Based on 741 opinions finded in 3 websites
Based on 741 opinions finded in 3 websites
Opinions
Called in as we parked nearby for the football what a great little pub.Realistic prices,friendly and a nice atmosphere.Plenty of draft beer choices,bonus!!
martin mcgann . 2024-09-14
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The bar maid was miserable, unhelpful and serving us seemed a burden. The food was mediocre, but not awful. However two of us (who had the same pizza) now have really bad stomaches… She didn’t ask if the food was ok or anything else we needed, she only bought over one knife and fork for 3!!! We had to ask for more and she actually huffed! It looked beautiful from the outside, but inside was grimy and uncared for.
Mrs Bubble . 2024-09-12
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Nice Pub with food and live matches.
Pankaj Dahal . 2024-07-17
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Nice place to have a drink 🥃 and take the load off for a abit .
KMO michael . 2024-06-29
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I seldom give anything 5 stars but the Empress is just great. Incredibly welcoming staff and a well balanced atmosphere. Choice of beer is excellent. Can't say I've eaten here but the the food I've seen looks and smells great.
John Snelson . 2024-06-19
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Staff and service very good polite and friendly . Food was very good a enjoyable early evening meal
Darin Brown . 2024-06-15
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The Empress is a fabulous pub looking over the famous Stray in Harrogate. It's been one of my locals for many years, and is the perfect place to go for a quick bite to eat or a beverage when the mood takes me. The outside area is great, the pub is dog friendly and the staff are lovely. The Sunday Lunch Carvery is superb, and hits the spot every time.
Danielle Wilson . 2024-05-31
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What an amazing place we found today, the food was so delicious and really good prices, the staff were amazing, the pub it’s self are with big windows that let the nice day light in, in the ladies bathroom they have baby changing tables which is amazing and bags there you can put used diapers, the music is so good as well, for sure it’s will be our regulars when we in Uk
Karolina Barron . 2024-05-28
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Excellent carvery. Very tasty. Good choices We were in a party of six and all thought this Good beers as well.
Martin Hutchinson . 2024-05-15
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Food is amazing have eaten here several times. Staff are friendly
Kim Johnson . 2024-05-05
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Thursday night is quiz night! Fantastic atmosphere and not at all competitive, 😂. Great fun. Always well attended. Do some charity fundraising quizzes too. Plus half time snacks 👍. Food is great - as long as you are a carnivore. Come on guys! It's the 21st century. Vegetarian customers want to eat more than a cheese and pickle pannini for dinner, even if it's served with a salad and chips 🍟🥗🙁. Bar staff always friendly. Would be happy going in here on my own for a drink, to watch a match and not feel uncomfortable.
Jo FARRAGHER . 2024-03-28
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Quite often call here pre-match for Harrogate Town home matches. Can get Quite busy, but the staff cope well. Early KO's on big screen. Good call.
Mark Wilson . 2024-03-20
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Decent selection of beer and large food portions set on a pleasant part of the Stray. Pub of choice for match-going Harrogate Town fans (and away fans).
Sam Slater . 2024-03-11
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We had a beautiful funeral party here for my Mum utilising the function room and facilities It was perfect, the staff were wonderful as was the manager Trish, we were treat so kindly and professionally all afternoon, it was a wonderful party and a great send off for my Mum, can't wait to be back at the Empress for a drink and food, in happier circumstances.
Porl P . 2024-02-11
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Had my sisters wake the staff were miserable how they work in a pub and have no customer skills is beyond me ! They told us we had to be out by a certain time due to a pub quiz ! While a few of us awaited taxis and lifts we were intimidated to move away from tables that they were putting reserved signs on all of them ! We found one with no bottle so sat down to then be yelled at that we had to leave as it was reserved ! This lady was very rude it had been an emotional day not what we expected after spending alot of money in there as were a huge family .we then asked for management details as we weren't happy to be given false details then Trish said to a member of my family you need to stop taking drugs !!! Which is ridiculous and very presumptious of her .we then left and awaited outside to have two of the ladies standing at the top of the stairs intimidating us even more .so I would never recommend this place unless you like miserable people ! The food for the price was terrible beige food ! Very limited amount for how much it cost. Definately feel the management need to do a customer service corse !
Leanne H . 2024-02-02
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Nipped in for a pint before the footy game, which was called off, good pub and well priced
Richard Major . 2024-01-24
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Went in after the football after the accrington game, good atmosphere and good pints of draft. Had a good natter with the locals. Good old pub! Enjoyed it.
Lee . 2024-01-15
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The empress is looking tired and in need of an update but the food and Ale is top drawer.
Tony Quick . 2024-01-12
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Food was nice, generous portions. We landed on quiz night so was busy with a friendly atmosphere. My partner forgot his jacket with our keys in. Luckily one of the barstaff was very vigilant and chased after us to return it. Many thanks and we owe that lady a drink. We'll be back.
Janine Waite . 2023-12-29
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Great coffee, excellent chips and pleasant service. We stopped off here for lunch and it was very pleasant.
Dr william cook . 2023-12-29
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Great stop as we walk home from town. Great family pub
Martin Miller . 2023-12-24
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Had my mums wake here on 15/12/3023 and they were excellent ,food buffet style was very good , great service 👍will definitely be back Thank you
Helen . 2023-12-16
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Great food and a lovely cosy place
steve thomas . 2023-12-02
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Food was cold. Served on what was called a Senior Which was basically a plate slightly bigger than a side plate. Will not be going back there
View Manor . 2023-11-19
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Really great atmosphere. Lovely in summer for families
Jwn . 2023-11-12
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Carvery is cracking, just down the road, definitely will be baxj
Aaron Rowe . 2023-11-06
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Lovely food for the price, nice little pub. Did get seated a bit awkwardly facing a wall in the path of the men's loo but it was still a nice meal for 2. Good music too compared to other places in Harrogate.
Joanna Stevens . 2023-11-03
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Great food for all the family. Amazing Sunday roast.
coughlin84 A . 2023-10-31
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Good food, popular pub. Quiz night Thursday.
Peter Hartley . 2023-10-18
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An over all fantastic experiance and fantastic food and value for money.
darren turner . 2023-10-08
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Utter waste of money food was uncooked and cold I like firm veg but the green beans at best were blanched the parsnips were so under cooked the knife would not cut them. Broccoli was the only warm veg what a waste of money
Angela S . 2023-10-01
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Food was brilliant. I had the lamb burger special and the wife had the empress burger. Chips were proper chips and not frozen ones. Burgers we juicy and cooked just right. Beers were also good and the atmosphere was excellent.
Liam Caygill . 2023-09-17
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Good pub, with nice selection of beer. Shows all the sport, though I withhold avoid when Harrogate Town is playing at home as cab get very busy.
Ant Dawe . 2023-09-14
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Didn't have a meal but the place is lovely, toilets are spotless, staff are so nice and very helpful - could not want more from a pub - marvellous
Jo Anna . 2023-09-07
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Great atmosphere, short walk to Harrogate Town FC
Harry Quinn . 2023-09-04
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Meat cold, food warm not hot, very bland choice of veg and roast potatoes were soft and cold, bar staff older woman maybe landlady? and a dark haired lass had a horrible attitude problem. Not welcoming at all wouldn’t go again for that reason absolutely no need to be like that. Wasn’t just with me was also with other customers. It’s free to smile, if we wasn’t hungry we would of gone somewhere else also accused me of lying about the drink I wanted when others heard me say 3 times the drink I wanted, so asked for it to be swapped and they said with a stinking attitude “no doesn’t work like that you have to buy the other drink” disgusting attitude pair of them
Charmaine Wilson . 2023-09-03
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A fine pint and an even finer carvery
Theo Thom . 2023-09-02
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Went in for a meal with my son, he chose the pizza I chose the cheeseburger. At £12 I expected quite a good meal, not the case, the burger was burnt and the cheese was rock hard, it was more burger van food but triple the price. My sons pizza was good, but I wouldn't eat there again.
Paul Gill . 2023-08-31
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went in before game very friendly staff just a little busy due to it being a match day member of staff had to change barrel which slowed things down but but overall very good. big sapce out back aswell.
Ricky Richardson . 2023-08-30
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Very friendly welcome in an historically important property, great beer, good food, really nice outside seating... Highly recommended (maybe not for all when Harrogate FC are playing at home).
Nick M . 2023-08-26
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Not a bad pub just off the roundabout..... not very much parking. Drinks where quite expensive. Not brilliant but ok for a quick drink and move on to the next pub.
Micky Hallam . 2023-08-26
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Great pub for drinks in the sun. Sit outside or lounge on the deckchairs
Spencer Hudson . 2023-08-20
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I didn't eat but there were others eating. Just one drink with family to discuss things but quite noisy. Busy but friendly. Not my type of place but that's just my opinion. There were plenty of there people who seem to be regulars.
Pamela Helen Cox . 2023-08-14
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Booked on line and told them one customer was vegetarian so expected something for that. When we ordered our drinks got one voucher for a vegetarian and one for the full buffet. Had one normal Sunday lunch which was cold and the beef was tough. #The other was a vegetarian one we ordered on line I only got a ~Yorkshire Pudding and vegetables so was very disappointed the vegetables were cold, overcooked and not seasoned. How can you not cater for Vegetarians more very poor will not go again. When we gave them feedback they were surprised that we did not like the offer get real.
Millie C . 2023-08-13
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We wanted a quick lunch and a cheeky beer. Served us well. Big portions so we shared a ciabatta with chips . Good service and friendly
Sairdixon . 2023-08-08
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Been today ,been many times but today was poor,Sunday lunch wasn't hot,warmed it up with gravy,prices have gone up.tokd chef about food but no response,I wasn't the only person, will seek a different pub.
Robert Bullers . 2023-08-06
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Had breakfast on our way to the races
John B . 2023-07-31
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Awsome venue very helpful for catering for a funeral! And assisted with Karaoke helping the family have the best time! Thanks team
Pennington Building Services Ltd . 2023-07-28
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Nice place good choice of drinks nice family friendly place good food nice staff, pool table, sports on tv, sat out in the beer garden out back and it was very nice in the sun, it's a great place and will be there for the rugby world cup this year
Stuart Kelly . 2023-07-28
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Very nice pub with nice food and service
michael john Lawn . 2023-07-13
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Great pub for sport great outside areas top staff
Phil Arrand . 2023-06-24
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First up we chase the Empress because the last time we were there was the Queen's Silver Jubilee and I remembered it as a reasonable upmarket pub. We looked the Menu up an line and saw they had several dishes that we fancied so we made a booking. When we got there I advised the Bar person that we had a reservation and she said sit where ever you want and handed us some tired looking menus. When I went back and mentioned the dishes that were on their website, but, not on the menu, I was told that these were new menus and the website had yet to be updated, the Menus may have been new for the Queen's Golden Jubilee, but, definitely not for her Platinum Jubilee. The food arrived and to call it ordinary is being very generous. The ambience of the place was further spoiled by an obnoxious man on a mobile, why people cannot talk quietly or be courteous to others and step outside I do not know. For the last 30 years I have conducted a lot of business on a mobile phone and I am sure nobody ever had a reason to complain (well maybe my wife). When the guy started to tell someone that he had to come to London to see his Saville Row tailor and would call on the person he was talking to we decided to leave. There are words to describe such people alas I cannot print them here, as for the Pub management, well they allow it, so shame on them. Needless to say we will never go back, well, maybe at the next Royal Silver Jubilee!
DaveT0256 . 2023-06-15
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Very dark and dingy, prices aren't the best, pool table is knackered and the 'pepsi' is definitely not Pepsi. Tastes like utter garbage.
kieran 5656 . 2023-05-30
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Friendly pub with a great sunday carvery
Andrea Gillhespy . 2023-05-28
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Character building that fits in well with the area.
Lee . 2023-05-25
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Love the comedy nights they put on here. Great pub for a nice pint and to watch the sport.
Scott Rawlinson . 2023-04-30
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Really good, tasty food. We hadn't planned to eat out but the choices were good and the price reasonable so we stayed and had delicious chicken snitzel and sirloin steak and our friends had falafels and salad, and a juicy cheese burger.
Go564101 . 2023-04-17
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Took my mum and daughter today. Very disappointed. Cold food on cold plates. Not good value would not recommend. Will not go back.
Julia Tarn . 2023-04-16
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We hired the room above for a family get together after our wedding, Trisha was fabulous throughout knew exactly what was needed and wanted food prices were spot on, two girls who occupied the bar area for us upstairs were friendly (didn’t catch her name) blonde lady was so friendly, smiley and certainly entertained the youngest member of the party! So a big thanks to her absolutely everyone enjoyed the food the curry was a hit. In fact people are still talking about it today! We had sooooo much food it was such good value for money per head! When we all had our fill we sent it down stairs for the patrons to enjoy I believe they certainly did to. My only regret is I didn’t try anything from the sweet trolley and I really wish I snuck I piece of cake back to the hotel for breakfast! We didn’t want the big formal affair and I believe Trisha hit the nail with knowing what we wanted. No entertainment needed we had music playing from our created playlist in the back ground that got everyone going And after the young ones went home we enjoyed the entertainment that was on downstairs. Couldnt recommend using the empress enough for an event.
Carolann B . 2023-04-11
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Absolutely dreadful. Hour wait for food and when it came half of it was inedible. We were only given half the cutlery we needed to. No apology offered or compensation. Avoid this pub. Plenty of better places to eat nearby.
Jessica B . 2023-04-10
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Absolutely dreadful. Hour wait for food and when it came half of it was inedible. We were only given half the cutlery we needed to. No apology offered or compensation. Avoid this pub. Plenty of better places to eat nearby.
Jessica Skinner . 2023-04-10
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Good atmosphere, went to watch a band, its all round a good venue for a band
Andy “Delboyuk” Williamson . 2023-04-09
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Some of the staff were miserable and not very nice.
David Pullan . 2023-03-29
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+ value drinks, pool table, real ales, regular entertainment (quiz, comedy, music), dogs allowed, rear yard - limited on-street parking, only 2 picnic tables out front, cramped toilets, uncomfortable high stools, worn out menu sheets
Ganymede Harrogate . 2023-03-29
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Went in on a Saturday afternoon for pre match drinks. Good atmosphere with both home and away supporters. Ales were very good.
Martin Fisher . 2023-03-09
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An hour after we had our food and mine was not as discibed the lady did apologise and discounted the drinks the food was to us not good. Sorry.
Terry Mason . 2023-02-28
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We stopped here for a Sunday carvery whilst out shopping. We were lucky enough to get a table as a walk in, all of the tables were reserved a number of times over the course of the day. The food was good but the price was a little on the high side. You are only limited on meat and Yorkshire puddings, the rest of the meal you just help yourself too. There was a nice relaxed atmosphere in the pub and a good selection of beverages on offer.
Dave Wood . 2023-02-27
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Superb food. Very friendly staff and nice clientele. Recommended both the lasagne and the burgers. Very reasonably priced.
ThePhantomEater . 2023-02-25
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Well appointed pub, does a good selection of ales, nice food and a comfortable atmosphere.
Roy Danby . 2023-02-20
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I was surprised. Lived in Harrogate for 25 years and visited first time in Jan. Great atmosphere, pleasant surroundings, friendly staff. Plus dog friendly.
marie cousens . 2023-02-04
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Good service, Reasonable choice.
James . 2023-02-03
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Decent boozer for a harrogate town prematch beer
Mark Beattie . 2023-01-15
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Great atmosphere and food. Portion size is more than enough and good quality. Highly recommended
Rosalind Davies . 2023-01-14
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Nice and lively on a Friday night when I went in with some work friends. Good music, bit loud though :)
Bekka Jones . 2023-01-14
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Great local pub. They catered fir a small function fur us. Food was great and nothing was too much trouble!
Tracey Kellett . 2023-01-10
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Nice pub and reasonable selection of beer. Was a pleasant atmosphere despite visiting whilst the World Cup was on. Will try and get to one of the comedy nights here.
Matthew Greaves . 2022-12-29
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The Sunday carvery is good value for money
queue pea . 2022-12-28
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After trying 3 pubs on spec; as we were on route to our holiday destination. All 3 pubs were full with us having no reservation or were not dog friendly. We drove past The Empress, which looks very impressive from the outside and not expecting to find a table , we walked in to find the place empty. The surroundings were spotless but looked like a chain, lacking any personality and individuality. But they allowed dogs, they were serving food and we were hungry. None of us expected anything special, just an average pub grub meal, frozen and heated up. How wrong were we!! The food was absolutely superb. I would call it gourmet pub grub. Home made and freshly made. Stacey, who was serving us gave us excellent service, making us feel very welcome and giving our dog a special attention, giving him a biscuit from a jar on the bar left there especially for dogs. We were so impressed that on our way home we are going in again. I
Annie D . 2022-12-28
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4.80 for a pint of blonde real ale rip off .It's about half that in York .Your customer service needs attention who ever served me with a reply of there you go.
Brenda Nixon . 2022-12-24
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Been twice now and have to say, it has a great atmosphere. Didn't try the food as the kitchen shuts early on weds
John Miller . 2022-12-22
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Great location and great staff. I'd highly recommend a visit.
Sarah Batty . 2022-12-19
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Good pub. Good Sunday carvery. Good value. And Good atmosphere.
Steve Wood . 2022-12-11
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Nice pub to visit. The staff r nice the food is good. Only downside I would say is they don't tell u how long wait for food when ordering at the bar when busy on a match day. But I would go back
Mike Harrington . 2022-11-11
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A nice traditional pub, not tried food but a nice selection of ale's. Well supported by local community.
Andy Jackson . 2022-11-05
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Great family pub and dog friendly!
Claire Penswick . 2022-10-30
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Went there before a league 2 game, Harrogate Town. Wonderful
Trond Are Gjone . 2022-10-25
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Great pub, brilliant for sport with friendly staff. Can highly help.
Glen Turner . 2022-10-23
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Had a nice Sunday dinner here. Lamb was gorgeous but the pork was a bit tough. Needs cooking slower for longer. Would still recommend though.
Simon Hartley . 2022-10-16
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Very disappointing experience here tonight. Had to move tables as we couldn’t manage a conversation as e were sat right under the football tv screen. Steak pie was inedible as pastry was so hard. Didn’t check until clearing plates at which point I told the server. She relayed the message back to the chef, which I could se from our seat and he simply shrugged his shoulders! No apology or explanation offered. I would certainly not recommend this place at all. Wish I’d read the other recent comments before going and I wouldn’t have wasted my money here.
Andrew Lazenby . 2022-10-15
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a bit run down and looks like the room is going to collapse but the larger is lovely although I'm a beer man and the offerings of beer was poor
Stuart Calvert . 2022-10-11
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Very accommodating, turned up on a Sunday without booking and got a seat.. football was turned on too.. Had to ask for a glass to be swapped because it was dirty then seemed to get the same dirty glass on the next drink or they’re all alike.. Food was average for the price and quantity £12.95 for an adults with a choice of two meats, an overdone yorkshire pudding and bland veg.. the parsnips were soft and far from roasted not far behind the roast potatoes.. the gravy was decent and the dauphinois potatoes the best unfortunately that was these two were the high light of the meal.. Was told I couldn’t have three types of meat but was given three slices of two meats not sure why I couldn’t have had 1 slice of each
chris wood . 2022-10-09
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Great place for a pint of quality beer while watching football with many TV's to choose from.
chris tutin . 2022-09-15
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Fantastic quiz night & tasty food
Nicola E . 2022-09-09
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By far the best carvery we have been too. Great choice of meats and generous portions.
soumaya rayner . 2022-08-28
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Great pub for pre-match pint 🍺👍
John Burrell . 2022-08-27
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We had the upstairs room for a funeral wake. Lovely buffet & good service
Dave Higgins . 2022-08-23
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Excellent Sitting Room comedy at the Empress tonight, and Roosters beer to make it even more special.
Bill Craven . 2022-07-13
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Nice pub but completely let down by the state of the (non-existant) service and rude staff who will not handle complaints with any sort of understanding or respect. Expect long waits for underwhelming fare.
Benjamin Hudson . 2022-07-08
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Position on The Stray is good. Service has faltered under new management. Beer is pretty good. Quiz night on a Thursday is awful, lewd and embarrasing jokes and comments from the compere are so out of place in 2022.
Ken Gibson . 2022-06-23
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Superb. Thanks for looking after us last night. Friendly staff excellent service and food
Derek Brewer . 2022-06-14
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1464 Opinions
We were bought a £100 voucher for our wedding which we used at the clocktower restaurant. Easy to book and the food and service at the restaurant was lovely however when it came to paying the bill, we gave the server our voucher and the card machine wasn’t working so I had to go up to the till to pay. A different person took the remaining payment and we left, when we got home we had been charged the full amount and the £100 hadn’t been taken off the bill. My husband rang rudding park multiple times to get this refunded and eventually it took 10 days to get this back, after spending to many different people. Always make sure you check before you pay!!
364 Opinions
Absolutely fabulous fish and chips, nothing better than in good weather to sit at the bench and tables outside in the square and watch the world go by
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1660 Opinions
Limited food menu, I suppose I expected the choice of a la carte menu, rooms clean a nice all round experience.
458 Opinions
25 people of retirement age were served with a splendid 3 course lunch from a pre-selected menu. The food was delicious and served by the friendly staff. Elaine & Brian were most helpful with the menu choices and with the organisation of the dining room to seat us all comfortably. Thank you to you all