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4.3

Based on 1.606 opinions finded in 2 websites

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Nº 304 in 756 in Norwich

Nº 44 of 122 British in Norwich

CUSTOMERS TALK ABOUT DISHES WITH..coffeesteakfishsoupsalmoncookedchickenroastsaladscallopspotatoesbeautifulcrabporkoldcheese

comment_iconOpinions

The staff is very dismissive and rude As soon as they see you “out of the picture “ looking different they treat you like stupid Asked about the screen they sent me to one then two then three Eventually,,, How lucky they are just 3 screens They they said shall I show you to you ? Like I couldn’t find it No darling just tell me the correct one where to go What a shame they still treat people differently by the way they look !

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Mariana Visan . 2025-02-13

MORE AT Google

After years of being a fan I am slowly going off this cinema. The cinema temperature is not consistent and is mostly too cold. The food has taken a dive for the worse. We all know it's more expensive than other cinemas, which used to be worth the extra. Others feel the same because there have been low numbers in the past months.

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tara fielding . 2025-02-10

MORE AT Google

Small cinema with cozy atmosphere

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Aethel Zemblanity . 2025-02-04

MORE AT Google

I just love this cinema, which also has a cafe/restaurant and bar. Forget Vue and Odeon, come to a much more cosy and friendly place. Membership is worth while if you like to go to the cinema regularly.

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Alan Shilling . 2025-02-01

MORE AT Google

A lot nicer viewing experience than big multiplex. Nice bar. Food looks good as well

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Tim Cherrett . 2025-01-30

MORE AT Google

My favourite cinema in Norwich. Ive been a member for many years.

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Bonnie Payne . 2025-01-28

MORE AT Google

Great cinema, interesting film choices, nice bar.

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Jamie Dormon . 2025-01-27

MORE AT Google

Pretty good cinema, it's classy and nice. do feel the screens are a little small for the price of your ticket but it's a nice place.

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James Cressey . 2025-01-15

MORE AT Google

Lovely coffee. Lovely small cinema. Very friendly. Heart of Norwich

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Beverley Pounds . 2025-01-14

MORE AT Google

A nice cinema that is fully accessible and with a great selection of food and drink for before and/or after. Very comfortable and a clean, well-kept environment. Still great on repeated trips 🙂

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Andy Bloyce . 2025-01-09

MORE AT Google

Excellent food and atmosphere before the film, then a lovely experience watching the film, a little more expensive than some cinemas but a very good experience overall. Would recommend

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Fig Leary . 2025-01-01

MORE AT Google

Excellent cinema with character Far better than odeon and Vue Nice Bar and friendly staff

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Malcolm and Chris . 2024-12-31

MORE AT Google

The best cinema hall in Norwich. Check out the RBO specials and the KIa previews.

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sourojit das . 2024-12-30

MORE AT Google

A great local cinema in the centre of Norwich.

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jenny mueller . 2024-12-29

MORE AT Google

We visted today for autistic sons first cinema experience watching the polar express with other sen children and parents and it was lovely will be doing again next year

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Sadie Harvey . 2024-12-23

MORE AT Google

lovely place good staff lovely atmosphere love this cinema

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Colin Chaney . 2024-12-20

MORE AT Google

Can't rate Cinema City highly enough. Great customer service, food and atmosphere

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Jamie Durrant . 2024-12-18

MORE AT Google

Went to a toddler friendly screening today and it was brilliant. Beautiful building, staff very approachable and the cleanest cinema I have ever been in. My children had such a lovely time, will be coming again.

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Sophie Mok . 2024-12-18

MORE AT Google

Cinema City was fine. Conclave would have been a good film if it were half an hour shorter!

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Jane Scarfe . 2024-12-18

MORE AT Google

Went for a party and got to say atmosphere was really good. The staff went above and beyond to make the party a success your staff are a credit to you thanks again

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Kenny Middleton . 2024-12-11

MORE AT Google

such a lovely and cosy place to go to for a film!! the bar has a great vibe too - highly recommend the film quiz each month!

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Fran Hammond . 2024-12-05

MORE AT Google

Comfy seats, excellent film (Conclave). Had a coffee beforehand and everything was lovely.

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Shirley Hillyard . 2024-12-05

MORE AT Google

A unique cinema in historic building with cafe and restaurant. Comfortable cinemas.

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Stuart King . 2024-12-03

MORE AT Google

Great place to watch a movie Fantastic building with a bar and a cafe

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Chris Catlin . 2024-12-03

MORE AT Google

Nice building, comfy seats, bit on the expensive side but it's a different experience to a normal chain

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Thomas Davies . 2024-12-02

MORE AT Google

Great visit to see Paddington in Peru. Wonderful fun!

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Sarah Copeman . 2024-11-30

MORE AT Google

Excellent. A nice cosy cinema with very comfortable seats. Will certainly be returning and have done today.

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Christine Lewis . 2024-11-27

MORE AT Google

Lovely comfortable seats. Small cinema so good screen view from any seat

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Nicola Langham . 2024-10-28

MORE AT Google

Always a fan of authentic, original and warming cinemas and cinema city is one of my favorite!

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Jack Lennon . 2024-10-28

MORE AT Google

Lovely cosy cinema. We come here all the time.

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John Blackbourn . 2024-10-21

MORE AT Google

I have been here before, a couple of times to see movies, but mainly to have a drink or a meal, usually sitting in the small wooden panelled room. This time, it being my birthday, myself and two lady friends decided that we would have a drink. I had an Aspall cider, and the ladies had a Rosé wine each. I like it here, even if some of the items are rather expensive, but you do get what you pay for.

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James Tidd . 2024-10-20

MORE AT Google

Love this place. Top Drawer cinematic experiance.

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Marcus Hawkins . 2024-10-20

MORE AT Google

What a wonderful cinema in our fantastic city. Love, we can see films and documentaries other cinemas wouldn't consider showing. Great coffee and team.

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Vicky . 2024-10-19

MORE AT Google

have been here often, you do need to check ahead as sometimes for odd reasons they're not serving food at the usual times which can be disappointing. But when they are it's good food, and the venue is lovely (so long sa they close the doors so it warms up!). Staff are friendly, food is freshly cooked and good portions for fair prices. We like it. Sunday brunch we perfect after a morning movie. We've also been for evening pizza, or lunch. Friendly, and tables spaced enough for friends to have a good catch up chat.

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teaalways . 2024-10-03

MORE AT TripAdvisor

Adult cinema. More expensive than the chains, but nice to support.

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Nikki Ke . 2024-10-01

MORE AT Google

I have been here before and it's really nice, but if you get served by a middle-aged woman with brown hair at the ticket desk, I'd suggest double checking your screen number with another member of staff :( We came to see the premiere of a short film tonight- she confidently told us the screen number, but unfortunately she had sent us into the wrong screen. By the time the film title came up and we realised, and we went back to ask her for the correct screen number, we were only able to catch the last minute of the short film and missed the scene that my partner had a role in. When we asked if the film would be shown again since we had missed the film due to this staff member's mistake, she rudely brushed us off and didn't have the decency to apologise. This made us very sad as my partner missed his chance to see his scene :( Nice cinema but unfortunate experience with this staff member :'(

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Sarah . 2024-09-27

MORE AT Google

Lovely place to go grab a coffee in the day or a wine in the evening. Also shows some great movies!

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Sophie Daniels . 2024-09-24

MORE AT Google

wonderful building, great for niche films. however, bought tickets to see a National Theatre Live production of Prima Facie only to be seated facing a wall with the screen starting about 15 foot to my left. impossible to view properly. they did give me a full refund but the seats are useless. only reason to put them there is cheat people out of their money.

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Garry Moore . 2024-09-23

MORE AT Google

Lovely old building, drinks were great.

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Jim Baker . 2024-09-14

MORE AT Google

Cinema City in Norwich is a real gem among cinemas. The building is beautiful and full of history and the atmosphere is unique. The intimate cinema has only 3 screens. The seats are comfortable and the cinema halls are clean and well-kept.

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Thomas Kwiatkowski . 2024-09-14

MORE AT Google

Pretty cosy and unique cinema, can get lost easily 🤣, but adds to the quirky place. Good experience...bottle of water £2.50 though little extortionate but hey that the only bad thing I can mention.

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Kevin Wilkinson (SeVeNisLuCkY777) . 2024-09-12

MORE AT Google

Part of the Heritage Open Days. Archive films shown. Very nice 3 screen cinema. Comfortable seats with good leg room. Clean well equipped toilets. Nibbles etc available at reception/ticket office. Very good bar/cafe/restaurant, inside seating or outside in small courtyard area. Good menu and range of drinks and nibbles. All set in historic, well restored building.

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Barbara Traveller . 2024-09-07

MORE AT Google

Not busy, english and bulgarian options, really friendly staff!!!

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Alyc Fletcher . 2024-09-03

MORE AT Google

Very nice cinema, support local cinemas!

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andreas ferrari . 2024-08-31

MORE AT Google

Rubbish website cannot even book tickets!

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tony dean . 2024-08-31

MORE AT Google

My favourite cinema. Such a range of films and not just the mainstream or new films. Love the outdoor cinema as well. Staff are always lovely.

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Leah Marie . 2024-08-27

MORE AT Google

Great atmosphere in a lovely period building. The restaurant and bar are great spots to hang out before or after your film, and being able to take a glass of wine into the screen is always a bonus! Screens 2 and 3 are a little on the small side, but screen 1 gives the full cosy red chair Cinema City experience.

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Jamie Elvin . 2024-08-27

MORE AT Google

First time visiting and although can't fault the cinema side, for a Newbie like me felt there wasn't much help with regard to taking drinks into cinema, where to buy popcorn from, as weren't aware until someone came in to the cinema with some. Also no usher to check my e ticket, wondered how many people get away with not paying. Otherwise a nice cinema experience. Volume was toonloud but definitely less than Odeon, so better for Autistic daughter

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Clare Mascall . 2024-08-22

MORE AT Google

Great place to see a film, comfortable seats, clean and if so inclined you can take a glass of wine or beer etc in with you from the bar.

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Jason Gent . 2024-08-18

MORE AT Google

Lovely cinema that is totally different (and nicer) than the big chain cinemas. Nice bar and restaurant as part of the building and the cinemas themselves are relatively small but the picture and sound is great. IMHO, a much nicer overall experience than the bigger cinemas.

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Ian Rainford . 2024-08-18

MORE AT Google

Nice little movie house that doesn't just do the run of the mill movies, it does the outside the box movies

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Mary Palmer . 2024-08-17

MORE AT Google

Small cinema but shows decent movies. Nice area for drinks. Good atmosphere.

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Patricia Phillips . 2024-07-18

MORE AT Google

Lovely place with the bar and the cafe inside, but narrow corridors also :)

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Ольга Совенко . 2024-06-30

MORE AT Google

Nice cinema , comfy seats , and friendly staff, can recommend.

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Andrea Gurney . 2024-06-18

MORE AT Google

I rather enjoyed this place. Ok so we didn't see a main stream film, but the wife wanted to go, so go we must!. Its a little old but the building is really interesting. The seats and screen was good. No complaints at all.

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Lee Kettlewell . 2024-06-16

MORE AT Google

Comfortable seats.A little expensive but surroundings lovely and a good bar.

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lorna howard . 2024-06-06

MORE AT Google

I had very nice lunch of eggs Florentine, followed by watching an enjoyable film,Two tickets to Greece

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Linda Harding . 2024-06-05

MORE AT Google

Saw a free gig there! Great fun and lovely atmosphere!

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spuukii . 2024-06-02

MORE AT Google

Clean, modern, shows good films.

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Roy Apps . 2024-05-29

MORE AT Google

Lovely place. Service in the coffee shop was a little slow but it was worth the wait

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Leslie Wellings . 2024-05-29

MORE AT Google

We have visited Cinema City many times over the years both to see films and eat in the restraunt. We came in yesterday with my family for brunch and were very disappointed with the quality of the food. We all had the American Pancake stack which sounded delicious on the menu. When it arrived, it was not as described (missing nuts and seeds) and was frankly cold. When questioned, we were told it was an old menu which they no longer provide. Very disappointing!

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Nicola Harrison . 2024-04-28

MORE AT Google

Just love this cinema, such a lovely homely atmosphere and fantastic staff always so helpful. Food really delicious and always lovely and hot too!🔥 Beautiful historical building with a nice bar and even a DJ Playing reggae tracks (Ricky) on most Friday evenings at present. Justin the manager is brilliant always happy to assist and have a chat. Thank-you 😀

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Christine Coates . 2024-04-27

MORE AT Google

recently became a member. Best place to watch movies in Norwich.

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Freddie Lee . 2024-04-23

MORE AT Google

We love Cinema City. Best cinema in Norwich. Interesting and varied film selection. Cosy atmosphere and friendly staff. Historic building in lively part of Norwich.

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Bryan Watney . 2024-04-22

MORE AT Google

A wonderful cinema. Comfortable, great atmosphere, and wonderfully selected films. So nice to be able to grab a drink in an actual glass and enjoy the film too

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Jenna . 2024-04-15

MORE AT Google

Took grandson to cinema, easy parking, fabulous value and not crowded .. Will take him again

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Brian Richards . 2024-04-13

MORE AT Google

not cheap, but a comfortable place to see mainly mainstream movies

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davidsarah walker . 2024-04-08

MORE AT Google

My daughter and myself had lunch at the venue on Easter monday which was very nice. We came to see Madame Buttery sceened from R O H and we were absolutley blown away by the wonderful performance. Cannot praise the experience enough.

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Joan Horsfall . 2024-04-03

MORE AT Google

Friendly staff , good food and drinks , interesting building

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adriana domniteanu . 2024-04-03

MORE AT Google

Had the most incredible food here, Pizza and burgers were both the nicest we’d had in ages. Really lovely staff too! We will definitely go again!

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Kimi Storey . 2024-03-24

MORE AT Google

An intimate 'boutique' cinema in Norwich, more a cinema club feel. Three screens, small and intimate with a cosy feel. Has a cafe/bar. Very civilised.

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Robert Shortis . 2024-03-12

MORE AT Google

Had a great evening here. The staff were very friendly and helpful. The restaurant had good choice of food and drinks, the food was very tasty, well cooked and reasonably priced. They have made an excellent job of making this very old building accessible without losing its charm and character. Great that it's not just a film venue, we went to a comedy evening which very enjoyable.

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Sally Abbott . 2024-03-07

MORE AT Google

Located in the center of Norwich in old fashion for lovers of the classics

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Maria Milo . 2024-03-07

MORE AT Google

A quaint place to enjoy a quiet drink or a bite to eat

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Marion . 2024-03-06

MORE AT Google

This is such a lovely landmark cinema with really welcoming friendly staff. A very different experience to visiting a corporate cinema chain.

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Nicholas Parker . 2024-03-03

MORE AT Google

Love everything about this place. Its like a secret amongst those who go. Clearly a good review will help them stay in Norwich as they have for many years.

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Suzane Delarue . 2024-03-02

MORE AT Google

A daytime ticket often gives you a fairly empty cinema. There were only two other people watching The Three Musketeers, as far as I could see, which was very relaxing. The downside was 20 minutes of adverts - too many in my opinion On second thoughts, it's fewer adverts than the Vue. However, it is more expensive.

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Tim Sanders . 2024-02-28

MORE AT Google

Small cinema in Norwich City centre They tend to show older films or films released a few weeks before There is also a very nice coffee shop, selling food (breakfasts, pizzas, toasted sandwiches etc) plus drinks, coffee You don't have to go to cinema to eat/drink in coffee shop Close to large multi storey car park Plus two pay and display car parks are less than 10 mins walk Cathedral and castle are also both close by, as are City centre shopping

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Samantha . 2024-02-25

MORE AT Google

Overpriced for the standard of seating. Needs a revamp

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Tony Butler . 2024-02-24

MORE AT Google

The cinema is a far cry from the likes of Vue and Odeon, offering a smaller auditorium with comfortable seats and, most importantly, a usually better behaving respectable audience. The restaurant offers really great food and the service overall is very good. However, one thing it does share with the big chains is the inflated price of drinks. I paid £4 for a glass of draught cola. I know they have to make a profit, but it does seem way too expensive. I don't mind paying a little extra for the ticket because you get a better experience here, but be wary of the overall cost of your night out.

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Jon-Cameron Bates (Gadgetologist) . 2024-02-20

MORE AT Google

The seats are very cosy and comfortable. The cinema has interesting interiors. The crew is friendly.

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Mariza K . 2024-02-15

MORE AT Google

Fantastic cinema that feels really special - love that you can take drinks into the screening right from the bar

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Emily . 2024-02-14

MORE AT Google

Going to the cinema is great, and Cinema City is cosy, with friendly staff, good quality in almost every respect but... I'm dropping a star for one reason only: I CAN'T STAND the advert that displays just before the show asking you to "make an exception" to turning your phone off to give to a charity. There are so many things wrong with that advert that I'm not going to list them all here, and just to be clear, the idea of promoting giving to that charity is not one of them. It's just so poorly executed in every respect, and I have to turn away from the screen and try and block out the sound every time it comes on, resisting the temptation not to shout and scream at the screen. Also, their main corporate sponsor's advert is awful too both in execution and because it's promoting an unsustainable travel mode.

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Simeon Jackson . 2024-01-23

MORE AT Google

Went for Food. Great place, chilled atmosphere. Food was Awesome.

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Christopher High . 2024-01-13

MORE AT Google

Cinema city is a beautiful building retaining original features and quirks. It is almost directly opposite the ramp to st Andrews car park and ready to find. The entrance is beautiful and it's staff are very helpful and kind. Coffee is good and the little cafe area is lovely, featuring 3 eating areas all connected. The screen rooms for cinema viewing are lovely and well kept, not too big and the seats are comfortable. The toilets are also well kept and modern, there is a lift to access upstairs and downstairs as the stairways are narrow and appear to be part of the original design of the building.

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Kirsty T . 2024-01-06

MORE AT Google

Lovely cinema in a beautiful building. Nice snack options and staff are always friendly.

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Robert Toynbee . 2023-12-31

MORE AT Google

Very expensive and out of all the cinemas in norwich its one of the worst

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Oliwier Zieba . 2023-12-27

MORE AT Google

FANTASTIC place. Warm staff, wonderful film choices, excellent value. We love it so much.... that my partner made Cinema City part of our proposal (I said yes!) Potentially hiring for wedding celebrations and communication and personal care is epic. Well Done, and thanks! :)

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Robert Hazelwood . 2023-12-27

MORE AT Google

Amazing cosy venue with a nice bar to have a pre-movie drink and take a glass of wine with you. The screens are on a smaller side, seating is very comfy, the public was very pleasant. Totally enjoyed the experience 🙂

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Yekaterina Biryukova . 2023-12-25

MORE AT Google

Great Cinema. Shocking website user experience when booking I'm afraid and 5 months on it's not any better.

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Nick Applin . 2023-12-24

MORE AT Google

This is my favourite cinema on the planet. I've been going here since I was 15 and I'm now in my 60's. Everything about the place is really great except... The FOOD! They used to have a very good restaurant where people would go for dinner without necessarily seeing a movie, now it's shockingly bad, all tastes like it's straight from the freezer, I'm sure it was a money saving exercise but at least find someone who can cook, I know school kids who can do better than this, it's appalling. Other than the the culinary disaster, great job!

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peter berglund . 2023-12-21

MORE AT Google

Popped in for a drink after a meal. Everyone friendly. Seemed to have enjoyed their films. We had a nice glass of drink. It was lively and busy.

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Bob T . 2023-12-16

MORE AT Google

Excellent cinema complex with good cafe and restaurant

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Andrew Cameron-Heffer . 2023-12-07

MORE AT Google

Toddler viewings are excellent and fantastic value for money. Hakf an hour slots are perfect for little ones attention span. £7 gets you a entry and a massive box of popcorn and a drink

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Georgia Thomasina . 2023-11-28

MORE AT Google

What a great little cinema set in a characterful building in the heart of Norwich.

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Martyn Ryan . 2023-11-27

MORE AT Google

Really pleasant and enjoyable trip to see a movie guaranteed at this venue. Choice of films is excellent, location of cinema is also great right in the heart of this lovely city. The cinema has an 'in-house' bar/coffee house in very agreeable surroundings. Great place to see a film.

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Diane . 2023-11-26

MORE AT Google

I absolutely love love love everything about cinema city!

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Tara Welsh . 2023-11-26

MORE AT Google

Whoever decided to make raspberry croissants is a genius

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Alison Lucas Collier . 2023-11-25

MORE AT Google

Best cinema in Norwich, great bar as well

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Gary Grand . 2023-11-18

MORE AT Google

Great cinema and good food and drink offering

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Hannah . 2023-11-11

MORE AT Google

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