The Fish Inn in Tendring

Very professional my order was missing some items once I reviewed it but I went and told them and they sorted it straight away also chucked in a freebie to apologize very polite and would definitely go again regardless of a little mistake

Having tried most fish and chip shops in Clacton I decided to give this one a try. I wish I’d read the reviews first! Early Friday morning 6/12/24 I placed an order for two large cod A very large portion of chips and a battered sausage to be delivered at 15:50 At writing this review at 16.10 The items still have not arrived. I gave them a telephone call and he told me that the delivery drivers don’t start until 16:00 And no one is there yet, but my order is ready and waiting to go. Why except the order for 1550 if you know damn well you’re not gonna be able to deliver at that time? Now by the time I receive my order, which could be any time that will NOT Be freshly cooked! So disappointed, And it’s not as if Fish and chips is a cheap meal these days I would’ve thought if they want to keep their customer base They would’ve been trying as hard as possible. I will update this when I actually do receive my order to let you know what time it arrived or if it even did and what the quality was like! If I could at the moment, I would give -100 Well, after the telephone call to the Fish Inn, he told me my order is ready, but they didn’t have any drivers to send it to me So it was sitting there in a warmer getting cold. On arrival at 16.20 The chips were stone cold not a very good quality, Yet the fish was pretty good. It was still hot And was cooked pretty well. We also had a battered sausage well it must’ve been all of 3 inches long I always felt battered sausages were at least double that I am going to post some photos. Very, very disappointed, considering also that I paid for delivery at 15.50 not 16:20 even though the fish was good, Everything else let it down, especially the customer service and being able to order a meal for the time of 15:50 when No drivers even start work until 1600 Is a ridiculous decision. Sorry, but It’s a big letdown from me! Photos below

Food exelent not bad price fairly quick with order

Every time in in clacton I go here best rock ell and chips plus cod roe 5 stars every time service is lovely and really good price

£10.60 for regular chip and extra small cod, tasted good but fish well not good

Ordefedcod and chips fish had just been sitting there was floppy and shrivelled ¹chips were cold they kiddo frdsh but was not much better defo not going there again waist of money will go to the chippy in holland on sea has won awards and very delightful highly re omened

Good quality, well cooked fish and chips.

Once again had the lamb kebabs didn't disappoint 😋

Good fish and chips shop run by Lukas who seems highly experienced in the trade. Ordered white backed plaice which was cooked to perfection. No greasy batter and everything cooked how it should. You pay a little extra for the money but certainly worth it. For those who have a gluten allergy they provide food GF on a Tuesday which I think is great. On top of fish and chips there is also an interesting house grill for those wanting prepared kebabs and burgers. Overall a well establish eatery with a lot going for it. Highly recommend.

Food was barely warm and delivery was very late

Food was 1 hour 20 late and cold and bland.Asked for a receipt didn’t get one, have been chasing now for 2 weeks and am now being ignored. Gave them the benefit of the doubt to sort this out at the time but to rudely ignore is not on. Instructions on order were also ignored. Would not recommend. A star for the delivery driver who was polite

I’ve ordered here before and it was nice, but the second time 2 things were missing from the order and the coleslaw was fizzy. I had to bin the coleslaw and the chips it had touched, won’t be ordering again unfortunately

Food is constantly late being delivered! Estimated time changes several times. Waiting two hours since we ordered! We have ordered from here several times and each time the same. We have given it the benefit of the doubt a few times but this is the last time we will be ordering from them unfortunately.

quality of food today is very bad, it very disappointing. Sauce, kid drinks and ice cream was missing. won't be ordered again

Portion sizes have reduced considerably and seems expensive compared to other fish and chip shops.

I love fish inns food but rather than the order being early, it would be nice if they slowed down and packed all that I order. not the first time I have had missing items. all listed so really no excuse to tick off items as packed. chips and curry sauce missing.

Absolutely fabulous I had to ring after making an online order as had to tweek the order they were more than accommodating we all had different things off the menu the food was delicious 😋 I had the mixed kebab the lamb shish was perfect I have had food from here before always very good will definitely be having more

Rang up twice to find out where it was and eventually it got here over 45 mins late. The food was barely lukewarm. Not happy! If you profess to do food then do your job. It costs enough!

Amazing food! Very yummy! Perfectly on time, thank you :)

Worse ever freezing cold rubbish poor food stay away it’s a total ripoff

Usually order here often but will not be ordering again. Food was half hour late. Burgers had no sauce or salad in. Tasted like cardboard and food was nearly cold. Absolute disgrace.

was late and had no salad or sauce in any of the burgers. food nearly cold. think it was an absolute joke.

Poor service. Miss placed orders.

Very nice and modern setup. Good choice of food. Reasonable price. Notably informal staff.

First time I've tried loaded chips. They were delicious! Chips with cheese sauce and extra grated cheese. Lovely!

Didn’t get kebab special and curry sauce

Was really easy to make an ordered on this application. I would recommend it to anyone who doesn’t have the time to cooking their dinner on a very busy day at work.

good food, all hot, will definitely order again.

The best fish and chip shop around, but very disappointed with the fish it was overcooked very dry. But would still recommend using this fish and chip shop.

Still waiting for food 20 minutes late

Not up to your normal very high standard boys disappointing I’am sad to say

Food never arrived. I called several times to be told the food was on its way, when they finally admitted they never processed the order in the first place. The management then we're very aggressive on the phone and have now refused to give a refund which I'm disputing with Just Eat. If you want to order fish and chips, go elsewhere as you've no guarantee they will actually give you any food.

Food hot and fresh cooked. Lovely as usual.

Very fast delivery and very tasty food, we was very satisfied

We thought we would order again from here as the food is always really amazing but after Fridays experience we were given a voucher, so thought we would try again as its normally fantastic. Well it was just as bad won't ever order from here again

Fantastic meal again from the Fish Inn.

Easy hassle free order. Tasty batter and excellent chips. Quality was superb

Tiny potions, very very late delivery, bun was soggy, wrong meat supplied in the mixed donner and no apology for the delay.

driver was 40 mins late had to many delivery's so our food was cold time it arrived ...

Very easy ways of the way to order my food.

As always great quality food and quick delivery, Thanks

Doesn’t listen to the order anymore :( I clicked no tomatoes and got them. Asked for separate sauce and coleslaw they was together ( picky eater doesn’t like food touching). The food is always great but reading the instructions isn’t great.

Order was wrong, there were missing items, and it was cold. Restaurant have promised a full refund and were apologetic. Eaten there before and usually very nice, so hopefully just a blip. Sad because it’s my birthday…

Best fish and chips I've had in a while. Staff were very nice.

Order was wrong, there were missing items and it was cold. Restaurant have promised a full refund and were apologetic. Eaten there before and usually very nice, so hopefully just a blip. Sad because it’s my birthday…

Just ordered 2 x large middle cod and chips I've got to say it's probably the best bit of cod I've tasted. The fish was lovely and firm and chunky. Thank you

“We ordered delivery from The Fish Inn, and as always, the food was excellent! The Rock and Chips and Cod and Chips were both fresh, perfectly cooked, and delicious. Consistently great service and meals—highly recommend!”

Waited over 2 hours for them to deliver, ended up just requesting a refund. Lady rang me up apologising saying she will accept the refund. Just got a text from just eat saying they won’t give me my refund. Scammers

Food tastes amazing, quality and portions are great.

Great quality, all enjoyed their meals

great food as always.... first time trying the gravy the thickness of it was great but my taste buds didn't like it.... But that's my preference ☺️

Great food and complete order..

Absolutely disgusted whole order is stone Cold. And the portion sizing is a joke. We have sent the food back to them. I would like a full refund for everything as it has gone back to the restaurant.

I asked for fish and chips and the fish to be cooked fresh and they didn’t. They took one out of the cabinet and cooked one fresh. It was the most disgusting piece of fish I’ve ever eaten. I would recommend you avoid this place like the plague.

excellent food and service would highly recommend

Lovely cooked food delivered to my door

Had a Donnor Kebab very dry meat. was told it was the best fish/chip in clacton some one told me a pork'e. May try the fish/chips on another day.Might have been a one off.

Great service, Great meal. Many thanks.

I had a beautiful piece haddock with chips, while my neighbour had sausage in batter and chips. it was lovely to sit in garden and enjoy our meal together. Thank you all.

Food is tasteless, expensive, staff are rude, go elsewhere!

My food took an hour and 20 minutes to arrive. When it arrived all the food was cold, the fish was soggy and the chips were all mashed up and stuck to the paper so that most couldn’t be eaten. Very disappointed.

Excellent food & delivery as usual

Food is always late and cold. Be careful when you order food as the photos of it arnt accurate. They have that a lamb doner kebab comes with salad and chips in the photo it doesn’t come with chips and they have done the same for chicken nuggets. Food was late and the man I spoke too wasn’t understanding as to why I was calling and seemed as though he didn’t want to speak to me. Food took 2 hours to arrive

We regularly order and lways fantastic quality, deliver in great time.

Food was great, timing was as described. Will definitely be ordering again

Food freezing cold and order missing all sauces. Food was disgusting

food was absolutely fantastic!!! ☆☆☆☆☆

Service was good, delivered straight to our lodge. The delivery man was polite and friendly. Food was hot and delicious too :)

As usual brilliant quality and exceptional delivery speed

I will be honest, I used to use the Fish Inn quiet a bit because of quality, service and price! But a few years ago that changed and the service and quality went down the toilet.. So I have been using every "Chippy" in Clacton, trying to find somewhere to match the quality and price of what the old Fish Inn used to offer. Then recently a friend told me they got the most amazing Fish and Chips ever! And yes it was from the "Fish Inn" Bockings Elm. So last night I thought I would give it another try. And my friend was right! Like and the team have done an amazing job and totally turned the place around. Now bear in mind I don't usually write reviews, but the quality and price of the food I recieved from the Fish Inn left me feeling I needed to let people know that This is now by far, the best Fish and chip shop anywhere in Clacton, offering great food, friendly service and a price that doesn't leave you feeling robbed. So if like me you have become disappointed with your local chippy. Give Luke and the team at Fish Inn Bockings Elm a try, I'm sure you won't be disappointed. Great Job Luke! Amazing Fish & Chips 🍟 😋 😍 👌

Absolutely gorgeous, hot crispy batter, tasty chips. Loved it, thank you guys and girls 👍🏼

Staff are bare faced liers they tried lieing to uber saying I wouldn't answer the phone because there delivery driver couldn't find me so they could keep the money for the order that there driver still had unfortunately for you fish inn the uber agent see through your lies disgraceful Avoid this place

Was regular customer ordering online for home delivery and never had any issues, Until ordered usual order and didn't turn up, phoned shop after 2hrs and was told driver tried with no answer at door or phone, not true, 1hr later food arrived uncooked not edible,, Won't be using again, shame, but don't want to get food poisoning. (All the drivers I've met have been polite and friendly)

Delivery didn't turn up, phoned shop and was told driver tried with no answer at door or phone, not true, when food did arrive was uncooked, don't use unless you want food poisoning

Lovely food, hot and freshly cooked.

Great food. Decent portions. Well worth an order.

Shame the service lets down the quality of the food. All three delivery’s missing items two of which were chips. Frustratingly having to wait for chips to be delivered. Meaning rest of food goes cold.

I order from This shop quite a lot but the last couple of times I’ve ordered through their website they have taken my money but cancelled my order, I didn’t get a refund for the last order id had that they had cancelled either really poor service, I ordered again to give them another chance they accepted my order when I called they said they have to cancel my order I placed online as they’re not delivering to my area tonight

It feels like I just ordered it and it just came to my door straight away

Had the first delivery but the saveloy was rock hard and so dry . Daughter would not eat it . The chips and fish were amazing

The chips were over done and the Donner meat was slimy. It tasted terrible. I put the two boxes of food in the bin.

Always good portions, and very tasty Fish and chips.

Lovely food no tartar sauce! When asked for it

Always order from here, I’m not 1 too call up and complain or leave a review. But LOL won’t be ordering here again. This is meant to be a a large Cod

Food all thrown in together meaning one person could not eat as they put the fish in the same packaging as the chips even though they was ordered separately

Fantastic quality and generous portion will definitely use again

Nice food and tasty, delivery was on time, but a small portion of chips for the price paid, a little disappointed

Very good lovely moving in around the area good to have a good chip shop round you

I didn’t receive my burger I waited over an extra hour for.

Not sure what to put for food cause never turned up lol rude staff lazy drivers

The best Fish and Chip shop in Clacton. Generous helpings of chips and the freshest fish available in the area. Also a comprehensive menu of other foods such as kebabs and burgers. You must try this takeaway before you try any others. You won't be dissapointed. 5 star quality.

Found this place by accident and boy are we glad we did. Beautiful food, excellent service, couldn’t have asked for better.

Love coming here if we are on holiday, food is always great, selection is brilliant and you can order online and collect. Excellent for a Saturday night or any night to be honest.

Ordered fish kebab pies and kids meal was ok expected better pie was disgusting hard and burnt on the top dry inside should of been banging but let down

Worse food from here was awful taste

Usually lovely food which it was but chips were not the usual standard.

Really poor tonight. Was delivered 15+ minutes after saying it was out for delivery. Takeaway is round the corner. Doner burger was delivered without any Doner meat. Rang the shop and told them about it and also that the chips were almost cold. Was told they would send out replacements for both items and that they wanted the other items back for “Quality control”… fair enough. The replacement burger arrives, but no chips. So, stuck with the old stone cold chips.

lovely chicken burger, chips and salad..

Pre ordered for pick up and food was cold by the time I got home which is a couple of minutes away. Staff lovely just too tired to take back.

i never got a lollipop with my kids meal i am utterly devastated and disgusted as i was promised one in my meal and never got one i would really appreciate a return for the trauma this has given me i am so unhappy.