The Gatehouse in King's Lynn and West Norfolk

Just been to the gatehouse. It's had a major refurbishment and its really nice now. Food and serves very good . We will be back

Always enjoy going out for a meal here , the food is amazing and the service is very good and the price of the food is very good as you get a very good portion for what you pay , it's always busy here because , the food is amazing !

Great place for lower cost prices but a good selection of food and drink, a lilltle understaffed on some days but that can happen to any business... Could do with an x 2 pool table being as I just learned they are closed for the month of march 2025 for refurbishment and it didn't state that on the Google opening hours... Can't wait to see the refurb though... A great place overall.

Gatehouse is a great place to eat with excellent staff. Cannot wait to see how the pub looks after the refurb.

I went hear Saturday about 1.45, with my 3 grandsons two are 8 and one is 9, 2 had Quadzilla 1 had Chil Korean burger my partner had sloppy Joe, I had steak pie every one of my family are ill with being sick so 4 out of five are ill I can only put it down to the burgers they had , I'm fine as I had the pie, we have never had a problem like this as we come hear alot, but this had definitely put me off ,so for the bad review

Visited Saturday lunchtime, ordered 2 burgers and kids meal. Food was lukewarm and there was not a lot of it. Waitress dropped half the chips on the floor when she brought the food and didn't bring any more. Will be a while before we venture back 😔

Outdated hence the new refurb coming soon. Very quiet.

Jo was very good waitress, attentive and friendly. Disappointed that they had NO red or white wine. Was good that we found a table straight away and didn't have to reserve a table

Lovely service from Heidi, breakfast is always spot on!

Food was delicious. The staff were lovely. I'll definitely be returning.

Absolutely brilliant service tonight for my son’s birthday meal. Went above & beyond to make sure we could all sit together as was a very big party of people. Special thanks to Eve & Tiff for your patience. Brilliant food & service. Thanks

Great curry cooked by Phil and Tommy, great service from Eve and Tiff. Great place to eat. And a really nice atmosphere as well

Got serve by Madi, really good with the way she put up with me. Considering there wasn’t a lot of food due to the refurbishment in a few days. She was kind and very polite A*

Tiff was a friendly and lovely waitress. And the chefs Alan and Graham made a lovely meal and great value for money

Well what a shocker. This is usually a very nice restaurant. Today I brought my family in for lunch but the food was of very poor quality. When I complained I was told that the restaurant is closing for three weeks and although the food is known to be sub standard they are not allowed to order fresh supplies. This is very poor customer service. I also found out that the very nice hard working staff are not being paid whilst the restaurant is closed. This is disgusting behaviour by the management. I will have to think long and hard if I'm going to come back here when it reopens.

Had a great day and our server Eve was really friendly and welcoming. Food was amazing 🌟🌟🌟🌟🌟

Marie was very very good with customer care, treated and respected wheelchair user ,very important and valued to us , thank you very much

great service by everyone and food looked and tasted amazing deffo recommend the korean burger!

Brilliant pub for a family get together. I had booked together for the 8 of us and we were politely shown to our table. I used my Green King App to order and pay. The menu had plenty to suit everyone including the 2 children and 1 vegetarian. The food and drinks arrived quickly and we were well looked after by Marie who was both friendly and efficient. We all had a great time and will be back. Thank you!

Good all round food choices thank you.

ordered chicken for 12 pounds, they brought 2 pieces of toasted bread, a piece of chicken and one piece of plastic cheese, it's terrible. 2 onions and 5 french fries. look this was my last time. I'd rather go to McDonald's. it's even a shame to put 1 star if I could, I put -. I'm thinking of the person who thinks about the food menu and food presentation? and the taste, maybe he was drunk?

Great food reasonable prices always really polite service perfect

Not actually dog friendly. Or perhaps not large dog friendly (2 large 35kg Labradors).

Great value for money. Portion sizes are good. It was just a shame they didn't have any coleslaw when we went. If not it would've been 5 stars.

quite a wait for the food and beef wasn't the freshest - rest great. service (staff) general atmosphere and easy parking. also asked for a coke and got a coke max which wasn't what a wanted

Came in for Breakfast on Friday morning which was really busy. Heidi couldn't do enough to accommodate us. Food was lovely and we had a wonderfull experience.

The burger I had there was so juicy and delicious. There was a small issue, but was corrected at lightning speed.

Rather stupidly left my phone in the loo & the wonderful staff at The Gatehouse found it & even brought it to me at the end of the night. You should be very proud of your staff, they are friendly & welcoming, the food was great & they really give the place a great vibe. Thank you soo much again.x

It was only £8 for a basic curry and free drink (including some alcohol options) so I really cant complain, it was actually decent enough. Shame the Onion Bhaji was completely burned. Brand new EV chargers in the car park are the reason I came in.

As a family we come here often. It's a bit hit and miss with the gatehouse kings lynn food, assumingly different chefs. On occasions can be very delicious other times food portions are smaller than previous. Atmosphere is nice space for large families but do book if there are many of you, good parking, outside play area for the children. Service, staff are always polite and helpful. Prices are reasonable.

When for dinner tonight with a friend and our very noisy 3 children.. staff was brilliant!! we was served by Maria I believe her name was and I also believe it was her first shift which she absolutely smashed!! The food was lovely and very fast!! Desserts was made and brought out by the lovely tiff and was smashing!! Amazing all round!! really nice evening and we’ll definitely be coming again!!

Great and fast service fresh food and good value for money. Clean and fresh Like idea of different offers on every day. We would be going back soon

We have eaten here before with our grandchildren and have enjoyed it so we thought we’d eat here before going to the theatre and was very disappointed. Firstly couldn’t order at the bar had to download the app and order. App downloaded and order placed at 18.04 at 18.20 my husband asked at the bar where our drink were, he was assured they were on their way. 18.30 our food comes but still no drinks so my husband went back to the bar to be told our drinks were on their way way. The pie was delicious but the burger was not very nice tasted cheap so I left it, the salt n pepper seasoning was so thick I think the lid must have come off when shaking as it I could literally spoon it off my fries. Our drinks were plonked on table half way through our meal. We left feeling very disappointed!!

Really nice barmaid who welcomed us, as we were running late, was really helpful. Would definitely go again.

2 4 1 on Burgers was absolutely amazing. The Korean BBQ Chicken burger is a must have. Waited less then 10 minutes for the food to arrive and the service was excellent. 10/10

Had a great meal this lunchtime. The lovely Emma served me and the Chicken New Yorker was delicious! Definitely will be coming back

Great breakfast, lots of food for a great price! All our needs catered for (Gluten and Milk intolerances) and plenty to choose from!

Quite a regular in this pub as I just can’t help returning since the food and staff are always perfect! Management has changed and I must say for the better. This place is so much cleaner, running smoother and overall a lot better than it used to be, everyone is a credit to the team. Thank you to everyone whom works at this establishment, you’re all very professional and your company should be proud of you all

Good food, good prices & great service from a great team especially Josh

Was looked after very well by the new manager. Great prices too.

Good food, good service, nice place. Gracie served us and was excellent. Definitely recommend

Brilliant service and lovely staff gracie was very polite and kind with her service will be happy to go back 😀

Booked table for after Christmas to celebrate with family. We pre-ordered from Christmas menu......mistake! Prawn cocktail "unavailable", at least half a plate of weird tasting vegetables (cooked on the same pot?), overcooked turkey (or warmed up leftovers?), and the oddest tasting sauces! Desserts were better, but "chocolate orange sauce".......no thank you! We won't be having our Christmas meal here again.

Lovely meal, been a few times when visiting Kings Lynn and each time been good Review for latest visit January 2025, unfortunately this place has gone downhill since our last visit, food was ok but some of the food was not available and was told by customer beside us it's happening a lot. Service was not as good as before. We had a table with staples in them with one broken. Moved to another and again staples, was told the tables are being changed in March, how long would it take someone to go round to remove them. A big let down from other visits

New Year lunch with my bro & new husband . Also my Partner Penny We all ate different meals and agreed very good all-round The wine was excellent and sensible price Staff were on top form

I work with a disabled lady and every week we go to this restaurant.. the staff are always very welcoming and pleasant ... the nicest place in town to take the lady. Tiff woods who works here went out of her way to welcome us this week and cut up all the ladies food for her and made sure she was happy in every way she could. This is a fantastic way to treat customers with disabilities.... we both have a lovely time in this place

Most times the food is great but you can go in another time and it not up to par not hot, sometimes warm...but it doesn't stop us going in regularly

Our server Tiff was very polite and helpful. The food was excellent and well cooked and presented by Matthew. One of our best experiences here thank you.

Have been here a few times, the food is good for the price, if there are any issues the staff are happy to help. Our waitress Charlie was very lovely and helpful.

Food was great, Charlie was very helpful, polite and most of all very cheerful making a nice atmosphere, thank you Charlie and to the hardworking guys in the kitchen 🙂

First time here.Really enjoyed the food which was hot the whole time I ate it.

It was one of the worst experiences I had in a while. When we got there, we sat down in a booth and the tv screen was broken. After a while, we went to the bar to order our food and there was no burger buns, no chips, and no fish. It was my last day there with my family as I was heading back home the next day and we wanted to have a nice meal, and I never did thanks to the lack of supply. Thoroughly disappointed with this place,may not return.

Myself my husband son and granddaughter went last night to have a meal before taking my granddaughter home to Birmingham and was thoroughly disappointed and angry that they had run out of fish chips and burger buns and was only five past six very poor organisations considering it was burger special day really disappointed

Went for breakfast with grandkids to have with santa 🎅. Santa 🎅 was very good. Great with the kids. Food was very dear. Orders mixed up. Long wait. This is just our opinion. Some people complaining. We would not go there again.

always come in with my mum and the service and food spot on every time :)

Ordered 2 x lamb flat breads. Came on cold plates. Chips was just warm. The flat bread was cold .. very unpleasant left 80 %of food. complained and they knocked off the drinks . Don't waist your money . Cost me £27 . Never going in there again .

Very good service and ice cream. Top marks

All the staff are lovely and the food is 10/10 management deserve a pay rise

Great atmosphere and great staff. Really enjoyed my Sunday afternoon here

When we visited Santa was there for the kids,staff were friendly and polite,we had a full breakfast which was perfect and a proper cup of coffee.The atmosphere was cheerful

The staff was welcoming. The service is great. food was excellent

Actually booked Christmas dinner here on Christmas day, service was awful and place wasn't that busy. We had to remind them about a starter and remind them 3 times about the sweet. The dinner was bland, the atmosphere dreary, and the mens toilets stunk. I would say avoid the place at anytime time (not just at Christmas. I will not be visiting this place again. One female member of staff was making promises she couldn't deliver on (excuses), and another didn't even know where she was.

food was very bland, ordered salt and pepper chips and had a massive dollop of seasoning on top of about 3 chips, thought the lid may have fallen off their season shaker. onion rings were just oil and batter no onion. chips were cold & the chicken was indestructable

My party of 5 put in a complaint way back beginning Sept 2024 against > poor service, poor quality of food, staff attitude, we book a table but when we arrived NO table had our name on it re booking one staff member told us to find another table and walked away and this is the third time this has happened. The complaint went to CEO Office and we are STILL WAITING FOR A REPLY with a positive reply 23/12/24. The venue in question have got a few bad reports and nothing has changed ' a total disregard to customers and customers pay wages etc.

Terrible breakfast cold uncooked sausauges bacon stiff cold scarmbled egg was non excistent as it looked like smashed up fried one and toast stone cold as hard as a biscuit cappuccino stone cold one bite of food made me gag had to leave with a fefund and hungry i definately do not recomend this place

The staff are absolutely amazing, they couldn’t do anymore for us. We have been bringing our little girl here since she was newborn and she is now 8 months old, and they always go over and above for us and she loves it. Heidi is always chatty and happy to talk to us. I cannot recommend enough!

Headline |Men's toilets are appalling, they stink of piss and look rough, need urgent attention Despite the toilets, the food really improved and the service was good, it's improved dramatically since my last visit, Portions have shrunk a bit from the good old days of the Hungry Horse Love the deal of the days they do There are tv's at some of the tables, which is a nice touch for the kids when they work. Also a good sports bar.

Food tonight was absolutely perfect, louise has amazing customer service skills couldn't have asked for a better sitting today........well done all Annie, Martin & Finley

I was served by Heidi today and the service was exceptional. She was very attentive and always smiling. Created a lovely atmosphere the moment we walked through the door. She was eager to please and she was very approachable. Would definitely recommend to anyone and everyone. Will be returning!

Slow service , not very friendly. Nearly left, should have.

Absolutely love Lauren she is so friendly, bubbly and it’s nice to see that in a establishment these days , thanks Lauren

I came to the pub with my friend and the food was amazing. i ordered the gammon and she ordered the mac and cheese, gammon was juicy and succulent, and the mac and cheese was very cheesy and really good. The man that brought out our food was very chatty, charming and had sublime customer service. The lady who did our check back was polite. Didn’t have to wait long on food either, would recommend.

came to the gatehouse with my friend, food was excellent mac and cheese was wonderfully cooked and gamon was juicy, lady who did our checkback was very polite and had wonderful customer service, wait was not long at all!

Popped in for birthday lunch service was swift and food was very well presented and very tasty. Staff was very pleasant and all festive

The food is absolutely fine and very well priced. It's not cordon bleu at these prices, but perfectly acceptable. Friendly service, nice environment and a VERY comprehensive menu👍

Very nice place food was nice although missed some items but they soon sorted it out. Will go back again

Good food nice staff. Curtis was so lovely and helped me with the gluten free options

Not enough staff on the bar and quite a few people queuing up

Service very slow - we were warned 30 minutes wait feeling was just not enough staff.

I have been here multiple times and it has only gotten better! I have had very good experiences and been treated so nicely by the lovely staff. The food was great and having a drink in the evening was very pleasant. Great location as well as a playground for the kids 10/10

Really good night, Top quality service from Lauren she was unbelievable and also top quality stuff from the chef Kody unreal

Food was over cooked and starter was extremely oily

Fantastic food and service.. the service was really good and quick. The food came out pipping hot and tasted fantastic. Would definitely come back again

Great food great staff great price best food I had from hungry horse be coming more often thankyou you all

Brilliant service from Tiffany the best there is there. ….

Birthday meal today was excellent with great service from Curtis and Joshua

Why let us book table and request a seat if know one pays attention to it and we end up sitting with what ever is left.. annoying when we cam a long way for what was last time nice and hot this time wasn’t anywhere near as good

Brilliant staff especially Curtis food is amazing and great value for money highly recommend

Cheap roast and a pint for a tenna can't go wrong

Excellent service by tiff, fun and energetic and the food was good. Relaxed environment and will remember when working up here again

Curtis and the rest of the team were superb

The food and service is excellent

Was served at the bar by ryler food brought by tiff lovely staff lovely atmosphere will be visiting again

Served by ryler on the bar service by tiff lovely staff

Thank you @curtis. Lovely sizzling fresh salmon and super service. I usually take a photo but I was too hungry! I’ll be back 👍

A good "hotel"pub, food was tasty and good value. been here 2x before.

Use this place regularly great staff, nice food good price

Fantastic, great company, great food at a great price

Food very reasonably priced, drinks and deals bloody great, clean and welcoming atmosphere for everyone of all ages. We've attended here as a couple for weekends away to visit family many many times and wouldn't be anywhere else for our chill out time, wind down with drinks and food .... 1st class service, great manners, clean, respectable and people who remember who you are ... Brilliant. Would happily recommend anytime. Shout out to Curtis from behind the bar for outstanding service

Try the steak sizzler it's awesome 👍