Based on 494 opinions finded in 2 websites
Based on 494 opinions finded in 2 websites
Nº 63 in 516 in Renfrewshire
Nº 1 of 23 American in Renfrewshire
Opinions
Staff always provide quick and efficient service with a small. Coffee is great and the pastries too. Been many times always the same
Isobel S . 2024-08-14
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Service poor wasn't acknowledged just what can i get you, had a reward on my account it wasn't offered to me if I wished to use it, won't go to that one again
Angela Ferris . 2024-08-04
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This is a good Starbucks with a sit in and a drive through. I had a good coffee with oat milk and they offer the full Starbucks range.
Steve Philip . 2024-07-18
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Went through the drive thru and Paula served us, got a Strawberry Açai with Lemonade and some Ham and Cheese egg bites. Drink and food was great and Paula was amazing, so talkative and friendly, made my day!
olivia ward . 2024-07-11
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Great coffee and a quiet place to think deeply about how to become a millionaire in 1 year or less, just off the M8.
Zaid Kamaliddin . 2024-07-10
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Came here for a quick bite to eat and a coffee before work. Served by andrew the service service i received from him was was amazing so friendly really quick service coffee was made to perfection the place is always clean and tidy
Greg Heaney . 2024-06-26
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Been in before with our dog however told today dogs are not allowed. Asked server if they could put a no dogs allowed sticker on the door and give us something to dry the seats and tables outside with due it been raining earlier.
Fiona McDougall . 2024-06-14
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I showed up just a day after they stopped doing macadamia not latte but still pretty delicious
Sean Sturge . 2024-05-27
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Paula “The Best” was amazing, such a bubbly person and made our night completely! She completely embodies what Starbucks should be about
Elise Muir . 2024-05-16
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In other cafes you know you've had a decent coffee. Here it could have been Nescafé out a jar.
Richard Smit . 2024-04-08
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Love starbucks and they have a great drink and food selection. Staff are kind and helpful.
Rachel Ferrie . 2024-03-16
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The treatment was one of the worst places I have visited
Ble-le M.B . 2024-02-29
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Staff here are excellent so helpful.
Margaret Mochan . 2024-02-05
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First time in drive thru will probably stick to sainsbury ayr thanks
Andrew McEwan . 2024-01-06
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Bought 3 capichinos today to take away only to open them and find them Half full!!! Absolute waste of money ! RIP off
Lynne Graham . 2023-12-23
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The staff are always very friendly, helpful and professional to the point of remembering my name and my usual beverage. The establishment is always clean and tidy including the toilet and outside seated areas.. Leadership is apparent from the shift supervisors as quality service is 24/7. I live locally and am now retired so having a Starbucks nearby is a real bonus ! Well done to all the staff at Hillington! !
Thomas Gallacher . 2023-12-12
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Young lady Paula is an absolute star every time I come in to Starbucks Hillington never without a smile and always there to help. Thank you Paula for always making my day better whenever you’re in.
Mythical Energy . 2023-11-14
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Paula was super friendly and helpful!
Louise Young . 2023-11-14
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Helpful staff member on till. The shop needs a wee clean!!
dawn forbes . 2023-11-08
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Literally the best Starbucks in Scotland. We always get Just Eat from here because it comes piping hot and strong. I’ve rarely had a weak coffee or misorder from here and they always respect my dietary concerns. Lovely staff and great coffee. If I was to express it as a Haiku: Piping hot and strong, Respect for my diet needs, Lovely staff brews joy.
Valerie Dryden . 2023-11-02
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The young girl serving at the drive through window this morning (Hillington) around 9.30 am was a breath of fresh air. Happy smiling lovely girl !!!
Sandra Bryce . 2023-10-26
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Feels like I was back in Seattle!!
Peter Dunbar . 2023-10-25
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We were served by the lovely and welcoming, Paula - a really nice end to our evening
Louise Walker . 2023-10-24
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Always get amazing customer service from the team at Hillington!
Kayleigh Brown . 2023-10-05
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Was very busy and very little seats and most staff seemed to be more interested in the drive through orders or justeat orders and had to wait on queue for service for 2 coffees to sit down
David Mcloughlin . 2023-10-01
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Great coffee and pastries delicious 😋
Rosemary Mcfarlane . 2023-10-01
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Always greeted by friendly staff and quick service.
Philip Chilvers . 2023-09-20
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This Starbucks is well placed for drive thru traffic going in and out of the Industrial Estate as well as from the M8 motorway. There is a good amount of free parking and the unit itself is clean. It’s smaller inside than many others but it still has a fair numbers of tables and chairs. It’s standard Starbucks fare - so it’s good. The service was very friendly.
BigMerk . 2023-09-18
MORE AT TripAdvisor
Thanks for amazing and lovely staff especially Paula
Mohammad Zei . 2023-09-14
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No music when I visited which was a shame as you could hear every conversation
chic taylor . 2023-09-06
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Coffee was cold. Considering how much they're charging expect more
Lesley Edgar . 2023-08-31
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Great wee starbucks chilled atmosphere and not too busy.
Graeme Clark . 2023-08-28
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Such a good Starbucks and great customer service. Me and my boyfriend went and Paula was amazing so lovely and funny. Every Starbucks should have a Paula.
Lucy McCabe . 2023-08-23
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Had amazing service from the lovely Paula. Best Starbucks around!
Mari Gallagher . 2023-08-16
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Always a go to place at the weekend or if passing. After yet another visit for coffee and a pastry I must give a recommendation for great service from Paula.
Derek Prentice . 2023-08-12
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One of the best Starbucks in the area. Great atmosphere and staff are all lovely 🥰
Soph Caw x . 2023-08-10
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The cake display was fantastic. Paula gave lovely welcoming customer service.
Amy Wilson . 2023-08-09
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Had a pleasant conversation with my better half, discussing home improvements. The staff were pleasant, helpful, and friendly. Definitely will be back.
Tommy Jones . 2023-08-09
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The friendliest Starbucks I have been in! Starts your day off with a smile Staff are all lovely 😊 Had an interesting 2 minute lesson from Amy on the different coffee beans available at my last visit! Thank you! 😁
Lesley Kelly . 2023-08-06
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I have a Starbucks every day…..not this one….but the americano was one of the worst I’ve had in a while….like dishwater
Calum Bruce . 2023-08-06
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Superb coffee and very quick service! It's a good spot to sit in too - plenty space to work or chat.
Mike Pelosi . 2023-08-06
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Paula was very helpful and pleasant. Will be back thanks
Ollie McCarter . 2023-08-01
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One of the best Starbucks in the area.
Stephen Gowdy . 2023-07-29
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Our favourite Starbucks. Staff always lovely, cheery and helpful especially Paula!
Jane Mccrone . 2023-07-25
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Busy wee venue. Lovely staff who are helpful and pleasant.
C M . 2023-07-19
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Coffee was made perfect, had issue with cream for frappe was offered vegan cream and a taste before adding to drink. Issue with starbucks card on day and was over charged as till cut out during process. This was quickly rectified by staff member. I would still rate full stars and staff and service was great although having issues.
Donna Robertson . 2023-07-17
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Honestly, only dropped in because the kids needed the loo, but the staff were lovely and the coffee was tip-top.
Michael Maloney . 2023-07-02
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The employees go above and beyond to ensure you receive a fantastic experience, and customer service! Highly recommended both for sit in and drive thru! Thank you!!!
Ally Auld . 2023-06-30
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Always get great service here- special shoutout to the lovely barista Katie who served me!
Lauren Anderson . 2023-06-26
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Paula at Hillington Starbucks definitely puts the STAR in the name. Greeted us with a lovely warm smile, chatted away - nothing was too much for her. After serving our drinks she came back over to check everything was ok with our order. Such a credit to the company!
Natalie Hendry . 2023-06-16
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Great service from Paula. Always a pleasure
Jean Trench . 2023-06-13
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Staff are really nice and welcoming make the best coffees and have a lot of time for customer they remember my mums coffee order
madison m . 2023-06-11
MORE AT TripAdvisor
Excellent customer service from Katie and Tommy. Drinks were made very fast and tasted amazing x
Keira Singh . 2023-06-10
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I only started drinking coffee 3/4 months ago and no matter what Starbucks I go to they never match hillington The staff are amazing and always so cheer in the morning. Nothing is ever a bother to them even when my cup is more syrup than coffee haha. The cheery 'morning' from the staff makes my day before it even starts
kelly h . 2023-06-10
MORE AT TripAdvisor
was served by katie and tommy great customer service xx
Erin Mclachlan . 2023-06-10
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Cooling and refreshing job done
kaz Ali . 2023-06-04
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Always get the best ice oat shakes here. Excellent for the summer days. Friendly service with a smile.
Greg . 2023-06-01
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Amazing Staff and service, A regular I’m in every day and they never fail, Usually always have my regular waiting for me, could not recommend enough X
Courtney . 2023-05-20
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Great service from Paula ❤️ Looked after me, my girls and my little pupper Reaper 💚 honestly couldn’t have done more for us all!
Gillyanne Reid . 2023-05-15
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The best Starbucks! I work from here daily for 3-4 hours and the staff couldn’t be more accommodating! I visit different Starbucks daily to work from and I always return here!
MTN Socials Content . 2023-05-14
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I was in tonight and got a coffee and what I thought was a cake and paid £6.05 and it was a small black Americano and what can only be described as one bite of white chocolate and raspberry blondie and was shocked and felt robbed of my money That is absolutely scandalous and I have decided to go to Costa coffee in future as better value and won’t be ripped off and have been a huge customer of Starbucks and spend around £150 a week in your stores but after that it’s the end I’m afraid as you can’t bite the hand that’s feeding you!! You will lose a huge amount of customers when you ask them to pay that ridiculous price and your staff are also embarrassed as they told me they totally agree with me and that is a shame as the staff are so good and will miss them! I would definitely advise you to reduce your prices it up your quantity of cake portions art s fair price but going by what you are doing it’s clear you only interested in profit!! Well it won’t from me or my friends and business acquaintances Good luck 🤞 with ripping others off David R Reid CEO waterside Classics Ltd
David Reid . 2023-05-10
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Nice place to pop in for a coffee. Good range of food and staff were lovely
Susan Macdonald . 2023-05-01
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We come to Starbucks in HILLINGTON a couple of times a week and have always found Paula to be totally amazing. Kind regards. Leslie Edge
Leslie Edge . 2023-04-23
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Great Starbucks! Nice and clean, spacious and very helpful and friendly staff who go the extra mile 😊. Thank you 👏🏻
Gillian McFarlane . 2023-04-19
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Lovely little cafe. Always fast and friendly service. Special thanks to Paula for helping out with an iPhone charger when required
David McLaughlin . 2023-04-14
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Paula was absolutely brilliant!! Super helpful and great service!!
Niamh Mchugh . 2023-04-11
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Had a great experience at starbucks, Paula was extemely friendly and welcoming.
Laura Devlin . 2023-04-05
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Paula at Hillington was amazing. Professional, lovely and friendly. Use Starbucks all the time and she is the frost person to tell me about the Starbucks app to collect points.
Karen Reilly . 2023-04-05
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Excellent service . Good coffee and Paula was working really hard
Stephen Black . 2023-04-04
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Best Starbucks in Glasgow!!! Paula, Sarah and Addy are amazing and super friendly. Will be back soon
Erin Catterson . 2023-03-29
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Popped in for my favourite drink at the moment, a Chai Tea Latte. Served quickly and the girl serving was very pleasant.
Fiona White . 2023-03-27
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Great service and chat from Paula, as always! So pleasant to speak to and always so happy while working, thank you x
Nicola Polk . 2023-03-23
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Paula served my drink today and made me feel very welcome and her customer service is great !
Unknown Singh . 2023-03-21
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Our go to place everyday for coffee - all the staff are amazing, coffee is great, nice atmosphere and Chloe, Paula, Katie and the rest of the team are absolutely fabulous towards us and our boy Valentino! Highly recommend!
Colleen Marie McKinley . 2023-03-17
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Always great friendly staff and fab drinks! Also in a great easy location to visit when driving! We will definitely be back
Heather m . 2023-03-17
MORE AT TripAdvisor
Super quick & friendly service 😊
Rachel O'Donnell . 2023-03-16
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Always great service and very friendly staff!!!
Emma Morrison . 2023-03-16
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Donna and the rest of the team are great! Always friendly and nice coffee too.
Graham Bush . 2023-03-16
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Visited in the evening on 16 March and the service was really great and the staff were brilliant.
Christina Maclean . 2023-03-16
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Great experience and coffee. Thanks Paula!
Frances McGrane . 2023-03-16
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drinks are lovely, we usually go for the braehead location as that’s our favourite aka me and my family. But this store is great aswell and makes a change from the busy shopping centre, staff lovely as always. Drinks are good aswell. i must say, the interior is pretty cute aswell. thanks guys.
Kirty Mcintyre . 2023-03-16
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Friendly staff and quick service. Always easy to come back.
cameron kerr . 2023-03-16
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Really patient taking out orders and all staff were very friendly
Amy Sinclair . 2023-03-15
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Great coffee and cakes - friendly staff - 5*
amanda mcneice . 2023-03-15
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Love this coffee shop! I sometimes drive or walk with the pram and always have a great experience! The staff are so friendly!
Georgina Finbar . 2023-03-15
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Fab customer service, 3 hours for parking which is great for catch ups! Staff are great at recommending new drinks and treats!
natalie xox . 2023-03-15
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Lovely coffee served by knowledgeable and friendly staff they are a great team and it's always a pleasure to stop in for a cuppa and a chat 😁another great tasting americano thank you katie and addy 👍
Barry Aitken . 2023-03-15
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Great team, happy faces and quick service through the drive through. I would definitely recommend!
Christhel . 2023-03-15
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Love going to this Starbucks. The staff are always very nice, the service is quick and the coffee is the nicest around! Also the dogs say the puppachinos are tasty!
Cat G . 2023-03-15
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I'm a regular visitor to Starbucks Hillington and I must say, the service is always top notch. Paula easily stands out as one of the best customer service perssonel I've ever had the pleasure to meet. Very friendly and welcoming. I highly recommend this coffee shop.
remi mol . 2023-03-13
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All of the staff at this Starbucks are so so helpful and friendly. I have been here to do work, enjoy a coffee with friends and family and every time has been great. The drinks are made to a high standard and I’ve been going to Starbucks for over 10 years, this more than anything makes me return every time. Paula in particular goes above and beyond and you are greeted with a lovely smile and nothing is too much to ask. Thank you Starbucks team and keep up the great customer service skills! x
M Z . 2023-03-13
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Great service staff From your wee St Mirren fan
Derek Scott . 2023-03-12
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Clean, great service and... Paula is an icon!
Connor Rooney . 2023-03-03
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I always really enjoy my regular visits to Hillington's Starbucks... Staff are always very nice and the drink are always perfectly made. Keep up the great work . It's appreciated.
Gerry Byrne . 2023-02-28
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Always enjoy my visits to Hillington. All the staff are friendly and welcoming and help to make my visit enjoyable and relaxing. ☺️
Y . 2023-02-18
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Very clean and staff are friendly and polite
Hannah Boyle . 2023-02-17
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Amazing things and drinks this is my favourite place to go and eat is well
Alan Boal . 2023-02-17
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Eve and other members of the staff were friendly and couldn’t help enough!
Sam Kerry . 2023-02-13
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Changing my opinion So today they didnt have the cakes i had ordered with my just eat They sent me four extra ones that were bigger and better. Even left me a wee hand written note. Thankyou so much. Shared it with my fellow staff at scania glasgow x
Onyx_ Bug_xo. . 2023-02-07
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Plenty of coffee masters at this branch! Our coffee was perfect!❤️☕️
Maria . 2023-01-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I’ve actually been here twice this year with my family, once to sit in and once via the Drive-Thru. The building itself was massive - genuinely couldn’t believe the size of it. Access via car was, in my opinion, a bit confusing. The road markings and approach were far from simple. That aside, we had no issues with the Drive-Thru nor with the sit-down area inside and the staff were friendly enough. The food and Hot Chocolates we ordered, on both occasions, were great. Genuinely no issues - the Biscoff Doughnut in particular was top level and to be honest, will be my go-to in the future. One downfall - the price. I could probably justify paying what we did on the odd occasion but for me, they’ll surely lose regular repeat business from normal, middle-class families. On our second visit, it cost just short of £20 for my son and I to have a hot drink and Doughnut each, so not even a full meal. Taking all of the above into consideration, a respectable 4/5 rating is fair.