The Garden Room Restaurant in Cheshire West and Chester

A very pleasant afternoon spent here enjoying the best selection of savories and sweets. Staff are so nice and the setting is calming with views of the lush gardens. Recommended.

Went for a spa day. Felt disorganised. Had to ask for water despite being told there was some. We asked twice for it and had to go through the hotel in robes to get some. Chairs dirty in restaurant so swapped them. Wasn't told we needed a lock for the locker so we just had to chance having our things in there and bring any valuables to treatments. Enjoyed the pool. And my friend and I made the most of the time there. Also signs in csr park would have taken us to the bins not the spa 🤣

Staff were very helpful and friendly

Was nice enough , staff were pleasant , garden needs attending to

Went for anniversary as we planned to go to the races, staff were great manager bought us a drink because it was anniversary they let us have breakfast in bed on the morning the leasure facility's are excellent, fresh towels daily, grounds stunning, bed was massive and super comfy, welcome folder is excellent explains abit of history about the area, on niggle is drinks are a tad expensive

Was cold, over cooked and un appealing. The breakfast was dry and not fresh. Not much variety. Glasses were dirty. Decor was dated.

Freezing cold seating area. I sat next to a radiator and was still cold! Poor menu and extremely over priced. Despite a very small menu and me being first arrival, had "sold out" of some dishes already. Considering very small number of guests, some people had to wait a very long time for food (I did ok but saw 2 people wait as long for their starter as it took for both my main and dessert to come). Really annoying and uninspiring piano music that was playing too loud. I'm sure there are much better eateries around Chester...

Food is ok. Not very high standard. Cheap produce, but high prices.

A good place,to go after a funeral,we went to Chester crematorium, which is at Blacon, just up the road,it was followed by a buffet,tea, coffee ☕ a bar for alcohol, sandwiches, scones,a selection of Cake 🍰,in a well ventilated, sunny conservatory, with very helpful staff

When we got are food two staff were very rude will never eat there again

Excellent food with fantastic service from all the Staff

Very pleasant staff, great food.

Restaurant very nice, staff very friendly, food was nice. Not stunning but nice

Posting on behalf of the Smith and Reddy family - We just wanted to say a huge Thank You to you for the fabulous buffet we had today at the Mollington Banastre in Chester. The occasion was an interment for my father and mother-in-law. It was very important to us that the get together afterwards went well. Of course, the service and food are the main part of this and we really couldn't be happier with both. Everyone said how lovely the food was. Very best wishes to everyone involved and thank you for helping to make this a great family occasion.

Not the best,food wasn't the best and the place is in dire need of a refurbishment.The staff are friendly and attentive but they are running around like headless chickens as they are under staffed.

Very lovely place, staff helpful and pleasant.

It was like staying with family. We felt at home the staff were polite and helpful and the accommodation was clean and comfortable.

Lovely Sunday lunch here. Very relaxed with lovely food and service. All the staff were very good and helpful. We always enjoy it here.

Not one to complain usually but unfortunately the worst afternoon tea experience i have had.

Comfortable lounge area. Food ok.

Nice quiet hotel, rooms are ok didnt try the food

Have hosted a number of family wakes, the last of which was on at the same time as a wedding which was odd for both parties. Buffet and facilities were OK

Absolutely delicious meal and fantastic service as always. Thank you so much we can't wait to return in April!

Coffee could be better, the place is nice though.

We had an extremely pleasant lunch, with delicious food and very attentive staff

Very disappointed. Was given a voucher £45 for afternoon tea for 2 for Christmas. Service ok had to go looking for waitress and the food was ok if you were one of "The Borrowers" cakes were postage stamp size literally. We did ask if we could have more cakes and were given some brownies.Felt we didn't get our money's worth at all very disappointed customer.

Food was good, staffing not so good. Service staff didn't know menu, hardly anyone in restaurant and still took 1.5hrs to bring mains. Celebrating a special birthday thought they would have done something for the person as a little gesture like most places which would have enticed us to buy a dessert,but no. Service staff need the training

Worst hotel stay ever. 1st room was freezing cold. Second room had dirty pants in the wardrobe. And after finally moving to the 3rd room at 11 o'clock. This was surposed to be the bridal suite. I definitely would not wanna take my bride back to that room in a million years. Avoid at all cost

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