Based on 2.044 opinions finded in 4 websites
Based on 2.044 opinions finded in 4 websites
Nº 157 in 516 in Renfrewshire
Nº 3 of 23 American in Renfrewshire
Opinions
Bobby goes above and beyond with customer service. Mum and I come in regularly and he's always happy and friendly and nothing is too much. Great meal and customer service. Thank you.
Katie Edwards . 2024-10-03
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cajun chicken tenders and the cheese cake in lunch set menus are great.
Cheng Vanessa . 2024-10-02
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Our go to restaurant. Always welcoming, always a lovely atmosphere. Always lovely staff. Special thank you to Bobby, your a credit to the restaurant, you never stop, your always cheerful (as are the rest of the staff) & my family n I just think your fabulous. Never change & thank you for helping us celebrate my granddaughters 6th birthday. You made our day ❤️💐⭐️⭐️⭐️⭐️⭐️
jean mdermott . 2024-10-01
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I had a breakfast it was cold I do not know why because the place was empty so plenty time to try and get it right never again will I return no one was interested.
Catherine Mitchell . 2024-09-29
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The food is divine, cooked fast, delivered fast! The service is brilliant too..nothing is too much trouble! Genuinely surprised by the great lunch menu variety and prices! Highly recommended 🥰
Jayne Johnson . 2024-09-28
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10/10 on the food!! Service was top notch 👌
Laura Woolfries . 2024-09-23
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Popped in for breakfast. Full breakfast, eggs benedict, French toast all fantastic. Great service
ryan brown . 2024-09-22
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First time visiting here after being recommended to come. The food was lovely. We were served by Charlene who made us feel welcome and was pleasant. Customer service was second to none. Will definitely visit again.
Nicola Harley . 2024-09-21
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Charlene is always very chatty and friendly towards myself, my partner and my child. She always gives great service.
siobhan hillhouse . 2024-09-21
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Staff friendly food service very fast and hot
Fiona Morrison . 2024-09-21
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Lovely service from Zara, nice atmosphere and food was pretty good too!
Georgie Billington . 2024-09-21
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Staff are fantastic food is great Wee Charlene is a bundle of energy and an absolute legend. Missed Bobby today though
Sandy Forde . 2024-09-21
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Great meal and Bobby the waiter was superb. Will come back again.
Craig McGhee . 2024-09-14
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Bobby was fantastic would highly recommend eating here
Melissa Murray . 2024-09-14
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Bobby is a great waiter. He’s always happy to see us, full of the chat and creates a great atmosphere. The food is always amazing and very reasonably priced.
Christopher Lambert . 2024-09-09
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Great service and food will be definitely be back
Aimee Jamieson . 2024-09-09
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Bobby has the gift of the gab, always pleasant and friendly.
Dean Robinson . 2024-09-09
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Love everything about this place! Always fab service and delicious food.
Sam . 2024-09-07
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We went for lunch, everything was lovely the New York cheese cake divine, we will be back
Lily Martin . 2024-09-07
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Great food and lovely service from all staff especially the manager that was on shift April , will definitely be back.
Reece Pringle . 2024-09-07
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Friends had just stepped off a plane from a long trip from Vancouver, took them here for their first UK meal via their hotel as was on the way along the motorway… Ordered food and drinks at same time. 15 mins had past, no drinks had arrived, food then showed up after 35 mins of waiting, still no drinks, said oh sorry ill just go get them, 5 mins later, still no drinks, said to manager this time, she said they’re just coming and then one drink turned up. Said we asked for 2, was told its just on its way, (why not bring them at the same time, clearly forgot what we ordered) by this point waitress had lost interest in us and customer service was out the window, finally 2nd drink turned up as we finished out meals. Literally 3 other tables in the place that had people on. Absolute shambles for first time experience, no apology given, we were made out as if we were the problem with the attitude we received. Will certainly not be back.
Neil M . 2024-09-02
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Food was amazing, thought the pricing was extremely reasonable, nice atmosphere and staff. will definitely be back!
Eva . 2024-09-01
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A wee trip to braehead today shopping decided to try filling station for food not great portions I had a club sandwich which was a bit bland but edible other half had mac n cheese it was bland and not much eating in it also no hot drinks so no coffees found out from another member of staff the machine was broken would avoid in the future not worth the £34.70 bill
David Mcgregor . 2024-08-28
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Food was excellent, Bobby10/10 service from him.
Callum Maclean . 2024-08-27
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Served by bobby he’s a great will come again
abbie mclaren . 2024-08-27
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Great food great service , friendly happy helpfully staff. Clean
Julia Fyfe . 2024-08-26
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Great food. Great service. Excellent staff.
Mark John Ford . 2024-08-18
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Fantastic Burgers 🍔 Fast and delicious food.
مكتوم بن سعيد آل مكتوم . 2024-08-14
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They force you to tip as the card machine doesn't offer to to decline a tip which is basically theft.
Gordon McFadden . 2024-08-13
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Had a fantastic lunch there today so very tasty would come back again staff very friendly
Audrey Thomson . 2024-08-13
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The food quality was good however service was slow and staff seamed more interested in their phones and chatting with each other.
Big Yin . 2024-08-11
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Was very busy but staff were great and food was nice
Andrew McDade . 2024-08-08
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Waiter was super and the girls good job well done
Billy Campbell . 2024-08-08
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Fantastic meal enjoyed by the full family. Vicki gave us an amazing welcome to the restaurant and Gary served our meals with a smile. We will definitely return. Thank you!
Linda Keeper . 2024-08-07
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Server was rude and didn’t give us time to decide and because we were younger they didn’t really care
Emma . 2024-08-06
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We love coming to filling station braehead. The staff are fantastic, such a friendly & great atmosphere - you can tell it’s a great team & that they get along with each other. Bobby is such a gem, nothing is too much trouble & is always smiling & so welcoming. The food is delicious & we always choose the same Cajun wrap & Mac n cheese when we come. A tad uncomfortably hot in the shopping centre today so all the poor staff were wilting understandably - thankfully my hand fan gave them some relief when passing. Will be back very soon xx
Adèle Kennedy . 2024-08-05
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Sam was so helpful and really pleasant. He seemed really knowledgeable and was delighted to help and chat
linzi mack . 2024-08-05
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One of the best experiences I have had. The staff were very helpful and gave us a very good service. Will look forward to coming back in the future .
Stuart Norris . 2024-08-04
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Very nice and quick service. Good was lovely and came fast
Cora Macfarlane . 2024-08-01
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Food was excellent and maybe lucky day but a great camaraderie within the staff that made a great atmosphere. Food was quick and service for an extra drink was really quick.
Richard McKenzie . 2024-08-01
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Great, experience. Lovely waitress! Very attentive and friendly. Would highly recommend.
Sarah MacFarlane . 2024-08-01
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The staff are absolutely amazing, so kind and courteous. Ffos was spot on
Louise Gavigan . 2024-07-30
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As great family lunch with great service from Charlene. Charlene was very cheerful food was delicious. Will definitely come back.
mulgrewchris . 2024-07-27
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Great food & Service....nothing too much trouble for our waitress Erin D....and all with a smile too!
Karen Christie . 2024-07-27
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Excellent food and great service from our waitress Erin D. Great place to eat.
Robert Reynolds . 2024-07-27
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Called in after shopping and met Garry who was superb from start to finish. He was so friendly and attentive. He is a great ambassador for the company. Great atmosphere with wonderful food. Menu is varied and caters for all tastes. Will be back for sure.
jimb402016 . 2024-07-24
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What's happened? Staff look miserable. Dull atmosphere. Shocking menu prices for quality. Absolutely no interaction from our server. He didn't seem to want to be there. Have been a few times in the past and it was great and felt welcomed. Doubtful to return
Leslie W . 2024-07-20
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Burger nothing special the boy who servers was very friendly
Grant Reidford . 2024-07-17
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We dined in your Breahead restaurant before and thought was a good location when I was in town for the day. The service was polar opposite to our visit in May. The staff did not seem to care to make us feel welcome. The female server made some mistakes, however there was no apology for this. Even the manager did not come and say anything. I would have forgiven if the restaurant was busy but it was not that. We were stat at the table with menus the server did not inform my mother the fish and chips was out of stock when we ordered. This only became apparent when she brought the mains out. Which we had not ordered one of the dishes. A severe lack of communication. We we sat with the starters and no cutlery which we had to ask for. No check back was made and to be honest my burger was a little overcooked, charred. We payed but on reflection i should have said something we ate off your main menu and for a table of three at those prices I expected a lot more. I was looking for the wonderful service my family received before. We seldom meat up. On reflection I will not be returning again to this store and would think twice for another location. I hope that you can do something to move forward and prevent another disappointment.
CmcEIslay . 2024-07-15
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Turned up for a pre booked slot (two days prior) at 17:45 to be told that they couldn't serve us as they close at 18:00 Terrible customer service
Scott Mckenna . 2024-07-14
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We stopped in for the first time for food after shopping. Totally unplanned but I'm glad we did. The food was excellent as was the service. A special mention to our server Nathan, he was friendly, professional and a credit to the restaurant.
MEAGHANGlasgow . 2024-07-12
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Good food with good service! Shout out to our server Molly, super friendly and efficient
Alex Rankin . 2024-07-11
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Amazing food amazing staff extremely friendly environment the fish and chips are just to good I would totally recommend this place xx
Jayden Robertson . 2024-07-09
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We had lunch in braehead yesterday. The staff had were fantastic despite being really busy and the food was also amazing. We will definitely be back
Brian Murphy . 2024-07-05
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Brilliant service as always and good quality meal. Staff were friendly and attentive and went out of their way to entertain our wee boy (18 months) when he said hello. Special shout out to Bobby for making this a great experience!
Jen R . 2024-06-16
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Food was of a good quality and very prompt service
james mcavoy . 2024-06-16
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Great food , at Braehead Filling Station AMAZING staff Only criticism is they have changed the recipe for their macaroni , it was very bland . Spoke to waiter who was so helpful and went above and beyond in replacing meal for my sister , he went the extra mile , customer service top marks 5+⭐⭐⭐⭐⭐ for him (Bobby). Will continue to return 😊
Diane Jones . 2024-06-15
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We had pizza chicken and bbq and then loaded chicken and fish and New York sandwich;)) all lovely and then the staff were dead friendly.
Ashley Renaud . 2024-06-08
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Food is lovely but service pretty none existent other than taking orders and bringing food - tried to get attention for 15 minutes for another drink! Decided against it and got the bill after another 10! Is not normally that way when have been before so may just be a 1 off!
Alice Drawert . 2024-06-01
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Really pleased with the entire operation on show - service was exceptional, food was delicious, and atmosphere was pleasant. Would highly recommend the new york cheesecake (kudos to the chef that made it, never got the name!) and would also like to highlight the fantastic service (and banter!) provided to us by our server Molly.
Josh Kerrigan . 2024-05-27
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I opted for the healthiest thing on the menu! Not like me but I felt like my body needed it, it was immense, so many flavours on one plate with lovely grilled chicken Staff were super friendly and attentive especially to my elderly mum in her wheelchair My mum is a super complainer and she never moaned once, so that's a feat in itself, well done lol
andrea Goldie . 2024-05-19
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The place was lovely from start to finish, the girl that served us was lovely and she always made sure we were ok and enjoying our meal. We also liked that it was quiet as we both don't do to well in crowded places.
Emma Lochhead . 2024-05-12
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One staff on phone while we’re standing waiting for table order didn’t go through so had to wait longer for order the one staff was ignorant
Lewis McWhinnie . 2024-05-11
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The manager, waitress and chefs working on Wednesday night went above and beyond service-wise and the food was delicious! Thank you
Kate Feeney . 2024-05-10
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This restaurant has very tasty and not expensive food. I advise everyone
Edu . 2024-03-19
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Staff did not tell us regular coke was charged at full price on the lunch menu. This meant we were charged £18.50 for 5 cokes.
Ross A . 2024-03-13
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Beata is an amazing lady . Very friendly!!!
jim roy . 2024-03-10
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Served by Zara today at Filling Station braehead. Service was fantastic. Food was delicious as usual! Zara was very friendly.
Deborah Gallagher . 2024-03-10
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Zara was a lovely server, very accommodating. Such a polite girl. Well done xx
Nicola Hamill . 2024-03-10
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Food was great as it has been time and time again at Filling Station Braehead. Zara was very friendly, my son dropped his ice cream and she didn't hesitate with cleaning it away and getting more for him. Great service
David Anderson . 2024-03-10
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Great full breakfast to kickstart our weekend. Was served by Bobby who was hilarious and attentive but not overbearing. Will be back just for Bobby x
Jamie Crawford . 2024-03-09
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Good service from Charlene who was lovely and friendly.
Donna Carruthers . 2024-03-09
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Fantastic service from Charlene today she was so friendly and great energy and first class customer service. I came here after taking my mother to a hospital appointment. There was a lady sitting at table next to us quietly . At end I Went to pay the bill to be told this lady sitting table beside us who had left by then had paid our Bill in full . I'm blown away . Service with a smile by Charlene and food was amazing. Thank you to the lady who done that amazing gesture I hope to see you again one day that is one of the kindest things that's ever happened to me in my life ❤️
Jason Chamberlain . 2024-03-09
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Charlene is a star. Lovely food.
Sharon Sweeney . 2024-03-09
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Great service from waitress charlene
Julie Ann Yates . 2024-03-09
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Been a few times to this place and it's usually good. However our last visit meals came at different times and we're cold.
Lauren Bichard . 2024-02-18
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Was in for a quick lunch today. Cajun wrap and chicken tenders were spot on. Service was lovely as always thanks Bobby and kitchen team 😀
Holly Kenna . 2024-02-08
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Good, simple American food but so tasty. Everything is always delicious and portions are great.
Arlene Smith . 2024-01-31
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Had the tastiest ceaser salad with halloumi today for lunch. We were served by Bobby who was extremely friendly and chatty. Great service and amazing food. Would definitely recommend.
Stephanie Allan . 2024-01-28
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I visited with a friend today and we had an amazing Caesar salad with crispy halloumi, and a vegan burger with vegan bacon. All of it was brilliant (I even had to check that the burger wasn’t real!!) Service was top class, Bobby is a breath of fresh air, so friendly and welcoming. Nice one, Bobby, you and the team are awesome. Thank you 🙏🏼 ❤️ Jacques
Jacque Smith . 2024-01-28
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Bobby served us the service was great thank you! :) (breahead store)
L C . 2024-01-11
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Asked for lunch menu was told no lunch menu as bank holiday it is not a holiday . What a rip off. and fish was awful frozen fish all full of water wont be back
Norma Wilson . 2023-11-24
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Dined at this restaurant twice this month and found this establishment to be the busiest in Braehead ! Our first visit was a week night and the service was excellent, however the Saturday lunchtime visit was a bit more chaotic ! The staff on both occasions were very well mannered however on the Saturday visit the staff appeared to be under pressure ! The quality of the food on both occasions was fairly good and the portion sizes were a tightener. All in all, the food or the service was above average and I have no hesitation to recommended this establishment !
Wild Rover . 2023-11-18
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Out shopping and called in for dinner. Met the charming Bobby at reception and he showed us to our table. He was so friendly and attentive during our visit. He is a great ambassador for the company. Big shout out to the kitchen brigade for the very tasty food. Menu is varied and caters for all tastes. Great atmosphere. Good prices. Well worth a visit when in the area. Will definitely be back soon.
jimb402016 . 2023-11-10
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In today for a quick lunch, fantastic service and lovely atmosphere. Quick and friendly service and nothing was too much for our server melissa. Very pleased and will be back soon!
Craig Dean . 2023-11-07
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Lovely food and personal, spacialy Beata, she was absolutely helpful and very friendly.
Aneta J . 2023-11-02
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The food is great! Nice place to spend time with family and friends. And services from Beata is excellent! I really recommend 👌 M.B.
Magdalena B . 2023-10-31
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Good selection of food and drink. Chicken cajun wrap, burgers and pizza was very tasty. Service was perfect, very friendly staff who will offer personal recommendation on food. Thank you Beata for your service.
dagmara p . 2023-10-29
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We have been here a few times and cannot fault it. Staff always friendly and attentive. (Especially Bobby and Holly) they go above and beyond. Food is amazing.
Shelley Byrne . 2023-10-24
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Nice friendly service from Gary. Food came out very quickly. Good choice of food too. A must for anyone doing a bit of shopping in Braehead.
Susanmcgregor33 . 2023-10-19
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Busy! We visited last Saturday and as expected it was busy and we had a short wait. Absolutely no problem as this is normal in most places during peak hours. We were asked to wait by one lady but then another member of staff a male asked us to wait outside the restraunt which wasn't great as we had a one year old with us. When we were seated the Service was good and prompt and the food was delicious! Overall I would still return and recommend.
James Gilmour . 2023-10-17
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Great selection of food. Burgers are brilliant. Started with a sharing platter. Mix of haggis balls, fish and calamari. Excellent. I had the brisket burger... Fantastic. Service was very attentive and friendly. Quiet for a Saturday night just after 5pm
Ed Hig . 2023-10-16
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Very limited menu, we decided to have 4 starters to share plus nachos. Ordered chicken wings, they were cold, we returned them. The starters weren’t very nice, we didn’t eat the nachos, as didn’t taste good. I would never return. I have used The Filling Station numerous times over the years, and never had a complaint, but this has put me off returning
V3448DCjillm . 2023-10-15
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Lovely hot food ! Beata was an excellent hostess! She recommended the haggis burger for my husband, he loved it! Nice friendly service!
Gleneagles20 . 2023-09-30
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Breakfast was superb,lovely service. Food freshly prepared. Highly Recommended, staff always polite.
Munro_2008 . 2023-09-27
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We had dinner at this restaurant. We were greated and seated quickly upon arrival. Our wait person was friendly and efficient. We had the fish and chips and BBQ ribs. Both were excellent. I highly recommend this restaurant.
Randallcameront . 2023-09-23
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The staff have been brilliant even though they've been rushed off their feet but I have learned not to let my mum do the ordering. She's confused so many staff members but they've been super gracious about everything. Highly recommended coming here
Tracy Taylor . 2023-09-21
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Staff at Filling Station Braehead are exceptional 👌 could not recommend enough. Food was great, quick service.
Lauren Maguire . 2023-09-17
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Great meal, service was brilliant and food was really nice, slightly colder than I’d expect hot food to be served but no real complaints. Would return
Wendy H . 2023-09-05
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Staff extremely friendly and attentive. Very enjoyable lunch.
Maria Mckenzie . 2023-09-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1926 Opinions
Ordered the prawn starter (bland sauce and bouncy over cooked prawns) and lamb main course and it was completely inedible, overcooked and dry. Waitress was sympathetic and offered £4 off my bill!!!! Was in a rush so paid and left Contacted manager Stef the next day, he agreed a full refund for the main course should of been offered (so £20) and promised to do asap. 3 weeks and 5 emails later I still don't have my refund even though he has promised to do it every time. Avoid
494 Opinions
Staff always provide quick and efficient service with a small. Coffee is great and the pastries too. Been many times always the same
1347 Opinions
The time for delivery was pushed out and the food was a bit cold. I appreciate, however, that burgers and fries don’t really travel well. Other than that the food was good. The only complaint is that the hotdog is so much smaller than it used to be and to pay £7.35 for a single hotdog, cut in half on a single limp bun is not reasonable for the price. It is the one thing Five Guys really need to think about. You will be lucky if the hotdog takes even £1 to make.
66 Opinions
I’ve actually been here twice this year with my family, once to sit in and once via the Drive-Thru. The building itself was massive - genuinely couldn’t believe the size of it. Access via car was, in my opinion, a bit confusing. The road markings and approach were far from simple. That aside, we had no issues with the Drive-Thru nor with the sit-down area inside and the staff were friendly enough. The food and Hot Chocolates we ordered, on both occasions, were great. Genuinely no issues - the Biscoff Doughnut in particular was top level and to be honest, will be my go-to in the future. One downfall - the price. I could probably justify paying what we did on the odd occasion but for me, they’ll surely lose regular repeat business from normal, middle-class families. On our second visit, it cost just short of £20 for my son and I to have a hot drink and Doughnut each, so not even a full meal. Taking all of the above into consideration, a respectable 4/5 rating is fair.