The Gate in Hillingdon

Visited The Gate for my uncles wake. We did two visits, first as a comfort break between Mass and Cremation and then for a buffet. Booking was easy and straightforward. Food was amazing. All staff courteous and 100% approachable. The only glitch was not being able to have a cup of tea after the buffet, I understand there was a hot water problem but that didn't have a huge impact as there were several other options. I felt it was all reasonably priced too. I'm really grateful to the team for helping to give my uncle a great send off and would absolutely recommend.

Everything was great until it was time to pay, only to be told "Ember Inns have a policy not to take Scottish money"! I was told after I had paid by card "I made a mistake and Ember Inns do take Scottish money" but he would not cancel my card payment and take the Scottish money!

This has been our go to place for a few years now, unfortunately our last 2 visits have not been good. The "posh fish and chips today " was not "posh" at all. Its not a balanced meal with 2 huge pieces of batter encasing 2 small fillets Both the fish and chips were very greasy and tasted "old and re heated " . We hardly ate any of it ....and will not be coming back in a hurry..

Had the best evening in the gate!! Loved the jazz band and the food was delicious. Staff were really attentive and friendly (thank you Lisa!) Can’t wait to come back!

Lovely place. Great staff (Graham served us). We came for a family meal. 4 adults and a toddler. Lovely good, lovely time. We all had haddock and chips and then desert.

Lovely evening having dinner but received a parking fine as I didn’t see notices. Called today and staff very helpful and were able to cancel the charge there and then

Always great service but today the food was BETTER THAN EVER! My husband said his hunters chicken was the best he'd ever had, my burger was juicy and just right, and our friend who was dining with us said he has never had a better shepherds pie in his life! The new manager has really turned this place around. Clearly got some fab new staff too. Haven't been in a while, so we're missing some of the familiar faces like Graham, but we hope to pop down again soon to say hi. Thank you! P.S. I have a suggestion to make please....could someone look to putting hooks on the back of the loo doors in the ladies...there is no where to hang a handbag whilst using the cubicle!

Great quiz night. Nice atmosphere. Issue with parking after as I may have typed wrong registration in. Staff resolved this quickly and easily. Thanks

Freezing cold outside ...cosy here though, fire on, lovely bottle of merlot, chilled time and attentive and friendly staff !!!

We went for Christmas Dinner and we’re really looking forward to it based on what we had seen on the website. The starters were Ok - but the Christmas dinner was really disappointing. Small slices of Turkey and gammon and obviously frozen roast potatoes and vegetables - is certainly not what we were expecting. Very poor indeed and the pictures in the advert did not match what we had. Never again and I certainly wouldn’t recommend a trip - plus they had run out of cask ale. The response I got from the survey stated that it was a corporate choice for the meal and they had no say in the matter. As for the pudding the apple crumble was inedible. Very poor indeed.

Great place to go for a nice relaxed atmosphere and some nice food. We ate from the set menu and it was great quality and super reasonable. The food came quick and the staff were welcoming and attentive.

Lovely friendly atmosphere. Bar staff welcoming. Drinks as per normal prices. Really lovely staff, especially Francesca who was very friendly and helpful with information about the upcoming renovations.

Really great festive Lunch! I was made to feel really welcome. The restaurant felt really cost & I sat by the open fire, the food and drinks were tasty and arrived promptly. Will definitely be returning.

Worst meal ever. As a group we have been eating at the Gate in Northwood (don’t know why you call it Harrow) for a number of years, previously eaten at lunchtime no problems. Mixed grill for 3, steak well done, no it was almost burnt - peas cold as always. Desert limited as no cream, tea - warm water not hot. Don’t know what the difference is between lunchtime and evening meal but we won’t be trying it again, will stick to lunchtime if at all. Very disappointing. Given that most shops are open quite late we couldn’t understand why no cream, seriously couldn’t someone just gone and bought some?

Excellent staff and food. Regular visitor from Devon. First time I visited on a Sunday and didn't know they have a Sunday menu. My mum suffers from Dementia and only likes Scampi and Chips. Staff team leader Graham went of his way to accommodate my Mum's diet requirements for Scampi and Chips even though it's not on the Sunday menu. Highly recommended service food and value

3 of us ladies went out for a catch-up on Friday night. I've eaten many times here, my 2 friends hadn't been at all . We were all overjoyed we chose here as the service was spot on... Younger staff members have obviously been trained well, very polite , efficient and helpful. The food came out quickly, was piping hot, presented well and tasted amazing . The best I've ever had there. We all had mushrooms starter, gammon main and apple crumble desert. All cooked to perfection. I complimented the manager who said the chefs are new, and all youngsters as well. Well done to the manager for teaching our younger guys the best practice in hospitality, and giving them the chance to shine. You've got a great team there. We all came away still amazed at how good this meal, pub and staff were. Reasonably priced in this day and age, £15. 79 for a 3 Course set Meal of this quality is unbelievable. Thanks guys, we'll be back even more 👍

We hired the private function room for a wake. This is a great venue, with very attentive bar staff. Great selection of buffet food. Highly recommended.

Lovely Family Lunch , the menu had something for everyone . The staff were lovely, helpful and attentive. But most importantly made us feel valued. Thank you and see you soon

We were passing by and thought we would stop by for a bite to eat. I am so glad we did. Not only is the food delicious but the team are extremely friendly. We will definitely be back for more. We got a chance to meet Fran the new manager who is a credit to the business.

Had a excellent evening at the gate. The new land lady Fran is very friendly and welcoming. Really nice and friendly staff. The food is lovley and at a reasonable price. Will visit again

After an irritating start, (we sat near a very loud man who wanted to strike up a conversation and we were not at all interested), we had a great lunch. The barman wasn't certain the chef had the dish I wanted, but, bothered to double check and in fact, the chef could offer what I wanted, avocado on toast, yummy. The next barman helped us find a more suitable table, (away from the loud man). Finally, as a very well received gesture, I was given a big bowl of ice-cream on the house when my friend had her delicious brownie to recognise the inconvenience of our need to move mid-meal... Overall, a lovely busy atmosphere, great food and a professional team serving. Many thanks, coming back soon.

Went for a meeting and to grab a quick bite. Looks like there is a new manager and some new team. Was very friendly. Would definitely return

My self and my partner went to the gate in Northwood for dinner to find a notice to state that the kitchen closed at 7pm we arrived at 7.20 we was told it was a ongoing issue and that they have a new manager and chef starting soon such a lovely pub great atmosphere but when you have people going in after a hard day's work wanting something to eat but no food is being served is not good a few customers left disappointed losing a lot of money sad

Unfortunatly my experience was not the best. When we arrived there was slight confussion regarding the booking. We were shown to our table but at no point did we get told that you ordered at the bar we waited for a while before getting up and asking other people who told us you order at the bar. I asked for 2 dishes a pie and a salad both unavailable, maybe it would have been nice to be told before hand so we could choose other option before ordering. The food was served but noone came to ask if everything was alright, maybe I am out of touch but customer service was not around that evening. The place itself was lovely and the food was fine.

This place has a good service. I got a parking fine and was very concerned and this was alleviated by the staff, who were able to cancel my fine. I enjoyed my dining experience as the service was friendly and the environment was clean.

Enjoyed our visit to The Gate pub Excellent food. Food came quite quickly very helpful friendly staff nice atmosphere will go again.

My family and myself whent to the Gate after laying my mother and father to rest at the crematorium, upon arrival a sign on the door limited food, so we asked the female and male behind the bar fir a table for twelve, we cannot accommodate for twelve they said, they were rude un cooperative and wanted to argue, so we left in dicuss would not even go there now even for a drink of water, whent to the Green Man they were very accommodating due to the situation.

We stopped here for a late Sunday lunch and were not disappointed. Bar and table servers were really friendly and welcoming. Food was delicious. We had a range of starters and mains. Sirloin steak was cooked to perfection. Also got extra smarties with my coffee. Simple pleasures!

Had a family dinner the food was excellent couldn’t fault a thing. The staff are so friendly and helpful always time for a chat. Excellent service and great price to. Well done team gate. Tracy and Stuart.

The pub is very nice both outside and in and the staff are very welcoming and helpful. The food is decent and reasonably-priced, although the wine-list could not be called 'extensive'. I had problems ordering via their App - due to wi-fi issues apparently -...

Do not go to this pub! If I could give it zero stars I would. So not welcoming. We were told we could take a table that was reserved for later in the evening, but the manager, Olly Richards told us we weren’t allowed to...

We ordered starters and main courses, but one starter didn’t register on the system. This resulted in two starters and one main course being delivered at the same time. When we questioned the server, he said, “what, so you want the starters and main courses...

A really lovely warm , cosy pub with great service and lovely food. We came for Sunday lunch and our meals were fantastic quality , especially my sea bass. A very enjoyable afternoon spent here,

The Stella was served flat even poured into a fresh glass still flat then they ran out of Carling. Pub not very busy.

We called in on impulse for a small lunch. The board outside offered brunch every day for £5.29 and that’s exactly what we wanted. The menu inside offered it for £5.79. We tried to order it anyway but we’re told we couldn’t have it as...

Visited the pub on a Saturday evening , wide choice of food on the menu, good atmosphere, friendly and efficient staff. I dropped my purse under the table I was sitting at but didn’t realise until I got home. I called into the pub the...

I visited the gate Wednesday afternoon the service was great, very friendly staff. We ordered food off the main menu and the food was delicious, we will definitely be back very soon.

We regularly visit this lovely pub, the food is good, the staff are friendly and helpful and it’s a great atmosphere. All in all it’s a good evinced out. Good vegan selection too.

Have visited this particular pub multiple times and have thoroughly enjoyed each visit. Great food and atmosphere with kind hospitality. Highly recommend. Irena

I visited the Gate today for a quick snack and a drink and found the place busy but comfortable. We ordered some food that came out differently to what we had originally ordered. Once we pointed this out to the bartender he was fantastic and...

A very hospitable relaxed pub lunch with a friendly relaxed atmosphere. Staff very helpful Daniel and Graham made sure we had everything we needed.

Staff looked after us well and so glad to see how dog friendly it has become, the manager and the team make a fuss straight away to get water and treats, we all felt so welcome. We will be back again soon

An extremely welcoming pub for all the family. Staff, including the manager were helpful & friendly. Will definitely be back again soon.

Great service good food, even though they were busy food came quickly. Staff very helpful made us feel welcome also the price not to bad. Definitely will be coming again.

We thought we would try this pub as it looked olde worldie. We went for dinner our meal was excellent nice friendly staff very helpful. Will definitely go again.

The pub has a good atmosphere with a nice chilled laid back vibe is good for family occasions I would phone to book if u have a party of more than 4/6 ppl food menu is good and quality of food is excellent and filling...

I have frequented this pub for a number of years and always found it friendly and inviting. However this has all changed since the arrival of the new manager who is rude and arrogant. His attitude to any complaints is ‘you can go elsewhere’ which...

Went for dinner, family of 4, staff were so friendly and welcoming, bar staff were really accommodating in swapping food items out for my fussy kids! Manager came over to check all was ok with our order and was friendly, said he hadn’t been there...

An extremely rude manager. When I said (calmly) that I have experienced the lack of courtesy at the pub, the manager told me that his revenues are up and therefore my complaint does not matter. He added that if I don’t like it then I...

Popped in today for a bit to eat, on the way back from taking an elderly friend to mount vernon for treatment. Ordered the hot wings as I normally do . They arrived with very little sauce, so I asked for some more and was...

Great visit today....staff all very friendly....helpful and welcoming....food was great and service aswell....Graham was great.....again...

Poor customer service - Eton Mess Sundae contained no fruit, a dribble of raspberry sauce & little meringue. Very defensive attitude from staff member who said that she’d made it herself & that’s how they make it in the company. I ate the sundae but...

The staff were very polite and helpful. Serena, in particular, was also very helpful and proactive with an issue I had with my car

Lovely to see a pub with lots of ales to try. Will be back on Thursday to have the £2.99 a pint offer.

Last minute decision to eat out for my friend's birthday lunch. Lovely touch that the bar lady remembered me from a while ago and we chose the 3 course fixed price offer;excellent. My vegetable and lentil soup was hot and tasty as were my sausages...

Great service, food was amazing best Sunday roast I’ve had out for a while. I’ll be back soon with the rest of the family

Went in for a drink a few ago - pub felt run down. Staff may have been pushed but there were finished plates & glasses left on tables. The staff were more concerned about where were sitting than actually serving a drink and this was...

Went in for a few drinks the food smelt delicious so we decided to have a fabulous meal, was served by graham what a credit to the gate pub, another member of staff brought our food over and she couldn’t be more helpful to my...

A great place to enjoy a tasty lunch. the menus are excelelnt, drinks good and we were not rushed at all. Super setting in this pub and look forward to returning again. Compliments to the chef!

Booked and came for table was told just write down as big table ! Manger got cross with bar staff we could hear about it being big table at 7pm ? Order starters and mains all came together manger so rude when we asked why...

Keep trying to give this place a chance as it’s local, nice and big inside and has a large outside area/parking - but every time we risk it again they let themselves down. This was the last straw for us. Ordered delivery for the first...

I visited the gate pub on Sunday with my friend for the first time. However I was extremely disappointed with the wait time for the food considering it was not even that busy when me and my friend entered the restaurant/pub. We placed the food...

Had Sunday roast diner today it was excellent the beef was awesome. Warm and served extremely quick Staff we’re great as usual

We recently visited the gate northwood and had a wonderful time, the food was lovely and the staff were exceedingly friendly and personal in their service to us even though the pub was extremely busy. We will be sure to visit again !

Went out for a Sunday roast lunch, service was quick and food was delicious. The manager was so lovely as well as her team, definitely recommend visiting The Gate.

Fantastic pub with great range of food and drinks. Staff are very friendly and helpful, dogs are welcome fantastic guiz on a Tuesday

Visit the gate quite often with friends, bar staff always so helpful and welcoming you can tell they all get along so well and enjoy working with eachother, they form great relationships with the guests, food always looks amazing and such good value for money

Had a lovely lunch in this super old pub. Danielle the asst manager looked after us. Great food, great service, nothing too much trouble. Danielle you were fab to talk to, great personality.

Such a friendly atmosphere, welcoming and such a cosy little place to have drinks and food, good value and good choice of drinks

Don't really need to say any more. No clarity of signs as mentioned by others. This is a good way to steer your customers away - well done!

Staff abrupt and not very friendly. Kitchen closed promptly at 9pm so told dessert not possible, yet nobody asked us if we needed anything else before it closed. Tasteless food which had to be dosed with HP sauce to get any flavour. Won't be going...

God it’s nice to be back at the Gate. It’s still a happy place, I’m pleased to report. Some new staff members as well. Meet little Callum, who in fact is 6 foot 4. Go figure, very nice and helpful young man. Andrea and the...

Came with a few friends we all agreed how friendly and welcoming the staff were, we had the chilli chicken wrap it was so tasty, good drinks choice, great gin selection

Welcomed to the new gate we arrived so early had the place to ourselves for a while friendly staff helped elderly members to allow access to disabled entrance good selection of beers and plenty of choice on the app even offered to cook breakfast for...

Totally disappointed going here today. Booked for dinner at 5.00pm for Father’s Day as we had young children and looking forward to a roast dinner only to be told they had run out of roasts at 3.00pm!!! On a Sunday and Father’s Day I cannot...

The experience of "The Gate" makes you wonder why they keep certain dishes (I had three starters) in the menu, when they are so poor at making them? The glass of spakling wine I had was not sparkling, and I left glass of red wine...

First time visit over weekend, pub looked nice from outside, staff seemd friendly. On visit to the toilets inside, it seems that the kitchen staff do not have to wear masks when standing by the bar, which is close to the toilets. it made me...

Will never go again. Bad service and staff not friendly. was really rude and unprofessional. Even the manager was rude. Food poor quality, pretty bland, not tasty. Would not recommed. Plenty of other good pubs in the area you should try. such a shame its...

Quite annoyed with the staff on my visit to the gate today. We sat on a table with 7 people. Tomorrow is the day that 6 people rule for covid comes into play, so we understood that we were told that we could not sit...

Visited the Gate with a few friends during the government's eat out scheme. Felt relaxed and reassured as safety measures had been taken in light of the current Covid situation. We ordered a variety of starters and sharing dishes. Disappointed with the breaded mushrooms and...

Andrea.... Duty manager welcomed us with a smile. Well controlled with covid-19 scenarios and we were giving instructions which were very clear. So we would a have a wonderful time, me and 2 friends were looked after throughout our time at the The Gate, with...

Thank you so much to Andrea and all the team, i visited the pub with my daughter and son in law on Sunday 5/7/20 after it being closed for the last few months due to lock down, We cannot praise you all enough, everything had...

This pub is my local and is good enough for what it is. Good food and alcohol selection, however the price is very expensive for what you are getting. Also good for a quiet evening in, never busy enough to the point where it is...

Visited the gate today and had roast beef Sunday lunch. Lovely pub, good food, varied menu (including vegan) and friendly staff. Sunday lunch is generous portions at very reasonable prices. Few minor points for improvement the veg could have been a bit warmer (warm rather...

Very good food, good service, nice environment. All dishes are well cooked and tasty Highly recommended .

Lovely place and food, excellent customer service the staff went above and beyond would highly recommend

My husband and I decided too book here for Sunday lunch , so glad we did , the food was lovely , and the staff was so friendly especially one girl who I think was called Jade , nothing was too much trouble , this...

I attended a wake today at The Gate. The establishment had created a separate section where we could sit and talk, share memories etc. The buffet food was delicious and drinks were served quickly. Thank you making a sad occasion an enjoyable and relaxed occasion....

Had a Festive meal absolutely perfect and value for money. Brilliant service in a very warm and welcoming pub.

Had a lovely meal i had a steak cooked perfectly and my husband had a pasta both very much enjoyed our food! Portions were just right! Friendly and helpful staff reminded us to log our car registration as soon as we went to the bar! Will definatly be going back again! Couldnt recommend more. Thank you

Another pleasant experience at The Gate.My partner and I decided to come for the Festive Dinner. We decided to order the Turkey, so glad we did. It was absolutely gorgeous! It was cooked to perfection. The vegetables where amazing, and the turkey was so moist. Our waitress Jade was very polite and service was quick. Pub was very clean and I just can’t fault anything. Thank you for such a lovely experience, yet again!!

I'm not sure about letting Dogs in. It came as a shock there are no notices displaid. Barking whilst you are trying to eat lunch... What about duty of care for people with allergies had to head home to get antihistamines.

Warning. Went to this pub and got hit with a £50 charge for parking. It was 9:30pm on the 22nd November- I thought car parks in pubs were for customers. Not a charging opportunity.

Went to the gate pub on Sunday lunch time for a roast The food was outstanding! Staff was lovely and quick at their jobs, recommended we have trio roast. The whole atmosphere was just nice.

Excellent service, polite staff , food was amazing Well done to the chef :) keep up the amazing food

Food was amazing service was brilliant keep it up and we will be back all the time as we love this pub

I absolutely love this pub so friendly food always amazing .fantastic staff always happy to help. Can’t wait for my next visit .

Service was good and the atmosphere fine on a busy Saturday afternoon. But two of the dishes were not so good. Fish finger sandwich .... lots of batter, could not find much fish. Prawn sandwich was very dry and tasteless. My online reviews are usually good. Hopefully The Gate can improve, and we go back another day.

HI, went for a meal there a couple of weeks ago. Parked in the car park, entered our registration number at the bar as always and had our meal.

Visited The Gate pub with friends a couple of weeks ago, I was driving and parked like I always do in the car park, i have never had to pay on previous visits.