The Fish Shack in Leicester

The food was cold and the meat tasted and looked like rubber

First time here 2 weeks back. I had a black hair mixed in with one of the kebabs, something that’s hard to get over. 🤮

Tasted great, rapid delivery, still hot when it got here.

Wow portion sizes are huge lol the food is amazing

Disappointing. Potato fritter was burnt and dry but also swimming in grease it was quite bizarre. Sausage and chips were also very greasy. Burger was burnt. Fish cake was the only thing that was ok. I wouldn’t order again.

Food wasn’t great, saveloy missing, no curry sauce or the coke.

Great fish. Chips a little floppy but tasty. Great pickled egg too. Friendly and helpful service.

was ready to collect early but food wasn't the best was a bit cold Evan though it was collected as soon as it was available

Reply from chef d. SO HOW DO YOU EXPLAIN MY VIDEO FOOD IN HOT CUPBOARD WHILE YOUR CLOSED!

Another chip shop in leicester that seems to think cooking food at lunch time and leaving it out in room temp in the summer. No wonder the food is disgusting. Amazing they have a 5 star food hygiene. It's not that the food tastes horrible but it's actually illegal to reheat it especially as its sitting in the "danger zone"

Why couldn’t I get my 10% off my order

Outragously expensive online.. the food was cold and stale not fresh spoke to someone who couldn’t speak English and refused to fix the problem

excellent service and quality food, cheers

Very friendly atmosphere, food is excellent.

excellent service and lovely food

fantastic value for money and delicious

The delivery took a while but when the food did arrive it was lovely and hot still! Very impressed!

Chips arent bad. Kebabs are nice. Priced ok. Decent place to get chips from!

Best fish and chips in my area. Don’t have it very often, but when i do it’s a total treat.

Typical British fish and chip shop. Good sized portions and a lot of choice on the menu. The staff are always friendly too. There is always a queue which says it all really

Chips were the nicest I have had in a long time

Lovely food but we ordered ice cream and it was never supplied and I can’t seem to claim a refund. Annoying.

Best place to go for Fish and Chips, never been disappointed : )

Fast service, polite and food delicious. Proper chippy

Portions are massive! Food is great quality

A very decent fish and chips. Fish cake was delicious and flavoursome The scampi batter was burnt on the outside, hence the reduced rating

The donor was stale made from earlier. I clearly stated in the instructions not to give me old donor

Chicken nuggets were not worth ordering, very dry. However portions sizes were insane and the fish and chips tasted delicious!

Arrived quickly and red hot, even sorted out my special request. Great tasting as always. 5* Chippy

Lovely team behind the counter and the food was delicious

The food was delivered over an hour late. They refused to reimburse anything, sending a text to say they were busier than expected. Not acceptable. Fish was very greasy, couldn't eat the batter.

Smaller portion for this money.

Always have to wait for chips When we did get them they were white as if they wasn't fried enough as to get people served Won't be going back

Fish was ok the doner meat was like leather thin and chewy poor

Quick service food was hot and very nice 👌 defo order again 🙂

Nice staff and lovely fish and chips

Really hot and very tasty will order again

Not for me thanks, steak and kidney pie was over heated and dry but I was hungry so ate it anyway.

Our good cooks back. Whoever did todays is amazing. We love this person. Someone last time did it rubbish. But 9/10 times it’s perfect and we absolutely love The Fish Shack.

Just ordered from Just Eat from here - the food was probably the worst I have ever ordered! The fish batter was stuck to the paper and what I did peel off was mushy and tasteless. The fish was cold and had no taste - frozen made. The potato fritter again all batter stuck to paper so only potato and the chips were the worst smush I have ever tasted. This has put me off fish and chips for life for sure. Plus the chicken and mushroom pie was microwaved - feeling pretty sick right now.

Lovely place to get you fish n chips from. Aswell as other foods. Been coming here for many years, it's always welcoming, staff are very polite and the service is quick. Oh yeah and the food tastes great every time.

Happy to do me a small portion, battered sausage was reasonable quality

I’m a regular at the fish shack but today their quality was sub standard. The chips were cold and soggy. The fish was cold too and they looked like they were the last fish left on the shelf. All in all not a cared for meal.

Great food and staff are absolutely lovely 5*****

Always delivering quick fresh and hot

Lovely hot food fast delivery will definitely order again

Portions mallee than they used to be…quality not so good

Not very nice overall. Chips were soggy and didn’t have salt on when I selected the option. Nuggets tasted like frozen nuggets. Curry sauce tasted odd.

A really good little fish and chip shop, nothing pretentious and absolutely not greasy

Both ordered mixed kebab in naan and a small bag of chips, everything was just yummy and full of flavor, portion size was amazing definitely ording again, please dont change anything. Best kebab we have had in a long time.

Best chippy I've had in years! 5*

Great food and considering we ordered on a Friday evening was delivered in 30mins!

food arrived within quoted timescales was hot and delicious - ordering was easy - notifcations were great - will def order again - many thanks

You missed out our pancake rolls X2? But charged us. The chips were a very small portion for a large. They we're very pale and soggy. Burger bun with a flower dust? The kebab with naan was completely squashed. Last time we ordered a beef burger you sent it with cheese which I had too scrape off. For the price charged it's no where near the too the quality original fish and chip shops used to be. Sorry to say I will not order from you again.

Order late and then they delivered the wrong food! Ordered a chicken kebab and received a dinner kebab.

Ordered and paid for a mixed meat kebab.... collected it and got it home to find it was just doner meat only.....Ah well...that's this day and age for you....

We got a notification saying driver on way. 30 Mins later it still hadn’t arrived. We called the restaurant who said it was 1 minute away. It arrived as we spoke. We were then missing the chips from our order and the rest I.e scampi, fish cake ect was only luke warm. We called to let them know we were missing the chips. They said they’d send them now, and would be a further 20 mins. It’s now been 25 minutes. All our food is cold and we are still waiting for chips. Very disappointed. And hungry.

food took over 2 hours too arrive when it arrived the box had melted all over the burger and had to be thrown away , we always order from here but food was not good tonight and was thrown away :(

All was lovely and good and hot on arrival will order again

Wife and I had different experiences at the same time. After a hard day and struggling to find a fish and chip shop half decent in Leicester I treated us to fish and chips from The Fish Shack. The customer service is really good, very friendly and smiling. They even had banter with one of their regulars. I chose this place based on location being close to my home and the many 5 star reviews. Here is my full evaluation... Wife had small fish and chips with curry sauce. Portion size was very adequate, however, the fish was tepid but you could tell it was a quality product as was flaky and white. The batter became soggy due to loss of temperature.The chips were mildly warm. We both agreed the curry sauce seemed very sweet. She would have given 2 stars for hers. I had large fish and chips, mushy peas and curry sauce. The chips I agreed was mildly warm, but my fish was piping hot with crispy batter. This makes me think that maybe small fish was under a heat lamp whilst the large fish was cooked fresh. Mushy peas very generic (Wife makes better after adapting a 30p can). I also ordered a large portion of doner meat to have with curry sauce (just because I'm strange like that). The meat was very greasy and after turning the flash on whilst taking the picture I discovered just how much it shined. Even the curry sauce had a shine to it, possibly from oils used. I was willing to give a 4/5 for my whole experience so between us we settled on 3 stars. I have had much worse in Leicester, however as of writing this have found nothing better.

lovely bit of fish and it that was the small chips the large must be LARGE!

Delivery drive has argued and accused us of lying about him trying the adders waste of time

Everything was good and what we ordered.

Staff were really friendly and great food

Order delivered bang on time. Fish was cooked perfectly as was the rest of the order. Generous portions. No issues here, thanks guys. Would definitely order again 😊

Massive fish and chips. Lovely and tasty and freshly cooked.

Always polite and friendly service, very good selection of takeaway food

Great fish, always freshly cooked! Thank you

Chips were alright but the fish was genuinely fantastic. Batter could be crispier but the taste and texture were still both excellent.

I ordered the food and did not realise how far it was that's why it was a bit late but food and service was great

Really pleased with the food,it was hot and tasty cooked spot on

Every nice and good service recommend

Amazing food, very decent prices and lovely service!! 10/10

Late food and cold food I’d like a refund please

Missing food, ice cold food and missing 4 cans of pop worth £6.00

Lovely, friendly staff. Always have good food from here.

They got the order wrong. I ordered 2 x mushy peas and 1 curry sauce, I received 1 mushy peas and 2 x curry sauce.

Fishcake and chips 5.50£ 🤣 madness!

Nice food, prices about right. Just slow service but I still recommend that tho

Always go here over Grimsby fish,a lot nicer staff,better quality fish.

Soggy and damp order veggie burger meal was like a rock too hard and taste like it been fried in meat oil

The food is okay, but the fish was extremely small for the price. £6.99 for a regular sized fish is an absolute rip off

Really Enjoyable. Very Tasty Food. Polite Driver. Thank You.

Great food delivered earlier. Drivers polite

Lady was absolutely incredible however the chips was no good. To be fair I came 20mins before closing

Issue with delivery even told it was delivered but no one answered told order wasn't wanted then when delivered 2.5hrs after first ordering felt meal was a re heated .wast of £28.00 food went in bin would not recommend or use again.

Thought I would try this chip shop again as not been in a while but pie was soggy and microwaved, chips were cold and had weird texture, also doner meat was thin, cold and dry, Nan bread cold like didn’t even bother to warm it up, we very disappointed

Chicken in the kebab was really burnt, the food was cold and the chips were soggy and brown not happy at all. Waste of money

Food is always great quality and well cooked. However,,,, over the last few orders I have noticed that they are getting what can only be called"a little stingy" with the chips. A while back an order of "LARGE" chips was easily enough for three(3)adults, but now there are barely enough for two(2) adults. Not sure if it's just me that's been unlucky to get the short serving or if anyone else has noticed this too.

Ordered food at 5:25pm to be specifically delivered at 19:20 , (more than enough time to get the order right as I work night shifts) food turned up 10 mins late, chips were soggy, kebab arrived with salad (that was told to be separate)

Ok with early delivery so don't take it as a negative review. Been a little disappointed with the standard of the food on the last couple of orders whereby the batter on the fish was under cooked. We like the batter crispy not soggy and under cooked.

Excellent Again. Thank You. Happy New Year.

Good price, good volume and good treat on Friday evening.

Nicest chips I've had in years. Lovely food

A+++. Thank You. Have a safe New Year.

A+++. Excellent Food Again. Merry Christmas 🎄🎅.

Always clean fresh hot and on time and big portions

Thank You. Excellent Fish And Chips.

Ordered about 6pm and it was delivered in only 20 minutes. We were expecting it any time between 7:05pm - 07:40pm.

Chicken Kebab meat was too salty and fish batter was a little overdone. Asked for vinegar and salt on fish but neither were put on.