The Dining Rooms at Cinema City in Norwich

The staff is very dismissive and rude As soon as they see you “out of the picture “ looking different they treat you like stupid Asked about the screen they sent me to one then two then three Eventually,,, How lucky they are just 3 screens They they said shall I show you to you ? Like I couldn’t find it No darling just tell me the correct one where to go What a shame they still treat people differently by the way they look !

After years of being a fan I am slowly going off this cinema. The cinema temperature is not consistent and is mostly too cold. The food has taken a dive for the worse. We all know it's more expensive than other cinemas, which used to be worth the extra. Others feel the same because there have been low numbers in the past months.

Small cinema with cozy atmosphere

I just love this cinema, which also has a cafe/restaurant and bar. Forget Vue and Odeon, come to a much more cosy and friendly place. Membership is worth while if you like to go to the cinema regularly.

A lot nicer viewing experience than big multiplex. Nice bar. Food looks good as well

My favourite cinema in Norwich. Ive been a member for many years.

Great cinema, interesting film choices, nice bar.

Pretty good cinema, it's classy and nice. do feel the screens are a little small for the price of your ticket but it's a nice place.

Lovely coffee. Lovely small cinema. Very friendly. Heart of Norwich

A nice cinema that is fully accessible and with a great selection of food and drink for before and/or after. Very comfortable and a clean, well-kept environment. Still great on repeated trips 🙂

Excellent food and atmosphere before the film, then a lovely experience watching the film, a little more expensive than some cinemas but a very good experience overall. Would recommend

Excellent cinema with character Far better than odeon and Vue Nice Bar and friendly staff

The best cinema hall in Norwich. Check out the RBO specials and the KIa previews.

A great local cinema in the centre of Norwich.

We visted today for autistic sons first cinema experience watching the polar express with other sen children and parents and it was lovely will be doing again next year

lovely place good staff lovely atmosphere love this cinema

Can't rate Cinema City highly enough. Great customer service, food and atmosphere

Went to a toddler friendly screening today and it was brilliant. Beautiful building, staff very approachable and the cleanest cinema I have ever been in. My children had such a lovely time, will be coming again.

Cinema City was fine. Conclave would have been a good film if it were half an hour shorter!

Went for a party and got to say atmosphere was really good. The staff went above and beyond to make the party a success your staff are a credit to you thanks again

such a lovely and cosy place to go to for a film!! the bar has a great vibe too - highly recommend the film quiz each month!

Comfy seats, excellent film (Conclave). Had a coffee beforehand and everything was lovely.

A unique cinema in historic building with cafe and restaurant. Comfortable cinemas.

Great place to watch a movie Fantastic building with a bar and a cafe

Nice building, comfy seats, bit on the expensive side but it's a different experience to a normal chain

Great visit to see Paddington in Peru. Wonderful fun!

Excellent. A nice cosy cinema with very comfortable seats. Will certainly be returning and have done today.

Lovely comfortable seats. Small cinema so good screen view from any seat

Always a fan of authentic, original and warming cinemas and cinema city is one of my favorite!

Lovely cosy cinema. We come here all the time.

I have been here before, a couple of times to see movies, but mainly to have a drink or a meal, usually sitting in the small wooden panelled room. This time, it being my birthday, myself and two lady friends decided that we would have a drink. I had an Aspall cider, and the ladies had a Rosé wine each. I like it here, even if some of the items are rather expensive, but you do get what you pay for.

Love this place. Top Drawer cinematic experiance.

What a wonderful cinema in our fantastic city. Love, we can see films and documentaries other cinemas wouldn't consider showing. Great coffee and team.

have been here often, you do need to check ahead as sometimes for odd reasons they're not serving food at the usual times which can be disappointing. But when they are it's good food, and the venue is lovely (so long sa they close the doors so it warms up!). Staff are friendly, food is freshly cooked and good portions for fair prices. We like it. Sunday brunch we perfect after a morning movie. We've also been for evening pizza, or lunch. Friendly, and tables spaced enough for friends to have a good catch up chat.

Adult cinema. More expensive than the chains, but nice to support.

I have been here before and it's really nice, but if you get served by a middle-aged woman with brown hair at the ticket desk, I'd suggest double checking your screen number with another member of staff :( We came to see the premiere of a short film tonight- she confidently told us the screen number, but unfortunately she had sent us into the wrong screen. By the time the film title came up and we realised, and we went back to ask her for the correct screen number, we were only able to catch the last minute of the short film and missed the scene that my partner had a role in. When we asked if the film would be shown again since we had missed the film due to this staff member's mistake, she rudely brushed us off and didn't have the decency to apologise. This made us very sad as my partner missed his chance to see his scene :( Nice cinema but unfortunate experience with this staff member :'(

Lovely place to go grab a coffee in the day or a wine in the evening. Also shows some great movies!

wonderful building, great for niche films. however, bought tickets to see a National Theatre Live production of Prima Facie only to be seated facing a wall with the screen starting about 15 foot to my left. impossible to view properly. they did give me a full refund but the seats are useless. only reason to put them there is cheat people out of their money.

Lovely old building, drinks were great.

Cinema City in Norwich is a real gem among cinemas. The building is beautiful and full of history and the atmosphere is unique. The intimate cinema has only 3 screens. The seats are comfortable and the cinema halls are clean and well-kept.

Pretty cosy and unique cinema, can get lost easily 🤣, but adds to the quirky place. Good experience...bottle of water £2.50 though little extortionate but hey that the only bad thing I can mention.

Part of the Heritage Open Days. Archive films shown. Very nice 3 screen cinema. Comfortable seats with good leg room. Clean well equipped toilets. Nibbles etc available at reception/ticket office. Very good bar/cafe/restaurant, inside seating or outside in small courtyard area. Good menu and range of drinks and nibbles. All set in historic, well restored building.

Not busy, english and bulgarian options, really friendly staff!!!

Very nice cinema, support local cinemas!

Rubbish website cannot even book tickets!

My favourite cinema. Such a range of films and not just the mainstream or new films. Love the outdoor cinema as well. Staff are always lovely.

Great atmosphere in a lovely period building. The restaurant and bar are great spots to hang out before or after your film, and being able to take a glass of wine into the screen is always a bonus! Screens 2 and 3 are a little on the small side, but screen 1 gives the full cosy red chair Cinema City experience.

First time visiting and although can't fault the cinema side, for a Newbie like me felt there wasn't much help with regard to taking drinks into cinema, where to buy popcorn from, as weren't aware until someone came in to the cinema with some. Also no usher to check my e ticket, wondered how many people get away with not paying. Otherwise a nice cinema experience. Volume was toonloud but definitely less than Odeon, so better for Autistic daughter

Great place to see a film, comfortable seats, clean and if so inclined you can take a glass of wine or beer etc in with you from the bar.

Lovely cinema that is totally different (and nicer) than the big chain cinemas. Nice bar and restaurant as part of the building and the cinemas themselves are relatively small but the picture and sound is great. IMHO, a much nicer overall experience than the bigger cinemas.

Nice little movie house that doesn't just do the run of the mill movies, it does the outside the box movies

Small cinema but shows decent movies. Nice area for drinks. Good atmosphere.

Lovely place with the bar and the cafe inside, but narrow corridors also :)

Nice cinema , comfy seats , and friendly staff, can recommend.

I rather enjoyed this place. Ok so we didn't see a main stream film, but the wife wanted to go, so go we must!. Its a little old but the building is really interesting. The seats and screen was good. No complaints at all.

Comfortable seats.A little expensive but surroundings lovely and a good bar.

I had very nice lunch of eggs Florentine, followed by watching an enjoyable film,Two tickets to Greece

Saw a free gig there! Great fun and lovely atmosphere!

Clean, modern, shows good films.

Lovely place. Service in the coffee shop was a little slow but it was worth the wait

We have visited Cinema City many times over the years both to see films and eat in the restraunt. We came in yesterday with my family for brunch and were very disappointed with the quality of the food. We all had the American Pancake stack which sounded delicious on the menu. When it arrived, it was not as described (missing nuts and seeds) and was frankly cold. When questioned, we were told it was an old menu which they no longer provide. Very disappointing!

Just love this cinema, such a lovely homely atmosphere and fantastic staff always so helpful. Food really delicious and always lovely and hot too!🔥 Beautiful historical building with a nice bar and even a DJ Playing reggae tracks (Ricky) on most Friday evenings at present. Justin the manager is brilliant always happy to assist and have a chat. Thank-you 😀

recently became a member. Best place to watch movies in Norwich.

We love Cinema City. Best cinema in Norwich. Interesting and varied film selection. Cosy atmosphere and friendly staff. Historic building in lively part of Norwich.

A wonderful cinema. Comfortable, great atmosphere, and wonderfully selected films. So nice to be able to grab a drink in an actual glass and enjoy the film too

Took grandson to cinema, easy parking, fabulous value and not crowded .. Will take him again

not cheap, but a comfortable place to see mainly mainstream movies

My daughter and myself had lunch at the venue on Easter monday which was very nice. We came to see Madame Buttery sceened from R O H and we were absolutley blown away by the wonderful performance. Cannot praise the experience enough.

Friendly staff , good food and drinks , interesting building

Had the most incredible food here, Pizza and burgers were both the nicest we’d had in ages. Really lovely staff too! We will definitely go again!

An intimate 'boutique' cinema in Norwich, more a cinema club feel. Three screens, small and intimate with a cosy feel. Has a cafe/bar. Very civilised.

Had a great evening here. The staff were very friendly and helpful. The restaurant had good choice of food and drinks, the food was very tasty, well cooked and reasonably priced. They have made an excellent job of making this very old building accessible without losing its charm and character. Great that it's not just a film venue, we went to a comedy evening which very enjoyable.

Located in the center of Norwich in old fashion for lovers of the classics

A quaint place to enjoy a quiet drink or a bite to eat

This is such a lovely landmark cinema with really welcoming friendly staff. A very different experience to visiting a corporate cinema chain.

Love everything about this place. Its like a secret amongst those who go. Clearly a good review will help them stay in Norwich as they have for many years.

A daytime ticket often gives you a fairly empty cinema. There were only two other people watching The Three Musketeers, as far as I could see, which was very relaxing. The downside was 20 minutes of adverts - too many in my opinion On second thoughts, it's fewer adverts than the Vue. However, it is more expensive.

Small cinema in Norwich City centre They tend to show older films or films released a few weeks before There is also a very nice coffee shop, selling food (breakfasts, pizzas, toasted sandwiches etc) plus drinks, coffee You don't have to go to cinema to eat/drink in coffee shop Close to large multi storey car park Plus two pay and display car parks are less than 10 mins walk Cathedral and castle are also both close by, as are City centre shopping

Overpriced for the standard of seating. Needs a revamp

The cinema is a far cry from the likes of Vue and Odeon, offering a smaller auditorium with comfortable seats and, most importantly, a usually better behaving respectable audience. The restaurant offers really great food and the service overall is very good. However, one thing it does share with the big chains is the inflated price of drinks. I paid £4 for a glass of draught cola. I know they have to make a profit, but it does seem way too expensive. I don't mind paying a little extra for the ticket because you get a better experience here, but be wary of the overall cost of your night out.

The seats are very cosy and comfortable. The cinema has interesting interiors. The crew is friendly.

Fantastic cinema that feels really special - love that you can take drinks into the screening right from the bar

Going to the cinema is great, and Cinema City is cosy, with friendly staff, good quality in almost every respect but... I'm dropping a star for one reason only: I CAN'T STAND the advert that displays just before the show asking you to "make an exception" to turning your phone off to give to a charity. There are so many things wrong with that advert that I'm not going to list them all here, and just to be clear, the idea of promoting giving to that charity is not one of them. It's just so poorly executed in every respect, and I have to turn away from the screen and try and block out the sound every time it comes on, resisting the temptation not to shout and scream at the screen. Also, their main corporate sponsor's advert is awful too both in execution and because it's promoting an unsustainable travel mode.

Went for Food. Great place, chilled atmosphere. Food was Awesome.

Cinema city is a beautiful building retaining original features and quirks. It is almost directly opposite the ramp to st Andrews car park and ready to find. The entrance is beautiful and it's staff are very helpful and kind. Coffee is good and the little cafe area is lovely, featuring 3 eating areas all connected. The screen rooms for cinema viewing are lovely and well kept, not too big and the seats are comfortable. The toilets are also well kept and modern, there is a lift to access upstairs and downstairs as the stairways are narrow and appear to be part of the original design of the building.

Lovely cinema in a beautiful building. Nice snack options and staff are always friendly.

Very expensive and out of all the cinemas in norwich its one of the worst

FANTASTIC place. Warm staff, wonderful film choices, excellent value. We love it so much.... that my partner made Cinema City part of our proposal (I said yes!) Potentially hiring for wedding celebrations and communication and personal care is epic. Well Done, and thanks! :)

Amazing cosy venue with a nice bar to have a pre-movie drink and take a glass of wine with you. The screens are on a smaller side, seating is very comfy, the public was very pleasant. Totally enjoyed the experience 🙂

Great Cinema. Shocking website user experience when booking I'm afraid and 5 months on it's not any better.

This is my favourite cinema on the planet. I've been going here since I was 15 and I'm now in my 60's. Everything about the place is really great except... The FOOD! They used to have a very good restaurant where people would go for dinner without necessarily seeing a movie, now it's shockingly bad, all tastes like it's straight from the freezer, I'm sure it was a money saving exercise but at least find someone who can cook, I know school kids who can do better than this, it's appalling. Other than the the culinary disaster, great job!

Popped in for a drink after a meal. Everyone friendly. Seemed to have enjoyed their films. We had a nice glass of drink. It was lively and busy.

Excellent cinema complex with good cafe and restaurant

Toddler viewings are excellent and fantastic value for money. Hakf an hour slots are perfect for little ones attention span. £7 gets you a entry and a massive box of popcorn and a drink

What a great little cinema set in a characterful building in the heart of Norwich.

Really pleasant and enjoyable trip to see a movie guaranteed at this venue. Choice of films is excellent, location of cinema is also great right in the heart of this lovely city. The cinema has an 'in-house' bar/coffee house in very agreeable surroundings. Great place to see a film.

I absolutely love love love everything about cinema city!

Whoever decided to make raspberry croissants is a genius

Best cinema in Norwich, great bar as well

Great cinema and good food and drink offering