Based on 271 opinions finded in 1 websites
Based on 271 opinions finded in 1 websites
Nº 338 in 398 in Monmouthshire
Nº 95 of 108 British in Monmouthshire
Opinions
We’ve been in the restaurant a couple of times now. We especially liked the helpful young man who takes you to your seat. The food has been consistently good and would definitely recommend. The jacket potato with mushroom, bacon and Stilton is a winner with me!
Mary C . 2024-08-22
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We loved the venue and the shops and the farm shop . Had fish cakes which were lovely but tiny and not good value for money . Waitress and other staff were rude and unhelpful and ruined our experience . Could be a fantastic place for lunch if they had a decent workforce .
Una C . 2024-07-23
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Brought my 86yr old mother for lunch and requested a window seat as we have done many times over the years. The young woman who seated us removed a chair to make way for my mother's wheelchair and as I was manoeuvring the chair into the space she immediately said "we need to keep the area clear". I let her know that I was irritated by this remark as we had literally just arrived and I had almost 'parked' the wheelchair - the alternative being to leave my mother half stuck out in the aisle. We patiently waited for our order to be taken due to the sign stating they were very short-staffed. After 25 minutes (by which time my mother was becoming dehydrated) we discovered that we had been 'left off the list'. When I spoke to the Manager he said that 'mistakes happen' and sometimes staff forget to put customers on the list to be served. I said I suspected the reason was in fact due to our earlier encounter with the young woman and he said "yes, it was". He also told us that wheelchairs are not supposed to be placed in the window area - not really sure what to do with that insight, but not an issue for customers or justification for the treatment we received.
VivienM42 . 2024-07-07
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Odd table service in this cafe - have to wait for a waitress to walk you to a table, (why when there are loads free ?) she then goes away, brings you menus, goes away, back to take your order and payment goes away, brings your food, goes away.... but then you have to get up and get your own cutlery !!! Very odd. Waitresses must be so tired 😩 Self service would be much more efficient and much quicker. You could then see what you are ordering before you pay for it !!! And all just for cheap quality food, deep fried fish cakes filled with wet slush, salad leaves had seen better days, some were brown. Not much else on menu, certainly not for vegetarian unless you want a jacket potato. Not worth bothering with.
Jenny J . 2024-05-13
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Slow service low quality food over priced Full of teenage staff who are poorly trained and have very limited customer service skills. We tried the place several times always poor never again
steve . 2024-05-11
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I’m local and do like the garden centre and restaurant, today was exceptionally busy in the restaurant, nice to see Jose back making the coffees ! Lunch was good , 15 min wait for paninis and chips, now I’m not usually negative but this was around 2 o clock, dessert cabinet literally empty( we went and got a dessert from farm shop) staff worked well from what I saw
Lazy mom 41 . 2024-05-08
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We've always enjoyed our meals here but not this time. We expected a wait because it was Bank Holiday, but this was a long queue. It was frustrating to see so many tables available but clearly too few servers. To top that we could see food arriving at tables who arrived after us. When the food arrived it was fine although no teabag in the teapot. It was better when you could choose between a snack and waiter service for a larger meal.
Yvonne W . 2024-05-08
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Long wait to be seated in a half empty room. Lots of staff wandering around in pairs doing nothing. Took ages for staff to come and take our order and surprise surprise ages for the food to arrive. Far too pricey for such a terrible place to eat. Avoid at all costs, I will never be back.
Matspill . 2024-05-03
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On visiting the restaurant with our grandchildren we ordered 4 meals two being american pancakes with fruit , which we had previously had!This day they came drowned with a mixed sloppy compot, which looked absolutely disgusting. My grandchild being only 8 took one look at it and cried, we asked the server if there was anything she could do,like possibly just bring a pancake on a clean plate with nothing on, she returned from the kitchen and said no. So we took him up to the cake stand to choose something for his breakfast, I stood for possibly 10 minutes every one totally ignoring me. There was a man standing behind the counter I asked if I could speak to the manager. He said I am the manager!! Yeah !!!On sharing my experience I was told he was very busy and also the kitchen. He said I could order 3 more with maple syrup but would cost me another £8 50p. By this time two breakfast on our table had been eaten.So we just got up and walked out.Certainly will not be visiting again.
RUTH N . 2024-04-29
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young women in 20,s blond hair medium build did nothing but stare at us, all the time made us feel unconforble older man with grey hair, said he would sort it, not sure if he did as we were fed up with being on show and stared and grinned at, by this lady, will never go again and will tell people i know to avoid,
Jessie h . 2024-04-09
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Great food well presented, arrived quickly Staff were friendly maybe they could be a little faster but we were happy to chat .
Kay W . 2024-04-03
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I've been a loyal visitor to Chepstow Garden Centre for years, particularly enjoying the moments of respite at The Garden Restaurant. Initially, when the restaurant unveiled its revamp, it was a revelation – reasonable prices, generous portions, and delectable quality that made every visit a pleasure. However, months down the line, I'm disheartened to report a stark decline in every aspect that initially won me over. The cost of dining here has steadily climbed, a change I could perhaps stomach if the quality and portions had remained consistent. Regrettably, this is far from the case. The quality of the food has taken a nosedive into the realm of the barely palatable, a sentiment echoed by both family and friends who've accompanied me on these visits. Most of the staff at The Garden Restaurant continue to be the lovely and welcoming faces we've come to know, making it all the more disappointing to encounter service that detracted so significantly from our experience. On our last visit, we were served by an older waitress who, alarmingly, was coughing openly as she greeted us and continued to do so while serving our table, without so much as an attempt to cover her mouth. In these health-conscious times, such oversight is not only concerning but unacceptable, contributing to our decision to avoid this establishment in the future. It genuinely saddens me to write this review, as The Garden Restaurant once held a special place in our hearts as a beacon of quality and comfort. I can only hope this feedback serves as a constructive call to action, urging a return to the high standards that once defined your establishment. Until then, we regrettably must take our leave and look elsewhere for our garden centre delights.
TonyTwoTimes111 . 2024-04-02
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Been here plenty of times before and the food has always been great value even though the staff are typically young and very slow. This time was awful. Went for Sunday lunch (have been previously). There were plenty of staff around but they were all wandering aimlessly. Chit chatting and clearing a table here and there. We arrived at 2:15pm. A normal sized queue (you’re not allowed to book if you’re less than 5 people as apparently ‘there’s no need’) - people were being seated at a snails pace. Lots of empty tables. Lots of people leaving after finishing their meals but nobody being seated. A huge queue developed behind us. After waiting for 30 minutes in the queue to be seated, a server decided to come and shout that they had ‘ran out of Sunday lunches’. What a load of rubbish. How can you run out of Sunday lunch? It was obvious that the staff did not want to take any more Sunday lunch orders even though you are supposed to be able to order up until 3pm - by now, it was 2:45pm. No apologies. Total waste of our time. If you are looking for a quick and efficient service, this is not the place. We Will not be returning.
smevans87 . 2024-03-24
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Quick and courteous service.Food was OKish but a bit greasy and the sausage was very low quality.Price to quality ratio poor.Nice coffee.
billrQ4099MX . 2024-03-03
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Such a disappointment! We queued to be sealed. No real greeting - they merely asked how many there were to seat. Without any ado, the menus were slapped on to the table and the person disappeared. We were not asked if the table was ok for us, nor given any further instruction. We had no idea whether we had to choose from the menu and go to the service area to order or whether someone would come to take our order. 'Sonny Jim' eventually arrived with a tablet. He had very little idea of what was gluten free and kept disappearing to inform himself. The menu was quite limited as we only wanted a snack. After a lot of to-ing and fro-ing with Sonny we ended up with a bowl of soup each and a slice of white bread straight out of the packet ; not a roll in sight, either gluten free or otherwise. The soup was tepid and tasteless We needed to ask and were expected to fetch our own cutlery and napkins despite being pensioners. There was a complete lack of atmosphere and nobody popped back to see if things were ok - just as well really. They might have received more than they bargained for! This was a second visit in the last few months to this place. We'll give it a miss in future . Not sure what they're trying to achieve here. Whatever it is, it's not working!!
Traveler15865227071 . 2024-02-17
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Since our last visit the restaurant has been refurbished and has changed from queuing for your food and drink to table service. We visited around 2.45pm on a Sunday afternoon thinking we'd have a coffee and maybe a slice of cake each. We waited at the "please wait here to be seated" sign for nearly 5 minutes. One of the younger serving staff came twice to collect menus but ignored us on both occasions. I would have preferred it if she'd said "someone will be with you shortly " rather than blanking us and the growing queue behind us. We were eventually shown to our seats and given menus. With cake at around £3.45 a slice we decided to just have coffees. We tried to order via the app however couldn't get onto the centre's wifi. We waited another 15 minutes or so for someone to take our order however nobody came so we left. Having been shown to our seats by one (possibly senior) lady, I'm not sure how the waiting staff know who they have to serve and in what order and if you're going to offer table service at least employ enough staff to cover the number of tables. Having travelled over the Severn Bridge, in future we will turn right towards Chepstow and instead visit Hanley Farm Shop just past Tidenham. Queue to order (delicious) food and drinks and get service with a smile... instead of being ignored.
Louise B . 2024-02-14
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Beware arrive in plenty of time to allow for your table order - there is a sharp cut off time for breakfast ... unfortunately it took 15mins for the server to arrive at our table and take our order by which time we were told the kitchen were refusing orders. Instead ordered a slice of cake ... which must have been quickly retrieved from the garden paving section ... it was so stale .. however kitchen were happy to swap for a cold lemon merangue slice Shame as the interior has been massively upgraded to make a very nice environment
Richard F . 2024-02-11
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Had late lunch here today, service was terrible, both persons who attended to us lacked charm and were surly! In fact, the “waiter” who brought us extra hot water for the very strong tea, virtually threw the pot on the table without a word and walked off! No coleslaw came with the toasted sandwich which was included on the Menu. The service for the cooked food was very slow and we had finished our scones before the sandwich, minus the coleslaw, arrived! The onion rings ordered arrived ten minutes after the sandwich! The menu prices were extortionate and the experience will not be repeated! The Staff were in no way overworked and at one stage, eight of them were to be seen standing around and chatting to each other at the counter! Some Staff training needs to be undertake quickly, otherwise you will loose all your customers!
Sue H . 2024-01-13
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Slow service. Overloaded staff with poor supervision. Mediocre quality food. Expensive based on the above. Been before and thought we’d try it again. Nothing has changed.
G4175GRandrewl . 2023-11-04
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Just wanted 2 lattes. Was shown to seat very promptly. It took 15-20 minutes before our order was taken. Apparently there are only two people taking orders and they were busy. Not great service
Paul M . 2023-10-12
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Havnt been here in a while due to illness, glad to be back , after reading all the negatives , I enjoy my cappuccinos, and we opted for a Sunday lunch , couldn’t fault it , well done to the kitchen and front of house staff, we will be back
kiri400 . 2023-09-25
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We had a lovely waitress today called Eden who was smiley and very attentive. She made sure we had the best experience possible and recommended the chai latte which I particularly enjoyed.
taylorjK2470IF . 2023-08-27
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Had Sunday lunch yesterday and though the roast beef had a good flavour the veg were all well undercooked and hard and we paid £2.50 each extra for cauliflower cheese that was inedible, the cauli was raw, all we could do was pick at the top of the florets and try and slice them off and spoon up the cheese sauce. I know the trend is for veg to be cooked less but ours really were not acceptable. On the positive side the staff and service were very good and the new restaurant is so much better but sadly we will not return for Sunday lunch or recommend it to anyone
Busy27 . 2023-08-21
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Our first time here, had lunch in the cafe which was nice & a good sized portion. The garden centre had everything we wanted & more! The farm shop was excellent, took me back in time! Definitely worth a visit & passes a few hours easily.
JamieL706 . 2021-06-18
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After looking for somewhere to enjoy a Christmas dinner and soak up some Christmas spirit we visit Chepstow Garden Centre. This Christmas dinner is nothing short of pure rubbish. The turkey was cheap turkey rolled around stuffing, cheap and nasty pigs in blankets and the roasties, parsnips and gravy were all watery. I would not recommend this. At £8.50 a person is definitely not value for money.
Peploe . 2020-12-16
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A Saturday well spent , started with lunch in the restaurant, love that they’ve gone back to till service, food was lovely as always , steak & ale pie is very very nice , managed to fit a cheeky mince pie in as well , after an hour spent in there, had a lovely walk and bought lots in the Garden Centre, love how they do they’re decs , it really looks Christmassy around there, it m sure I’ll be back within the next week , we’ll done to everyone , stay safe
kiri400 . 2020-11-21
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The restaurant is now table service only, you get shown to a table, given a menu, someone will take your order and bring everything to you, my experience is the system for these girls is working well, even though they are short staffed, through no fault of their own, so please be patient with them, it’s a learning curve we all got to get used to, I overheard a grumpy man having a go at one of them , I won’t say why, but he was being petty, and yes you have to wear a mask until your sat down, it is away of life now, We will continue our weekly visits, so please be kind x
kiri400 . 2020-09-27
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Overcooked salmon Tinned veg and frozen mash for £8. Awful. It was our weekly treat to eat out and my son was gutted.
lizzieh207 . 2020-09-15
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Whilst staying in Chepstow we visited the Garden Centre Restaurant for breakfast on several occasions. The Garden Traditional Breakfast was excellent value for money and the option of swapping one item was ideal for my son who doesn't like eggs. The service was excellent and the food that was served was hot and delicious.
R1584FTsarab . 2020-08-29
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Glad to see the restaurant back open , we’ve missed our weekly outings for lunch , the new system in place seems to be working well, we were happy to be given directions on what to do when we entered the restaurant, by the lovely Nia x Food was very nice as always x The whole of the garden centre seems to be dealing with this situation we are in really well
kiri400 . 2020-08-24
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Visiting a friend in chipping sodbury and we popped over for a visit (secret love of garden centres) - and found an amazing bargain cream tea in a lovely cafe! And super lovely service from Karen - so helpful! What a find :) And garden centre looks pretty promising too - we spy bargain shoe shop too!!
lemonpony . 2020-08-15
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Lovely little garden centre with lovely staff. I think the review below insinuating that a young member of staff needs speech therapy is rude, insulting and close to bullying. I’ve never had anything but positive experiences here.
W9754CIlucyf . 2020-06-28
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Went there today to buy stuff for the garden and was rudely stopped when going in by a young girl who had been trained by the Gestapo. She then gave me a 5 minute speech with a plum in her mouth 99% of it I did not understand..She needs speech therapy. When inside it was every man for himself with no social distancing so I walked out and won't be returning
dddddddddddddddddfdd . 2020-06-21
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This garden centre has large range products, plants to wild birds food, to jumpers and wellingtons. At the end of that walkway was a large and well lit cafe area. The cafe has two serving area. Hot drinks and cakes, with the lunch time choices also available.
Jlidwyn . 2020-02-06
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Absolutely disgraceful !!!Cheese and onion Gluten free toastie was horrendous!!! I actually felt insulted that they thought it was acceptable and charged £ 5.50 for it......My Toasted sandwich was a Ham and Cheese on Normal Brown Bread and this also was awful the Ham had a huge ring of Fat still attached and the cheese wasn’t melted.... The side salad looked as though it had been standing around for hours and had no dressing ....... we will never return to this place again...and most certainly would not recommend it
Julie B . 2020-01-17
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This Garden Centre is located just outside Chepstow and has much to offer. We dined on an excellent roast turkey dinner - good portion size with plenty of sprouts ! Surprised Christmas pudding was not on offer though ! However, the main focus of our visit was to see Father Christmas and that was brilliant - be warned you need to book in advance online to avoid disappointment ! The whole experience is really well structured and carefully thought out to keep children’s interest and attention. There is a letter writing room with post box and children can then choose a tree decoration, you then board “the train” to the North Pole and meet the reindeer as you go. In the next room you get to hear Rudolph’s story from Nutmeg, the reindeer and Nutmeg will chat to the children . Finally, you get to meet the man himself and that is lovely - plenty of space and our Father Christmas took time to talk and listen to the children and help them pose for photographs - there was no sensation of rush . He was gentle and humorous and tried to involve not only parents but grandparents too ! After a suitable amount of time you are then escorted by the elves to a present room - the shelves are laden with really interesting toys and games- not cheap plastic tat to be found in some other grottoes! Great experience and great value for money !
MargaretPonthir . 2019-12-16
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What a shambles !!!! Paid £12.50 ? For a ticket to listen to a Victorian choir while having a Victorian afternoon tea, like last year was expecting the same !! Food was great as I had expected, cakes lovely , nice homemade ones as well , then come to drinking tea/ coffee ... out of a paper cup !!!!! It was like a child’s tea party, seriously, I mean was it too much hassle for china cups, or that would’ve meant washing up at the end !! Whoever made the decision to use paper cups think about your customers next time not yourself !!!! ..... I am a loyal customer to the Garden Centre , hoping this was a one off , Thankyou
wonderfulife49 . 2019-11-30
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Very good with well stocked plants and garden furniture.Also tools for gardeners and a wide range of seeds.Good selection of gifts books and things for presents.Along with a shoe shop excellent café and food. The farm shop is also worth visiting with all these stocking a good range of xmas products
FunFUnFun333 . 2019-11-15
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Look at the photo of the cappuccino I received! Awful. She said she couldn’t do better because it’s difficult to froth. What?
Merglyn . 2019-11-15
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This was my first visit and i enjoyed looking at the decorations . amazed at how much they sell inc clothes , shoes , books and garden stuff. also cafe and seperate food outlet. def return when in that area.
Pamela S . 2019-11-10
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Visited on Sunday and the selection of Christmas Decorations were better than any of the other 5 places I have been. Well decorated and spaced out. Also stopped for Sunday lunch in their Restaurant and it was amazing, great quantity and value for £9.
ChristieCStacey . 2019-11-06
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Been here a few times for coffee and cake always a great selection of beautiful cakes. Staff are always polite and welcoming
PaulB8985 . 2019-10-11
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Fantastic garden centre, excellent quality plants, & lovely staff. Looking forward to next visit. So many different plants, & the best selection of pots ever.
65lily . 2019-09-20
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The garden centre something for must people books, pets, garden things a place to look for something for a present and a great place to eat from cake and coffee two main meals. Great afternoon teas neec to book for afternoon tea.On same site a great farm shop and pet shop
waslade . 2019-09-05
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Took my son after him being at home for 2 weeks due to surgery. Menu has changed and breakfast menu looked fab but we went for lunch. Choices were very narrow. My son had salmon special but veg ( peas and carrots ) tasted liked tinned veg. For £20 for a meal for 2 left very disappointed. Will not visit again
lizzieh207 . 2019-08-13
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Stopped to visit restaurant as we had been to visit a attraction in the area.We decided to have a Sunday roast choices being roast beef or pork either large or small .We chose beef and a£7.50 small meal .Well the meal exceeded our expectations the beef was tender served with fresh vegtables and very flavoursome. The smaller plate was more than enough excellent value.We did look around the centre after which was bright and airy with a huge choice of plants,at reasonable prices.
mysticmaggie . 2019-08-11
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My family tried the Afternoon Tea last week. We all thought it was quite substantial and excellent quality. Really good value for money and well worth the visit.
keitharmstrong . 2019-08-06
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Usually a lovely place for coffee sandwich and cake.
Q2348PEnicolad . 2019-07-20
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Went with a friend for lunch. The cafe is now massive, but very noisy, as nothing to soak up the sound, but it was also very busy. We both ordered jacket potatoes, they were both adequate. Good place for a light lunch.
onlymyopinion69 . 2019-06-27
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We called in for lunch and after spending a while waiting to be served we were told they had run out of the special for the day. We chose an alternative when we tried to place the order they were out of this also, after loosing the will to live we ordered a vegitable pie. This was terrible and very expensive for what was in it. Unless the management start listening to complaints they are not going to survive. The food is too aimed at the vegan customers with poor choice for the rest.
TEDDYnewport . 2019-06-27
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we had a private gathering here recently and the staff, especially Paula were so kind and attentive. we are enormously grateful and recommend them all day long
wendy f . 2019-06-24
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Lovely idea to have a small area sectioned off so we could celebrate a friend's birthday. Coffee and cake were good but the whole place seems a bit soul-less. Maybe it's just me!!!
Liz G . 2019-06-12
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This garden centre is on the A48 in Pwlmerick about 1 mile West of the high beach roundabout in Chepstow.
Raymond H . 2019-06-06
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A lovely restaurant as part of a large garden centre. Very very busy . Cakes and gateaux to die for! Menu offering cold and hot meals and Specialboard.
kenneyliz . 2019-06-04
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a large building, a coffee out let and a hot meal counter very slow service lots of staff milling about, but still tables not cleared away, food very good when it arrived nice portion and hot tables after about 2PM have reserved signs on so they dont have to clean them
Ricky B . 2019-05-29
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Stopped for breakfast during a bike ride.
airfish1 . 2019-05-19
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Used the Garden Kitchen for a quick break with my husband, daughter and granddaughter. The staff were lovely, especially Roxanne and Marie. My granddaughter knocked over a drink - embarrassment all round for us - but the staff were quick, efficient and super friendly.
GElizabethD . 2019-05-16
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Lovely eating area, quite spacious and clean. Queued for 15 mins to be told I had to go to the other counter for hot food, in fairness it does say on the front of the menu, but who reads the front lol. Food didn't take too long to come and it was lovely. Prices are not cheap but I wouldn't say they were extortionate. Garden centre itselfis quite pricey. Plenty to look at including a pavers shoe shoe and an Edinburgh mill. Nice afternoon out.
buzz7763 . 2019-05-08
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Come here quite often, sometimes just to have a wander about, lots of plants to choose from, they sell all sorts of things inside as well; shoes, clothing, books, dvds, aswell as the usual gardenening accessories. They have a large bath bomb section which my daughter enjoyed picking from today. There's a aquatic shop attached which also sell rabbits, guineas, birds and reptiles and there is a nice little farm shop opposite to buy meat,bread, cheese ect. My daughter and I had a snack in the garden centres restaurant, just a bowl of chips and a cake to share, all the menu is reasonably priced and the chocolate cake was very yummy. The garden is nice to sit/walk in the warm weather, when you see all the fish in the pond. Very relaxing.
addict2holidays . 2019-03-29
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Bahçeniz ve eviniz için tüm çiçekler, tohumlar, soğanlar , süsler.... Dış kısmında bir market. Yan tarafında balıkları, tavşanları, görebileceğiniz güzel bir alan... Alışverişten sonra birşeyler yiyebileceğiniz ve kahvenizi içebileceğiniz bir yerde mevcut...
Aysha17 . 2019-03-04
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Took my parents for afternoon tea. Excellent value for money and friendly staff. Everything is on the flat and we bought gardening tools, shoes, clothes and almost a rabbit. There was something for everyone. We ran out of time and only managed a quick look at the large farm shop. Well worth a visit and brilliant for anyone with mobility problems.
blod30 . 2019-03-03
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Went to the garden centre for general look around which is very good in itself and decided to stop for lunch.
. 2019-02-17
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Just moved to Chepstow, my husband found a great local garden centre. We went for breakfast today spotlessly clean and the breakfast was delicious. A well look after garden centre with lots of choice.
. 2019-02-17
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This Garden centre has a large and varied product portfolio for the avid gardener It also had great pensioner offers on a Tuesday such as 10 -20% off The Garden Cafe offers good quality meals and excellent Coffee
. 2019-02-12
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Cuttlery and glasses are filthy. Food is always below standard. It’s always soggy and bland as if it’s been done a day or two before. Always busy and staff are hardly bothered.
. 2019-02-08
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Only started visiting here in the last year. Got to say the cafe/restaurant is fantastic. Nice atmosphere, and excellent food.
. 2019-02-03
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called in to get some seed potatoes then called in the cafe for coffee n cake, always fairly busy but good service. prices reasonable also offer a loyalty card system buy 6 coffees get one free
. 2019-01-18
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Have visited this restaurant within the Chepstow Garden Centre several times over the past 12 months. The food is of good quality and reasonably priced. We particularly enjoy the traditional cooked breakfast. The staff are generally friendly and helpful, but stick rigidly to their time restrictions. Last time we were two minutes too late to order breakfast and therefore 28 minutes too early for lunch, so had to settle for a coffee.
. 2019-01-15
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We have visited this restaurant several times, and always had good meals and service. Yesterday 2 January 2019 we had lunch with some of our family. My wife had set her mind on a Salmon meal, but they had taken it off the menu due to demand. Seeing how disappointed my wife was, she made took the time to ask the chief if they could manage one salmon meal, and yes they came up trumps. All the meals we had were good and great value, but heir service yesterday was far beyond what we expected. Big well done.
. 2019-01-03
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I’ve left a negative review for this cafe before but sadly had to go again as we all went from work. The cafe was busy, the queue to be served was long, it was like eating in a OAP’s home (with no atmosphere) and once again it was overpriced. I had an early grey and it was so weak that it was undrinkable. A tea and cake cost over £5 and both were horrible. The others had sandwiches, jacket potatoes, etc, and all said it was overpriced and not filling. A very depressing place to eat and we couldn’t wait to leave!
. 2018-12-15
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Christmas decorations nicely set out very busy nice Sunday lunch enjoyed the day out wrap up cold in the wind
822keith . 2018-11-18
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Visited to get some decent food rather than pay the Marriott Golf hotel highly charged poor food. Its a nice garden centre though.
rogsam . 2018-10-08
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Popped in for a quick look around and decided to have a cup of coffee and a cream & jam scone. Most enjoyable, would certainly recommend a try to anyone who have not been before, also the staff in the cafe was very pleasant.
Mervyn S . 2018-09-22
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We find that most Garden Centres have most acceptable places to eat and this one at Chepstow is up with the very best. Superb breakfast choice and wonderful coffee and cakes throughout the day. Lunches also served.
Alan B . 2018-09-05
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Had a lovely lunch toastie and cake. Clean facilites, bright, nicely decorated. Good was tasty and served hot. Only downside was ladies toilets wash basins very wet and could do with a few air freshener.
Q2348PEnicolad . 2018-09-04
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What a delight to stumble upon Chepstow garden centre.
Julia H . 2018-08-20
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Stopped here for lunch. Good choice and friendly quick service. Food hot. The cakes for after s with a coffee are scrummy
lumleys_11 . 2018-08-14
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Always come here and my mum visits most days but noticed lately the staff serving on the garden room need a lesson in customer service
jellyfish40 . 2018-08-13
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I agree with previous review about customer attitude, might have been late afternoon, but no need to take it out on staff. Coffee was nice,
ted87 . 2018-08-13
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Second time we have had lunch here, jacket potato again excellent. Not the cheapest but you do get a good portion of well made fresh food for the money. Would recommended and the garden centre is one of the best about. The farm shop is super, however what was a very good aquatic shop and pet shop is now awful
bulldog19 . 2018-08-11
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Stumbled across this little gem what a surprise we had jacket potato i had cheese husband had prawns absolutely lovely staff were nice very helpful and polite i noticed all the tables were kept free of used plates etc and it was spotless after lunch we had a wonder round the garden centre then poped in the farm shop which is in the car park if your in the area worth a visit
Sharmiller123 S . 2018-07-20
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First visit very impressed good value pots tea friendly staff good selection of food good portions well presented
saxonlad69 . 2018-06-25
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Attached to the garden centre, this cafe is pleasantly appointed, with the area outdoors especially restful, with the sounds of running water and a number of attractive pools. The food and beverages are freshly prepared and tasty, though rather expensive - as is normal in garden centres. Worth a visit when shopping in the garden centre, or for meat and fish in the excellent farm shop across the car park.
B9575CEdavida . 2018-06-24
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Hi , we visit this place quite often but recently we chose to have lunch there . We chose from the set lunch menu a quiche ( home made ) and my wife had a scampi meal . The service was very good friendly and welcoming the food was fine . It was what you get in most of the garden centres we have visited . Its ok , nothing especially wrong but I beleive that it could be improved on . Also the prices not only here but in general tend not to be cheap . But there you are it is what it is . I wouldn't not eat here again or not suggest you try it . I would just like a bit more input to the food to raise it from ok to mmmm that was very good . Try it yourself , I dont think you will come away very disappointed . We will eat again here . The garden Centre is also worth a visit with a good selection of plants clothes etc . Also on site is a Farm shop and butcher although we haven't tried it yet
stefanjansaunders . 2018-05-30
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Came here for a quick bite of lunch. We both had bacon, cheese and onion marmalade toasties. These were delicious and not the normal processed bread, cheese etc. The bread was a nice fresh premium loaf. We had bottled water and were offered a glass with ice which was good. Only negative was that they were relatively slow in clearing tables and didn't wipe them. It was very busy being a Sunday lunchtime. Lovely setting. Would definitely go back.
Andrew C . 2018-05-20
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Fabulous ploughman’s for lunch today. The place is spotless, most of the food seems to be locally sourced, and really friendly and helpful staff. Prices not too bad either. No complaints at all
Telefonski . 2018-05-19
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There are four of us in our group we ordered our food together the three of us had I will forward quite quickly but the last one didn’t get his interview 3 quarts of an hour later all it was was Apple PieAnd custard disgusting how we had to wait and hound them to get it
Kathleen S . 2018-05-08
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Ended up waiting 45 minutes for our food before we realised it wasn’t coming. Turns out there was a “computer glitch” that meant the kitchen never got the order, which apparently happens every now and again. Would’ve been nice if the lad that took our order actually came to find out why no food had shown up instead of just plodding about miserably.
Philjksn . 2018-05-05
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Visited (Tuesday ) far to expensive based on what we ordered bland/ basic ! Wont be returning any time soon.
fussyfaggot . 2018-05-03
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Stopped for a snack when visiting the garden centre. Had paninis. They were OK but poor value for money @ £5.50. Cakes etc looked very nice so tried a couple of tartlets. Very nice but definitely pricey.
Richie W . 2018-05-02
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as i go to the garden centre with my family we always stop for a quick drink or some grub in there. recently i notice how much i was paying for a tiny bowl of chips 3.00 is a bit to much for a few chips if i must say. the other problem i also have with the food is that they dont offer a range of crisps which is very annoy
kierran m . 2018-04-15
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Went to have lunch there today. After paying extortionate prices the food arrived cold and not cooked. Worst part is the lady serving was stroppy that I said something. Won't eat there again.
GPjgM03 . 2018-04-13
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How can you charge £5.50 for a cheese and ham toasty with barely any cheese or ham in it? My partner paid £8 for a beef bap, which is majorly disappointing. Yeah, wouldn’t recommend the toasties or sandwiches.
Tomm W . 2018-04-09
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Been going to this place for nearly a year on a Sunday i have been having the gluten free breakfast with normal toast . Today was told they would no longer serve this and i could only have gluten free toast .This seems very petty...
Mark M . 2018-04-08
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I never quite know why I ever come back to this place. Even o a good day the service is dreadful. 1 person serving coffee 6 per queuing but very importantly someone is arranging the coca cola. Tables need clearing. Sadly this is my experience...
Sue4067 . 2018-04-07
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This is a comprehensive centre with lovely garden plants, furniture books and outlets like Edinburgh wooden mill and pavers. Pop into the restaurant for a lovely meal, snack or coffee and cake. Food freshly prepared and of good quality.
lumleys_11 . 2018-04-04
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Lovely scampi & chips, and chicken breast stuffed with Brie & bacon. We came for first time for lunch. Was very impressed, and price not too bad.
z4zulu . 2018-03-27
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Very disappointing, from confusion over our orders to the actual meal itself.The second cashier that I dealt with was rude and standoffish, tried to tell me that I put the order in wrong; I had actually read out our order three times in all -...
Amanda S . 2018-03-11
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Tidy place to eat large eating area clean and tidy food OK priced reasonable try it for yourself not sure if they do pensioners meals if not they should.
boodera . 2018-01-26
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After visiting our favourite hairdressers at Brick House, Redwick, my wife, her friend and myself travel on to the garden centre. There is much to enjoy, looking as well as buying including the various outlets where we always find something. The garden centre offers so...
alanjbarker . 2018-01-22
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