal customers of the Good Erath for many years and always like it a lot. the food is still good but a few things have changed, normal i suppose, but still good. the service has never changed it has always been excellent and very courteous and still is very very good. this is the second time i write a reviews for this restaurant and I have to say my only concern as last time is the cost that has gone stratospheric it is TOO Expensive and there no incentive like a loyalty card for future visit discounts. we will still visit and eat at the Good Earth but not as often as we did in the past. thank you Georges & Marie Khachfe

Buena comida, excelentes bebidas (el mejor Mojito que he probado) y un servicio excelente. ¡Fue una delicia! Si estás en Londres y quieres buena comida china y un servicio maravilloso, entonces este es el lugar para ir.

Great food, service and drinks! Fabulous Chinese restaurant in the heart of London!

We had a fantastic meal there. Andy, who is one of the owners, looked after us and made some fantastic recommendations. Can't wait to go back.

Located 500m from Harrods, this beautiful Chinese restaurant is spread over 2 floors and offers non-stop service. Very clean and sumptuously decorated, with tables equipped with a central rotating glass top for sharing typical specialties of local cuisine. It is also possible to sit at the bar to have your meal. The prices are in line with the neighborhood, but the service and dishes are up to par. Good address!

Regular visitor to The Good Earth. Food is consistently good but slightly pricey.

Always wonderful. Food, staff and service tremendous.

Really average food. Very bad service. Not worth going.

Good food, service, location and ambience at reasonable prices for London.

The food was average at best. Perhaps it was one of the off days for the chef. Did not live up to its reviews…

Excellent experience- Always is an excellent experience at Good Earth!

Good service. Food was OK; have certainly had much better Chinese food in London. Didn’t really live up to the hype. Decor is tired.

Another great meal at the Good Earth Knightsbridge.

Dinner was excellent as always - as always look forward to and never disappointed

The service was great as always. But the duck we ordered was so dry and crunchy. Eating it wasn't enjoyable. aafter so many years of having the same interiors. I would love them to change the interiors.

Prompt service but food is average considering the price. Platting could be more refined. But many options of sizzling plates / clay pots which make a good experience.

The directory shows that they close at 10:30 but it has been 3 times i pass by and they tell me kitchen closed. Restaurant is run by employees who want to rush back home. Its summer and the sun is up until 10 and you cannot have dinner at 9

Food was average and salty! Spring rolls were dry. The rest of the food wasn't special. Expensive for what we ate.

🇨🇳🥡🥢A fantastic place with authentic Chinese cuisine. Most of the visitors were Chinese, and the entire staff was Chinese as well. The food is incredibly delicious. I tried the dim sum, which is only available during the week; it's not offered on weekends. 🥟The pork and shrimp dim sum were simply amazing. 🍲The Vietnamese-style soup, which resembles pho, is even better than pho. The meat is much tastier. 🥡🥢The service is excellent, and I really enjoyed it 😊🌝

It's a must-try for foodies who are looking for a refined take on Chinese cuisine. I just kept on ordering.

Great staff, great food. Can’t complain about anything. Very happily satisfied.

The service was excellent. The waiter team and a manager had a good team work. Everything was perfect.

One of the few Chinese Resataurants with really good Chinese food...and at the centre of London. Nice service and good atmosphere!

Excellent as always. Good food and friendly service….a long time favourite that’s hard to beat.

One of the best restaurants in London

Off from bus, saw the Chinese sign, nice restaurant, clean .fried rice in little cute wood bucket, they didn’t have wide noodles, only have yellow noodles. Dishes are small portion, but taste good .after done with food they sever the hot towel for clean hands, that very old way when I’m young in HK. Very good service,

Went here for dinner after visiting the Victoria and Albert museum and we all agreed it deserved more than 4.3 stars!! Service was stellar and food was elegant and incredible. Would highly recommend getting an appetizer or two, but leave room for the main courses as well!

Ballet, Swan Lake then Chinese, all good earth, doesn’t get any better

Fantastic food. Love this restaurant. Service is excellent.

This is some of the BEST Chinese it has been my pleasure to eat! Fresh and Delicious! Don't miss the chicken lettuce wrap & the sesame shrimp toast. Locations throughout London. Suggest you make a reservation.

Literally just dried rice noodles barely any chicken or prawns terrible years ago this restaurant was nice now it’s a disaster plus the price for this food on the menu it’s like £14 and we went there for lunch they charged £18.80 for this dish takeaway put it in a trash not edible

We normally eat at the Mill Hill branch of the Good Earth and visited Brompton Road as we were meeting friends. We were not disappointed as the staff were helpful and friendly and the food excellent.

Love this place. Go there when I can...

Amazing experience, the chinese foo was very good. The waiters wer friendly and welcoming. I will definitely come back as the as the atmosphere is very friendly.

Very good consistency in quality,service & value. Great food & the staff are always helpful & considerate.

Service was excellent. Food was delicious. Ordered Crispy Aromatic Duck and it was the best I ever had. All chicken dishes were very tasty.