The Elms in Harborough

Easter Sunday lunch , Carvery, I'm not a fussy eater but the potatoes were like leather and the stuffing like rubber. The meal was inedible. Good value still needs to achieve a basic level of quality. Sorry this did not.

Stopped here for a carvery on our way back to Bedford having been to Sheffield to see Torvill & Dean. Food was fabulous as always and the staff were excellent. Always a pleasure to come here as everyone is so welcoming and service is first class. Was served by Emma - a shout out also to Ewan and Rhys. Would recommend a visit - and they have Pedigree on tap. Sherry Trifle Cheesecake is also worth a try - very nice!

I ordered carvery for both myself and my husband, his was a meat carvery mine was a veggie, I ordered a spinach tart. Bar person said they would tell us when the tart was ready. After half an hour nobody had informed us and they appeared to be clearing the carvery. Asked if we had been forgotten and they apologised and said it would be a few minutes more. Told to make our way to the carvery and all the veg was completely dried up. Pointed this out and was told that only the mashed potatoes were ,but there was no mashed potato left hardly. There were sprouts, carrots all dried up and peas were like bullets. I asked for a refund. Got to the till and was left waiting didn’t know what for. Manager had to do the refund. Manager put as reason for refund that I had changed my mind!!!! I took offence at this. She said she didn’t know the details and would need to investigate! She said she was very sorry but didn’t sound sorry at all. We are starving now, this was supposed to be a treat for us and we are now searching for a Chinese takeaway. We are away from home and this meal was as I said supposed to be a treat. Disappointed doesn’t really cover it.

Mina was very helpful, so too was the chef of the day, sorry can’t remember your name Food was fresh and hot.. Mina was very efficient at her job friendly too

Fantastic night catching up with friends. Amazing food at a very good price. Great selection. Fantastic friendly service from Mina! Thank you! Will be back and will recommend

Next door to the Travelodge at Lutterworth so very convenient for an overnight stop. Decent pub food and good service by Mina and the team. They serve food ‘till 9pm.

Friendly staff. Chef said he was new however we wouldn't have known as he was really good and polite. Food was nice and great value. We had the corner of the restaurant for our table of 14 and so we had plenty of space. Thanks

Nice food, shame not a lot of choice of veg on carvery for the money . Macaroni cheese was expensive for amount received .

A yummy time was had by all during our family visit on a Saturday afternoon at the beginning of April... The staff are super friendly and so inviting, the food tasty and value for money, a fantastic experience from star to finish..

Good for a quick pint if in area but would not recommend the food The carvery looked very dry, and food orders were completely messed up with no apologies

Mina on the staff was lovely and the meal good too :)

Bit of a mixed bag at our last visit to The Elms. It was Mothering Sunday, so we knew it was going to be a busy one. We had no issues with waiting around. The wait was long, but the front of house staff were great the whole way through. They kept us informed and kept apologising. Really, there was no need, but it was appreciated. That's where the good parts end! The food was awful. The kids burger was burnt to a crisp, as was my older daughters Cowboy burger. My chicken was overcooked and simply not good. The bacon crumbled into a dust, it was that well cooked. Our Nacho starter came out burnt - How on earth you burn nachos, I have no idea. My daughters mozzarella bites were tiny and not nice at all. After waiting 2 hours for food, we expected it to at least be worth the wait. Unfortunately not. May I suggest you get chefs that are capable of running busy kitchens, especially for these known busy days. This is our second visit in recent times and the first was much better. Unfortunately, due to this poor experience, we will not be coming back. I have much better places to spend £130. It's a shame as the staff out front were fabulous.

Had high hopes for a lovely Mother’s Day meal at The Elms, but it was a huge disappointment. The service was slow, and staff seemed overwhelmed despite the event being pre-booked. Food took ages to arrive, and when it did, it was lukewarm and bland. Portions were smaller than expected, especially given the price. To make matters worse, we were barely checked on, and getting anyone’s attention was a challenge. It felt like they’d taken on more bookings than they could handle, which really affected the experience. Definitely not the special treat we were hoping for. Wouldn’t rush back.

Have been coming here for years and the standard of the carvery has really gone down hill . Poor veg choices available , poor servive from front of house staff. All appear very inexperienced and not friendly and welcoming

Smallest potion I have ever received at any carvery anywhere and I've been to dozens. My gammon was sliced so thinly I could literally see through it, I've had more meat from a slice of wafer thin ham. Despite our plates having less meat on them than you would expect to find in a cheap supermarket sandwich and one of our drinks being a shandy, two plates and two drinks came out at £40. The fact the place will charge you more for the same alleged meal depending on the day tells you everything about this business is a shameless cash grab. I've had disappointing dinners before, but i left here feeling like I'd been stolen from.

Very busy at the bar and had to wait ages to be served. Stopped taking orders for food at 8.30 pm. So I missed dinner 😔.

Been today for a light lunch. Place has a great modern, open and warm atmosphere. Food was quick and well presented- all went down a treat. Will be visiting again for a carvery

Very poor service. Food disgusting. Hardly no staff available

My experience has been absolutely shocking, waited over an hour and a half for our food to arrive and it was rubbish

If I could give 10 stars I would, given it is mother's day weekend and talking to the bar staff, 2 staff have had to call on sick due to personal problems. A lot of customers are complaining over waiting slightly too long (even after the bar staff telling us customers before ordering that there is a delay) they have all been very polite and apologetic about it... we have all had drinks and waited for the food and got a refund for the carvery in exchange for a meal instead. The food come out all together, hot and very nice. And will be back again.

staff were very friendly and apologetic about situation as they were understaffed, gave us great service, everything was out of their control and think people should lay off them :) will defiantly be back !

Service was really poor ,took too long to get served for a drink and heard it was 1,1/2 wait for food ,mayb just a bad day but not a good 1st impression, went with a big group so made our own atmosphere

I would not recommend The Elms to anyone. As a party of 2 we were sat for an hour and a half for just our starters. Originally we spent £45 on two drinks, two starters and two mains however after two hours our mains had not arrived. We were given a refund for our mains and told this was not the usual standard for the restaurant. It was very messy and whilst the staff were lovely and very understanding for the most part, it felt as if they didn’t know their own roles.

What a lovely visit today - we were served by Mina, a very pleasant young lady who looked after us very well. Hopefully we will see her again soon. Oh and the food was great too.

Worst carvery ever!! Beware lukewarm food badly cooked

Great food, great service, added bonus of a great quiz. Served by Rosie

We did the music quiz which was tons of fun, great food and great service by Rosie.

Lovely friendly staff, in what was a very busy period. Made to feel very welcome with our dog who sat well behaved next to our table. The gent serving on the carvery was cooing immensely well with a large volume of people and was ultra polite as was the lady who served and cleaned our table. Your staff are a true credit to you - thank you.

Brilliant service and the food was quality

Thank you to Ellis and the welcoming staff at The Elms; to get a fabulous carvery for my Monday Birthday was perfect, and made a lovely family evening celebration. Great food, great service, lovely atmosphere, many thanks!

We were so pleased we could get a booking for a table of 5 on the day as it was a last minute decision to go out to eat. We were promptly greeted and taken to our table. We ordered a burger and 4 carvery’s along with drinks. Reasonable value for money and the burger was great. Carvery choice of meat was fantastic and catered for all our choices. The choice of vegetables was good although some broccoli on offer would have benefited us. The location of the gravy and sauces should have been pointed out or sign posted as we struggled to find them and had to ask, no biggy just being honest. The roast potatoes were bang on! Service of the carvery was satisfactory, had to wait for a chef to come out to serve, probably only a couple of minutes but longer than I would have expected.

Food was very good, but the service was quite slow had to ask several times where our order was.

Friendly staff, good service, value and quality food. None of us were keen on the roast potatoes, which have an odd flavour (had noticed this when we came in December too, but thought that might have been a special Christmas flavour and so tried them again). Vegetarian spinach tart was very dry and difficult to cut/tough, but tasted nice. Excellent meat on carvery, lovely mash potato and other veg was delicious. Nice and hot food too. Good range of sauces to choose from, although no lamb for the mint sauce but I had some on my peas... Pleased to have vegetarian gravy too.

Nice family friendly pub, very spacious.

Lovely atmosphere, really felt welcome. Service was excellent and although, I didn't eat there, my friend did and the food looks lovely . Only recommendation to the Elms is to have a gluten free / dairy free on the tables menu as standard please 😀

Seemed to be lacking lots of things like lids on tea pots and no food available of the grill. Would not go again but seemed popular with elderly having a carvery.

Thank You Lisa for a warm welcoming. Food was delicious. With very little wait

This is my first time at The Elms, I’ve got to say what an amazing experience I received. All staff were on it, friendly and amazing bunch to take too.

Just had the carvery and it was delicious! All the meats were so tender and the gravy was outstanding too 😍 …Staff were also fabulous, perfect pub for relaxing drinks and lovely food. We’ll be back! X

Amazing carvery! All of the meats were so tender, tonnes of veg selection and the gravy was delicious too 😍 Great pub, lovely staff… we’ll definitely be back x

Great value for money Been coming here for years ❤️

It was really good service staff were friendly enough food was nice, only complaint is it took nearly half an hour (no exaggeration) to get three desserts to us, the drinks and carvery tickets were very quick but the dessert waiting time was ridiculous, not to mention how my sister went to the bar to see what was going on and it took a while for a single member of staff to talk to her, however we were informed the ticket printer had stopped? I don’t know not very happy about it

Delicious carvery, great service from Lisa & Bella as always. Will be back again soon!

Walked in tonight at 5pm to find not one, but all three meats had dry tiny pieces of meat left and not a sight of fresh meat could be seen. They were all the size of block of cheese, at home you would probably make a soup or some sandwiches out of them, not demand a paying customer eats it because of your margins. I asked the woman if she could bring some actual fresh food not the reminiscence of the once mighty carcass that sat wanting to put it's self in the bin and she said " No " The point is, and it's only rubbish staff at carveries that do this, don't ask me to come into your establishment and eat stale food, it would be like going into maccies and them saying " na you can eat that big Mac that's been under the heat lamp for an hour first"

Really lovely service today from Kelsey, will definitely be back again.

Some of the Cavery veg was cold as it was the last time we visited but once again the meat was nice. We said after the last time we went we wouldn't visit again but we went again hoping things had changed. But alas they hadn't. We might visit again but not for a cavery.

Beautiful food at affordable prices and the service has been brilliant will definitely be back again soon!!!

Surprisingly good carvery! Usually they’re really dry but this was really good

The staff were amazingly friendly and welcoming. The meat looked lovely....but I ordered a standard and a large and neither had more meat on than a kids meal! It wasn't like they were running short either, just very tight sizes. Veg was decent though

A first time visit for the 5 of us today and it certainly won't be our last visit The food was excellent with a special mention to Steve R on the carvery counter nothing was to much trouble for him first class service The pub itself was very relaxed and no pressure to eat and leave All the staff were polite and knowledgeable we will be back Thank you all for a fantastic meal

Thoroughly enjoyed our visit from the lovely greeting at reception right through walking around the lovely grounds, beautiful food, relaxing lounge area and a peaceful nights sleep

Friendly staff, good menu, good food

Cowboy burger was incredible! :)

The food was amazing and we came with my friends dog as this is a great dog friendly pub. Highly recommend the cowboy burger!

Totally useless place, after a long day with our grandchildren we called in for a meal only to be told that the grill wasn’t working and a proportion of what should have been was off the menu! THIS HAS HAPPENED TWICE BEFORE! We walked out never to go back.

Where can I begin, not only were thegirls quick with service, but they did it with a smile. The three ladies go by the names Lisa, Amelia and Kelsey, and honestly I cannot speak highly enough. However I cannot forget the Carvery Chef, Corey. He was not only friendly upon serving our family, but he was very charismatic. The 4 Elm Avengers tonight definately left us pleased with the service, and proud to visit the restaurant.

good carvery,reasonable cost,service good and clean place.Easy booking.

Arrived and booked in was shown to our table which was not suitable, asked for it to be changed and was easily accommodated. Food was good, 3 out of 4 had carvery, meat was all good with a good selection of vegetables, 4 person had beef chilli modified to no taco's or rice but with a portion of chips, this was also easily accommodated by very pleasant very efficient staff. Well done The Elms.

The food here'ere is always well presented, hot and delicious. Compliments to the chef! We chose exactly the same meals as we did on our last visit as we enjoyed them so much. We had Hunters chicken and beef burger. The staff are always cheerful and happy to serve you. It's always warm with relaxing music.

Lovely place. Shame about other things! Two mains ordered, one had missing salad and other came with chips when skin on fries ordered. Took a while to receive correct items. Sundae came in an undersized glass which meant contents piled very high with no saucer and a teaspoon. With each spooning items fell off on to table and had no serviette. Sundae spoon came with pot of tea which had no lid on it and was told they'd ran out of lids! Coffee machine not working. Each time we needed to raise these issues the queues were so long and with 2 staff on on a Saturday was not enough and one looked as tho she was being trained.

Party of 8 went to the elms for my birthday meal. 6 of us ordered a carvery. Absolutely horrid, dry meat, vegetables had been left out for ages and were soggy, no turkey left and food was lukewarm at best. Several hours after, I came down with food poisoning. I found out the following day another 2 in our party had also fallen ill overnight. So I’ve spent my entire birthday poorly in bed. No staff to flag down, let alone check on tables. No cutlery, we had to get up to find someone to ask for it, drinks missing from our orders and no one around to speak to. Safe to say we will not be returning, hands down the worst carvery we’ve ever had. The rest of the party agreed the food was dreadful.

Special requirements for our grandaughters' diet dealt with speedily,good food,great atmosphere and vey spacious dining areas.We are already discussing coming back at Christmas because it looks such great value.

Very good food, staff very polite (Kelsey). Would recommend a visit 👍

The table we were allocated was in a very bright area of the pub adjacent to the carvery serving area. This was OK until a family of children started running up & down and playing in the area in front of the entrance to the kitchen & carvery which I thought had health & safety issues with servers & diners carrying hot food. Although I understand you cannot be directly responsible for the children's behaviour, I would have expected a member of staff to approach their parents to ask them to control the kids. We decided to move to a quieter are of the pub where we enjoyed our meal although this took a long time to be served.

Popped in on our way home after a long day working 12/2/25. Noted a few tables where plates hadn't been cleaned away despite it being quiet. We sat and ate our carvery which was excellent and yet the tables around us and the others we had spotted on arrival were not taken away. The two young girls on shift kept going out the back giggling away. Felt they didn't care and gives a very poor impression of the pub. Clearly no manager on shift!

Great place food was lovely and the service by Els and Kelsey was brilliant

Peaceful atmosphere, nice clean restaurant. Had 2 carvery, which were OK but warm at best. Very good menu at very fair prices. Staff excellent, attentive and polite. Thank you. Will come again.

Brilliant family pub!! We came as a group of 7 for a carvery, fantastic service & great pub, would highly recommend! Great menu choices also if you dont fancy the carvery.

Food. Shocking cold. Meat. As thin as. Razor not like your. Normal. Standards Must of. Changed cook As that’s was far. From ur. Chef. Standards. Sorry. I’m Sorry but. I rather be. Honest. Then you. Can sort. It. Plus the. Heat can’t. Eat. When very. Hot. Needs work. On chef.

Lovely pub, welcoming staff & scott was brilliant. Will definitely be back

We always come here for carvery its a brilliant atmosphere. The staff are very friendly we personally would like to thank the team effort from kelsey.eleanor.Aiden and Isaac keep the good work on guys see you soon.

Our server Scott was great. He was welcoming, efficient and provided excellent service

Friendly efficient service and very comfortable

Another fabulous carvery today. Excellent choices! The pub was extremely busy but all the staff were cheerful by and attentive. Thank you so much! We will be back again very soon! Highly recommend!

Very disappointed with visit , went 25th January Saturday evening. 1 poor girl serving bar full people waiting to be served , 1 guy waited 25 mins for his drink . Carvery was not the best, not very warm , roast potatoes were solid sat and dried out . Stuffing was well not edible. Can't fault the server very nice friendly guy .

Great food good service and prompt, good staff

Large car park, lovely staff, very nice piping hot coffee

It's a carvery and it would seem from some comments that there is an expectation of 5 star service like a Kempinski or Hyatt. It's a carvery, folks. At carveries, the food sits out under heat lamps and so food that should be soft tends to be hard and food that should be crisp and hard tend to be soft. No idea why this is the case, but even Sir Isaac Newton knew this. It's a perfectly acceptable carvery. If carveries aren't your thing, then there seem to be several hundred further options on the menu. Pretty much every pub food staple is on offer here. The service is actually very good and the young staff were friendly, engaging and helpful. Of course, for a family place, you are going to have young people running around screaming and knocking things over. These are the mums and dads; the kids are no trouble, really. Friendly decent place. It's not going to be in the Michelin Guide this year, but it's cheap food at good prices: and that makes it a value place. I'll be back.

Great service from Eleanor & Kelsey and great food.

Cowboy burger was very nice, chips were great and piping hot.

We had set out to try the Shires Inn at Peatling Parva but by the time we found it, the car park was full, so we set off towards Lutterworth and as we were getting quite hungry decided to take a look in the Elms. The man on the door was very polite (the duty manager I think) and we sat at a table and were pleased we weren’t crammed in as we are still being careful in respect of Covid. I went up to the bar and was a little disappointed there were only two real ales available, neither of which were my go to brew. I reluctantly ordered a pint of Pedigree but to my surprise, the beer was in tip top condition and at a cooler temperature, just the way I like a pint. It was a shame I couldn’t have a second pint as I was driving. 😞 The barman was a lovely guy, (Helen thought he looked like he played in a ZZ Top tribute band!) and he helped establish that the Chicken and Bacon salad was Lactose free. Even before I ordered he had asked if there were any allergies/intolerances, which was very comforting. As for me, I couldn't make my mind up between fish and chips or the small mixed grill so asked the barman what he thought I should order. ‘Mixed grill, every time’ he said and so that is what I ordered. I guess we waited fifteen to twenty minutes before we got our order and during that time a waitress came up and made sure we had all the condiments we would like with our meals. This is something else I appreciated as on so many occasions in other venues, they ask after the meal has been put on the table and you either wait ten minutes before starting, whilst they find the mustard, or eat half the meal without it. I don’t know how big the large mixed grill is, but the medium was more than enough for me and I couldn’t really fault it. As for Helen’s salad, she thought it was lovely and was probably helped by the fact she felt confident the meal was Lactose free. I can’t tell you how much that means to her, or me, for that matter. I went to the gents before leaving and my only slightly negative thoughts of the visit was that there was a bit of a lack of attention in keeping the top edge of the tiles and the pipe work below free of dust and dirt at the urinals. Sorry, I’m being very critical here, but as my father always said, judge the cleanliness of the kitchen by the state of the toilets. So overall a great visit and we have decided to go back again tomorrow for lunch after our shop in the local Waitrose and hopefully a couple of pints for me this time as Helen will be driving!

As per normal the Sunday carvery was great, polite chef cutting the meats and restaurant staff very pleasant and helpful

Went for a meal, ordered a carvery. Great service by the chef, Scott. Explained how the carvery worked. All fresh vegetables and amazing, massive yorkshires. Great range of beers. Would recommend.

Good tasty food, great service from Scot! Thank you.

Me and my husband always make a.point of going here whenever we get the chance and the food never fails always cooked perfectly staff always polite and friendly so we decided to take our adult children who have some social needs that can sometimes be tricky but the pub is always nice and refreshing and tables are so spaced out you don't feel like your on top of each other while eating we had a wonderful new years eve and we will certainly be carrying on coming here on a regular basis many thanks. 😊 there where 5 of us for dinner and drinks and spent £120 which is a great price considering it was adult meals and alcohol.

Seriously has gone down hill , was a good place eat but not anymore

We went for breakfast with Santa. The staff were lovely and the food was spot on! The kids enjoyed the whole experience as did we!

We visited today (22.12.2024). We had booked a table online 1 week in advance for 11 - for a Xmas catchup with family. We were greeted with nobody.. waited to be seated with small kids.. to be told the table had been cancelled by the online farmhouse inns team - even after we confirmed our booking with the place on the phone a few days before. We eventually got a table after a member of management said "i had to move some tables around to accommodate you all".. our food came out incorrectly with a member if my family who is vegan did not receive the correct food content as the vegan chilli clearly advertised on the menu, to which they served with just initially cheese.. they then changed for another plate of nachos with sauces .. And then 3rd time round came out correctly. We were told we have a 2 hour time limit on the table as they were busy due to Xmas bookings.. we said we understood even thougg we had booked for the extra 30 mins which is all we needed.. we said we would leave but wanted to carry on having some more drinks .. to which the staff member said we HAVE to leave and give up our table and they were unsure if they could accommodate drinks for us somewhere else. We ended up staying on the table after being told 'we have had to move other people and tables around to accommodate you" the person serving our food was great.. the member of management was sorry to say very rude, not very accommodating and was clearly annoyed when the vegan food was / had to be changed. I always leave reviews for great service working in retail myself.. but I felt today was a terrible experience for us and understand the importance of service and customer experience.. we understood and understand it's a busy time of year but my gosh we were overwhelmed with the responses we got them questioned.. we remained patient and calm and understood it's a busy weekend.. we spent some decent money in there my came to £230 .. food when correct and served was very good on a plus. Sorry team Lutterworth FarmhouseInns.. but we told you we were coming and travelling from Northampton, Leicester and MK.. and our expected duration of stay, but you let us down massively. Unacceptable sorry. My booking reference; DMN - 16885494540

Love this place during their quiet periods to relax and eat without rushing within the atmosphere of it all.

Visited Lutterworth for a family cremation..... unfortunately I attended two! The carvery at The Elms looked like it had been cooked and cremated by Lucifer himself several hours earlier. The girl behind the bar needed to go on a customer care training course. Service gets two stars only for the rest of the staff. Unfortunate.

Amazing food and service. Same as the previous times we have been.

absolutely lovely night ,great service, lovely atmosphere and great staff. would come again! food was great and drinks.

Lovely staff 👍👍👍 nice environment

Staff pleasant public areas clean

Dry and tasteless carvery, shabby atmosphere and staff acting like they didn’t want to be there, management didn’t want to hear any of my comments. Will not be returning whilst under the same manager. Such a shame

This lovely little pub and excellent team deserves lots of praise......we had a lovely pre Christmas family dinner and carvery, all of which was excellent and very tasty. Thank you so much for your kindness and hospitality.

Really pleasant trip to the elms! Fabulous service from Lisa and Emma, very welcoming and helpful!

The manager Rosie is very helpful and generous and polite also Emilie is very friendly and good service top service here very impressed and will come back again in the near future.

The carvery was very dry and tasted like it had been sitting around all day! The drinks are VERY expensive - £10 for a pint of bitter and a small wine!

We were greeted with a warm welcome, place was very clean and welcoming. Excellent service