The Fig and Olive in North Warwickshire - Phone Number, Reservations, Reviews

Food: 4 Atmosphere: 4 Service: 1 Subject: Disappointing Service Experience at Fig & Olive We returned to Fig & Olive for our second visit with high expectations, only to leave deeply disappointed due to the substandard service we received. Unfortunately, certain members of the Fig & Olive team demonstrated a level of service that is simply not acceptable in a customer-facing role. While there were some positives—namely, the quality and flavor of the food and desserts (with the exception of the cheesecake, which I would not recommend)—these were overshadowed by the numerous service failures that occurred throughout our visit. Despite our group consisting of only 5 adults and 2 children, we were forced to wait an unacceptable 90 minutes for our food to arrive. When we inquired about the delay, the waitress promised to check on our order but failed to follow through or update us. The eventual arrival of our food did little to improve the situation. The waitress who brought our meals gave the distinct impression that she did not want to be there. She neglected to ask if we needed any condiments, and when we requested them, it took asking twice before they were delivered—only to be unceremoniously dumped at one end of the table. Throughout our meal, no one checked to see if everything was satisfactory, and after finishing our mains, we waited an additional 20 minutes before anyone came to ask if we would like dessert. When some of our party did order dessert, we experienced another long wait, again without any follow-up to ensure we were satisfied. The final disappointment came when we expressed our concerns to a team member who identified themselves as part of the management. The response was underwhelming and failed to instill any confidence that the issues we raised would be addressed. The entire experience highlighted the ineffectiveness of the team. Regrettably, based on this experience, I can no longer recommend Fig & Olive and will not be returning.

Husband had duck pizza delicious I had Fish & Chips which was scummy the best cooked dishes we have had there for some time.

Great atmosphere. Food quality average to good. Slow service. Menu very limited gastropub burger, pizza and F&Cs. Very quiet but service slow. Not offered sauces, vinegar had to stop a waiter and ask. Good fish and chips. Disappointing gammon with no veg apart from some lettuce. Over priced pudding, a tart described as apple crumble for £9. Enjoyed atmosphere but food not really in keeping with what the venue is trying to portray, Not supporting local suppliers so a missed opportunity.

Ein sehr schönes Restaurant mit freundlichem Personal. Die Speisekarte ist gut, das Essen war super lecker. Und der Preis ist okay.

Loved my visit here, food was outstanding and the restaurant was stunning as well as friendly staff. There was a bit of a wait for food and drinks, so i wouldn't recommend it if you are on a tight schedule or prioritise fast service. I will definitely be coming back for lunch or brunch in the garden area

We called here to look for a piece for our mantle and got caught up in the whole place. It is as a whole very well presented. Right from the nice carpark to the cash desk. It's a pleasure to wander around. An excellent stock of plants well presented well cared for. After a walk around the outside we stopped in the restaurant for a meal. Instant service and not too long a wait. Both meals were very enjoyable and not as expensive as expected for a restaurant as nice as this with a choice of indoor and outdoor seating. There are a few very good shops here and we called in to the food hall. There is a large selection of food from meats to veg with everything in between. You can spend a lot of time here which we did. We even found what we came for. Definitely worth a visit.

To be honest,unfortunately, it didn't live up to the expectations i had been given from friends who had said it's a great venue. The staff were very friendly and welcoming. We went for afternoon tea. The food was well presented in its parrot cage! The sandwiches were a little disappointing. The pastries, however, we're pretty good. Unlimited tea or coffee. The price was reasonable at £25per head. Although it's marketed at being high end, it's still a cafe at a garden centre, albeit a posh one!!

I had been wanting to visit here for a long time and finally was able to go. I visited with my husband 18 month son and mother in law. Our table was booked a week or 2 in advance, we advised we would need a high chair. We were promptly seated and we asked if we could have a high chair, the server went away presumably to get one. They did not return to the table. When our drink and food order was taken we again asked for a high chair. We were told yes ill get one. This person again did not return until serving our food. I believe my husband approached someone again and asked for a chair and was told there was a large party in that were using the chairs so they were struggling to find one. My son was running about the restaurant as an 18 month old would but fortunately we were seated right by the outside and he was able to have a bit of space to play. Our food arrived and there was still no high chair. I was unable to enjoy my food or eat it when it was hot as I had to have my son on my lap so he could eat his stag bol. This ruined the meal for me. My son didn't want to stay sat in my lap so I was then taking it in turns with my husband to go outside with our son. From what I had of my meal it was delicious it's just a shame we couldn't all eat together and were up and down throughout the visit. Also the food was cold by time of eating. We did on one occasion have a staff member approach the table and apologise about the lack of chair. My husband and Mil were near finishing their food when a high chair appeared. Whilst I was outside with our son a server asked how our food was. My husband told the server we were unable to enjoy it due to our son not being able to be seated properly. We just received a verbal apology. We had coffee after and were not given any sugar. My husband approached the coffee bar and asked for sugar and the man making our drinks seemed really annoyed. He briefly looked up and grimaced and then pointed to another server. I understand he was busy but customer service? I know it might seem easy to say 'control your son to sit at a table' but it's a lot easier said than done for some toddlers. I was left disappointed by the experience and seemed like an inconvenience. But I highly rate the food.

Great place, quality products and plants. Lovely food, not the quickest service but not in a rush and very good.

Wonderful spot! Classy and products of top quality!

I had been wanting to visit here for a long time and finally was able to go. I visited with my husband 18 month son and mother in law. Our table was booked a week or 2 in advance, we advised we would need a high chair. We were promptly seated and we asked if we could have a high chair, the server went away presumably to get one. They did not return to the table. When our drink and food order was taken we again asked for a high chair. We were told yes ill get one. This person again did not return until serving our food. I believe my husband approached someone again and asked for a chair and was told there was a large party in that were using the chairs so they were struggling to find one. My son was running about the restaurant as an 18 month old would but fortunately we were seated right by the outside and he was able to have a bit of space to play. Our food arrived and there was still no high chair. I was unable to enjoy my food or eat it when it was hot as I had to have my son on my lap so he could eat his stag bol. This ruined the meal for me. My son didn't want to stay sat in my lap so I was then taking it in turns with my husband to go outside with our son. From what I had of my meal it was delicious it's just a shame we couldn't all eat together and were up and down throughout the visit. Also the food was cold by time of eating. We did on one occasion have a staff member approach the table and apologise about the lack of chair. My husband and Mil were near finishing their food when a high chair appeared. Whilst I was outside with our son a server asked how our food was. My husband told the server we were unable to enjoy it due to our son not being able to be seated properly. We just received a verbal apology. We had coffee after and were not given any sugar. My husband approached the coffee bar and asked for sugar and the man making our drinks seemed really annoyed. He briefly looked up and grimaced and then pointed to another server. I understand he was busy but customer service? I know it might seem easy to say 'control your son to sit at a table' but it's a lot easier said than done for some toddlers. I was left disappointed by the experience and seemed like an inconvenience. But I highly rate the food.

Fabulous evening celebrating big birthdays, delicious food, welcoming and friendly staff, relaxed atmosphere. Love this restaurant.

One of the best Sunday roasts over had. The food was fresh, delicious and flavoursome twined with a great selection of drinks and great service. Definitely recommend!

Don’t bother going here unless you’re ‘a regular’ My friend booked us a table about a month before we were due to have lunch here. When we arrived we were offered a table in the ‘walk way’. As we haven’t seen each other for a while, we wanted a quiet place to have a chat so we asked to be moved to a more sheltered spot in the restaurant. Despite the restaurant being fairly empty, we were told all the other tables had already been booked by their ‘regular customers’. After much searching by the waiter, we were eventually offered another table in an appropriate spot in the nearly empty restaurant.When we asked how to become a member of this ‘exclusive’ ‘ regular customer’ club, as there were no visible numbers assigned to the tables, we were told the regular customers knew the table number but the waiter who attended us was not allowed to give these out presumably because they were ‘top secret’ We were there for over an hour and most of the tables in the restaurant remained vacant during that time! Needless to say we felt discriminated against as we were not ‘regulars’ hence it was ok to offer us a sub-standard table in restaurant. The food was mediocre at best and there was a long gap between finishing our starters and being brought our mains. I don’t thnk I’ll be returning to this restaurant again as only patrons who are ‘regular’ are treated properly and made to feel welcome.

Small garden centre, plants reasonably priced and a good selection of garden pots. The shop stocks good quality home ware, including wooden toys and a selection of soft toys and children's books. The cafe has a good selection of cakes and sandwiches and has a small area to sit in. The delicatessen and butchers have a good variety of products. There is also a fresh orange machine which was delicious. The restaurant looked inviting, definitely something I'd like to go back and try.

Service extremely slow waited over 20 mins for coffee after dinner although not busy. Food very disappointing had a sharing ploughman's 3 meagre thin half slices ham one small slice cheese similar with pork pie a few pickles a slice of bread 3 cherry tomatoes Very very disappointed Certainly gone down in my estimation Could not recommend

Great food, atmosphere and great experience of private dining. Outstanding service. Booked two events for birthdays and both were perfect and everyone loved it.

Outstanding experience from start to finish, superb produce, expertly cooked and beautifully presented. Fantastic wines, cocktails, mocktails and soft drinks served by supremely knowledgeable and skilled team members. You never feel like a burden, you are made to feel welcomed and genuinely appreciated by the hosts This is not a run of the mill destination, The Fig and Olive is an absolute treasure. Go and pay them a visit, you will not be disappointed in any way. Fabulous dishes and with vegetarian choices that would feel rightfully at home on a starred restaurant menu. (Don't believe me? Then try that nut roast, it's sublime!) If you are feeling hungry and brave then the cheese board is for you, the brownie is seriously not for the feint hearted either but every pudding is of equal quality here. Visited many times and each and every single occasion the whole team knock it out the park.

Went for breakfast as a treat with the family, and sat in the garden which is beautiful as well as the whole place, however the food was bland, tasteless and tasted and looked like it had been sat there for over a day, I mentioned this to a waitress and she wasn’t bothered at all poor service from her. I would recommend visiting the place due to the lovely surroundings however the food needs to improve to meet the high prices.

Pricey, but good food and a classy atmosphere.

We went here for lunch with friends and really enjoyed our meals. The soup was delicious and plenty of it. Our friends shared a club sandwich, as it was too large for one.

Had a shared platter. Very tasty and fabulous bread

Booked for a Sunday roast which was perfectly pleasant but nothing to shout about. The ham hock terrine was good and the soup was absolutely delicious.

The breakfast was ok, but it was very expensive for what you get. Don't bother with the misnamed 'onion and pepper hash' side dish, it turned out to be quartered new potatoes, sauted with 2 small slices of pepper, I did not see any onions. We sent ours back and explained it not was not what we were expecting when we ordered it but we're told "that's what we serve". They brought our belreakfasts out dropped them off and walked off, I couldn't catch anyone's eye and eventually had to go and find someone to ask for sauces. Setting is very nice, but I doubt I will be going back.

This is one of my favourite places to eat and have a wander. The Fig & Olive is such a nice place to visit, the restaurant is always just so calm at any time of the year. The menu is great and the staff always friendly and efficient. The selection of shops within the garden centre are, in my opinion, so lovely and full of quality items. The Forage is a great place to pick up those things that you can’t find any where else, it’s like a contemporary farm shop. The garden centre also always has a great selection. The art shop is lovely (although I’ve never been able to purchase anything but the displays are really special) and the other shop again has off the wall gifts and you can always find something you didn’t know you needed 😉

Wanted a table for 2 for lunch, the lady was quite abrupt and rude. Said food wasn't being served until 12pm which was fine as it was 11:50pm. In the end walked out as waited 15 minutes no sign of a menu to order a drink, no one even acknowledged us. Very disappointed as it looked a nice place.

This place is amazing, the food is awesome and great value for money.

Had a Birthday Lunch with my Husband today. Food was excellent and the happiest atmosphere. Will be going back soon.

Went a year ago and went a couple of weeks ago. Was disappointed that the butchers meat from the main store was no longer on the menu as a lovely steak, as it was really good last year. Had fish n chips instead. Was ok but not wow. Curry sauce was nice. Good meeting place. Plenty of parking.

Did not know it was pre booking only, my friend and I both have mobility issues (blue badge holders) no disabled parking spaces available all full of people with no blue badge displayed, stood in signed space to be shown to a table, very rude and unprofessional young girl asked if we had booking, several empty tables more than occupied tables and no one else waiting to be seated we said did not know it was a requirement, she snapped try the coffee shop and walked away, not the standard of service I would expect from such a upmarket venue, I would recommend you address this as a staff training issue, there is no excuse for rudeness at any age, I would not return under any circumstances, booking or no booking!

Afternoon tea with a voucher given as a gift. Lovely food, great service

Went there for a quiet coffee, and sat outside - I was the only person outside, but within minutes, someone came out for a cigarette and insisted on smoking near me even though there was lots of space; and then adults let their kids run riot and I was surrounded by screaming kids.

Been here so many times. Lovely food. 🥘 well mannered staff❤️

My first time at the Fig & Olive for Sunday lunch with my family. What a beautiful place and the food was very good. We all had a Sunday roast and I personally had the pork which was very impressive. The dessert portions were very generous. You will not leave here hungry. Highly recommend visiting The Fig & Olive

The Fig & Olive. Great place for a fab lunch. Really good lunchtime venue, Fab service and we'll definitely be back. 100% recommend BUT book a table before you go, it gets really busy. Good choice of beers, Lagers and Cider to choose from as well

4 of us had lunch there yesterday for my friend's birthday. After 30 mins, we asked if we could order drinks, surely they should've asked us! The waiting staff were very miserable, not even a smile or happy birthday to my friend, who had a balloon and cake, so it was pretty obvious it was a birthday celebration! Again no one asked us if we were ready to order, we had to call a waitress over to order! No one came to check if the food was OK either, just standard etiquette these days in good pubs/restaurants. The food was very good, no complaints there at all. Just feel they need to up their game a little with their serving staff.

Great menu. This place has an amazing vibe.

Really good food and nice place. Word of warning about the highchairs though - they are strangely low and put babies at eye level with the sharp table edge - same problem in the form shop cafe.

It was overpriced for the quality of food but the surroundings were nice. The service was poor, we were missing side plates, cutlery, and some drinks never arrived. The waitresses were friendly though.

Pretty good food. Coffee was a bit weak, but ok. Good atmosphere. Service could be slightly better

Absolutely beautiful place lovely restaurant

Second time at The Fig and both times the service left a lot to be desired.

What an amazing find this place is, fabulous food - particularly recommend the Turkish eggs and the bacon butty, excellent service and a stunning location. Thoroughly recommended!

Whilst somewhat expensive, a really lovely place and quality foods. The farm shop adjacent is similar expensive but very good. The little garden centre has some nice plants . Pleasant , smiling, friendly staff in gift shop. Very nice place.

Had afternoon tea here for 3 people on a Saturday afternoon. The food was very nice, however we felt there could’ve been more sandwiches as it was mostly sweet cakes. 1 in the party also stated they were lactose intolerant, and so they were served a Vegan option. I find this a bit disappointing as these dietary requirements are quite different, and as a result everything was vegetarian as well. As for the service, this was quite awful. We were still waiting to pay 20 mins after being given the bill, despite the restaurant being quiet. Also no plates or cups were cleared out of the way at any point, and we had to request additional cutlery and crockery for sweet/savoury, and for a nice restaurant this service feels very poor. We were also completely unaware that included you get unlimited hot and cold drinks - better customer communication is definitely needed. Overall, the service could be vastly improved for £30 per head. Nice cakes though.

I feel bad leaving a two star review but to charge 9 quid for a sausage butty (and they don't even toast the bread) seems a bit ridiculous. Sorry

Had the worst scramble egg ever here today, could only describe it as rubber egg. Totally inedible, unseasoned, not just mine but both portions ordered. Only offered a free drink as compensation, but already had two warm, not hot drinks didn't want to risk it, and was a bit insulted with that offer anyway. The focus needs to be on quality not quantity, very disappointing and would not recommend.

Nice place , Sunday lunch was good.

Lovely restaurant unfortunately the service that used be offered isn't the same. My last few times, I have received poor service. Long waits for drinks and struggled to get attention pay bill. I do not think I will return until things improve

I was served in the gift shop by a young man called Tom. He was the perfect assistant. Courteous, friendly and extremely helpful. I just wish all my shopping experiences were as pleasurable. Please give him a promotion and a pay rise as soon as possible.

Lovely restaurant fantastic quick service And the food was a treat

We went for my mums birthday as it was highly rated. The table was booked for 7.15 pm on the Friday night we ordered our drinks which took over 20 mins to arrive and then ordered our food which was one starter to share between the 5 of us and 5 main courses The starter took over an hour to get to us and then while we were still eating the starter the mains came out to us! There place itself want the warmest as it was a cold evening and I was glad to get in the car to warm up at the end of the meal! The main courses came out to us as I was still tucking into the starter and my mums fish and chips came out they forgot to bring the peas out which we had to ask them for! One of the party specifically asked for the pizza to not have the chilli on it and it came out with chilli all over it! Ruining her meal! As the food is very expensive here you would have expected some kind of compensation on the bill after telling them of our poor experience and we did an embarrassing 25% off the pizza which came to £4 off it! If it was me I would have refused to pay for the pizza as it spoilt my mums birthday celebration! Slow and poor service here and it needs to improve the ambience by increasing the temperature! Food was good but very overpriced for what you actually got! A disappointing experience I’m afraid!

One of my favourite brunch and lunch spots. Visited yesterday with a group of mums - we were given plenty of room for pram and highchairs which was appreciated! Lunch was delicious and we had good service too.

We've visited here many times and every time is a delight.

Always offers the same excellent service time after time

Lovely location, staff attentive, food amazing

The Fig & Olive is situated in a large garden centre complex and according to my partner was excellent.

Can’t fault this place. Great choice for vegan options……although could be more but if you don’t have enough demand you don’t supply. Indoor restaurant is very well established and comfortable and the outdoor is an absolute must do when the weather warms up and you can enjoy a snack….. lunch……drink…..dinner all in a tree surrounded courtyard that lets the sun shine all day. Staff are very easy to get along with. Very natural but very professional. All around a warm relaxing place to go. I’m from Australia and I like to treat myself with somewhere to go to be able to relax and chill out…….and catch a bite to eat with a beer……… can’t go better than here.

We adore the garden centre and the little array of shops. It was the first time we had eaten at the Fig & Olive and we actually did enjoy the food, however found it a little expensive for the quality of service we received. We had to prompt the servers for our drink order and ask how long our food would be after seeing many other tables get served before us. The restaurant wasn’t at full capacity, however we had to wait 45 minutes for our meal and both my husband and I were not served at the same time. We waited after we finished eating and nobody cleared our empty dishes until we had left. Our server however was lovely and the main host was apologetic and very friendly. I think we may just have experienced a glitch on the day we visited.

Delicious food and beautiful restaurant.

After experiencing the food and service here I recommend you visit and try the high quality food at reasonable prices, breakfasts are amazing large portions too, the carrot amd coriander soup was delicious, the service on the times we have been was excellent, the restaurant is spotless, cleanliness is very good, next time we go ill add some pictures of the great food

Amazing breakfast. It's pricey but as a treat on my budget it's superb. Staff very attentive.

I had a surprise birthday lunch for my friend. The food was good and the service was so wonderful. We had a kid playing violin when bringing the dessert to the table. The staff was so nice and “co-operative” in order for us to bring the joy to my friend. My friend had a great time. Thank you!

Cosy Christmas atmosphere, delicious hot chocolate, generous bread and olives starter

My first visit here (with friends who have been before) an evening before Christmas week. Lovely spacious surroundings in a complex of garden centre, farm shop, art and crafts and restaurant with outside seating available in good weather Excellent food at reasonable prices. Friendly attentive service from all staff. My only slight criticism would be that the good and comprehensive wine list is a bit more costly than some. Looking forward to another visit.

Great food and lovely surroundings

I've visited here on a regular basis and always found the food excellent and the coffee. Staff are friendly, polite and good fun. A really nice setting to have food. Always look forward to visiting.

This restaurant has been our go to for all our meals out for two years. However, we will not be returning. The food Has become overpriced and under delivered. The food service and drinks service are poor. The food is slow to Arrive and between luke warm and cold. Our elderly parent found a hair in her meal, and the response was that they were sorry and that they would mention it to the chef!!!!! There are plenty of reasonably priced, good restaurants to choose from in the area and that is where we will be going in future.

Very VERY overpriced for the quality of food and service. Not enough staff and the ones who are there are overworked. Service is slow, cocktails are not made to any consistency and the overall atmosphere is noisy. Did not expected a party of 20+ screaming children in the room next to our table late on a Sunday. Save your money and go somewhere else.

pretty cool place ,nice restaurant good choices and staff who know to treat customers well ,good beers as well had the ice breaker linz had a very pleasant rose

Visited on Saturday 18th and was a little disappointed. When we arrived and was waiting to be seated the host didn’t even acknowledge us and just walked past us which felt quite cold and unwelcoming. We sat in what is usually the private dining area and unfortunately ended up next to a storage cupboard which meant the the restaurant staff were in and out of there moving chairs, boxes and all sorts so quite intrusive when out for a treat and very disruptive with little thought of us. The menu is quite light but yet we were left a good 10mins before even being offered a drinks order, let alone a food order, the menu isn’t substantial enough for a wait of that time. The food was average with the exception of the truffle and parmesan fries which were super. Given it is pricey and the service is inconsistent with a small menu, I would carefully consider visiting and pre read the menu.

Great lunch catch up with friends. After lunch we usually have a hot drink and slice of cake but unfortunately the restaurant doesn't sell cakes anymore. There is a dessert menu but we just prefer cake. The shop has a small cafe area where the cakes are now for sale but on our visit there was not a great selection.

Lovely restaurant, great decor and atmosphere. The service is always excellent. Opted for the lamb ragu which was rather bland, there are probably better options on the menu, buttermilk chicken burger looked good. Food is slightly on the pricey side.

Really nice food and atmosphere, in lovely surroundings.

Lovely restaurant advise to book in advance as it gets quite busy. Food very good we had the fish and chips which was the best we've had in quite a while it was a very generous portion. Will definitely go again .

Excellent food reasonable service

Possibly the best seafood platter we’ve had. The duck wrap was also very good. Great service, exceptional food. Would definitely recommend.

A disappointing afternoon tea, tasteless sandwiches, a just ok cake selection followed by scones that were so hard you couldn't cut through let alone eat. The waitress replaced them with supposedly freshly made ones for us to take home. I should have tested them before leaving as they were just as hard and were put in the bin. Such an expensive disappointment for a birthday treat.

I wished I had read the reviews for afternoon tea before I booked it as they were spot on with how poor it was. The two sandwiches were tasteless but the worst were the scones. They were so hard you couldn't cut through them. The waitress replaced them, without cream and jam for us to eat at home.I should have tested them before leaving as they were just as hard,although we were told they were freshly made . Such an expensive disappointment for my birthday treat.

Booked an Afternoon tea and manage to reserve a table by the window. Service was quick and refills of drinks were plentiful. Sandwiches were a little bland but well presented. However, problems started with rock hard scones. After raising the issue with the waitress, we were offered replacements to take home in a box. Unfortunately, the jam or the cream were included and the second scones were as inedible as the first . Would possibly return as the lunch time options seemed well received but would definitely not ordered anything with scones

Staff were very helpful when I explained our friend had been delayed due to accident on the motorway and were really good about adapting her chosen dish to suit dietary restrictions. All our food looked great and tasted really good. Really good choice so we will be back, thank you.

Omg 😲 Honestly our food was literally crazy good 👍 😋 we are obsessed

A special meal with the family. The meal didn't disappoint, very good. Staff attentive. Have visited before and would recommend

We loved having dinner there ! The food was just amazing. We had the chicken parmigiana and the lamb ragu… so good ! I recommend the tacos as starter !

We enjoyed the food, it is not exceptionally special for the price but it was nice and the children enjoyed their food too. We unfortunately will not be returning due to the poor service. I practically served myself. The restaurant wasn’t busy, probably around 50% full. Nobody took our drinks order, even though many servers walked past, I had to ask to order drinks after waiting. Our food and drink arrived quickly. We waited around 20 minutes after we finished eating and nobody cleared our plates. I even piled our plates on top of each other for the waiters to collect and nobody came to take them away. Our server looked over several times and didn’t come over to our table. After waiting, I walked over to the desk to ask for a dessert menu, where 3 servers were stood chatting and it took them a few minutes to acknowledge me. Somebody finally came to take our plates and I asked if we can order desserts. When we were leaving, we walked past 5/6 servers and nobody said bye or thank you. We said ‘bye thank you’ and a waiter just smiled back. Many of the reviews talk about the poor service which is a shame for such a nice place. It would be great if the service aligned with the prices.

The restaurant is the second turning after Bassetts’ Pole roundabout, the first turn is McDonalds where the service is quicker, the food is warmer and the staff are friendlier. Take my advice, turn first left and avoid and expensive disappointment

Stunning food! Packing pork croquettes, pan fried duck and celeriac dauphanious, and a lotus biscoff brownie with honeycomb ice-cream... Amazing meal! Friendly and swift service. Lovely atmosphere Couldn't have asked for a better evening!

Our favourite restaurant. Food is always amazing. 👌

Absolutely gorgeous garden centre, beautiful plants and food is fabulous and service is excellent. Loved the deli and wine shop, the beef in the butchers looks amazing and the homeware and gift shop is fabulous.

Great venue Great food and excellent atmosphere and service birthday party for 13 people very pleased.

I booked for five friends for brunch. The restaurant was busy but we waited an unacceptable amount of time for our food to arrive. They came over to say they had problems and apologise for the delay but when the food arrived it was very poor. The pancakes were dry and the bacon over cooked. The eggs royale was served on a plate that appears to be straight out of a fridge and the salmon was so cold the poached eggs were cold and overdone. When we advised the staff member they explained there was a problem with a chef but only reduced the eggs royale by half and didn’t offer another drink or proper apology for the delay or poor food. For the price of the meals this was very disappointing and we will need to find another venue for us next catch up.

Our favourite place for brunch and took a friend today for the first time. She absolutely loved it....service was exceptional even though a full house. A big shout out to Jay...what a delightful young man who looked after us extremely well and made us laugh. .Thankyou Jay...

Delicious food, fresh ingredients. Customer service is super friendly and a very mixed clientele and relaxed vibe. Loved it, thank you Team 👊🏽

Really poor service . Staff often too busy talking amongst themselves. Staff don't come to tables to check if food ok or to clear tables. Wanted ages for the bill to come. A shame as I enjoyed last visit I enjoyed (afternoon tea). Wouldn't go back again

This place is my favourite place to go to superb flat white great selection of food and lovely staff.

As usual fab food and staff , the best place to go in this area. A regular place we go to for breakfast lunch or dinner . Coffee and cake is good too.

Service was terrible had to find a waitress myself 3 times and waited 20mins after asking someone for the bill and in the end went over to the till - if you have hours to spare then I take great - not so great if you have kids

Very good food and A very nice place

The brunch was lovely, I would come back.

The food was amazing but the service was not worth the price you pay. Most of the staff were too busy talking to tables of friends rather than looking after the other tables. They repeatedly ignored us to serve their friends.