Based on 1.000 opinions finded in 2 websites
Based on 1.000 opinions finded in 2 websites
Opinions
Very weird experience. Booked a birthday meal, only to be turned away at the door because we “didn’t meet the dress code”. This states - “smart casual and no sports wear”. We would’ve understood if we were in full tracksuits or gymwear but we were dressed smart-casual with presence of small sports brand logos so be aware - if you are going to have a dress code this needs to be made completely transparent to include absolutely NO sports branding whatsoever as lots of men’s fashion is now centred around sports/leisurewear and is designed to look smart! Not sure what sort of clientele they’re aiming to attract with this dress code as the restaurant was near enough empty? We’ve had exceptionally good experiences in the past and never been questioned on attire but this was wholly disappointing and honestly we wouldn’t bother to return or continue to recommend to friends or family as it felt so unwelcoming. Such a shame for what was once such a great organic business, which has got a bit too big for its (non sport branded) boots.
Cruiser66341283591 . 2024-10-29
MORE AT TripAdvisor
Amazing restaurant for a really special Occasion for indulgence. The food is unbelievably good, the staff are amazing and the atmosphere is so cool. Highly recommend!
Simplyymee . 2024-10-26
MORE AT TripAdvisor
I am very disappointed on my first visit to your restaurant. I was asked for ID to begin with. I am 30yrs old 😂 and I was much older that the young boy who served me. Me and my partner ordered a burger each. It took 45 minutes for it to arrive and within a meter of our table it was then dropped over the floor. The waiter quickly threw it back onto the plate, and took it back to the kitchen whilst we watched. I then thought ‘great another 45mins wait’ this wasn’t the case. Within a minute the same burgers came out. We was then asked 4-5 times if the burgers were alright… this completely put us off the food and we knew they had just been thrown back together and put on the plate again. Very disappointing and embarrassing for Prime as a restaurant. We asked for the bill, and when I brought this issue up, I was told no no, the chefs would have given you fresh burgers from another table (not realising we asked to remove things and add different stuff. Maybe it was an absolute coincidence another table ordered the same edited burger as both of us… hmmm. We was then charged for food that we had ordered and not even received as well. There was no care from the waiter and we was charged full price for floor food, an absolute appalling service. I am actually considering of contacting EHO about this as it’s absolutely disgusting.
Reece B . 2024-10-19
MORE AT TripAdvisor
No non alcoholic drinks (until next Monday!!) we were told. Filthy toilets. Such a shame as its a pub we've used many times and have always liked it!
Sue Kemp . 2024-10-15
MORE AT Google
Busy bar Good spirit selection No real ale Great staff
dan crow . 2024-10-08
MORE AT Google
1st and last time we will visit, like some previous reviews say average at best, nothing to shout home about for the price and you have to cook it yourself which is the novelty factor but while it cooks off the rest of the food went cold. Portion size not the biggest and so lots of extras on top of a £35+ steak will be required. Service and atmosphere ok our table came with order mixed up different sauce on wrong plates, such a shame. On a positive I can recommend the ice cream / waffle house across the road for desert to fill up on for 1/2 the price.
paulbart9 . 2024-10-06
MORE AT TripAdvisor
My girlfriend took me here as a birthday dinner, she requested roses as decoration. Food was great but when the bill came we were aware that we had to pay for the roses which were £15. She was never told that the roses had a price. The waiters couldn’t offer any further assistance rather than making us pay the £15. Everything else apart from this was great.
Trek35665209618 . 2024-09-10
MORE AT TripAdvisor
Small but friendly and lively pub, not best ale selection
James 47298 . 2024-08-18
MORE AT Google
Its about steak. A tried and tested formula of hot rocks etc, good quality meat. Its quite dark. a good meal is to be had here Why four stars? For value it is at the top end of pricing for what you get. there is no air con, Maybe avoid the seats where the walkway / corridor turns
Saint J . 2024-08-13
MORE AT TripAdvisor
It's a small bar, good to sit and chat.
Philip White . 2024-08-08
MORE AT Google
Recently visited on a weekend away to Norwich! Food was great, we really enjoyed. We had a sharing steak and lobster with all the sides! Nice atmosphere and attentive waitress (was happy to make a basic cocktail that wasn’t on the menu!) Only negative - This place needs air con!! 30 degrees outside- and everyone cooking steaks on a hot rock…We skipped deserts as we couldn’t sit in the heat any longer!
Zlhayxx . 2024-08-04
MORE AT TripAdvisor
Got kicked out of Prime tonight because we didn’t reach the dress code. No wonder they have no one in the restaurant. The manager was very rude and wouldn’t even talk to us. The restaurant was empty. Had a lovely meal in the yard with friendly staff. Won’t go back to Prime, even though my daughter had forty friends for her thirtieth there last year.
Emma S . 2024-07-26
MORE AT TripAdvisor
Can't fault the place really. Service was friendly and location is great.
Lewis . 2024-07-13
MORE AT Google
Having written two 5 star reviews in the past I have to say I was very disappointed and surprised by our experience this time. When I called to book a lunch I was told that they had a dress code that if we failed we would not be allowed in I have never been told this before No sports clothes I think he said I didn’t understand as having visited multiple times with teenagers and always being treated impeccably I was confused as to why it was even mentioned on the phone but I waited and went in alone and was told that my outfit wasn’t acceptable after 3pm Black slack trousers and a soft white cashmere top The boys were determined as a birthday and as we were told that we could actually go in before 3pm in the outfits we had on and scraped in at 2.50pm We were a table of 4 and spent £200 and left a £20 cash tip We were one of only 3 tables in the restaurant and only one server who was lovely but the bearer of the bad news that we didn’t meet dress code for after 3pm I think the discomfort of being assessed on the phone was bad enough, then in person was worse but obviously an empty restaurant didn’t need our money or our attire, we won’t be back this time was my last time
Susie M . 2024-07-12
MORE AT TripAdvisor
Excellent food and service, a really great find on a last minute weekend away. The service was great with a complimentary birthday dessert
poshpaws77 . 2024-07-10
MORE AT TripAdvisor
The many shifting fortunes of this fine, central bar seem to have finally landed in a safe pair of hands. The beer is well kept, the atmosphere is lovely without being too wild. I'd say this is a great stop off for drinks before launching yourself to any one of the nearby clubs or a good place for a first date drink!
James . 2024-06-11
MORE AT Google
We came here on a relaxing Sunday afternoon, nice little bar on the corner. Great little area of Norwich to pop into and try a drink. I expect it must get busy here on Saturday nights but we were happy with the slower pace. Music was nice and set a nice relaxing atmosphere, not too loud. I really liked their furniture, their high tables looked great in the setting. Drinks were roughly £5.50 each, I had a Cruzcampo and my other half had a cherries and berries cider. Well worth a visit if you ever in Norwich. Next stop after this is brew dog,
Jack Coughlan . 2024-04-21
MORE AT Google
Lovely to sit and have a drink before dining out in Norwich
Linzi Luther-Veitch . 2024-04-14
MORE AT Google
Great pub! The new owners have really turned the place around
Capt B . 2024-04-09
MORE AT Google
Super staff, cold beer, and good vibes 👍👍
Dan . 2024-04-04
MORE AT Google
We had promised ourselves a visit to Prime (in its new location) since having a great meal at the Edit Cavell venue. It was well worth the wait. The staff were great, super friendly and engaging whilst not being over powering. We had two starters, chicken lollipops and fish and chips, both were great and would definitely recommend. The steaks were just what we had hoped for - we went with a sirloin and two ribeye, sides included thick cut chips, garlic mushrooms, onion rings and potato rosti - 10/10. After letting everything settle we then enjoyed two puddings and a compliment birthday dessert - we couldn't fault it. 100% recommended - already planning on heading back in the New Year - Thank you Prime for a great night - thoroughly enjoyed by us all!!!!
vectrad . 2023-11-26
MORE AT TripAdvisor
Best steak in Norfolk service impeccable as always Yummy sides Exciting cocktails Recommended wine by the waiter did not disappoint Curious about point of the big screen in one of the rooms sort of not in line with the atmosphere
KAGP72 . 2023-11-19
MORE AT TripAdvisor
Awful. Rude bar staff. Attempted to return a pint after one sip that was clearly faulty, with phenolic off flavours. Someone who claimed to be the owner responded with only abrupt and borderline abusive response. Shocked and very unhappy. Avoid this place
Richard Humphrey . 2023-11-18
MORE AT Google
Thank you Kat for booking. Went for my birthday-love this restaurant. The owner’s/staff all lovely. Service is excellent and food super. Love the decor-dark, atmospheric and unique to Norwich. Was given a complimentary birthday dessert which four already full diners tucked into. Waitress at college/uni but good service and lovely girl. Jennifer Salman
jen545 . 2023-11-14
MORE AT TripAdvisor
Firstly I must say the service was good. The bar man was lovely, very attentive and knew a lot about his wines. The setting is a bit odd for lunch, very dark all painted black/dark blue and it felt more night club than restaurant. We were taken through to the back which was also very dark… nicely done but no windows so felt much more of an evening than day time place. We had the set menu, the starter I gave 4/10. The bbq chicken Caesar salad was just ok. It was chicken, lettuce, powdered Parmesan and some soggy croutons. We ate it but it was very underwhelming. Then we had the miso salmon, it was very salty, very garlicky and the sweet potato mash had an unpleasant grainy texture. Good value at £20 but sadly not very nice :-/ Wouldn’t rush back.
anniepankles . 2023-11-10
MORE AT TripAdvisor
Absolutely disgusted at the fact i was turned away for wearing shorts when i had broken my leg + back with a cast on and was on crutches. They said that they don't allow 'sports wear' yet when i returned for a family birthday last week there was a table sitting next to us in full lycra and shorts with sports t shirts on!!! Could not believe how rude the staff were complete disgrace and the food was below average for the price! Do not bother unless you want an awful, over priced experience
Freddie S . 2023-10-25
MORE AT TripAdvisor
Beer was bad and mangers response was rude as we gave the first pint the benefit or the doubt so some tipped over beers (2nd pint) on the bar not any staff went to a different pub and manger came in and tipped over a beer and run away. Manger was either a idiot or stupid as we could have taken him a proper pint but we did not escalate. And if he has proof of tipping a beer over staff produce it!!! PS I was a witness to all not the person that made the first action or receive the childish response!
Martin May . 2023-10-12
MORE AT Google
Excellent steak! Just perfect! My husband and I visited Prime on a passing whim. It is strangely atmospheric, but bear with! We had amazing cocktails. Excellent starters.I had the plaice,totally amazing. My hubby had the chicken lollipops,delicious. We were then tempted by the Porterhouse steak for two. My goodness,totally wonderful! It is presented on a board with bone adjacent,we both had hot stones with accoutrements of chimichurri rub with peppercorn(for hubs) all the cheeses for moisture, garlic and parmesan rub with blue cheese sauce. It was carnivore heaven! A treat,but we are worth it! Go on, try it,you know you deserve it! staff adorable. Brilliant lunch,just that little bit special. Thanks Prime,you made our day! X
jaxdoyle . 2023-10-08
MORE AT TripAdvisor
Fantastic meal , and excellent customer service the staff offering lots of information on the food and drinks on the menu.
Eric G . 2023-10-03
MORE AT TripAdvisor
nice starters but main reason for choosing Prime was to enjoy a first class steak unfortunately that was not ach it was tougher than old boots you had problems cutting it even before you put it on hot rock very disappointing
Lg0091 . 2023-09-25
MORE AT TripAdvisor
We checked the Edith Cavell out in summer 😎. It was such a chilled atmosphere, refreshing drinks and the food was immense. I'd heard of Bao buns but never tried one before, so glad I did, quick service and the prices are very reasonable. Pleasant staff and I was very relaxed 👍
Sarah Bull . 2023-09-25
MORE AT Google
Having been many times to the old Edith Cavel site and new , and always had a great meal I was looking forward to Friday . Another great night and now the meat is pre seasoned Clothes were as they were when we arrived ♥️ saying never bothered me previously . The service was 11/10 really cannot praise the extra mile the team went with starters and mains 👍 Only minor critique is I think it’s time for new hot stones getting worn and wobbly 👍 rest is perfect
marty2uk . 2023-09-25
MORE AT TripAdvisor
Overpriced, rude staff, poor use of very limited space with tacky decor and uncomfortable bar stools (though none at the actual bar for some reason?). Bizarre atmosphere - it can’t seem to work out if it’s a comfy ale bar or a mini night club, blaring noisy 00’s pop music to a near-empty Friday night. Coffees and cocktails are made by a machine, and half the food can only be ordered on Deliveroo. Feels a bit like you asked an AI to make a venue! Edit: contrary to the owner’s comments I have never worked for Edith Cavell though I have been a customer several times - I was even photographed in the paper as their first customer when they reopened this summer. I do know someone who has worked here and was unfairly dismissed for calling in sick due to a long-term kidney condition. I chose not to mention that and keep my review specific to my experience of the venue which has been consistently poor.
Georgia Grace . 2023-09-25
MORE AT Google
Hope my experience was unusual, as do like steak and unfortunately there are so few decent eateries in Norwich. When into this place earlier in the week, no one to greet us, no one at the bar, in fact no one anywhere at all. Dim lighting, (very dim), with weird blue tones, and the restaurant apparently round the back somewhere. Made it feel like I'd entered Platinum Lace! Will try again another day to eat there, but experience so far has been really off-putting.
HeadAcheOnASunday . 2023-09-23
MORE AT TripAdvisor
Good service, friendly staff, but not very nice sharing toilets with men 😒
Caroline Mayhew . 2023-09-23
MORE AT Google
Fabulous darling. Very friendly and welcoming. The place to be in Norwich. Great location, and excellent service xx
Ruth Fowler . 2023-09-15
MORE AT Google
This place has zero customer service skills. We booked for a Saturday and on the way our car caught on fire. We called to change the booking to a different day and they refused and kept our deposit. Disgusting service. Will never use.
lukejburgess . 2023-09-15
MORE AT TripAdvisor
This was our first time at the new venue for Prime and must say they have done a fantastic job with the decor. Upon arrival you are met with an art deco theme, resembling a swanky up market London restaurant. There is a real sense of grandeur at this new location. To the food and service. For me the novelty of cooking your steak at your table has now worn off. It's a really good gimmick, however when going out for a meal the last thing I want to do is cook my meal.. If the steaks are to be cooked at the table going forward I'd suggest better ventilation above the tables. I'm think given this the cost for the evening out is on the heavy/expensive side. I think if the meal was prepared in the kitchen without input from the customers you could justify the cost to the meal. The table service was excellent and staff were friendly and knowledgeable. Would I return again.. I'm not sure! I think there are better restaurants out there, maybe not steakhouses I would add. The meal itself doesn't meat the fancy feel of the venue and if you are after finery I would go elsewhere. To become better it might be time to give up the gimmick of cooking the steak yourself to elevate this place to the next level.
ThomasS3565 . 2023-08-27
MORE AT TripAdvisor
Really friendly staff. A chilled place for a midweek pint or two
Nick Titley . 2023-08-09
MORE AT Google
Unfortunately, my mum and 73 year old nanny were nearly physically attacked today by the so-called landlord who looked like he was nearly past his expiry date. He got in their face, in the women’s toilets, for wanting to use the toilet. My mum had an empty can which he snatched out of her hand. Correct me if I’m wrong but I wasn’t aware this was illegal, and definitely doesn’t elicit physical and verbal abuse. If you enjoy being verbally and physically abused, feel free to enjoy your time at Edith Cavell. * in response to your sarcastic reply: Call me old fashioned, but squaring up to and shouting in someone's face isn't a very pleasant experience and certainly isn't an acceptable response in any circumstance. This, alongside verbal abuse (insulting my mum on what she was wearing - a maxi dress and trainers), and snatching something out of someone's hand is in fact assault. You were extremely threatening and rude and your condescending response shows your attitude. My mum had an empty can and was not using your toilet, but was instead assisting her mother - who paid you £5 for using the toilet, despite your arrogant and threatening demeanour. You soon took that £5!
Charlie . 2023-07-31
MORE AT Google
The newly renovated Edith Cavell was worth the wait. I have been here twice, had a Diet Cola twice. Both times it wasn't too busy, the first time was in the evening of the opening day.
James Tidd . 2023-07-26
MORE AT Google
We loved Prime when it was above Edith Cavell but didn't enjoy leaving smelling like roast beef. Well Prime has totally got that sorted now. Having discovered that not melting butter or the condiments on the rocks means no smoke, you can go and have an amazing meal without smelling like a bbq! It has a totally different feel too, the lighting is intimate, took a while for my eyes to adjust but then I felt it was just me and hubby in the restaurant and we forgot everyone around us, it felt very special. A big mention for Stefan who was excellent and one of the most professional and knowledgeable hosts we've experienced. Thank you! I feel Prime has really upped its game. It's not cheap but it was totally worth every penny. This was also to celebrate our wedding anniversary so we were willing to push the boat out. The food and cocktails were absolutely delicious. In summary - one of the best meals we'd had in a long time!
493LisaW . 2023-07-26
MORE AT TripAdvisor
Visited as a couple for Primes set lunch menu. Really impressed. We paid the supplement for fillet steak and the entire meal was lovely. Really liked the new location. Hot stones a great touch, such a nice idea to be able to cook your steak as you like it. Staff really friendly and we thought the 3 course meal we had was amazing value for money. Will definitely be returning!
MattBerry1979 . 2023-07-22
MORE AT TripAdvisor
This was our second recent visit and we again opted for the ‘Set Lunch Menu’ as we feel that this is good value for money. Starters are tasty and just the right quantity. We like the option of self cooking your steak so opted for this and between us had the two steak choices and burger. The steaks were very tender and flavoursome especially as the were ‘done’ exactly how we wanted, the medium rare burger also getting the seal of approval. There was just about enough room for desert and our four different choices were all pleasant and enjoyable. There is a good drinks menu but with the wines, though enjoyable, marked up to at prices somewhat higher than they should be.
DaveC774 . 2023-07-21
MORE AT TripAdvisor
Nice to see Edith Cavell back open, friendly and welcoming service for the two people behind the bar, excellent choice and variety on tap. Been done up but still got that Edith Cavell DNA from old. Will be back again
James T . 2023-07-15
MORE AT Google
We were sat in the back room for an evening meal. It was very warm inside and there was a free standing fan unit in the corner. I’m sure the steak on the hot stones didn’t help but the room ventilation wasn’t very good. The...
Jenny J . 2023-07-15
MORE AT TripAdvisor
Incredible food! 10/10 We had the prime burger with eat and mess for afters. Great staff and overall really delicious! Definitely would recommend!
Chloeemgreen26 . 2023-07-06
MORE AT TripAdvisor
Really lovely restaurant. Fab service and all the waitresses were so lovely. The steak was lovely but a shame you have to pay extra for chips, considering the steak is quite pricey. The staff went above and beyond for us and when they heard that...
I8165HGlauran . 2023-06-28
MORE AT TripAdvisor
Such a shame, prime use to be amazing when above Edith cavell. This was a proper treat to look forward too. Now there’ve moved it’s lost it’s charm, very expensive . Steaks for £37 don’t come With chips these are a additional £4.50 I believe...
adambutlerNorwich . 2023-06-12
MORE AT TripAdvisor
I read all of the negative reviews before we went last night, and I disagree with every single one of them. The restaurant has a lovely interior and the music was not too loud, but loud enough to actually hear it. The staff were very...
paul d . 2023-06-07
MORE AT TripAdvisor
We use to use the old prime above the Edith Cavill , but there’s no comparison, I didn’t want posh & very expensive but that’s what the new prime St Giles is , we loved the old prime, it was friendly quality’ & personal, the...
Juli B . 2023-06-05
MORE AT TripAdvisor
Took our daughter here for a 25th birthday treat.Firstly, the waiting staff were polite and friendly, however the food was atrocious. Barely cooked chicken drumstick starter should have been a red flag. My wife’s steak was undercooked ( she normally has it rare but a...
Mark H . 2023-05-29
MORE AT TripAdvisor
We've been several times to Prime at the new location in St Giles' St. A really good experience. There are some interesting cocktails. Oysters are available as a starter, unusual but great for me, and steak tartare, scallops, baked camembert. In addition to the expected...
PhilipPage . 2023-05-07
MORE AT TripAdvisor
Birthday celebration for my husband, requested a ‘booth’ to make the occasion more special and we were delighted they obliged. Been before and had the Chateaubriand for 2. Just amazing food. They even decorated the desert plates for him- lovely touch. Evening slightly tainted by...
jo1963 . 2023-05-01
MORE AT TripAdvisor
This spot is great for having a lovely steak with your family and friends. When i went, I had a lovely fillet steak, it was warm, lovely and just the right tendency. Would come again
charlie231273 . 2023-04-17
MORE AT TripAdvisor
We have been loyal customers of Prime for years. We have dined in their restaurant above the Edith Cavel on countless occasions and have had several vouchers from family over the years. Tonight we went to dine for my partners birthday and had gift voucher...
Abbie B . 2023-04-15
MORE AT TripAdvisor
Food was sensational. Leticia was great too, great knowledge of the food and really felt she wanted us to have a good experience
Russ G . 2023-04-07
MORE AT TripAdvisor
A truly wonderful experience. Amazing service, fantastic food, wonderful atmosphere. Would highly recommend, and cannot wait to go again.
383warrenb . 2023-04-06
MORE AT TripAdvisor
Beware the cancellation policy….. I booked lunch at the last minute at 21:25pm on Tuesday for the next day (Wednesday) . There were tables available for every time slot, we chose 13:15. Unfortunately we had to cancel due to family issues and did so at...
Ragman2016 . 2023-04-02
MORE AT TripAdvisor
This restaurant is absolutely lovely. The food and service is amazing. Plenty of helpful staff ensuring everything was running smoothly. I thought the prices were pretty reasonable given the quality of the food. This is certainly my top pick for an occasion meal in Norwich....
ambarpete . 2023-03-19
MORE AT TripAdvisor
What a great place, the interior design was really interesting with many quirky touches. Great service and advice on steak choices. Extra little touches for my daughter's birthday were welcome. Couldn't really fault the overall experience, it's not a cheap place to eat but in...
Michael3140 . 2023-03-12
MORE AT TripAdvisor
Dined here with a group of 3 friends. They had all visited before but it was my first time and wow, what an experience!! Great service from the moment we stepped through the door, drinks and food orders were taken promptly and the food arrived...
Willapp . 2023-03-11
MORE AT TripAdvisor
A very sofisticated restaurant, with delicious food, great atmosphere and very kind personel. Highly recommended!!!
chrisoulas2022 . 2023-03-10
MORE AT TripAdvisor
Perfect in every way. We went lunchtime Sunday and it was quiet. We were welcomed to a table with ample space for our two babies and high chairs already laid out for us. Given time to choose drinks, and warned one menu item was on...
James G . 2023-03-05
MORE AT TripAdvisor
Nice small pub in Tombland Norwich
Jeff Macklin . 2023-02-24
MORE AT Google
Delicious Tapas to accompany our drinks. Nice pub and quick service.
Tom Roper . 2023-02-16
MORE AT Google
Hot rocks steak is fairly common now but prime does it well. Chateaubriand for example is about £73 and a middling bottle of plonk maybe 37. You need to buy sides additionally and the sides are not really big enough to share, even a little...
962saintj . 2023-02-09
MORE AT TripAdvisor
Just brilliant - haven’t been to Prime since they moved to the new premises, we weren’t disappointed! The only thing that’s changed is less smoke!
Janis632014 . 2023-01-27
MORE AT TripAdvisor
me and husband dined at your lovely restaurant for the first time for my birthday treat, and from the time we entered the door from reception to the service and the food which was explained by the lovely Stefan as I was gluten free but...
Pat D . 2023-01-25
MORE AT TripAdvisor
We had a lovely family birthday at Prime, cooking your steak on a heated stone was a great success and the little one who doesn’t normally eat a burger eat it all! The staff were really friendly going out of their way to make the...
sysolly . 2022-12-29
MORE AT TripAdvisor
This is the first time we have ever eaten at Prime (and will be the only time) so were totally going into this restaturant "blind". Entering the restaurant we were warmly greeted within good time and were placed next to the main throughfare of the...
cbowman2 . 2022-12-29
MORE AT TripAdvisor
Amazing meal for my partners 30th birthday. From booking right through to leaving the restaurant the staff were highly attentive and friendly. The food was beautifully presented and absolutely delicious. We had the lunch set menu which was fantastic and made ordering for a large...
Acwhite1996 . 2022-12-24
MORE AT TripAdvisor
Small portions so definitely order sides! Was very tasty though!
Stacey Dorling . 2022-12-24
MORE AT Google
The food was delicious, loved the steak, delicious dessert and great cocktails. The restaurant itself was busy, making it a bit loud but perhaps the lost disappointing thing was hiw cold it was which made it a little uncomfortable.
FCC186342 . 2022-12-12
MORE AT TripAdvisor
We visited Molten, a cosy fondue restaurant above the Edith Cavell pub on a Friday eve when the pub was very busy, but upstairs in the restaurant it's a more quiet and relaxed atmosphere. The fondue menu is a 2 or 3 course set menu and between 4 of us we opted for 4 starter cheese fondues, 2 mains and 1 dessert... We all agreed the cheese fondue, which comes served with very good bread, was delicious... Gooey, exceedingly cheesey, well flavoured and extra bread given when requested to mop every last drop.. The main fondue is served as a cook yourself option, and we had one meat, and one vegetarian option...both served with a selection of dips and some side vegetables. The meat eaters were happy, not overwhelmed... but the vegetarian option consisted of some cubed tofu and gnocchi..both flavourless and just didn't work in a pot of boiling oil with the gnocchi completely falling apart in the oil, which we had been warned about when it was served 🤷♀️. We left most of it and have to say without doubt, in over 50 years of being vegetarian this was undoubtedly one of the worst dishes ever to have been served.. The final chocolate fondue however, was again fab and we all agreed that had we stuck to the starter and dessert options it would have been a great meal. Despite the main course we all had a fun evening, it's a different dining experience which is relaxed and unhurried... cocktails, drinks and service were all good and would recommend giving it a go for just the cheese and chocolate options..
Jon and Linda . 2022-12-10
MORE AT Google
I spoke to the restaurant ahead of the evening and stated that it was for a very special occasion and actually we had our first date at prime 5 years ago and was returning to celebrate that. Nothing was done. If you are unable to...
harrisony873 . 2022-12-04
MORE AT TripAdvisor
We visited the restaurant this weekend, it was our first trip to the newly renovated restaurant and we were left very disappointed. We both ordered steak and also had a few sides including the chips. We were both aware the steak would arrive with a...
Dan W . 2022-12-04
MORE AT TripAdvisor
Food was really tasty, however it’s such a shame that the ventilation is so poor that the whole place feels greasy and you end up coming out stinking of steak and oil. My chair kept sliding because of the grease on the floor, it was...
Norwichjase . 2022-12-03
MORE AT TripAdvisor
Booked this restaurant for a lunch time meal on a Saturday. On driving ti the restaurant my car broke down and had smoke coming from the bonnet. I called the restaurant to let them know and they charged me £20 for missing the booking. No...
lukejburgess . 2022-11-12
MORE AT TripAdvisor
Excellent staff and lovely food! We visited Prime for a large birthday meal with family and everyone loved there food! Family members said it was the best steak they had ever had… The lady managing our table was very attentive and friendly… she also brought...
Companion42640799934 . 2022-11-07
MORE AT TripAdvisor
Lovely spot for a cocktail and a snack
Kay M . 2022-11-06
MORE AT Google
First time in their new location ( St Giles ) , beautiful and stunning decor , the food was absolutely amazing , presentation was perfect , we were there to celebrate my 60th birthday , the personal touch to my desert was very much appreciated....
Sightsee34541788160 . 2022-10-28
MORE AT TripAdvisor
First time here. We booked in advance a table of 4, unfortunately when we tried adding 2 more people to our table closer to the time we couldn’t, it was fully booked. It is worth booking in advance. We dressed smart after reviewing the menu...
PatrickThanditravels . 2022-10-23
MORE AT TripAdvisor
Don’t bother eating at this stuck up restaurant! Booked a table for a birthday meal only to be told when we arrived that my partner clothes weren’t suitable! Since when has Hugo boss , all in black not been acceptable? Doesn’t state anything about dress...
750marac . 2022-10-17
MORE AT TripAdvisor
Open late so at weekends so good place to go if you want to keep drinking.
Andrea Clark . 2022-10-02
MORE AT Google
Great location near the Cathedral but not too busy. Good open sandwiches and cider. Friendly, obliging staff. Only drawback for mobility challenged is that toilets are upstairs.
Stephanie Gear . 2022-09-29
MORE AT Google
Amazing food! One of the best meals I’ve had out for a long time. The staff were very friendly and you could tell they enjoyed their job. The atmosphere & decor was something a bit different too! We’ll definitely be visiting again 😊
Q9585UPlaurah . 2022-09-23
MORE AT TripAdvisor
Nice pub in a nice place. For the grown ups I think.
Grant Lightbody . 2022-09-14
MORE AT Google
I liked this place. We had cocktails. 2 for £12. Quite chilled and not too busy. It's on a really nice corner near the Cathedral. A good people watching spot. Go!
Grant Lightbody . 2022-09-10
MORE AT Google
We booked last minute for a spontaneous date night dinner and were not disappointed. Delicious menu, fabulous drinks, attentive and knowledgeable staff, sumptuous surroundings. Worth every penny and some.
Susannah K . 2022-09-06
MORE AT TripAdvisor
What a night, birthday treat with a voucher, from the greeting to the exit the service was exceptional, 1st visit but hopefully not the last, shown to our table. We both ordered fillet steak with a sauce, mine peppercorn my wife blue cheese, with hand...
jeff n . 2022-09-03
MORE AT TripAdvisor
They don't answer the phone or emails. All bookings appears to be done via an online booking agent. Automatically takes £10 per head even if you cancel in plenty of time. We cancelled 8 hours before booked time. Charged us £20 for a table of...
X3EYjohny . 2022-09-02
MORE AT TripAdvisor
Well, from start to finish it was brilliant and I’m the steak king!! Every aspect of this meal was tip top from the minute we walked in the door til we left, All steaks and sides and starters were sublime. Never have I had a...
Jumby15 . 2022-08-19
MORE AT TripAdvisor
Fabulous meal for my boyfriends birthday, staff were very polite and attentive. The setting is really beautiful and food was amazing. We both had a steak burger and then for dessert a chocolate fondant and a white chocolate pebble which were both amazing. They even...
937caitlynw . 2022-08-17
MORE AT TripAdvisor
What a place , worth the drive from Manchester … Lovely Resturant in the heart of the city No starters but four steaks ( between four) , side dishes were sweet potatoes , Mac n cheese and garlic mushrooms Pre and post drinks in the...
CheshireSyd . 2022-08-13
MORE AT TripAdvisor
The food is absolutely incredible, the staff are amazing, and the restaurant itself is beautifully decorated. Stefan was our server and was fantastic! Cannot beat this place!
N2874GUH . 2022-08-03
MORE AT TripAdvisor
Amazing staff that go above and beyond. The food was out of this world, best steak in Norwich no questions.
183brettm . 2022-08-02
MORE AT TripAdvisor
Had fish of the day and it was superb. The desserts were as good, if not better, the mille feuille was to die for, I have to say it was the best dessert I have ever had and I have had many!!! The staff were...
Sue_and_Duncan . 2022-07-31
MORE AT TripAdvisor
Amazing Sunday lunch and try the last few times we’ve been the steaks have been top class too. Always felt they were restricted on covers at the old location despite the pub side being a big plus. The new location lacks the pub side but...
BennyWeaver . 2022-07-24
MORE AT TripAdvisor
Was a huge fan of the old restaurant above the Edith Cavell but even more impressed with the new location. Great interior decor and excellent service. Food delicious as always, will be returning again very soon.
garycO5718QR . 2022-07-18
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
726 Opinions
Laid back ambience, great food with very attentive staff. Rooms, basic and spotlessly clean.
991 Opinions
Staff all very welcoming and helpful and accommodating with our booking for a family gathering of 14 highly recommended.
1668 Opinions
The focus of the restaurant has changed to its tasting menus with the al la carte menu appearing as an afterthought on the final page of the menu folder. My preference is for slightly larger portions of fewer dishes - hence choosing a la carte. The ham hock with pea mousse and mushrooms was delicious but the chicken with broad beans and pancetta was disappointing. Others in our party had salmon with charred leek which they enjoyed. The wine list is interesting and the 2018 Chianti Classico Reserva 'Vigna Del Sorbo' was excellent. The staff were attentive and pleasant with only one long wait - for the main course - and the waiting was eased by the varied and tasty amuse-bouches.
2785 Opinions
Second time for breakfast and I feel it better value than lunch. Large portions, nice selections and kept us full all day. Lovely ambience and attentive staff. The only let down was the disappointing coffee, they need to up their game, especially for the cost. It is tiny and not very good. I am sure last time there was top ups.