The Ferry Inn in Great Yarmouth

Bar staff absolutely miserable, doesn’t take much to be polite, sat on her phone then swept the floor while we were eating . Flies everywhere, we let out six on our own, toilets vile, detritus on seat, in toilet and on the front at the bottom with dead flies in the toilet bowl, dirty Jay cloths around taps, goodness knows what they held as sinks were rank. No good beers, and dirty wine glasses, what a mess and a real shame. No wonder it was empty. I hope my food was the good point, fingers crossed for later

We went on a cold quiet evening after a walk along Yarmouth seafront. This is a really pleasant pub, I bet it's wonderful in the summer.

Food is lovely and place is beautiful beside the broads. Bit cold as we went in November

Great spot on the river. Rustic charm and good food. Very quiet when we were here but lots of entertainment advertised so the evenings are more lively.

Positive - parking, surroundings, nature. Playground just around the corner. Negative - Service… well, I think other reviews cover it. We wanted to give it a try, as we love supporting small village business. Unfortunately, the waitress didn’t seem to be having her best day; really rude. At one point, the chef came out from the backroom and started flirting with her, which felt inappropriate, especially since we were there with our child. The pub was empty, so we could hear everything clearly. We visited on a Sunday lunch, so I’m not sure if it’s busier on other days, but I wouldn’t be surprised if it isn’t. The whole place seems dirty - not maintained, and when my wife went to the restroom, she said she’d rather go in the bushes outside. The food was okay - nothing special - but for the price (£25 each), we definitely expected much more.

Fun, bright and spacious. Lovely little pub

Called in for a meal here, barmaid looked like she had suffered a breakup or something, seemed in a mood with the world. My wife went to the shop at the rear while I had a pint. The chef came out looking moody, walked up to the barmaid shuffled paper and left without saying a word. I remember you thinking, I guess those two have had words with each other before we arrived. Meanwhile my wife and children came back, she said the woman in the shop was really moody and rude with her and the children. So at that point, enough is enough, we left and went to acle instead. Maybe they are normally better and they had all recently had an argument or something. But we don't want that be involved in it. Quite disappointed

Stopped off as a family of 4. No welcome and one word answers throughout. Food wasn’t freshly prepared & expensive for what it was. Don’t waste your money & go to Acle Bridge Inn.

So sad, could be great, but lacks service, atmosphere and hygiene. Food quality however was ok but overpriced. Girl behind the bar was simply not bothered and rude. Absolutely no customer service skills and clearly doesn’t want to be there. Wearing a faded black t-shirt and grey tracksuit bottoms that needed a wash, her demeanour was one of ‘can’t be bothered’… Had to clear our own table twice! So service 1/10 Hygiene was not good. Toilets had been mopped and slopped but tissue left on the floor had been simply sloshed into the corner. Spiders webs all up the back of the toilet door (not a Halloween decoration) so hygiene 3/10 Atmosphere was flat… cold, no music, poor service… it was so bad it was actually laughable… so atmosphere 2/10 Food was slightly overpriced but when it arrived it was ok… not great or good, but ok… it was the only thing that was a positive for this pub…7/10 Location was great, but no upkeep of the seating or grass so it has a potential 10/10, but is scoring a 3/10 Overall this could be an amazing place but it not being managed well at all… Popped into the shop next door and I’d bet some cash on the fact that the lady running that is related to the girl behind the bar as she was just as rude and dismissive! And the man who walked behind the bar to pull his own drink, who i smiled at with literally no response, had the same customer service skills too! All round a huge disappointment. So much so we decided to leave after we ate and moored up somewhere else! I’d only go back if there was an ‘Under New Management’ banner outside!

Didn't eat there this time but nice friendly pub. Good beer quality. Nice atmosphere. Extensive menu including breakfast

We moored at Stokesby and had a warm welcome in the Ferry Inn. The food was good too. Nice riverside location with a fantastic store selling wonderful cakes and handmade chocolates.

Good food and a good atmosphere.

The location of the pub is superb but sadly that is the only good point. It is let down by some of the most miserable staff I have ever come across. The food was awful and certainly very overpriced for what we had, they can’t even be bothered to bring your cutlery to you and just say it’s over there which is not very good if your sitting on your own outside with a dog and the outside area left an awful lot to be desired. It is such a shame as this pub could be a goldmine with the right people running it but until this happens we will not be returning.

Another great meal, friendly welcome.lovely atmosphere. Can't state enough how good this food is.Make sure you give it a try

we moored up outside late in the day, and realised they charge £20 overnight mooring fee! this is refundable shia meal in the pub , as it was getting late we decided to eat in the pub and save being ripped off for the mooring fee the pub was almost empty, cold and a distinct lack of atmosphere the staff are polite but at best amateurish, the food was ok but the vegetables undercooked.

We always looked forward to visiting this pub with our Children as the gardens overlooking the River Bure were always kept in pristine condition. Well not anymore, we felt the landlord/ manager did not care two knots about the customers. Inside, sticky tables and bars, cobwebs, smelly loos plus lots of sad faces. The bar staff must have been trained not to smile and have undergone a personalityectomy. My brother was of the opinion the staff have competitions to see who can get the worst review. Clearly this could be one of the best pubs on the Norfolk Broads. It’s in a delightful, well populated and affluent Village. TIME FOR A CHANGE….BRING IN SOME NEW BLOOD.

I've been here before and it's a lovely pub with fantastic food

Lovely find whilst cruising on the Norfolk broads. So good we ended up having two meals and breakfast there! Would highly recommend!

Unfriendly staff beer sour would not visit there again

Very helpful staff. We ordered fish and chips for two as a takeaway to eat on the boat. Ready to collect spot on time, well packaged, good sized portions and excellent quality. Very enjoyable. Will definitely be back.

Food wide only had cake but that was very nice. The menus all look good and looked good value. The beer was nice and the variety of ciders

Stopped in for an impromptu family meal while passing through and was glad we did. We all enjoyed a lovely sunday roast with views of passing boats. Staff were super helpful and friendly and the pub itself clean and tidy.

Hard work mooring up but worthwhile when the pub meal was very good

Pub with a nice out look Stopped for a drink and ended up having a lovely meal food good and plenty of pleasant bar staff

We stopped here for lunch. It was a lovely day to sit outside. I ordered a sandwich, but the only option was white bread! When it was served, the sandwich wasn't even cut in half! Most bizarre! There was a lot of dog poo around the outside eating area which put us off our lunch and the ladies toilets were not the cleanest. However, it was a Lovely little village.

What a fantastic pub the staff are great & the food is gorgeous just had the mega stack burger best burger I have ever had AWESOME ♥️♥️♥️

The food was good, the barman was friendly, the owner......words fail me

After reading other people's reviews we were looking forward to a meal at the ferry inn. Staff were miserable, atmosphere of the pub was dire, would not return.

Great pub by the river with tables outside and inside, staff friendly, the food is good. There is a shop attached to the pub around the back that closes at 6pm and also has food and desserts on offer. There are large tubs of cake and buttercream in various flavours on offer too.

Good stop for dinner while waiting to catch the tide through Yarmouth. Dog friendly

Fantastic place thier gluten free options were great so much choice. Lovely well cooked food and a nice setting definitely be back

Situated beautifully by the canal. Felt friendly when entering and pleased it was a dog friendly Inn. Food was a little disappointing, with the pie crust half baked and the gravy in pie was very watery. Also kept being attacked by flies. Maybe restaurant could do with a clean/spruce up.

A very unfriendly, unwelcoming place. Although the food we had was good, the place was filthy and the loos were a disgrace. Makes you wonder what the kitchen is like. Wouldn’t go back.

Lovely lunchtime stop , next to the river , watching the world go by , peaceful setting, food and drink excellent

Only stopped for a drink whilst meandering down the river, but decided to order some food as it all looked so good on other tables. Despite them being busy, the food came out quickly and was delicious. It was great to watch the boats go by while we ate and enjoy the super weather.

Food was absolutely spot on, best meal we've had on the broads this year. Can highly recommend the dirty fries and the ferry Inn burger, would definitely eat here again

Fantastic location, very friendly welcome, great food

Great location next to the river. Excellent food.

Food was excellent, well worth the money. It was nice to sit and watch the boats pass by while eating a wonderful lunch.

Boating holiday and had a rowdy dog with us, so they plated our food on our own plates to take back to our boat. Lovely stop and staff were friendly and accommodating.

We visited this pub whilst on a boating holiday and have always done this the last few years . The service was awfull ,lamd lady so rude and the pub needed a good clean .could be a lovely pub and an ideal spot but not very inviting . The whole staff could do with clean uniform and the chef came out and looked like he’s been in the garden . Like to see there hygiene record

Great value for money, very well cooked food and very accommodating hosts. It was an unexpected stop but so pleased we did. Now looking forward to breakfast!

Really good food, staff very friendly, very accommodating and geese were sound

Unexpected stop but really happy with what we got, amazing food, very fast service with really friendly staff. Onion rings were perfect :) We didn’t realise the time and it was 45mins past closing! Lovely area that looks amazing at sunset! Good price for the lovely cakes also

Lovely riverside pub with moorings Excellent choice of good value food , which is well presented and served quickly Staff are very friendly and helpful Well worth a visit 👍

Great views and beer selection 👌

We were meeting family who were on a boat we were in a motorhome. We stopped for the night in the carpark and had drinks and a meal in the pub it was a lovely meal and good atmosphere. Lovely shop back of pub had a nice ice-cream.

Visited the Ferry Inn as one of our many stop offs whilst holidaying on the Norfolk Broads. We moored up late afternoon & payed for overnight mooring. It’s such a shame that this beautiful location is spoiled by a run down, grubby pub with awful staff! Outside area overgrown, untidy & dirty looking. I was first greeted if that’s what you want to call it!! By a very rude, miserable older man who I’m guessing is the landlord, who simply said to me is that your dog? To which I replied yes & then I was told to put it on a lead! No please or thank you just rude, my dog was doing no harm she wasn’t running around annoying anyway she was simply sat by my feet minding her own business! Should have known then that this wasn’t going to be the best experience! Staff inside the pub also rude & miserable couldn’t crack a smile if they tried!!! Absolutely no atmosphere whatsoever, the staff create an unpleasant atmosphere it’s like they don’t want you there & everything is an effort!! The food we had was really nice though lovely burgers & huge. But unfortunately the look, atmosphere & staff totally spoil what could be a great pub.

Very dirty,such a shame as it could be a lovely place.

Stopped here twice during the day. Great food, decent pricing Kids enjoyed the nearby park

Lovely food and drinks,staff were very helpful and friendly.

Had a party of 15 was told that they could seat us all and then gave us 2 very small tables that they claimed could fit us all by seating 9 around one and 6 around the other, when we asked for another table so that we weren't sitting on top of each others laps we were rather rudely told no as they could definitely seat all of us especially with the little ones, so ultimately the people who didn't fit around the tables left. So I never had any of the food as I left so I cannot comment on what the food is like.

A disappointing visit, don’t know who is supposed to be running this place. We had two pots of tea and one large bottle of fruit juice. Unbelievably l was actually asked if l wanted a glass - l’m over 70!, and l was not offered any ice. The crockery was less than clean as was one spoon, the teapots don’t seem to have been properly cleaned for a while. Two portions of dessert arrive, minus spoons, which we were told to go inside to get them, the dessert was quite passable. The garden tables have seen far better days, the lawn was unkempt and the outside of the building looks tired.

Spent over £200 on food and drinks for 9 of us then just got back to boat and got stiffed for £8 mooring .No atmosphere and a lack of friendliness from staff hardly welcoming and would not recommend visiting .Will not return

Staff were great, shame the owner has no manners. Nice place to have a drink, if it changed owners.

Nice atmosphere and helpful friendly staff in a beautiful location. Had Sunday lunch with the kids. Pork was ok no crackling sadly. Veg Was quite overdone but I guess some people like it like that. Ran out of apple sauce but they improvised with what I assume was apple pie filling. It was ok but I couldn’t recommend what we had to eat to friends. Pint was nice and setting was lovely and the little shop was cute too.

Just awful, reluctant and miserable member of staff. Breakfast used the cheapest ingredients. Most of my food was cold. No check back. Will not call again.

Stopped at this little place for the first time . Lovely mooring spot . Lovely walks. Sat in the pub garden and had a steak . I am a notoriously fussy steak eater ! Let me tell you this place is fabulous! I asked for a blue steak which in most places is a problem, also in most places getting a decent tasty tender steak is a problem. Not here . Cooked to perfection, very tasty and tender! If you like steak your in heaven !

Lovely place to moor for a pint or two. If you’re in luck you’ll catch the water rats band playing some jazz! Lots of outdoor benches with a view of the broads and places to moor. Free to moor until 5pm with an £8.00 overnight fee payable. Serves decent food at reasonable prices. Really lovely innkeepers :) - even opened up for drinks after typical close!

Lovely friendly atmosphere, staff were very helpful and good was delicious too. Views are absolutely gorgeous and lovely to be able to sit outside to admire these. Highly recommend a visit here ☺️

At this establishment the staff are extremely helpful and very friendly and the atmosphere was very good not just for the locals but by passing trade . We will be returning there again as it's a great local pub to have a chilled out time. Food is absolutely amazing and fair prices. Would well recommend this place.

Wonderful riverside pub with a mooring for about 10 boats. £8 overnight mooring charge. Decent pub food with a lot of options. There is a small shop at the pub too with an amazing selection of cakes and chocolates.

Arrived by car. Later, many arrived by boat. The staff & service were great. A good description of the pub would be rustic. The food was good & there was a good selection of drinks. Decor a little shabby & garden needs attention. Having said that, we enjoyed our visit & meal.

The owners of this place are amazing. Soooo well run!!!

Great place for afternoon drinks snacks and more. Riverside position with own moorings. A busy place in season so getting to moor is a bit hit and miss ,but well worth it. As it's in a prime position in a national park and very popular holiday area prices reflect this . Don't expect inexpensive food and drink. But expect good service and quality.

We were rather looking forward to visiting this pub, especially with it being an ‘Adnams’ . However on arrival there was absolutely no atmosphere and no customer service whatsoever. Very surprised that Adnams put their name to this pub! Definitely would not return.

Well what can I say,this pub used to be one of the best pubs on the Norfolk Broads now it's one of worst.Turning up we noticed there was alot of mooring spaces which is usually.Walked in the beer garden to find somewhere to sit and most of the tables were covered in bird poo,so we had to sit inside.Ordered our food which took a hour and a half to come.I had the steak and ale pie which at 17 pound was a bit expensive.Well when I took the puff pastry lid of I couldn't believe it there was meat and no sauce,never have I had I pie with no sauce.The chips were skinny frozen chips also not many with a little salad Absolutely terrible for the money having waited that long.Now I know why there was so many mooring places people have read there reviews I which I had.Then to top it all off stepped in dog poo in the beer garden that looked like it had been there for days.Plus they charged us 8 pound mooring fee,please do not waste your time and money on this place,if the publican can't be bothered why should anybody else.Never again

Been here a few times now, and it has gone through some changes. Looks good, but front of house needs some training. Young lady running bar and delivering the food was exceptional. They did not have much support, yet her smile and friendly attitude was welcomes by us all. We have taken a few different people here, and must say food has always been good. Everyone enjoyed what they ordered, and you get a good amount for your money. They make their own chocolate and cakes, which you can buy at the local shop.Some at the bar. Give yourself a treat and make sure you get something from there too.

Just the best setting on the banks of the Norfolk Broads with yachts sailing by. Adnams beers were spot on as well. All let down by uncleared tables outside while staff just chatted together inside, lack of choice on wines and no idea how to make an Aperol Spritz. Apparently this is par for the course there, sadly.

We used to love this place, found it it first by boat many years ago, it was that good I had my 40th in the back room. We visited today and sadly it seems that the owners/staff have fallen out of love with the place! After visiting twice recently the food has really gone down hill and wasn’t enjoyable at all. The staff were a bit off too.. I really hope they can get it back up to its former standard.. Ok for a pint in the sun still xx

We were a group of dinghy sailors on a cruise. We were upset to discover that each boat was charged £8 per boat (flat rate) for very neglected moorings even though we ate there first both dinner & breakfast. Neither did they remain open after 10pm or leave the toilets accessible to us. The staff were grumpy but the food was good- thumbs up to the kitchen! The burgers were a particular highlight.

Arrived for breakfast today, very smelly on arrival, staff where hard pressed to smile, I was shocked to pay £27 for a breakfast and a 2 year olds portion but I wouldn’t of minded so much If it was good food, the sausages were either frozen ones or richmonds, no toast with the breakfast, was just cheap food for expensive prices in a smelly atmosphere The shop on the other hand had a lovely lady working in there

Food was pretty good. We had a problem as my daughter has a shellfish allergy and the chef was quite rude. She said that they only served us because it was quiet. If it had been busy she would not have provided food because of the hassle of having to be careful of cross contamination. My daughter overheard this and it obviously upset her. Won't be going back.

Main dishes were not great, chili con carne, bbq ribs and chicken nuggets all average for a pub, burgers looked better bet to be fair. Deserts were actually great. Caramel cookie bar was really good and sticky toffee/cheese cake were nice. Dogs welcome and kid friendly menu. Service was quick and friendly. Mooring was busy at lunch but freed up between 3 and 4 as the lunch/overnight stops changed.

I’ve seen a couple of recent reviews and ‘TikTok’, ‘YouTube’, ‘Facebook’ videos mentioning this particular pub. I visited here a week ago, moored up, plenty of space and no one in the pub. The owners were outstanding, they were incredibly hard working people, the food was absolutely beautiful (we were here for dinner and for breakfast the following day). I couldn’t eat my dessert or my breakfast, sadly I’d been feeling unwell. The owners and kitchen staff kindly put takeaway dishes together for me. We were only one of two tables here for dinner - it was sad to see that a few had left an unbelievable mess behind. The staff were running themselves ragged attempting to clean up the mess left behind and serve us, so we mucked in! I saw some comments about ‘a dog smell’. The owners have two of the most beautiful and well behaved old English sheep dogs who do not come down until the last customers have left - we specifically asked to meet them and give them a few treats. As a family of two adults and four children (two of which were friends of my own children), this was an utterly easy, relaxing and wonderful experience for us. We noted the waterfowl to the grounds and were pleased to hear that the ferry inn staff look out for them. They save food for them and check up on them on a daily basis. They also have a little known chocolate haven and fresh produce shop to the back of the pub! These guys are hard working, patient and wonderful people and they deserve your business. It’s such a shame to find that social media posts can tarnish such a nice place with good people. I think that the previous reviewee ‘Diane’ may have been one of the messy lot. 🤣

Garden a mess, staff miserable, was going to moor for a few days to eat and drink here, but left after 1 drink.

Excellent food ,friendly attentive staff . Very well run pub. !

Just stopped for drinks while on the Broads, lady behind the bar very grumpy, clearly having a bad day and was very rude to my son when asking for ID (which he provided) and made a huge show of trying to figure out how old he actually is. Toilets had no lights so that was also fun. I don't think we will stop here again.

Nice friendly place. Had a meal there which was excellent. Definitely go back again

Food looks nice but I thought it was a bit too expensive for me so we just had a drink

A great find. Lovely food and great prices. Moored up alongside overnight.

Food used to be lovely, today was awful nothing but grease.

Had a pint of Ghost Ship in the garden, pub is nicely decorated internally, the garden could do with a bit of a tidy up. Food looked good although we were not eating, lovely location next to the river with boats moored. Nice atmosphere and sweet little chocolate shop at the back of the pub.

Nice food , but poor smelly of wet dogs, the pub needs a good airing.

Four of us had lunch there yesterday.. fabulous food, fabulous service.. I didn’t want chips but asked for the homemade pepper sauce 🌟😇… it was divine! We’ll definitely go back JC ( Acle)

Lovely little pub with a bakery attached.. situated next to a river in the Norfolk Broads.. the menu and food are delightful and the bakery has cake to die for..

Lovely little pub, and they have a menu for gluten-free food aswell. There's a small shop in the back which has freshly made cakes and a lovely selection of chocolates

Just had lunch in here on a wet and windy day. The burgers were the best we have had in a very long time, absolutely excellent.

Cosy pub. Food simple and good enough. Little shop out back with ice creams. Lovely location.

Proper traditional country pub. Outside looks a little dated but food was fantastic. Plenty to choose from and really nice situation next to the river

What a disappointment. Wanted to try somewhere local to support local businesses. Ordered Steak and Ale pie .when it arrived the pastry top was undercooked to raw, meat had lot of gristle and served with what I can only describe as yesterday's veg. Also Ordered Ham egg and chips, came with 3 eggs dumped on the ham one was broken the other two just about cooked. Would of mentioned it but no bar staff anywhere.

I know we visited out of season but the welcome left a lot to be desired. Staff didn’t want to make conversation and looked very scruffy. Food was poor, the chips had definitely been cooked in oil that obviously hadn’t been changed for ages and the burger had a funny taste to it, not convinced it was beef. Definitely won’t be visiting again.

Sunday Roast, meat served warm/cold and for the price wasn't enough vegetables

Ok I think it's important to sum this place up, food is great! Not the cheapest but large portions and considering they close for a few weeks a year the prices make sense, not the cheapest but very good. Atmosphere is quiet and reserved, if they turned the music up a touch I think that they'd be surprised how much more pleasant it could be. Service / staff, tattooed girl behind the bar was lovely but the rest of the staff really need a lesson in hospitality (a smile makes a difference and costs nothing) they were very stern looking as if they'd trod in something unpleasant. At one point we had 6 empty glasses and 3 empty bottles, 3 members of staff having a chat but noone came and collected. Go for the food but don't expect much from the staff!

We'd used the ferry a few times before deciding to try visiting the inn for dinner. The decor is lovely and the drinks choice good, although there was a mix up with the menus. I ordered a soup of the day to start, and checked there was no dairy involved, before ordering a tofu dish for my main. When the food came out and I bit into it I realised it was not tofu but halloumi - which is dairy! I ate the rice portion of my dish and gave the halloumi to my other half. When leaving, we informed the waitress that my dish contained cheese and not tofu, she told me I had an old menu and put it in the bin, though it is strange she didn't notice mention this when I ordered. I reminded her I couldn't eat dairy or cheese so it was a serious mixup, to which she told me "halloumi isn't real cheese". Safe to say we haven't revisited since and don't plan to.

Not very many choice of beers most ales where off. The prices for other drinks where extortionate prices. Seems a shame as the pub it self is located in a lovely place.

We have been coming here for years but will not be returning again. The previous time we were here the owner was very angry and shouted at me because a dog had gone in to the kitchen and she presumed it was mine but I don’t even own a dog! The chilli today was extremely dry and even burnt in places and the rice was in a solid block. Don’t expect them to bring your cutlery as they just tell you where to go and fetch it from! Nobody came to ask if the meal was ok and even though we made allowances because the weather was very warm the staff were certainly not friendly. The table was sticky and the outside furniture looks very tired. One of the ladies loos is still out of action and has been for a long time. I was also going to leave this review on their FB page but seems that they have turned this facility off, what a surprise!!

Food was ok but they shut the kitchen without prior notice, no pudding for the kids! Lucky the Coop was open.

I have visited this pub a few times over the last few months and it has become one of my favourites in the local area. The food is always tasty and reasonably priced. There is a good selection of drinks and the decor is fresh and modern. They have a lovely open fire and excellent views of the river and marshes. Just had a Christmas meal there with a friend and it was delicious. Service was good too. I would have liked to have stayed longer but all the customers left by 9.30pm and it was just me and my friend. Not sure why there isn’t a local crowd on a Saturday night but it would add to the atmosphere. Would recommend as a place for families to eat but slightly lacking in ambience.

Very good meal Scampi at least 12 pieces