The Glasshouse Retford in Bassetlaw

Service. Staff very friendly and quick to help. Atmosphere. Nice place and set up. Trouble with reservations is an empty table is sat there, before we entered and after we left, not being used, whilst we struggle to eat from a coffee table from the sunken settee. We would have moved to a nearby and just vacated table, but a family who followed us in, ran over and grabbed it as we struggled to get out of the settee!! Food. Was a slight disappointment. Bacon baguette was good (according to my wife) though my mature cheddar and red onion on fresh baked baguette was rather bland, as was the side salad (salad dressing would be nice). I was expecting chunks of cheddar, as opposed to grated, and caramelised onion, as opposed to fresh, but that is probably my fault for reading menu incorrectly.

Been twice loved it staff excellent ambience top notch deffo recommend

Dropped by for coffee, late morning and seats were available! Good service by the staff and the coffee was great!

Very friendly staff, great atmosphere and the food was lovely. I will definitely be going back

Lovely place, but, could have been better, took a while to get food after ordering. Salads could be bigger or served with chips or bread as it was sparse for the money and was charged for one too many drinks, we enjoyed what we had. Will try it again!

New owner took over and we turned up on their first day… brilliant experience all around 😋

Extremely Disappointed all round. Visited May 24 with my wife, using a voucher for an afternoon tea our daughter had saved and bought as a present. Initial impression was a nice quiet coffee shop. Unfortunately that's the only positive I can give. They required 24hrs notice for the 'Afternoon Tea' so the food was prebooked (why I have no idea as it was hardly busy and consisted of bare minimal input. A pot of tea, with 2 Tea bags so was quite weak. Sandwiches where Egg Mayo, cream cheese and cucumber, Ham and salmon and rocket 2 quarter triangles of each so all in all slices of bread each. No crisps, so I asked to but some, the waitress looked at me in disgust, walked to the kitchen and returned to say they had ran out. So we ordered a portion of chips - which were slightly undercooked. 2 scones, that were dry and just crumbled apart and the cream was Elmlea (at least thats what was in the fridge) half whipped and still runny so very messy and difficult to eat, not great. Although on the counter side there were 6 options of cakes we weren't given an option, but 2 pieces of Lemon Drizzle (winner my favourite), Almond cake and a Spiced Pear cake. What a disappointment! Lemon Drizzle was dry and tasteless, Spiced Pear was moist but just tasted of cinamon and the Almond cake sucked every drop of moisture out of my body - just awful! 1 bite out of each was more than enough! As I sat there throughout I kept smelling wet dog, turned out to be the napkins, at a guess not dried properly and had gone musty. The staff in general seemed miserable and uninterested, not once asked if everything was OK. When I went to pay for the chips I told them about the cakes and was just asked if I wanted a receipt, no explanation, no apology, no offer of exchange or another option. Think the normal price is around £30, I would say its an absolute waste of money, and would be surprised if buying individually would come anywhere close to this. Extremely disappointed!!!

The sandwiches and cakes were made very nice freindly staff. But unfortunately we were placed upstairs witch wasn't a problem until we noticed the carpet had not been hoovered food crumbs and stored equipment piled in the corner the glass balcony screen had dirty finger marks all over witch we had to sit looking at plus the top window ledge was thick with dust and dead flys sorry for this review but the food was lovely 😍

Lovely Afternoon tea however attention needeto surrounding areas and cleaning. We were upstairs and felt that we were in a store room. Poker table lying on its side crumbs all over the floor coushions piled in the corner.. Glass partition needed cleaning also piping and widowsill very badly need dusting and covered in dead flies/insects.

First time and it won't be my last. The food was fantastic. Service was spot on .

I took my mum for afternoon tea for Mother's Day , the service and food was excellent, really couldn't fault it .The only downside is the way the sun shines through the windows directly on to the customers and tables next to the window , I covered our food with the napkin to keep the sun from drying it out , its a pity they haven't got some blinds to pull down or across . I would still highly recommend it though , just wear some sunscreen lol 😆.

Breakfast and coffee was very good 👍

Very good hadnt been for a while but all very good recommend

Purchased a Groupon voucher for afternoon tea, very reasonable price for 4 people. Lovely place, lovely selection of fresh sandwiches and delicious scones and cakes and friendly staff, definitely recommend.

Lovely food & drinks. Great place. Just a shame that there were not more people enjoying it. Cheap parking right outside the door.

Hi there popped in here for a sack and a coffee, it's very quiet at this time of day. The chicken rap was ok coffee good the too young valley girls serving are kind of what can expect nowadays .

Heard good reviews but left very underwhelmed. Given there were four of us, when the cake stand arrived we assumed another would be following, it didn’t. Certainly not enough sandwiches for four people, 3 triangles each. There certainly wasn’t enough jam and cream for the scones, one pot of each and the cakes were sadly dry. Two couples with two vouchers, 1 was a gift and 1 a Groupon, certainly not value for the money we paid collectively.

Lovely place, staff polite, helpful. Went with my mum for an afternoon tea and it was lovely. Happy they actually had smoked salmon on the sandwiches. Scones delicious. Cakes fabulous.

Went here with a group of friends for the ABBA night, food service was a shambles, wrong orders, missing orders etc etc might have been useful if they had taken names when taking our money months in advance and staff were far from helpful when told the orders were wrong. they even tried to accuse us of not paying for everyone but, thankfully, we all had our receipts. Entertainment was ok but a DJ playing ABBA tunes would have been the same as the 3 ‘singers’ were just singing along to to a prerecorded soundtrack! Only given it the extra star as we always have a good time when we go out together but guessing this venue is off our list for the future…

Lovely place, really enjoyed the afternoon tea. Thank you.

Nice venue outside seating good and friendly service

Staff were lovely just didn’t get enough savoury food there was a few sandwiches then a scone each which was lovely, but the cakes was so dry we couldn’t eat them, could have done with at least one more tea or coffee

Appalled with the bottom less brunch menu had 4 choices which were panini, fish finger sandwich and salad and jacket potato. Which wasn't very great considering I planned to take my mother out for a nice meal and drinks. Won't be going again. Considering it was bottomless brunch theywerent very quick to get to your table to make sure your glass wasn't empty. I had to keep trying to get there attention. What a dreadful place wouldn't recommend it.

Unfortunately the young servers spent more time chatting together rather than serving. Had to go to the counter and ask to be served. Food and service ok

Atmosphere and staff weee lovely. Quiche wasn’t Good definitely soggy bottom or raw pastry.

We visited The Glasshouse Retford Notts as a treat organised by my sister-in-law for a Groupon vouchers gift for afternoon tea. The staff are friendly and very well organised. The afternoon tea was delicious and very nice hot drinks provided within the price. We have three choices of sandwiches a a set menu. I did ask that my friend, who is a vegetrian, had the choice of a cheese and tomato sandwich with her order and had a egg one too. The scones were delicious served with jam and/or cream (as you wished) choc brownie cake,carrot cake and bakewell slices. The portions were generous and we asked for a take-out box to enjoy the spare cakes at our homes. The only thing I would suggest is that there is a little side snack of crisps or sausage rolls to accompany the main event. We will re-visit here to enjoy a hot meal next time and look around. There are a lot of shops in the town centre and a good market in Retford.

Afternoon tea. Fairly standard. First time I've ever been asked to pay extra because we asked for more tea! £4.95 for tiny pot of Earl Grey and a decaff tea. No extra milk either!

We love this place. We got a Groupon voucher for an afternoon tea. We were that impressed we have continued to come back. We travel an hour just to come to the glass house. The food is gorgeous and this place has converted us both to carrot cake. The carrot cake here is beautiful!! It's a modern well looked after building. Definitely worth a visit! X

This place is busy and has a lot of good points. The food was good but could do with a savoury option

Had groupon afternoon tea Nice sandwiches Nice pastries Nice scones Had many afternoon teas cheaper and always been offered plenty free tea coffee and water unfortunately 1 cup does not work with all that sweet stuff Experience spoilt by lack of drinks We always expect at leastx2 drinks of tea coffee water with afternoon tea not to pay for additional drinks 🙃 service ok could be more attentive ambience could be better

Lovely place friendly staff and food is always great .

Very busy need to book especially at weekends

Lovely building, atmospheric with friendly staff and nice choice in food and drink

Great place to socialise and enjoy good food.

Five of us went for a hen party. We had the bottomless brunch. We couldn't fault it. Food lovey and the drinks kept flowing. Love place. Would highly recommend . Cant wait to go back .

Lovely place to eat and drink. We had the afternoon tea and used a groupon voucher. Very reasonable price!

Excellent afternoon tea very good value for money and good quality. Lovely service as well.

Unexpected pleasure in Retford.Good food,easy access and dog friendly.

Had a wonderful afternoon celebrating sophies baby shower x the food and service was wonderful too x

Had a delicious afternoon tea & a glass of wine..

We had the afternoon tea. It was fine but personally we both would have preferred a little more savoury, a little less cake. So perhaps a few more sandwiches or a couple of sausage rolls. With the very nice scones/jam/cream, the amount of cake was just too much.

Property freezing cold, had to eat with our coats on

Came down from York to share afternoon tea with my mum and it was well worth the journey. We had a lovely time. Thank you

I love this place ❤️ been several times with friends and family. The afternoon Tea is gorgeous 😍 mixed sandwiches, scones, 3 different cakes and tea or coffee refills if you have standard, or a glass of prosecco each if you have the sparkling afternoon tea. Regularly on Groupon so you can get great deals if its just out your budget. Fantastic idea to give as a gift. Very pleasant staff, homemade cakes, a lot of thought has gone into the decor, its very aesthetically pleasing, rustic and cosy feel with the wooden tables. Outdoor seating, toilets, upstairs seating, large groups catered for, full bar, event nights .... It has it all 💕

Amazing place. Super friendly atmosphere. Helpful staff and dog friendly amazing food and drinks.

Great little hidden gem, and dog friendly! My whippet and I visited one cold, misty November afternoon for a pot of tea and a toasted teacake. The only thing that would make it better is if they offered dog friendly refreshments such as puppacino or dog ice-cream.

Came today for afternoon tea for two. Had a voucher. Activity company or one of those. Food lovely and staff nice. Table all set out nice. We had two coffees and two pots of tea. We were charged for the second drinks. Seen on here others had two drinks included. Only disappointing bit. Thought was included. Ian

Delicious food, fantastic service and a beautiful place 😍

Afternoon tea was very disappointing ..shame was looking forward to it

Went here a few times during our stay in Retford, this is one of our favourite places as the food is good and the service is great, staff are very attentive and happy to assist.

Great food at a reasonable price

I took my friend for afternoon tea and what a treat it was. Couldnt fault it. The food was lovely and the staff very attentive. I will be sure to go again thank you. 😊

Had the ploughman's lunch very nice indeed couldn't eat it all needed a doggy bag

Thank you to the Glass House for a wonderful afternoon tea. Food & service was excellent. Highly recommend.

Had a lovely cream tea Great location and friendly staff will certainly be back in the future (oct lol ) thankyou

Had a few drinks in the outside seating area , whilst consuming the "Traveling Taverna" pop up Greek grill food. Live music. Very pleasant. Nice seating area set up. Sensible table sizes.

It was very nice but if I had to pay full price I don't think it's worth it if the picture we saw for afternoon tea was anything to go by it was completely different and no were near it

The food was delicious and service was excellent. Had a lovely family outing.

Nice place. It's hard communicate with staff. She talked n left quickly. I tried ask her nevermind. Food okay.

Ordered a 5 fruit smoothie that was amazing, along with a Southern fried chicken salad. Emphasis on salad... I got some large lettuce leaves and crutons - nothing else, no tomatoes, pepper, onions, nothing else. Then my chicken was drenched in ranch dressing which kind of drowned the chicken flavours, wasn't happy about that at all. My mom ordered tea and instead of it coming in a pot to make her own, it was already premade which was annoying a pate was ordered but it was soft instead of firm to which she got and upset stomach. Overall was less than satisfactory to me and my family.

Had breakfast here x 2 only because Spencer’s was closed not impressed £27 for breakfast tea and a coffee mostly microwaved not be going back

Was quite deflated...the word was it was exceptional.. Choice of food was limited..more of a pannini -jacket brunch place than a lunch place.service is good... Only one loo!

Excellent food and service at an affordable price. The Ploughman's Platter was amazing - almost too much to finish!

Bottomless brunched this place as part of a 20 year school reunion. We hammered the Prosecco in the two hours and the staff were not tight at all. We never had an empty glass! Food also excellent.

We went for an afternoon tea which had been bought for us and it was very nice, the service was a little slow but they were very busy and like a lot of places were short staffed.

Really lovely place, afternoon tea was delicious, staff were very friendly and attentive, thank you 😊

Really nice very attentive service good bacon butties & coffee 😃

Lovely lunchtime meal booked at short notice

Went for breakfast. Menu is very limited and it was a little cold inside. Really nice modern decor and lovely coffee. I would go again but wouldn't be my first choice in town.

Lovely as always, friendly staff. Tasty afternoon tea.

Just a run of the mill afternoon tea, not the best I have ever had and certainly not the worst.

Very well looked after here. It was a Groupon afternoon tea, which was delicious, and we had 2 cups of coffee ( I had expected to pay for the second cup - but it was all in). Delicious sandwiches, scones, and 2 cakes, with a absolutely delicious cheesecake. Personally, I'm not sure where the idea of so much 'sweet' food came with these teas, I would far prefer more sandwiches, or a cheese roll, and forego some of the cake .. but that's just my observation, this was splendid. Lovely atmosphere, on a very gloomy day. Warm and inviting. Staff very attentive. A quick look at their usual menu ... and we're definitely going again. Must book, they were turning folk away as all tables were full. Great.

Always a pleasure to go to the Glasshouse. Great service, amazing food...

Fantastic afternoon tea , all home made and catered to our personal requests. Thankyou. We will be back( when the weather better !) X

Was gifted a activity superstore voucher and saw this place for afternoon tea and looked really nice after positive reviews This was a christmas gift from my sister as my partner and myself love a good afternoon tea and frequently have them. On entering was lovely interior bit cold and probably warmer in summer. We were sat down Coffee was nice, i had a flat white and my partner had a latte. However we were waiting a while for service and a few people came in after us and were pretty much given a menu straight away. After waiting about 20 minutes the afternoon tea came out but we werent asked about any dietary requirements and my partner cant eat white bread and no choice in fillings (she suffers from ibs). The staff then took away our afternoon tea plate tier as soon as the last bite was finish. Im not one for writing poor reviews. But felt like because I wasnt paying at the table amd it was prebooked then i got sub par service. Thats just my personal take on it. I wouldnt mind but it was a 45 minute drive to get there. Again this is just my personal opinion and comparisons to others I have been to this one was okay. Hence the 3 stars. If we were asked about dietary requirements and a simple bread and filling choice it may have been a different opinion.

Great night out at the glasshouse on Friday. Laura Kelly (a singer they book fairly often) is always unique and fun and an excellent singer - they do put some good entertainment on. . The platters are really good -more cheese than I could manage. Particularly appreciated that they got in the beer we like and had requested. Good service, comfy, easy going and relaxed.

We came today for an afternoon tea experience, the staff was really nice and the food was delicious. Thank you for a lovely time. Michaela Anthony and Cayton Davies

Lovely place in the centre of Retford. We attended their Christmas Market event (as stallholders) this weekend. We had a lovely time and were well looked after. The staff are lovely and the hot chocolate was to die for. We'd like to come back and enjoy a breakfast/brunch one day... they looked amazing too. Well worth a visit 😃

Lovely place for afternoon tea 🍵 cakes were delicious 😋

Popped in for a light breakfast. The menu choices were few and on the expensive side. I can't quite put my finger on it, but both my husband and I picked up on an unpleasant vibe in this place. The server probably could have been a bit more welcoming and I could have done without the egg shell in my scrambled eggs.

Went recently for the first time and had afternoon tea. A bit disappointed that the cakes and sandwiches weren't smaller portions - didn't expect big slabs! They were delicious though. Couldn't say the same for the scones unfortunately - they were very hard! Not sure if I'll return or not. On the plus side the staff were lovely.

My daughter took me for afternoon tea yesterday to celebrate my birthday. I really enjoyed my self food was lovely. Plenty of it delicious cakes and sandwiches. It was our second visit and we will definitely be back. A real jewel in Retfords Crown.

Did the girls night out. Brilliant atmosphere and the singers were great. Nice staff tons of food on the prepay boards. The young waitress staff had a difficult and loud job but pulled it of with spirit and determination well done. Definitely be returning for another night. Love the out door setting too.

Grt place fantastic welcome from waitress deffo in the right job that young lady. Good coffee breakfast OK I never understand why establishments like this don't cook bacon on demand they prefer to serve it shoe leather style. It was a Monday not busy no need to cook in advance spoilt a grt experience

Prompt service. Great coffee. Good selection of cakes

Enjoyable visit. Lovely garden setting. Live music which was great. Friendly helpful staff. Didnt eat but the food looked lovely.

Myself and my partner went recently for the afternoon tea and it was lovely! The scones were delicious! The staff were attentive and really made us feel welcome, I highly recommend it!

Had a lovely afternoon tea there 21/8/21 - busy place with lovely, welcoming,busy staff.

Welcoming staff,good decor. Had afternoon tea,sandwiches tasty although bread not good quality. Good selection of cakes

Absolutely amazing! What a good find! Brilliant food very friendly staff,looks fantastic inside very high standards and it shows!

Never been before, recommended for afternoon tea, it was nice, sandwiches were lovely, scone was lovely, clotted cream was frozen in the middle and wouldn't spread , I waited for it to melt, carrot cake was lovely, fairy cake was OK, bit to sickly for me, and the millionaires chocolate orange cake was OK but the caramel was over done and gritty, staff were friendly and pleasant, nice clean place, service was good.

Beautiful food and lovely staff

Very nice very good service and very good food and drink after recommend it

My myself n my friend had a lovely afternoon tea lovely staff excellent food. Enjoyed every min of it.

Not great, however it was one of the hottest days of the year. My guests enjoyed the meal.

Gorgeous little place. We had a sharing platter and it was delicious. The staff were lovely and the decor is understatedly classy. We will definitely return.

Great afternoon tea! Really helpful staff and covid safe.

Friendly efficient staff. We were seated outside on a lovely sunny day, it was clean and comfortable for our afternoon tea that was very well presented and just as tasty and plentiful.

Visited The Glass House a couple of times. Booked an afternoon tea on Groupon for me, my hubby, daughter and son in law and I have to say it was loverly, so nice that I also booked the sharing platter again for a family treat. The staff are loverly, nothing is too much trouble n the food was excellent on both visits. Highly recommend a visit.

Love the Glasshouse. Fab service and thanks to the kitchen staff for fab food.