Based on 8 opinions finded in 1 websites
Based on 8 opinions finded in 1 websites
Nº 277 in 422 in Winchester
Opinions
A perfect spot for a leisurely lunch. In fairness, this hotel has been part of my family's celebrations, gatherings, weddings etc (through multiple hotel owners and chains) since about 1973. We keep coming back. Excellent staff, knowledgeable and helpful. Sunday lunch 12MAY2024.
Mike Hindson-Evans . 2024-05-23
MORE AT Google
Went for Christmas dinner and while the staff is lovely the service was poor. A lack of organisation was obvious and people throughout the room was sharing comments and confusion. Sat at our table and within seconds they had brought the starters. It took close to half an hour to get someone's attention and ask for the complimentary drink we were supposed to have at the bar area 🤷🏻♀️ Very quickly we noticed what was happening at our table was happening all around. The food was ok. Between the starter being finished and the main arriving there was a bit more than 1h which was also a common theme in the room. Overall that was quite a confusing and disorganised atmosphere which doesn't make you want to come back.
Sophie Le Reste . 2023-12-25
MORE AT Google
It is a lovely setting, the staff were friendly and welcoming, leaving us alone to enjoy our afternoon tea. We would have appreciated being asked if we wanted water, or indeed anything else though. It was a far from generous afternoon tea, the normal 4 sandwich fingers (nothing spectacular there), 1 average size scone (decent amount of clotted cream), 1 small finger of carrot cake (delicious), 1 profitterol and a small piece of brownie. I didn't feel full afterwards unlike with pretty much every afternoon tea I have ever had. It wasn't unpleasant but I won't be going again.
Beth George . 2023-03-24
MORE AT Google
Awesome food and friendly service.
Ares Cruz . 2019-01-30
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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491 Opinions
Fairly unimpressive.The kids were so excited and the decor is great but there seems to be some underlying issues. It was not busy as we came in early at 5pm. 25 minutes to get a menu, at least 8 items not available which was only an issue for adults, food arrived before our drinks which eventually arrived incorrect, food was decent though, we requested a menu again for desserts but after 15 minutes, no sign of it so we paid the bill and left for Kaspa’s. Seemed to be a similar story on other tables, eventually the people hearing the unavailable items just left without ordering. In hindsight, this probably would have been our best bet. Such a shame.
370 Opinions
Absolutely appalling just shewed away by some old member of staff sayign NO DOGS at my old dad whilst I disabled woman with assistant dog CLEARLY MARKED on her leash refused entry. I SHOP HERE EVERY WEEK. never again!!! Absolutely disgusting behaviour from one of your more senior members of staff. As a vulnerable disabled woman I will be making a complaint and never returning. Absolutely disgusted by your Starbucks staff member closing the door in our faces. Entirely rude and literally ILLEGAL to refuse service and assistant animals. SHAME on you.
9 Opinions
I met with my 3 bridesmaids to discuss all things wedding as i don’t live locally to them. From the moment we arrived we were treated wonderfully. With a wonderful atmosphere between the team and with us. As a restaurant attached to a hotel my expectation was low but we all came away smiling and feeling like we’d all been looked after ☺️
1490 Opinions
Wake for over 70, excellent choice of buffet food, and replenished when low. Chef could not have been more helpful. Thank you for your service.