Based on 104 opinions finded in 2 websites
Based on 104 opinions finded in 2 websites
Opinions
Lovely hotel with beautiful views and surroundings. Food was lovely too. Highly recommend
Stuart Wilson . 2024-10-09
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Very beautiful and tasty restaurant, the stuff are helpful and very respectful, I’ve ordered a wrong plate and they did not charge me for it, the prices are moderate specially mariola she was very helpful also the others were very nice and welcoming, i really recommend you come and try it, definitely deserves a higher rating
Mohammed Alkaabi . 2024-10-01
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Very upmarket restaurant, however the food did not meet the expectation, the pate was horrible, steak was over cooked and the chicken was tough and chewy, there were ants crawling on the table, when we notified staff we were given a napkin to squash them with, in the end we paid £130 for two people for a terrible meal For breakfast again very overpriced £26 each for 1 sausage, bacon, egg, potato scone and black pudding, the food was cold, when I brought this to their attention, the attempted to fix the issue and brought back a piping hot plate but the food was still cold, waiters then avoided our table. I would not eat here again.
Jennifer Patterson . 2024-05-03
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Lovely views but the food cost is extremely expensive for what is a very basic menu. Issue with ants and over cooked steak left us feeling very let down. Would highly recommend visiting other pub restaurants which are far superior and a 1/3 of the cost.
Kawasaki Ginge . 2024-05-03
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Slow, rude service. We got our food promptly but it took 45 mins to colllect plates and get bill. Lucky we didn’t want dessert!
laura . 2024-01-04
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Food brilliant. breakfast, lunch and dinner. we thought all great. it's a bit expensive but quality good. I've seen others say bad things but we stayed 5 nights and ate in a lot due to flooding and we had no issues...all the staff very friendly and nice
wigbhoy . 2023-10-09
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Good restaurant with an amazing location and very friendly staff. Could do with a more varied menu and better pricing, limited food available.
Syed Ali Akbar Rizvi . 2023-09-03
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Not good variety of food especially halal or vegetarian, though staff and atmosphere is great
Amjad Nabi . 2023-09-01
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Beautiful views, bustling atmosphere and fantastic food. Really enjoyed the Hake as a main and my mother in law thoroughly enjoyed the steak. Staff were really friendly and up for a bit of natter, especially at the bar.
Chris Turner . 2023-08-08
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I liked the Thai fish dish and the margherita pizza
ميمي ستار . 2023-08-06
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to say that I'm shocked ... that's putting it mildly. horror. we rent a room for a day with children to enjoy nature, swimming pool, spa and quiet rest. I didn't get any of this. the pool is not working. The spa is not allowed with children. at 9 pm they decided to nail the shelf and knock the hammer for 5 minutes. my children do not eat food that is cooked in a restaurant (like all children they love fast food), especially for this, rest is created to enjoy fast food. we buy them lunch in advance. we asked the hotel to warm up food for the children, to which we heard "no" ... to our question why, we heard - because children can burn themselves ... seriously ?! and the food in your restaurant you sell barely warm? you are being charged the total amount and the conditions are unacceptable. I don't recommend going there with family.
Anna Poita . 2023-06-30
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Pretentious overpriced and benefitting from the fantastic views. The food is ok, nothing special, the menu basic, the service was actually ok, if a little slow. The managers were great at cleaning tables, I have to give them that. I was excited before hand and disappointed on leaving. We were due a complimentary bottle of fizz with our weekend spa booking, it was forgotten so we had it with the meal, they tried to charge £44 for it. Removed on checking out after we complained.
anthonypurvis . 2023-06-16
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Had to send steak back as not correctly cooked. Also one dessert as an ingredient missing. Lager was barely cool not cold. Overall food was OK/average but the cost was extraordinary- over £70 a head with only one glass of alcohol. Lovely views, and maitre d was very good and helpful (receptionist the opposite) but if it wasn’t the only option for miles it couldn’t get away with it.
Stuart Anderton . 2023-06-14
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Stayed here for 2 nights recently, and used the Restaurant for dinner on one night, and breakfast on both mornings. Dinner was excellent, good choices on the menu. Unfortunately no bread offered prior to first course, cutbacks !!! Breakfast on the first morning was ill prepared, lots of empty food containers of all sorts. Disappointed with the new menu, too many " supplements " at an extra £7 each. No omelettes available, and poor show that you make your own toast in a machine that doesn't brown it enough, or burns it.
Derek Miller . 2023-06-11
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We ate in the Garden Restaurant both nights of our stay at the Forest Hill’s Hotel. The food was excellent and served by attentive and courteous waiting staff. The braised shin of beef was delicious as was the chicken wrapped in Parma ham. Breakfast is also served in the restaurant and we enjoyed the cooked breakfast, which was faultless, both mornings. The Garden Restaurant has a lovely atmosphere and enjoys spectacular views over Loch Ard and to Ben Lomond.
BroxCouple . 2023-05-28
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Wonderful... With a huge full stop!
william scott . 2023-05-13
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If I could give no stars I would. From the moment we arrived we felt like we were an inconvenience. We have never been to the hotel before and followed the outside signs to the garden restaurant. We came to the hotel reception so thought we could ask where to go from here. We were ignored by three men behind the reception figuring out an electronic device, then when I thought one was standing up to great me he said they would be one minute and all three left reception and went into the back. Finally a minute or so later he came back, and I explained we had a table booked at the garden restaurant, he signalled the way to which we could go through (better service would be to take us through to the restaurant). We headed towards what appeared to be the restaurant doors and then stood around at the doors waiting for someone to acknowledge us and show us to our table. There was only one waiter who was dealing with two other customers before ourselves, as we waited awkwardly at the doors hoping to be in the right place. The waiter then greeted us and I said we had a table booked for 8 people at 4pm. He did not verbally respond, but simply looked at me with what seemed to have a confused look on his face (at this moment I thought we were in the wrong place). He turned his back on me to look at the bookings on the computer screen, he then asked in a confused voice if we were there for lunch and I said well yes for food, again looking at his computer then looking at me, he signalled us to go and sit at the table on the far end, which did not seem to be set up ready for us (he could have also taken us over to the table which is usually expected at a restaurant). He then placed two small menus in the middle of the table, which I believed were drink menus. After reading the inside, disappointingly I noted there was a lunch menu with only three main course options- a burger, tagliatelle and fish and chips. The waiter brought over one more menu (three menus between 8 people) and I asked if this was the only menu available. He said that the dinner menu does not start until 5.30pm, as there are no kitchen staff for the dinner menu yet. I was very surprised there was only three choices available for a lunch time menu at such a big establishment and I explained that no where on the website, nor my booking, did it specify that only this menu would be available. My friend asked if we had some drinks and waited could we eat at 5.30. He said he would need to check but I got the impression that this was a huge inconvenience. We discussed among ourselves and decided to leave. The atmosphere was hostile and unwelcoming from the moment we walked in. As we were leaving another friend asked for a manager on the way out and she explained how disappointed we were that it was not made clear to us that this was the only menu available, and that the service was extremely rude and unwelcoming. She hesitantly replied dinner doesn't start till 5.30pm and again we stated that no one informed us of this at the time of booking and this was our new year's day special occasion meal we had booked a month in advance. We atleast expected a Sunday roast on offer with it being a Sunday or usually a lunch menu consists of atleast five choices. She said she could make an exception this once and we respectfully said it was too late (if the waiter had said there was no kitchen staff to cook the dinner menu how could they make an exception, was she going to cook the food herself?). I emailed the restaurant a week before the booking on the enquiry page of the website and asked if there was a set menu with it being new year's day and did they require a deposit for our booking. No one responded. Had they responded they could have explained the menu to me as there are no sample menus online either. All in all a huge disappointment. Had they have been welcoming and friendly and apologetic we may have decided to eat the lunch menu, but we were not willing to spend our money in an establishment that made us feel awkward and unwelcome from the beginning.
Katie Gould . 2023-01-02
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We booked the Christmas lunch menu and drove from Glasgow, about 30 miles. When we arrived, hungry and looking forward to our lunch, we were told that despite their Christmas menu being advertised, there was no Christmas menu and we were given the choice of afternoon tea or a very poor lunch menu. Despite having driven all that way and hungry, we were not in the least bit tempted to stay and eat. So, we drove back to Glasgow and ate in a lovely restaurant called Santa Lucia, who did actually have a lovely Christmas menu! To say we were disappointed in Macdonald Forest Hills is a huge understatement. We have eaten there and stayed there many times, but we will not be back. To not even be offered any kind of recompenese for the trouble we took to go there, and simply be told 'sorry' is not good enough. However, I can highly recommend Santa Lucia who have wonderful food, great staff, and an amazing atmosphere! Just avoid Forest Hills, it's gone rapidly down hill and not worth the money or your time.
Stephen Elliot . 2022-12-03
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Service is very slow. Sat with our finished main plates in front of us for 25 minutes before having to go up and ask for the bill. Portion sizes are not great either
Amy Gordon . 2022-11-20
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Very disappointing menu. We called to make a reservation for dinner and were very excited to find out they had a vegan menu! When we came to the restaurant it took over 45 minutes to be seated. We were shown the vegan menu...2 starters, 2 mains, 1 dessert...on one sheet? I wouldn't call that a menu, and explained to the manager that there's no need to tell people you have a separate menu that is shorter than the coffee options. We ordered the "spicy bean" burger and beetroot risotto. Wow, the burger was like a flashback to 2007 when you just had some vegetables in a bread crumb, absolutely nothing was made from scratch, the bun was a Saintsbury's bread roll, no sauce, a bit of lettuce...the risotto was nothing special either, quite bland. We did get the roast tomato soup as a starter too and it was another classic bought in soup. Reminded me of my uni days buying soups from Morrison's. The servers were friendly, and although they were very forgetful at times with timings, they were understanding and accommodating to the problems. This would be a 1 star review if not for them. We do hope this restaurant gets a sorely needed development chef to kick the kitchen up to a good standard.
Rob McFadyen . 2022-08-29
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Lovely restaurant with great views. The food was expensive but it tasted really good and good portion sizes as well. Staff here were so lovely and friendly. Especially the gentleman who brought out our food and Scott who went out of his way to make us feel welcome and entertained us throughout.
Lili K . 2022-08-17
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Sehr gediegenes Restaurant mit sehr freundlichem Service und frischen, leckeren Gerichten.
Natascha Weihs . 2022-05-27
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Menu not very diverse and prices are expensive.
Elizabeth Quinn . 2022-04-30
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Brilliant, staff very friendly and helpful, food was excellent.
Ian Reid . 2022-04-13
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Great food and great views staff are top quality too well done all
William Hunter . 2022-04-08
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The food was lovely, but it is nouvelle cuisine so portion size is very small. The other option from the bar was bigger portions of the kids menu.
Callum Douglas . 2022-02-07
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Nice location but felt menu could've had more variety. Staff were great.
Syed N Jaffri . 2022-01-30
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Nice Restaurant, Service is a bit slow, portions are also quite small, food is tasty though. If you order a Steak you don't get a Steak Knife !!! Cheese board is also tiny.
Peter Kelsey . 2022-01-29
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Food is excellent. Obviously very talented chefs. I had mussels and then lamb loin which was beautiful. £140 for 2 kids and 2 adults with no alcohol is a lot but food worth it. The service ruined it. Took plates away before they finished. We felt rushed which would never happen in any other restaurant at these prices. 1 hour in I asked if they were in a rush - responded with yes I have 87 covers. Very badly handled. You can't get away with poor service and untrained waitresses at these prices.
Hugh Sheridan . 2021-10-30
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Restaurant staff and a good evening meal were the only redeeming feature of this hotel. But several spoke openly about being demotivated by the hotel management and the best are leaving very soon. If you are unlucky enough to stay in the hotel, the restaurant will be OK, but do please try to find somewhere else to stay as your first option.
27kwai . 2021-10-24
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We went to the Garden Restaurant because we could walk there. Reviews were mixed and website said there was a restricted menu because of COVID, which didn't look that exciting. But it was so much better than that. The restaurant has great views over Loch And and the staff are excellent - we were made to feel welcome. The menu was far better than we had expected - a cut or two above everywhere else in the vicinity. When it arrive, without too much of a wait, the food was very good. Both tasty and very well presented. I had a fantastic chowder to start with, followed by a chicken supreme and a chocolate stuffed choux bun. All excellent. No hesitation about going back again and great to find fine dining in the Trossachs. Definitely a case of under promised but over delivered
NickLD . 2021-08-21
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Amazing restaurant. Staff are lovely & friendly & food is just delicious. Would massively recommend.
Laura Mullen . 2021-06-11
MORE AT Google
Great food and a wonderful outlook but quite pricey.
Keith Ambler . 2021-05-07
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Staff are very friendly however food is over priced. They currently have a reduced menu because of covid 19. £7 for a simple penny pasta as a kid dish? No, thank you. Main dishes are between £16-£28. Starters between £8-£10 and desserts are all £7. The tastes are ok.
Jia . 2020-09-04
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Absolutely fantastic food and very friendly staff
Ian Mckinnon . 2020-08-02
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Staff and Manager on the day were lovely and extremely to me and my girlfriend. Pork belly and dumpling starter was nice. Beef bourguignon was lovely and the red wine jus was exceptional.
Ryan Parker . 2020-02-12
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Food was very nice , waiter service was top notch , lovely experience
Jackie Donnelly . 2020-02-08
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Just had a lovely meal and the service was first class.
Margaret Crooks . 2019-09-13
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Super lekker eten in "The Garden Restaurant" Mooi hotel met een prachtige tuin. Het hotel is prachtig gelegen met mooi uitzicht over de prachtige natuur. Het hotel en het restaurant zijn met smaak voor detail en authenticiteit ingericht. Wij namen er een “afternoon tea” in het Garden restaurant. Super lekker, en vriendelijk personeel.
Jean-Pierre De Bondt . 2019-09-12
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This is a beautiful place really relaxing break. Lovely staff
Mum Mum . 2019-06-19
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Lovely setting. Poor service. First course of meal forgotten. Eventually served main course after 70 minutes. First course arrived during our main course. Had to laugh.
Si SiSi . 2019-05-23
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lovely food .good price .pleasent staff .would definitely recommend.
Kathryn Hunter . 2019-01-12
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Amazing views of the loch, great food, great service.
Gill Mackenzie . 2018-12-03
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Dinner menu for £25 could be better. Fish pie bland. Service good.
Wendy Mcinnes . 2018-10-24
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Sowohl der Fisch als auch das Steak waren super. Die Bedienung ist sehr freundlich und engagiert. Stellenweise unaufmerksam - sehr jung.
Ralf Haida . 2018-09-13
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Was here with my wife and our parents, 6 people in total. I will start with the good points first: Great atmosphere, nice place, good views, staff were nice. The bad points: The food was expensive and poor quality, the type you would get and an average fast food, but at the price of a good restaurant: My father and I like most soups, but the soup they had here was just the type you get if you put all types of ingredients thoughtlessly. The cesar salad was very greasy, had fish, bacon chicken, again seemingly combining ingredients randomly. Some of us got haddock and chips with tartar sauce. Nothing special, just ok. The smoked salmon was OK, cannot go wrong with that one. My mother ordered a lemonade and got sweppes, which was disappointing. We did not go for deserts as we have had enough. Oh also, the service was quite slow, even though there were very few people in the restaurant.
Darie . 2018-07-23
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The salads were delicious. The service kind. The beers cold.
Harald Sawatzki . 2018-07-05
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Very warm night, my birthday, asked for window seat in writing, never responded to. No mention of my birthday normally hotels pick up on these things.... picked from set menu, it was forgettable and just not what I expected...
Janice Irvine . 2018-07-02
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Great food with a beautiful view. Maybe a little pricey but for the setting it's to be expected.
Tom Harrison . 2018-05-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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