The Elms in Harborough

Thank you to Ellis and the welcoming staff at The Elms; to get a fabulous carvery for my Monday Birthday was perfect, and made a lovely family evening celebration. Great food, great service, lovely atmosphere, many thanks!

Food was very good, but the service was quite slow had to ask several times where our order was.

We were so pleased we could get a booking for a table of 5 on the day as it was a last minute decision to go out to eat. We were promptly greeted and taken to our table. We ordered a burger and 4 carvery’s along with drinks. Reasonable value for money and the burger was great. Carvery choice of meat was fantastic and catered for all our choices. The choice of vegetables was good although some broccoli on offer would have benefited us. The location of the gravy and sauces should have been pointed out or sign posted as we struggled to find them and had to ask, no biggy just being honest. The roast potatoes were bang on! Service of the carvery was satisfactory, had to wait for a chef to come out to serve, probably only a couple of minutes but longer than I would have expected.

Friendly staff, good service, value and quality food. None of us were keen on the roast potatoes, which have an odd flavour (had noticed this when we came in December too, but thought that might have been a special Christmas flavour and so tried them again). Vegetarian spinach tart was very dry and difficult to cut/tough, but tasted nice. Excellent meat on carvery, lovely mash potato and other veg was delicious. Nice and hot food too. Good range of sauces to choose from, although no lamb for the mint sauce but I had some on my peas... Pleased to have vegetarian gravy too.

Nice family friendly pub, very spacious.

Seemed to be lacking lots of things like lids on tea pots and no food available of the grill. Would not go again but seemed popular with elderly having a carvery.

Lovely atmosphere, really felt welcome. Service was excellent and although, I didn't eat there, my friend did and the food looks lovely . Only recommendation to the Elms is to have a gluten free / dairy free on the tables menu as standard please 😀

Thank You Lisa for a warm welcoming. Food was delicious. With very little wait

This is my first time at The Elms, I’ve got to say what an amazing experience I received. All staff were on it, friendly and amazing bunch to take too.

Great value for money Been coming here for years ❤️

Amazing carvery! All of the meats were so tender, tonnes of veg selection and the gravy was delicious too 😍 Great pub, lovely staff… we’ll definitely be back x

Just had the carvery and it was delicious! All the meats were so tender and the gravy was outstanding too 😍 …Staff were also fabulous, perfect pub for relaxing drinks and lovely food. We’ll be back! X

It was really good service staff were friendly enough food was nice, only complaint is it took nearly half an hour (no exaggeration) to get three desserts to us, the drinks and carvery tickets were very quick but the dessert waiting time was ridiculous, not to mention how my sister went to the bar to see what was going on and it took a while for a single member of staff to talk to her, however we were informed the ticket printer had stopped? I don’t know not very happy about it

Delicious carvery, great service from Lisa & Bella as always. Will be back again soon!

Walked in tonight at 5pm to find not one, but all three meats had dry tiny pieces of meat left and not a sight of fresh meat could be seen. They were all the size of block of cheese, at home you would probably make a soup or some sandwiches out of them, not demand a paying customer eats it because of your margins. I asked the woman if she could bring some actual fresh food not the reminiscence of the once mighty carcass that sat wanting to put it's self in the bin and she said " No " The point is, and it's only rubbish staff at carveries that do this, don't ask me to come into your establishment and eat stale food, it would be like going into maccies and them saying " na you can eat that big Mac that's been under the heat lamp for an hour first"

Really lovely service today from Kelsey, will definitely be back again.

Some of the Cavery veg was cold as it was the last time we visited but once again the meat was nice. We said after the last time we went we wouldn't visit again but we went again hoping things had changed. But alas they hadn't. We might visit again but not for a cavery.

Beautiful food at affordable prices and the service has been brilliant will definitely be back again soon!!!

Surprisingly good carvery! Usually they’re really dry but this was really good

The staff were amazingly friendly and welcoming. The meat looked lovely....but I ordered a standard and a large and neither had more meat on than a kids meal! It wasn't like they were running short either, just very tight sizes. Veg was decent though

Thoroughly enjoyed our visit from the lovely greeting at reception right through walking around the lovely grounds, beautiful food, relaxing lounge area and a peaceful nights sleep

A first time visit for the 5 of us today and it certainly won't be our last visit The food was excellent with a special mention to Steve R on the carvery counter nothing was to much trouble for him first class service The pub itself was very relaxed and no pressure to eat and leave All the staff were polite and knowledgeable we will be back Thank you all for a fantastic meal

Friendly staff, good menu, good food

The food was amazing and we came with my friends dog as this is a great dog friendly pub. Highly recommend the cowboy burger!

Cowboy burger was incredible! :)

Totally useless place, after a long day with our grandchildren we called in for a meal only to be told that the grill wasn’t working and a proportion of what should have been was off the menu! THIS HAS HAPPENED TWICE BEFORE! We walked out never to go back.

good carvery,reasonable cost,service good and clean place.Easy booking.

Where can I begin, not only were thegirls quick with service, but they did it with a smile. The three ladies go by the names Lisa, Amelia and Kelsey, and honestly I cannot speak highly enough. However I cannot forget the Carvery Chef, Corey. He was not only friendly upon serving our family, but he was very charismatic. The 4 Elm Avengers tonight definately left us pleased with the service, and proud to visit the restaurant.

The food here'ere is always well presented, hot and delicious. Compliments to the chef! We chose exactly the same meals as we did on our last visit as we enjoyed them so much. We had Hunters chicken and beef burger. The staff are always cheerful and happy to serve you. It's always warm with relaxing music.

Arrived and booked in was shown to our table which was not suitable, asked for it to be changed and was easily accommodated. Food was good, 3 out of 4 had carvery, meat was all good with a good selection of vegetables, 4 person had beef chilli modified to no taco's or rice but with a portion of chips, this was also easily accommodated by very pleasant very efficient staff. Well done The Elms.

Lovely place. Shame about other things! Two mains ordered, one had missing salad and other came with chips when skin on fries ordered. Took a while to receive correct items. Sundae came in an undersized glass which meant contents piled very high with no saucer and a teaspoon. With each spooning items fell off on to table and had no serviette. Sundae spoon came with pot of tea which had no lid on it and was told they'd ran out of lids! Coffee machine not working. Each time we needed to raise these issues the queues were so long and with 2 staff on on a Saturday was not enough and one looked as tho she was being trained.

Party of 8 went to the elms for my birthday meal. 6 of us ordered a carvery. Absolutely horrid, dry meat, vegetables had been left out for ages and were soggy, no turkey left and food was lukewarm at best. Several hours after, I came down with food poisoning. I found out the following day another 2 in our party had also fallen ill overnight. So I’ve spent my entire birthday poorly in bed. No staff to flag down, let alone check on tables. No cutlery, we had to get up to find someone to ask for it, drinks missing from our orders and no one around to speak to. Safe to say we will not be returning, hands down the worst carvery we’ve ever had. The rest of the party agreed the food was dreadful.

Special requirements for our grandaughters' diet dealt with speedily,good food,great atmosphere and vey spacious dining areas.We are already discussing coming back at Christmas because it looks such great value.

Very good food, staff very polite (Kelsey). Would recommend a visit 👍

The table we were allocated was in a very bright area of the pub adjacent to the carvery serving area. This was OK until a family of children started running up & down and playing in the area in front of the entrance to the kitchen & carvery which I thought had health & safety issues with servers & diners carrying hot food. Although I understand you cannot be directly responsible for the children's behaviour, I would have expected a member of staff to approach their parents to ask them to control the kids. We decided to move to a quieter are of the pub where we enjoyed our meal although this took a long time to be served.

Popped in on our way home after a long day working 12/2/25. Noted a few tables where plates hadn't been cleaned away despite it being quiet. We sat and ate our carvery which was excellent and yet the tables around us and the others we had spotted on arrival were not taken away. The two young girls on shift kept going out the back giggling away. Felt they didn't care and gives a very poor impression of the pub. Clearly no manager on shift!

Great place food was lovely and the service by Els and Kelsey was brilliant

Peaceful atmosphere, nice clean restaurant. Had 2 carvery, which were OK but warm at best. Very good menu at very fair prices. Staff excellent, attentive and polite. Thank you. Will come again.

Brilliant family pub!! We came as a group of 7 for a carvery, fantastic service & great pub, would highly recommend! Great menu choices also if you dont fancy the carvery.

Lovely pub, welcoming staff & scott was brilliant. Will definitely be back

Food. Shocking cold. Meat. As thin as. Razor not like your. Normal. Standards Must of. Changed cook As that’s was far. From ur. Chef. Standards. Sorry. I’m Sorry but. I rather be. Honest. Then you. Can sort. It. Plus the. Heat can’t. Eat. When very. Hot. Needs work. On chef.

We always come here for carvery its a brilliant atmosphere. The staff are very friendly we personally would like to thank the team effort from kelsey.eleanor.Aiden and Isaac keep the good work on guys see you soon.

Our server Scott was great. He was welcoming, efficient and provided excellent service

Another fabulous carvery today. Excellent choices! The pub was extremely busy but all the staff were cheerful by and attentive. Thank you so much! We will be back again very soon! Highly recommend!

Friendly efficient service and very comfortable

Very disappointed with visit , went 25th January Saturday evening. 1 poor girl serving bar full people waiting to be served , 1 guy waited 25 mins for his drink . Carvery was not the best, not very warm , roast potatoes were solid sat and dried out . Stuffing was well not edible. Can't fault the server very nice friendly guy .

Great food good service and prompt, good staff

Large car park, lovely staff, very nice piping hot coffee

It's a carvery and it would seem from some comments that there is an expectation of 5 star service like a Kempinski or Hyatt. It's a carvery, folks. At carveries, the food sits out under heat lamps and so food that should be soft tends to be hard and food that should be crisp and hard tend to be soft. No idea why this is the case, but even Sir Isaac Newton knew this. It's a perfectly acceptable carvery. If carveries aren't your thing, then there seem to be several hundred further options on the menu. Pretty much every pub food staple is on offer here. The service is actually very good and the young staff were friendly, engaging and helpful. Of course, for a family place, you are going to have young people running around screaming and knocking things over. These are the mums and dads; the kids are no trouble, really. Friendly decent place. It's not going to be in the Michelin Guide this year, but it's cheap food at good prices: and that makes it a value place. I'll be back.

Great service from Eleanor & Kelsey and great food.

We had set out to try the Shires Inn at Peatling Parva but by the time we found it, the car park was full, so we set off towards Lutterworth and as we were getting quite hungry decided to take a look in the Elms. The man on the door was very polite (the duty manager I think) and we sat at a table and were pleased we weren’t crammed in as we are still being careful in respect of Covid. I went up to the bar and was a little disappointed there were only two real ales available, neither of which were my go to brew. I reluctantly ordered a pint of Pedigree but to my surprise, the beer was in tip top condition and at a cooler temperature, just the way I like a pint. It was a shame I couldn’t have a second pint as I was driving. 😞 The barman was a lovely guy, (Helen thought he looked like he played in a ZZ Top tribute band!) and he helped establish that the Chicken and Bacon salad was Lactose free. Even before I ordered he had asked if there were any allergies/intolerances, which was very comforting. As for me, I couldn't make my mind up between fish and chips or the small mixed grill so asked the barman what he thought I should order. ‘Mixed grill, every time’ he said and so that is what I ordered. I guess we waited fifteen to twenty minutes before we got our order and during that time a waitress came up and made sure we had all the condiments we would like with our meals. This is something else I appreciated as on so many occasions in other venues, they ask after the meal has been put on the table and you either wait ten minutes before starting, whilst they find the mustard, or eat half the meal without it. I don’t know how big the large mixed grill is, but the medium was more than enough for me and I couldn’t really fault it. As for Helen’s salad, she thought it was lovely and was probably helped by the fact she felt confident the meal was Lactose free. I can’t tell you how much that means to her, or me, for that matter. I went to the gents before leaving and my only slightly negative thoughts of the visit was that there was a bit of a lack of attention in keeping the top edge of the tiles and the pipe work below free of dust and dirt at the urinals. Sorry, I’m being very critical here, but as my father always said, judge the cleanliness of the kitchen by the state of the toilets. So overall a great visit and we have decided to go back again tomorrow for lunch after our shop in the local Waitrose and hopefully a couple of pints for me this time as Helen will be driving!

Cowboy burger was very nice, chips were great and piping hot.

As per normal the Sunday carvery was great, polite chef cutting the meats and restaurant staff very pleasant and helpful

Went for a meal, ordered a carvery. Great service by the chef, Scott. Explained how the carvery worked. All fresh vegetables and amazing, massive yorkshires. Great range of beers. Would recommend.

Good tasty food, great service from Scot! Thank you.

Me and my husband always make a.point of going here whenever we get the chance and the food never fails always cooked perfectly staff always polite and friendly so we decided to take our adult children who have some social needs that can sometimes be tricky but the pub is always nice and refreshing and tables are so spaced out you don't feel like your on top of each other while eating we had a wonderful new years eve and we will certainly be carrying on coming here on a regular basis many thanks. 😊 there where 5 of us for dinner and drinks and spent £120 which is a great price considering it was adult meals and alcohol.

Seriously has gone down hill , was a good place eat but not anymore

We visited today (22.12.2024). We had booked a table online 1 week in advance for 11 - for a Xmas catchup with family. We were greeted with nobody.. waited to be seated with small kids.. to be told the table had been cancelled by the online farmhouse inns team - even after we confirmed our booking with the place on the phone a few days before. We eventually got a table after a member of management said "i had to move some tables around to accommodate you all".. our food came out incorrectly with a member if my family who is vegan did not receive the correct food content as the vegan chilli clearly advertised on the menu, to which they served with just initially cheese.. they then changed for another plate of nachos with sauces .. And then 3rd time round came out correctly. We were told we have a 2 hour time limit on the table as they were busy due to Xmas bookings.. we said we understood even thougg we had booked for the extra 30 mins which is all we needed.. we said we would leave but wanted to carry on having some more drinks .. to which the staff member said we HAVE to leave and give up our table and they were unsure if they could accommodate drinks for us somewhere else. We ended up staying on the table after being told 'we have had to move other people and tables around to accommodate you" the person serving our food was great.. the member of management was sorry to say very rude, not very accommodating and was clearly annoyed when the vegan food was / had to be changed. I always leave reviews for great service working in retail myself.. but I felt today was a terrible experience for us and understand the importance of service and customer experience.. we understood and understand it's a busy time of year but my gosh we were overwhelmed with the responses we got them questioned.. we remained patient and calm and understood it's a busy weekend.. we spent some decent money in there my came to £230 .. food when correct and served was very good on a plus. Sorry team Lutterworth FarmhouseInns.. but we told you we were coming and travelling from Northampton, Leicester and MK.. and our expected duration of stay, but you let us down massively. Unacceptable sorry. My booking reference; DMN - 16885494540

We went for breakfast with Santa. The staff were lovely and the food was spot on! The kids enjoyed the whole experience as did we!

Love this place during their quiet periods to relax and eat without rushing within the atmosphere of it all.

Visited Lutterworth for a family cremation..... unfortunately I attended two! The carvery at The Elms looked like it had been cooked and cremated by Lucifer himself several hours earlier. The girl behind the bar needed to go on a customer care training course. Service gets two stars only for the rest of the staff. Unfortunate.

Amazing food and service. Same as the previous times we have been.

absolutely lovely night ,great service, lovely atmosphere and great staff. would come again! food was great and drinks.

Lovely staff 👍👍👍 nice environment

Staff pleasant public areas clean

Dry and tasteless carvery, shabby atmosphere and staff acting like they didn’t want to be there, management didn’t want to hear any of my comments. Will not be returning whilst under the same manager. Such a shame

This lovely little pub and excellent team deserves lots of praise......we had a lovely pre Christmas family dinner and carvery, all of which was excellent and very tasty. Thank you so much for your kindness and hospitality.

Really pleasant trip to the elms! Fabulous service from Lisa and Emma, very welcoming and helpful!

The manager Rosie is very helpful and generous and polite also Emilie is very friendly and good service top service here very impressed and will come back again in the near future.

The carvery was very dry and tasted like it had been sitting around all day! The drinks are VERY expensive - £10 for a pint of bitter and a small wine!

We were greeted with a warm welcome, place was very clean and welcoming. Excellent service

Lovely food as always! Such friendly and welcoming staff. We loved the Christmas decorations. Food was delicious as usual! We will definitely be coming back!

Emilie and Emma greeted me with smiles and it had a friendly atmosphere, quick service at the bar. However the food was only average but would come again.

We had a lovely lunch at the Elms today. A friendly and attentive server made it more special. Her name is Els, and she was helpful and obviously enjoys her job which is great to see. It helps the atmosphere and we were so relaxed and taken care of, thank you Els for an awesome time and we cannot wait to return

Another lovely meal out at the elms today. Very welcoming staff and a real pleasant atmosphere

Decent roast dinner with all the trimmings. Friendly bar staff and chefs. Nice one!

Lisa and Bella where lovely towards me

Bar staff were very friendly, Food was amazing and the atmosphere was great. Will definitely be coming back

Had a lovely meal here today, staff are always nice & food was lovely but what made our visit most enjoyable was Corey who served our carvery. What a lovely young man..so polite & served us with a smile & a little chat while we were getting our veg. Thanks Corey..ur a joy..Lesley & Gordon

Coffee machine broke down after I paid but was given completely tea instead . The carvery was good would recommend it.

Lovely food experience today. Thank you to the lovely Emilie for looking after us.

Thank you lisa for being so helpful wonderful Service x

Very tasty carvery. Friendly staff and welcoming atmosphere

Good food and value for money, will definitely be back

We had 4 carverys and one burger and every person that had the carvery had something they wernt happy about. Mostly it was hard to cut, veg was hard, it tasted like it had been sat for a while. I had the burger and it very was nice. Service was quick. Staff were lovely and very polite. They went above and behond when my son wanted an ice cream with 2 flakes he was very happy woth it. good value shame to see it so quiet.

The staff weren't very polite or friendly. No one wants to go to work. But alas we all have too unfortunately, so might aswell do it with a smile on your face 😊

Prompt service despite being extremely busy, good atmosphere, staff were very friendly and helpful - very happy with all aspects of our visit

1 large 1 regular carvery for me and the Mrs fantastic place fantastic food and the staff are amazing will visit again when back in lutterworth whatever they do keep doing it throughly enjoyed the food one full happy man

I'm really not sure you will want my feedback. I organised a meet up with 3 friends picking this place as everyone was travelling and it's proximity to the M1 was attractive. The young man on his own behind the bar was doing his best with a great attitude. Whilst ordering my food with him I was rudely interrupted by the General Manager. He just talked over the top of me with no pardon me, excuse me or anything. Rude. I did go and mention I found this unacceptable and totally against what I would class as acceptable customer service. He made no apology just said he needed to find out whose table the food belonged to. Not a good example to set for his staff. We will not return preferring to travel a little further to the many other options in the vicinity. The food was actually OK.

The staff is always welcoming, chatty, very pleasant. Especially Kelsey and the young gentleman with a rash behind the bar. Loved the choice of eclectic mugs.always a pleasure to visit.

Can't fault it, quick service, Kelsey the waitress was lovely. Thanks for a nice meal.

Food always nice when I've been, staff friendly, felt sorry for staff as Saturday evening and hardly any customers

Annabelle and Scott really made the experience a lot more fun and relaxing for a Friday night

Service is really slow and they served others who arrived after us. Food off menu is very basic and poor TBH. I forgot how 2 star it is TBH and won't return. Prices are on the high side now.

Fantastic night putting up with a very large group snd keeping everyone happy. Well done

Bang average. Came specifically for the carvery and there seemed to be a lot less selection than normal and my favourite item (dauphinois potatoes) not available. Yorkshire puddings hard and almost inedible without covering with gravy. Cauliflower cheese undercooked. Very rubbish selection of vegetables, not a lot of freshness. Only one person on bar to take orders even though a queue of 5 or 6 people. A very slow person too. Took my payment for all items I’d ordered then tried to say I hadn’t paid for one of the drinks (she’d forgotten what I’d ordered so had to look back at receipts but because she had such a mess of stuff around the till she was looking at the wrong receipt)

Ive been coming to the Elms for Sunday roast for years But never again Roast potatoes where hard and cold Stuffing was stodgy Yorkshire pudding had no flavour to it And the gravy was lumpy The Toilets were disgusting The elms will not get my custom to they change there food quality

Had to wait 1/2 hrs for food to arrive. When it did potion size for cost was appalling and the burger was burnt and dry. No veg/salad just burger and thin fries. Would never eat there again. Very poor

Excellent carvery at good prices. Nice ambience and good service. Good experience all round.

Acceptable atmosphere, Karis our server was exceptional being helpful at any given opportunity. Big thanks to the kitchen staff for a great meal, would definitely return, but £6.15 for a peroni??? Extortion.