Based on 2.956 opinions finded in 3 websites
Based on 2.956 opinions finded in 3 websites
Opinions
I recently visited Wetherspoons Cutty Sark and placed an online order (Order #397216) to my table. However, the staff member at the till—a lady with glasses—insisted that I carry the items to my table myself. Despite explaining that the order included seven glasses and was too heavy, she still made me carry half of it. This behavior was not only unprofessional but also felt discriminatory, as I strongly believe she treated me this way because I am not British. Such treatment is unacceptable and goes against the customer service standards one expects. Extremely disappointed with this experience.
Richie Michael . 2024-11-20
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No pet friendly. Is almost 2025, you have to do better. And definitely don’t allow your customers to order and kick them out of the outside area (not even inside) when they are eating because they have a puppy.
Diana Merino . 2024-11-17
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Most of the staff were very reluctant to serve customers, dragging their feet with slumped shoulders, particularly the younger staff. One was on the ball on the Friday evening that I visited, quite possibly the manager? I only stayed for one beer.
paul brown . 2024-11-15
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Great food & alcoholic drinks at very reasonable prices
Mark Timson . 2024-11-14
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They always seem to get my order wrong. Food is usual spoons fare, cheapish and yet still overpriced. Staff are alright.
Kaylee Moakes . 2024-11-10
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Normally a lot better but the cod was grey and hard and the chips were cold and hard. We didn't get the follow up "how is the food?" The staff were run off their feet even though it was mid day on a Monday. Someone needs to look at the rotas. Or maybe it's a case of cutting costs. As I said normally a lot better but awful this time
Neil Jenman . 2024-11-06
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I really recommend this pub, bc I was there in recently and food was delicious but I received tasteless Pepsi cola and I asked bartender if he would exchange my drink and he gladly did it, additionally he offered me extra ice to it. Beautiful place, tasty food, was so nice to visit this pub❤️
Natalia Noceń . 2024-11-03
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Update Oct 24; It's still just a Spoon, but still one of Ithe best Spoons I've been too. Accept it's a Spoons and fight off the students for one of the best tables and enjoy the cheap food and drinks, or go to another pub in the area!
Jason Scates . 2024-11-01
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The usual weatherspoons pub. You know what to expect
Greg Jeffrey . 2024-11-01
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Great spoons pub in the heart of Greenwich town - you will find this is one of the cheapest spoons in London, which has an electric atmosphere - always buzzing. Great food, drink deals and eat shots from Up the Creek comedy venue. Staff are friendly, quick to serve & very good door people. ID is required here, so bring yours if you go there.
Everton Green (EiGB) . 2024-11-01
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Typical English pub where the food is good but the service is poor, we waited more than 1 hour to eat and we were already sat at the table and had ordered our food
Luigi . 2024-10-31
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Food overcooked (chicken microwaved to death and almost inedible) and wrong orders brought out (jacket pot instead of chips) and drinks order wrong too. Ordered on app so don’t know how they can get it so wrong. Service quite slow too.
Helen Hunt . 2024-10-30
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Busy but we'll organised, with friendly quick service
Howard Carter . 2024-10-29
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Horrible experience Waited almost an hour for food and the service was outrageous
Julie Tiser . 2024-10-28
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Food took about 1 hour and came burnt, quite disappointing for wetherspoons as they are usually nicer. It was also cold once it arrived and some of it was stale leading to us to have to reorder taking another 35 minutes. Frankly disappointing.
Charlie V . 2024-10-27
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The staff do very well for some of the stuff/people they have to deal with. Good food and vibe
Leo Holder . 2024-10-26
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I had the Cod and although very nice, not as big and crispy as that served in The Furze Wren in Bexley. We also found that they do not stock Tia Maria. Service was slow but they were Busy as this was a Saturday.
Sheila Allder . 2024-10-26
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First had to clear and clean the table itself. Then you have to order yourself at the bar and the selected item is not available. So you have another choice after paying and you will only be informed that it may take half an hour. Food factory style and not tasteful . For local people who come to drink, not for tourists. Stay away unless you like beer different types
Menno Dotinga . 2024-10-24
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Great local pub, amazing selection of beers and great prices
Lorenzo Lucchi . 2024-10-20
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Great food - fish was enormous.
GenerałMateusz . 2024-10-19
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The food was great at the weather spoons, plenty of space here too. One of the best spoons that I've been too!
Paul James . 2024-10-18
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Lovely place to eat and drink. Clean. Polite helpful staff. Very busy but worth it.
donna anderson . 2024-10-12
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Love going to different weather spoons pubs always great atmosphere and great food
Jason Bryan . 2024-10-09
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plenty of places to eat, and multi cultures foods all around,
Selah Charles . 2024-10-08
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Service very slow but Other at the var and via App
John Ratcliffe (Cat) . 2024-10-07
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Lovely Spoons in the Cutty Sark area of Greenwich, conveniently opposite the DLR station entrance. And very well priced for London worth going out your way for - less than £4 for a pint of Guinness! Lovely staff and a decent atmosphere. I made the mistake of going to the Wetherspoons in Lewisham on Friday night, never again!
Ben Bristow . 2024-09-29
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Nice atmosphere here and great staff, friendly, welcoming with great customer service skills. A nice 'spoons, all good here
dave . 2024-09-26
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Friendly place with great atmosphere. Tables could do with an upgrade.
Patricia Thompson . 2024-09-23
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Despite crowded it’s always an easy service and very atractive prices
Daniel Furtado . 2024-09-18
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Wetherspoons in Greenwich has quickly become our go-to pub! One of the best things about this branch is the unbeatable beer prices – it's the cheapest we've come across compared to other Wetherspoon locations in London. Great atmosphere, friendly staff, and a wide selection of drinks at such affordable prices.
Sefik Ilkin Serengil . 2024-09-17
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Service was quick. Food wasn't as hot as it could have been, but passable. Again, as in some other spoons I have experienced, different portion sizes for the same meal. Our table had ordered among others two triple American cheese burgers. One plate had burgers that resembled a McDonald's burgers, flat and thin, bearing able to find under the bun. The other 3 fat juicy burgers. Each one big enough to hide all three of the other plates' burgers. Needless to say, we didn't order any more food. We finished our drinks and left. Is this becoming the norm now at spoons. I know they are cheaper than other places to eat, but surely there should be some consistency somewhere, though.
Malcolm Baker . 2024-09-14
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Very unprofessional security, management are better at mediating but not aware of the laws their security team should be operating under or the company's own policies.
Katherine P. . 2024-09-10
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Very easy place in the Greenwich area, nothing special but there is a different choice of alcohol. Super fast service and quite friendly staff. It's very crowded and it's difficult to find a table. Average prices.
Beatrice Cavenago . 2024-09-09
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Good price drinks and great selection of beers
david reid . 2024-09-07
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Service is good here, big pub with lots of seating, the toilets were very clean but the cocktails were horrible
Kerrie Phillpott . 2024-09-03
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We had grilled steak with chips and beer, and burgers with chips and a drink, so delicious and super cheap at 18 GBP for everything... you have to put up with the noise and carpet in the restaurant
Silvia Kohnen . 2024-09-02
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Just went in for a quick soft drink. Good atmosphere.
Joerg Estelmann . 2024-09-02
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A successful and efficient business but extremely busy
Paul . 2024-08-31
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Pretty good as usual, go to the second floor :)
Yanislav Ivanov . 2024-08-30
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A good pub that does great food!
Karen Davies . 2024-08-29
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Had a lovely day here. The staff were very pleasant and the pub had a friendly atmosphere. I really enjoyed my visit.
Graham Wilson . 2024-08-29
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Not the best Spoons. I’ve been here three times now and had service issues on all occasions. I don’t think the issue here is the staff, it seems to be the management. It takes absolutely forever to be served and when you do, it takes forever for food and drink to arrive (via app) or ordered at the bar. The place is a cluttered mess of uncleared plates and glasses, along with sticky tables. It really isn’t aligned to the usual high standards found at other Spoons pubs. *Please Wetherspoon* sort this pub out!!
pp7822 . 2024-08-28
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Price/performance and especially the food is excellent. There are various offers during the week or at the weekend. Today was Sunday and we ordered fish and chips with a soft drink after 2pm. Extremely generous portion for just £10.95. A beer instead of a soft drink costs £11.95. You order and pay at the counter and then the dish is brought to your table. Unfortunately, the lady who took the order wasn't willing to speak a little slower and more clearly! With so many tourists, you could still be friendly, right? The toilets on the first floor were very clean.
Christiane Moser . 2024-08-25
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Great location and staff so helpful
Christopher Smith . 2024-08-24
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Spectacular, delicious and unbeatable price, large portions and promotions starting at 2:00 p.m., great for Spaniards, the typical fish and chips with a drink for £6 incredible!
Rick S . 2024-08-23
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What you expect from a spoons but tables can be sticky not thr best one in area. Out of steak again 2nd time in 2 weeks
Susan Saro . 2024-08-22
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The Gate Clock Wetherspoons in Greenwich is a great spot, especially for tourists looking for affordable beer and food. The prices are unbeatable, and the roadside seating outside is a nice touch for enjoying the vibrant atmosphere of Greenwich. Perfectly situated in the heart of the area, it’s an ideal place to grab a drink or a bite to eat while exploring the sights. Whether you're on a budget or just looking for a casual spot to relax, The Gate Clock ticks all the boxes.
Ashley Bishop . 2024-08-22
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It's a weatherspoon so it can't really do much wrong, the ladies toilets on had 3 stalls with toilet paper in it. The beans on toast took forever to come out and when it did was cold
Mary Palmer . 2024-08-21
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The food at the bar is quite good, and most of the main packages include drinks, which can be upgraded to beer for a little extra money. The price of children's meals is very reasonable and includes staple food, snacks and drinks. The seating areas are on the first and second floors, which are very spacious and rarely completely full.
Li-Wei Liu . 2024-08-21
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Great pub to chill outside and people watch! Good prices too!
Alex Dutton . 2024-08-21
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Good spot for typical British coffee.
Marcio Silva Martinez . 2024-08-20
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Very typical place in London, we loved it, good and fast service, good food and at a spectacular price 👌.
Jose León . 2024-08-20
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Good pub, decent prices compared to the competition. Service when I went not the best. Waited 15min for a beer when the pub was not really busy
Pande Monki . 2024-08-15
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Cheap English pub, however, we went once and all the hamburger buns were missing so we were forced to eat the chicken ones. The second time, despite having arrived at 7.30pm, he had already run out of chips, chicken wings and ice cream to serve with the brownie. On weekends children have to leave at 9pm...
Viviana Zavolta . 2024-08-13
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Amazing quality for a good price
Gosia J . 2024-08-09
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Cutlery was dirty food was poorly cooked
Rocheal Stephenson . 2024-08-09
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The food we ordered arrived and I’m pretty sure the main meal burger and chips was a childrens meal, the chips were not cooked, the chicken in the curry was inedible, the cheesy chips very much lacked the “cheesy” part and when questioned it to the staff was simply told that was the allocated amount of cheese you get and totally unhelpful. Staff are pretty much as awful as the food, and the state of the toilets are disgusting. Massive let down compared to most other Wetherspoons.
Simone Carr . 2024-08-07
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Curry was better than expected. Drinks are always great-value.
Raoul . 2024-08-04
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What a find........ Best Wetherspoons we have ever been to. Highly highly recommended.
Hissing Sid . 2024-08-04
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Cannot praise staff enough. Quick visit today. Lovely spritz and top food. Friend got taken ill suddenly. Staff were on hand with assistance. Emergency services calling etc. They went above and beyond . HUGE THANK TO ALL INVOLVED. X
jane pearce . 2024-08-03
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Decent. Good location, cheap as chips. Great to meet in, then go somewhere better.
Clive Leaper . 2024-07-28
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I've never been to this Wetherspoons before, I was coming up this way to see a show. But it's a lovely pub and the service was extremely quick. Well done, guys and gals. Keep up the great work you're doing. I've done a recent visit, and I noticed a small oversite. The table I was sitting at had no table number. It's a bit embarrassing when trying to place an order. Please, guys and gals, consider placing one on there. 😄
David Habert . 2024-07-27
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Great pub with affordable prices! I came with my girlfriend she loved the onion rings and the atmosphere "really traditionally British" Also a good feature is that if you order hot chocolate or coffee you can refill it as many times as you want!
Elvi Nimali . 2024-07-26
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Staff upstairs are unnecessary rude. They made a mistake on what we order by phone app. And so far to apologise, instead they came to us and very agressively forced us to pay for the extras for their mistakes. Happy to pay for, but their over reaction and aggressive behaviour are not necessary. Then also, they never said sorry or apologies. Why so rude?
Arielignacio Rojas . 2024-07-24
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I'm working in another branch of Wethwespoon, I know how things works, but the staff working here obviously doesn't know at all!!! The food supposed to be on table in 10-15 minutes NOT HALF AN HOUR LATER! A person who looks older than 25 years old is fine to enjoy their time, NOT TO BE KICKED OUT!!! I can genuenly say that the branch I work has WAY BETTER service than here, WHICH IS CORRECT TO BE HAPPENING!!!
Barış Çeliktutan . 2024-07-24
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Great price but lacked spice. ~£7 pp. For breakfast with hot drink (with free refills)
Alex . 2024-07-23
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The service is really bad. Walked in on July 20 at 2pm and almost every empty table was still dirty.
Brian Ray . 2024-07-20
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Went in on a weekday evening, still buzzing. Quite a nice vibe, perfect for drinks and a bite.
Darshana Shinde . 2024-07-20
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This place just pours all their oil on the pavement in front of their pub, besides being super slippery and dangerous I now have clothes and leather shoes full of oil stains. So shady, better avoid
Ari Lafourmi . 2024-07-16
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Wifi sometimes wasn't great so some food orders didn't go properly despite payment being taken
P . 2024-07-15
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I live locally in Greenwich & always eat by wetherspoons, no issues but today was just bad but terrible 😞. Breakfast took over an hours & we got dirty cutlery. I ordered extra items & took over 40 minutes till I had to ask for a refund. No further explanation given by the team why food is late. App was not working either. Something must be wrong problem inexperienced staff or whatever but needs to be sorted.
Tawanda Njunga . 2024-07-14
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This is a true local place in the busy area of Greenwich. Despite it being in a tourist hot zone, it seems to carry that local vibe compared to other Wetherspoons. Lots of seemingly regulars that sit like they are in a Starbucks on their laptops or people watching or just sort of sitting there like they owned the place. Food was average for a Wetherspoons, portions seemed smaller and the tables were less frequently cleared or cleaned by staff. I ended up wiping down my own table because staff was busy or unwilling even after notifying them the table was dirty. Overall, does the job but nothing to write home about.
D Chan . 2024-07-14
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Convenient as it's right next to the station. The half-sized fish and chips + drink set is reasonably priced, but the portions are a little small, so you might want to order a full size or a side. Since it was close to the station, there were many customers who came to use the toilet.
P-ko I . 2024-07-11
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The atmosphere is there, the food is not bad, but the toilets are disgusting
Daniela Dancheva . 2024-07-09
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Food was goo, the service very good. The place seems a bit tired looking but at least you get value for money food wise from the middle of London.
Michael Guy . 2024-07-08
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Cheap beer and food and it wasn't bad
Jose Ignacio Palomo Garcia . 2024-07-07
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Great food, low prices. Totally recommended! Were there for dinner/drinks and breakfast
Fabian Schuschei . 2024-07-07
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Stop off for a quick pint lovely 😁
John Boylan . 2024-07-04
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Our food was delayed for a long time due to some mistakes. They did not make any gestures for customer satisfaction. If I were to delay that much, I would offer coffee, cold and hot drinks.
Neriman Akgül . 2024-07-04
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Always good food and service here.
Sarah Wormall . 2024-06-30
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Great staff,relaxed passing trade atmosphere,great location,and the beers good
Gary Burman . 2024-06-28
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Absolute miserable rude staff ordered drink on app waited half an our then asked member of staff and got a load of abuse,tables weren't cleared so clearly myself asked member of staff could they wipe it over that fell on deaf ears, never again.
kathleen pullar . 2024-06-23
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Good beer selection at very hood priced. Did not ear.
Fred Barrington . 2024-06-20
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The security guy didn’t let me in, he was completely rude and when I asked him his name and asked for manager he PUSHED ME AWAY and asked to leave even if I wasn’t even in the pub but on the public area. Awful place, won’t ever go there again.
Anastasia Koufmann . 2024-06-16
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The service was quick when using the app. My friend was disappointed that what he could only eat wasn't available including a jacket potato. He went without.
sarah lawrence . 2024-06-13
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The food and drinks are good, the place is very big with upper and lower floors, the waiters are top-notch, and the atmosphere is good. It would be great if there were more live sports programs.
Lee franky . 2024-06-11
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When I visited last month, my pizza was burnt and dry. Last week, I ordered an all-day brunch. Despite the Clock House being less than half full, my meal arrived only luke warm.
Stephen Shaw . 2024-06-11
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A cheap pub with a cheap vibe! Zero complaints
Ben P . 2024-06-11
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Nothing much to add - its a spoons !! - you either love or hate them. Pub was clean and tidy and no complaints from me about the meal I had there
Glenn Dawson . 2024-06-10
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Spoons is a spoons wherever you go. Beers cheap and so is the food, but you're not going to spoons for a posh meal so so cares. Bar staff are always lovely.
Lewis Brennan . 2024-06-08
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Food was thrown on the plate so it scored 0 for the presentation, but it tasted adequate.
Gary Page . 2024-06-08
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Bad nuclear sub, loads of tourists, students or eggy security guards. Sometimes you might get an extra catapillar on your pizza as a bit of extra free protein from J. Hutson or Tim Martin but overall one of the worst Whetherspoons in South London. Try The Old Joinery bit more pricey but a much better atmosphere and the Management at The Old Joinery are much nicer.
Tim Andrews . 2024-05-31
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Lovely full English... Good service..Great value 👏
Danny Wilkins . 2024-05-30
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Spoons is great value for money. Good for tourists on a budget to feed the family.
David Postle . 2024-05-30
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Nothing to complain, good food good service, standard Wetherspoon :)
Mindaugas Tutlys . 2024-05-25
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I'll keep the review simple. Slow service, random dude wandering aroung and sitting down randomly, then getting up and walking around again without either a drink, food or being challenged about what he was doing! Food wise I'll just say, Pepperoni Pizza, 5 slices of Pepperoni in total! I won't be eating there again.
Bermondseybob . 2024-05-21
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A busy pub with outside seating by Cutty Sark DLR Station. A good selection of cask ale with outside seating. Popular with groups of people.
Richard Palmer . 2024-05-15
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It tastes good and the price is very cheap. You can have a big brunch for 6 pounds.
吕季凡 . 2024-05-14
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Good experience at an English pub.
Rui Sabino . 2024-05-12
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Always has a space, good food, good prices.
Desislav Petrov . 2024-05-12
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A Greene King pub overlooking the river. It is quite large with some great views. They had three cask ales and one cider, I opted for an IPA at £6.10. Unlike IPA's from other breweries the Greene King one is not overpowered by hops. It was not busy at 2.15pm on a Friday. They do offer a food menu (I was here mid November and they had just introduced their Christmas menu. Lookout for their special "double up" offer on spirits e.g. single Jameson whisky at £6.40, a double at £9.40. In summary, another nice Greenwich pub.