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4.1

Based on 2.432 opinions finded in 2 websites

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Nº 185 in 378 in Watford

CUSTOMERS TALK ABOUT DISHES WITH..fishcookedlambpaybellysquidroundroastduckcoffeeporkricechickenbeautifulladysteakpepperold

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1st visit - The food was faultless, a wonderful low-cost lunchtime special menu. Service was direct and slow at times. One star lost due to the shabby and dirty furniture. One further star lost due to the additional service charge; stop this shoddy practice! Feedback - Dirty shabby furniture does NOT equal "CHIC"! 2nd visit - again, food was again "on point". Service was "minimal" at best! Following the owner comments below from the first visit, we asked for the service to be removed. This created a "to and fro discussion" with me being told - who gets the money (staff), it is quoted on the menu (yes, it is) etc etc - I then explained the word "discretion" and the fact I could use my discretion. A very uncomfortable convo.

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Experienced Reviewer . 2025-04-02

MORE AT Google

This place is so creative, whoever came up with it is a genius. The staff are also really good and friendly. If you come here at night, there's a local paid car park, which feels a bit sketchy to walk through, but the venue totally makes up for it. I came here as they had to rented out the venue for a party and it was definitely a good choice. The people who did the party might have brought their own catering, but I'm not sure.

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Adam Silton . 2025-03-30

MORE AT Google

Great place for every occasion. Beautiful setting, food was yummy and cocktails were delicious. We had a table in a private space for 9 for my Daughters 16th. We will be back as there's a garden roof top which will be gorg for Summer.

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Lina Papa . 2025-03-30

MORE AT Google

Lovely atmosphere and decor. Plenty of room and spacious layout. Friendly, helpful and welcoming staff. Delicious cocktails and tasty food.

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Louise Street . 2025-03-29

MORE AT Google

Nice decor and nice smell when you walk in but it’s all style over substance. We went on Saturday (today) and it was a shambles. Tables and tables full of dirty crockery, ordered on the app as directed, the staff as lovely as they were had no idea and were clearly understaffed. Took ages to get our food and it was mediocre at best when it arrived. Screaming kids running around, no managment or any sign of a leader keeping things moving. I’m sure to Watford it’s amazing to them but if it opened in Chiswick it would have to up its game massively. Shouldn’t take 50 mins to get two salads. Staff were very sweet but had zero direction and just muddled through.

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John Matthews . 2025-03-29

MORE AT Google

The only small criticism i have was that the music was a little too loud, which did make the table conversation a little difficult. Now, the positive stuff! Fantastic food, I recommend the salt & pepper belly pork hanging kebab. To be honest, though, all the food we ordered was fantastic. The servers did a great job and were very personable, we had a great time, thank you.

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Richard Wesolowski . 2025-03-29

MORE AT Google

The environment is very refined and welcoming, with attention to the smallest details and 360° customer care. Good food, excellent experience for romantic dinners or with friends.

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Eleonora Segat . 2025-03-22

MORE AT Google

Pretty venue that has a lovely and romantic feel. We came for drinks and dessert, which were nice enough, albeit a bit too sweet. Helpful and friendly staff who advised us with drink choices. They happily left us to enjoy our evening even though it was getting quite busy.

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MelodeeS . 2025-03-22

MORE AT Google

A surprisingly great meal! We just walked in with no research/recommendation and loved it. The decor was fun, every dish was delicious and the portion sizes were generous. It's tucked away a bit but it's worth the search.

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J . 2025-03-20

MORE AT Google

Gorgeous place, full of pink flowers and very pretty and feminine. Lovely staff, lovely food, lovely atmosphere - very mood enhancing. Thoroughly recommend 🌸🌷🌺

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Michaela Simons . 2025-03-16

MORE AT Google

The place is beautiful decorated and the staff very friendly and helpful, it was a nice vibe my experiences with the food wasn't a good one I had spice chicken Korean for starters and steak as main which was very salted.

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wesley batista . 2025-03-16

MORE AT Google

Pretty decent after a slow start.

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Matt Sookun . 2025-03-16

MORE AT Google

Really disappointed. I had booked a table for Mothers Day. I got an email back straight away staying the booking was confirmed and to leave my card details for a £100 deposit. I checked the email again today and where it had confirmed my reservation at the top of the email, they had changed the time at the bottom. I emailed and they said it’s a glitch in the system. But they had nothing now around the time that I needed that would suit my party, only late afternoon which isn’t suitable. Not impressed.

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Cammie B . 2025-03-13

MORE AT Google

Beautiful place, great atmosphere, very kind waitress from Poland, very good english breakfast in bun and smashed avocado on a toast. Deliciuos!

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Dominika Januszko . 2025-03-08

MORE AT Google

Re-review: I no longer recommend it; I am highly disappointed. We booked a table for a special occasion during Christmas. The service was horrible; we waited 40 minutes to get our starter, though the order was missing, and we waited for the mains. For another 45 minutes, the staff said the chef was busy, but there was no response after some time, and the food never arrived. We spent around 2 hours and left the restaurant without having our meal. We talked to the manager, and she didn't feel sorry for us and asked us to wait some more time. The whole occasion was ruined, and we returned with frustration. We have been to the same restaurant in the past and enjoyed it. But now the service is appalling.

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Joe J . 2025-03-04

MORE AT Google

We visited the florist for my daughters 21st birthday. I had never been before so didn't know what to expect. All I can say is what an absolutely wonderful place. Firstly it's disabled friendly. The welcome you get when you arrive is so warm, infact all the staff are warm and cannot do enough for you. The food is delicious. 11 of us went and every single one of us thoroughly enjoyed the meals we had. I cannot praise or recommend the florist enough. Can't wait to go back.

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Emma OCallaghan . 2025-03-04

MORE AT Google

Great ambience, lovely food, and staff 👍

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Babajide D . 2025-02-28

MORE AT Google

Highly recommend for parties and family gatherings. Best food and drink are available

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Billy . 2025-02-23

MORE AT Google

Excellent place, great service, would highly recommend

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Harold Goodman . 2025-02-22

MORE AT Google

The restaurant is quite dirty, while eating our meal we saw a mouse running around the main floor and along the benches by the window. Politely informed the manager, she wasn't too concerned, offered no apology or gestures of goodwill. Would not recommend or eat here again. Disappointing experience as reviews and recommendations has stated good things.

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Lauren Sweeney . 2025-02-21

MORE AT Google

I went for a drink last night and everything was amazing the bartender gave compliments

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Vise Claw . 2025-02-20

MORE AT Google

Went for a drink in the bar. Staff not interested to serve us been ignored by all staff members and left disappointed. Been before but will never come back!

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Kuzman Petrov . 2025-02-19

MORE AT Google

If quality is the least you expect, then Florist is a no brainer. Atmospheric vibes while enjoying your coffee, your brunch, your dinner. Excellent service combined with a unique decoration feeling.

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Vladimiros Papadopoulos . 2025-02-16

MORE AT Google

Such an elegant place! Been there for Valentine’s Day with my husband and we were truly impressed. The food was very good and the staff so polite. 100% we will be coming back there soon!

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Denisse N . 2025-02-16

MORE AT Google

The Florist is by far the best spot in Watford! The atmosphere is incredibly inviting, with a cosy, relaxed vibe. The coffee is exceptional—rich, smooth, and packed with flavour. The staff is friendly, and you can always count on a warm welcome. If you're in Watford, this is definitely the spot you don’t want to miss!

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Maria Triantafyllou . 2025-02-16

MORE AT Google

Food was bland, stale and uninspiring. Seems like it was purchased from Tesco and put straight on the plate. Had the Katsu curry that was overly salty. Asked for water before the meal, and only received it after we had finished our food. They also brought all the food at one go, so some of it got cold by the time we could start to eat it. The only decent thing was the dessert.

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Anuradha Vibhakar . 2025-02-15

MORE AT Google

So good! The staff were lush had a great night.

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Isobel Mintz . 2025-02-15

MORE AT Google

I had an amazing experience at The Florist! From the moment we walked in, the atmosphere was warm and inviting, with beautiful decor and a great vibe. The food was absolutely delicious, and the cocktails were top-notch—so creative and beautifully presented. What really made our visit special was the exceptional service. A lovely blonde-haired waitress (I wish I had caught her name!) went above and beyond to make sure we had everything we needed. She was incredibly friendly, attentive, and made fantastic recommendations. Her positive energy truly elevated our time there! I would highly recommend The Florist to anyone looking for a great dining experience. I can’t wait to return!

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Mohammed Patel . 2025-02-09

MORE AT Google

I recently dined at the Florist and it was an outstanding experience from start to finish. The atmosphere was warm and inviting, the food was perfectly cooked (giant piri piri chicken !!!) and full of flavor, and the service was top-notch. What really stood out, however, was the incredible management. The manager, Riccardo was attentive, professional, and genuinely cared about every guest’s experience. They checked in on our table, ensured our meals were perfect, and handled everything with a friendly, welcoming attitude. It’s clear that he keeps the restaurant running smoothly and at a high standard. Fantastic food and the exceptional service!

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Kat Lan . 2025-02-09

MORE AT Google

I had the dirty chicken burger and it was absolutely beautiful, but I found the man Who brought our food was rude there was no friendly smile, we asked if he could kindly take a picture for us he walked away never returned, we had 10 mins left on our table and he told us quite rude I need my table back, he just brought a bad atmosphere

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Amelia . 2025-02-02

MORE AT Google

love the food and the place but the food took over an hour to come for 3 people

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Eli . 2025-02-02

MORE AT Google

Quiet for a Friday night but then again it is still January

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Piyush Patel . 2025-02-01

MORE AT Google

Beautiful venue, good drinks, lovely staff and great service but the food was expensive and utterly disappointing. From the Starters the harissa cauliflower and halloumi fries were okay. The garlic fougasse was great! The hanging kebabs looked great but were overcooked(we had lamb and the halloumi), the vegan burger was inedible as it was overcooked & tough, pitta bread with the mezze was cold and hard & seemed like a cheap supermarket buy….I drove an hour to get here for a family lunch but I would never come back for a meal.

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Rosie Rose . 2025-01-23

MORE AT Google

It was ok ... I personally wouldn't maintain a regular visit..but once in a while I'll go

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Gerry G60 . 2025-01-17

MORE AT Google

Such amazing service for my 25th birthday they went above and beyond so greatful to still have restaurants that make your day special 💘

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Ramanpreet Kaur . 2025-01-17

MORE AT Google

Such an amazing experience will definitely be returning with the whole family

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Jalpes Deuchand . 2025-01-17

MORE AT Google

26.12.2024 Dusty cabinets,dirty chairs,male toilet not working flooding on floor🤢, very small portions for the price,questionable quality(tummy ache soon after meal). You can tell it was once a beautiful place just needs to improve on service delivery and hygiene.

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tae * . 2025-01-14

MORE AT Google

Had a beautiful afternoon, chilling here before a big night out. Food was as tasty as it gets. We ordered a selection of starters between us as a main so we could try as many as possible. All served with a huge smile. Staff are excellent and the decor is stunning.

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Richard Marks . 2025-01-12

MORE AT Google

Such a beautiful place and great vibes. Been living here 6 months and moving back up north next week so this was our first and last ( atm ) time here and I regret not going earlier. The food was so lovely. We done the small plates and a mocktail. Absolutely delicious. Would definitely recommend this place.

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Kellie Mason . 2025-01-10

MORE AT Google

This is a very trendy place in the outskirts of Watford shopping centre. It is a very popular place with locals. Tables get booked in advance, and it looks like after a certain time, it becomes a big bat with people standing up and drinking. It has a balcony and food is good quality. Music is fun, but it can get a bit loud, and if you stand by the bar, it is difficult to talk. Overall it is a fun place with beautiful decor and good food.

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Irina Thomas . 2025-01-05

MORE AT Google

Been to the florist a few times and I am never disappointed. Firstly the smell When you first walk in is divine . The food and atmosphere is amazing. Service exceptional.

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Sue Marks . 2025-01-01

MORE AT Google

Came here for drinks, place is stunning very pretty and spacious. Bar man was very good, made delicious cocktails and serve good wine. However nobody greeted us, but would definitely return

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Manisha S . 2024-12-30

MORE AT TripAdvisor

Lovely decor and good brunch options

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Meera S . 2024-12-28

MORE AT Google

Drinks and desserts are very nice, staff are hard working and helpful however main course was not nice at all. Had turkey was very dry came with veg no gravy but just olive oil was dry as well. Please note if you order turkey it comes with pork sausage as well in case you don't eat pork like myself.

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rishi dilchand . 2024-12-21

MORE AT Google

The decor was fine, but the length of time that we were kept waiting was a disgrace. The food was not good at all, certainly not worth the wait. To be kept waiting for over an hour for the bill was the final straw. We will not be going back

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Climber45246256786 . 2024-12-19

MORE AT TripAdvisor

The bar man was a legend he was fortunato was great highly recommend the bar and service we will be back soon.

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Stacy Smith . 2024-12-13

MORE AT Google

Turkey was chunky and dry, veg lacked any flavour and service was non existing, yet felt bullied to pay it. Aesthetically pleasing decor wise. Such as shame as i was looking forward to it based on reviews seen on TikTok.

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yepfine24 . 2024-12-13

MORE AT TripAdvisor

Disappointing. Serve slow. Over charged on wine (no apology) and then bullied into paying the discretionary tip. Food was actually very good but due to other factors I won’t be returning.

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KitKat . 2024-12-11

MORE AT TripAdvisor

Had a group Christmas late lunch here. Very slow service (40 mins for food to arrive despite the restaurant being pretty empty). Veggie korma arrived pretty cold and rubbery, like it had been sitting on the counter for a while. Was a shame as the flavour seemed good, so had it been delivered when ready it probably would have been enjoyable. 9 members of our group ordered roasts and received only 2 sharing plates of vegetables - we had to raise this a couple of times for the waitress to finally agree a third sharing plate was needed. Not sure how the restaurant calculate sharing plates but the formula needs revision.

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Sahil & Sneha . 2024-12-09

MORE AT Google

looove the attention to detail in the decor it’s so cosy and pretty!! the staff were lovely they were super busy and still got the food decently quick and always checked up on us!

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molly . 2024-12-08

MORE AT TripAdvisor

Menus changed. There are not many options. Nice Christmas decor

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Amz P . 2024-12-06

MORE AT Google

I went yesterday for Xmas dinner. Food was below average and disappointing. Their festive pie had no taste, vegetables undercooked and sauce was too salty. They don’t care enough to cater properly for any dietary needs even though they were informed well in advance. Very disappointed experience. Would not recommend this place for any meals. It’s pretty and all, just go click pics and eat somewhere better.

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Lumbini Bafna . 2024-12-06

MORE AT Google

The food was absolutely dreadful. Even something as simple as fries was a disaster—over-fried to the point of being unpleasantly hard and crispy. The overall taste was non-existent. The vegan burger was shockingly basic, consisting of a bland patty, unappealing cheese, and a cheap, uninspired bun. It was a complete disappointment and a waste of money. I couldn’t even finish the meal, as it made me feel sick. Truly one of the worst dining experiences I've had.

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Georgina Barrett . 2024-12-04

MORE AT Google

Came for a group dining and was looked after by Luis who was a very attentive host and attended our groups needs, food came out in great time and was excellent! Brilliant evening that was exemplified by the superb service from Luis and his team! Will definitely be returning!

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Jenifer Westwood . 2024-12-01

MORE AT Google

Atomosphere and food was good, our host, Luis made the evening all the more enjoyable, massive thanks, will be recommending

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Charlotte Abbersteen . 2024-11-30

MORE AT Google

Delicious food and excellent service, friendy and professional staff .

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DhAiRyA ArOrA . 2024-11-27

MORE AT Google

An amazing venue to hold a special event. Luis was so brilliant at helping everything go to plan, great communication, a great night. Definitely recommend. The drinks and decor are so good and everyone raved about the finger food too. Thank you!

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Lizzy Leigh . 2024-11-26

MORE AT Google

5 stars for atmosphere and decor especially for a special occasion…zero stars for food. Agree with a previous reviewer..tasted like cheap pub food. Salty oily awful fishy coating on katsu curry chicken. Even a fish and chip shop takeaway would have been better. Halloumi fries were tasteless and the coating was extremely greasy and salty, chicken burger was awful. When you walk into the Florist you would think you’re in London. Get a proper chef and proper cooks, use quality superior ingredients for the prices you charge, change the oil reused for frying like a top restaurant would, and this place would be amazing! Our chef offered to get us something else when we complained about the awful katsu chicken but we had lost all confidence that the next thing would be any better so we didn’t order anything. I regret not asking to take the Katsu curry off the bill, even though my starving child had eaten the rice around it. Never again. Until the kitchen changes hands. Thank goodness for Ocean Bells down the road which picked us up with their gorgeous cakes and coffee!

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H B . 2024-11-25

MORE AT Google

Although the food choices are very good. There were a number of items on the menu which were not available. As we were booked for two o'clock I wouldn't have expected them to have run out clearly this may be something they need to address as there is clearly an issue with supply and demand. The service also could have been better as we had to request acompliments for the meal mustard etc on more than one occasion. Service charge was automatically applied to the bill so if you had a serious moan or complaint you couldn't withhold a gratuity because it has already been taken therefore service needs to be perfect as the charge is 12% of the total cost

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Paul Grosvenor . 2024-11-20

MORE AT Google

We had great time and the food was amazing

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Yousef Alhaqqan . 2024-11-19

MORE AT Google

Only go if you like raw chicken and food poisoning

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Natalie . 2024-11-18

MORE AT Google

We went for lunch. Food was lovely & well presented. Staff member very polite & helpful. Beautiful relaxing place.

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Maureen Bignell . 2024-11-16

MORE AT Google

The most beautiful decor you’ve ever seen. Very fun and bubbly inside. Furtonato was a brilliant barista x

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N Z . 2024-11-14

MORE AT Google

Great vibe, great drinks, and excellent service from the boy Fortu! Highly recommended!

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Zak . 2024-11-14

MORE AT Google

Awesome vibrant place, DJ was amazing too

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Yuri Kon . 2024-11-08

MORE AT Google

Beautiful location. Everything decorated with artificial flowers and trees. Fake but pretty. The service is attentive and the food, Florist Burger, was delicious. Worth a visit!

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TheSmartone81 . 2024-11-05

MORE AT Google

The Florist in Watford is a must-visit for anyone looking for a memorable dining experience. With its beautiful ambiance, attentive service, and delicious food, it stands out as a gem in the local restaurant scene. Whether you’re a local or just passing through, make sure to stop by and enjoy what this lovely restaurant has to offer. I can’t wait to return!

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Abel Belleza . 2024-11-01

MORE AT Google

Splendid - as per usual. Fine place for dining or just have a hot/cold drink indoors or out on the terrace.

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Elena D. . 2024-10-31

MORE AT Google

Beautiful restaurant; big cherry blossom tree in the middle of the restaurant, perfect for a date night or night out with friends. Also been to the Bristol and Liverpool location, this one is probably my favourite, good size restaurant and bar area, staff are lovely and food was gorgeous

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Lucy Dominey . 2024-10-29

MORE AT Google

The place is nice, you feel like central London. The starter was good (calamari but the sos was sweet chili...). I got a Florist Burger and it looked like a £2 burger (not joking see the bread in the picture), the taste was OK and I was hungry but for an over £16 burger....very very disappointed (I had street burgers with less than £8 tasting better and looking a lot better. I still offer 3 starts because the music was nice, ambiance was nice, service was OK, my fiancée main was OK.

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Ganaite Alexandru . 2024-10-28

MORE AT Google

We had an amazing bottomless brunch at The Florist, Watford to celebrate a 21st birthday. From start to finish the team couldn’t have been more helpful; from Carolina being so accommodating well before our due arrival time with accepting and looking after the birthday cake, to Charlie for making the most amazing cocktails and to Mihai and Lewis for looking after us so well and ensuring we were well fed and watered even though is was a busy day! Not forgetting the team’s dulcet singing tones singing when presenting the cake. We had a fantastic time and would definitely recommend The Florist with their fab team and great atmosphere.

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C B . 2024-10-25

MORE AT Google

Beautiful venue for little parties

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Rekha Patel . 2024-10-23

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The place is very nice .Staff is very friendly. The food good

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Simo B . 2024-10-22

MORE AT Google

A beautiful venue. Did not book just walked in (Friday 18/10), was shown to a table where nobody else was seated found it very strange & asked the waiter why, he said that they were expecting guests later. My partner ordered the 8oz steak with pepper sauce(extra), the steak arrived without sauce & cherry tomatoes (which was on the menu). I ordered a vegan burger (a bit on the small side) the processed 'meat' burger did not taste good at all I would suggest an all veggie burger. The waiter serving our table was very friendly. Was impressed by the decor & ambience

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Charleen A . 2024-10-20

MORE AT Google

Whilst the venue is beautiful and the drinks menu is great, the food menu is really poor for coeliacs. As a vegetarian coeliac I am used to having limited menu options, but only being able to offer a bowl of rice and a (very small) side portion of steamed green vegetables is pathetic. Even if I ate meat, my choices would have been limited. I had a similar experience when I visited this venue when it first opened, but gave it the benefit of the doubt because it was just getting established. Suffice to say I won’t be giving the benefit of the doubt again. I left feeling hungrier than when I arrived. The menu needs a proper overhaul to make it more inclusive.

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Karen Clarke Paul Taylor . 2024-10-20

MORE AT Google

Went here on a date night, food was average atmosphere is amazing and so were the drinks.

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Nitharshan Ratnam . 2024-10-19

MORE AT Google

Have been a few times before and have always had a pleasant time. This was no different, however the menu was much more limited. I was gutted to see that the lavender and honey loaf, as well as the pork belly with duck egg we're no longer available. Please bring them back (especially the lavender and honey loaf- it was divine and in keeping with the aesthetics) 🙏

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Ami N . 2024-10-19

MORE AT TripAdvisor

Went there with my girlfriends, we had an amazing eve, the place wos fantastic, the drinks are great and service is top stars, higly recconend for a great time

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Adina A . 2024-10-19

MORE AT TripAdvisor

We were here for a company event. It was GREAT.

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Grzegorz Borysik . 2024-10-18

MORE AT Google

A pleasant bar with cool decor and interesting cocktails.

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James Wilkinson . 2024-10-13

MORE AT Google

Visited on a Saturday evening. It was very busy. The food was good, and the ambience was vibing. They had a dj, and music was a bit too loud. Had to shout to be heard. But otherwise a good evening.

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M H . 2024-10-13

MORE AT Google

The moment we walked in the lady at the front was so helpful and very kinds, we went for my daughters birthday after a horrible experience at the top golf the florist staff made us forget everything, the girl who served us too she was so well mannered and really good in serving us, thank you so much for making our evening so lovely we will def come back again and the food was lovely too

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Sandeep Virdi . 2024-10-13

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Utterly garbage pseudo Wetherspoons with the familiar sticky tables. Food is standard spoons fare, nothing too offensive, but almost zero gluten free/allergen accommodation.The insistence on hard house beats LOUDLY pumped directly at our table meant that our birthday bash was unable to have any conversation without yelling to the person next to you. Even the staff couldn't hear our orders. We asked for a reduction but were told "Highly doubt it, loud music on a weekend". There are so many other options than this, go elsewhere to one that doesn't see its patrons as cattle.

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Daniel Brodie . 2024-10-12

MORE AT Google

Very cluttered, not relaxing and overpriced. Fish and chip disappointing. I wouldn't return to this establishment unless it was refreshed to a much relaxing environment 😌. Apart from the manager, the waiting staff were excellent and very attentive.

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Explorer . 2024-10-11

MORE AT TripAdvisor

The food is fresh and the service is amazing. They are kind and really good at what they do. They made us feel at home. Thank you for the great service and see you soon.

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Marcin S . 2024-10-06

MORE AT TripAdvisor

Very tasty .Friendly service and a unique atmosphere. I highly recommend others to use this place. Thank you . ...................... .. .

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Jarek K . 2024-10-06

MORE AT TripAdvisor

First time at The Florist in Watford last night. Had heard lots of good things . Truly amazing. so beautiful inside. Food was amazing. Waitress Carolena was so helpful and friendly. Wasn't rushed. Had a fantastic eve. We booked our Xmas works party there in Dec which Carolena helped to arrange. This is definately the best place in Watford high street to eat and socialise.

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Sam Betsworth . 2024-10-05

MORE AT Google

I don’t know what was going on but the service was shocking - we wouldn’t have got any service if we hadn’t asked for it. We visited at 6pm on Saturday. Food was good but no service AT ALL.

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Aedine Drew . 2024-10-02

MORE AT Google

Great atmosphere. Friendly staff. Fast service. Good food. A bit on the pricey side, but well worth the experience. DJ in the house on a certain nights. Many tables available. Not a boring place.

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Patrick Solomons . 2024-09-29

MORE AT Google

This was a birthday treat for myself and 7 friends. I phoned ahead to ask if some of us could bottomless and some not as at least two of our party wouldn’t be drinking. We were not welcomed on arrival as the desk was unmanned and left to stand for quite a while, until I enquired at the bar. When seated the waiter said it was not possible at first until I said I’d phoned specifically to ask. The service was exceptionally slow considering we were on a time limit to be served the bottomless drinks. Waited 12 mins for first round, 20 mins for second round which 2 drinks were incorrect and had to be returned, then waited again for replacement. No apology for the problem. In the end I got up from my table to find the waiter to personally complain, at this point I actually had nothing to drink at all ! Told him service was an absolute disaster, which I shouldn’t have had to. The food service was terribly slow. We waited 50 mins for the food which was cold and over cooked on arrival. I did mention that the prawn screwer was so cold it was like eating a fish jelly. The waiter eventually brought another when we had finished our meal some 15 mins later. Furthermore another round of drinks arrived with one missing, followed by another 2 rounds in quicker succession as the waiter realised they weren’t getting to us very quickly.. I must also note that it is amazingly hot inside and had I and my friends have known we may have taken a mini fan. There are high ceilings but it must have been at least 80 degrees inside seated near to the windows and one member of our party became unwell due to the heat. The food quality was poor and seems as if the kitchen were unable to cope or coordinate service as mine was overcooked and cold while others were hot. One of my friend meal did even arrive. We had to call someone over to chase it. Overall the restaurants decor is beautiful but the slow service and poor delivery of food totally spoiled the experience. It’s a shame it could have been amazing.

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Jenny Purcell . 2024-09-29

MORE AT Google

We love it here it's so pretty and relaxing and smells gorgeous.

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Sally Oates . 2024-09-29

MORE AT Google

The service was very slow, and when your out with friends you should enjoy it but when they want to push your drinks on you , the food took a long time and not even nice , over priced

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sharon ford . 2024-09-29

MORE AT Google

Terrible, would not recommend... have been here for over 2 hrs and have not received any food yet. And terrible service. Would not recommend

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dorian pawlett . 2024-09-28

MORE AT Google

Absolutely amazing place for a party or just drinks with friends. Great atmosphere , staff is really nice and food and drinks are great.

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Andra Andra . 2024-09-24

MORE AT Google

Fortunato is the best bar tender ever! So fun and friendly! Love the florist!

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Mica Rose . 2024-09-20

MORE AT Google

Great dinner spot, so pretty and absolutely great food. The steaks and hanging kebabs were a highlight. Thank you Louis for your great service!

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Danni . 2024-09-19

MORE AT TripAdvisor

Very disappointed. Restaurant very shabby . Poor service. Order took over half an hour to arrive. Chips soggy. Completely overpriced. |Not value for money. Will not be returning

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Lucyfish . 2024-09-15

MORE AT TripAdvisor

Less than mediocre. Ran out of chicken at 3pm. Chewy steak. Bad service. Used to be very nice. What happened? Never mind won't be back

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Penny M . 2024-09-14

MORE AT TripAdvisor

Beautiful looking, food was good. Cocktails were OK.

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Del Jacques . 2024-09-08

MORE AT Google

fortunato has lovely customer service. The drinks were so so lovely and quick to come out. Lovely day for my 18th birthday.

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Megan Alderson . 2024-09-04

MORE AT Google

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