Based on 2.918 opinions finded in 3 websites
Based on 2.918 opinions finded in 3 websites
Opinions
This is a lovely place great food great staff great atmosphere 👍
anne butler . 2024-11-03
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On this occasion things were not up to usual high standards, we got seated nice and quick and our waitress was polite and friendly. What wasn't mentioned was the 40+ minutes lead in times for food orders, to be fare it took ages, we sat down at 620pm and nothing was brought out to us till 7.45pm. Unfortunately, both our burgers were tepid at best, my chicken burger was soggy and the crispy coating had gone soft and I couldn't find any cheese sauce or jalapenos as per the menu, the chips were warm and soft and heavily salted. My wife's burger was barely warm and although she asked for no sauce or salad it arrived with both. One of the other guests ordered and then 20 minutes later was informed that her choice was no longer available, I believe she ended up with 2 lots of warm chips. Bearing in mind we were there to celabrate a friend's 25th wedding anniversary it spoiled the evening, and it would have spoiled their evening for us to have complained and sent it back, we have had many a great meal at a harvester but on this occasion you guys well short. £45 for 2 burgers, 1 side and 2 small soft drinks.
karlheinz endress . 2024-10-30
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Food and staff lovely as always 5 STARS
Bruce Bennett . 2024-10-30
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As always my friends and I always get such a warm welcome from all the staff at Harvester Five Bells. The food is always so good, hot, fresh and perfectly cooked.
All for Moo Moo . 2024-10-22
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Nice meal. Used to be reasonable value for money, but I guess like everything's else it's getting more expensive.
Mike Lacey . 2024-10-21
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Lovely quant little place. We went for a late lunch, shown to a booth, the waitress took our order, we went for our salad, which was all freshly renewed, lots of sauce toppings to choose from, the only criticism was that the rolls were a little dry and hard, but apart from that, everything was fantastic, our meals arrived, they were plentiful, piping hot and soooo delicious, we haven’t been to a harvester, for a few years, and to be fair, we had a really great time, we will definitely, be back again. Highly recommend, give star 🌟🌟🌟🌟🌟
Keith Dredge . 2024-10-20
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Poor service due to management not looking after new staff. If it’s his first night look after him!!! Duty of care!!!
Stephen Dennington . 2024-10-18
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Haven't been to this establishment for sometime, so the apprehension was present. Having been greeted with a welcoming smile, we, 5 + baby, were seated quickly. Our waitress for the night, was a Newby on her first day 😯, but she did a great job and couldn't fault her, so well done. New menu also, and food was great! Overall a good experience, and the tip was well deserved. We will be returning soon 🙂
Dave Raynham . 2024-10-16
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The only place I’ll make the effort to write a review about. I frequent this restaurant regularly and it never disappoints. They know us by name and look after us so well! Food is always tasty and hot. It feels great to be a valued customer , thank you Five Bells!
Steve . 2024-10-14
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Lovely harvester to go to I had the new menu sausage meal was really nice and filling Our waitress Jorja was lovely so polite and attentive
Bruce B . 2024-10-13
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Went for breakfast. No non-dairy milk available for our friend who has a dairy intolerance. The Granola breakfast was also unavailable. Staff were generally helpful and hard-working.
Christine Barnes . 2024-10-12
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Met a friend here for lunch. Lots of seating. Friendly staff. Food was lovely
Toni . 2024-10-11
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Enjoyed lunch today with friends. Excellent service as always and liked the new menu. Nice atmosphere for a restaurant chain. A regular choice for lunch.
Robert Barlex . 2024-10-08
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Ww decided to visit here instead of our local harvester in Grays, and we were really disappointed. We arrived for our table at 7.30 and was seated by 7.45. Table was small and the chairs were really uncomfortable and high so you couldn't cross your legs under the table if you wanted to. Server was lovely. Salad cart was pretty much empty and wasn't refilled the whole time we were there, had to ask for bowls for the oils and the bread was a little stale. The stairs and floor leading up to the salad bar and drink machine were really slippery as well. Starter was lovely breaded mushrooms but then we did have a bit of a wait for the mains. I ordered the chicken skewers and these were not pleasant. The chicken was really dry, the flatbread had an oily film over the top and when I went to eat the bread there was a 4 inch hair tucked under it. This put me right off my meal after letting the server know they removed the meal from the bill. So thought I would have a desert apple pie and custard but there was no apple pie so ended up with the treacle sponge. Overall I dont think I would come back here again and stick to my local harvester.
Kristina Schmidt . 2024-10-07
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From the start. Parking fine. Entrance fine. The guy at the desk said we had to wait as was a bit early for our booking. Not a problem went to the bar and ordered a few drinks. There was no where to sit in the bar area as tables were full. The 1 table that was free had empty glasses left on it and drink spilled over the top and it looked a mess. So stood there at the bar instead. Went to our table. A table designed for 2 with a chair moved over for the third person in our party so a bit cramped. Food wise the salad bar was not refilled and containers were empty or low. Bread rolls were a bit dry aswell. No bowls for the oil so had to ask. Starters of breaded mushrooms was OK. Garlic bread was a pitta bread with alot of garlic butter on. Picked it up and it just dripped off. So much of it. Not really garlic bread. Mains of the dirty one burger was OK. Chicken skewers was dry. The chicken was very dry and a struggle to eat. The bread on it was again a pitta bread coated in some kind of oil. Not nice. But to top that off there was a hair under it and was only noticed when cutting into the pitta bread. Put my wife off her meal and she didn't eat anymore. We told the waitress who offered another meal but we declined. In the end the meal was taken off the bill. Desert was OK apart from they had no apple pies and the wife had to pick something else. The lemon blizzard was not in the usual glass and in a bowl instead. The atmosphere was loud. No background music playing. The floor by the salad bar felt slippy underfoot right on the stairs no ideal possible accident happening there. Arrived at 7:30pm left at 9:50pm. A long time for a meal and to be served. In the end I had to get up to find someone to get the bill. The waitress we had was fine, she was polite and helpful.
Robert Schmidt . 2024-10-06
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Just had a meal for 10 with my family for my husbands 70th birthday. Never have a bad meal and never have a bad experience but I must say today our waitress Hannah was exceptional. Thank you Hannah. She has a smile that never falters and gives outstanding customer service. Your head office should be proud of you. Thank you
Barbara Cox . 2024-10-02
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Food was good, but the service was very slow and we were seated late. We then were being pressured by the FOH manager as he 'needed our table'. Not a comfortable customer experience.
Luke L . 2024-09-30
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Left for long periods waiting for service. Didn't get any rewards despite waiter being aware
John Rew . 2024-09-19
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Been here numerous times and cannot fault the service or food
Kate Peters . 2024-09-19
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A great place to eat, warm welcome, food excellent, good quality and value
Keith . 2024-09-19
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Food was amazing along with great service from all the team even with a really busy restaurant we were served straight away and no long wait on food or drinks, I would definitely recommend!
Maisie . 2024-09-18
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Food was amazing along with great service from all the team even with a really busy restaurant we were served straight away and no long wait on food or drinks, I would definitely recommend!
EverywhereIGo . 2024-09-17
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Super meal, served to perfection. So very helpful . you know what to expect from Harvester
James Abbott . 2024-09-15
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Local, food good friendly service, enjoy our meals.
sandra wright . 2024-09-15
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Love Harvester 5 Bells Basildon, the food is always good value, Atmosphere always nice and the Managers and staff always welcoming, especially Barbara she is such a nice lady and a credit to you, she does a very good job of looking after everyone. .
Sheila Glass . 2024-09-11
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A Harvester is not marketed as 5* . However, some simple things are to be expected. A menu that delivers what is says and clean toilets in reasonable condition. Menu - the breaded mushrooms are actually deep fried battered. The Men’s toilets are a disgrace. No toilet brush. The badly broken cubicle doors and frames are held together by odd screws and bits of 2” x 1” timber. Menu cards need amending and the Men’s toilet need a refurb.
Addicks10 . 2024-09-11
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Tom the manager and Brooke were amazing as thoroughly went through everything for my allergies, made sure every single item was looked at for me was very helpful thank you so much x
cheryalj . 2024-09-10
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Brooke was an excellent waitress and the food was really well cooked. Thankyou!
Debbie Spice . 2024-09-09
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The service was exceptional, Hannah was a treat and brought enjoy a long with her , the food was amazing and nice and hot
Nearly Minus . 2024-09-07
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The food was really good but the service slow. Tucked around the corner and felt a little forgotten. It could have been that they were short staffed on the night, but everyone one in the section seemed to be waiting long periods of time and actively flagging someone down for attention.
Gemma Riddles . 2024-09-06
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Love this pub/ restaurant. Would recommend.
Julie Goss . 2024-09-02
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Disgusting. Need a major clean up and the food is horrible From this review 6 years ago this Harvester is now a regular place I go. Been modernised, I would only like to add that may need to do a deep clean. To keep it like you had it 👍
Caren Wilson . 2024-09-01
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Excellent service and food. All the staff were friendly and the whole team are clearly working as one smooth operation. Could not ask for more.
James Stone . 2024-08-27
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Always a great meal here. Best Harvester I have been to.
Tony Mann . 2024-08-26
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Great place to eat. We had a excellent server and really enjoyed the meal. Our whole party liked their food and they had no problem with having some glutton free options
Steve M . 2024-08-25
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The food was lovely and the young lady serving us was excellent
Keith Burt . 2024-08-23
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I’ve been to a lot of harvesters and this has to be my favourite. Not had a single issue since going and I’m so happy it’s on my door step, will always choose this location over any other harvester I’ve been too
Coral Heath . 2024-08-22
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It's a nice enough place and the staff are super friendly and helpful. I do wish you had the option to have a burger cooked medium rather than well done. Perhaps you can but I wasn't asked. The chips were not that great to be fair.
Paul Shelley . 2024-08-21
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Lovely family lunch. Delicious food, good service and value for money
Lyn Long . 2024-08-21
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We went for a late lunch, shown to a booth, the waitress took our order, we went for our salad, which was all freshly renewed, lots of sauce toppings to choose from, the only criticism was that the rolls were a little dry and hard, but apart from that, everything was fantastic, our meals arrived, they were plentiful, piping hot and soooo delicious, we haven’t been to a harvester, for a few years, and to be fair, we had a really great time, we will definitely, be back again
Pauline S . 2024-08-15
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Love it here food is good and a good atmosphere with happy ,friendly staff
Tim Hickman . 2024-08-08
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Love this place, always friendly and helpful staff, food is always top notch, and even if you have to wait for a table, it's worth it.
Dan English . 2024-08-07
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Customer service is always impeccable. So friendly and nothing is too much trouble. Very good when autistic child is ordering. Lewis went above and beyond and is a credit to Harvester with his amazing service.
Gemma Crossley . 2024-07-28
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Good food served by lovely people, what now is there to say. 😁
Paul Ryder . 2024-07-28
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Great pub/restaurant. Good food at good prices.
Reg Davies . 2024-07-27
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Lovely building great staff ,good food
rob siddall . 2024-07-23
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Took me mrs here and was lovely service from Megan the waitress. Will defo pop by again!
Daniel James . 2024-07-20
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Food was delicious, staff were friendly and helpful. Our server Megan was lovely
Hetal Vyas . 2024-07-17
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Great service and a lovely breakfast/brunch menu. Perfect for a family Sunday breakfast treat. Excellent value for money
PaulaEssex_England . 2024-07-16
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Nice atmosphere and well cooked food
paul hart . 2024-07-16
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Fabulous restaurant. Served by Courtney. Great service. Made to feel very special. Thank you Peter&Hazel 😎will be going back very soon
Peter Lovell . 2024-07-08
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We came to harvesters on Friday the 5th of July 2024. We had a lovely waiter called Brooke, she welcomed us with the warmest of welcomes and made sure we were comfortable with our meals throughout the whole time. From the beginning of the whole meal I felt as though there were no problems and we had a lovely time. Thank you Brooke for making it happen. We will be back soon.
molly c . 2024-07-05
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We were lucky enough to have Brooke as our waitress for the evening. She was warm, welcoming, attentive, and frankly delightful. It’s the first time I’ve eaten at this particular location, but after seeing first hand Brooke and her colleagues, I think I’ll continue to travel a bit further to come here instead.
Joshua Weston . 2024-07-05
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It's been a while, but I was very happy with the experience this time. Food was good, we had the Chicken and Rib combo, the sage and onion chips were very good. Included salad a bonus, plus refill sodas.
Gary O'Brien . 2024-06-29
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Welcomed and seated very fast but 15 min wait for the host to come to the table and ask about drinks then gabble us dirty salad bowls and cutlery and when we commented on the cleanliness of said items he walked off with annoyed and asked someone else to attend our table. After ordering the food, I’m waiting nearly 30 minutes for it to turn up the food that we had got but already been pre-cooked and warm up and again when ask for fresh food got told they would ask the kitchen then ask for the bill as leaving got charged almost £60 for 2 two course meals and a kids meal with a 40% mins voucher. This all happened on a less than a quarter full restaurants. I will never be going back to that harvester every again .
john lewis . 2024-06-25
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Tasty meal. Great service from friendly staff
Bethan Rew . 2024-06-24
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The Staff are so.lovely Chatty & extremely friendly. Gives the place a great atmosphere.
Rainer Lugmayer . 2024-06-18
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The salad bar was poor and old food and the bread rolls are so dry I couldn't eat it Food was nasty I had scampi and it was slimmey and didn't taste right so I left it The floors are so slippery and I almost went over 3 times it's so dangerous it also has a very damp smell in there tables was sticky and dirty and food took forever to come out
Lisa Hicks . 2024-06-17
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We come for the £8 chicken special was very nice well worth it . Will defo return. We was served by a very pleasant young man called GOKAY. very sufficient helpful n very well mannered . Thank you GOKAY we will see you again . Great service n good food 👌
Gill H . 2024-06-13
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The women who served us was friendly and patient. Love the new decor
Yildiz Badruddin . 2024-06-11
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Service was very good, the manager at short notice arrange for us to have 2 tables together as our group size increased. Waitresses was friendly. Food was standard Harvester offerings cooked well.
Mark Hill . 2024-06-10
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Always friendly and decent food
Dave Wynne . 2024-06-04
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We enjoyed our dinner in the garden nice surroundings and dog friendly
Reg P . 2024-06-04
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Service was excellent food served was hot and very nice great value for money waitress Service excellent clean and tidy dinning area, very happy with our visit thank you 😊
joanna probert . 2024-06-02
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Tom & Barbra were brilliant as always.. A* Thank you Tom & Barbra
Larey Bird . 2024-06-01
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We had booked online, which was a simple and straightforward process. Our waitress was very friendly and welcoming. Service was quick and food was served promptly. We were all pleased with our meals. Unfortunately, we were too full from our mains, therefore we did not order desserts. The unlimited use of the salad bar is a great bonus when visiting The Harvester. Most of the sections in the salad bar were well stocked. The area was clean and tidy. The bread rolls from the salad bar are delicious!
8427 . 2024-05-31
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Very surprised how good the food was. Our waitress was attentive and so friendly
Annie Plom . 2024-05-31
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Went for lunch yesterday and can honestly say totally enjoyed it all. All staff was very friendly and professional and nothing was yo much trouble. Thank you so much we all will be back.
Tina Fisher . 2024-05-22
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The food was amazing the way they catered for an allergy was amazing and Brooke our server went above and beyond for us all
Mollie Jane Ross . 2024-05-22
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Great service wonderful food for our lunchtime meal
janet roberts . 2024-05-19
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Really warm atmosphere, friendly staff, family friendly, and plenty of room, parking out back. Outside space if you want, lovely all-around family restaurant.
Susan Rawlings . 2024-05-14
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The staff were friendly and helpful. Nicely decorated restaurant. The food was atrocious. The salad bar excellent but the main courses very small and not of a good quality. Was very disappointed with it as I have eaten at harvester before and it's never been bad
Brenda Payne . 2024-05-10
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Had a lovely meal at the Five Bells this evening, unfortunately the restaurant was fully booked, but the manager on shift, Hannah I believe, was very accommodating and found us an alternative table in the bar area. Ellie was really helpful when doing our order, will be returning soon but will make sure to book !
amy . 2024-05-07
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Amazing place to eat, friendly staff, quick service and food was brilliant! So glad this is my local 😊
Katy Rose . 2024-05-07
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I love the 5 bells the manager is so liked and well known the bar staff are popular Love the atmosphere is happy and peaceful at the same time music is good loos clean
Marc Dawson . 2024-05-04
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Excellent service and great staff and food
Susan Broom . 2024-04-24
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Brilliant experience, went there for my Dad's 70th Birthday and nothing was to much trouble for our server Kacey ( absolute star ). Fantastic service and there was 15 of us
Andrew H . 2024-04-23
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A large group of us booked a table for my Dad’s 70th birthday and we all had such a lovely meal. The food and service was excellent! Kacey was friendly, organised and professional, and went above and beyond to ensure we had everything we needed for us to enjoy our birthday celebration - a credit to your team! Thank you!
sparkler600 . 2024-04-23
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Having read the reviews we booked for a party of six family members. We haven't been here for four years .What a surprise ,we were greeted at the door by staff and taken to our table .The staff were so pleasant and welcoming . The choices on the menu we all thought as family catered for everyone ,even to asking if we had allergies. The table went quiet when our food arrived it was all cooked to perfection, no complaints from any of us .Well worth a visit highly recomend.
Trail48250985812 . 2024-04-22
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Went here after visiting at basildon hospital. Was great as a mid week quick stop.
Birdie Mansell . 2024-04-21
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So we came in for dinner and received exceptional service from our server Brooke, she was so kind and gave us a warm welcome, she went above and beyond to deliver us our food and probably the best service I’ve ever gotten at a harvester! She deserves recognition for how wonderful she is! Amazing service, 3 extremely happy customers! 🙌🏼 Thank you Brooke!
J L . 2024-04-20
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we got served by Brooke and we just wanted to say a massive thankyou, she was so polite and helpful from start to Finnish. The food was great and so was the service. Thankyou again
Demi Thomas . 2024-04-19
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I took my granddaughter there for a lunch time meal and as she’s a student she should have got a 40% discount on her meal as advertised on her app, so we put it through expecting the discount however the bill came to £2.00 something more than the menu’s price so I brought it to the managers attention and he gave me back the extra £2. However we didn’t get the 40% discount on her meal and we were told that this sort of thing happens all the time. The food was good the menu price was fair however we still felt a little disappointed, it’s a bit of a con so don’t go there expecting a 40% discount if you are a student or you are a member of the emergency services (ie police etc.) as they don’t honour the expected advertised discount!
David Cole . 2024-04-19
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Great FOH team, really happy server and food was great too.
Baz Rudd . 2024-04-19
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Nothing. Was excellent food and service
rita mynott . 2024-04-16
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Great food and service a great harvester
Andrew Wilson . 2024-04-15
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Ordered eggs Benedict. Eggs were raw bacon not cooked enough. Cannot choose breakfast anymore. Not very good quality produce. Waited ages for order.
D7742YRsharonw . 2024-04-14
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Great food and service, Brooke was friendly and helpful. Particularly impressed when I asked for several changes to my meal and it was absolutely spot on
lucyandstephend . 2024-04-13
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It was a lovely meal food was hot and service was great! Brooke was very helpful and friendly!
George Allen . 2024-04-13
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It's always lovely visiting this Harvester. I'd choose this restaurant every time when eating locally. The staff are always friendly and never rush you to leave (unless they are closing!!). Food is always nice and nothing is too much trouble. Definitely recommend 👌
lisarj1978 . 2024-04-12
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Visited this place a lot in the past but never again
Chris Hirst . 2024-04-10
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Great food lovely atmosphere friendly staff. Reasonable prices 👍
BRIAN COLLINS . 2024-04-08
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Absolutely fantastic service and the staff were brilliant very helpful and polite wil definitely be going back again
adam lunney . 2024-04-08
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Family Sunday lunch, lovely time. Food was good, nice and hot . Had a discount code for 25% off food . Brooke our server was great , really helpful 5*
375angeloa . 2024-04-07
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Great food and brilliant service from our waitress Hannah
Owen T . 2024-04-07
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Best Harvester ever, staff are always lovely, food is always great. Can’t fault it at all
Emma Jackson . 2024-04-06
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The food was great the waitresses was friendly and the please was clean everything u want when looking to have something to eat. We didn't have to wait for our food it all came at the same time so we ate together. I can't tell you how good the waitresses was she was so friendly she made my daughter feel at ease
Faye N . 2024-04-06
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Good service, didn't have to wait long for food, only criticism my chicken was a little dry.
Julie Topsfield . 2024-04-05
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Booked online for Easter Monday tea at short notice. Loved that ✅ Welcomed by a very friendly gentleman in black who showed us to our table. ✅ 3 adults ordered the 3 course Easter menu from the very lovely Kacey. Kacey was very friendly and bubbly. It’s refreshing to meet someone happy at work. Kacey even got our first refill drinks (she could tell we were shattered lol). Brooke served our food which was presented nicely and in good time. Burgers/haddock and chips for main. No complaints from us 👍 Kacey was always attentive and making sure all her tables were happy. Although we were stuffed we had to have the third course of chocolate sponge cake and now I am in a food coma 😋 thank u to Kacey and the team at H5B for helping us round off the Easter Weekend. 🐰
Yolanda Thomas . 2024-04-01
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Excellent breakfast free top ups tea coffee
mark rothwell . 2024-04-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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33 Opinions
Rude people don’t bother using them! took hour and half to deliver on a 30min wait time on the food when I phoned to speak with them the guy was rude food was cold just awful.
115 Opinions
I'm sorry, but after coming here for years I will not anymore. The chips have been below what I'd consider average for my last 3-4 visits. Mostly batter rather than potato if that makes sense & often just mostly 'scraps' The new chicken goujons that you use are poor. They are half the size of the old ones with much more of the nugget coating rather than chicken Chips & 6 goujons were also £11. Bit of a joke It's a shame because the staff are nice