The Golden Fleece in Brentwood

As a couple we were seated. We were told they were short staffed and was a short wait however they say this all the time and we normally get drinks and a salad bowl quite quickly which tides us over. This time however we still hadn't been personally acknowledged after 25 min, we just sat there, got eye contact a couple of times, smiled but nothing. By 30 min we just left and don't think we will go back The food is lovely, the staff are friendly but they are constantly understaffed and it's wrong for higher management to think it's okay. The staff look worn out and I really feel for them. This place used to be packed but people are avoiding it now. We have had a delivery before but the portion size was tiny.

Food was great and service was quick and friendly....... The pot holes in the carpark could use some attention. But other than that a great place for dinner.

Good service, friendly and attentive.

Really enjoyed the food and atmosphere and customer service. Andrea (not sure how to spell it) served us and did a very great job at making us feel welcome. Warm and friendly environment. Highly recommend!

Thank you Vikki for looking us so well for family lunch. Allergies and toddlers alike were taken care of, and food was demolished! Excellent service from a fabulous waitress.

Our waitress Vicky was very friendly. Nice meal

Amazing service from vicky, very friendly and kind! Will be back again

Had an lovely friendly server, Vicky. Made our evening at the golden fleece very enjoyable.

13 of us and everything was perfect. Brilliant food and service!

To begin this eventful night, we put our orders in at 6:50 and immediately went to the salad bar to get some food. To much shock, there was no pasta, barely any sweetcorn, no croutons at all and many more empty sections where there was supposed to be food. This limited the selection quite substantially and I was even more disappointed as I had planned to have pasta and sweetcorn before hand. After that, we waited until 7:45 until our mains started coming out (keep in mind it is a Monday night with many empty tables). Waiting over 50 minutes for our mains to come out had my expectations rather high, however I was once again disappointed by the lack of freshness of my plate. I had paid £19 for my meal, the chicken was almost cold and hard, the chips were very stale and the leaf garnish was wilted and unappetising. My friend had ordered the Ribeye steak medium rare and when it came out it was well done and extremely tough. He had also ordered peppercorn sauce on the side that was forgotten. Another problem was that our server took almost 10 minutes to bring out our drink glasses and the forgotten peppercorn sauce despite them not being busy at all, but I will say she was very polite and patient when solving our problems. Overall, I had quite a disappointing experience and would not advise people to come here. If you want to go to a Harvester I recommend any other one nearby, the Brentwood one is significantly underperforming and I will not be returning any time soon!

Three of us went to this restaurant on the14/4/25, and I have to say what a big mistake it was. The food was disgusting from start to finish. My mushroom starter was cold and the mushrooms were rubbery. My husbands chicken wings were overcooked. When our mains arrived after a long wait, were lukewarm. I had the half chicken with sweet potato fries and their so called signature gravy (which was tasteless). Husband had the ribs, which were of poor quality. Our relative had the chicken burger. As for our drinks, the tea and coffee were again lukewarm and my Elderflower cordial with sida water was missing the cordial. I have never been so disgusted by the quality of the good in a restaurant. As for the staff, two of the waitresses were polite enough, however, when I made a comment about my starter to another waitress, all I got was a huff from her and she left with our plates. We will certainly not go there again, and I would not recommend this restaurant.

There was only one server, the starters were undercooked and sat in a bowl of oil. I was then passed a hot plate, which burnt my hand. The only upside was the staff member was polite.

The waitress Ellie was lovely however there wasn't enough staff and we waited ages to even order, then even longer for our food to actually come. It was all really underwhelming and just kinda gross. The steak pictured is apparently medium rare. Don't go x

went with a large group of people. i work in hospitality try myself so i understand that not everything will go perfectly, and they seemed pretty low on floor waiters so i understand that the service may not be quick the main problem was the food- it’s not exactly cheap and it was clear that most of it had been sitting under a heat lamp for a considerable amount of time. the wait was 40 mins which is understandable for a table of 8, but the fact that the food was lacking was disappointing. my sweet potato fries were good but the tacos were not good, just limp mini wraps with hardly filling my friend ordered a medium rare steak and what came back was long past well done the atmosphere was peaceful as it was a monday

So this review comes as a M&B worker myself. Having forgotten it is half term I walked into the restaurant requesting a table of 4. The ‘gentleman’ at the host point was far from being a gentleman, he was very dismissive and rushed me away. I have been to many of our sites and the treatment at this one was appalling to say the least. I will definitely not be returning.

Nice place the service was great food is average tbf .... cleaning of the plates and glasses was fair

Very busy as expected on a mothers day but the team of waitresses were doing a great job under the circumstances. The atmosphere was to be expected as well with all that going on. The food was kind of on par for a Harvester, not so much food for what you pay and not really the best cuts. The rack of ribs was more half a rack, steak skewers only had 3 pieces of meat, 3 pieces of onion. The salad bar was okay I just wish it had a bit more variety.

Andrea was lovely. Made the trip much better

Although it was Mothers Day it was a Birthday meal well looked after by staff and meal was superb would recommend!

We arrived at 6 pm , when it was virtually empty. Despite that it took two hours and eventually demanding to see the manager to get our food. By the time we did eat the place was busy. It was our grandsons birthday but the whole evening was spoilt for us by the continual wait. They did take the birthday boys meal off our bill but it didn’t match the ruined evening. The food when it did arrive was disappointing but by then we just ate up and left. Too late even for dessert.

Perfect rest stop for lunch on our way to Centerparcs. Our server Andrea was lovely, polite and very attentive

What a lovely experience we had here for mothers Day. We had a table for 6, and although the service was a bit slow because they were very busy and understandably, we still had a great time. Sue, our table server, was fantastic. She was always pleased to help and had a smile all the time. Really makes a difference even though she was very busy. All in all, we had a lovely meal and a wonderful experience

Mother’s Day 30th March , our first time ever visiting this particular Harvester ,upon arrival we were greeted with a very welcoming smile , taken to our table where members of staff all said hello as we passed by . The restaurant was extremely busy but we were well taken care of, the food was excellent, some items were sold out but seeing as it was so busy that’s expected and goes to show how amazing this little gem of a place is . The staff bent over backwards to help and cater to our needs , the Manager went above and beyond and was very friendly , we had a little cheeky banter which made the atmosphere so friendly ,I can not give high enough praise , 100% worth the travel , we will definitely be revisiting .

Jane at the front of house was absolutely amazing, perfect customer service and so friendly would definitely recommend coming back just for the service

Great service from Vicky and great food as always.

Food was hot and tasty Staff was really friendly and helpful Good atmosphere Kye Vikki Ellie Very attentive Kids loved the salad bar

Vikki is absolutely amazing every time we come she is so welcoming and kind! We come from a residential home in Doddinghurst and regularly bring our guys here for lunch and vikki is so accommodating every time and engages with them makes it part of a normal experience for them with no judgement! Would recommend it here every time absolutely fantastic place and staff!

Had a lovely meal last night down at Golden Fleece the waitress we had was lovely took the time to help us celebrate a birthday and put a candle one of our dessert Lovely food and service last night I would definitely return Staff are so lovely

Served by vikki- incredible service, very friendly and kind the food came out quickly and was very good quality and very filling! Would definitely come again!

Food served in good time and was of high standard. Our waitress Vikki was friendly, polite and gave us an enjoyable experience. Thank you Vikki

Service was good food - pork tomahawk tasted well salty the worst food I’ve had here

Good food lovely service from Vicky

Food delicious, as always and our server Vikki was very helpful and friendly

Always lovely here at lunchtime catching up with my friend

Tracy G served us and she was brilliant. Food great as well.

We arrived at 8.40pm. Salad bar was empty. Food took 1.5 hours, they didn't have any rotisserie chicken then didn't deliver the beef nachos, instead bringing a burger. All fries were cold. We will never visit again

Great restaurant, I’ve always had good service 👌🏽

Absolutely beautiful brilliant friendly service great atmosphere all round

Lovely time here tonight, looked after well by Vikky. Service a little slower than preferred however it was an exceptionally busy night with short staff and everyone in the restaurant had their customer service on point. A very enjoyable evening

Lovely food as always and thank you Vikki for a great service! :)

Fab waitress, Andrea. Lovely food and good service

Excellent service from Vicky. She was friendly and accommodating despite being one of only two waiting staff on a busy evening. Food was delicious.

I visited recently and received a parking fine as I didn't read the notices properly. I contacted them and Jane sorted it out with no fuss and a good humour. Perfect hospitality attitude. Thanks :-)

Tracy g was an actual g brilliant service and all round dinner

Nathaniel served me a brilliant fudge cake

Great evening. Vicky was our server and she made our night unforgettable. top notch

Had a wonderful lady Vicki serve us she was amazing made us feel very welcome and she was very friendly absolutely smashing service made us want to come back again she's a credit to harvester

Very pleased with service from Vikki, she looked after us very well, with a very big table of guests.

Absolutely lovely service from vikki, she tended to our needs

We had a table of 10 and everything was perfect. Vicky was the best waitress we have ever had and made us feel so at home

Came for my daughter’s 14th birthday..received extremely lovely and friendly service from Vicki, she’s a credit to the team. Food was lovely and quick. Would definitely come again!

Vicky was absolutely amazing, very personable and nothing is to much to ask

Had a great time tonight at Harvester. Had the best service from Vicky, our daughter loved her and made us all very welcome. Food was delicious as well. Will definitely be going back

Great service and tasty, well cooked food. It was quite busy and we hadn't booked so the staff quickly made space for us to eat. The staff helped those of us with smaller appetites with choices and were really helpful and friendly.

We had a really lovely meal, Vikki served us and was really friendly and helpful.

Got served by a lovely and friendly lady called vikki she made us feel so warm and welcome she was very accommodating definitely will be returning again

Good service. Rotisserie chicken was mustard.

Our waitress, Sue, was very friendly and efficient. Excellent choice at the salad bar and with £8 Chicken Tuesday the value for money can't be faulted.

Had a lovely Andrea serving us today at Brentwood harvester. Was lovely service, very polite and friendly. Lovely service. Very happy! :)

Really good service by Andrea and her colleague. Quick service and nice food at a remarkably economical price. Very good experience.

Had a lovely meal, great service and very prompt. Vikki was really lovely and friendly lovely woman.

Vikki totally looked after us and made us feel very welcome. Food was great as always and we will definitely come back. Thanks Vikki and the whole team!

Great evening with good food and looked after superbly by Vikki, who made the evening.

Always come to this harvester with my partner and they’re such a lovely bunch, the workers are always so friendly and warming. They’re like a lil family so it’s cute and the manager has done a good job managing this harvester, compared to the other managers I’ve have come across before at other restaurants <3

Absolutely brilliant evening. Vikki was outstanding. Amazing customer service. Thank you.

Great venue for a catch up with mates. Vikki was on hand to serve us all throughout the evening.

The staff are welcoming and always happy to help, making sure any issues are sorted quickly and smoothly. Even when it’s busy, they keep things running well and make sure customers leave satisfied. The food is tasty, the salad bar is fresh, and the overall experience is always enjoyable. If you’re after good food and great service, Harvester won’t disappoint!

Served by Vikki very lovely and friendly lady. Good food and atmosphere. Will visit again

Jane was really patient and looked after us! Thank you Jane!

Vicky was extremely efficient. Her manner and service was exceptional thank you Vicky for making our experience enjoyable

My family had a lovely meal at the harvester in Brentwood, service was very fast, had a lovely waiter named kye he made us all feel welcome, he made my nephews birthday meal very special.

The food would be unimpressive in a school canteen - super dry chicken, frozen veg and oven chips. The building is also pretty shabby and needs some TLC. However, the staff were lovely and salvaged it from being a one star review.

Jane made me feel and my autistic son feel very welcome nothing was to much trouble for her or her staff they went above and beyond to make sure our visit was a pleasant experience would highly recommend this place food spot on so was the service thank you Jane

Great service from Ellie. Couldn't do enough despite a very busy restaurant last night. Good, filling food at reasonable prices.

Kye was our waiter and he was very kind and efficient.

Popped in the Golden Fleece harvester for a catch up lunch with my friend and her baby, the staff were amazing especially towards my friends baby constantly making sure we had everything we need great restaurant with amazing staff

We went on a very busy Sunday afternoon and was so pleasantly surprised with the service. All the staff were friendly accommodating to myself, my wife and our young daughter but I must give a special mention to Ash our waitress. I watched her deal with a packed restaurant and still bring so much energy and enthusiasm to every interaction she had with us and all the other patrons. She seemed genuinely happy to serve and this was under conditions that I would have forgiven anyone serving staff for cracking under. I take my hat off. She's a real professional 👏.

Very well frequented venue, excellent service by our waitress Tracey G.

Always been friendly. Accommodating and welcoming for disabled folk in my family. Helpful. Nice selection of food choices. Fun staff

Last night I have to say the food was so good, And as per usual the staff couldn’t be more helpful and pleasant

Very nice to sit in food was nice but long waits between course the staff was so nice and very helpful enjoyed our evening ⚘️

The food was so lovely, a change of menu for the better. But the best thing about the whole visit was our waitress. She was bright, upbeat and genuinely made you feel welcome. Well done!

Very welcoming and pleasant restaurant. Great food and great service.

Great place, staff very friendly, willing too adjust food order to suit customers, food excellent,

Wonderful staff and atmosphere 😊 Food was super tasty.

Friendly, caters for Gluten free and vegan . Lovely staff very helpful. Parking is free but remember to give staff your vehicle numbers. Food - ohh so yummy 🙂 Shout out to Kye ,Chef n other staff for lovely experience n amazing food . Especially after parkrun on a cold day. Thanks so much 😊

A fantastic experience. Food spot on service so friendly by our waitress Andrea. I would absolutely recommend the whole experience to anyone

Had high expectations for dinner this evening but was once more extremely disappointed by the quality of the food served. We had the 1983 combo was very lackluster in presentation and in flavour and content. Starting with the dried up pigeon sized half chicken that must have been roasting for more than 24hrs the ribs were from a tiny animal im not sure exists with zero flavour and tasted off. Chips were that dry/crusty and over cooked and tasted of dirty oil... Best thing was the salad bar..that's saying something. Flat old glass stella even after it was changed. Staff however were fantastic 👏 and extremely freindly and sympathetic to our dining needs. Subsequently was offered one meal free as an apology which was mediocre in the grand scheme of our experience at this particular harvester branch. Will never go back.

Fantastic service from our lovely waitress vikki, she was efficient and friendly and good fun when interacting with our party of 8.

Waitress was excellent as was the food.

Vikki made our experience our best yet here, friendly, helpful and happy.

Incredible service & Brilliant food! The staff here are so welcoming and really do ensure they cater to everyone! This has become a new local!

First time at a Harvester for a long time, left disappointed 3 of us left the frys on our plates, too dry and hard, l didn't think it was good value for money

Visited on Thursday evening and served by the lovely Tracy. Great food and great service!

Absolutely amazing service every time we come with our supported individuals we are all treated with such respect and kindness and staff make the upmost effort to include them in the experience and make us all feel at ease. So helpful and accommodating and have never once had an issue there and we will always be a returning customer as it’s not often we have such good experiences out in restaurants. Massive Well done and thank you to all the staff at the harvester!

Nice place. Staff were friendly and helpful

Key our server was fantastic, very welcoming and made our little boy laugh! Food was lovely and served very quick!

The veg served with the main meals appeared to have been cooked a few hours before serving and had been kept hot for a while and was rather unpalletable, but the rest of the food with the meals was nice. Friendly and cheerful waitress.

Tasty lunch here today ! Service was quick ! Great for families! Will be back

Come in tonight for dinner , from start to finish had the best meal we have had, as a family, for years! We were served by a young man who said it was his first day! If I remember rightly his name was Jack. What an asset. Thank you harvester