Based on 384 opinions finded in 4 websites
Based on 384 opinions finded in 4 websites
Nº 306 in 544 in Great Yarmouth
Nº 57 of 89 Other cuisines in Great Yarmouth
Opinions
Love it here. Staff are always friendly and helpful and coffee and selection is first class x
Mel Bedford . 2024-11-10
MORE AT Google
Ordered coffee and bacon roll, no bacon roll arrived and coffee was spilt everywhere. Absolutely ridiculous!!!
Mike . 2024-10-30
MORE AT Just Eat
Food was nice and on time, but not all the items were available. I ordered food for myself and wife and only my wife’s drink was delivered. I had no contact by just eat or costa to give me the chance to order something different. I just had a note on the receipt stating they were unavailable and to claim my money back through just eat which will be reviewed in the next 7 days…. Overall not great.
Jason . 2024-10-04
MORE AT Just Eat
Very polite,friendly and helpful staff. They make youfeel welcome. Unlike the other local costas
Dee Campion . 2024-10-02
MORE AT Google
I placed an order via just eat for my niece as it is her birthday and I was unable to make it to see her today to get a drink together. I put a note asking if they could write happy birthday on the bag. I was touched to receive a photo from my niece of it when she messaged to thank me (she didn't know I had asked) Thank you, it was really sweet of staff to read the note and take the time to do that for me. Thank you!
Rachel C . 2024-09-24
MORE AT Google
Thank you so much for reading the note on my order this morning.
Rachel . 2024-09-24
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I really had a lovely time, the staff were polite and generous especially as I was reading and they asked if it was okay to still hoover. It was cozy and the drink was tasty
Savannah Grinnell . 2024-08-11
MORE AT Google
Food and drink very good only issue was delivery
Michelle . 2024-08-01
MORE AT Just Eat
Drinks came spilled with only half in them and food was cold.
Halle . 2024-07-24
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Got our drinks but not the cakes we ordered
Danielle . 2024-07-17
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We got given the complete wrong order
Lilly . 2024-07-17
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While on holiday in Gorleston on Sea, we stopped here for a drink. The place was very clean and staff very pleasant with us. We ordered 2 Cappuchinos which was our usual drink - they did not disappoint. We sat and people watched as we drank and although it was busy, the staff appeared to be happy in their work. We would definitely return.
Marge L . 2024-06-19
MORE AT TripAdvisor
driver didn't know where he was going and nearly dropped the delivery off at the wrong house, he had to be corrected. the salted caramel with coffee has no coffee in it and we asked for NO cream but it still came with cream! not sure if it's allowed but the delivery driver had what looked to be his family in the car with him.
Jersey . 2024-04-19
MORE AT Just Eat
The staff here are always welcoming and friendly upon arrival. I also like the fact the staff make that extra effort at this costa branch and bring my hot drink to the table if I drink in. The restaurant itself is always kept clean along with the toilets. The tables are also always kept clean and tidy by the staff
Aaron Honeyman . 2024-03-18
MORE AT Google
Went in the other day for a coffee wasn't very busy so ordered my coffee and sat down and waited after about 20-30 minutes I went to counter to enquire and they had somehow managed to lose my order didn't have anymore time to wait so got a refund maybe just a one off but will go back and see if the service improves maybe the staff need to concentrate more
Steve Berry . 2024-03-17
MORE AT Google
Nice people who work here, lovely chai latte.
Mica Morris . 2024-03-03
MORE AT Google
Decent! nice staff, small shop, no newspapers on the rack last time I was in which is a shame but decent Costa non the less.
Jon Scanlon . 2024-02-19
MORE AT Google
The order was an hour and a half late . Coffee was freezing cold, and frappe was melted . Not impressed with this order at all
Mercedes . 2024-02-17
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The young lady behind the counter was very friendly and she served everyone to their table, even if you were only having a coffee.
Christine Clark . 2024-02-01
MORE AT Google
Excellent service. Food was very good. Staff were polite approachable and friendly. Very busy when I visited.
Alan Robertson . 2024-01-13
MORE AT Google
Popped in for a quick seasonal gingerbread hot chocolate. Clean, quick service and as tasty as usual.
A . 2024-01-08
MORE AT Google
Very quick delivery. Polite delivery person. Coffee was hot and fresh.
Bev . 2024-01-06
MORE AT Just Eat
Lids not secure on the drinks so were all spilled when they got here. 20 quid it's really not good enough.
Sharon . 2023-12-27
MORE AT Just Eat
The staff go above and beyond to make your visit enjoyable. The chocolate ganache cake and carrot cake are to die for. The staff are always extremely busy, but they always have a smile for their customers.
Claire Last . 2023-12-03
MORE AT Google
Went for a cuppa in Gorleston costa Very bad service with a member of staff very rude.my cousin ordered a pot of tea for 2 along with something to eat. When it was brought to table it was in 2 paper cups when they said they wanted 2 pots of tea not 2 paper cups the member of staff said you can say xand complain all you what it wont get you anywhere
Andrew Cheeseman . 2023-12-02
MORE AT Google
Great place to get a drink and cake 🙂
Sarah Norton . 2023-11-18
MORE AT Google
Lovely coffee and all the girls are so friendly and helpful.
April Jones . 2023-10-10
MORE AT Google
Food and drink was cold on delivery not happy at all. Had to microwave all of it too get it warm again
Nicole . 2023-10-03
MORE AT Just Eat
The came cold and items missing
Karen . 2023-09-24
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Rolls cold, tough and chewy. Bacon was tough like plastic. Cakes and coffee were OK though
Natasha . 2023-09-19
MORE AT Just Eat
Love costa, wish they would provide stronger bags though as the driver is always so nervous handing it over as the bags are weak
katie . 2023-09-11
MORE AT Just Eat
Coffees were nice but about 1/4 of the drinks were spilled and missing on the delivery through justEat and no straws were in the bag either.
Anthony . 2023-09-07
MORE AT Just Eat
Whipped cream was missing from one of the drinks
Michaela . 2023-09-02
MORE AT Just Eat
The driver always makes me feel uncomfortable and stands there keeping me talking whilst my order is still in the bag and I have to tell him I'm busy I need to hurry up please can i have my order but he still doesn't listen and he always spills all my drinks
samantha . 2023-08-23
MORE AT Just Eat
Vicky went above and beyond as always
Hayley Court . 2023-08-19
MORE AT Google
We visited Costa at Gorleston this morning 4th August for coffee and cake,the two members of staff who served us were very polite and friendly, a credit to your company 10 out of 10
David P . 2023-08-04
MORE AT TripAdvisor
The costa ended up not having the food they had said they had the only reason we ordered was because we wanted the food
Roxanne . 2023-07-24
MORE AT Just Eat
Received wrong panini and wrong drink. Ticket in the order reads correct. However I ordered tuna melt panini, received cheese and tomato (which wasn’t even available to order so not sure why that happened). Ordered mango and passion fruit fruit cooler but received mango bubble iced tea - I don’t drink tea so that’s a complete waste of money. Really disappointing Delivered in good time
Emily . 2023-07-08
MORE AT Just Eat
Great coffee, but it's very pricey for the portion sizes you get. Perhaps more pricey than Starbucks!
Daniel Farrow . 2023-07-05
MORE AT Google
Drink was still warm and brownie was tasty, I had to reheat the Mac and cheese for a couple of minutes. Delivery was on time and driver was pleasant
Emily . 2023-06-03
MORE AT Just Eat
They serve you really quick and are really sweet and caring and a great place for a catch-up to eat and drink
Hayley ballard . 2023-05-30
MORE AT Google
I always order from costa but I'm sure it would have been lovely as it usually is but unfortunately on this occasion it never turned up even know it said delivered on the website. In the costa store the girls are very friendly and polite, so next time instead of ordering, I shall pop into costa instead.
Sarah . 2023-05-28
MORE AT Just Eat
I have not tried the food yet and it was the first time I've been to Costa coffee The staff was very kind
Lucy Cooper. Storms . 2023-05-26
MORE AT Google
Food was leaking and bag dropped and spilt everywhere
katie . 2023-05-13
MORE AT Just Eat
Always made welcome staff helpful and friendly always clean
Nan Adam . 2023-04-26
MORE AT Google
We had afternoon tea and we thoroughly enjoyed it, and if I get back that way for a holiday we will definitely go back
Anne Froud . 2023-04-25
MORE AT Google
Hot drink only have full Wrong crisps sent Disgraceful
Julie . 2023-04-18
MORE AT Just Eat
Always get costa from Gorleston, excellent friendly staff and excellent service. Would always recommend them. 5 stars!!
Sarah . 2023-04-14
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Absolutely amazing staff! Always friendly store always clean.. Bring orders to your tables! Wouldn’t go anywhere else for a coffee now
Anna Cooper . 2023-04-09
MORE AT Google
Great service,very friendly staff.
topbox gav . 2023-04-07
MORE AT Google
I asked for Kit Kat hot choc and got coffee
Megan . 2023-04-07
MORE AT Just Eat
The staff is friendly. Coffee was okay. But the choice of desserts is poor, no healthy desserts. Also very many people, too loud because of that.
Iryna Antropova . 2023-04-05
MORE AT Google
Cake was stale, hot chocolate was cold and a toaster came instead of a panini with the wrong stuff inside of it :)
Elise . 2023-04-04
MORE AT Just Eat
Food was cold & wrong item received!
Serena . 2023-03-17
MORE AT Just Eat
Fresh coffee served with a smile
Jan . 2023-03-07
MORE AT Just Eat
Always good coffee from the Gorleston Costa, and the Staff are the best 🤘
Kirsty . 2023-02-19
MORE AT Just Eat
Food was fine but no costa receipt or voucher so could not claim my points from the Costa app. It was one of the main reasons I ordered.
Richard . 2023-02-16
MORE AT Just Eat
Asked for caramel decaf latte and a caramel hot chocolate. Neither taste like they have caramel in them and the latte was definitely not decaf. Such a shame, usually staff are very attentive to orders but either way both drinks were not drank and will not be ordering from Gorleston costa again🤧
Danni . 2023-01-28
MORE AT Just Eat
Driver didn’t turn up but pressed delivered
Phoebe . 2023-01-18
MORE AT Just Eat
Staff were not exactly friendly and made excuses about my cup being returned as it was dirty. They then removed afew more cups before another lady gave me a clean one. They don't sell toast here so I had a cornflake cake, it's was very soft, strange thing. Maybe they're made different there who knows. It wasn't super clean but it was ok, the toilets however have a very strong smell which just isn't nice. My friend used the toilet told me as I was about to go, I thought I'd risk it but in the end I decided to pass.
Summer Karin . 2023-01-10
MORE AT Google
I was in this store on the day of the previous negative review. All I can say is judge for yourselves on the amount of great reviews given. I did not have any issues and the staff were nothing but attentive and polite. Haven’t we got anything better to moan about. These staff work so hard! Amazing as far as I’m concerned so take your moaning elsewhere!
Jae Hems . 2022-12-16
MORE AT Google
So disappointed in this Costa, having found other branches to be fine. Visited here on Sunday late morning 11/12/22 and upon arrival, there was no-one ahead of me at the counter so hoped I would be out with 2 coffees really quickly. 2 staff on duty, 1 male and 1 female and both seemed busy preparing trays for customers who were sitting at tables. One of the trays had a toasted sandwich on it. After a few minutes the male staff member took my order and payment and went to the coffee machine. He seemed very unsure and kept checking tickets then going back to the machine. He then started to prepare drinks and I realised that they were not mine so then understood that they were backed up. It became evident that along with preparing trays for customers at the tables, the lady was also preparing an Uber/Just Eat collection. Other customers arrived and placed orders and I still waited. After 15 minutes (with no explanation of the delay or apology) a customer who came in after me was given her drinks before me!! The tray containing the toasted sandwich which was there when I arrived was STILL on the counter - drinks were finally added to this tray and it was delivered to the table - must have been lukewarm at best. Finally, after around 20 minutes, my drinks were given to me with a mumbled 'Sorry about the wait, mate'. Clearly the 2 staff members were struggling and were maybe new to it but some basic customer service skills would have gone a long way to aleviate the frustration I (and others by then) was feeling. Plenty of other cafes and coffee shops in Gorleston so will not return to the Costa.
Terry Brooks . 2022-12-13
MORE AT Google
Driver was an absolute sweetheart, coffee wasn't fastened right so it spilled but he went and got another one. Honeslty 10/10 for that man.
Shannon . 2022-12-07
MORE AT Just Eat
Stopped here to work for the day and had some food and drink. Good service throughout and high quality. Wifi held up too.
Tom Rogers . 2022-12-04
MORE AT Google
love costa came really fast only thing is didn’t add my whipped cream😐😐😐
Ellie . 2022-11-15
MORE AT Just Eat
Lovely food and drink. Just could've been cleaned a little better in the toilets
Fillthatplate . 2022-11-02
MORE AT Google
Nice place to sit and relax for lunch , for a cappuccino and a slice of cake.
scully TAWoody . 2022-10-31
MORE AT Google
Drinks perfect.. Love the fact that they are covered so they don’t spill! Excellent service
Anna . 2022-10-17
MORE AT Just Eat
Regularly use this costa and am always greeted with a friendly service.
Tom McClure . 2022-10-15
MORE AT Google
Friendly people working there, always out cleaning up and keeping it tidy,
Hayley Carden . 2022-10-07
MORE AT Google
Food was hot and quick delivery, tasty as always and the delivery guy really friendly
Gloria . 2022-09-27
MORE AT Just Eat
Not bad but people sitting on tables not eating . But eating other shops food
chris fisher . 2022-09-12
MORE AT Google
Food was lovely and hot, but the hot chocolate was stone cold.
Kealia . 2022-09-06
MORE AT Just Eat
Hi I don’t get want I ordered.
Lyndsy . 2022-09-01
MORE AT Just Eat
Congratulations to the new manager who has turned this costa from dark and gloomy bad service to one of the best and welcoming costas I've ever visited I give this costa a miss since beginning of year due to bad attitude staff and dark gloomy store over the last few months with new management I have seen all areas better than improve back to a happy store I will now be happy to visit first thing in the morning to start a happier day well done all new staff
Ken Howe . 2022-08-09
MORE AT Google
Lovely well prepared drinks and courteous and efficient delivery, what more could you ask for when having the luxury of a drink made for you and delivered. Thank you everyone for a little piece of heaven on a hot, humid day.
Mark . 2022-08-03
MORE AT Just Eat
Good range of drinks and excellent service.
Kathleen Marshall . 2022-08-02
MORE AT Google
Excellent service. They didn't have one of the items I had ordered so they sent an M&S substitute along with 2 extra pieces of cake I had ordered as an apology. 🙂
Mamata . 2022-07-30
MORE AT Just Eat
I ordered normal soya latte and you put coconut in it :-(
Tracey . 2022-07-25
MORE AT Just Eat
Went in for two coffees to use my free Costa vouchers. So didn't spend anything but had really good service
Tom Read . 2022-07-03
MORE AT Google
Great service and friendly staff
Denis Gray . 2022-06-12
MORE AT Google
Very polite quick and efficient service can't fault the coffees
Lea Meakins . 2022-06-09
MORE AT Google
Food order completely wrong and drink missing! Terrible service
Gabrielle . 2022-06-03
MORE AT Just Eat
Ordered a large coffee, a wrap and a cake. I received a regular size coffee, that was half full, and my wrap was missing - won't order again
Oli . 2022-05-27
MORE AT Just Eat
I see we have a complete change of staff about time it's back to good food /coffee we'll run your back on on my number one costa over gorleston side
Ken H . 2022-05-22
MORE AT TripAdvisor
Perfect experience the driver was amazing hot food cold drink received perfect thank you
Shelley . 2022-05-02
MORE AT Just Eat
Nice and clean in the shop, helpful and friendly. Coffee was good but not that hot, very mild. Overall though a very pleasant experience as was holding a meeting.
Martyn Walker . 2022-04-10
MORE AT Google
Only went there for a drink. Staff were polite and friendly. Drinks were made well. Thank you :-)
Lisa Jones . 2022-02-22
MORE AT Google
This shop need extreamly deep cleaning milk pot been used for made hot chocolate and after she use for made latte was chocolate powders inside also the staff need training for how they need speak with customers
Mladen Angelov . 2022-02-22
MORE AT Google
Was served by one very rude member of staff, shouted at me aggressively when i was looking at the food and there was no queue behind me. I have heard he is often very rude to my peers who come here during college and kicked out one of my friends when she was sitting with her drink minding her business (the cafe was no where near full). He clearly has no customer service training and is an embarrassment to the company. I hope appropriate action is taken.
Grace Fearns . 2022-02-01
MORE AT Google
I ordered an iced mocha and it was really dark and it tasted very powdery. I asked if it could be made again or if it was the right drink and they pretty much told me to go away. Disgusted and would recommend you never go there:/
Leanne . 2021-12-29
MORE AT TripAdvisor
Good food, good coffee. Costa prices.
Graham Starling . 2021-12-18
MORE AT Google
I did not have chocolate dusting on my hot chocolate even I ordered for it.
Arif . 2021-12-12
MORE AT Just Eat
Always great customer service and very good drinks. Well done!
Stefan Bylholt . 2021-11-25
MORE AT Google
Dirty Looking Costa Coffee shop on Gorleston High Street, no better inside,dingy and dirty looking, whole place looked like it needed a good clean, 9am on a weekday and dirty tables?? Unisex toilet stank of sewerage, awful awful smell as you opened the door, I'm male and used to work on building sites and have had better smelling portaloo's on sites than I had during my Costa Visit, can only agree with the recent reviews, can't imagine a worse Costa Coffee shop anywhere to be honest. Wouldn't go again if they were giving their coffee away for feel, walked out feeling dirty and sick from the smelly toilet and it cost £15 for the whole unpleasant experience!!!
Onefitcheekychap . 2021-10-26
MORE AT TripAdvisor
the ice wasn’t crushed enough in the mango and passion fruit cooler, the frostino was all over the place when arrived and spilled everywhere.
Amelia . 2021-10-19
MORE AT Just Eat
Drinks were still hot! But didn’t appreciate having a soaking wet bag handed to me and the Tea had spilt everywhere. No apology from the driver for this, he did not speak.
Phoebe . 2021-10-17
MORE AT Just Eat
Quite simple order of a large hot chocolate to go! When I come to drink said hot chocolate what I find is steamed milk with some sort of flavour squirted into the milk!! Am out delivering so no time to return to shop!! Really great waste of nearly £4. If your staff can’t make the basics you really have no hope!!
Graham Yallop . 2021-10-15
MORE AT Google
Good for Coffee. My favourite is red summer berries fruit cooler. Food isn't amazing though
Elijah Collins . 2021-09-22
MORE AT Google
Absolutely disgusting. Cobwebs everywhere 🤮. Was asked if we wanted medium or large drinks only to be served with medium anyway and when I questioned it was told that's the biggest they do. Why not ask if we want medium or small then?
Wazzie Buck . 2021-09-17
MORE AT Google
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282 Opinions
We came for a meal out on our holiday,party of 8 / 4 having disabilities, really dissapointed to be told we couldn't eat,as we have to pre order...somthing that isn't made clear on the Web site....eventually we managed to order 4 meals, which was a good job as our s/u's would not have understood why we came to eat,but had to leave without eating....the pub wasn't even busy....poor attitude from staff also....Deffinitly would not recommend this pub as it isn't disabilitity friendly....
105 Opinions
Super service and food, very good prices. We would certainly come back again for breakfast. Our new favourite place for breakfast
1114 Opinions
Visited the Boathouse on our last night in Norfolk and we chose well for our farewell dinner. The weather was terrible so it was lovely to step inside the really tastefully decorated restaurant. The staff were lovely and friendly and gave us a warm welcome. My husband had the mussels which were delicious he had asked for a starter sized helping but he was given the full meal size so I had to help him to eat them. I had the cod it was enormous and also absolutely delicious, it came with Indian flavours and an onion bhaji absolutely gorgeous. We would highly recommend a visit there were so many tempting dishes to choose from. The lady on the next table had the homemade beef and ale pie it smelt amazing.
124 Opinions
I’ve known and been to this dynamic and friendly cafe on and off over the last 10 years or so. Whenever I’m in town, I’ll always make a beeline for the Hamburger, always enjoy the great food and drink, and all the friendly and hardworking staff, a special mention particularly to Shirley, Rachael, Claire, Kelsie, Lilly for always providing service with a smile. Now back home, I feel sad to have said goodbye for another year, and only hope that we will keep in touch, and vice versa. The atmosphere, the food, drink, service etc., is exceptional and top class! If you love American food, e.g. beef burgers, breakfasts, ice creams, other meals, I’d fully recommend that anyone reading this should make this your first priority.